Role: IT Support Engineer Location: London - Onsite Salary: Up to £40,000We're working with a well-established, high-profile organisation within the events and hospitality space!You'll join as the day-to-day front line for internal IT, working alongside your senior (the organisation's sole in-house IT resource) and reporting into the wider tech leadership, including the Service Delivery Manager, Project Manager and Tech Director.This is a great opportunity for someone who enjoys being the go-to technical person on the ground - hands-on 1st line support, with real exposure to Active Directory, Entra ID, SharePoint and the organisation's core events/venue CRM.The roleYou'll be the first point of contact for internal IT issues, spending the majority of your time on the service desk. You'll be responsible for:<ul><li>1st line support and troubleshooting across the internal user base</li><li>User and group administration in Active Directory</li><li>Supporting Microsoft 365, Entra ID and Conditional Access policies</li><li>SharePoint site administration and permissions management</li><li>Supporting and learning the organisation's core events/venue CRM (Momentus)</li><li>Basic Windows Server tasks - patching, printer setup, general troubleshooting</li><li>Acting as a clear, approachable point of contact for non-technical staff</li><li>Working closely with the wider tech team as the organisation brings support in-house</li></ul>What we're looking for<ul><li>Previous 1st line IT support or similar hands-on experience - not just ticket logging</li><li>Genuine hands-on exposure to Active Directory (user/group management, permissions)</li><li>Entra ID and Conditional Access</li><li>SharePoint experience - site/permissions administration</li><li>Azure Fundamentals (AZ-900) - held, studying towards, or a solid conceptual grasp of how cloud fits together</li><li>Windows Server tasks</li><li>CRM experience and a strong record of picking up new systems quickly</li><li>Events or hospitality background is strongly preferred - the pace and priorities here are different from a standard corporate environment</li><li>Good attitude around flexibility on timescales</li></ul>The details<ul><li>Hours: 9:00-5:30, no shifts, no on-call, no evening/weekend cover</li><li>Setup: 5 days onsite to start, moving to 1 day from home after initial period</li><li>Salary: up to £40,000</li></ul>What's on offerUp to £40,000, a strong benefits package including training budgets, medical cover (BUPA), eye care, pension, and cycle-to-work scheme and many more!Interested? Apply now for more information.

IT Support Engineer 

IT Project EngineerSalary: £40,000-£45,000 Reports to: Head of Engineering Hours: 37.5 hours per week, Monday to FridayAbout Our ClientOur client is a specialist communications and IT services provider supporting UK businesses with tailored technology, software and hardware solutions.They are looking for an experienced IT Project Engineer to implement and deliver technology projects for their customers. This is primarily a field-based role, focused on delivering projects successfully and achieving positive outcomes for customers.Key Responsibilities<ul><li>Implement and manage a range of IT and networking projects.</li><li>Act as a key technical escalation point for the support team.</li><li>Work directly with customers and sales teams to understand requirements and deliver effective technology solutions.</li><li>Support the onboarding and implementation of new technologies and systems.</li><li>Create clear technical documentation and deployment processes.</li><li>Work independently to identify solutions and improve customer outcomes.</li><li>Ensure projects are delivered effectively, professionally and to agreed requirements.</li></ul>What Our Client Is Looking For<ul><li>Proven experience as a Technical Project Engineer or in a similar IT engineering role.</li><li>Strong experience implementing and troubleshooting cloud, hardware, software and networking solutions.</li><li>Strong knowledge of Microsoft operating systems, Azure and Microsoft 365.</li><li>Good knowledge of Meraki, DrayTek and cloud networking technologies.</li><li>Experience with Entra ID, Group Policy and Endpoint Manager, as well as other IT administration and security technologies.</li><li>Strong project management skills, including working with customers and internal teams to ensure projects stay on track.</li><li>Experience with the Cyber Essentials framework and general IT security best practices.</li></ul>Qualifications<ul><li>Full, valid UK driving licence is essential.</li></ul>Salary &amp; BenefitsOur client is offering a salary of £40,000-£45,000, depending on experience, along with:<ul><li>Profit Share annual bonus.</li><li>Personal development plan and career progression opportunities.</li><li>25 days' annual leave.</li><li>Flexible Working Arrangements </li><li>Additional day off for your birthday.</li><li>Pension scheme.</li><li>NHS Healthcare Top Up Cash Plan.</li><li>Death in Service benefit of 3x salary.</li><li>Discount scheme covering entertainment, shopping and leisure.</li><li>Company van provided for travel to customer sites.</li></ul>

