<h2 class="PDq2pG_selectionAnchorContainer" >Digital Marketing Account Manager</h2>Location: Coventry Area (Hybrid - 3 days in the office) Salary: £28,000 - £32,000 DOEWe're working with a well-established, growing digital agency that's looking to add a Digital Marketing Account Manager to its collaborative team. This is a fantastic opportunity for someone who enjoys building strong client relationships, delivering impactful digital campaigns and working across a variety of exciting projects.You'll take ownership of a portfolio of client accounts, managing campaigns from planning through to delivery, while working closely with designers, developers and fellow marketers to achieve outstanding results.<h3 >The Role</h3>As Digital Marketing Account Manager, you'll be responsible for delivering integrated digital marketing campaigns and acting as the main point of contact for your clients. You'll help shape digital strategies, monitor performance and provide valuable insights to maximise campaign success.<h3 >Key Responsibilities</h3><ul ><li >Manage multiple client accounts and digital marketing projects</li><li >Develop and implement digital marketing strategies</li><li >Plan and manage PPC, SEO and email marketing campaigns</li><li >Analyse campaign performance using Google Analytics</li><li >Produce client reports with actionable recommendations</li><li >Optimise landing pages and improve conversion rates</li><li >Manage A/B testing and ongoing campaign optimisation</li><li >Build and maintain strong client relationships</li><li >Attend client meetings and present campaign performance</li><li >Collaborate with internal design and development teams</li></ul><h3 >About You</h3>You'll ideally have:<ul ><li >2+ years' experience within digital marketing</li><li >Previous agency or client account management experience</li><li >Strong understanding of PPC and SEO</li><li >Experience using Google Analytics</li><li >Excellent communication and presentation skills</li><li >Strong organisational skills with the ability to manage multiple projects</li><li >A proactive, solutions-focused approach</li></ul><h3 >Desirable Skills</h3><ul ><li >Paid Social campaign experience</li><li >Looker Studio (Data Studio)</li><li >Hospitality or eCommerce experience</li><li >Knowledge of UX/UI and landing page optimisation</li><li >Experience using project management software</li></ul><h3 >What's on Offer?</h3><ul ><li >Salary of £28,000 - £32,000 DOE</li><li >Hybrid working (3 days in the office)</li><li >Ongoing training and professional development</li><li >Clear career progression opportunities</li><li >Pension scheme</li><li >Annual leave that increases with length of service</li><li >Enhanced family-friendly policies</li><li >Regular team socials and company events</li><li >Opportunities to attend industry conferences and events</li><li >Client travel opportunities</li><li >On-site parking</li><li >A supportive, collaborative team culture</li></ul>If you're passionate about digital marketing, enjoy working closely with clients and are looking to join a forward-thinking agency where your ideas and expertise will be valued, we'd love to hear from you.

Digital Marketing Account Manager 

Senior AI &amp; Robotics EngineerOxfordshire (Hybrid) | £70,000-£80,000 + Bonus + Benefits*MUST HAVE VALID RIGHT TO WORK IN UK*We're working with an innovative technology business based in Oxfordshire that is expanding its AI and Robotics team following continued growth and investment.This is an exciting opportunity to join a multidisciplinary engineering team developing next-generation intelligent systems that combine AI, machine learning and robotics to solve complex real-world challenges.Working closely with software engineers, data scientists and product teams, you'll play a key role in designing, developing and deploying AI-driven solutions from concept through to production.Responsibilities:<ul><li>Design and develop AI-powered software for robotic and autonomous systems.</li><li>Build, train and optimise machine learning models for real-world applications.</li><li>Develop computer vision and sensor fusion capabilities.</li><li>Work with LLMs and Generative AI technologies to create intelligent workflows and automation.</li><li>Collaborate with Product Managers and Engineering teams to define technical requirements and solution architecture.</li><li>Develop scalable cloud-based AI services and APIs.</li><li>Evaluate emerging AI technologies and contribute to future product strategy.</li><li>Support continuous improvement of AI performance, reliability and scalability.</li></ul>Requirements<ul><li>Commercial experience developing AI or Machine Learning solutions.</li><li>Strong Python development skills.</li><li>Experience with TensorFlow, PyTorch or similar ML frameworks.</li><li>Knowledge of Computer Vision, Robotics or Autonomous Systems.</li><li>Experience working with cloud platforms (AWS, Azure or GCP).</li><li>Understanding of APIs, microservices and modern software architecture.</li><li>Experience working within Agile development environments.</li><li>Excellent communication and stakeholder engagement skills.</li></ul>Desirable<ul><li>Experience with ROS / ROS2.</li><li>Experience with LLMs, RAG or Agentic AI architectures.</li><li>Knowledge of reinforcement learning or motion planning.</li><li>Familiarity with Docker, Kubernetes and CI/CD.</li><li>MSc or PhD in Computer Science, Artificial Intelligence, Robotics or a related discipline.</li></ul>Package<ul><li>£70,000-£80,000 DOE</li><li>Annual Bonus</li><li>Hybrid Working</li><li>Private Healthcare</li><li>Enhanced Pension</li><li>Personal Learning Budget</li><li>Clear Career Progression</li><li>Modern Engineering Environment</li></ul>

AI Engineer

Backend Engineer - AI Infrastructure &amp; Data Platforms Location: London, UK (Hybrid - 2 days/week in office, Shoreditch) Salary: £65,000-£85,000 + equity Type: Full-time, PermanentAbout the RoleWe're scaling the backend systems powering our AI-driven product suite, including retrieval-augmented generation (RAG) pipelines, real-time inference APIs, and vector search infrastructure. You'll own the services that sit between our LLM providers and our customer-facing products, focusing on reliability, latency, and cost efficiency at scale.What You'll Do:<ul><li>Design and maintain APIs serving LLM-powered features (chat, search, agentic workflows) to 500k+ monthly active users</li><li>Build and optimise RAG pipelines, including chunking strategies, embedding generation, and vector store management</li><li>Architect event-driven microservices using Kafka/SQS for async processing of high-volume inference requests</li><li>Implement observability and cost-tracking for token usage across multiple LLM providers (Anthropic, OpenAI, open-source models via vLLM)</li><li>Own database performance for both relational (Postgres) and vector (pgvector/Pinecone) workloads</li><li>Collaborate with ML engineers on model-serving infrastructure and prompt-caching strategies</li><li>Drive API versioning and backwards compatibility as the product iterates quickly</li></ul>Core Tech Stack:<ul><li>Languages: Python (FastAPI), Go, TypeScript (Node.js)</li><li>Databases: PostgreSQL, Redis, Pinecone/pgvector</li><li>Infra: AWS (ECS, Lambda, SQS/SNS), Docker, Kubernetes, Terraform</li><li>AI/ML tooling: LangChain/LlamaIndex, vLLM, Anthropic &amp; OpenAI APIs, embedding models</li><li>Observability: Datadog, Grafana, OpenTelemetry</li><li>CI/CD: GitHub Actions, ArgoCD</li></ul>Requirements:<ul><li>4+ years backend development experience, ideally with at least 1 year working with LLM/AI-integrated systems</li><li>Strong grasp of asynchronous architecture and distributed systems fundamentals</li><li>Experience with vector databases or semantic search implementations</li><li>Comfortable working directly with LLM APIs (rate limits, streaming responses, token cost optimisation)</li><li>Solid understanding of API design, security, and scalability best practices</li></ul>Nice to Have:<ul><li>Experience fine-tuning or evaluating open-source models</li><li>Familiarity with agentic frameworks (function calling, tool use, MCP)</li><li>Prior startup/scale-up experience</li></ul>Benefits:<ul><li>25 days holiday + bank holidays</li><li>Private healthcare (Vitality)</li><li>£1,000 annual learning budget</li><li>Hybrid working with full WFH equipment provided</li></ul>

