In today's rapidly evolving tech industry, the demand for skilled professionals continues to grow. Employers are constantly on the lookout for candidates who embody the perfect combination of technical expertise, soft skills, and adaptability to succeed in the fast-paced world of technology. In 2024, certain skills will be in high demand, shaping the landscape of tech recruitment. Whether you&rsquo;re looking to advance your career or seeking top talent for your company, understanding these key competencies can make all the difference. Here are the top 10 skills employers look for in tech candidates in 2024.
<h3>1. Artificial Intelligence (AI) and Machine Learning (ML)</h3>
AI and ML continue to dominate the tech scene. Employers are on the lookout for candidates who can develop algorithms, manage big data, and apply AI to solve complex problems. These skills are crucial for roles in data science, automation, and predictive analytics.&nbsp;
Popular job titles for AI &amp; ML roles:
<ul>
<li>Machine Learning Engineer</li>
<li>Data Scientist</li>
<li>AI Research Scientist</li>
<li>AI Engineer</li>
</ul>
<h3>2. Cybersecurity</h3>
With the increasing frequency of cyber threats, cybersecurity expertise is more vital than ever. Employers need professionals who can protect sensitive information, secure networks, and ensure compliance with regulations. Skills in ethical hacking, network security, and incident response are particularly sought after.
Popular job titles for Cybersecurity roles
<ul>
<li>Cyber Security Analyst</li>
<li>Information Security Analyst&nbsp;</li>
<li>Cyber Security Engineer&nbsp;</li>
<li>Security Consultant</li>
</ul>
<h3>3. Cloud Computing</h3>
As more businesses move to the cloud, proficiency in cloud platforms like <a style="color: #b96ad9;" href="https://aws.amazon.com/">AWS</a>, <a style="color: #b96ad9;" href="https://cloud.google.com/">Google Cloud</a>, and <a style="color: #b96ad9;" href="https://azure.microsoft.com/en-gb">Microsoft Azure</a> is essential. Candidates with experience in cloud architecture, migration, and services management will find themselves in high demand.
Popular job titles in cloud computing:
<ul>
<li>Cloud Architect</li>
<li>Cloud Engineer</li>
<li>Cloud Developer</li>
<li>Cloud Solutions Architect</li>
</ul>
<h3>4. Data Analytics</h3>
Data is at the heart of modern business strategies. Employers value candidates who can analyse large datasets, draw insights, and support data-driven decision-making. Skills in SQL, Python, R, and data visualisation tools are key in this domain.
Popular jobs in data analytics:
<ul>
<li>Data Analyst</li>
<li>Business analyst</li>
<li>Data Scientist</li>
<li>Data Engineer</li>
</ul>
<h3>5. Blockchain Technology</h3>
Beyond cryptocurrencies, blockchain technology is revolutionising various sectors. Employers seek candidates who understand blockchain principles, can develop decentralised applications (DApps), and implement smart contracts.
Popular jobs in Blockchain:&nbsp;
<ul>
<li>Blockchain Developer</li>
<li>Blockchain Engineer</li>
<li>Blockchain Project Manager</li>
<li>Blockchain Architect</li>
</ul>
<h3>6. Software Development</h3>
Proficiency in software development remains a cornerstone of tech careers. Skills in programming languages such as JavaScript, Python, Java, and C++ are highly valued. Additionally, familiarity with agile methodologies and DevOps practices enhances employability.
Popular jobs in Software Development:
<ul>
<li>Software Developer</li>
<li>Front-End Developer</li>
<li>Back-End Developer</li>
<li>Software Engineer</li>
</ul>
<h3>7. Internet of Things (IoT)</h3>
The IoT ecosystem is expanding, and companies need professionals who can develop and manage IoT solutions. Knowledge of IoT protocols, sensor integration, and data management is critical for roles in smart technology and automation.
Popular job titles in the Internet of Things field:
<ul>
<li>IoT Engineer</li>
<li>IoT Developer</li>
<li>IoT Architect</li>
<li>IoT Solutions Engineer</li>
</ul>
<h3>8. Artificial Reality (AR) and Virtual Reality (VR)</h3>
AR and VR technologies are creating immersive experiences across various industries. Employers are looking for candidates skilled in AR/VR development, 3D modelling, and user experience design to drive innovation in this space.
Popular job titles in AR &amp; VR:
<ul>
<li>AR/VR Developer</li>
<li>AR/VR Designer</li>
<li>AR/VR Engineer</li>
<li>AR/VR Product Manager</li>
</ul>
<h3>9. Project Management</h3>
Technical expertise must be complemented by strong project management skills. Employers value candidates who can lead projects, manage resources, and deliver results on time and within budget. Certifications like PMP or Scrum Master are advantages.
Popular job titles in Project Management:
<ul>
<li>Project Manager</li>
<li>Project Coordinator</li>
<li>Project Director</li>
<li>Senior Project Manager</li>
</ul>
<h3>10. Soft Skills</h3>
In addition to technical skills, employers are increasingly emphasising soft skills. Communication, problem-solving, teamwork, and adaptability are crucial for effective collaboration and leadership within tech teams.
Popular Job titles that emphasise soft skills:
<ul>
<li>Human Resources Manager</li>
<li>Customer Service Representative</li>
<li>Sales Manager</li>
<li>Team Leader</li>
</ul>
<h3>Stay Ahead with Nextech Recruitment</h3>
Understanding these top tech skills for 2024 can give you a competitive edge in the job market. At Nextech, we connect talented professionals with leading companies, ensuring you find the perfect match for your career or business needs. Explore our <a style="color: #b96ad9;" href="https://www.nextech-group.co.uk/blog/industry-news">insights</a> on industry trends, career development, and expert advice to stay ahead in the ever-evolving tech landscape. As the tech industry continues to evolve, keeping up with the latest skills and trends is crucial for both job seekers and employers. By focusing on these top 10 skills for 2024, you can ensure you remain competitive and prepared for the future.
Looking for a new role? Check out our latest roles <a style="color: #b96ad9;" href="https://www.nextech-group.co.uk/jobs">here.</a>
Want to expand your team? Find out more by clicking <a style="color: #b96ad9;" href="https://www.nextech-group.co.uk/your-next-employee">here.</a>
&nbsp;

Top 10 Skills Employers Look for in Tech Candidates in 2024

In today&rsquo;s competitive job market, having the right skills and experience is not always enough to stand out. Employers increasingly look for individuals who have a strong personal brand - one that reflects their unique strengths, values, and expertise. A well-crafted personal brand can not only help you land your dream job but also propel your career growth in the long term. At Nextech, we understand the importance of building a solid personal brand for career success, and we&rsquo;re here to guide you through the process. Here&rsquo;s how you can start building and refining your personal brand today.
<h3>1. Define Your Unique Selling Point</h3>
Your personal brand starts with identifying what sets you apart. Ask yourself, &ldquo;What can I offer that others cannot?&rdquo; Reflect on your core strengths, passions, and values. Your unique selling point (USP) is the combination of your skills, personality traits, and experiences that make you stand out in your industry. It&rsquo;s the essence of what makes you valuable to potential employers and professional networks.
<h3>2. Enhance Your Online Presence</h3>
Your online presence is often the first impression employers and recruiters will have of you. Ensure that your LinkedIn profile, professional website, or portfolio is up-to-date, consistent, and reflects your personal brand. Share content that demonstrates your expertise, such as industry articles, insights, or your own blog posts. Engage in online communities related to your field, and participate in conversations to showcase your knowledge and thought leadership.
<h3>3. Build a Strong Network</h3>
Networking is an essential aspect of personal branding. Surround yourself with professionals in your industry who can vouch for your skills and character. Attend industry conferences, participate in online groups, and make connections that can lead to career opportunities. Networking doesn&rsquo;t just help you learn from others but also opens doors to future collaborations and partnerships. Remember that your personal brand is reinforced by the company you keep, so choose your connections wisely.
<h3>4. Showcase Your Expertise</h3>
A crucial part of building your personal brand is positioning yourself as an expert in your field. Whether through public speaking engagements, writing articles, or hosting webinars, actively demonstrate your knowledge. This builds credibility and helps others recognise you as a leader in your industry. Don&rsquo;t be afraid to share your success stories, lessons learned, and even failures - authenticity is a key component of a strong personal brand.
<h3>5. Consistency is Key</h3>
Your personal brand should be consistent across all platforms, both online and offline. From your social media profiles to your professional interactions, ensure that your messaging aligns with the values and skills you want to be known for. Inconsistencies can dilute your brand and confuse potential employers. Stay true to your unique value proposition in everything you do, and make sure your brand grows organically with your career path.
<h3>6. Seek Feedback and Improve</h3>
Personal branding is an ongoing process. As you grow in your career, regularly seek feedback from mentors, colleagues, and industry peers. This helps you understand how others perceive your brand and what areas you may need to improve. Use this feedback to refine your personal brand and ensure that it aligns with your career goals.
<h3>Conclusion</h3>
Building a strong personal brand is essential for career success in today&rsquo;s job market. By defining your unique selling point, enhancing your online presence, building a strong network, showcasing your expertise, maintaining consistency, and seeking feedback, you&rsquo;ll create a powerful personal brand that attracts opportunities and helps you stand out from the crowd. At Nextech, we&rsquo;re here to support your career journey, offering guidance and resources to help you succeed in building a personal brand that drives long-term career success.
&nbsp;