IT Project Engineer 

2nd Line Support EngineerLocation: Northampton Job Type: Full-time, PermanentWe are looking for an experienced 2nd Line Support Engineer to join a growing Managed Service Provider (MSP).You will provide 2nd line technical support, troubleshoot IT and network issues, and support Microsoft, cloud and telephony systems.Key Responsibilities<ul><li>Resolve 2nd line support tickets and escalated issues.</li><li>Troubleshoot hardware, software and networking problems.</li><li>Support Windows, Active Directory and Group Policy.</li><li>Manage Microsoft 365, Azure, Entra ID and Intune.</li><li>Support networks, Wi-Fi, VoIP and Microsoft Teams.</li><li>Provide occasional onsite support.</li><li>Work with 1st and 3rd line teams to resolve complex issues.</li><li>Participate in a rotating out-of-hours support rota.</li></ul>Requirements<ul><li>Previous 2nd Line Support experience.</li><li>Strong Windows and troubleshooting skills.</li><li>Experience with Active Directory, Microsoft 365 and networking.</li><li>Azure, Entra ID, Intune and VoIP experience is desirable.</li><li>Good communication and customer service skills.</li><li>Relevant IT certifications are an advantage.</li></ul>Benefits<ul><li>Competitive salary.</li><li>Flexible Working Arrangements </li><li>22 days holiday + birthday, increasing to 25 days.</li><li>Pension and healthcare cash plan.</li><li>Life assurance.</li><li>Employee discounts.</li><li>Funded training and certifications.</li><li>Career progression opportunities.</li></ul>

2nd Line Support Engineer 

Senior IT Engineer (Level 2/3)About the CompanyOur client is an established Managed Service Provider (MSP) supporting a diverse portfolio of businesses. They provide a range of IT support and managed services, with a strong focus on delivering responsive, engineer-led technical support.The RoleWe're looking for an experienced Senior IT Engineer to act as a senior technical point of escalation within the team.You'll work independently on complex technical issues across networking, Microsoft 365 and Azure, while providing direct technical support and consultancy to clients. You'll also work closely with other senior engineers and help support the development of more junior members of the team.Key Responsibilities<ul><li>Handle complex technical issues escalated from junior engineers, working alongside other senior engineers</li><li>Design, maintain and document client network infrastructure</li><li>Administer Microsoft 365 and Azure environments across multiple client tenants</li><li>Provide client-facing technical consultancy and advisory support</li><li>Mentor and support junior engineers within the team</li><li>Participate in an on-call rotation following successful completion of your probationary period</li></ul>Requirements<ul><li>Minimum 3-5 years' hands-on experience in a similar MSP or IT support environment</li><li>Strong working knowledge of networking fundamentals, including routing, switching, firewalls and VPNs</li><li>Demonstrable experience administering Microsoft 365 and Azure in a multi-tenant environment</li><li>A proven track record of independent problem-solving and troubleshooting</li><li>Strong communication skills and the ability to work directly with clients</li><li>We value practical, hands-on experience over formal qualifications - certifications are beneficial but not essential</li></ul>

Senior IT Engineer 

Role: Business Development Manager - Digital Transformation Location: Horsham Type: Full-time Salary: £45,000 - £55,000 plus double OTEThe OpportunityAn established technology solutions provider is looking for a driven Digital Transformation Sales Consultant to help organisations modernise their operations through innovative technology solutions. This is a consultative sales role focused on identifying business challenges, building trusted relationships, and delivering solutions that create measurable operational and commercial improvements.Key Responsibilities* Generate new business opportunities across SME, mid-market and enterprise organisations. * Manage the full sales cycle from prospecting through to close. * Conduct discovery meetings to understand client objectives, challenges and digital maturity. * Present tailored solutions across areas including automation, cloud services, AI, analytics and business applications. * Build long-term relationships with senior stakeholders and decision-makers. * Work closely with technical and delivery teams to develop solution proposals. * Maintain an active pipeline and consistently achieve sales targets.RequirementsEssential * Proven success in B2B technology, SaaS, consultancy or digital transformation sales. * Strong commercial awareness and understanding of business processes. * Excellent communication, presentation and negotiation skills. * Ability to engage confidently with senior leadership teams. * Consultative sales approach with strong problem-solving skills. * Self-motivated and capable of working independently.Desirable* Experience selling automation, cloud, AI, ERP, CRM or data solutions. * Understanding of professional services environments. * Experience supporting organisations through digital change initiatives.What's on Offer* Competitive basic salary with uncapped commission. * Opportunity to work with innovative technologies and solutions. * Clear career progression and professional development opportunities. * Collaborative and supportive working environment. * The chance to make a tangible impact on clients' transformation journeys.Success in the Role* Consistently achieving or exceeding revenue targets. * Growing both new and existing customer relationships. * Delivering high levels of customer satisfaction. * Becoming a trusted advisor to clients rather than simply a supplier.