AI Platform engineer

Group Systems EngineerReport To: Group IT Technical Team LeaderSalary: Up to £42,500 per annum, dependent on experienceLocation: OnsiteAbout the RoleThis is a great opportunity for a hands-on Systems Engineer to take real ownership of the infrastructure that keeps our group running, and to help shape where it goes next. You'll be at the heart of our IT Technical Team, working across servers, networks and cloud platforms, with genuine input into the design and delivery of the projects that modernise our environment. If you enjoy variety, like solving real problems, and want to grow your career somewhere your work is visible and valued, we'd love to hear from you.Key ResponsibilitiesInfrastructure &amp; Systems<ul><li>Support, maintain and continuously improve all aspects of the group's IT infrastructure, ensuring systems are reliable, secure and performing at their best.</li><li>Take a pivotal role in the development, execution, operation and maintenance of current and new operating systems and server environments.</li><li>Work with enterprise server estates, including blade systems and high-density servers, keeping performance and resilience front of mind.</li><li>Manage and support core services and applications, including Active Directory, Exchange, SQL Server, Hyper-V and Remote Desktop Services.</li></ul>Networking<ul><li>Support and enhance the group's network, working hands-on with routers, switches, wireless and firewalls.</li><li>Get involved in enterprise networking initiatives, including Cisco-based environments, to keep connectivity fast, secure and dependable.</li><li>Play a key part in maintaining and improving the group's unified communications infrastructure.</li></ul>Cloud &amp; Microsoft Azure<ul><li>Help lead one of our most exciting technical projects: migrating the group's infrastructure to a cloud-based environment.</li><li>Build and apply your knowledge of Microsoft Azure and wider cloud computing services, helping the business make the most of a modern, scalable platform.</li><li>Work with Microsoft platforms including Windows Server 2016 and 2019 alongside Azure, ensuring a smooth blend of on-premises and cloud technology.</li></ul>Security &amp; Compliance<ul><li>Ensure compliance with Information Security Policies, including data confidentiality and the operational security of all Information Systems used.</li><li>Produce, review and maintain clear documentation, policies and procedures that keep the team's knowledge sharp and audit-ready.</li></ul>Advisory &amp; Partner Collaboration<ul><li>Work collaboratively with our Managed Service Partner to support and improve the group's infrastructure and network.</li><li>Act in an advisory capacity alongside other members of the IT Team, offering technical solutions to the customer's requirements and confidently setting expectations.</li><li>Take on ad-hoc projects as they arise, bringing energy and adaptability to whatever the business needs next.</li></ul>Project Delivery - End-to-End ExposureThis role isn't just about keeping the lights on - you'll get real, end-to-end exposure to how technical projects come to life, from first conversation through to business-as-usual. That means you'll be involved in:<ul><li>Discovery &amp; Design - working with the IT Technical Team Leader and wider team to scope requirements and design practical, scalable solutions for new systems, software and networks.</li><li>Implementation &amp; Roll-Out - getting hands-on with build, configuration and deployment, and where necessary, project managing the roll-out yourself.</li><li>Migration &amp; Cutover - supporting major initiatives such as the move to a cloud-based infrastructure, managing the transition with minimal disruption to the business.</li><li>Testing &amp; Handover - validating that new systems work as intended and are properly documented before they go live.</li><li>Review &amp; Continuous Improvement - feeding lessons learned back into how the team works, so every project makes the next one smoother.</li></ul>You'll leave this role with genuine project delivery experience across the full lifecycle - not just ticket-based support work - which is exactly the kind of grounding that sets up a strong long-term career in IT.What We're Looking ForWe're after someone technically strong, curious, and comfortable owning problems from start to finish. You'll ideally bring:<ul><li>A minimum of 5 years' experience working within an IT Technical Team.</li><li>Solid experience and knowledge of Microsoft platforms, including Windows Server 2016, Windows Server 2019 and Microsoft Azure.</li><li>Experience with core services and applications such as Active Directory, Exchange, SQL Server, Hyper-V and Remote Desktop Services.</li><li>Good working knowledge of routers, switches, wireless networking and firewalls.</li><li>Familiarity with enterprise server estates, including blade systems and high-density servers.</li><li>Experience with enterprise networking, including Cisco environments.</li><li>A working understanding of cloud computing and cloud services, and enthusiasm for developing this further.</li><li>A good general grasp of major networking components, network operating systems and basic computer hardware.</li><li>Proven, relevant experience gained in a busy, client-focused organisation.</li></ul>What You'll Bring to the Team<ul><li>An adaptable, proactive mindset with excellent attention to detail.</li><li>Strong organisational skills and the ability to plan effectively and consistently meet deadlines.</li><li>Resilience and resourcefulness - someone who stays calm and effective under pressure and tight timescales.</li></ul>

Group Systems IT Engineer - Newcastle

<h1 class="PDq2pG_selectionAnchorContainer" >Digital Marketing Executive</h1>Location: Coventry Area (Hybrid) Salary: £30,000 - £32,000 DOEWe're recruiting on behalf of a growing, well-established business looking to add a talented Digital Marketing Exec/ Paid Search Executive to their marketing team. This is an excellent opportunity for someone with solid Google Ads experience who wants to join a collaborative environment and continue developing their digital marketing career.You'll take ownership of paid search campaigns, driving performance through optimisation, analysis and strategic improvements while working alongside a wider marketing team.<h2 >The Role</h2><ul ><li >Plan, build and optimise Google Ads campaigns.</li><li >Monitor budgets, bids and campaign performance to maximise ROI.</li><li >Conduct keyword research, create compelling ad copy and carry out A/B testing.</li><li >Analyse campaign performance using GA4 and provide actionable insights.</li><li >Produce regular performance reports and recommendations.</li><li >Support wider digital marketing activity where required.</li></ul><h2 >About You</h2><ul ><li >Commercial experience managing Google Ads campaigns is essential.</li><li >Strong understanding of PPC best practices and campaign optimisation.</li><li >Experience using Google Analytics (GA4).</li><li >Analytical mindset with excellent attention to detail.</li><li >Confident managing multiple campaigns and priorities.</li><li >Strong communication and organisational skills.</li></ul><h3 >Desirable</h3><ul ><li >Agency experience.</li><li >Microsoft Ads experience.</li><li >Google Ads certifications.</li><li >Exposure to other areas of marketing.</li></ul><h2 >What's on Offer</h2><ul ><li >£28,000 - £32,000 DOE.</li><li >Hybrid working.</li><li >Ongoing learning and development.</li><li >Friendly, supportive team environment.</li><li >Genuine opportunities for career progression.</li></ul>Keywords: Paid Search Executive, PPC Executive, Digital Marketing Executive, Google Ads, PPC, Paid Media, Search Marketing, Google Analytics, GA4, Microsoft Ads, Digital Marketing, Warwickshire, Coventry Area, Hybrid.

