Account Manager - Managed Service Provider (MSP)📍 Newcastle | Hybrid Working | £35,000-£45,000 DOE + £25k-£30k OTE (uncapped, Year 1) and rising annuallyAbout the RoleWe're an established Newcastle-based MSP looking for an experienced Account Manager to grow and manage a portfolio of existing client accounts. This is a relationship-first, revenue-driving role, not cold-calling new business, but expanding and protecting what we've already won.What You'll Do<ul><li>Own a book of existing MSP client accounts, acting as their primary commercial point of contact</li><li>Identify upsell and cross-sell opportunities across our managed services, cloud, security, and infrastructure offerings</li><li>Build long-term, trusted relationships with client stakeholders (IT Managers, Ops Directors, business owners)</li><li>Conduct regular account reviews, renewals, and contract negotiations</li><li>Work closely with technical and delivery teams to ensure client satisfaction and retention</li><li>Hit and exceed revenue growth targets across your portfolio</li></ul>What We're Looking For<ul><li>Proven account management experience within an MSP, IT reseller, or technology services environment</li><li>Strong commercial acumen, comfortable owning revenue targets and having pricing/contract conversations</li><li>Excellent relationship-building and communication skills</li><li>Understanding of core MSP services (managed IT, cloud, cybersecurity, connectivity)</li><li>Self-motivated, organised, and able to manage a varied portfolio independently</li></ul>What's On Offer<ul><li>Base salary £35,000-£45,000 (dependent on experience)</li><li>£25,000-£30,000 OTE in Year 1, with commission structure increasing year on year</li><li>Uncapped commission</li><li>Hybrid working</li><li>A genuine career path within a growing MSP</li></ul>Ready to take ownership of a strong client portfolio and be rewarded for growing it? Apply now.

IT Account Manager - Newcastle

Role : SEO Executive Location: Birmingham (Hybrid) Salary: £27,000-£32,000 per annum (depending on experience)We're looking for an ambitious SEO Executive to join our growing digital marketing agency in Birmingham. This is a hybrid role offering the opportunity to work with a diverse portfolio of clients while developing your technical and strategic SEO skills.The RoleAs an SEO Executive, you'll support the planning, execution, and optimisation of SEO campaigns across a range of client accounts. Working closely with the wider digital marketing team, you'll help deliver measurable growth in organic traffic, rankings, and conversions.Key Responsibilities<ul><li>Manage day-to-day SEO activity across multiple client accounts.</li><li>Carry out keyword research, technical SEO audits, and competitor analysis.</li><li>Implement on-page SEO recommendations and content optimisation.</li><li>Monitor website performance using Google Analytics, Google Search Console, and SEO tools such as Ahrefs, SEMrush, or Screaming Frog.</li><li>Produce regular performance reports and communicate results to clients.</li><li>Work collaboratively with content, PPC, web development, and design teams.</li><li>Keep up to date with industry trends and search engine algorithm updates.</li></ul>About You<ul><li>2-4 years' experience in an SEO role.</li><li>Agency experience is highly desirable.</li><li>Account management or client-facing experience is preferred.</li><li>Strong understanding of technical and on-page SEO best practices.</li><li>Experience using industry-standard SEO and analytics tools.</li><li>Excellent communication and organisational skills.</li><li>Able to manage multiple projects and priorities effectively.</li></ul>What We Offer<ul><li>Competitive salary of £27,000-£32,000 depending on experience.</li><li>Hybrid working with a Birmingham office.</li><li>Ongoing training and career progression.</li><li>Supportive and collaborative agency environment.</li><li>Company pension.</li><li>Regular team socials and wellbeing initiatives.</li><li>25 days holiday plus bank holidays.</li><li>Opportunity to work with a varied and exciting client portfolio.</li></ul> If interested please apply with an up-to-date CV to be considered. Hiring NOW!!

SEO Executive

IT Support EngineerLocation: Clacton-on-Sea Salary: Up to £30,000 Type: Full-Time | PermanentA growing IT services provider based in Clacton-on-Sea is looking to hire a friendly and motivated 1st Line IT Support Engineer to join its expanding support team.This is an excellent opportunity for someone early in their IT career who is looking to build hands-on experience within a busy MSP environment, working with a wide range of technologies and clients.Key Responsibilities<ul><li>Providing 1st line technical support via phone, email, and remote support tools</li><li>Logging and managing support tickets</li><li>Troubleshooting basic hardware, software, printer, and connectivity issues</li><li>Supporting Microsoft 365 users including password resets and mailbox support</li><li>Setting up laptops, desktops, and user accounts</li><li>Escalating more complex issues to senior engineers when required</li><li>Delivering excellent customer service to end users</li></ul>Skills &amp; Experience<ul><li>Previous IT support experience or IT qualification preferred</li><li>Basic understanding of Windows operating systems and Microsoft 365</li><li>Good communication and customer service skills</li><li>Eagerness to learn and develop technically</li><li>Ability to work well within a team environment</li><li>Full UK driving licence beneficial but not essential</li></ul>What's On Offer<ul><li>Salary up to £30,000</li><li>Ongoing training and development</li><li>Clear progression opportunities into 2nd line support</li><li>Friendly and supportive team environment</li><li>Exposure to a variety of technologies and clients</li><li>Pension and holiday package</li></ul>Ideal for someone looking to grow their IT career within a supportive and fast-growing business.

IT Support Engineer 

Role: 2nd Line Service Desk Engineer Location: Sevenoaks, Kent (Office Based) Salary: £35,000 per annum Benefits: Private healthcareOur client is a well-established Managed IT Service Provider based in Kent, supporting a loyal client base across South-East London and the South-East. As they continue to grow, they're looking for a 2nd Line Service Desk Engineer to join their support team, working closely with 1st Line and reporting into the Technical Services Manager. This is a great opportunity for someone who enjoys variety - from day-to-day troubleshooting and customer support through to hands-on project work such as infrastructure refreshes, migrations, and virtualisation.The Role* Provide 2nd line technical support for customers' hardware and software, resolving issues escalated from 1st Line * Answer customer calls and log support tickets when other resources are stretched * Respond to alerts from monitoring systems to deliver proactive maintenance and support * Support and mentor 1st Line Engineers with ticket escalations and queries * Create and maintain detailed documentation of client environments and processes * Provide on-site support and install/maintain equipment at client sites when required * Work on projects such as infrastructure refreshes, disaster recovery, migrations, and virtualisation, both remotely and on-siteWhat We're Looking For* A minimum of 18 months' experience within an MSP environment * Excellent understanding of Windows Desktop &amp; Server environments * Proven knowledge of Microsoft 365 &amp; Entra ID * Previous exposure to Intune managed devices * Proven understanding of networking concepts (DNS, DHCP) and hardware (routers, switches, firewalls, APs) * Good understanding of mobile device troubleshooting (iPhone &amp; Android) * Familiarity with RMM, NGAV, MDR &amp; email security platforms * Excellent phone manner and customer service skills, with the ability to explain technical issues clearly * Excellent written &amp; spoken English * A full, clean UK driving licence and ability to travel to client sites as required No formal IT qualifications required, quality of experience is what countsWhat's On Offer * £30,000 - £35,000 per annum * 25 days annual leave * Private healthcare including optical and dental * Mon-Fri, 9:00-17:30, office basedGenuine career progression as the business continues to expand across the South-East Interested? Apply now to find out more, full details of the client and role will be shared at the next stage.

2nd Line Engineer

IT Helpdesk Team Lead / Manager - West YorkshireReady to lead from the front?We're a fast-moving IT support and solutions company, and we're looking for a sharp, motivated Helpdesk Team Lead / Manager to take ownership of our support function and drive it forward across West Yorkshire.If you're someone who loves solving problems and loves helping people grow, this one's for you.What you'll be doing<ul><li>Leading and motivating a team of helpdesk engineers to deliver outstanding first-class support</li><li>Being the go-to escalation point for complex technical issues</li><li>Setting the standard for response times, ticket quality, and customer satisfaction</li><li>Coaching and developing your team through regular 1-to-1s and performance reviews</li><li>Keeping a close eye on SLAs and KPIs - and knowing what to do when things need to shift</li><li>Working closely with senior management to improve processes and tools</li><li>Acting as a bridge between the helpdesk team and the wider business</li></ul>What we're looking for<ul><li>Proven experience in an IT helpdesk or technical support environment</li><li>Previous team lead or supervisory experience (or ready to make that step up)</li><li>A solid understanding of IT infrastructure, networking, and common support tooling</li><li>Someone who stays calm under pressure and leads by example</li><li>Strong communication skills - with both your team and end users</li><li>A genuine passion for great customer service and continuous improvement</li></ul>Nice to have<ul><li>Experience with ITIL frameworks or service desk platforms (e.g. ConnectWise, Autotask, Freshdesk)</li><li>Relevant certifications (CompTIA, Microsoft, ITIL Foundation, etc.)</li></ul>What's in it for you<ul><li>A key leadership role with real influence over how the team operates</li><li>A supportive, collaborative environment where your ideas are heard</li><li>Opportunities to grow as the business grows</li><li>Competitive salary (dependent on experience)</li></ul>Sound like you?We'd love to hear from you. Hit apply, send us your CV, and let's have a conversation.