Business Development Manager 

Account Executive London | Full Time | £45,000-£55,000 Base + £40,000 OTE + Equity + Benefits Sell a market-leading AI solution at the start of its growth journey About the Company We're working exclusively with a venture-backed AI business that is redefining how organisations operate through advanced automation and agentic AI technology. Having proven strong demand and early customer success, the company is now investing heavily in its commercial team and is looking for exceptional Account Executives to help drive its next phase of growth. This is a rare opportunity to join early enough to influence the sales playbook, shape the commercial strategy, and build a long-term career within a high-growth business. The Opportunity You'll own the full sales cycle from qualified opportunity through to close, taking warm, well-qualified prospects and turning them into long-term customers. Working closely with SDRs, founders and senior leadership, you'll run discovery calls, deliver product demonstrations, build compelling commercial cases and manage prospects through each stage of the buying journey. The role will suit a highly driven, commercially minded salesperson who can create urgency, build trust with senior decision-makers and close new business in a fast-moving startup environment. What You'll Be Doing * Managing opportunities from qualification through to close * Conducting engaging discovery meetings and product demonstrations * Building compelling commercial and ROI cases * Negotiating and closing new business opportunities * Working closely with customers during onboarding and implementation * Providing market feedback to product and leadership teams * Helping refine sales processes, messaging and methodology as the organisation scales * Consistently achieving and exceeding revenue targets What We're Looking For Essential Experience * Proven experience in a full-cycle B2B sales role * Strong track record of achieving or exceeding targets * Excellent presentation, objection-handling and closing skills * Ability to build credibility with senior decision-makers * Strong commercial awareness and business acumen * Comfortable working within a high-growth startup environment Highly Desirable * SaaS or technology sales experience * Experience selling into SME businesses * PropTech, CRM, workflow software or operational technology experience * Knowledge of AI products and automation technologies * History of top performer recognition or quota overachievement Why Join? * Join at an early stage and make a tangible impact * Work directly alongside founders and senior leadership * Help shape the future sales strategy of the business * Gain exposure to cutting-edge AI technology * Access significant career progression opportunities as the company scales * Benefit from equity participation from an early stage Package &amp; Benefits * £45,000-£55,000 basic salary * £40,000 OTE * Equity participation scheme * Private healthcare * Uncapped earning potential * Central London office, 4 days per week * High-performance, ambitious culture with extensive development opportunities

Account Executive

Sales Development Representative (SDR) Join a fast-growing AI start-up transforming a major UK industry London | Full Time | £40,000-£50,000 Base + £20,000-£30,000 OTE + Equity + BenefitsAbout the Company We're partnered with a fast-growing, well-funded AI technology business that is building category-defining software for a traditional sector undergoing rapid transformation. Backed by experienced investors and led by an exceptional founding team, the company has already secured early customers, demonstrated strong product-market fit, and is now entering a significant growth phase. This is an opportunity to join early, work directly with founders, and build your career in one of the most exciting areas of technology today. The OpportunityAs a Sales Development Representative, you'll own the top of the sales funnel and play a critical role in generating pipeline for the business. This is a genuine outbound sales role. You'll be prospecting, cold calling, qualifying opportunities, and booking meetings with senior decision-makers across the UK. For ambitious sales professionals, this offers an accelerated path towards a closing role as the company scales. What You'll Be Doing * Building and managing a targeted prospect list * Conducting high-volume outbound activity via phone, email and LinkedIn * Engaging business owners and senior decision-makers * Identifying commercial challenges and qualifying opportunities * Booking high-quality meetings for the Account Executive team * Maintaining accurate CRM records * Contributing ideas and feedback to improve sales messaging, processes and playbooks * Learning how an elite startup sales function is built from the ground up What We're Looking For Essential Experience * Previous SDR, BDR, telesales or outbound sales experience * Confidence making cold calls and handling objections * Strong communication and relationship-building skills * High levels of resilience and self-motivation * Ambition to progress into a closing sales role * Comfortable operating in a fast-paced startup environmentHighly Desirable * Experience selling SaaS, technology or business services * Familiarity with AI tools, Large Language Models (LLMs), ChatGPT, Claude or similar technologies * Experience selling to SMEs * Evidence of consistently exceeding targets What Success Looks Like You'll quickly become a trusted part of the commercial team, consistently generating qualified opportunities and helping shape the company's go-to-market strategy. This is a role for someone who enjoys building, learning and winning. Package &amp; Benefits * £40,000-£50,000 basic salary * £20,000-£30,000 OTE * Equity participation scheme * Private healthcare * Clear progression path into Account Executive * Direct exposure to founders and leadership team * Office-based in Central London, 4 days per week

Sales Development Representative

<h1>Paid Media Specialist</h1>Derbyshire | On-site | £35,000 DOEWe're looking for a Paid Media Specialist to join a growing marketing team within an ambitious and fast-paced business.This is a hands-on opportunity for someone who enjoys working with data, improving campaign performance and seeing the direct impact of their work. You'll have real ownership across paid search and paid social, with plenty of opportunity to develop as the business grows.<h3>The Role</h3><ul ><li>Manage and optimise paid campaigns across Google Ads and Meta</li><li>Improve lead quality, conversion rates and cost per lead</li><li>Analyse campaign performance and identify opportunities for growth</li><li>Support landing page, CRO and conversion tracking improvements</li><li>Work closely with the wider marketing and digital teams to scale successful campaigns</li></ul><h3>What We're Looking For</h3><ul ><li>2-4 years' experience in paid media, PPC or performance marketing</li><li>Hands-on experience managing lead generation campaigns</li><li>Strong understanding of Google Ads, keywords, bidding and campaign structure</li><li>Analytical and commercially minded, with a focus on performance</li><li>Proactive, reliable and comfortable taking ownership</li></ul><h3>What's on Offer</h3><ul ><li>Salary of up to £35,000 DOE</li><li>Company bonus scheme</li><li>Generous annual leave entitlement</li><li>Opportunities for progression and professional development</li><li>Supportive, fast-paced working environment</li></ul>If you're ready to take the next step in your paid media career and want a role where your work genuinely contributes to growth, apply now to find out more.