Paid Search Executive / Digital Marketing Executive

Graphic Designer - Nottingham - £25,000-£30,000We're working with a growing creative agency based in Nottingham who are looking for a talented Graphic Designer to join their team.The RoleAs a Graphic Designer, you'll be creating compelling visual content across digital and print, working closely with the wider creative and client teams to bring campaigns and brand identities to life. You'll have a strong eye for detail, a passion for design and the ability to manage multiple projects in a fast-paced agency environment.Key Responsibilities:<ul ><li class="font-claude-response-body whitespace-normal break-words pl-2">Designing high-quality assets across digital and print including social media graphics, marketing collateral, brochures, presentations and brand materials</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Developing creative concepts and translating briefs into compelling visual solutions</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Working within brand guidelines while bringing fresh creative thinking to every project</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Collaborating with copywriters, marketers and wider creative teams</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Managing multiple projects and deadlines simultaneously</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Presenting creative concepts and amending work based on feedback</li></ul>What We're Looking For:<ul ><li class="font-claude-response-body whitespace-normal break-words pl-2">2+ years' experience in a graphic design role</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Strong portfolio demonstrating a range of digital and print work</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Proficient in Adobe Creative Suite - Photoshop, Illustrator and InDesign essential</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Motion graphics or video editing a bonus</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Strong attention to detail and ability to work to tight deadlines</li></ul>Salary: £25,000-£30,000 DOE | Location: NottinghamGet in touch or send your CV to rosalie.byrne@nextech-group.co.uk

Graphic Designer

Social Media Content Creator - Nottingham - £25,000-£30,000Are you a creative, passionate Content Creator who lives and breathes social media? We're partnered with an exciting agency in Nottingham who are on the lookout for a talented content creator ready to make their mark.The RoleAs a Social Media Content Creator, you'll be responsible for producing engaging, on-brand content across a variety of social platforms. You'll work closely with marketing and creative teams to develop content strategies, bring campaigns to life and grow audiences through compelling storytelling.Key Responsibilities:<ul><li>Creating high-quality content across Instagram, TikTok, LinkedIn, Facebook and other relevant platforms</li><li>Developing and executing social media content plans in line with brand guidelines and campaign objectives</li><li>Writing engaging copy tailored to different platforms and audiences</li><li>Shooting and editing short-form video content including reels, stories and TikToks</li><li>Monitoring performance, analysing results and making recommendations for improvement</li><li>Staying ahead of social media trends, platform updates and emerging content formats</li><li>Collaborating with designers, photographers and wider marketing teams to deliver cohesive campaigns</li></ul>What We're Looking For:<ul><li>1-3 years' experience in a content creation or social media role</li><li>Strong portfolio of social media content across multiple platforms</li><li>Excellent copywriting skills with the ability to adapt tone and voice</li><li>Confident shooting and editing video content (Adobe Premiere, CapCut or similar)</li><li>Creative eye with strong attention to detail</li><li>Enthusiastic, proactive and full of ideas</li></ul>What's on Offer:<ul><li>Salary: £25,000-£30,000 depending on experience</li><li>Based in Nottingham</li><li>Opportunities to work across a varied portfolio of brands and clients</li><li>A creative, collaborative working environment</li></ul>If this sounds like you or you'd like to find out more, please get in touch or send your CV &amp; Portfolio to rosalie.byrne@nextech-group.co.uk. We'd love to hear from you!

Social Media Content Creator 

Role: Technology Alignment ManagerLocation: Remote (UK-based)Salary: £46,000 About We are partnered with a fast-growing MSP who have an exciting opportunity for someone to join and make tangible changes to the organisation. We are looking for a Technology Alignment Manager to implement a singular tech standard for a group of MSPs ensuring seamless and highly optimised organisational performance throughout the group. The OpportunityThis is a rare build role. We don't yet have a single technology standard that every client runs on. Around 60% of clients are on non-standard setups that create avoidable support tickets and slow everything down.There's no group-wide technology audit, no shared standard build, and no regular technology roadmap for clients. You'll create them. You'll be building the alignment approach that every future client and acquisition will follow. What You'll DoFirst 3 months - establish<ul><li>Audit client technology setups and record what each one is running</li><li>Work with senior leadership to define our standard build - the tools and settings every client should be on</li><li>Run root cause analysis on ticket volumes to find the setups driving the most work, and choose the right product stack</li><li>Set up clear, shared documentation of client environments</li></ul>3 to 9 months - scale<ul><li>Move clients onto the standard build, starting with those causing the most tickets</li><li>Help model the cost and pricing of chosen products with commercial colleagues</li><li>Build technology roadmaps for key clients and lead technology reviews focused on reducing risk and cost</li><li>Champion automation - updates, new-user setup, monitoring - to give engineers time back</li></ul>Ongoing<ul><li>Keep client environments aligned to the standard as things change</li><li>Align each newly acquired client base to the group standard</li><li>Contribute to sales and marketing materials explaining the standard build and its benefits</li><li>Track and report the tickets and engineer hours saved through alignment</li><li>Spot upgrade and improvement opportunities that genuinely help clients</li></ul> What We're Looking ForEssential<ul><li>Solid hands-on IT background in an IT managed service provider or internal IT team</li><li>Good working knowledge of Microsoft 365, networking and common business IT setups</li><li>Experience standardising or improving IT environments, not just fixing faults</li><li>Able to explain technology choices clearly to non-technical business owners</li><li>Comfortable auditing and documenting IT environments in detail</li><li>Experience with RMM tooling from the Kaseya stack</li><li>Organised and methodical, with an eye for the change that removes future problems</li><li>Willing to travel to client and group sites when needed - this is a remote-first role</li></ul> Strongly desirable<ul><li>Experience building client technology roadmaps or acting as a technical account contact</li><li>Familiarity with IT documentation and technology-alignment tooling</li><li>Exposure to automating routine IT work (updates, provisioning, monitoring)</li><li>Experience with a PSA/ticketing system such as HaloPSA</li><li>Understanding of common security standards for small and medium businesses</li><li>Comfortable contributing to product cost and pricing discussions</li><li>Experience in a business growing through acquisition</li></ul> Why This RoleBuild the standard - You define the technology standard that every client and acquisition moves onto.Technical and strategic - Part hands-on alignment, part roadmap. You shape what good looks like.Measurable impact - Fewer tickets, safer setups, and time given back to engineers, all traceable to you.Room to grow - As the client base grows, the alignment function you build grows with it. Sound like the ideal next role for you? If so, apply now with an up-to-date CV to be considered.

Technology Alignment Manager

Role: Service Delivery Manager Location: Remote (UK) Salary: £50,000 Industry: Technology GroupWe're a fast-growing group built by acquiring some of the UK's best regional IT managed service providers. As we bring more businesses into the group, we need one person to make sure every client gets the same reliable, proactive service, whichever business they first joined.This is a build role, not a maintenance one. There's currently no single, group-wide way of running service delivery, no shared service review format, no common escalation route, no group-wide view of client satisfaction. You'll create all of it, starting across our existing client base and rolling it out to every business we acquire next.What you'll be doing* Mapping how service delivery works today and defining one group standard for escalations, service reviews and client updates * Setting up client satisfaction (CSAT) measurement from scratch * Owning major escalations through to resolution * Setting up service KPIs (response and fix times) and reporting against them * Leading service reviews with key clients, focused on outcomes rather than tickets * Working with technical teams to turn recurring issues into permanent fixesWhat we're looking for* Proven service delivery management experience in an IT managed service provider (or similar) * A track record of improving client satisfaction and cutting repeat issues * Confidence running client service reviews and holding internal teams to account * Comfortable with Microsoft 365 environments and a PSA/ticketing system (we use HaloPSA) * Strong with service data, able to turn numbers into clear actions * ITIL or similar qualification helpful but not requiredWhy this roleYou'll set the group service standard, every future acquisition adopts what you build. Real ownership of service quality, client satisfaction and retention across the group, reporting directly to the leadership team. Remote-first, with occasional travel to UK sites.