Helpdesk Team Lead / Manager - West Yorkshire

IT Field Engineer Location: Abingdon, Oxfordshire (with travel to client sites)Salary: £30,000 - £45,000 DOE Job Type: Full-time, Permanent About Our Client We are recruiting on behalf of our client, a market-leading Managed Service Provider (MSP) based in Abingdon, Oxfordshire, delivering exceptional IT support and project services to a diverse portfolio of customers. As they continue to grow, our client is looking for an IT Field Engineer to join their team, providing hands-on technical support and helping deliver network and infrastructure projects across their customer base. The Role As an IT Field Engineer, you'll split your time between on-site customer visits and remote support, with a strong focus on network installations and infrastructure projects. This is a hands-on, varied role suited to someone who enjoys being out on the road, working directly with customers, and getting stuck into technical projects as well as day-to-day support. Key Responsibilities * Provide on-site and remote technical support to a portfolio of our client's customers * Travel to customer sites to install, configure, and maintain network equipment including routers, switches, and firewalls (primarily Cisco and Fortinet) * Support the delivery of network infrastructure projects, focusing on on-site installation, configuration, and handover * Install, configure, and maintain physical and virtual servers * Provide support across Microsoft 365 and Azure environments * Deploy and manage Hyper-V virtual environments * Diagnose and resolve hardware, software, and network issues in a timely and professional manner * Maintain accurate documentation of customer environments, installations, and support tickets * Liaise directly with customers to ensure a high standard of service and communication * Work closely with the wider service desk and project teams to ensure smooth project delivery and support handovers What Our Client Is Looking For * Some experience in an IT support or field engineer role; MSP experience is highly desirable but not essential * A working knowledge of networking technologies, ideally with some exposure to Cisco and/or Fortinet routers, switches, and firewalls * Familiarity with Windows Server, Microsoft 365, Azure, and Hyper-V * Good troubleshooting skills across networks, servers, and end-user devices, with a willingness to learn and develop further * Excellent communication skills, with the confidence to represent the company professionally on customer sites * A proactive, "can-do" attitude and willingness to travel to various customer locations * Well organised, with strong time management skills to balance support tickets and project work * Full UK driving licence required Benefits * Salary £30,000 - £45,000, dependent on experience * Company car or pool car provided for travel requirements * Profit share scheme eligibility * Company pension scheme * Private healthcare * Flexible working schedule * Regular company events * Ongoing training and support toward relevant certifications * Friendly, supportive team environment If you're a hands-on IT professional looking to join a growing, market-leading MSP with genuine project variety, apply now to find out more.

IT Field Engineer 

SEO Manager - Manchester - £32,000-£38,000A growing digital agency based in Manchester is looking for an experienced SEO Manager to join their team. They work with an exciting mix of clients across a range of sectors and are known for delivering results-driven digital strategies.If you're passionate about search, love getting into the detail and want to work somewhere that genuinely values your expertise, this could be a brilliant next step.What you'll be doing:<ul><li>Developing and executing SEO strategies across a portfolio of client accounts</li><li>Conducting technical SEO audits and implementing recommendations</li><li>Keyword research, on-page optimisation and content strategy</li><li>Building and managing link acquisition campaigns</li><li>Monitoring performance using tools such as Google Search Console, SEMrush or Ahrefs</li><li>Reporting on results and presenting insights to clients and internal stakeholders</li></ul>What we're looking for:<ul><li>2-4 years' experience in an SEO focused role</li><li>Strong technical SEO knowledge</li><li>Proficient with SEO tools such as SEMrush, Ahrefs or Screaming Frog</li><li>Good understanding of Google Search Console and GA4</li><li>Agency background preferred but in-house considered</li><li>Strong communicator with the ability to explain SEO clearly to clients</li><li>Salary: £32,000-£38,000 DOE</li></ul>Location: Manchester - hybrid working availableInterested or know someone who'd be a great fit? Drop me a message or send your CV to rosalie.byrne@nextech-group.co.uk - happy to have a confidential chat!

SEO Account Manager

Digital Marketing ExecutiveHalifax - West Yorkshire (Hybrid) £28,000-£32,000A fast-growing digital business based in Halifax is looking for a talented Digital Marketing Executive to join their team. They've seen impressive growth over the last couple of years and are now looking for someone to help drive their next phase of expansion across digital channels.This is a brilliant opportunity for someone who wants real ownership of their work, exposure to a varied digital mix and the chance to make a genuine impact in a business that's going places.What you'll be doing:<ul><li>Planning and managing paid social and paid search campaigns across Meta, Google Ads and other platforms</li><li>Supporting SEO activity including on-page optimisation and content improvements</li><li>Assisting with website management and updates</li><li>Monitoring campaign performance and reporting on key metrics</li><li>Identifying opportunities to improve results across all digital channels</li><li>Working closely with the wider team to support digital strategy and growth</li></ul>What we're looking for:<ul><li>2+ years' experience in a digital marketing role</li><li>Hands-on experience with paid social and/or paid search</li><li>Good understanding of SEO principles</li><li>Analytical mindset with strong attention to detail</li><li>Self-starter who can manage their own workload</li><li>Agency or in-house background both considered</li></ul>Salary: £28,000-£32,000 DOELocation: Halifax, West Yorkshire - hybrid working availableInterested or know someone who'd be a great fit? Drop me a message or send your CV to rosalie.byrne@nextech-group.co.uk - happy to have a confidential chat!

Digital Marketing Executive 

<h1>Paid Media Specialist</h1>Manchester | Hybrid | £30,000 - £35,000 + BenefitsAn exciting opportunity has arisen for an experienced Senior Paid Media Specialist to join a growing digital marketing agency based in Derbyshire.We're looking for a results-driven Paid Media professional with strong experience across Google Ads and Meta Ads, alongside exposure to wider Paid Social platforms. This is a fantastic opportunity to take ownership of campaigns for a diverse portfolio of clients while working within a collaborative and ambitious digital team.<h2>The Role</h2>You'll be responsible for planning, launching, managing and optimising multi-channel paid media campaigns, ensuring clients achieve the best possible return on investment.Key responsibilities include:<ul><li>Planning and managing Paid Media campaigns across Google Ads and Meta (Facebook &amp; Instagram)</li><li>Building, optimising and scaling campaigns across Search, Display, Shopping and Performance Max</li><li>Managing Paid Social campaigns and ideally working across platforms such as TikTok, LinkedIn, Reddit, Snapchat, Pinterest and Spotify</li><li>Monitoring campaign performance and making data-driven optimisation decisions</li><li>Managing budgets, bidding strategies and audience targeting</li><li>Producing insightful campaign reports and presenting recommendations to clients</li><li>Supporting the onboarding of new client accounts</li><li>Keeping up to date with the latest digital marketing trends and platform updates</li></ul><h2>About You</h2>You'll have:<ul><li>At least 3 years' commercial experience within Paid Media, PPC or Performance Marketing</li><li>Strong experience managing Google Ads and Meta Ads</li><li>Experience across additional Paid Social platforms such as TikTok Ads, LinkedIn Ads, Reddit Ads, Snapchat Ads, Pinterest Ads or Spotify Ads would be highly advantageous</li><li>Knowledge of Google Analytics 4 (GA4), Google Tag Manager (GTM) and conversion tracking</li><li>Excellent analytical skills and a passion for performance marketing</li><li>Strong organisational skills with the ability to manage multiple campaigns simultaneously</li><li>Google Ads and Meta certifications are desirable but not essential</li><li>Agency experience is beneficial but we're also keen to hear from strong in-house candidates</li></ul><h2>What's on Offer</h2><ul><li>Salary of £30,000 - £35,000</li><li>Hybrid working</li><li>Ongoing training and career development</li><li>Genuine progression opportunities</li><li>Supportive and collaborative team environment</li><li>Excellent benefits package</li></ul>Keywords: Paid Media, PPC, Paid Social, Performance Marketing, Google Ads, Meta Ads, Facebook Ads, Instagram Ads, TikTok Ads, LinkedIn Ads, Reddit Ads, Snapchat Ads, Pinterest Ads, Spotify Ads, GA4, Google Analytics, GTM, Search, Shopping, Display, Performance Max, Digital Marketing.