Paid Media Specialist

<h2>Digital Account Manager</h2>West Midlands | £28,000-£32,000 DOEAn exciting opportunity has arisen for a Digital Account Manager to join a successful and growing agency within the West Midlands.Working across a varied client base, you'll play a key role in managing client relationships and delivering creative and digital projects from initial brief through to completion.The role will include:<ul><li>Managing day-to-day relationships with a portfolio of clients and becoming a trusted point of contact.</li><li>Coordinating creative and digital projects, ensuring they are delivered on time, to brief and within budget.</li><li>Working closely with creative, digital, design and production teams to bring client projects to life.</li><li>Supporting junior account team members and helping ensure projects and workloads are effectively managed.</li><li>Building existing client relationships and identifying opportunities for account development and growth.</li></ul>We're looking for someone with:<ul><li>Previous experience in an agency account management or client services role.</li><li>A good understanding of digital marketing, social media and wider marketing communications.</li><li>Excellent organisation and attention to detail, with the ability to manage multiple deadlines.</li><li>Strong communication and relationship-building skills.</li><li>A proactive, commercially aware approach and the confidence to manage projects, budgets and client expectations.</li></ul>West Midlands | £28,000-£32,000 DOEIf you're an experienced Account Manager looking for a new opportunity within a creative and fast-paced agency environment, we'd love to hear from you.

Digital Account Manager

Job Title: IT Support Agent Location: Newcastle Upon Tyne Salary: £27,000 per annum Job Type: Full-Time | PermanentAre you passionate about technology and problem-solving? Do you enjoy helping people and want to kick-start or develop your career in software support? We're looking for a proactive and customer-focused IT Support Engineer to join our growing support team in Newcastle.<h3>About the Role:</h3>As an IT Software Support Engineer, you will be the first point of contact for our customers, helping them resolve technical issues and get the best from our software solutions. This is an excellent opportunity for someone with a strong technical aptitude, a can-do attitude, and a desire to grow in a fast-paced software environment.<h3>Key Responsibilities:</h3><ul><li>Respond to incoming support queries via phone, email, and ticketing system</li><li>Troubleshoot software issues and provide first-line resolution or escalate where appropriate</li><li>Log and track issues to ensure timely resolution and customer satisfaction</li><li>Assist with software installations, configuration, and basic training</li><li>Work closely with 2nd Line Support and Development teams to improve support processes</li></ul><h3>What We're Looking For:</h3><ul><li>Strong communication skills with a customer-first mindset</li><li>Basic understanding of software applications, operating systems, and networks</li><li>Ability to diagnose and troubleshoot technical issues methodically</li><li>Previous experience in a helpdesk or technical support environment (desirable, but not essential)</li><li>Enthusiasm to learn and develop within a technology-focused company</li></ul><h3>What We Offer:</h3><ul><li>Competitive salary of £27,000</li><li>Ongoing training and development opportunities</li><li>Supportive and collaborative team culture</li><li>Pension scheme and other benefits</li></ul> How to Apply: Click Apply Now or send your CV and a short cover letter outlining your interest to henry.gregory@nextech-group.co.ukJoin us and be part of a team that's passionate about delivering great software and even better service.

IT Support Agent - Newcastle

<h2>Social Media &amp; Content Manager</h2><h3>£28,000 - £32,000</h3>Warwickshire, West MidlandsReady to take the lead on social, rather than just create content?We're working with a great client looking for a Social Media &amp; Content Manager who can take ownership of social activity, manage campaigns and coordinate creative teams across a range of exciting brands.This is a management-led role - perfect for someone who enjoys strategy, clients, campaigns and making things happen.<h3>The Role</h3><ul ><li>Manage social accounts and day-to-day activity</li><li>Develop social strategies and content plans</li><li>Lead campaigns across Instagram, TikTok, LinkedIn, Facebook &amp; YouTube</li><li>Brief and coordinate creative teams</li><li>Manage client relationships and present ideas/results</li><li>Track performance, trends and opportunities</li></ul><h3>We're Looking For</h3><ul ><li>Experience in Social Media, Content or a similar role</li><li>Strong understanding of social platforms and trends</li><li>Confident managing campaigns and multiple projects</li><li>Great communication and client relationship skills</li><li>Organised, proactive and commercially minded</li><li>Someone who takes ownership and gets things done</li></ul><h3>Management &gt; Creation</h3>You don't need to be the person filming, editing or designing everything.We're looking for someone who can take an idea, turn it into a plan, bring the right people together and make sure the work delivers.If your strengths are strategy, management, client relationships and delivery, we'd love to hear from you.£28,000 - £32,000 depending on experience.📩 Interested? Send over your CV and a brief introduction to find out more.This vacancy is being managed on behalf of our client.