Building a Strong Personal Brand for Career Success

In the dynamic and ever-evolving world of business, effective leadership is crucial for the success of any organisation. While technical skills and expertise are important, one key trait that sets exceptional leaders apart is emotional intelligence. Emotional intelligence, also known as EI, refers to the ability to understand and manage one's own emotions, as well as the emotions of others.
In this blog post, we will explore the role of emotional intelligence in leadership and how it can make a significant impact on the overall success of a team or business. 1. Self-Awareness: One of the fundamental aspects of emotional intelligence is self-awareness. Leaders who possess high EQ are able to recognize their own emotions, strengths, and weaknesses. By understanding their own reactions and behaviors, they can better regulate their emotions and make informed decisions. This self-awareness enables leaders to lead with authenticity and integrity, gaining the trust and respect of their team members. 2. Empathy: Empathy is another critical component of emotional intelligence. Leaders who are empathetic are able to understand and relate to the emotions and experiences of others. By showing empathy towards their team members, leaders can build stronger relationships, foster a positive work environment, and inspire loyalty and commitment. Empathetic leaders are better equipped to communicate effectively, resolve conflicts, and motivate their team towards common goals. 3. Social Skills: Effective leaders with high emotional intelligence possess strong social skills that enable them to build and maintain relationships with others. They are adept at communication, collaboration, and conflict resolution. By cultivating positive relationships with their team members, leaders can create a culture of trust, openness, and productivity. Leaders who excel in social skills are able to inspire and influence others, driving innovation and achieving organizational success. 4. Decision-Making: Emotional intelligence plays a key role in the decision-making process of leaders. Leaders with high EQ are able to consider the emotions and perspectives of others when making decisions. They are able to weigh the consequences of their actions on their team members and stakeholders. By making decisions with empathy and compassion, leaders can create a supportive and inclusive work environment that encourages creativity, engagement, and high performance. In conclusion, emotional intelligence is a critical trait for effective leadership. Leaders who possess high EQ are able to understand and manage their own emotions, empathize with others, build strong relationships, and make informed decisions. By cultivating emotional intelligence, leaders can create a positive work culture, inspire their team members, and drive organizational success. As businesses continue to navigate the complexities of the modern workplace, emotional intelligence will be a key differentiator for leaders who seek to lead with compassion, empathy, and authenticity.

The Role of Emotional Intelligence in Leadership

Negotiating your salary can be daunting, but it's a crucial skill. Get tips on how to prepare for salary negotiations, present your case, and achieve the pay you deserve.
Negotiating your salary can be a nerve-wracking experience, but with the right approach, you can effectively advocate for yourself like a pro. Here are some tips to help you negotiate your salary with confidence: 1. Do Your Research: Before entering into salary negotiations, research the typical salary range for your position in your industry and location. Websites like Glassdoor, Payscale, and LinkedIn can provide valuable insights. Knowing this information will help you make a strong case for your desired salary. 2. Highlight Your Value: Make a list of your accomplishments, skills, and qualifications that demonstrate why you deserve the salary you're requesting. Be prepared to discuss specific examples of how you have added value to your current or past employers. 3. Practice Your Pitch: Rehearse your salary negotiation pitch beforehand. Practice talking about your achievements and the value you bring to the company confidently and convincingly. 4. Be Prepared to Compromise: While it's important to aim high, be prepared to negotiate and compromise. Consider other benefits or perks that the company could offer if they are unable to meet your salary expectations. 5. Stay Professional and Positive: Approach the negotiation process with a positive attitude and maintain a professional demeanor. Keep the conversation focused on your qualifications and the value you bring to the company. 6. Know When to Walk Away: If the company is unwilling to meet your salary expectations and you feel undervalued, it may be time to walk away. Remember, it's essential to find a company that values and compensates you appropriately for your skills and experience. By following these tips and approaching salary negotiations with confidence and preparation, you can negotiate your salary like a pro and secure a fair compensation package for yourself.

How to Negotiate Your Salary Like a Pro

In today's job market, the concept of a traditional linear career path is becoming a thing of the past. As industries change, new technologies emerge, and global trends shift, the need for continuous learning has never been more critical. Embracing lifelong education can not only keep you relevant in your field but also open up a world of new opportunities and possibilities for professional growth. Here are some key benefits of continuous learning in your career: 1. Stay Ahead of the Curve: Technology is advancing at a breakneck pace, and industries are constantly evolving. By continuously updating your skills and knowledge through learning, you can stay ahead of the curve and remain competitive in the job market. Whether it's mastering a new software program, learning a new coding language, or staying current on industry trends, continuous learning helps you adapt to the ever-changing demands of your profession. 2. Boost Your Confidence: As you acquire new skills and knowledge, you naturally become more confident in your abilities. Continuous learning can help you develop a growth mindset, empowering you to take on new challenges and pursue ambitious career goals. The more you learn, the more self-assured you become in your expertise, which can lead to increased job satisfaction and overall career fulfillment. 3. Expand Your Professional Network: Engaging in continuous learning opportunities, such as workshops, seminars, or online courses, provides valuable networking opportunities. You can connect with like-minded professionals, industry experts, and potential mentors who can offer guidance, support, and even career advancement opportunities. Building a strong professional network through continuous learning can open doors to new collaborations, job prospects, and career-enhancing connections. 4. Adapt to Change: In today's fast-paced work environment, adaptability is a highly sought-after skill. Continuous learning enables you to embrace change with confidence and flexibility. By staying curious and open to new ideas, you can navigate shifts in your industry, job role, or organizational structure more effectively. Embracing lifelong education equips you with the resilience and agility needed to thrive in an ever-changing work landscape. 5. Personal Growth and Fulfillment: Beyond the tangible benefits for your career, continuous learning also fosters personal growth and fulfillment. Engaging in lifelong education allows you to explore new interests, expand your horizons, and enhance your overall well-being. Learning new things can spark creativity, inspire innovation, and ignite a sense of curiosity that enriches both your professional and personal life. In conclusion, the benefits of continuous learning in your career are undeniable. By prioritizing lifelong education, you can future-proof your skills, boost your confidence, expand your network, adapt to change, and experience personal growth and fulfillment. Embrace the power of continuous learning and watch how it transforms your career journey for the better. Remember, learning is a lifelong journey, and the possibilities are endless.

The Benefits of Continuous Learning in Your Career

A strong portfolio is key to landing creative roles. Learn how to curate and present your best work to impress potential employers and stand out in the creative industry. A strong portfolio is key to landing creative roles. Learn how to curate and present your best work to impress potential employers and stand out in the creative industry. A winning portfolio is an essential tool for creative professionals looking to showcase their skills and experience to potential employers or clients. Here are some tips to help you create a standout portfolio that will impress and help you land your dream job: 1. Curate Your Best Work: Select a variety of your best work that demonstrates your skills and expertise. Choose pieces that showcase your range and versatility as a creative professional. 2. Showcase Your Process: Include sketches, drafts, and any other behind-the-scenes materials that demonstrate your creative process. This can give insight into your problem-solving abilities and creativity. 3. Organise Your Portfolio: Arrange your work in a logical and easy-to-navigate manner. Consider categorizing your work by type, client, or project to make it easier for viewers to find what they are looking for. 4. Keep it Visual: Your portfolio should be visually appealing and well-designed. Use high-quality images and consider using a consistent color scheme or layout to tie everything together. 5. Tell a Story: Use your portfolio to tell a compelling story about who you are as a creative professional. Include a brief bio and artist statement that provides context for your work. 6. Include Client Testimonial: If possible, include testimonials or reviews from past clients or employers. This social proof can help build credibility and trust with potential clients or employers. 7. Update Regularly: Keep your portfolio up to date with your latest work and achievements. Regularly review and refresh your portfolio to ensure it accurately represents your current skills and style. 8. Consider an Online Portfolio: In addition to a physical portfolio, consider creating an online portfolio or website to showcase your work to a wider audience. Online portfolios are easily shareable and can help you reach more potential clients or employers. Remember, your portfolio is a reflection of your skills and professionalism as a creative professional. Take the time to craft a portfolio that highlights your unique talents and sets you apart from the competition.

Creating a Winning Portfolio for Creative Jobs

Thinking about changing careers? This post provides a step-by-step guide to making a smooth transition, from identifying transferable skills to networking in a new industry.
Navigating a career change can be a challenging but rewarding process. Here are some tips to help you successfully transition to a new career: 1. Self-assessment: Start by assessing your skills, interests, values, and goals. Consider what you enjoy doing, what you are good at, and what you want to achieve in your career. This self-reflection will help you identify potential new career paths that align with your strengths and aspirations. 2. Research: Once you have a better understanding of your career interests, research different industries, roles, and companies that align with your goals. Explore job market trends, skills in demand, and potential growth opportunities in your desired field. 3. Networking: Build a strong professional network by connecting with industry professionals, attending networking events, and reaching out to contacts for informational interviews. Networking can help you gain insights into a new career field, uncover hidden job opportunities, and expand your job search. 4. Skills development: Identify any skills gaps between your current skillset and the requirements of your desired career. Consider taking courses, earning certifications, or gaining relevant experience through volunteering or internships to enhance your qualifications. 5. Update your resume and online presence: Tailor your resume to highlight relevant skills and experiences for your new career path. Update your LinkedIn profile and other professional networking sites to reflect your career change goals and attract potential employers. 6. Job search: Begin actively searching for job opportunities in your desired field. Use online job boards, company websites, and professional networking platforms to find openings that match your skills and interests. Customise your application materials for each position to showcase your qualifications effectively. 7. Interview preparation: Practice interviewing for your new career by researching common interview questions, preparing thoughtful responses, and showcasing how your past experiences are transferable to your new role. Be ready to discuss your career change motivations and how your skills align with the job requirements. 8. Seek support: Consider seeking guidance from career counselors, mentors, or career coaches who can provide valuable advice, feedback, and support throughout your career change journey. Surround yourself with a supportive network of family and friends who can encourage you during this transition. 9. Stay resilient: Navigating a career change can be a challenging and sometimes lengthy process. Stay positive, resilient, and open to new opportunities that may arise. Keep learning, adapting, and staying focused on your long-term career goals. By following these tips and staying proactive in your career change journey, you can successfully navigate a transition to a new and fulfilling career.