Paid Media Specialist

<h1>Paid Media Specialist</h1>Manchester | Hybrid | £30,000 - £35,000 + BenefitsAn exciting opportunity has arisen for an experienced Senior Paid Media Specialist to join a growing digital marketing agency based in Derbyshire.We're looking for a results-driven Paid Media professional with strong experience across Google Ads and Meta Ads, alongside exposure to wider Paid Social platforms. This is a fantastic opportunity to take ownership of campaigns for a diverse portfolio of clients while working within a collaborative and ambitious digital team.<h2>The Role</h2>You'll be responsible for planning, launching, managing and optimising multi-channel paid media campaigns, ensuring clients achieve the best possible return on investment.Key responsibilities include:<ul ><li>Planning and managing Paid Media campaigns across Google Ads and Meta (Facebook &amp; Instagram)</li><li>Building, optimising and scaling campaigns across Search, Display, Shopping and Performance Max</li><li>Managing Paid Social campaigns and ideally working across platforms such as TikTok, LinkedIn, Reddit, Snapchat, Pinterest and Spotify</li><li>Monitoring campaign performance and making data-driven optimisation decisions</li><li>Managing budgets, bidding strategies and audience targeting</li><li>Producing insightful campaign reports and presenting recommendations to clients</li><li>Supporting the onboarding of new client accounts</li><li>Keeping up to date with the latest digital marketing trends and platform updates</li></ul><h2>About You</h2>You'll have:<ul ><li>At least 3 years' commercial experience within Paid Media, PPC or Performance Marketing</li><li>Strong experience managing Google Ads and Meta Ads</li><li>Experience across additional Paid Social platforms such as TikTok Ads, LinkedIn Ads, Reddit Ads, Snapchat Ads, Pinterest Ads or Spotify Ads would be highly advantageous</li><li>Knowledge of Google Analytics 4 (GA4), Google Tag Manager (GTM) and conversion tracking</li><li>Excellent analytical skills and a passion for performance marketing</li><li>Strong organisational skills with the ability to manage multiple campaigns simultaneously</li><li>Google Ads and Meta certifications are desirable but not essential</li><li>Agency experience is beneficial but we're also keen to hear from strong in-house candidates</li></ul><h2>What's on Offer</h2><ul ><li>Salary of £30,000 - £35,000</li><li>Hybrid working</li><li>Ongoing training and career development</li><li>Genuine progression opportunities</li><li>Supportive and collaborative team environment</li><li>Excellent benefits package</li></ul>Keywords: Paid Media, PPC, Paid Social, Performance Marketing, Google Ads, Meta Ads, Facebook Ads, Instagram Ads, TikTok Ads, LinkedIn Ads, Reddit Ads, Snapchat Ads, Pinterest Ads, Spotify Ads, GA4, Google Analytics, GTM, Search, Shopping, Display, Performance Max, Digital Marketing.

Web Developer - Nottingham - £35,000-£50,000A well-established and award-winning digital agency based in Nottingham is looking for a Web Developer to join their growing team. They work with an exciting portfolio of clients across a range of sectors and are known for delivering genuinely brilliant digital work.This is a great opportunity for a developer who wants to work on varied, interesting projects in a collaborative, creative environment with real opportunities to grow.What you'll be doing: * Building and maintaining high-quality websites and web applications * Working closely with designers and project managers to deliver great digital experiences * Writing clean, efficient, well-documented code * Contributing ideas and solutions to technical challenges * Keeping up with emerging technologies and best practicesWhat we're looking for: * Mid to senior level web development experience * Proficiency in one or more languages or frameworks - PHP, JavaScript, React, WordPress, Laravel or similar * Strong problem-solving skills and attention to detail * Experience working in an agency or fast-paced digital environment a bonusSalary: £35,000-£50,000 DOE Location: Nottingham - hybrid working availableInterested? Drop me a message or send your CV to rosalie.byrne@nextech-group.co.uk

Web Developer

Mid-Level Software DeveloperLocation: Clacton, Essex (Hybrid) Salary: £35k+One of our top clients, an established software house is looking to expand its development team with the addition of a Mid-Level Software Developer.This is an excellent opportunity to join a collaborative business where you'll work on a variety of client and product-focused projects, using modern Microsoft technologies while contributing across the full software development lifecycle.You'll be working alongside experienced developers in an agile environment, helping to design, develop and maintain high-quality software solutions.The Role:As a Mid-Level Software Developer, you'll be responsible for developing new functionality, maintaining existing applications, and contributing to technical discussions as part of a close-knit engineering team.Key responsibilities include:· Designing, developing and maintaining software applications.· Building scalable solutions using Microsoft technologies.· Writing clean, maintainable and well-documented code.· Developing and consuming APIs.· Working with SQL databases.· Collaborating with developers, QA and stakeholders.· Participating in code reviews and technical planning.· Troubleshooting and resolving software issues.· Contributing to continuous improvement and development best practices.Essential Skills:· Commercial experience developing with C#.· Strong knowledge of .NET 6-10 and .NET Framework 4.8.· SQL.· Experience with VB.NET.· HTML, CSS and JavaScript.· Experience with at least one modern JavaScript framework such as Vue.js, React, Angular or Lit.Desirable Skills:· .NET WebForms or WinForms.· TypeScript.· Umbraco CMS.· WCF.· Azure DevOps.What's on Offer:· Hybrid working (2 days per week)· Competitive salary depending on experience.· Supportive and collaborative engineering team.· Modern Microsoft technology stack.· Career development opportunities.· Varied and interesting software projects.· Excellent company benefits.If you're looking for a role where you'll have genuine ownership, exposure to a broad technology stack, and the opportunity to continue developing your skills within a growing software house, we'd love to hear from you.

Mid-Level Software Engineer

Role: Business Development Manager - Digital Transformation Location: Horsham Type: Full-time Salary: £45,000 - £55,000 plus double OTEThe OpportunityAn established technology solutions provider is looking for a driven Digital Transformation Sales Consultant to help organisations modernise their operations through innovative technology solutions. This is a consultative sales role focused on identifying business challenges, building trusted relationships, and delivering solutions that create measurable operational and commercial improvements.Key Responsibilities* Generate new business opportunities across SME, mid-market and enterprise organisations. * Manage the full sales cycle from prospecting through to close. * Conduct discovery meetings to understand client objectives, challenges and digital maturity. * Present tailored solutions across areas including automation, cloud services, AI, analytics and business applications. * Build long-term relationships with senior stakeholders and decision-makers. * Work closely with technical and delivery teams to develop solution proposals. * Maintain an active pipeline and consistently achieve sales targets.RequirementsEssential * Proven success in B2B technology, SaaS, consultancy or digital transformation sales. * Strong commercial awareness and understanding of business processes. * Excellent communication, presentation and negotiation skills. * Ability to engage confidently with senior leadership teams. * Consultative sales approach with strong problem-solving skills. * Self-motivated and capable of working independently.Desirable* Experience selling automation, cloud, AI, ERP, CRM or data solutions. * Understanding of professional services environments. * Experience supporting organisations through digital change initiatives.What's on Offer* Competitive basic salary with uncapped commission. * Opportunity to work with innovative technologies and solutions. * Clear career progression and professional development opportunities. * Collaborative and supportive working environment. * The chance to make a tangible impact on clients' transformation journeys.Success in the Role* Consistently achieving or exceeding revenue targets. * Growing both new and existing customer relationships. * Delivering high levels of customer satisfaction. * Becoming a trusted advisor to clients rather than simply a supplier.

Business Development Manager 

Role: Business Development Executive Location: Central London Salary: £30,000 - £35,000 Basic + Uncapped Commission Progression: Career Development Programme Setup: Onsite 5 days a weekAbout The CompanyWe are a fast-growing technology solutions provider helping organisations improve the way they manage technology, communications, security, business processes and workplace services.Our business is built around investing in people, technology and professional development. We believe ambitious individuals should be given the tools, training and support required to build successful long-term careers.The Opportunity* This is not a traditional telesales role. * We are looking for ambitious individuals who want to develop a career in professional B2B sales within the technology sector. * This position has been designed as a development pathway into a future field-based sales role. * You will work alongside experienced sales professionals, learning how opportunities are identified, qualified, developed and converted into long-term customer relationships. * You will gain exposure to the complete sales lifecycle whilst helping generate new opportunities across areas such as: Managed Services  Cyber Security  Communications Solutions  Cloud Services  Business Technology Solutions  Digital TransformationFor the right individual, this role offers a clear route into a customer-facing sales position with strong earning potential and career progression.You will have access to:* AI-powered sales tools * Sales automation platforms * CRM and customer intelligence systems * Prospecting and business development tools * Data enrichment platforms * Marketing technologies * Modern sales enablement softwareKey Responsibilities* Identify and engage prospective customers across multiple sectors * Research target organisations and key decision makers * Generate qualified opportunities for senior sales professionals * Build multi-channel prospecting campaigns using phone, email, social media and video * Use technology platforms to identify and nurture opportunities * Develop relationships with senior decision makers * Understand customer challenges and identify opportunities to add value * Maintain accurate pipeline and prospect information within CRM systems * Collaborate closely with sales and marketing teams * Continuously improve prospecting approaches and contribute new ideas * Develop an understanding of the full sales processCareer DevelopmentThis role is designed to develop future sales professionals. Successful candidates will receive structured coaching, mentoring and exposure to experienced commercial leaders.Typical progression may include:Business Development Executive ↓ Sales Development Specialist ↓ Business Development Manager ↓ Senior Sales Consultant / Account ExecutiveYou will be:* Naturally curious and eager to learn * Commercially aware * Confident communicating with senior professionals * Motivated by personal growth and career progression * Comfortable using technology * Self-motivated and accountable * Resilient and determined * Highly organised * Ambitious and competitive * Capable of working independently and using initiativeDesirable Experience* Graduate calibre or equivalent * Previous experience in sales, recruitment, customer engagement or business development * Experience using professional networking platforms * Interest in technology and business * Experience working towards targets or performance objectivesWhat Success Looks Like* Build confidence engaging with senior decision makers * Generate a consistent pipeline of qualified opportunities * Become proficient with modern sales and business development tools * Develop a strong understanding of the solutions and markets you support * Demonstrate readiness for increased customer-facing responsibilities