Service Delivery Manager

Role - 2nd Line Engineer Location - Newcastle Salary - £35,000 Hiring ASAP!!!! Fancy solving real problems for real clients, on real infrastructure - not just tickets? We are partnered with fast growing MSP, who are looking for a sharp, 2nd Line Engineer to join our Newcastle team and make an immediate impact. This isn't a role where you'll be stuck doing the same five fixes on repeat. You'll be hands-on across Azure, Microsoft 365, VMware/Citrix, and a huge variety of client environments - building your skills fast while being the trusted voice clients turn to when things go wrong. What You'll Be Doing<ul><li>Delivering first-class 1st/2nd line support and being the go-to for client IT queries</li><li>Diagnosing everything from desktop hiccups to server-level issues, under time pressure and loving it</li><li>Keeping Active Directory, GPOs and Exchange running smoothly</li><li>Getting stuck into networking - TCP/IP, VLANs, firewalls, wireless configs</li><li>Working with firewall platforms like Fortigate, Cisco, SonicWall and WatchGuard</li><li>Managing backups via Azure and Veeam, and virtualisation across Hyper-V, VMware, AVD and RDS</li><li>Becoming the office expert on O365 and MFA</li><li>Documenting your wins so the whole team levels up</li></ul> What You'll Bring<ul><li>3+ years in a similar IT role, ideally MSP or customer-facing</li><li>A genuine passion for enterprise tech - networking, servers, endpoints, cloud, security</li><li>Confidence with Microsoft 365, Azure, Windows Server and AD</li><li>Exposure to cyber security tools - firewalls, web filters, advanced protection</li><li>VMware/Hyper-V experience, and ideally some Veeam know-how</li><li>Bonus points for Mac support experience</li><li>Certifications a plus: Microsoft Azure/365, VMware VCP, Citrix, Veeam</li><li>Willingness to travel to client sites across the UK when needed</li></ul> Our Culture Our values drive everything. We're a fun, fair place to work where people are genuinely supported to grow - with Culture Champions making sure that's more than just words on a wall. Ready to Jump In? Apply with an up-to-date CV to be considered!

2nd Line Engineer

Role: IT Field Engineer Location: Manchester Salary: £35,000 (Fixed Term, 3 Months) - Strong Route to Permanent Industry: IT Managed ServicesOur client is a well-established, fast-growing MSP delivering IT managed services, infrastructure support, and cloud solutions to a varied client base across the UK. They're looking for an IT Field Engineer to join their team on a fixed-term contract basis, with a strong likelihood of moving to a permanent position after 3 months for the right person.The roleThis is a hands-on, varied role covering both field-based and remote support. You'll be out on-site across the UK handling installations, troubleshooting, and infrastructure work, then dropping into the service desk to pick up escalated tickets when you're not travelling. You'll also get involved in project work - migrations, deployments, upgrades, and office moves - working alongside senior engineers rather than just being handed a checklist.Responsibilities* Providing on-site technical support across the UK - installs, configuration, troubleshooting * Picking up 1st/2nd line support via phone, email and ticketing when off-site * Supporting server infrastructure, Active Directory, and Group Policy * Managing Microsoft 365 and Exchange environments, including MFA and security best practice * Working across networking - TCP/IP, VLANs, firewalls (FortiGate, Cisco, SonicWall, WatchGuard), wireless * Supporting backup solutions (Azure Backup, Veeam) and virtualised environments (Hyper-V, VMware, AVD, RDS) * Contributing to project rollouts and documentation * Escalating and resolving more complex issues alongside senior engineersWhat they're looking for* Minimum 3 years in a similar IT role * Solid grounding across networking, server, endpoint, cloud, and security * Comfortable in an MSP or customer-facing support environment * Strong Microsoft stack experience: 365, Azure, Windows, Server OS, AD * Exposure to firewalls, VMware/Hyper-V, and Veeam * Clean driving licence and happy to travel to client sites across the UK * Mac support experience is a bonus, not essentialDesirable (not dealbreakers): Microsoft Azure/365 certification, VMware VCP, Citrix.Package* £35,000 * 37.5 hours/week * Fixed-term contract with a clear intent to make permanent after 3 months, subject to performanceThis suits someone who likes variety - not a desk-bound 9-to-5, and not purely field either. Good fit for an engineer who wants project exposure without giving up the technical depth of hands-on support work.

Field Engineer

Role: Client Service Manager Location: Middlesborough (Office-based) Salary: Competitive - DOE Reports to: Managing Director About the Role We are looking for an experienced Client Service Manager to lead and take full ownership of our Service Desk. This is a senior management role reporting directly to the Managing Director, with our Technical Stack Leads reporting into you. You will be responsible for the overall performance, quality, and client experience of the Service Desk, ensuring service levels are consistently met and the team operates efficiently, professionally, and cohesively.This role suits someone who is first and foremost a strong people manager, confident leading leads and managers, driving performance, and holding teams accountable, who also brings a broad technical understanding to make credible, informed decisions across the stack.You will also work closely with the Commercial Team, providing the client insight needed for effective account management and helping to identify potential upsell opportunities.Key Responsibilities* Take full ownership of the Service Desk, ensuring it consistently meets SLAs, KPIs, and client expectations. * Directly manage and develop the technical stack leads, providing clear direction, coaching, and performance management. * Build a strong management structure beneath you, ensuring accountability and clear escalation paths across all technical disciplines. * Act as the primary escalation point for major incidents and complex or high-priority client issues. * Report directly to the Managing Director on Service Desk performance, risks, and improvement initiatives. * Drive continuous improvement in processes, tooling, and ways of working across the Service Desk. * Own client relationships at a service level, ensuring client satisfaction and proactively addressing concerns. * Monitor resourcing, workload, and capacity across the team, adjusting as needed to maintain service quality. * Champion a strong service culture, setting clear standards and expectations for the wider team. * Produce regular reporting on service performance, trends, and team output for the Managing Director.Essential* Proven experience managing a Service Desk or client services function, ideally within a technology or managed services environment. * Strong, demonstrable management and leadership skills, including direct experience managing managers or team leads. * A track record of driving performance improvement and accountability within a team. * Excellent communication skills, with the confidence to report directly to senior leadership and manage client relationships at a senior level. * Strong organisational skills and the ability to manage competing priorities across multiple technical disciplines.Desirable* Broad technical knowledge across IT infrastructure, networking, cloud, or related technical disciplines (deep specialist knowledge not required). * Relevant experience in a similar Client Service Manager or Service Desk Manager role. * Familiarity with ITIL or similar service management frameworks. * Experience with service desk tooling and reporting/KPI dashboards.What We Offer* A senior leadership role with direct reporting line to the Managing Director. * The opportunity to shape and build out the Service Desk's management structure in line with Group ambitions. * Competitive salary, dependent on experience.

Client Services Manager

Role: Senior Infrastructure Engineer Location: Abingdon, Oxfordshire Salary: Up to £57,000 + performance-related bonus Type: On-site, Permanent This is a brand new opportunity to join a well-established IT solutions provider with over 30 years' experience supporting 400+ client sites nationwide. We're looking for a customer-focused Senior IT Engineer with strong networking expertise to join the growing team.The RoleYou'll lead and support networking projects, manage infrastructure, and provide remote and on-site support. You'll work closely with customers and internal teams to deliver secure, scalable, and high-quality IT solutions.Key Responsibilities<ul><li>Design, implement, and support secure, scalable network solutions across multi-site customer environments.</li><li>Lead the delivery of network and core infrastructure projects, including new installations, upgrades, and migrations.</li><li>Manage and maintain on-prem and cloud infrastructure, ensuring high availability, performance, and security.</li><li>Provide senior-level support for routing, switching, firewalls, VPNs, and WAN connectivity.</li><li>Administer and support Windows Server environments, virtualised platforms (Hyper-V), and associated services.</li><li>Support and optimise Microsoft cloud technologies, including Azure, Azure AD, Office 365, and Intune.</li><li>Monitor infrastructure performance, capacity, and security; proactively identify risks and improvement opportunities.</li><li>Implement and maintain security policies, patching, firmware updates, and disaster recovery solutions.</li><li>Act as an escalation point for complex technical issues, providing remote and on-site support where required.</li><li>Produce and maintain high-quality technical documentation, including network diagrams, configurations, and procedures.</li><li>Work closely with senior management and other technical teams to define standards, policies, and best practices.</li><li>Provide technical guidance, mentoring, and oversight to junior engineers and field teams.</li></ul> Key Skills &amp; Experience<ul><li>4-5 years in a similar senior IT/networking role</li><li>Cisco routers &amp; switches</li><li>TCP/IP networking, firewalls (Fortinet), and IT security</li><li>Windows Server (2016/2019/2022), Hyper-V</li><li>Active Directory &amp; Azure AD</li><li>Microsoft Azure, Office 365, Intune</li><li>Windows 10/11 &amp; Apple device support (MDM/Meraki)</li><li>Backup &amp; disaster recovery solutions</li><li>Strong communication and customer-facing skills</li><li>SQL Server experience beneficial</li></ul> What We Offer<ul><li>Company Car</li><li>Company pension</li><li>Private healthcare &amp; group life cover</li><li>Flexible working schedule</li><li>Employee discounts</li><li>Profit-share eligibility after 12 months</li></ul>