How to Navigate a Career Change Successfully

Crafting a professional <a style="color: #b96ad9;" href="https://www.linkedin.com/">LinkedIn</a> profile is crucial in today's digital age, as it is a powerful platform for networking, job hunting, and personal branding. With over 700 million users worldwide, LinkedIn is the go-to platform for professionals looking to showcase their skills and experience to a global audience. In this ultimate guide, we will explore key tips and strategies to help you create a standout LinkedIn profile that attracts attention and opportunities. 1. Optimise Your Headline and Profile Picture: Your headline is the first thing people see when they visit your profile, so make it count. Use keywords that reflect your expertise and industry. Your profile picture should be professional and high-quality to make a strong first impression. 2. Craft a Compelling Summary: Your summary is your chance to tell your story and highlight your unique selling points. Keep it concise, engaging, and focused on your professional journey, achievements, and goals. Use relevant keywords to make it more searchable. 3. Highlight Your Experience and Skills: List your work experience in reverse chronological order, focusing on achievements and results rather than just job duties. Showcase your skills by including endorsements from colleagues and supervisors. 4. Showcase Your Education and Certifications: Include your educational background, certifications, and any relevant courses you have completed. This adds credibility to your profile and demonstrates your commitment to continuous learning and professional development. 5. Engage with Content: Stay active on LinkedIn by sharing industry-related articles, commenting on posts, and engaging with your network. This shows that you are knowledgeable and passionate about your field. 6. Build Your Network: Connect with colleagues, industry peers, and influencers to expand your network. Personalize connection requests with a brief message to establish rapport and build meaningful relationships. 7. Request Recommendations and Endorsements: Ask former colleagues or clients to write recommendations highlighting your skills and work ethic. Endorse others for their skills in return to strengthen your professional relationships. 8. Join Groups and Follow Companies: Join LinkedIn groups relevant to your industry to stay updated on trends and connect with like-minded professionals. Follow companies you are interested in to receive updates on job openings and company news. 9. Utilise Multimedia and Projects: Enhance your profile with multimedia content such as videos, presentations, and projects to showcase your work in a visually appealing way. This can help you stand out from other profiles. 10. Regularly Update Your Profile: Keep your profile up to date with your latest achievements, projects, and skills. This shows that you are actively engaged on the platform and signals to recruiters that you are open to new opportunities. By following these tips and strategies, you can create a professional LinkedIn profile that effectively communicates your personal brand and expertise. Remember to regularly review and update your profile to stay relevant in the ever-evolving professional landscape. A well-crafted LinkedIn profile can open doors to new opportunities, connections, and career growth.

The Ultimate Guide to Crafting a Professional LinkedIn Profile

In today's fast-paced work environment, maintaining high levels of productivity can be challenging. Whether you're working in the tech industry or any other field, finding ways to maximise your output without burning out is essential for both personal growth and professional success. Here are 10 proven strategies to help you boost your productivity at work.
<h3>1. Prioritise Your Tasks</h3>
The key to staying productive is knowing what tasks to focus on. Start each day by creating a to-do list and rank your tasks based on urgency and importance. The <a href="https://www.eisenhower.me/eisenhower-matrix/">Eisenhower Matrix</a>, a popular productivity tool, categorises tasks into four quadrants, helping you focus on what really matters. This prevents time from being wasted on less important activities.
<h3>2. Break Down Large Projects</h3>
Big projects can feel overwhelming, leading to procrastination. Break them down into smaller, manageable tasks. By focusing on one part at a time, you&rsquo;ll find it easier to make progress and avoid feeling overwhelmed. This approach also gives you a sense of accomplishment as you complete each smaller task, motivating you to keep going.
<h3>3. Use Time-Blocking Techniques</h3>
Time-blocking is an effective way to structure your workday. This involves allocating specific blocks of time for particular tasks or activities. For example, reserve the morning for deep work, such as coding or writing, and the afternoon for meetings or emails. This method helps you stay focused and reduces the risk of multitasking, which can lower productivity.
<h3>4. Eliminate Distractions</h3>
Distractions are one of the biggest barriers to productivity. Identify your main distractions&mdash;whether it's your phone, social media, or noisy environments&mdash;and take steps to minimise them. Use apps like <a href="https://www.focusatwill.com/">Focus@Will</a> or <a href="https://freedom.to/">Freedom</a> to block distracting websites or set your phone to "Do Not Disturb" mode during work hours.
<h3>5. Take Regular Breaks</h3>
It might seem counterintuitive, but taking short breaks can actually improve productivity. The <a href="https://www.pomodorotechnique.com/">Pomodoro Technique,</a> which involves working for 25 minutes and then taking a 5-minute break, is a great way to maintain focus. Stepping away from your desk for a short walk or a cup of coffee can help reset your mind and prevent burnout.
<h3>6. Set SMART Goals</h3>
Setting <a href="https://www.forbes.com/uk/advisor/business/smart-goals/">SMART goals</a> (Specific, Measurable, Achievable, Relevant, Time-bound) can give you a clear sense of direction and purpose. When you know exactly what you&rsquo;re working towards, it&rsquo;s easier to stay focused and motivated. Break these goals into smaller milestones to track your progress and celebrate achievements along the way.
<h3>7. Automate Repetitive Tasks</h3>
In the tech world, automation is a powerful tool for boosting productivity. Look for ways to automate routine tasks like data entry, reporting, or scheduling. Tools like <a href="https://zapier.com/">Zapier</a>, <a href="https://ifttt.com/">IFTTT</a>, and even simple scripts can save you time and allow you to focus on higher-value work.
<h3>8. Master the Art of Delegation</h3>
You don&rsquo;t have to do everything yourself. Learning how to delegate tasks effectively is crucial for maintaining productivity, especially in leadership roles. Identify tasks that can be handled by others and trust your team to take ownership. This not only boosts your productivity but also empowers others and helps them grow.
<h3>9. Improve Your Workspace</h3>
Your work environment plays a big role in your productivity. Ensure your workspace is clean, organised, and free of clutter. Invest in ergonomic furniture to maintain comfort and reduce distractions. Also, consider incorporating productivity-boosting elements, such as plants, which can improve mood and focus.
<h3>10. Stay Healthy</h3>
Maintaining your physical and mental health is essential for long-term productivity. Regular exercise, a balanced diet, and adequate sleep can all have a significant impact on your focus and energy levels. Incorporate mindfulness techniques or meditation into your routine to reduce stress and stay sharp throughout the day.
<h3>Conclusion</h3>
Boosting your productivity at work doesn&rsquo;t have to be complicated. By prioritising tasks, minimising distractions, and adopting healthy work habits, you can significantly enhance your efficiency and output. At <a href="https://www.nextech-group.co.uk/">Nextech</a>, we understand the importance of optimising your work environment to succeed in today&rsquo;s competitive job market. Explore more productivity tips, career advice, and industry insights on our <a href="https://www.nextech-group.co.uk/blog">blog</a> to stay ahead in your professional journey.