Business Development Executive

2nd Line Support Engineer Location: Northampton Job Type: Full-time, Permanent The RoleOur client is a well-established Managed Service Provider looking to expand their technical support team with an experienced 2nd Line Support Technician. You'll provide 2nd line technical support across IT systems, telephony, networking, and connectivity, ensuring users receive efficient and effective support. You'll also work closely with 1st and 3rd line teams to resolve more complex issues and help improve overall service delivery.Key Responsibilities<ul><li>Manage and resolve day-to-day 2nd line support tickets.</li><li>Troubleshoot hardware, software, network, and Microsoft-related issues.</li><li>Support and maintain desktops, laptops, peripherals, and user accounts.</li><li>Investigate and resolve escalated technical incidents.</li><li>Support network infrastructure, including routers, switches, Wi-Fi, and connectivity.</li><li>Assist with VoIP telephony and Microsoft Teams meeting room technologies.</li><li>Mentor and support the 1st line team where required.</li><li>Identify recurring issues and recommend service improvements.</li><li>Keep technical knowledge up to date and complete relevant certifications.</li><li>Provide occasional onsite customer support and participate in an out-of-hours support rota.</li><li>Work on a rotating shift pattern:</li><li>8:00am - 4:30pm</li><li>9:30am - 6:00pm</li></ul>About YouWe're looking for someone who is passionate about IT, enjoys problem-solving, and delivers excellent customer service.You'll have:<ul><li>Previous experience in a 2nd Line Support or similar IT support role.</li><li>Strong knowledge of Microsoft Windows operating systems.</li><li>Experience with Active Directory and Group Policy.</li><li>Experience troubleshooting hardware, software, cloud, and networking issues.</li><li>Familiarity with Microsoft 365, Azure, Entra ID, and Intune.</li><li>Experience supporting VoIP systems and audio-visual technology is desirable.</li><li>Excellent communication and customer service skills.</li><li>Strong organisational skills with the ability to manage multiple priorities.</li></ul>Qualifications<ul><li>GCSE Maths and English (Grade 5/C or above), or equivalent.</li><li>Relevant IT certifications such as CompTIA A+, Microsoft MS-900, AZ-900, or similar are desirable.</li></ul>What's on Offer?<ul><li>Competitive salary.</li><li>Hybrid working (subject to performance).</li><li>22 days holiday plus your birthday off, increasing to 25 days after your first year.</li><li>Pension scheme.</li><li>Healthcare cash plan.</li><li>Life assurance (3x annual salary).</li><li>Employee discounts on shopping, entertainment, and leisure.</li><li>Ongoing training and funded industry-recognised certifications.</li><li>Dedicated time for personal development and career progression.</li></ul>Working EnvironmentOur client offers a collaborative, fast-paced environment where innovation, teamwork, and continuous improvement are encouraged. They value individuals who take ownership, enjoy solving problems, and are committed to delivering an excellent customer experience.If you're looking to join a business that invests in its people and offers genuine opportunities to develop your IT career, we'd love to hear from you.

2nd Line Support Engineer

Role: IT Support Engineer Location: Manchester / Oldham Salary: £32,000 (DOE) Industry: ManufacturingWe're recruiting on behalf of a well-established manufacturing/distribution business for an IT Support Engineer to join their small but busy IT team. You'll be the go-to person for day-to-day IT issues across a mixed office, factory and warehouse environment, real hands-on variety rather than sitting behind a helpdesk queue all day.What you'll be doing* Providing 1st/2nd line support to office, factory, warehouse and remote users * Installing, configuring and troubleshooting desktop PCs, printers, scanners, IP phones and mobile devices * Getting involved in IT projects across the business * Owning helpdesk requests end-to-end and keeping resolution times tightWhat you'll need (2+ years' experience)* Windows 11 * Microsoft Intune, Azure and O365 * Windows Server 2019+ * Active Directory, Group Policy, DHCP, DNS * Switches, VLANs, Wi-Fi and VPNs * iOS and Android device management * VoIP telephony * ManageEngine ServiceDesk Plus or similarNice to have (not essential)* HCL Notes/Domino * Endpoint security deployment * VMware / Hyper-V * macOS * LinuxThe details: This is a permanent role, mainly site-based across two locations in Greater Manchester (Whitefield and Royton), so you'll need a full driving licence and your own car. Salary is set at £32k but there's flexibility for the right person with stronger experience.If this sounds like your kind of role, get in touch and we can talk you through it.

IT Support Engineer

Senior Data Engineer Valid UK Right to Work Required Location: Buckinghamshire (Hybrid - 2-3 days office-based) Salary: £65k+ BenefitsThe OpportunityWe're partnering with a growing organisation in Buckinghamshire looking to appoint an experienced Senior Data Engineer to help modernise and scale their cloud-based data platform.You'll play a key role in designing, developing and maintaining robust data solutions, improving data quality and enabling business-wide reporting and analytics. Working closely with Data Analysts, BI Developers and wider stakeholders, you'll help deliver reliable, scalable data solutions that support key business decisions.This is an excellent opportunity to join a forward-thinking organisation investing heavily in its Microsoft data ecosystem and cloud technologies.Responsibilities:<ul><li>Design, build and maintain scalable ETL/ELT data pipelines</li><li>Develop and optimise cloud-based data solutions</li><li>Build and maintain Azure Data Factory pipelines</li><li>Work with Azure SQL, Synapse Analytics and Microsoft Fabric</li><li>Improve data quality, governance and documentation processes</li><li>Optimise SQL queries and database performance</li><li>Develop data models to support analytics and reporting requirements</li><li>Collaborate with BI Developers, Data Analysts and business stakeholders</li><li>Support data platform migrations from legacy environments into Azure</li><li>Contribute to best practices around data engineering, automation and deployment</li></ul> Required Skills &amp; Experience:<ul><li>Strong commercial experience as a Data Engineer</li><li>Advanced SQL development skills</li><li>Commercial Python experience</li><li>Hands-on experience with Azure Data Factory (ADF)</li><li>Experience working with Microsoft Azure data services</li><li>Strong understanding of ETL/ELT processes</li><li>Experience designing and maintaining data pipelines</li><li>Knowledge of data warehousing concepts and data modelling</li><li>Experience using Git/version control</li><li>Strong communication skills with both technical and non-technical stakeholders</li></ul> Desirable Skills:<ul><li>Microsoft Fabric</li><li>Azure Synapse Analytics</li><li>Databricks</li><li>Apache Spark / PySpark</li><li>dbt</li><li>Apache Airflow</li><li>Power BI</li><li>Azure DevOps</li><li>CI/CD pipelines</li><li>Terraform</li></ul> What's On Offer:<ul><li>£65k+ salary package</li><li>Hybrid working model</li><li>Company bonus scheme</li><li>Private healthcare</li><li>Enhanced pension contribution</li><li>Professional development budget</li><li>Microsoft certification opportunities</li><li>Clear progression opportunities into Lead Data Engineer / Data Engineering Manager positions</li></ul>

Senior Data Engineer 

3D Graphic DesignerLocation: Kettering (Office-based) Salary: £28,000We're recruiting on behalf of a well-established, design-led business based in Kettering. With a reputation for delivering innovative projects and high-quality visual solutions, they're looking to welcome a creative 3D Graphic Designer to their growing team.This is an excellent opportunity to join a collaborative environment where you'll work on a variety of exciting projects, producing high-quality 3D visuals and concept designs from initial brief through to final presentation.The RoleAs a 3D Graphic Designer, you'll be responsible for producing engaging visual concepts and realistic 3D renders, working closely with the wider design team to bring creative ideas to life.Key Responsibilities<ul><li>Produce high-quality 3D models, renders and visualisations.</li><li>Create concept artwork and presentation visuals.</li><li>Develop layouts and graphics using Adobe Creative Suite.</li><li>Work collaboratively with the wider design team on multiple projects.</li><li>Amend and refine designs based on client and internal feedback.</li><li>Ensure all artwork is delivered to a high standard and within project deadlines.</li></ul>About YouWe're looking for someone who has:<ul><li>Strong working knowledge of AutoCAD.</li><li>Experience using Autodesk 3ds Max.</li><li>Proficiency in Adobe Photoshop.</li><li>Excellent attention to detail and creative flair.</li><li>The ability to manage multiple projects and deadlines.</li><li>Strong communication and teamwork skills.</li></ul>What's on Offer<ul><li>Salary of circa £28,000.</li><li>Join a stable and well-established business.</li><li>Varied and creative project work.</li><li>Supportive, collaborative team environment.</li><li>Long-term career opportunity with ongoing development.</li></ul>If you're a creative 3D Designer looking for your next challenge, we'd love to hear from you.