Social Media & Content Manager

<h2 class="PDq2pG_selectionAnchorContainer">Digital Marketing Account Manager</h2>Location: Coventry Area (Hybrid - 3 days in the office) Salary: £28,000 - £32,000 DOEWe're working with a well-established, growing digital agency that's looking to add a Digital Marketing Account Manager to its collaborative team. This is a fantastic opportunity for someone who enjoys building strong client relationships, delivering impactful digital campaigns and working across a variety of exciting projects.You'll take ownership of a portfolio of client accounts, managing campaigns from planning through to delivery, while working closely with designers, developers and fellow marketers to achieve outstanding results.<h3>The Role</h3>As Digital Marketing Account Manager, you'll be responsible for delivering integrated digital marketing campaigns and acting as the main point of contact for your clients. You'll help shape digital strategies, monitor performance and provide valuable insights to maximise campaign success.<h3>Key Responsibilities</h3><ul><li>Manage multiple client accounts and digital marketing projects</li><li>Develop and implement digital marketing strategies</li><li>Plan and manage PPC, SEO and email marketing campaigns</li><li>Analyse campaign performance using Google Analytics</li><li>Produce client reports with actionable recommendations</li><li>Optimise landing pages and improve conversion rates</li><li>Manage A/B testing and ongoing campaign optimisation</li><li>Build and maintain strong client relationships</li><li>Attend client meetings and present campaign performance</li><li>Collaborate with internal design and development teams</li></ul><h3>About You</h3>You'll ideally have:<ul><li>2+ years' experience within digital marketing especially Google Ads</li><li>Previous agency or client account management experience</li><li>Strong understanding of PPC and SEO</li><li>Experience using Google Analytics</li><li>Excellent communication and presentation skills</li><li>Strong organisational skills with the ability to manage multiple projects</li><li>A proactive, solutions-focused approach</li></ul><h3>Desirable Skills</h3><ul><li>Paid Social campaign experience</li><li>Looker Studio (Data Studio)</li><li>Hospitality or eCommerce experience</li><li>Knowledge of UX/UI and landing page optimisation</li><li>Experience using project management software</li></ul><h3>What's on Offer?</h3><ul><li>Salary of £28,000 - £32,000 DOE</li><li>Hybrid working (3 days in the office)</li><li>Ongoing training and professional development</li><li>Clear career progression opportunities</li><li>Pension scheme</li><li>Annual leave that increases with length of service</li><li>Enhanced family-friendly policies</li><li>Regular team socials and company events</li><li>Opportunities to attend industry conferences and events</li><li>Client travel opportunities</li><li>On-site parking</li><li>A supportive, collaborative team culture</li></ul>If you're passionate about digital marketing, enjoy working closely with clients and are looking to join a forward-thinking agency where your ideas and expertise will be valued, we'd love to hear from you.

Digital Marketing Account Manager 

Role: Junior Communications EngineerReporting to: IT Engineering LeadBased: Onsite / London Job PurposeTo provide event IT services to clients, guests and stakeholders as the Junior Communications Engineer, installing CAT5e cabling and services for all connectivity and technology service requirements both physical and wireless. Providing 1st line technical support to clients throughout live events. Person Specification<ul><li>The Junior Communications Engineer should be customer focused.</li><li>Smart bearing in appearance.</li><li>Ability to work as part of a team.</li><li>Flexibility with working hours.</li><li>Punctuality.</li><li>Able to work weekends and unsociable hours at some times.</li></ul> Key Responsibilities<ul><li>As Junior Communications Engineer, be the technical lead for an event installation and present key information for review at pre-event meetings.</li><li>Mark-up event floor plans with cabling and Wi-Fi requirements.</li><li>Install event CAT5e cabling, including termination, jumping &amp; testing.</li><li>Provide equipment as ordered (i.e. hubs, access points, patch leads, etc).</li><li>Provide port allocation information to the network team.</li></ul> Skills &amp; Experience<ul><li>Ideally the Junior Communications Engineer will have at least 1 years' experience in a similar role.</li><li>Cabling and terminating of CAT5e.</li><li>Cable patching.</li><li>Wireless technologies awareness.</li><li>Excellent customer service skills and creative problem solving.</li><li>Health and Safety awareness.</li><li>IPAF license (Preferable but not essential).</li></ul> Event Support<ul><li>Provide data connectivity assistance and first line support throughout tenancy period.</li><li>Provide support for telephone services throughout the tenancy period.</li><li>Recording, communicating, and escalating all appropriate tickets.</li><li>Post Event</li><li>Recover any equipment after event.</li><li>Remove all voice and data cabling from exhibition floors and Organisers offices.</li><li>Attend post-event debriefs.</li></ul> General<ul><li>Help colleagues and management where necessary; the Junior Communications Engineer is expected to be a flexible, collaborative member of the team.</li><li>Ensure that all work areas/offices are always kept in order.</li><li>Ensure that all Health &amp; Safety regulations are followed.</li><li>Ensure that all equipment used complies with the Company's Health and Safety standards.</li></ul> A successful applicant may be required to complete a DBS Check prior to working in the business.