10 Ways to Boost Your Productivity at Work

<h2>5 Ways to Reduce Stress Before a Job Interview</h2>
Job interviews can be a nerve-wracking experience, no matter how well-prepared you are. The pressure to make a good impression, answer questions effectively, and highlight your skills can build up stress. However, managing that stress is crucial to performing your best during the interview. At Nextech, we understand the importance of a stress-free interview process, and we&rsquo;re here to help. Here are five practical ways to reduce stress before your next job interview.
<h3>1. Prepare Thoroughly</h3>
Preparation is key to feeling confident and reducing anxiety before an interview. Research the company, its culture, and the job role you're applying for. Understand how your experience aligns with the job requirements, and be ready to answer common interview questions. Practice your answers out loud, or better yet, conduct mock interviews with a friend or family member. Being prepared helps you anticipate what to expect and minimises uncertainties, which are often the root of interview stress.
<h3>2. Practice Mindfulness and Breathing Techniques</h3>
Mindfulness and controlled breathing can help calm your nerves before and during the interview. Take a few minutes before your interview to practice deep breathing exercises. The <a href="https://www.healthline.com/health/4-7-8-breathing">4-7-8 breathing technique</a> is especially useful&mdash;inhale for 4 seconds, hold for 7 seconds, and exhale for 8 seconds. Practising mindfulness can also ground you in the present moment, helping to reduce racing thoughts and interview anxiety.
<h3>3. Plan Your Journey</h3>
One of the biggest contributors to pre-interview stress is worrying about arriving late or getting lost on the way to the interview. If it's an in-person interview, plan your route ahead of time, check traffic conditions, and give yourself extra time to arrive. For virtual interviews, test your equipment&mdash;make sure your internet connection, camera, and microphone are working well. By planning your journey, whether physical or virtual, you&rsquo;ll reduce the likelihood of unexpected stressors on the day of the interview.
<h3>4. Dress for Confidence</h3>
How you dress can have a significant impact on how you feel. Choose an outfit that is appropriate for the company&rsquo;s culture and one that makes you feel confident and comfortable. A well-fitted, professional outfit can enhance your confidence and help set a positive tone for the interview. The boost in self-esteem will help calm your nerves and allow you to focus on the conversation rather than feeling self-conscious.
<h3>5. Visualise a Successful Outcome</h3>
Visualisation is a powerful technique used by athletes and professionals to improve performance and reduce anxiety. Before your interview, take a few minutes to close your eyes and visualise yourself walking into the interview confidently, answering questions with ease, and building rapport with the interviewer. Imagine the positive outcome you&rsquo;re working toward. This technique can help shift your mindset from anxiety to empowerment, boosting your confidence ahead of the big day.
<h3>Conclusion</h3>
Reducing stress before a job interview is crucial for performing your best and making a great impression. By preparing thoroughly, practising mindfulness, planning your journey, dressing confidently, and visualising success, you&rsquo;ll be well-equipped to tackle your interview with calmness and clarity. At Nextech, we&rsquo;re here to support you throughout your job search journey, from preparation tips to interview coaching. Stay confident, stay prepared, and let your skills shine.

5 Ways to Reduce Stress Before a Job Interview

<h2>In the days and hours leading up to an interview</h2>
A well-prepared interviewee has an immediate advantage in an interview. Interview techniques. Feeling prepared will also build confidence and reduce anxiety. Bring everything you might need for an in-person interview, including:
<ul>
<li>CV</li>
<li>Cover letter</li>
<li>Business cards</li>
<li>References</li>
<li>Licenses</li>
<li>Certifications</li>
<li>Pen and notepad</li>
</ul>
Reducing stressors unrelated to your actual performance in the interview, such as uncomfortable clothing, getting lost, or showing up late, is helpful for calming nerves as well. Choose a flattering and comfortable outfit in advance. If you aren't familiar with the location of the interview, give yourself plenty of time to find it or do a trial run a day or two before. Make sure to factor in traffic conditions at the time you'll be traveling and find a place to park beforehand if needed. If your interview will be over a video platform, make sure you have installed any apps you'll need. Test out tech like your webcam, microphone, and headphones in advance to confirm everything is in working order.
Reducing stressors unrelated to your actual performance in the interview, such as uncomfortable clothing, getting lost, or showing up late, is helpful for calming nerves as well. Choose a flattering and comfortable outfit in advance. If you aren't familiar with the location of the interview, give yourself plenty of time to find it or do a trial run a day or two before. Make sure to factor in traffic conditions at the time you'll be traveling and find a place to park beforehand if needed. If your interview will be over a video platform, make sure you have installed any apps you'll need. Test out tech like your webcam, microphone, and headphones in advance to confirm everything is in working order.
Reducing stressors unrelated to your actual performance in the interview, such as uncomfortable clothing, getting lost, or showing up late, is helpful for calming nerves as well. Choose a flattering and comfortable outfit in advance. If you aren't familiar with the location of the interview, give yourself plenty of time to find it or do a trial run a day or two before. Make sure to factor in traffic conditions at the time you'll be traveling and find a place to park beforehand if needed. If your interview will be over a video platform, make sure you have installed any apps you'll need. Test out tech like your webcam, microphone, and headphones in advance to confirm everything is in working order.

How to spend the days and hours leading up to an interview

Being cool during an interview is all about presenting yourself confidently and professionally. Here are some tips to help you maintain your cool during an interview: 1. Preparation is key: Research the company and the role you are interviewing for. This will help you feel more confident and prepared. 2. Dress the part: Make sure you dress appropriately for the interview. Choose an outfit that is professional and makes you feel confident. 3. Practice your responses: Prepare answers to common interview questions and practice them beforehand. This will help you feel more at ease during the interview. 4. Body language: Maintain good posture, make eye contact, and offer a firm handshake. This will show that you are confident and professional. 5. Stay calm: Take deep breaths and try to relax before the interview. Remember that the interviewer is also trying to get to know you and assess your suitability for the role. 6. Be yourself: Authenticity is key. Be honest and genuine in your responses. Trying to be someone you're not will only make you more nervous. 7. Show enthusiasm: Demonstrate your interest in the role and the company. This will show the interviewer that you are excited about the opportunity. 8. Ask questions: Prepare some questions to ask the interviewer. This shows that you are engaged and interested in the role. Remember, it's normal to feel nervous during an interview, but by following these tips and staying true to yourself, you can present yourself in a cool and confident manner.

How to be cool during your interview?

Feeling nervous before an interview is completely normal, but there are some strategies you can use to help calm your nerves and present your best self during the interview. Here are some tips to help you be less nervous: 1. Prepare thoroughly: Research the company, the job role, and common interview questions. Practice your responses so you feel more confident going into the interview. 2. Practice relaxation techniques: Deep breathing, visualisation, or progressive muscle relaxation can help calm your nerves before the interview. 3. Get a good night's sleep: Ensure you are well-rested before the interview to help reduce stress and anxiety. 4. Arrive early: Give yourself plenty of time to get to the interview location so you don't feel rushed or flustered. 5. Dress appropriately: Choose an outfit that makes you feel confident and professional. 6. Focus on your strengths: Remind yourself of your qualifications, skills, and experiences that make you a strong candidate for the position. 7. Stay positive: Instead of focusing on what could go wrong, try to stay positive and visualise a successful interview. 8. Be yourself: Remember that the interview is also an opportunity for you to assess if the company is a good fit for you. Be authentic and let your personality shine through. By preparing well, practising relaxation techniques, and focusing on your strengths, you can help reduce your nervousness and perform better during your interview. Why You Get Nervous Before an Interview
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How to be less nervous during your interview?

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Head of Content Full-time | £35,000-£45,000 | South Warwickshire Overview: We're looking for a Head of Content to provide strategic leadership across a growing organisation's content and audience operation.This role exists to bring clarity, focus, and structure to a complex, multi-channel content environment. It is a senior position responsible for defining direction and priorities - not for day-to-day execution.You will shape how content supports audience engagement, growth, and commercial outcomes across platforms. What You'll Be Responsible For: Setting Direction<ul><li>Defining what content is created and why</li><li>Establishing clear content pillars rooted in audience needs</li><li>Ensuring content decisions are insight-led and commercially aware</li><li>Balancing inspirational storytelling with practical value</li></ul>Planning &amp; Structure<ul><li>Building and maintaining a forward-looking content roadmap</li><li>Planning content months ahead with production realism in mind</li><li>Ensuring major content outputs align with wider business objectives</li><li>Creating systems that make content easier to deliver at scale</li></ul>Commercial Enablement<ul><li>Working with commercial stakeholders to shape credible content opportunities</li><li>Designing frameworks that allow partners to integrate naturally</li><li>Assessing ideas for feasibility, audience value, and brand fit</li></ul>Platform Strategy<ul><li>Deciding how content is distributed across channels</li><li>Ensuring content is designed to be reused and adapted</li><li>Maintaining consistency of messaging without duplication</li></ul>Measurement &amp; Improvement<ul><li>Defining success metrics that actually matter</li><li>Reviewing performance with relevant stakeholders</li><li>Using insight to continuously refine content direction</li></ul> Working Style &amp; Scope: This is a strategic leadership role focused on decision-making and systems rather than execution. You will not be expected to write long-form content, edit publications, manage social media accounts, upload content to a CMS, or operate as a traditional editor-in-chief. Instead, you will collaborate with a flexible delivery team that may include a managing editor or delivery lead, freelance creators, social and email specialists, operational support, and commercial stakeholders - providing clear direction and oversight to ensure content is delivered effectively and consistently. About You: We're less concerned with job titles and more interested in how you think.You're likely to have experience in content strategy, audience development, media, marketing, or brand-led environments, and you're comfortable operating at a strategic level.You'll bring:<ul><li>Proven experience shaping content and audience strategy</li><li>A strong audience-first mindset</li><li>Commercial awareness without being sales-driven</li><li>Confidence challenging ideas that don't scale or add value</li><li>Comfort working with freelancers and specialist partners</li><li>A systems-led approach to building sustainable content operations#</li></ul>Apply now if you have the relevant skills!