3D graphic designer

Paid Media Executive - Warwickshire - £28,000-£32,000An exciting opportunity has come up with a well-established digital marketing agency in Warwickshire. They work with ambitious brands across a range of sectors and have built a strong reputation for delivering results-driven paid media campaigns.They're growing and looking for a Paid Media Executive to join the team someone who genuinely loves the blend of creativity and data that makes paid media tick.What you'll be doing:<ul><li>Managing and optimising PPC campaigns across Google Ads, Meta and LinkedIn</li><li>Supporting campaign builds, ad copy creation and creative testing</li><li>Monitoring performance and reporting on CTR, CPA, ROAS and other key metrics</li><li>Helping with budget management and identifying opportunities to improve performance</li><li>Working closely with a talented, collaborative team</li></ul>What they're looking for:<ul><li>2-3 years' experience in a paid media or PPC role</li><li>Good understanding of Google Ads and paid media principles</li><li>Comfortable working with data and presenting insights</li><li>A creative mindset with a curiosity for testing and improving</li><li>Agency background preferred</li><li>Google Ads certification a bonus</li></ul>Salary: £28,000-£32,000 DOE Location: Warwickshire - 3 days in the office, 2 days from homeSound like you? Drop me a message or send your CV to rosalie.byrne@nextech-group.co.uk - happy to tell you more!

Paid Media Executive

Technical Team LeadLocation: Broxbourne, Essex (site-based, with a UK driving licence required for travel between sites/client visits) Job Type: Full-time, Permanent Sector: IT Solutions &amp; Cyber Security (Managed Service Provider) Reports To: Head of Service Delivery / Operations ManagerAbout the CompanyOur client is a market-leading IT Solutions and Cyber Security provider, delivering managed IT and security services to a growing base of business customers. Following a sustained period of growth, they are expanding their service delivery team and are looking for an experienced Technical Team Lead to help shape and strengthen their Service Desk function. This is a confidential search; the client's identity will be disclosed to shortlisted candidates.About the RoleWe are seeking an experienced Technical Team Lead to oversee the day-to-day operation of the Service Desk while acting as the senior technical escalation point for complex infrastructure, cloud, and Microsoft 365 issues. The role combines hands-on technical expertise with team leadership and project delivery across a varied client base.Key Responsibilities<ul><li>Lead, mentor, and develop Service Desk engineers, ensuring high ticket quality and SLA performance.</li><li>Act as the senior escalation point for complex 2nd and 3rd line technical incidents and drive root-cause resolution.</li><li>Plan and deliver infrastructure and migration projects, including P2V/V2V server migrations, Azure migrations, and Microsoft 365 tenant-to-tenant migrations.</li><li>Manage and support Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, and file services.</li><li>Support Hyper-V and VMware virtualisation platforms.</li><li>Administer and troubleshoot Microsoft 365 technologies including Exchange Online, SharePoint, OneDrive, Teams, Entra ID (Azure AD), and Intune.</li><li>Assist with the design and implementation of Microsoft 365 security and compliance solutions.</li><li>Support Azure and hybrid cloud environments where required.</li><li>Lead customer onboarding and technical transition activities for new managed service clients.</li><li>Maintain technical standards, documentation, knowledge base articles, and best practice procedures.</li><li>Review and approve technical solutions proposed by junior engineers.</li></ul>Skills &amp; Experience<ul><li>Proven experience in an MSP environment supporting Microsoft 365, Azure, Windows Server, Active Directory, and virtualisation technologies.</li><li>Experience delivering infrastructure, migration, and cloud transition projects.</li><li>Strong understanding of backup, disaster recovery, networking, firewalls, and cyber security best practices.</li><li>Excellent troubleshooting and communication skills, with the ability to work directly with clients and internal teams.</li><li>Relevant Microsoft, Azure, VMware, or security certifications are desirable.</li></ul>Full UK driving licence required. What's On Offer<ul><li>A key leadership role within a growing, market-leading IT and cyber security provider.</li><li>Genuine progression opportunities as the business continues to scale.</li><li>Exposure to varied projects across M365, Azure, networking and security.</li><li>Supportive, close-knit team environment with investment in ongoing training and certifications.</li><li>Competitive salary, dependent on experience.</li></ul>

Technical Team Lead 

<h2 class="PDq2pG_selectionAnchorContainer" >Digital Marketing Account Manager</h2>Location: Coventry Area (Hybrid - 3 days in the office) Salary: £28,000 - £32,000 DOEWe're working with a well-established, growing digital agency that's looking to add a Digital Marketing Account Manager to its collaborative team. This is a fantastic opportunity for someone who enjoys building strong client relationships, delivering impactful digital campaigns and working across a variety of exciting projects.You'll take ownership of a portfolio of client accounts, managing campaigns from planning through to delivery, while working closely with designers, developers and fellow marketers to achieve outstanding results.<h3 >The Role</h3>As Digital Marketing Account Manager, you'll be responsible for delivering integrated digital marketing campaigns and acting as the main point of contact for your clients. You'll help shape digital strategies, monitor performance and provide valuable insights to maximise campaign success.<h3 >Key Responsibilities</h3><ul ><li >Manage multiple client accounts and digital marketing projects</li><li >Develop and implement digital marketing strategies</li><li >Plan and manage PPC, SEO and email marketing campaigns</li><li >Analyse campaign performance using Google Analytics</li><li >Produce client reports with actionable recommendations</li><li >Optimise landing pages and improve conversion rates</li><li >Manage A/B testing and ongoing campaign optimisation</li><li >Build and maintain strong client relationships</li><li >Attend client meetings and present campaign performance</li><li >Collaborate with internal design and development teams</li></ul><h3 >About You</h3>You'll ideally have:<ul ><li >2+ years' experience within digital marketing</li><li >Previous agency or client account management experience</li><li >Strong understanding of PPC and SEO</li><li >Experience using Google Analytics</li><li >Excellent communication and presentation skills</li><li >Strong organisational skills with the ability to manage multiple projects</li><li >A proactive, solutions-focused approach</li></ul><h3 >Desirable Skills</h3><ul ><li >Paid Social campaign experience</li><li >Looker Studio (Data Studio)</li><li >Hospitality or eCommerce experience</li><li >Knowledge of UX/UI and landing page optimisation</li><li >Experience using project management software</li></ul><h3 >What's on Offer?</h3><ul ><li >Salary of £28,000 - £32,000 DOE</li><li >Hybrid working (3 days in the office)</li><li >Ongoing training and professional development</li><li >Clear career progression opportunities</li><li >Pension scheme</li><li >Annual leave that increases with length of service</li><li >Enhanced family-friendly policies</li><li >Regular team socials and company events</li><li >Opportunities to attend industry conferences and events</li><li >Client travel opportunities</li><li >On-site parking</li><li >A supportive, collaborative team culture</li></ul>If you're passionate about digital marketing, enjoy working closely with clients and are looking to join a forward-thinking agency where your ideas and expertise will be valued, we'd love to hear from you.