Junior Communications Engineer

IT Support Technician - 1st / 2nd LineLocation: Ipswich, Suffolk Salary: £27,000 - £30,000 Type: Full-time, PermanentWe are working with an established and growing Managed Service Provider (MSP) is looking for an IT Support Technician to join its technical team in Ipswich.The RoleYou will provide 1st and 2nd line IT support to a range of business customers, working from the office with occasional travel to customer sites across Suffolk.Your responsibilities will include:<ul><li>Providing 1st and 2nd line technical support via helpdesk and on-site visits</li><li>Troubleshooting Windows desktop environments and Microsoft 365</li><li>Resolving basic networking issues</li><li>Assisting with IT projects, upgrades and deployments</li><li>Supporting hardware and software installations</li><li>Developing your knowledge of servers, backups and IT security</li><li>Working collaboratively with the wider technical team</li><li>Participating in occasional out-of-hours support when required</li></ul>About YouThe ideal candidate will have:<ul><li>2+ years' experience in an IT support role</li><li>Good knowledge of Windows and Microsoft 365</li><li>Understanding of basic networking</li><li>Strong troubleshooting and problem-solving skills</li><li>Good communication and customer service skills</li><li>A proactive attitude and willingness to learn</li><li>The ability to work independently and as part of a team</li></ul>Previous MSP experience, Microsoft certifications or an IT apprenticeship would be beneficial but are not essential.Essential RequirementFull UK driving licence and access to your own vehicle are essential, as occasional travel to customer sites across Suffolk is required.What's on Offer?<ul><li>£27,000-£30,000 salary, depending on experience</li><li>Free on-site parking</li><li>Modern office environment</li><li>Company social events</li><li>Training and professional development</li><li>Genuine career progression opportunities</li></ul>

IT Support Technician

Systems Administrator &amp; Applications EngineerLondon | Hybrid | Up to £45,000We're working with a well-established, high-profile organisation within the events space that is looking for a Systems Administrator / Applications Engineer to join its internal technology team.This is a great opportunity for someone who enjoys being the go-to technical person, combining hands-on systems support with ownership of key business applications.The roleYou'll act as a lead engineer and first point of contact across core systems, supporting users while helping maintain and improve the organisation's cloud and SaaS environment.You'll be responsible for:Supporting and administering Microsoft 365 and cloud-based products Managing and supporting key SaaS/business applications Acting as a lead technical contact for internal users Supporting and developing the organisation's core event/venue management platform Troubleshooting systems and application issues Working closely with external technology/MSP partners Helping improve systems, processes and the overall user experience What we're looking forPrevious Systems Administrator, Applications Support or IT Engineer experience Strong knowledge of Microsoft 365 / cloud environments Experience supporting SaaS and business applications Confident troubleshooting and taking ownership of technical issues Excellent communication and people skills Personable, approachable and comfortable working with users across the business Able to work independently while collaborating with internal and external teams You don't need to come from the events industry, technical capability, communication skills and the right attitude are more important.What's on offer?Up to £45,000, hybrid working and the opportunity to join an exciting organisation at a time of change and investment in its technology function.Interested? Apply now for more information

IT Systems Administrator 

Professional Services EngineerAbout the CompanyWe're recruiting for a high-performing, growing MSP in Oxford with a strong reputation for delivering quality technology solutions to its clients.This is a great opportunity to join an ambitious technical team, working across a broad range of on-premise, cloud and hybrid infrastructure projects.Key Responsibilities<ul><li>Scope, design and deliver infrastructure projects.</li><li>Work with clients to understand requirements and recommend solutions.</li><li>Deliver projects across servers, networking, telephony, cloud and wider infrastructure.</li><li>Design and implement hybrid infrastructure environments.</li><li>Manage projects from initial planning through to completion.</li><li>Produce technical documentation and project plans.</li><li>Work closely with clients and internal teams to ensure successful delivery.</li></ul>Skills &amp; Experience RequiredWe're open to engineers at Junior, Mid-Level and Senior stages, so the exact experience required will depend on your level.You'll ideally have experience with some combination of:<ul><li>Microsoft technologies, including Windows Server and Microsoft 365</li><li>Azure / cloud services</li><li>Server infrastructure and virtualisation</li><li>Networking, firewalls and connectivity</li><li>Telephony / VoIP / unified communications</li><li>Hybrid infrastructure environments</li><li>Infrastructure migrations, upgrades or deployments</li><li>Technical project delivery within an MSP or client-facing environment</li></ul>For junior candidates, strong technical fundamentals and a genuine desire to move into project delivery are more important than having experience across the full technology stack.For senior candidates, we're looking for proven experience in solution design, project ownership and client-facing technical delivery.Most importantly, you'll be a problem solver who enjoys getting stuck into projects, learning new technologies and seeing a solution through from design to delivery.What's on Offer<ul><li>£35,000-£50,000 salary, depending on experience</li><li>Hybrid working</li><li>Join a growing, high-performing MSP</li><li>Exposure to a broad range of infrastructure and cloud technologies</li><li>Varied client projects</li><li>Excellent opportunity for technical development and progression</li><li>A collaborative, supportive engineering team</li><li>The opportunity to take ownership of end-to-end infrastructure projects</li></ul>If you're an infrastructure engineer looking for a role where you can design, build and deliver rather than simply maintain, this could be a great next move.