Head Of Content

Role: Service Desk Manager Location: On-site in Bedford, Weekly travel to London (1-2 days) Salary: Up to £45,000 per annum Type: Full-time, PermanentThe OpportunityWe are seeking an experienced Service Desk Manager to lead our client's MSP service desk operation, based onsite in Bedford with regular travel to our London office.This role is primarily operational, focused on the day-to-day management, performance and delivery of IT support services across 1st-3rd line. You will be responsible for leading a team of 15 engineers, ensuring service excellence, strong SLA performance and a consistently high standard of customer support.Reporting directly to the Head of Operations, you will work closely with our Customer Success Managers and internal technical teams to align service delivery with customer expectations and business objectives. Key Responsibilities<ul><li>Full ownership of daily service desk operations within an MSP environment</li><li>Direct line management, mentoring and development of 15 service desk engineers (1st-3rd line)</li><li>Oversight of ticket queues, prioritisation, escalations and workload distribution</li><li>Management of incident, problem and major incident processes, acting as an escalation point</li><li>Ensuring all services are delivered in line with SLAs, KPIs and contractual commitments</li><li>Regular collaboration with Customer Success Managers to support customer satisfaction and retention</li><li>Performance management including 1:1s, appraisals, coaching and development plans</li><li>Recruitment, onboarding and training of new team members</li><li>Producing operational reporting and contributing to service reviews</li><li>Driving continuous improvement across processes, tooling and team capability</li><li>Maintaining consistent service delivery across Bedford and London locations</li></ul> What We're Looking For<ul><li>Proven experience as a Service Desk Manager or IT Support Manager within an MSP / managed services environment</li><li>Strong operational leadership experience managing medium-sized service desk teams</li><li>Background overseeing 1st-3rd line support functions</li><li>Solid technical foundation enabling effective escalation management</li><li>Experience working with ITSM tools, SLAs and service performance reporting</li><li>Excellent communication skills and the ability to work closely with internal stakeholders</li><li>Willingness to be onsite in Bedford, with weekly travel to London (1-2 days)</li></ul> Desirable<ul><li>ITIL certification or strong ITIL-aligned working practices</li><li>Experience working closely with Customer Success or Account Management teams</li></ul> What We Offer<ul><li>Salary of up to £45,000 per annum</li><li>Private healthcare</li><li>Private dental care</li><li>Company pension scheme</li><li>Life assurance</li><li>Generous annual leave entitlement</li><li>Employee assistance programme (EAP)</li><li>Ongoing training and professional development</li><li>Permanent, full-time position</li><li>Key leadership role within a growing MSP</li><li>Close collaboration with senior operations leadership</li><li>Opportunity to influence and improve service</li></ul> If you're an experienced Service Desk Manager looking to lead a high-performing MSP service desk in a hands-on, operational role, we'd love to hear from you.Apply today to find out more about this opportunity.

Service Desk Manager

Digital Trading Executive/ Online Trading Executive Location: Wolverhampton (Hybrid) Salary: £30,000 - £40,000 (dependent on experience / open to negotiate) Experience: 1-2+ years in commercial/trading roles, ready to hit the ground running About the Role I'm looking to speak with commercially driven Digital Trading / Online Trading Executives for an upcoming role within a growing team. This is a fantastic opportunity for someone from a merchandising, category management, or buying background who understands commercial decision-making, negotiation, and P&amp;L ownership, and is ready to apply these skills in a digital trading environment.You will take ownership of online trading performance across key product categories, ensuring the right products are promoted in the right way, at the right time, to maximise revenue and margin. Key Responsibilities <ul><li>Own digital trading performance across assigned categories, focusing on revenue, margin, and conversion</li><li>Collaborate with CRM and marketing teams to plan and execute promotional campaigns</li><li>Manage onsite content, product visibility, and merchandising across the website</li><li>Use data and insight to inform trading decisions, optimise promotions, and identify opportunities</li><li>Support SEO and CRO initiatives to improve traffic quality and onsite performance</li><li>Monitor trends and react quickly to optimise results</li><li>Work cross-functionally with marketing, CRM, and wider commercial teams</li></ul> About You <ul><li>1-2+ years' experience in a commercial, trading, merchandising, category, or buying role</li><li>Strong commercial mindset, comfortable with P&amp;L, margin, pricing, or trade decisions</li><li>Confident working with data, metrics, and performance reports</li><li>Experience collaborating with CRM, marketing, or digital teams</li><li>Understanding of online trading, digital merchandising, SEO, CRO, or eCommerce performance (hands-on or adjacent)</li><li>Proactive, analytical, and able to make fast, informed decisions</li></ul> Salary &amp; Benefits <ul><li>£30,000 - £40,000 (dependent on experience, negotiable)</li><li>Hybrid working model (Wolverhampton-based)</li><li>Opportunity to grow within a commercially focused digital team</li></ul>

Digital Trading Executive / Online Trading Executive

CRM Automation Specialist - B2B eCommerce Wolverhampton | Hybrid 4+ years' experienceI'm currently looking to speak with experienced CRM Automation Specialists for an upcoming opportunity with one of my clients based in Wolverhampton. This is a new role being created within the business, offering the chance to shape and influence their CRM and automation approach from the ground up.This opportunity will suit someone who enjoys building and optimising automated CRM campaigns across B2B eCommerce platforms, with a strong focus on customer journeys, loyalty and retention. What the role will involve <ul><li>Automising and running CRM campaigns across email and lifecycle channels</li><li>Designing and maintaining end-to-end customer journeys, including hybrid flow-chart style journey mapping</li><li>Driving loyalty and repeat engagement through data-led automation</li><li>Working closely with the marketing team to align CRM activity with wider campaigns</li><li>Analysing performance and continuously optimising journeys and automation flows</li></ul> Who I'm keen to speak with <ul><li>4+ years' experience in CRM, lifecycle marketing or marketing automation</li><li>Hands-on experience within B2B eCommerce environments</li><li>Strong understanding of customer journeys, segmentation and triggers</li><li>Experience using CRM / marketing automation platforms</li><li>Comfortable collaborating closely with marketing teams</li></ul>Nice to have (but not essential):<ul><li>Experience with Microsoft Dynamics 365</li><li>SaaS or subscription-based business experience</li><li>Exposure to loyalty or retention-focused CRM strategies</li></ul>Please apply if you would like to arrange a chat.

CRM Automation Specialist

Role: 2nd Line IT Support Engineer (MSP) Location: Milton Keynes Salary: Up to £35,000 Type: Full-time, PermanentOur client is a growing Managed Service Provider looking for a capable and customer-focused 2nd Line IT Support Engineer to join the technical team. This is a hands-on role for someone who enjoys solving problems, working across multiple client environments, and stepping up when things get complex.What you'll be doing<ul><li>Providing 2nd line support to a wide range of MSP clients</li><li>Troubleshooting escalated issues from 1st line across desktop, server, and network environments</li><li>Managing and resolving incidents and service requests via the ticketing system</li><li>Supporting Microsoft 365 (Exchange Online, SharePoint, Teams, Azure AD)</li><li>Diagnosing and resolving Windows Server and Active Directory issues</li><li>Assisting with onboarding/offboarding of users and devices</li><li>Supporting backups, antivirus, patching, and monitoring tools</li><li>Contributing to documentation and knowledge base articles</li><li>Working closely with 3rd line engineers on complex issues and projects</li></ul> What we're looking for<ul><li>Previous experience in a 2nd line support role within an MSP (or similar fast-paced environment)</li><li>Strong knowledge of:</li><li>Windows 10/11 &amp; Windows Server</li><li>Active Directory &amp; Group Policy</li><li>Microsoft 365 &amp; Azure AD</li><li>Networking fundamentals (DNS, DHCP, TCP/IP, VLANs)</li><li>Experience with RMM and ticketing systems</li><li>Excellent troubleshooting and customer service skills</li><li>Ability to manage workload and prioritise tickets effectively</li></ul> Nice to have (but not essential)<ul><li>Azure or Intune experience</li><li>Firewall and networking hardware exposure (e.g. Sophos, FortiGate, Meraki)</li><li>MSP toolsets (e.g. ConnectWise, Autotask, Datto, Ninja, HaloPSA)</li><li>Microsoft or vendor certifications</li></ul> What you'll get<ul><li>Competitive salary with regular reviews</li><li>Training budget and certification support</li><li>Clear progression path into 3rd line or project work</li><li>Friendly, supportive team environment</li></ul> If you're a proactive 2nd line engineer who enjoys variety, responsibility, and working with modern tech, we'd love to hear from you.

2nd Line IT Support Engineer

Data Analyst (12-Month FTC) £26,000-£28,000 per annum Manchester - Hybrid (3 days per week in office)On behalf of our client in the IT industry, we are looking for a Data Analyst to join their team on a 12-month fixed-term contract, supporting a data tidy-up and improvement project.This role is well suited to a graduate or early-career data professional with the right exposure who enjoys working on data quality, structure and maintenance rather than heavy analysis or stakeholder presentations. The role You will be responsible for:<ul><li>Cleaning, structuring and maintaining existing datasets</li><li>Writing and updating SQL queries to improve data accuracy and consistency</li><li>Updating and maintaining Power BI dashboards (no presenting required)</li><li>Supporting data pipelines and integrations (exposure to Azure Data Factory is desirable)</li><li>Improving data quality, documentation and internal processes</li></ul> What we're looking for <ul><li>Experience with SQL (commercial, placement, internship or university projects considered)</li><li>Hands-on experience using Power BI</li><li>Exposure to Azure Data Factory is beneficial but not essential</li><li>Strong attention to detail and a methodical, organised approach</li><li>Comfortable working on data clean-up, validation and maintenance tasks</li></ul> What's on offer <ul><li>£26,000-£28,000 salary</li><li>12-month fixed-term contract</li><li>Hybrid working: 3 days per week in the Manchester office</li><li>A straightforward role focused on data housekeeping rather than analysis or presentations</li></ul>If you're looking to build practical, hands-on data experience within an IT environment, this is a great opportunity.