Digital Marketing Account Manager 

Group Systems EngineerReport To: Group IT Technical Team LeaderSalary: Up to £42,500 per annum, dependent on experienceLocation: OnsiteAbout the RoleThis is a great opportunity for a hands-on Systems Engineer to take real ownership of the infrastructure that keeps our group running, and to help shape where it goes next. You'll be at the heart of our IT Technical Team, working across servers, networks and cloud platforms, with genuine input into the design and delivery of the projects that modernise our environment. If you enjoy variety, like solving real problems, and want to grow your career somewhere your work is visible and valued, we'd love to hear from you.Key ResponsibilitiesInfrastructure &amp; Systems<ul><li>Support, maintain and continuously improve all aspects of the group's IT infrastructure, ensuring systems are reliable, secure and performing at their best.</li><li>Take a pivotal role in the development, execution, operation and maintenance of current and new operating systems and server environments.</li><li>Work with enterprise server estates, including blade systems and high-density servers, keeping performance and resilience front of mind.</li><li>Manage and support core services and applications, including Active Directory, Exchange, SQL Server, Hyper-V and Remote Desktop Services.</li></ul>Networking<ul><li>Support and enhance the group's network, working hands-on with routers, switches, wireless and firewalls.</li><li>Get involved in enterprise networking initiatives, including Cisco-based environments, to keep connectivity fast, secure and dependable.</li><li>Play a key part in maintaining and improving the group's unified communications infrastructure.</li></ul>Cloud &amp; Microsoft Azure<ul><li>Help lead one of our most exciting technical projects: migrating the group's infrastructure to a cloud-based environment.</li><li>Build and apply your knowledge of Microsoft Azure and wider cloud computing services, helping the business make the most of a modern, scalable platform.</li><li>Work with Microsoft platforms including Windows Server 2016 and 2019 alongside Azure, ensuring a smooth blend of on-premises and cloud technology.</li></ul>Security &amp; Compliance<ul><li>Ensure compliance with Information Security Policies, including data confidentiality and the operational security of all Information Systems used.</li><li>Produce, review and maintain clear documentation, policies and procedures that keep the team's knowledge sharp and audit-ready.</li></ul>Advisory &amp; Partner Collaboration<ul><li>Work collaboratively with our Managed Service Partner to support and improve the group's infrastructure and network.</li><li>Act in an advisory capacity alongside other members of the IT Team, offering technical solutions to the customer's requirements and confidently setting expectations.</li><li>Take on ad-hoc projects as they arise, bringing energy and adaptability to whatever the business needs next.</li></ul>Project Delivery - End-to-End ExposureThis role isn't just about keeping the lights on - you'll get real, end-to-end exposure to how technical projects come to life, from first conversation through to business-as-usual. That means you'll be involved in:<ul><li>Discovery &amp; Design - working with the IT Technical Team Leader and wider team to scope requirements and design practical, scalable solutions for new systems, software and networks.</li><li>Implementation &amp; Roll-Out - getting hands-on with build, configuration and deployment, and where necessary, project managing the roll-out yourself.</li><li>Migration &amp; Cutover - supporting major initiatives such as the move to a cloud-based infrastructure, managing the transition with minimal disruption to the business.</li><li>Testing &amp; Handover - validating that new systems work as intended and are properly documented before they go live.</li><li>Review &amp; Continuous Improvement - feeding lessons learned back into how the team works, so every project makes the next one smoother.</li></ul>You'll leave this role with genuine project delivery experience across the full lifecycle - not just ticket-based support work - which is exactly the kind of grounding that sets up a strong long-term career in IT.What We're Looking ForWe're after someone technically strong, curious, and comfortable owning problems from start to finish. You'll ideally bring:<ul><li>A minimum of 5 years' experience working within an IT Technical Team.</li><li>Solid experience and knowledge of Microsoft platforms, including Windows Server 2016, Windows Server 2019 and Microsoft Azure.</li><li>Experience with core services and applications such as Active Directory, Exchange, SQL Server, Hyper-V and Remote Desktop Services.</li><li>Good working knowledge of routers, switches, wireless networking and firewalls.</li><li>Familiarity with enterprise server estates, including blade systems and high-density servers.</li><li>Experience with enterprise networking, including Cisco environments.</li><li>A working understanding of cloud computing and cloud services, and enthusiasm for developing this further.</li><li>A good general grasp of major networking components, network operating systems and basic computer hardware.</li><li>Proven, relevant experience gained in a busy, client-focused organisation.</li></ul>What You'll Bring to the Team<ul><li>An adaptable, proactive mindset with excellent attention to detail.</li><li>Strong organisational skills and the ability to plan effectively and consistently meet deadlines.</li><li>Resilience and resourcefulness - someone who stays calm and effective under pressure and tight timescales.</li></ul>

Group Systems IT Engineer - Newcastle

<h1 class="PDq2pG_selectionAnchorContainer" >Digital Marketing Executive</h1>Location: Coventry Area (Hybrid) Salary: £30,000 - £32,000 DOEWe're recruiting on behalf of a growing, well-established business looking to add a talented Digital Marketing Exec/ Paid Search Executive to their marketing team. This is an excellent opportunity for someone with solid Google Ads experience who wants to join a collaborative environment and continue developing their digital marketing career.You'll take ownership of paid search campaigns, driving performance through optimisation, analysis and strategic improvements while working alongside a wider marketing team.<h2 >The Role</h2><ul ><li >Plan, build and optimise Google Ads campaigns.</li><li >Monitor budgets, bids and campaign performance to maximise ROI.</li><li >Conduct keyword research, create compelling ad copy and carry out A/B testing.</li><li >Analyse campaign performance using GA4 and provide actionable insights.</li><li >Produce regular performance reports and recommendations.</li><li >Support wider digital marketing activity where required.</li></ul><h2 >About You</h2><ul ><li >Commercial experience managing Google Ads campaigns is essential.</li><li >Strong understanding of PPC best practices and campaign optimisation.</li><li >Experience using Google Analytics (GA4).</li><li >Analytical mindset with excellent attention to detail.</li><li >Confident managing multiple campaigns and priorities.</li><li >Strong communication and organisational skills.</li></ul><h3 >Desirable</h3><ul ><li >Agency experience.</li><li >Microsoft Ads experience.</li><li >Google Ads certifications.</li><li >Exposure to other areas of marketing.</li></ul><h2 >What's on Offer</h2><ul ><li >£28,000 - £32,000 DOE.</li><li >Hybrid working.</li><li >Ongoing learning and development.</li><li >Friendly, supportive team environment.</li><li >Genuine opportunities for career progression.</li></ul>Keywords: Paid Search Executive, PPC Executive, Digital Marketing Executive, Google Ads, PPC, Paid Media, Search Marketing, Google Analytics, GA4, Microsoft Ads, Digital Marketing, Warwickshire, Coventry Area, Hybrid.

Paid Search Executive / Digital Marketing Executive

Graphic Designer - Nottingham - £25,000-£30,000We're working with a growing creative agency based in Nottingham who are looking for a talented Graphic Designer to join their team.The RoleAs a Graphic Designer, you'll be creating compelling visual content across digital and print, working closely with the wider creative and client teams to bring campaigns and brand identities to life. You'll have a strong eye for detail, a passion for design and the ability to manage multiple projects in a fast-paced agency environment.Key Responsibilities:<ul ><li class="font-claude-response-body whitespace-normal break-words pl-2">Designing high-quality assets across digital and print including social media graphics, marketing collateral, brochures, presentations and brand materials</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Developing creative concepts and translating briefs into compelling visual solutions</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Working within brand guidelines while bringing fresh creative thinking to every project</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Collaborating with copywriters, marketers and wider creative teams</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Managing multiple projects and deadlines simultaneously</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Presenting creative concepts and amending work based on feedback</li></ul>What We're Looking For:<ul ><li class="font-claude-response-body whitespace-normal break-words pl-2">2+ years' experience in a graphic design role</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Strong portfolio demonstrating a range of digital and print work</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Proficient in Adobe Creative Suite - Photoshop, Illustrator and InDesign essential</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Motion graphics or video editing a bonus</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Strong attention to detail and ability to work to tight deadlines</li></ul>Salary: £25,000-£30,000 DOE | Location: NottinghamGet in touch or send your CV to rosalie.byrne@nextech-group.co.uk

Graphic Designer

Social Media Content Creator - Nottingham - £25,000-£30,000Are you a creative, passionate Content Creator who lives and breathes social media? We're partnered with an exciting agency in Nottingham who are on the lookout for a talented content creator ready to make their mark.The RoleAs a Social Media Content Creator, you'll be responsible for producing engaging, on-brand content across a variety of social platforms. You'll work closely with marketing and creative teams to develop content strategies, bring campaigns to life and grow audiences through compelling storytelling.Key Responsibilities:<ul><li>Creating high-quality content across Instagram, TikTok, LinkedIn, Facebook and other relevant platforms</li><li>Developing and executing social media content plans in line with brand guidelines and campaign objectives</li><li>Writing engaging copy tailored to different platforms and audiences</li><li>Shooting and editing short-form video content including reels, stories and TikToks</li><li>Monitoring performance, analysing results and making recommendations for improvement</li><li>Staying ahead of social media trends, platform updates and emerging content formats</li><li>Collaborating with designers, photographers and wider marketing teams to deliver cohesive campaigns</li></ul>What We're Looking For:<ul><li>1-3 years' experience in a content creation or social media role</li><li>Strong portfolio of social media content across multiple platforms</li><li>Excellent copywriting skills with the ability to adapt tone and voice</li><li>Confident shooting and editing video content (Adobe Premiere, CapCut or similar)</li><li>Creative eye with strong attention to detail</li><li>Enthusiastic, proactive and full of ideas</li></ul>What's on Offer:<ul><li>Salary: £25,000-£30,000 depending on experience</li><li>Based in Nottingham</li><li>Opportunities to work across a varied portfolio of brands and clients</li><li>A creative, collaborative working environment</li></ul>If this sounds like you or you'd like to find out more, please get in touch or send your CV &amp; Portfolio to rosalie.byrne@nextech-group.co.uk. We'd love to hear from you!