Senior Infrastructure Engineer 

Job Title: 2nd Line IT Engineer (Infrastructure)Location: Manchester (onsite role)Salary: £35,000 Please note, it is essential for the candidate to be eligible to attain SC/DV clearance. As an 2nd line Infrastructure Engineer, you will provide advanced first-line operational support across multiple strategic managed service environments. This is not a traditional helpdesk role and is an exciting opportunity for someone to progress their career. You will be expected to independently manage monitoring platforms, triage and resolve incidents, validate backup operations across both cloud and on-premises environments, and provide meaningful first-response support for critical P1 and P2 incidents. You will work within a dedicated five-person team participating in a weekly on-call rota to provide 24x7 P1 incident response coverage. The role demands strong technical foundations across both Microsoft Azure and VMware virtualisation platforms, along with a disciplined approach to ITSM processes, documentation, and patching support. WHAT WE EXPECT<ul><li>Minimum of 3-5 years of experience in enterprise infrastructure support roles, ideally within a managed services or MSP environment</li><li>Proven ability to work with monitoring platforms such as LogicMonitor and Azure Monitor, including alert triage, correlation, and escalation</li><li>Hands-on experience with ServiceNow or equivalent ITSM tooling for ticket lifecycle management</li><li>Solid grounding in Windows Server administration (2016/2019/2022) including basic troubleshooting, event log analysis, and service management</li><li>Familiarity with VMware vSphere (VM console access, snapshot management, basic troubleshooting) and Azure VM operations (start/stop, disk management, basic networking)</li><li>Experience with backup validation - specifically Veeam Backup &amp; Replication job status checking and Azure Backup/Recovery Services Vault monitoring</li><li>Willingness to participate in a 1-in-5 weekly on-call rotation providing 24x7 P1 first-response capability</li></ul> Areas of Responsibility <ul><li>Monitoring &amp; Alert Management: Manage and triage alerts from LogicMonitor and Azure Monitor across environments. Correlate alerts, close false positives, and escalate genuine incidents. Maintain monitoring dashboards and ensure alert thresholds remain appropriate.</li><li>ServiceNow Ticket Management: Own the ticket lifecycle for incoming incidents and service requests. Triage, categorise, prioritise, and either resolve or escalate. Maintain SLA compliance for response and update targets. Expected to handle 15-25 tickets per day across environments.</li><li>Backup Validation: Perform daily Veeam Backup &amp; Replication job status checks (~1,290 servers) and Azure Backup status validation. Log failures, attempt basic remediation (re-run failed jobs), and escalate persistent failures to Senior Engineers.</li><li>Patching Support: Assist Senior Engineers during monthly patch cycles. This includes pre-patch checks, server reboots, and post-patch validation across WSUS/SCCM (Windows) and Ansible-managed (Linux) estates. Also assist with Azure Update Manager deployment validation and failed-patch reporting.</li><li>VM Troubleshooting: Perform basic troubleshooting on Azure VMs (connectivity, disk, performance) and vSphere VMs (console access, snapshot management, resource contention). Independently resolve P3/P4 VM issues.</li><li>Windows Server Administration: Basic administration including service restarts, event log analysis, disk space management, user access troubleshooting, and DNS/DHCP validation.</li><li>Incident First Response (On-Call): During on-call periods, act as the first responder for all P1 alerts. Perform initial triage, engage vendor support if needed, communicate status updates, and escalate to Senior Engineers/Infrastructure Lead within 30 minutes if resolution is not achievable.</li><li>Documentation &amp; Knowledge Base: Maintain and update operational runbooks, known-error records, and knowledge base articles. Contribute to process improvement initiatives.</li></ul> If you are looking for a new challenge and think this could be an ideal next step, we want to hear from you! Apply now with an up-to-date CV to be considered

Infrastructure Engineer

Role: Finance Assistant Location: Central London (5days onsite) Industry: Managed Services Business Salary: Up to £40,000 + Benefits + Study SupportAbout the RoleWe are seeking a proactive and detail-focused Finance Assistant to join our growing Managed Services business. This is a hands-on, high-visibility role supporting the wider finance team across all core transactional and reporting activities.The successful candidate will play a key part in the day-to-day running of the finance function - owning purchase and sales ledger processes, supporting recurring billing and credit control, and helping the team improve automation and efficiency as the business continues to grow. It is an excellent opportunity for a Finance Assistant, Accounts Assistant, or part-qualified accountant looking to develop their career within an ambitious and supportive environment.Key ResponsibilitiesPurchase Ledger &amp; Accounts Payable * Process supplier invoices accurately and in a timely manner. * Reconcile supplier statements and resolve queries. * Prepare and support weekly and monthly payment runs. * Maintain accurate supplier records and payment terms.Sales Ledger &amp; Recurring Billing * Raise customer invoices, including recurring service, licence and maintenance billing. * Allocate customer receipts and maintain accurate sales ledger records. * Support the setup and reconciliation of Direct Debit collections. * Assist with billing accuracy checks across managed services and support contracts.Credit Control &amp; Cash * Support debt collection and aged debtor management, including proactive customer contact. * Perform bank reconciliations across multiple accounts. * Process and reconcile expenses, corporate cards and petty cash. * Contribute to weekly cash reporting and working capital monitoring.Month-End &amp; Reporting Support * Assist with month-end close, including journals, accruals, prepayments and balance sheet reconciliations. * Support the preparation of management accounts and internal reporting. * Help maintain accurate and up-to-date finance records within theERP/accounting system. * Contribute to VAT return preparation, payroll support and general HMRC filings. * Systems, Process &amp; Continuous Improvement * Support the ongoing improvement of finance processes and workflows. * Assist with automation initiatives and ERP/accounting system optimisation. * Work closely with operational teams to improve data accuracy and reporting visibility. * Provide finance support on onboarding and integration of any acquired businesses.Essential Experience * Previous experience in a Finance Assistant, Accounts Assistant or similar transactional finance role. * Solid working knowledge of purchase ledger, sales ledger and bank reconciliations. * Strong Excel skills and comfortable working with finance data. * Experience with accounting systems (Sage, Xero, QuickBooks, NetSuite, SAP or similar). * Excellent attention to detail, accuracy and organisational skills. * Clear, confident communicator, comfortable working with both finance and non-finance colleagues.Desirable Experience * Experience within an MSP, managed services, managed print, telecoms, IT services or recurring revenue environment. * Exposure to recurring billing, service contracts or Direct Debit collections. * Experience supporting month-end close and management accounts preparation. * Experience with credit control and debt collection. * Experience of process improvement or finance system implementations.Qualifications * AAT qualified, part-qualified or actively studying. * Part-qualified ACCA, CIMA or ACA candidates will also be considered. * Qualified by experience candidates with strong relevant experience are equally welcome to apply.Personal Attributes * Reliable, accurate and highly organised. * Proactive and solutions-driven - willing to spot issues and suggest improvements. * Hands-on and happy working in the day-to-day detail. * Ambitious and keen to develop, both technically and commercially. * Strong team player who can also work independently when needed.What We Offer* Competitive salary up to £40,000 based on experience. * Full study support for AAT, ACCA or CIMA. * Genuine opportunity to grow with an ambitious and expanding business. * Supportive, entrepreneurial and collaborative environment. * Clear career progression opportunities. * Pension scheme. * Holiday allowance.