Professional Services Engineer 

Role: Business Development Manager - Managed IT Services (MSP)Are you an ambitious Business Development Manager with experience selling IT Managed Services? Do you enjoy opening new doors, developing relationships, and winning new business?We're recruiting on behalf of a growing Managed Service Provider looking to expand its sales team with an experienced Business Development Manager based in Northampton.The RoleAs a Business Development Manager, you'll be responsible for identifying, developing, and securing new business opportunities across the SME and mid-market sectors. You'll build your own pipeline, engage with decision-makers, and introduce a broad portfolio of managed IT solutions designed to help businesses operate more efficiently and securely.Key Responsibilities* Generate new business opportunities through proactive prospecting and networking. * Build and manage a healthy sales pipeline from initial contact through to close. * Identify customer needs and recommend tailored Managed IT solutions. * Conduct client meetings, presentations, and solution demonstrations. * Prepare proposals and negotiate commercial agreements. * Work closely with technical teams to ensure a smooth handover of new customers. * Maintain accurate CRM records and sales forecasts. * Consistently achieve and exceed sales targets.About YouYou'll ideally have: * Proven experience in new business sales within the MSP or IT Services sector. * A successful track record of winning new clients. * Experience selling Managed IT Support, Microsoft 365, Cloud, Cyber Security, Backup, Connectivity or other technology solutions. * Strong communication, presentation and negotiation skills. * A proactive, self-motivated attitude with a genuine hunger to succeed. * A full UK driving licence.What's on Offer* £30,000-£35,000 basic salary * Uncapped commission - realistic double OTE * Car allowance * Company pension * Ongoing sales and product training * Career progression within a growing MSP * Supportive and collaborative working environmentIf you're looking for a role where your earning potential is uncapped and your success is recognised, we'd love to hear from you.

Sales Director Industry: Group Sales Director - MSP / Managed IT Services Salary: Competitive + Bonus + Benefits Location: RemoteThe OpportunityA well-established, multi-entity group in the SME-focused IT services and Managed Services (MSP) sector is looking for a Group Sales Director to build and own its national sales engine.This is a rare opportunity to shape commercial strategy for a growing group of MSP businesses, professionalising sales operations across multiple regional entities while protecting the local relationships that SME customers value. You will report directly to the CEO and play a central role in the group's next phase of growth, including expansion into AI and cyber as new revenue pillars.The RoleYou will take ownership of sales across a group of regional entities, which are currently driven largely by Managing Directors acting as their own sales leaders. Your role is to bring structure, measurement and repeatability to that activity without losing the local, relationship-led service that underpins customer retention.Sales Operations * Embed a consistent customer journey covering lead generation, nurture, QBRs, annual client budgets and a 12-month pipeline per account. * Drive MD sales activity and hold leaders accountable for pipeline hygiene and QBR completion. * Work with Technology and Finance to productise the group's offering into a standardised, sellable product set. * Own whitespace analysis, pricing and packaging strategy across the customer base. * Build and operate ARR/MRR forecasting, lead generation and order-book systems as the single source of commercial truth. * Personally lead larger, multi-region opportunities within the group's ICP, including SME accounts of roughly 20 to 200+ seats. * Take ownership of significant inbound opportunities centrally rather than routing them straight to a regional MD. * Carry out client visits where group-level weight and credibility add value.Standards &amp; Growth* Professionalise commercial best practice across entities, with a focus on land-and-expand and wallet-share growth, not just new logos. * Convert marketing-generated leads from MQL to SQL to close in partnership with the CMO. * Build a 90-day sales playbook for onboarding, retention and account manager/rep training. * Drive cross-sell and upsell plays across the existing customer base. * Provide succession cover, stepping in on client relationships when an MD is unavailable or exits. * Build out a group-level sales team over time, including regional sales directors and SDRs, as the business grows through acquisition. * Design the group's sales compensation and incentive model, aligned to margin and retention. * Own the commercial section of the monthly board pack, including pipeline, ARR/MRR forecast, conversion rates and KPIs. * Champion AI and cyber as new areas of proposition and pipeline development, working with marketing and technical leadership.About You* A blended sales leader who is equally strong in sales operations and enablement, including activity, cadence and measurement, and credible as a hands-on seller who can win and visit larger accounts. * Background in SME-focused IT services, MSP or comparable recurring-revenue B2B, with a clear understanding of the sell, nurture, review and refresh cycle rather than a one-off sale. * Able to command the respect of entrepreneurial MDs and drive performance without owning every customer relationship personally. * Comfortable operating across multiple regions and entities, setting standards centrally and executing locally. * Genuine long-term, top-tier calibre, with the capacity to grow into a larger national platform role as the group scales. * Improved MQL-to-SQL conversion and CAC within target. * New logo wins within the ideal customer profile and improved wallet share across the existing base. * Consistent QBR completion, client budgets and a live, monitored 12-month pipeline per account. * Direct contribution to group revenue and EBITDA through larger, multi-region and multi-site wins.Why ApplyThis is a genuine build role, not a maintenance role. It offers the chance to design a national sales function from the ground up, backed by CEO-level sponsorship and a clear growth strategy, including acquisitions and new AI and cyber pillars. You will have real autonomy to shape process, pricing, team structure and incentive design.