Social Media Content Creator 

Role: Technology Alignment ManagerLocation: Remote (UK-based)Salary: £46,000 About We are partnered with a fast-growing MSP who have an exciting opportunity for someone to join and make tangible changes to the organisation. We are looking for a Technology Alignment Manager to implement a singular tech standard for a group of MSPs ensuring seamless and highly optimised organisational performance throughout the group. The OpportunityThis is a rare build role. We don't yet have a single technology standard that every client runs on. Around 60% of clients are on non-standard setups that create avoidable support tickets and slow everything down.There's no group-wide technology audit, no shared standard build, and no regular technology roadmap for clients. You'll create them. You'll be building the alignment approach that every future client and acquisition will follow. What You'll DoFirst 3 months - establish<ul><li>Audit client technology setups and record what each one is running</li><li>Work with senior leadership to define our standard build - the tools and settings every client should be on</li><li>Run root cause analysis on ticket volumes to find the setups driving the most work, and choose the right product stack</li><li>Set up clear, shared documentation of client environments</li></ul>3 to 9 months - scale<ul><li>Move clients onto the standard build, starting with those causing the most tickets</li><li>Help model the cost and pricing of chosen products with commercial colleagues</li><li>Build technology roadmaps for key clients and lead technology reviews focused on reducing risk and cost</li><li>Champion automation - updates, new-user setup, monitoring - to give engineers time back</li></ul>Ongoing<ul><li>Keep client environments aligned to the standard as things change</li><li>Align each newly acquired client base to the group standard</li><li>Contribute to sales and marketing materials explaining the standard build and its benefits</li><li>Track and report the tickets and engineer hours saved through alignment</li><li>Spot upgrade and improvement opportunities that genuinely help clients</li></ul> What We're Looking ForEssential<ul><li>Solid hands-on IT background in an IT managed service provider or internal IT team</li><li>Good working knowledge of Microsoft 365, networking and common business IT setups</li><li>Experience standardising or improving IT environments, not just fixing faults</li><li>Able to explain technology choices clearly to non-technical business owners</li><li>Comfortable auditing and documenting IT environments in detail</li><li>Experience with RMM tooling from the Kaseya stack</li><li>Organised and methodical, with an eye for the change that removes future problems</li><li>Willing to travel to client and group sites when needed - this is a remote-first role</li></ul> Strongly desirable<ul><li>Experience building client technology roadmaps or acting as a technical account contact</li><li>Familiarity with IT documentation and technology-alignment tooling</li><li>Exposure to automating routine IT work (updates, provisioning, monitoring)</li><li>Experience with a PSA/ticketing system such as HaloPSA</li><li>Understanding of common security standards for small and medium businesses</li><li>Comfortable contributing to product cost and pricing discussions</li><li>Experience in a business growing through acquisition</li></ul> Why This RoleBuild the standard - You define the technology standard that every client and acquisition moves onto.Technical and strategic - Part hands-on alignment, part roadmap. You shape what good looks like.Measurable impact - Fewer tickets, safer setups, and time given back to engineers, all traceable to you.Room to grow - As the client base grows, the alignment function you build grows with it. Sound like the ideal next role for you? If so, apply now with an up-to-date CV to be considered.

Technology Alignment Manager

Role: Service Delivery Manager Location: Remote (UK) Salary: £50,000 Industry: Technology GroupWe're a fast-growing group built by acquiring some of the UK's best regional IT managed service providers. As we bring more businesses into the group, we need one person to make sure every client gets the same reliable, proactive service, whichever business they first joined.This is a build role, not a maintenance one. There's currently no single, group-wide way of running service delivery, no shared service review format, no common escalation route, no group-wide view of client satisfaction. You'll create all of it, starting across our existing client base and rolling it out to every business we acquire next.What you'll be doing* Mapping how service delivery works today and defining one group standard for escalations, service reviews and client updates * Setting up client satisfaction (CSAT) measurement from scratch * Owning major escalations through to resolution * Setting up service KPIs (response and fix times) and reporting against them * Leading service reviews with key clients, focused on outcomes rather than tickets * Working with technical teams to turn recurring issues into permanent fixesWhat we're looking for* Proven service delivery management experience in an IT managed service provider (or similar) * A track record of improving client satisfaction and cutting repeat issues * Confidence running client service reviews and holding internal teams to account * Comfortable with Microsoft 365 environments and a PSA/ticketing system (we use HaloPSA) * Strong with service data, able to turn numbers into clear actions * ITIL or similar qualification helpful but not requiredWhy this roleYou'll set the group service standard, every future acquisition adopts what you build. Real ownership of service quality, client satisfaction and retention across the group, reporting directly to the leadership team. Remote-first, with occasional travel to UK sites.

Service Delivery Manager

Role - 2nd Line Engineer Location - Newcastle Salary - £35,000 Hiring ASAP!!!! Fancy solving real problems for real clients, on real infrastructure - not just tickets? We are partnered with fast growing MSP, who are looking for a sharp, 2nd Line Engineer to join our Newcastle team and make an immediate impact. This isn't a role where you'll be stuck doing the same five fixes on repeat. You'll be hands-on across Azure, Microsoft 365, VMware/Citrix, and a huge variety of client environments - building your skills fast while being the trusted voice clients turn to when things go wrong. What You'll Be Doing<ul><li>Delivering first-class 1st/2nd line support and being the go-to for client IT queries</li><li>Diagnosing everything from desktop hiccups to server-level issues, under time pressure and loving it</li><li>Keeping Active Directory, GPOs and Exchange running smoothly</li><li>Getting stuck into networking - TCP/IP, VLANs, firewalls, wireless configs</li><li>Working with firewall platforms like Fortigate, Cisco, SonicWall and WatchGuard</li><li>Managing backups via Azure and Veeam, and virtualisation across Hyper-V, VMware, AVD and RDS</li><li>Becoming the office expert on O365 and MFA</li><li>Documenting your wins so the whole team levels up</li></ul> What You'll Bring<ul><li>3+ years in a similar IT role, ideally MSP or customer-facing</li><li>A genuine passion for enterprise tech - networking, servers, endpoints, cloud, security</li><li>Confidence with Microsoft 365, Azure, Windows Server and AD</li><li>Exposure to cyber security tools - firewalls, web filters, advanced protection</li><li>VMware/Hyper-V experience, and ideally some Veeam know-how</li><li>Bonus points for Mac support experience</li><li>Certifications a plus: Microsoft Azure/365, VMware VCP, Citrix, Veeam</li><li>Willingness to travel to client sites across the UK when needed</li></ul> Our Culture Our values drive everything. We're a fun, fair place to work where people are genuinely supported to grow - with Culture Champions making sure that's more than just words on a wall. Ready to Jump In? Apply with an up-to-date CV to be considered!

Role: IT Field Engineer Location: Manchester Salary: £35,000 (Fixed Term, 3 Months) - Strong Route to Permanent Industry: IT Managed ServicesOur client is a well-established, fast-growing MSP delivering IT managed services, infrastructure support, and cloud solutions to a varied client base across the UK. They're looking for an IT Field Engineer to join their team on a fixed-term contract basis, with a strong likelihood of moving to a permanent position after 3 months for the right person.The roleThis is a hands-on, varied role covering both field-based and remote support. You'll be out on-site across the UK handling installations, troubleshooting, and infrastructure work, then dropping into the service desk to pick up escalated tickets when you're not travelling. You'll also get involved in project work - migrations, deployments, upgrades, and office moves - working alongside senior engineers rather than just being handed a checklist.Responsibilities* Providing on-site technical support across the UK - installs, configuration, troubleshooting * Picking up 1st/2nd line support via phone, email and ticketing when off-site * Supporting server infrastructure, Active Directory, and Group Policy * Managing Microsoft 365 and Exchange environments, including MFA and security best practice * Working across networking - TCP/IP, VLANs, firewalls (FortiGate, Cisco, SonicWall, WatchGuard), wireless * Supporting backup solutions (Azure Backup, Veeam) and virtualised environments (Hyper-V, VMware, AVD, RDS) * Contributing to project rollouts and documentation * Escalating and resolving more complex issues alongside senior engineersWhat they're looking for* Minimum 3 years in a similar IT role * Solid grounding across networking, server, endpoint, cloud, and security * Comfortable in an MSP or customer-facing support environment * Strong Microsoft stack experience: 365, Azure, Windows, Server OS, AD * Exposure to firewalls, VMware/Hyper-V, and Veeam * Clean driving licence and happy to travel to client sites across the UK * Mac support experience is a bonus, not essentialDesirable (not dealbreakers): Microsoft Azure/365 certification, VMware VCP, Citrix.Package* £35,000 * 37.5 hours/week * Fixed-term contract with a clear intent to make permanent after 3 months, subject to performanceThis suits someone who likes variety - not a desk-bound 9-to-5, and not purely field either. Good fit for an engineer who wants project exposure without giving up the technical depth of hands-on support work.

