Role: IT Systems Analyst Location: Cannock Salary: £32,000 Overview We are seeking a proactive and technically minded IT Systems Analyst to join our growing team. This is a varied role that combines IT support, business systems administration, data analysis, and continuous improvement. You will act as a key link between users, business stakeholders, and external development partners, ensuring our systems operate effectively while identifying opportunities to improve processes, reporting, and business performance through better use of technology and data. The ideal candidate will have a strong foundation in 1st and 2nd Line IT Support alongside a genuine interest in data, reporting, and digital transformation. You do not need to be a developer, but you should be comfortable working with data, analysing business processes, and helping shape system enhancements. Key Responsibilities IT Support &amp; Systems Administration<ul><li>Provide 1st and 2nd Line support for users across hardware, software, networking, and business applications.</li><li>Support Microsoft 365 including Outlook, Teams, SharePoint, and OneDrive.</li><li>Troubleshoot desktop, laptop, printer, and mobile device issues.</li><li>Assist with user account administration, permissions, and onboarding activities.</li><li>Support network connectivity and basic infrastructure troubleshooting.</li><li>Maintain IT documentation, procedures, and knowledge base articles.</li></ul> Data Analysis &amp; Business Improvement<ul><li>Analyse business data to identify trends, inefficiencies, and opportunities for improvement.</li><li>Create and maintain reports, dashboards, and spreadsheets to support business decision-making.</li><li>Transform complex data sets into meaningful insights and actionable recommendations.</li><li>Support data cleansing, validation, and migration activities.</li><li>Use Excel and reporting tools to automate manual processes and improve operational efficiency.</li></ul> Business Systems &amp; Application Support<ul><li>Investigate system issues and coordinate resolutions with third-party suppliers and development partners.</li><li>Assist with system upgrades, testing, and user acceptance activities.</li><li>Gather feedback from users to identify opportunities for system improvements. </li></ul>Skills &amp; ExperienceEssential<ul><li>Experience providing 1st and 2nd Line IT Support.</li><li>Strong knowledge of Microsoft 365, including Outlook, Teams, Excel, SharePoint, and OneDrive.</li><li>Good understanding of Windows operating systems and desktop support.</li><li>Basic networking knowledge including TCP/IP, DNS, DHCP, VPNs, and Wi-Fi troubleshooting.</li><li>Strong Excel skills including Pivot Tables, Lookups, data manipulation, and reporting.</li><li>Excellent analytical and problem-solving abilities.</li><li>Ability to communicate effectively with both technical and non-technical stakeholders.</li><li>Strong organisational skills with the ability to manage multiple priorities.</li></ul>Desirable<ul><li>Experience with Power BI, Power Query, or similar reporting tools.</li><li>Exposure to SQL or database querying.</li><li>Experience supporting ERP, CRM, or business systems.</li><li>Understanding of business process mapping and continuous improvement.</li><li>Experience working with outsourced development teams or third-party software providers.</li><li>Knowledge of Power Automate or workflow automation tools.</li></ul> If you think this could be the ideal next step in your career we want to hear form you! Apply now with an up-to-date CV!

Technical Deve

<h1>Paid Social Executive</h1>Birmingham (Hybrid - 3 Days in Office) £25,000 - £28,000 DOE + Excellent BenefitsAre you passionate about paid social and looking to take the next step in your digital marketing career? We're partnering with a growing, award-winning agency in Birmingham that's looking for a Paid Social Executive to join their high-performing team.This is an exciting opportunity to work with a diverse portfolio of clients, helping to plan, execute and optimise paid social campaigns across major platforms including Meta, TikTok, LinkedIn and Pinterest.<h2>What You'll Be Doing</h2><ul ><li>Managing and optimising paid social campaigns across multiple platforms</li><li>Monitoring performance and making data-driven recommendations</li><li>Creating campaign reports and presenting insights to internal teams and clients</li><li>Supporting strategy development and campaign planning</li><li>Keeping up to date with platform updates, trends and best practices</li><li>Collaborating with creative, content and wider digital teams</li></ul><h2>What We're Looking For</h2><ul ><li>Previous experience in paid social advertising, either agency-side or in-house</li><li>Strong understanding of Meta Ads Manager and other paid social platforms</li><li>Analytical mindset with the ability to interpret campaign data</li><li>Excellent communication and organisational skills</li><li>A proactive attitude and genuine enthusiasm for digital marketing</li></ul><h2>What's On Offer</h2><ul ><li>Salary of £25,000 - £28,000 DOE</li><li>Hybrid working model (3 days per week in the Birmingham office)</li><li>Generous holiday allowance</li><li>Ongoing training and professional development opportunities</li><li>Regular team socials and events</li><li>Wellbeing initiatives and employee support programmes</li><li>Clear progression pathways within a growing agency</li></ul>If you're looking to develop your paid social career within a supportive agency environment that values innovation, collaboration and growth, we'd love to hear from you.