Data Analyst

eCommerce ExecutiveHemel Hempstead (Hybrid, must be commutable)Salary: £30-40k (DOE)*NO SPONSORSHIP PROVIDED FOR THIS ROLE*We're working with a growing FMCG business based in Hemel Hempstead who are looking to hire an Ecommerce Executive to support their online growth and wider digital marketing activity.This is a hybrid role and a great opportunity for someone with strong Google Ads and Shopify experience who wants broader exposure across ecommerce, digital marketing, and SEO.The role<ul><li>Manage and optimise Google Ads campaigns (Search, Shopping, Performance Max)</li><li>Support day-to-day management of the Shopify website, including product uploads and on-site optimisation</li><li>Assist with SEO activity, including keyword research, on-page optimisation, and content updates</li><li>Monitor ecommerce and digital performance, reporting on traffic, conversions, and ROAS</li><li>Support wider marketing activity such as campaigns, promotions, product launches, and email marketing</li><li>Work closely with internal teams and external agencies to improve digital performance</li></ul>What we're looking for<ul><li>Experience in an ecommerce or digital marketing role, ideally within FMCG or consumer brands</li><li>Strong hands-on experience with Google Ads</li><li>Working knowledge of Shopify</li><li>Some experience or exposure to SEO</li><li>Data-driven, commercially minded, and proactive</li></ul><ul><li>Broad, hands-on role across ecommerce and digital marketing</li><li>Opportunity to grow within a fast-moving FMCG business</li></ul>

eCommerce Executive

Job Title: Head of Communications Salary: £80,000 plus car allowance Location: Manchester, United Kingdom Job Type: Full Time / Permanent Department: Communications (Managed Services) Reports to: Executive Leadership TeamRole OverviewThe Head of Communications is accountable for leading and developing the organisation's communications portfolio, covering Mobile, Unified Communications (UC), and Internet of Things (IoT) services. This position plays a key role in driving growth across the communications function, supporting existing customers through value-added solutions, and ensuring the consistent delivery of high-performing voice, connectivity, and mobility services. The role works closely with senior stakeholders and technical leadership to align offerings, improve efficiency, and support long-term business objectives. Core Responsibilities Leadership and Direction * Define and execute the overall strategy for the communications function * Build, lead, and develop a high-performing team specialising in mobile and UC solutions * Assess market trends and identify opportunities for expansion and service innovation * Promote cross-selling and upselling initiatives to maximise customer valueService and Operational Oversight * Take ownership of daily operational performance across communications services * Partner with technology leadership to align and standardise mobile, UC, and connectivity solutions * Work collaboratively with internal teams to ensure smooth delivery, support, and service integrationPartner and Supplier Engagement * Maintain and develop strong relationships with strategic partners and suppliers * Lead commercial negotiations to secure favourable terms and reliable service outcomes * Use partner capabilities to strengthen the overall communications portfolioCustomer Experience * Champion service quality and reliability to maintain high customer satisfaction levels * Introduce structured feedback and improvement processes to enhance service delivery * Support sales and marketing activity by contributing technical and commercial expertiseFinancial and Performance Management * Plan and control the communications budget with a focus on efficiency and return on investment * Track performance against financial and operational targets * Produce regular management reports and insights for executive reviewExperience and Capabilities * Background and Knowledge * Demonstrable leadership experience within telecommunications or Unified Communications environments * Solid technical understanding of VOIP and connectivity services, including FTTC, FTTP, Leased Lines, and SEGEA Key Skills * Strong people leadership and stakeholder management skills * Commercially minded with the ability to translate strategy into execution * Confident communicator with the ability to influence at all levels * Proven ability to manage supplier relationships and commercial agreements * Sound financial management and budgeting experience

Head of Communications

Role; ️ 2nd Line IT Support Technician Salary: £29,000 - £34,000 Location: Lancaster Industry: IT Solutions Required: UK Driving License and carRole OverviewWe're recruiting a 2nd Line IT Support Technician to take ownership of more complex support issues, work collaboratively with 1st Line and deliver technical resolution across client systems in cloud, on-prem and hybrid environments.Key Responsibilities* Handle escalated support tickets and perform detailed troubleshooting * Provide remote and occasional onsite support to business clients * Support networking, server, cloud services, backups and security tooling * Perform root cause analysis and implement durable fixes * Work with 1st Line to improve resolution speed and knowledge sharing * Help maintain documentation of systems, configurations and processesSkills &amp; Experience* Typically 2-4 years' experience in IT support or managed services * Strong technical grounding in Windows Server, Microsoft 365, networking and end-user systems * Experience with remote support tools and ticketing systems * Problem-solver who can work independently and as part of a team * Clean driving licence and access to own transport preferred (some site visits)Benefits* Technical progression and exposure to varied business IT environments * Encouragement of continuous learning and certifications * Supportive team with proactive, plain-speaking culture

2nd Line Support Engineer

Role: ️ 1st Line IT Support Technician Salary: £26,000 - £29,000 Location: Lancaster Required: Driving License and carRole OverviewJoin a growing IT support team as a 1st Line IT Support Technician, providing friendly, responsive help to business users and resolving basic technical issues across desktops, laptops, cloud services and network devices.Key Responsibilities* Act as the first point of contact for client support requests (phone, ticketing system, remote tools) * Diagnose and resolve routine issues with users' hardware, software and connectivity * Perform password resets, account setup and basic Microsoft 365 support * Record, prioritise and escalate tickets accurately to 2nd Line where required * Assist with device imaging, setups and deployed equipment * Support proactive monitoring and routine tasks to maintain service healthSkills &amp; Experience* 1+ years' experience in a support role or relevant IT environment * Good understanding of Windows OS, Microsoft 365 &amp; common business applications * Basic networking knowledge (TCP/IP, Wi-Fi, VPN) * Strong communicator with a customer-focused mindset * Comfortable working in a small team supporting multiple clientsBenefits* Structured development and access to training * Exposure to broad business IT systems and services * Supportive team environment with opportunities to grow

1st Line Support Engineer

Role: Infrastructure Engineer / Technical Delivery Engineer Salary: £50,000 - £55,000 Setup: Hybrid - Surrey Industry: Managed Service Provider (MSP)Are you an experienced Infrastructure Engineer with a passion for delivering exceptional technical solutions and supporting critical infrastructure? We're looking for a hands-on Technical Delivery Engineer to join a growing MSP in Manchester, combining project delivery with BAU support and 3rd line escalation work for a varied and rewarding role.What You'll Be Doing* Design, implement and maintain core IT infrastructure components including servers, networking, storage, and virtualisation. * Deliver infrastructure and cloud projects for clients - ensuring solutions are secure, scalable, and aligned with best practices. * Provide 3rd line BAU support for complex technical issues, acting as an escalation point for the service desk and wider support team. * Troubleshoot and resolve infrastructure incidents efficiently to minimise downtime and impact. * Collaborate with cross-functional teams to scope, design, and deliver infrastructure solutions tailored to business needs. * Implement security best practices and ensure compliance with industry standards. * Evaluate and recommend new technologies to drive efficiency, resilience, and service improvements. * Document configurations, procedures, and troubleshooting steps to support knowledge sharing and operational excellence. * Build strong relationships with clients, providing clear communication and technical expertise.What We're Looking For✅ Proven experience in IT Infrastructure / Technical Delivery within an MSP or similar environment ✅ Solid experience in BAU support, ideally at 3rd line level, handling complex escalations ✅ Strong knowledge of Microsoft stack, networking, virtualisation (VMware/Hyper-V), firewalls, and cloud platforms (Azure, M365) ✅ Excellent troubleshooting skills and ability to remain calm under pressure ✅ Strong communication skills and the ability to work effectively with clients and internal teams ✅ A proactive problem-solver with a passion for technology and service excellenceWhat's In It For You £50,000 - £55,000 Hybrid working - flexible Surrey Base Comprehensive benefits package including pension &amp; health cover Career progression &amp; certification support A collaborative, supportive, and forward-thinking team cultureIf you thrive in a role where no two days are the same, enjoy the mix of project delivery and high-level BAU support, and want to be part of a dynamic MSP - we'd love to hear from you. Apply now and take the next step in your Infrastructure career!

IT Infrastructure Engineer

Role: Infrastructure Engineer / Technical Delivery Engineer Salary: £45,000 - £50,000 Setup: Hybrid - Manchester Industry: Managed Service Provider (MSP)Are you an experienced Infrastructure Engineer with a passion for delivering exceptional technical solutions and supporting critical infrastructure? We're looking for a hands-on Technical Delivery Engineer to join a growing MSP in Manchester, combining project delivery with BAU support and 3rd line escalation work for a varied and rewarding role.What You'll Be Doing* Design, implement and maintain core IT infrastructure components including servers, networking, storage, and virtualisation. * Deliver infrastructure and cloud projects for clients - ensuring solutions are secure, scalable, and aligned with best practices. * Provide 3rd line BAU support for complex technical issues, acting as an escalation point for the service desk and wider support team. * Troubleshoot and resolve infrastructure incidents efficiently to minimise downtime and impact. * Collaborate with cross-functional teams to scope, design, and deliver infrastructure solutions tailored to business needs. * Implement security best practices and ensure compliance with industry standards. * Evaluate and recommend new technologies to drive efficiency, resilience, and service improvements. * Document configurations, procedures, and troubleshooting steps to support knowledge sharing and operational excellence. * Build strong relationships with clients, providing clear communication and technical expertise.What We're Looking For✅ Proven experience in IT Infrastructure / Technical Delivery within an MSP or similar environment ✅ Solid experience in BAU support, ideally at 3rd line level, handling complex escalations ✅ Strong knowledge of Microsoft stack, networking, virtualisation (VMware/Hyper-V), firewalls, and cloud platforms (Azure, M365) ✅ Excellent troubleshooting skills and ability to remain calm under pressure ✅ Strong communication skills and the ability to work effectively with clients and internal teams ✅ A proactive problem-solver with a passion for technology and service excellenceWhat's In It For You £45,000 - £50,000 per annum (DOE) Hybrid working - flexible Manchester base Comprehensive benefits package including pension &amp; health cover Career progression &amp; certification support A collaborative, supportive, and forward-thinking team cultureIf you thrive in a role where no two days are the same, enjoy the mix of project delivery and high-level BAU support, and want to be part of a dynamic MSP - we'd love to hear from you. Apply now and take the next step in your Infrastructure career!