Finance Assistant

<h1>PR Executive</h1>Leicester (Hybrid) £26,000-£30,000 DOEAre you a creative storyteller with around 1-2 years' PR experience looking to take the next step in your career? We're working with a thriving agency in Leicester that's looking for a talented PR Executive to join their growing team.This is a fantastic opportunity to work across a varied client portfolio, creating engaging campaigns, building media relationships, and delivering standout results in a collaborative agency environment.<h3>What you'll be doing:</h3><ul ><li>Writing press releases, features and engaging content</li><li>Pitching stories to journalists and building media relationships</li><li>Supporting the planning and delivery of PR campaigns</li><li>Monitoring media coverage and producing client reports</li><li>Assisting with social media and content creation</li><li>Working closely with clients and the wider agency team</li></ul><h3>What we're looking for:</h3><ul ><li>1-2 years' experience in a PR role, ideally within an agency</li><li>Excellent written and verbal communication skills</li><li>Strong organisational skills and attention to detail</li><li>A proactive attitude with plenty of creative ideas</li><li>Passion for media, communications and current affairs</li></ul><h3>What's on offer:</h3><ul ><li>£26,000-£30,000 salary (DOE)</li><li>Hybrid working</li><li>25 days holiday plus bank holidays</li><li>Company pension</li><li>Ongoing training and career development</li><li>Regular team socials and events</li><li>A supportive, collaborative agency culture</li><li>The opportunity to work with a diverse range of exciting clients</li></ul>If you're looking to develop your PR career with an ambitious agency that genuinely invests in its people, we'd love to hear from you. Apply today!

PR Executive 

Role: IT Systems Analyst Location: Cannock Salary: £32,000 Overview We are seeking a proactive and technically minded IT Systems Analyst to join our growing team. This is a varied role that combines IT support, business systems administration, data analysis, and continuous improvement. You will act as a key link between users, business stakeholders, and external development partners, ensuring our systems operate effectively while identifying opportunities to improve processes, reporting, and business performance through better use of technology and data. The ideal candidate will have a strong foundation in 1st and 2nd Line IT Support alongside a genuine interest in data, reporting, and digital transformation. You do not need to be a developer, but you should be comfortable working with data, analysing business processes, and helping shape system enhancements. Key Responsibilities IT Support &amp; Systems Administration<ul><li>Provide 1st and 2nd Line support for users across hardware, software, networking, and business applications.</li><li>Support Microsoft 365 including Outlook, Teams, SharePoint, and OneDrive.</li><li>Troubleshoot desktop, laptop, printer, and mobile device issues.</li><li>Assist with user account administration, permissions, and onboarding activities.</li><li>Support network connectivity and basic infrastructure troubleshooting.</li><li>Maintain IT documentation, procedures, and knowledge base articles.</li></ul> Data Analysis &amp; Business Improvement<ul><li>Analyse business data to identify trends, inefficiencies, and opportunities for improvement.</li><li>Create and maintain reports, dashboards, and spreadsheets to support business decision-making.</li><li>Transform complex data sets into meaningful insights and actionable recommendations.</li><li>Support data cleansing, validation, and migration activities.</li><li>Use Excel and reporting tools to automate manual processes and improve operational efficiency.</li></ul> Business Systems &amp; Application Support<ul><li>Investigate system issues and coordinate resolutions with third-party suppliers and development partners.</li><li>Assist with system upgrades, testing, and user acceptance activities.</li><li>Gather feedback from users to identify opportunities for system improvements. </li></ul>Skills &amp; ExperienceEssential<ul><li>Experience providing 1st and 2nd Line IT Support.</li><li>Strong knowledge of Microsoft 365, including Outlook, Teams, Excel, SharePoint, and OneDrive.</li><li>Good understanding of Windows operating systems and desktop support.</li><li>Basic networking knowledge including TCP/IP, DNS, DHCP, VPNs, and Wi-Fi troubleshooting.</li><li>Strong Excel skills including Pivot Tables, Lookups, data manipulation, and reporting.</li><li>Excellent analytical and problem-solving abilities.</li><li>Ability to communicate effectively with both technical and non-technical stakeholders.</li><li>Strong organisational skills with the ability to manage multiple priorities.</li></ul>Desirable<ul><li>Experience with Power BI, Power Query, or similar reporting tools.</li><li>Exposure to SQL or database querying.</li><li>Experience supporting ERP, CRM, or business systems.</li><li>Understanding of business process mapping and continuous improvement.</li><li>Experience working with outsourced development teams or third-party software providers.</li><li>Knowledge of Power Automate or workflow automation tools.</li></ul> If you think this could be the ideal next step in your career we want to hear form you! Apply now with an up-to-date CV!

IT Systems Analyst

Role - Senior Infrastructure Engineer (Linux &amp; Cloud Automation) Location - Manchester Salary - £55,000 We are is hiring a Senior Infrastructure Engineer to take ownership of Linux infrastructure and cloud automation across our managed service customer base. This is a hands-on, senior engineering role with real ownership and accountability, not a support desk position. The RoleYou'll be responsible for end-to-end Linux patching using Ansible, managing Azure Backup for Linux workloads, building infrastructure-as-code deployments with Bicep and ARM templates, and maintaining CI/CD pipelines through Azure DevOps. You'll also act as the escalation point for T1 engineers and play a key role in P1 major incident response as part of a 1-in-5 weekly on-call rota. On-call compensation is provided. What We're Looking For<ul><li>5-7 years of enterprise infrastructure engineering experience, ideally within an MSP or multi-customer environment</li><li>Strong Linux administration skills across RHEL, CentOS, Ubuntu, and Oracle Linux</li><li>Proven Ansible experience including playbook development, patching lifecycle management, and compliance reporting</li><li>Hands-on Azure proficiency covering Linux VM management, Azure Update Manager, Azure Backup, Key Vault, and networking</li><li>Experience with Infrastructure-as-Code using Bicep and/or ARM templates</li><li>Familiarity with Azure DevOps CI/CD pipelines for infrastructure automation</li><li>Solid Bash scripting skills for automation and maintenance tasks</li><li>Strong understanding of ITIL change management processes, including RFC preparation and CAB attendance</li><li>Experience with ServiceNow for ticket and change management</li></ul> Required QualificationsAZ-104 (Azure Administrator Associate) or equivalent demonstrated Azure experience.What Matters MostYou take full ownership of what you're responsible for, whether that's hitting a &gt;95% Linux patching compliance SLA, maintaining &gt;98% backup success rates, or driving an escalated incident to resolution without needing to push it further up the chain. You're automation-first in your thinking and disciplined in your approach to change management and documentation.If you're a Linux and cloud engineer looking for a role with genuine technical depth and real ownership across a diverse MSP environment, we'd love to hear from you. Apply now with an up-to-date CV to be considered.