Paid Social Executive

Business Development Manager / Account Manager - Stockton On Tees (4 Day WFH)Who We Are Our client is a well-established IT Solutions and Services company. Their approach centres on understanding each customer's unique requirements and delivering tailored solutions that improve efficiency, reduce friction, and create long-term value. With decades of combined industry experience, their team is committed to pairing innovative technology with exceptional service and support.Role Overview A full-time Business Development Manager is required to join their team in a hybrid capacity, based primarily from home, with occasional office visits to their Stockton On Tees site. This role involves identifying and securing new business, managing ongoing client relationships, and supporting customers throughout the sales cycle. Responsibilities include developing strategic sales plans, meeting performance targets, conducting market analysis, representing the company at events, and collaborating with internal departments to ensure smooth delivery of customised solutions.Key Requirements<ul><li>Strong ability to source new business and maintain professional client relationships</li><li>Experience in sales strategy development and target achievement</li><li>Excellent communication, negotiation, and presentation abilities</li><li>Comfortable working independently and as part of a wider team within a hybrid model</li><li>Industry experience in managed print or related technology sectors is beneficial but not essential</li></ul>What You'll Gain<ul><li>A competitive salary package, including protected commission during onboarding and a base salary of up to £35,000.</li><li>Genuine long-term growth opportunities in sales and business development</li><li>A flexible working structure where you manage your own schedule and workload</li><li>Access to high-quality tools, technology, and professional resources</li><li>Significant earning potential through commission scheme, offering potential first year earnings beyond £70/75k OTE</li></ul>If interested, please apply with your most up-to-date version of your CV. Thanks

Business Development Manager - Stockton on Tees 

<h1>Paid Media Specialist / Paid Media Manager</h1>Birmingham (Hybrid Working) £28,000 - £36,000 DOE + Excellent Benefits<h2>The Opportunity</h2>We're partnering with an ambitious and growing business looking to strengthen its digital marketing team with the addition of a Paid Media Specialist or Paid Media Manager.This is a fantastic opportunity for a performance-driven marketer who enjoys working with data, optimising campaigns and delivering measurable results. Whether you're an experienced Specialist looking for the next step or a Manager seeking a new challenge, this role offers genuine career development within a collaborative and supportive environment.You'll be responsible for managing and optimising paid search campaigns, driving performance across multiple channels and using data-led insights to maximise ROI.<h2>Key Responsibilities</h2><ul ><li>Manage and optimise paid media campaigns across Google Ads and Microsoft Advertising.</li><li>Develop, implement and refine Search, Shopping and Performance Max strategies.</li><li>Monitor campaign performance, analyse data and identify opportunities to improve results.</li><li>Manage budgets and ensure campaigns are delivered efficiently against agreed KPIs.</li><li>Conduct keyword research, search term analysis and competitor reviews.</li><li>Create and test ad copy to improve engagement and conversion rates.</li><li>Oversee Google Merchant Center activity, including feed diagnostics and optimisation.</li><li>Build meaningful reports and dashboards to communicate campaign performance and insights.</li><li>Work closely with wider marketing teams and stakeholders to align paid media activity with business objectives.</li><li>Stay up to date with industry trends, platform developments and best practices.</li></ul><h2>Skills &amp; Experience</h2><ul ><li>Proven experience managing paid search campaigns across Google Ads and Microsoft Advertising.</li><li>Strong understanding of Search, Shopping and Performance Max campaign management.</li><li>Experience working with Google Merchant Center, including feed management and optimisation.</li><li>Good knowledge of GA4, Google Tag Manager and conversion tracking.</li><li>Strong analytical mindset with the ability to interpret data and make informed decisions.</li><li>Advanced Excel or Google Sheets skills, including reporting, formulas and data analysis.</li><li>Experience creating reports and dashboards using Looker Studio (Google Data Studio).</li><li>Comfortable using Google Ads Editor, bulk uploads and automation tools.</li><li>Experience with Google Ads Scripts or other forms of marketing automation would be advantageous.</li><li>Confident carrying out search query reviews, negative keyword management, ad testing, budget pacing and performance optimisation.</li><li>Familiarity with CRO and user behaviour tools such as Hotjar or Microsoft Clarity would be beneficial.</li><li>Google Ads certifications are desirable.</li><li>Ecommerce experience would be advantageous but is not essential.</li><li>Strong communication skills and the ability to present recommendations to stakeholders.</li></ul><h2>What's on Offer?</h2><ul ><li>Salary of £28,000 - £36,000 depending on experience.</li><li>Hybrid working model.</li><li>Excellent benefits package.</li><li>Ongoing training and professional development.</li><li>Clear progression opportunities.</li><li>Supportive and collaborative working culture.</li><li>Opportunity to work on varied and exciting campaigns with a focus on continuous improvement and innovation.</li></ul>If you're passionate about paid media and want to join a business where your work can make a real impact, we'd love to hear from you.