Sales Director

<h1>Senior PR Account Manager</h1>West Midlands (Must drive as remote location) £35,000 - £42,000 + Benefits Interviewing Now | Immediate Start AvailableAre you a seasoned PR professional looking for your next challenge in a fast-paced agency environment?We're working with a well-established and highly respected communications agency in the Birmingham area that is looking to add a talented Senior PR Account Manager to its growing team. This is an excellent opportunity to work across a diverse portfolio of clients, delivering impactful campaigns and building strong media relationships.<h2>The Role</h2>As Senior PR Account Manager, you'll take ownership of client accounts, manage media outreach strategies, create compelling content, and play a key role in delivering successful campaigns across multiple sectors.You'll be confident working directly with senior stakeholders, pitching stories to journalists, managing events, and ensuring exceptional client service in a busy agency setting.<h2>Key Responsibilities</h2><ul><li>Developing and executing PR and communications strategies</li><li>Building and maintaining strong media relationships</li><li>Securing high-quality media coverage across regional, national, and trade press</li><li>Writing engaging press releases, thought leadership articles, features, and campaign content</li><li>Supporting and managing client events and PR activations</li><li>Leading client communications and presenting campaign updates</li><li>Pitching stories and ideas to journalists and key media contacts</li><li>Managing multiple projects and deadlines simultaneously</li><li>Supporting junior team members where required</li></ul><h2>About You</h2><ul><li>5-6+ years' experience within PR, communications, media relations, or journalism</li><li>Strong track record of securing media coverage and managing stakeholder relationships</li><li>Excellent content writing and storytelling skills</li><li>Confident communicator who enjoys speaking with journalists, clients, and senior stakeholders</li><li>Comfortable working in a fast-paced, deadline-driven environment</li><li>Strong commercial awareness and understanding of digital business and communications</li><li>Agency experience is highly desirable but not essential</li><li>Background in journalism would be particularly advantageous</li><li>Proactive, organised, and able to manage competing priorities effectively</li></ul><h2>What's on Offer?</h2><ul><li>Salary of £35,000 - £42,000 depending on experience</li><li>Opportunity to join an established and growing agency</li><li>Diverse and interesting client portfolio</li><li>Genuine career progression opportunities</li><li>Collaborative and supportive team environment</li><li>Immediate interview availability with a view to starting ASAP</li></ul>If you're an ambitious PR professional ready to take the next step in your career, we'd love to hear from you.

Senior PR Account Manager

PPC Executive - Leeds - £28,000-£34,000A growing digital agency based in Leeds is looking for a PPC Executive to join their team. They work with an exciting mix of clients across a range of sectors and are known for delivering results-driven paid media campaigns.This is a brilliant opportunity for someone with a couple of years of PPC experience who wants real ownership of their accounts and the chance to develop their skills in a supportive agency environment.What you'll be doing:<ul><li>Managing and optimising Google Ads campaigns across Search, Display and Shopping</li><li>Supporting Paid Social activity across Meta and LinkedIn</li><li>Monitoring campaign performance and reporting on key metrics including CTR, CPA and ROAS</li><li>Conducting keyword research and competitor analysis</li><li>Supporting budget management across client accounts</li><li>Working closely with account managers and wider digital teams</li></ul>What we're looking for:<ul><li>1-3 years' experience in a PPC or paid media role</li><li>Hands-on Google Ads experience essential</li><li>Google Ads certification a bonus</li><li>Analytical mindset with strong attention to detail</li><li>Agency background preferred but in-house considered</li></ul>Salary: £28,000-£34,000 DOE Location: Leeds - hybrid working availableInterested or know someone who'd be a great fit? Drop me a message or send your CV to rosalie.byrne@nextech-group.co.uk - happy to have a confidential chat!

PPC Executive

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