Senior Infrastructure Engineer (Linux)

<h1>Content Creator</h1>Location: Stafford (Hybrid - 3 days in the office, 2 from home) Salary: £26,000 - £32,000 + BenefitsAre you a creative Content Creator with a passion for producing engaging digital content that captures attention and delivers results?We're recruiting on behalf of a growing marketing agency in Stafford that's looking to expand its creative team. This is an exciting opportunity to work with a variety of clients, creating impactful content across social media, video and digital marketing campaigns.<h3>The Role</h3>As a Content Creator, you'll be responsible for planning, creating and delivering engaging content across multiple digital platforms. From filming and editing short-form videos to developing creative ideas and writing compelling social copy, you'll play a key role in bringing client campaigns to life.<h3>Key Responsibilities</h3><ul ><li>Plan, create and publish engaging content across TikTok, Instagram, LinkedIn, Facebook and YouTube</li><li>Film and edit short-form video content using Adobe Premiere Pro, CapCut or similar software</li><li>Write engaging social media copy, captions and campaign content</li><li>Collaborate with designers, marketers and account managers to deliver creative campaigns</li><li>Keep up to date with the latest social media trends and identify new content opportunities</li><li>Schedule content and monitor engagement across social platforms</li><li>Analyse campaign performance and use insights to improve future content</li><li>Attend client meetings, content shoots and events where required</li></ul><h3>Requirements</h3><ul ><li>1-3 years' experience in a Content Creator, Social Media or Digital Marketing role</li><li>Experience creating engaging content across multiple social media platforms</li><li>Proficiency with Adobe Premiere Pro, CapCut or similar editing software</li><li>Excellent copywriting and storytelling skills</li><li>A creative mindset with a strong eye for detail</li><li>Photography or graphic design experience would be advantageous</li></ul><h3>What's on Offer?</h3><ul ><li>Salary of £26,000 - £32,000</li><li>Hybrid working (3 days in the office)</li><li>Flexible working hours</li><li>Ongoing training and professional development</li><li>Clear career progression opportunities</li><li>25 days holiday plus bank holidays</li><li>Company pension</li><li>Regular team socials and wellbeing initiatives</li></ul>If you're a creative content professional looking to join a collaborative agency where you'll work on exciting campaigns and have the opportunity to develop your skills, we'd love to hear from you.Apply today or get in touch to find out more about this opportunity.

<h1>PPC Specialist</h1>Location: Leicester (Hybrid - 3 days in the office, 2 from home) Salary: £35,000 - £42,000 + BenefitsAre you a data-driven PPC Specialist looking to join a growing digital marketing agency where your ideas are valued and your campaigns make a real impact?We're partnering with an ambitious agency in Leicester that's expanding its paid media team. Working across a varied portfolio of clients, you'll take ownership of paid search campaigns, helping businesses grow through strategic, performance-led marketing.<h3>The Role</h3>As PPC Specialist, you'll be responsible for planning, managing and optimising paid advertising campaigns across Google Ads and Microsoft Ads, ensuring clients achieve maximum return on investment.<h3>Key Responsibilities</h3><ul ><li>Create, manage and optimise PPC campaigns across Google Ads and Microsoft Ads</li><li>Carry out keyword research, audience targeting and competitor analysis</li><li>Monitor campaign performance and implement data-driven improvements</li><li>Produce monthly reports and present campaign insights to clients</li><li>Manage budgets and maximise ROI across multiple accounts</li><li>Work closely with SEO, Content and Creative teams on integrated campaigns</li><li>Stay up to date with the latest PPC trends and platform updates</li></ul><h3>Requirements</h3><ul ><li>2+ years' experience managing PPC campaigns</li><li>Strong knowledge of Google Ads and Google Analytics</li><li>Experience using Google Tag Manager is desirable</li><li>Excellent analytical skills with a commercial mindset</li><li>Confident managing multiple client accounts</li><li>Google Ads certifications are advantageous</li></ul><h3>What's on Offer?</h3><ul ><li>Salary of £35,000 - £42,000</li><li>Hybrid working (3 days in the Leicester office)</li><li>Flexible working hours</li><li>Ongoing training and professional development</li><li>Clear progression opportunities</li><li>Regular team socials</li><li>Pension scheme</li><li>25 days holiday plus bank holidays</li></ul>If you're looking to join a collaborative agency where you'll work on exciting campaigns for a diverse client base, we'd love to hear from you.

PPC Specialist

Project Manager - Technology ServicesSalary: Up to £47,000 + £4,000 Car AllowanceLocation: Sheffield (Head Office), with travel to client sites across the UKWe are looking for an experienced Project Manager to join our Technology Services team. Based at our Head Office in Sheffield, you will be required to attend client sites across the UK as needed.Reporting to the Senior Project Manager, you will lead projects from concept through to completion, ensuring delivery on time, within budget and to the required quality standards.Key Responsibilities<ul><li>Lead and manage Data and IT-related projects from initiation through to close.</li><li>Develop and maintain project plans, timelines, budgets and resource schedules.</li><li>Monitor risks, issues and project performance, and manage escalations where required.</li><li>Manage client expectations and maintain strong relationships and communication with internal and external stakeholders.</li><li>Ensure project deliverables are completed to agreed scope, quality and commercial objectives.</li><li>Provide regular progress and status reporting to the Senior Project Manager.</li></ul>About You<ul><li>Project management and delivery experience within Data, IT or a related technical services environment.</li><li>Structured in approach with strong organisational skills and the ability to manage multiple priorities.</li><li>Excellent communication and stakeholder management skills.</li><li>Commercial and financial awareness.</li><li>Ability to read and understand technical documentation, drawings and scopes of work.</li><li>A proactive, professional and team-focused approach.</li><li>Significant experience delivering projects and solutions into the Retail and Hospitality sectors.</li><li>Prince2, Agile, Waterfall or similar certification.</li><li>Solid understanding of Networking, Wi-Fi, cabling infrastructure and IT solutions.</li><li>Proficient across O365 and Project Management tools such as Project, Asana or Monday.com.</li></ul>Why Join Us?This is an excellent opportunity for a motivated project professional looking to take ownership of varied and high-impact projects. We believe in a genuine One Team approach, encouraging collaboration across the business to deliver a reliable, high-quality service to our clients.We invest in our people, support continuous learning, and provide clear opportunities for development and career progression.How to ApplyPlease send your across your most up-to-date CV and I will aim to come back to you shortly.

IT Project Manager - Sheffield

IT Helpdesk Team Lead / Manager - West YorkshireReady to lead from the front?We're a fast-moving IT support and solutions company, and we're looking for a sharp, motivated Helpdesk Team Lead / Manager to take ownership of our support function and drive it forward across West Yorkshire.If you're someone who loves solving problems and loves helping people grow, this one's for you.What you'll be doing<ul><li>Leading and motivating a team of helpdesk engineers to deliver outstanding first-class support</li><li>Being the go-to escalation point for complex technical issues</li><li>Setting the standard for response times, ticket quality, and customer satisfaction</li><li>Coaching and developing your team through regular 1-to-1s and performance reviews</li><li>Keeping a close eye on SLAs and KPIs - and knowing what to do when things need to shift</li><li>Working closely with senior management to improve processes and tools</li><li>Acting as a bridge between the helpdesk team and the wider business</li></ul>What we're looking for<ul><li>Proven experience in an IT helpdesk or technical support environment</li><li>Previous team lead or supervisory experience (or ready to make that step up)</li><li>A solid understanding of IT infrastructure, networking, and common support tooling</li><li>Someone who stays calm under pressure and leads by example</li><li>Strong communication skills - with both your team and end users</li><li>A genuine passion for great customer service and continuous improvement</li></ul>Nice to have<ul><li>Experience with ITIL frameworks or service desk platforms (e.g. ConnectWise, Autotask, Freshdesk)</li><li>Relevant certifications (CompTIA, Microsoft, ITIL Foundation, etc.)</li></ul>What's in it for you<ul><li>A key leadership role with real influence over how the team operates</li><li>A supportive, collaborative environment where your ideas are heard</li><li>Opportunities to grow as the business grows</li><li>Competitive salary (dependent on experience)</li></ul>Sound like you?We'd love to hear from you. Hit apply, send us your CV, and let's have a conversation.