Field Engineer

Role: Client Service Manager Location: Middlesborough (Office-based) Salary: Competitive - DOE Reports to: Managing Director About the Role We are looking for an experienced Client Service Manager to lead and take full ownership of our Service Desk. This is a senior management role reporting directly to the Managing Director, with our Technical Stack Leads reporting into you. You will be responsible for the overall performance, quality, and client experience of the Service Desk, ensuring service levels are consistently met and the team operates efficiently, professionally, and cohesively.This role suits someone who is first and foremost a strong people manager, confident leading leads and managers, driving performance, and holding teams accountable, who also brings a broad technical understanding to make credible, informed decisions across the stack.You will also work closely with the Commercial Team, providing the client insight needed for effective account management and helping to identify potential upsell opportunities.Key Responsibilities* Take full ownership of the Service Desk, ensuring it consistently meets SLAs, KPIs, and client expectations. * Directly manage and develop the technical stack leads, providing clear direction, coaching, and performance management. * Build a strong management structure beneath you, ensuring accountability and clear escalation paths across all technical disciplines. * Act as the primary escalation point for major incidents and complex or high-priority client issues. * Report directly to the Managing Director on Service Desk performance, risks, and improvement initiatives. * Drive continuous improvement in processes, tooling, and ways of working across the Service Desk. * Own client relationships at a service level, ensuring client satisfaction and proactively addressing concerns. * Monitor resourcing, workload, and capacity across the team, adjusting as needed to maintain service quality. * Champion a strong service culture, setting clear standards and expectations for the wider team. * Produce regular reporting on service performance, trends, and team output for the Managing Director.Essential* Proven experience managing a Service Desk or client services function, ideally within a technology or managed services environment. * Strong, demonstrable management and leadership skills, including direct experience managing managers or team leads. * A track record of driving performance improvement and accountability within a team. * Excellent communication skills, with the confidence to report directly to senior leadership and manage client relationships at a senior level. * Strong organisational skills and the ability to manage competing priorities across multiple technical disciplines.Desirable* Broad technical knowledge across IT infrastructure, networking, cloud, or related technical disciplines (deep specialist knowledge not required). * Relevant experience in a similar Client Service Manager or Service Desk Manager role. * Familiarity with ITIL or similar service management frameworks. * Experience with service desk tooling and reporting/KPI dashboards.What We Offer* A senior leadership role with direct reporting line to the Managing Director. * The opportunity to shape and build out the Service Desk's management structure in line with Group ambitions. * Competitive salary, dependent on experience.

Client Services Manager

Job Title: 2nd Line IT Engineer (Infrastructure)Location: Manchester (onsite role)Salary: £35,000 Please note, it is essential for the candidate to be eligible to attain SC/DV clearance. As an 2nd line Infrastructure Engineer, you will provide advanced first-line operational support across multiple strategic managed service environments. This is not a traditional helpdesk role and is an exciting opportunity for someone to progress their career. You will be expected to independently manage monitoring platforms, triage and resolve incidents, validate backup operations across both cloud and on-premises environments, and provide meaningful first-response support for critical P1 and P2 incidents. You will work within a dedicated five-person team participating in a weekly on-call rota to provide 24x7 P1 incident response coverage. The role demands strong technical foundations across both Microsoft Azure and VMware virtualisation platforms, along with a disciplined approach to ITSM processes, documentation, and patching support. WHAT WE EXPECT<ul><li>Minimum of 3-5 years of experience in enterprise infrastructure support roles, ideally within a managed services or MSP environment</li><li>Proven ability to work with monitoring platforms such as LogicMonitor and Azure Monitor, including alert triage, correlation, and escalation</li><li>Hands-on experience with ServiceNow or equivalent ITSM tooling for ticket lifecycle management</li><li>Solid grounding in Windows Server administration (2016/2019/2022) including basic troubleshooting, event log analysis, and service management</li><li>Familiarity with VMware vSphere (VM console access, snapshot management, basic troubleshooting) and Azure VM operations (start/stop, disk management, basic networking)</li><li>Experience with backup validation - specifically Veeam Backup &amp; Replication job status checking and Azure Backup/Recovery Services Vault monitoring</li><li>Willingness to participate in a 1-in-5 weekly on-call rotation providing 24x7 P1 first-response capability</li></ul> Areas of Responsibility <ul><li>Monitoring &amp; Alert Management: Manage and triage alerts from LogicMonitor and Azure Monitor across environments. Correlate alerts, close false positives, and escalate genuine incidents. Maintain monitoring dashboards and ensure alert thresholds remain appropriate.</li><li>ServiceNow Ticket Management: Own the ticket lifecycle for incoming incidents and service requests. Triage, categorise, prioritise, and either resolve or escalate. Maintain SLA compliance for response and update targets. Expected to handle 15-25 tickets per day across environments.</li><li>Backup Validation: Perform daily Veeam Backup &amp; Replication job status checks (~1,290 servers) and Azure Backup status validation. Log failures, attempt basic remediation (re-run failed jobs), and escalate persistent failures to Senior Engineers.</li><li>Patching Support: Assist Senior Engineers during monthly patch cycles. This includes pre-patch checks, server reboots, and post-patch validation across WSUS/SCCM (Windows) and Ansible-managed (Linux) estates. Also assist with Azure Update Manager deployment validation and failed-patch reporting.</li><li>VM Troubleshooting: Perform basic troubleshooting on Azure VMs (connectivity, disk, performance) and vSphere VMs (console access, snapshot management, resource contention). Independently resolve P3/P4 VM issues.</li><li>Windows Server Administration: Basic administration including service restarts, event log analysis, disk space management, user access troubleshooting, and DNS/DHCP validation.</li><li>Incident First Response (On-Call): During on-call periods, act as the first responder for all P1 alerts. Perform initial triage, engage vendor support if needed, communicate status updates, and escalate to Senior Engineers/Infrastructure Lead within 30 minutes if resolution is not achievable.</li><li>Documentation &amp; Knowledge Base: Maintain and update operational runbooks, known-error records, and knowledge base articles. Contribute to process improvement initiatives.</li></ul> If you are looking for a new challenge and think this could be an ideal next step, we want to hear from you! Apply now with an up-to-date CV to be considered

Infrastructure Engineer

Role: Finance Assistant Location: Central London (5days onsite) Industry: Managed Services Business Salary: Up to £40,000 + Benefits + Study SupportAbout the RoleWe are seeking a proactive and detail-focused Finance Assistant to join our growing Managed Services business. This is a hands-on, high-visibility role supporting the wider finance team across all core transactional and reporting activities.The successful candidate will play a key part in the day-to-day running of the finance function - owning purchase and sales ledger processes, supporting recurring billing and credit control, and helping the team improve automation and efficiency as the business continues to grow. It is an excellent opportunity for a Finance Assistant, Accounts Assistant, or part-qualified accountant looking to develop their career within an ambitious and supportive environment.Key ResponsibilitiesPurchase Ledger &amp; Accounts Payable * Process supplier invoices accurately and in a timely manner. * Reconcile supplier statements and resolve queries. * Prepare and support weekly and monthly payment runs. * Maintain accurate supplier records and payment terms.Sales Ledger &amp; Recurring Billing * Raise customer invoices, including recurring service, licence and maintenance billing. * Allocate customer receipts and maintain accurate sales ledger records. * Support the setup and reconciliation of Direct Debit collections. * Assist with billing accuracy checks across managed services and support contracts.Credit Control &amp; Cash * Support debt collection and aged debtor management, including proactive customer contact. * Perform bank reconciliations across multiple accounts. * Process and reconcile expenses, corporate cards and petty cash. * Contribute to weekly cash reporting and working capital monitoring.Month-End &amp; Reporting Support * Assist with month-end close, including journals, accruals, prepayments and balance sheet reconciliations. * Support the preparation of management accounts and internal reporting. * Help maintain accurate and up-to-date finance records within theERP/accounting system. * Contribute to VAT return preparation, payroll support and general HMRC filings. * Systems, Process &amp; Continuous Improvement * Support the ongoing improvement of finance processes and workflows. * Assist with automation initiatives and ERP/accounting system optimisation. * Work closely with operational teams to improve data accuracy and reporting visibility. * Provide finance support on onboarding and integration of any acquired businesses.Essential Experience * Previous experience in a Finance Assistant, Accounts Assistant or similar transactional finance role. * Solid working knowledge of purchase ledger, sales ledger and bank reconciliations. * Strong Excel skills and comfortable working with finance data. * Experience with accounting systems (Sage, Xero, QuickBooks, NetSuite, SAP or similar). * Excellent attention to detail, accuracy and organisational skills. * Clear, confident communicator, comfortable working with both finance and non-finance colleagues.Desirable Experience * Experience within an MSP, managed services, managed print, telecoms, IT services or recurring revenue environment. * Exposure to recurring billing, service contracts or Direct Debit collections. * Experience supporting month-end close and management accounts preparation. * Experience with credit control and debt collection. * Experience of process improvement or finance system implementations.Qualifications * AAT qualified, part-qualified or actively studying. * Part-qualified ACCA, CIMA or ACA candidates will also be considered. * Qualified by experience candidates with strong relevant experience are equally welcome to apply.Personal Attributes * Reliable, accurate and highly organised. * Proactive and solutions-driven - willing to spot issues and suggest improvements. * Hands-on and happy working in the day-to-day detail. * Ambitious and keen to develop, both technically and commercially. * Strong team player who can also work independently when needed.What We Offer* Competitive salary up to £40,000 based on experience. * Full study support for AAT, ACCA or CIMA. * Genuine opportunity to grow with an ambitious and expanding business. * Supportive, entrepreneurial and collaborative environment. * Clear career progression opportunities. * Pension scheme. * Holiday allowance.

Finance Assistant

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IT Account Manager - Newcastle

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