Role: Business Intelligence Analyst Salary: £48,000 - £52,000 Location: Gillingham Hours: Monday-Friday, 08:30-17:00 (40 hours per week) Holiday: 25 days annual leave plus Bank HolidaysThe RoleWe are seeking an experienced Business Intelligence Analyst to play a key role in shaping how data is used to drive performance across a multi-site, multi-business organisation. This role focuses on designing, developing, and optimising business intelligence solutions-particularly around a SimPro CRM environment-to deliver actionable insights, streamline processes, and improve decision-making.You will work closely with stakeholders across the business, translating requirements into effective reporting, dashboards, and system improvements, while also supporting users through training and guidance.Key Responsibilities* Gather and define reporting and analysis requirements with stakeholders * Design, develop, and optimise Power BI dashboards, datasets, and reports * Map, analyse, and document business processes and workflows * Validate data accuracy and consistency across multiple data sources * Analyse datasets to identify trends, patterns, and anomalies * Work with sales, customer service, projects, and engineering teams to ensure systems support operational needs * Translate business requirements into functional CRM processes, liaising with vendors where required * Identify and implement opportunities for automation and process improvement * Provide training and ongoing support to system users * Maintain documentation including process maps, user stories, specifications, and guides * Support day-to-day CRM system operations as neededAbout You* Strong analytical and problem-solving skills with proven process-mapping experience * High attention to detail and data accuracy * Confident communicator with strong stakeholder management skills * Commercially minded, with the ability to translate business needs into technical solutions * Advanced SQL skills for querying and analysis * Strong Power BI experience, including data modelling, DAX, Power Query, and governance * 5+ years' experience in BI, business analysis, or a similar technical role * CRM experience (SimPro highly desirable) and experience delivering user training * Knowledge of data governance, security, and continuous improvement practices * Relevant certifications (e.g. Microsoft PL-300) desirable but not essential * Willingness to travel between sites, including occasional overnight staysWhat's On Offer* Competitive salary * Generous annual leave allowance * Company pension scheme * Health and wellbeing support programme * raining, development, and support for professional qualifications * Inclusive, collaborative working environment * Employee benefits and discount schemes * On-site parking

BI Analyst

Role: IT Account Manager Industry: IT Services and Managed Print Location: Field-Based - Regional Coverage Office: Leatherhead / Basingstoke Package: £35,000 basic plus OTE (£80,000) Flexibility: Hybrid working options availableWe are an established provider of technology-led business solutions, including Managed Print, IT, Telephony, and Document Management services. As part of our ongoing expansion, we are seeking ambitious Sales Account Managers to join our growing commercial team.This role offers the opportunity to work with globally recognised technology partners and access highly competitive pricing, allowing you to deliver outstanding value to clients across the corporate and commercial sectors. We are looking for dynamic sales professionals with a proven track record of securing new business while nurturing existing accounts to drive long-term growth.Key Responsibilities* Provide tailored solutions that address business needs through the sale of print, IT, telephony, and document management technologies. * Build strong relationships with new and existing clients in the commercial and corporate marketplace. * Generate and maintain a robust pipeline of opportunities using proactive outreach, networking, and digital engagement. * Take a consultative approach to uncover client needs and maximise opportunities for cross-selling and upselling. * Deliver consistent results against monthly sales targets and KPIs.Person Profile* Results-driven with a focus on winning new business. * Experienced in consultative sales, ideally within Managed Services or IT/technology solutions. * Commercially sharp, with the ability to identify and maximise revenue opportunities. * Strong people skills with the ability to build relationships at senior decision-maker level. * Confident negotiator, able to articulate and sell added-value services.Day-to-Day Duties* Manage multiple customer accounts to ensure high retention and satisfaction. * Consistently meet and exceed monthly revenue and growth targets. * Proactively engage with customers to strengthen loyalty and prevent attrition. * Record and maintain accurate account information, ensuring service changes are correctly updated.

IT Sales Account Manager

Sales Team Manager Salary: Up to £70,000 + Performance Bonus Location: Hybrid / Office-based (fast-paced environment) Type: Full-time The Role We're looking for an experienced Sales Team Manager to lead, coach and drive performance across our Sales Executives, Business Development Managers, and Key Account Managers.This is a hands-on leadership role for someone who thrives in a high-energy, target-driven sales environment and knows how to turn good teams into great ones. You'll set direction, remove blockers, and create the conditions for consistent revenue growth. What You'll Be Doing <ul><li>Lead, motivate and develop a multi-discipline sales team (Sales, BDMs, Key Accounts)</li><li>Drive revenue growth, pipeline health, and forecast accuracy</li><li>Coach individuals to improve performance, behaviours and commercial outcomes</li><li>Set clear expectations, KPIs and accountability across the team</li><li>Work closely with senior leadership to execute sales strategy</li><li>Improve sales processes, cadence and CRM discipline</li><li>Create a high-performance culture built on pace, ownership and results</li></ul> What We're Looking For <ul><li>Proven experience managing sales teams in a fast-paced B2B environment</li><li>Background leading BDMs and/or Key Account Managers</li><li>Strong coaching and performance management skills</li><li>Commercially sharp with excellent pipeline and forecasting discipline</li><li>Confident, energetic leadership style with the ability to influence and inspire</li><li>Comfortable balancing strategy with hands-on involvement when needed</li></ul> What's On Offer <ul><li>£70,000 base salary</li><li>Attractive bonus structure</li><li>Opportunity to lead and shape a high-impact sales function</li><li>Fast-moving, ambitious environment with real growth potential</li><li>Clear visibility and influence within the wider leadership team</li></ul>

Sales Manager

SEO Executive Up to £30k (DOE)Watford (Hybrid) *This company does not provide sponsorship*About the Company My client is a fast-growing digital marketing agency based in Watford, recognised for delivering strategic, data-led results for a diverse range of brands. As the agency continues to expand, they are looking for a driven and detail-focused SEO Executive to join their growing team.The Role The SEO Executive will support the delivery of high-impact SEO strategies that enhance visibility, improve organic performance, and contribute to overall digital success. The successful candidate will help manage and optimise campaigns across multiple sectors.Key Responsibilities<ul><li>Conduct detailed keyword research, competitor analysis, and market insights</li><li>Optimise on-page elements including metadata, content structure, and internal linking</li><li>Support technical SEO audits and coordinate with developers to implement recommendations</li><li>Monitor and report on organic performance using leading SEO and analytics tools</li><li>Contribute SEO insights to content strategy and editorial planning</li><li>Stay updated with industry trends, Google algorithm changes, and best practices</li><li>Support client reporting and occasionally present performance insights</li></ul>Skills &amp; Experience My client is looking for someone with:<ul><li>Proven experience in SEO strategy, including on-page, off-page, and technical SEO</li><li>Hands-on experience with SEMrush, GA4, Screaming Frog, Ahrefs, and other core SEO platforms</li><li>Familiarity with using AI tools to enhance workflow, research, and optimisation</li><li>Strong analytical skills with a keen eye for detail</li><li>Excellent communication skills and the ability to simplify technical insights</li><li>1-3 years of SEO experience (agency background preferred but not essential)</li></ul>What They Offer<ul><li>Hybrid working environment (Watford HQ + remote days)</li><li>Professional training budget and continuous development support</li><li>Friendly, collaborative team culture</li><li>Regular team socials and wellbeing perks</li></ul>