Helpdesk Team Lead / Manager - West Yorkshire

Job Title: Technical Support Engineer Salary: Up to £35,000 Type: Full-TimeAbout the Role: We are seeking an experienced and driven Technical Support Engineer to join our growing team. In this pivotal role, you will play a key part in the success of our IT department, combining hands-on technical support, field support and working in an ambitious technical team. Key Responsibilities -* Provide technical support to clients, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working with both internal and external teams to diagnose and resolve technical problemsSkills Required -* Previous experience within an IT Support setting * Windows OS, Active Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-faceIf you are passionate about IT, have a customer-centric mindset, and thrive in a fast-paced environment, we would love to hear from you! This is an incredible opportunity to join a growing company that values its employees and provides a platform for professional growth.Why Join Us?<ul><li>Supportive environment with the chance to make a real impact on the direction of IT services within the company.</li><li>Ongoing training and development to help you reach your career goals.</li></ul>If you're looking for a challenging and rewarding opportunity where you can develop your career, and make a difference, we'd love to hear from you!Apply Today!

Technical Support Engineer - Middlesbrough

Role: Senior IT Technician Salary: Up to £40,000 Location: Tunbridge Wells Setup: Full Time | PermanentOur client is a well-established managed service provider with a long track record of delivering tailored IT solutions to businesses across the UK. They work as a genuine extension of their clients' teams, building close, long-term partnerships that help those businesses grow and stay resilient.They've built a culture around continuous learning and shared development, which keeps both their team and their clients ahead of the curve. From cloud migrations to cybersecurity and proactive support, they deliver reliable, cost-effective services that let their clients get on with running their business.About the RoleAs a Senior IT Technician, you'll work closely with management to onboard new clients, handle the more complex support requests, and act as the link between the helpdesk and new client partnerships. You'll lead onboarding projects end to end, from the first site visit through to system migrations, making sure every client transition is smooth, properly documented and fully supported.It's a visible, client-facing role that'll suit someone who likes taking ownership, enjoys getting stuck into technical problems, and brings a confident, consultative approach to the people side as well as the tech.Key Responsibilities* Leading the end-to-end onboarding process for new clients * Acting as an escalation point for complex 3rd line issues * Carrying out on-site client audits and technical assessments * Supporting the helpdesk with advanced troubleshooting and mentoring * Managing and monitoring client infrastructure across cloud and on-prem * Documenting systems, processes and technical insight for the wider team * Coordinating connectivity and VoIP setups with third-party providers * Contributing to process and policy improvements with a security-first mindsetKey Skills &amp; Experience* A valid UK driving licence, and happy to travel and stay overnight across the UK when needed * Extensive IT support experience, including onboarding and migrations * Strong Microsoft 365 knowledge (Intune, Purview, Security, Azure, Entra) * Working knowledge of GDPR, ITIL-aligned systems and security best practice * A collaborative approach to leadership and service delivery * Able to juggle multiple priorities and complex technical challenges * Excellent documentation, planning and client communication skillsNice to Have (Not Essential)* Certifications in Microsoft 365, CompTIA or ITIL v3/4 * Experience with Dynamics CRM, RMM tools, scripting (PowerShell, BASH), and Teams PSTN or 3CX adminWhat's in it for You?* Extra annual leave, Including your birthday off, plus long-service bonuses * Company vehicle for work-related travel * Learning &amp; development time, dedicated hours each week for professional growth * Remote work support, hardware provided for hybrid working once eligible * Funded exams &amp; study materials, invest in your future, on them * Eye care &amp; wellness support * Company-funded social events because connection matters * Tech &amp; cycle salary sacrifice schemes save on the latest gear * A collaborative culture, your voice matters and your growth is supportedAdditional Information* Applicants must be eligible to work in the UK and able to provide right-to-work documentation * A full UK driving licence and access to personal transport are required * Successful candidates will be subject to DBS and employment screening Ready to Take the Next Step?If you're a driven, experienced IT professional looking for your next challenge in a supportive environment, we'd love to hear from you. Apply now or get in touch for a confidential chat.

Senior IT Engineer

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<h2>Your Career at Nextech</h2>
At Nextech, we believe in encouraging individuals to take the next step in their careers, which is why we don't require any previous recruitment experience to join our team. Our comprehensive training program will equip you with the skills and knowledge needed to excel as a consultant. We offer a clear progression plan, allowing you to advance from trainee to director level, and our uncapped commission scheme rewards your hard work and dedication.
Our vibrant company culture and social activities are key to our team spirit. Enjoy company holidays, a corporate health package, team lunches, and "Feel Good Thursdays" as part of the Nextech family. Join us and grow your career in an environment that values your well-being, growth and success.

JOIN NEXTECH TODAY

<h1>Want to know more? Get in touch with us today!</h1>

Our Values

<h3>Post a Vacancy</h3>

<h3>WHY CHOOSE US</h3>
At Nextech, we provide outstanding IT, Tech, and Marketing recruitment services to help grow your business and team. Our mission is to create a vibrant community through hard work, dedication, and respect for our partners. By working with us, you tap into a supportive network that thrives on our core values: growth, community, and collaboration.
We believe these values are the pillars for building successful recruitment partnerships and delivering outstanding results. Grow with us and let Nextech guide you through building and expanding dream team.

YOUR NEXT EMPLOYEE

<h2>Our Sectors</h2>

<h3>Client and Candidate Testimonials</h3>

<h2>Hiring Tips</h2>

<h3>Submit your CV</h3>

<h3>WHY CHOOSE US</h3>
At Nextech, we're not just another recruitment agency; we're your next step towards success in the tech industry. Why choose us? Because we're committed to your growth, both personally and professionally. We believe in cultivating a supportive network, not only within our team but also within the broader tech industry. Our core values&mdash;growth, community, and collaboration&mdash;are more than just words; they're the foundation of our successful recruitment partnerships.
With Nextech, you're not just another candidate; you're part of a thriving ecosystem dedicated to your success. Let us guide you through every milestone of your tech journey, helping you explore opportunities for growth and advancement. Join us, and let's take the next step together towards mutual success.

<h3>Featured Jobs</h3>

YOUR NEXT ROLE

<h2>Interview Tips</h2>

<h3>Our Values</h3>

ABOUT US

Welcome to Nextech, your next partner in tech recruitment solutions. Based in the lively city of Manchester, we specialise in facilitating both permanent and contract placements for companies across the UK, Europe &amp; US.
<h5>At Nextech, we understand the pivotal role that good recruitment services bring to both clients and candidates to ensure the best fit for your business/you.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</h5>
We are committed to helping grow your community by connecting talented professionals with innovative companies. Ready to take your next step or take your tech recruitment to the next level? Contact Nextech today to learn more about how we can help achieve your goals.

CONTACT NEXTECH TODAY &rarr;

<h3>OUR MISSION</h3>
At Nextech, we're dedicated to advancing your tech career through personalised support and tailored opportunities. Our foundation is built upon 3 pillars of excellence- clients, candidates &amp; our team.
<h5>We strive to grow a vibrant community through hard work, dedication &amp; respect for our associates.</h5>
We are your next step towards success, guiding you through every milestone of your tech journey.

<h3>Tech Trends</h3>

<h3>Career Advice</h3>

<h3>Industry News</h3>

<h3>Read the Career Advice</h3>

<h4>Whether you&rsquo;re a talented tech professional ready for your next career opportunity, or a company looking to build your dream team, Nextech has you covered. Our recruitment services are tailored to meet the unique needs of both candidates and clients Ensuring our seamless matches drive success and growth.</h4>

AI Platform engineer

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