SEO executive

Role: Technical Director Salary: £80,000 Location: Manchester Sector: IT Managed ServicesOverviewWe are seeking an experienced, Technical Operations Director to lead technical service excellence across our Managed Services business. This role is pivotal in driving high-quality service delivery, ensuring robust technical standards, and enabling continuous improvement across all operational functions. The successful candidate will bring deep MSP experience, strong technical governance capability, and the ability to elevate service quality across diverse commercial clients.Key Responsibilities* Operational Leadership &amp; Continuous Improvement * Partner with the COO and senior leadership to design and deliver a continuous improvement roadmap across all service areas. * Embed a culture of operational excellence by implementing, maintaining, and mentoring teams on agreed technical and service standards. * Monitor, report on, and improve KPIs relating to service quality, compliance, customer satisfaction, and operational performance.Technical Standards &amp; Governance* Define, document, and maintain robust technical standards across all service lines. * Lead governance initiatives to ensure alignment with industry best practice, regulatory frameworks, and client requirements. * Conduct regular audits and quality reviews to ensure compliance and identify improvement opportunities. * Act as a key stakeholder in approving and onboarding new technologies, ensuring they meet internal standards prior to adoption.Service Delivery &amp; Client Engagement* Serve as an escalation point for complex L3 technical issues, guiding teams and reinforcing continuous skill development. * Participate in customer checkpoints to ensure service performance aligns with client expectations. * Work closely with account managers and client stakeholders as a trusted technical advisor, including supporting cyber security posture and compliance. * Support the Bid and Pre-Sales teams with technical insight, site assessments, and solution recommendations.Collaboration &amp; Cross-Functional Support* Work with Group Solutions to ensure alignment on new products, implementation processes, and ongoing training requirements. * Collaborate with engineering, projects, and service delivery teams to embed standards into day-to-day operational workflows. * Partner with HR and leadership on recruitment of senior technical roles. * Provide guidance, leadership, and mentoring to technical teams to foster quality, accountability, and knowledge growth.Essential Skills &amp; Experience* Significant experience in a senior technical or operational leadership role within an MSP or IT services organisation. * Strong technical background across Microsoft technologies, infrastructure, networking, cloud services, and cyber security. * Expert understanding of MSP toolsets including Datto RMM and Autotask PSA. * Demonstrable experience building and enforcing technical standards, service governance, and quality frameworks. * Excellent communication, stakeholder management, and cross-functional leadership skills. * Solid working knowledge of ITIL, ISO 27001, Cyber Essentials, and related compliance frameworks.DesirableFormal qualifications in IT service management, quality assurance, or related disciplines. Experience working within sectors requiring safeguarding and enhanced data protection (e.g., education). Strong ability to influence, coach, and drive meaningful change across technical and non-technical teams.

Technical Director

Content Marketing Executive / Content Creator &amp; Video StorytellerLocation: Birmingham (office-based) Employment Type: Full-time, in-house Reports to: Head of MarketingThe OpportunityWe're partnering with a fast-growing, digital-first consumer brand that has built a strong presence online through bold creative, social-first content, and a strong brand voice.The business has scaled rapidly over recent years and continues to invest heavily in brand, content, and organic growth channels. They're now looking to bring in a Content Marketing Executive to help elevate their social media presence, lead video-first storytelling, and create content that genuinely connects with audiences.This is a great opportunity for a hands-on creator who enjoys being both in front of and behind the camera, thrives in a fast-paced environment, and wants real creative freedom within an in-house team.Role OverviewAs Content Marketing Executive, you'll be responsible for creating engaging, platform-native content across social channels, with a strong focus on short-form video.You'll play a key role in shaping social content strategy, producing and editing videos, and telling compelling brand stories that drive engagement, awareness, and community growth. Working closely with the wider marketing team, you'll ensure content aligns with campaigns, launches, and commercial objectives.This role is ideal for someone who understands how content performs on platforms like TikTok and Instagram and knows how to balance creativity with consistency.Key Responsibilities<ul><li>Create and publish engaging social content across platforms including TikTok, Instagram, and others where relevant</li><li>Own short-form video creation from concept through to filming, editing, and publishing</li><li>Develop content ideas that align with brand tone, trends, and audience behaviour</li><li>Support the wider marketing team with content for campaigns, launches, and brand initiatives</li><li>Monitor performance metrics and optimise content based on engagement and reach</li><li>Stay up to date with platform trends, formats, and algorithm changes</li><li>Collaborate closely with marketing, performance, and creative teams to ensure cohesive messaging</li><li>Help evolve and maintain a consistent brand voice across social channels</li></ul>Required Experience &amp; Skills<ul><li>Experience in content creation, social media, or content marketing (in-house preferred)</li><li>In-house marketing background preferred</li><li>Strong video editing skills (short-form, social-first content)</li><li>Confident storytelling ability with a strong eye for visual detail</li><li>Experience creating content for platforms such as TikTok and Instagram</li><li>Comfortable working both independently and collaboratively</li><li>Strong organisational skills with the ability to manage multiple content streams</li><li>Creative mindset balanced with an understanding of performance and engagement metrics</li></ul>Desirable Experience<ul><li>Experience working within a fast-growth or digital-first brand</li><li>Familiarity with tools such as CapCut, Premiere Pro, Final Cut, or similar</li><li>Experience appearing on camera or directing on-screen content</li><li>Understanding of social analytics and content optimisation</li><li>Interest in brand-building, creative strategy, and digital trends</li></ul>What's on Offer<ul><li>Competitive salary depending on experience</li><li>High level of creative freedom and ownership</li><li>Opportunity to shape and grow a brand's social presence</li><li>In-house role within a collaborative and ambitious marketing team</li><li>Clear progression as the brand and marketing function continue to scale</li></ul>Benefits<ul><li>Company pension</li><li>Casual dress code</li><li>Employee discount</li><li>On-site parking</li><li>Gym membership</li><li>Canteen</li><li>Company events and mentoring programme</li></ul>

Content Marketing Executive (Content Creator)

Performance Marketing/ Paid Media Executive Location: Birmingham (office-based) Employment Type: Full-time, in-house Reports to: Head of Marketing Salary: £35,000 - £40,000 (DOE)The OpportunityWe're supporting a high-growth UK eCommerce business that has scaled rapidly over a short period of time and continues to outperform the market through data-led decision-making and performance-focused marketing.The business has achieved consistent year-on-year revenue growth and is investing heavily in its in-house marketing capability. This is an opportunity to join a commercially driven team at a key stage of its growth journey, with genuine scope to make an impact and progress quickly.Role OverviewYou'll support the execution and optimisation of paid media activity across multiple performance channels, including Google Ads, Meta, TikTok, LinkedIn, and others where relevant.This is a hands-on role for a data-driven performance marketer who enjoys improving ROAS, reducing CPA, and driving scalable, profitable growth through paid acquisition.Working closely with the Head of Marketing and wider digital teams, you'll help ensure campaigns deliver measurable commercial results.Key Responsibilities<ul><li>Support the development and execution of paid media strategy across Google Ads, Meta, TikTok, LinkedIn, and additional channels</li><li>Assist in building and managing PPC, paid social, remarketing, display, and video campaigns</li><li>Optimise campaigns to improve ROAS, CPA efficiency, and conversion performance</li><li>Build and manage structured testing frameworks (A/B testing, creative testing, bidding strategies)</li><li>Collaborate with creative and content teams to brief performance-led assets</li><li>Monitor daily performance and make proactive, data-led optimisation decisions</li><li>Support the use of automation tools, scripts, and AI-driven optimisation methods</li><li>Identify opportunities for new channels, audience expansion, and growth experimentation</li></ul>Required Experience &amp; Skills<ul><li>Minimum 3 years' experience in paid media or performance marketing</li><li>In-house performance marketing background preferred</li><li>Proven experience across Google Ads, Meta Ads, TikTok, and Pinterest</li><li>Strong understanding of PPC, paid social, remarketing, display, and video advertising</li><li>Track record of optimising for ROAS, CPA, and profitable growth</li><li>Confident using GA4, Google Analytics, Tag Manager, and performance data</li><li>Strong reporting, analytical, and decision-making skills</li><li>Excellent communication and organisational skills</li><li>High attention to detail and strong time management</li></ul>Desirable Experience<ul><li>Experience managing multi-market or international campaigns</li><li>Exposure to Microsoft Ads, TikTok Ads, or X (Twitter) Ads</li><li>Familiarity with Shopify, Klaviyo, or similar eCommerce/CRM platforms</li><li>Understanding of attribution modelling and first-party data strategies</li><li>Experience managing product feeds via Google Merchant Centre or similar tools</li></ul>What's on Offer<ul><li>Competitive salary based on experience</li><li>Autonomy to test, learn, and optimise</li><li>Opportunity to join a fast-scaling business</li><li>Clear progression as the marketing team continues to grow</li></ul>Benefits<ul><li>Company pension</li><li>Employee discount</li><li>Casual dress code</li><li>On-site parking</li><li>Gym membership</li><li>Canteen</li><li>Company events and mentoring programme</li></ul>There is potential flexibility for a hybird set up for the right candidate for this role, contact me for more details.rosalie.byrne@nextech-group.co.uk

Performance Marketing/ Paid Media Executive

Marketing ExecutiveMarlow (Hybrid - 3 days in office)Salary £28K-30K (DOE)*NO SPONSORSHIP PROVIDED, MUST HAVE VALID RIGHT TO WORK IN THE UK* My client, a rapidly growing technology company, is looking for a Junior Marketing Executive to support end-to-end marketing activity in a fast-paced startup environment.The business is scaling quickly and operates a tech platform that connects professionals with trusted suppliers through on-demand and scheduled delivery.The RoleYou'll support campaign planning, content creation and community engagement across social, email, CRM and in-app channels, helping drive acquisition, engagement and retention.Key Responsibilities<ul><li>Manage content calendars and schedule campaigns across social, email and CRM</li><li>Create engaging copy and visual assets (Canva; Adobe a bonus)</li><li>Support marketing operations, POS materials and campaign delivery</li><li>Manage social inboxes and community engagement</li><li>Track performance and support reporting and insights</li><li>Assist with events, partnerships and brand activations</li></ul>About You<ul><li>1-2 years' experience in a marketing or content role</li><li>Strong copywriting and organisation skills</li><li>Confident creating digital content for social and email</li><li>Comfortable working at pace in a growing tech business</li></ul>This is a hands-on role with real ownership, offering a clear route to a permanent position as the company continues to scale.

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