Paid Media Manager/Specialist

Senior IT EngineerLocation: Northampton Salary: £30,000 - £40,000 Type: Full-Time, Permanent Award-Winning MSPWe are partnering with an award-winning Managed Service Provider that has quickly established itself as one of the most exciting and fastest-growing businesses in the sector. Following continued growth and a strong pipeline of new clients, they are looking to add a Senior IT Engineer to their expanding technical team.This is an excellent opportunity to join a business that is making a real impact in the MSP market, working alongside talented engineers in a collaborative environment where your contribution will be recognised and rewarded.The RoleAs a Senior IT Engineer, you will play a key role in supporting a diverse client base across a range of industries. The position combines 2nd and occasional 3rd line support responsibilities with project delivery work, providing excellent variety and the opportunity to further develop your technical expertise.You will work closely with both clients and internal teams, acting as a technical escalation point while also contributing to infrastructure upgrades, cloud migrations, and wider IT improvement projects.Key Responsibilities<ul><li>Providing 2nd and some 3rd line technical support across a range of client environments</li><li>Managing and resolving escalated service desk tickets</li><li>Supporting Microsoft 365 and Azure environments</li><li>Administering Active Directory and Entra ID</li><li>Troubleshooting server, network, and infrastructure issues</li><li>Assisting with the design, implementation, and delivery of IT projects</li><li>Supporting cloud migrations and infrastructure upgrades</li><li>Maintaining high levels of customer service and communication</li><li>Creating and maintaining technical documentation</li><li>Occasional client site visits for project work and technical support</li></ul>Skills &amp; ExperienceWe are interested in speaking with candidates who have experience with a number of the following technologies:<ul><li>Previous experience in a 2nd line MSP support position</li><li>Experience working within an MSP environment would be highly beneficial</li><li>Microsoft 365</li><li>Azure</li><li>Active Directory and Entra ID</li><li>Windows Server</li><li>Intune</li><li>Exchange Online</li><li>Networking technologies including DNS, DHCP, TCP/IP, VLANs, and firewalls</li><li>Virtualisation technologies such as VMware or Hyper-V</li><li>Backup and disaster recovery solutions</li><li>Strong troubleshooting and problem-solving skills</li><li>Excellent communication and customer-facing abilities</li></ul>What's on Offer?<ul><li>Salary between £30,000 and £40,000 depending on experience</li><li>Opportunity to join an award-winning and rapidly growing MSP</li><li>Exposure to a wide range of technologies and client environments</li><li>Project work alongside day-to-day support responsibilities</li><li>Clear progression opportunities as the business continues to expand</li><li>Supportive leadership team that invests in employee development</li><li>Ongoing training and certification support</li><li>Flexible working arrangements</li><li>Modern and collaborative working environment</li></ul>If you're an ambitious IT professional looking to join a business on an exciting growth journey, we'd love to hear from you.

Senior IT Engineer 

Service Desk Engineer Location: Northampton Salary: Up to £32,000 Set-up: Flexible Working Company: Market-Leading IT ProviderWe're working with a market-leading IT solutions provider that is looking to add a talented Service Desk Engineer to its growing team in Northampton.This is an excellent opportunity for an ambitious IT professional to join a well-established organisation that invests heavily in employee development, offers flexible working arrangements, and provides exposure to a broad range of technologies and clients. The RoleAs a Service Desk Engineer, you'll be the first point of contact for customers, providing technical support and troubleshooting across a variety of IT environments. You'll work closely with senior engineers, gaining valuable experience while developing your technical skillset.The role is primarily office/home-based with occasional visits to client sites when required.Key Responsibilities<ul><li>Providing 1st line technical support via phone, email and remote tools</li><li>Logging, updating and resolving support tickets</li><li>Troubleshooting hardware, software and network issues</li><li>Supporting Microsoft 365 environments</li><li>Managing user accounts and permissions through Active Directory and Azure</li><li>Escalating complex issues to senior engineers where appropriate</li><li>Maintaining excellent customer service standards throughout the support process</li><li>Assisting with IT deployments and client onboarding projects</li></ul>Skills &amp; ExperienceWe're interested in candidates who have experience with some or all of the following:<ul><li>Previous experience within an IT support or service desk environment</li><li>Microsoft Windows 10/11</li><li>Microsoft 365</li><li>Active Directory</li><li>Azure / Entra ID</li><li>Basic networking knowledge (DNS, DHCP, TCP/IP)</li><li>Strong communication and problem-solving skills</li><li>Full UK driving licence preferred due to occasional client site visits</li></ul>What's on Offer?<ul><li>Salary up to £32,000</li><li>Flexible working arrangements</li><li>Exposure to a wide range of technologies and projects</li><li>Clear progression and development opportunities</li><li>Supportive and collaborative team environment</li><li>Opportunity to work for a market-leading IT provider with an excellent reputation</li><li>Ongoing training and certification support</li></ul>If you're looking to take the next step in your IT career with a forward-thinking organisation that values its people, we'd love to hear from you.

Service Desk Engineer 

Role: Finance Director Industry: Managed Services &amp; Print Location: Central London (on-site role) Salary: £90,000 - £130,000 + BenefitsAn established, award-winning Managed Services and Print business in London is seeking a commercially astute Finance Director to lead its finance function and act as the strategic right hand to the CEO. Privately owned and built on a strong reputation for service excellence, the company is entering an ambitious new phase of growth underpinned by a clear buy-and-build acquisition strategy.This is a defining hire. The successful candidate will own the financial direction of the business today while building the platform, funding, and acquisition capability to scale it significantly over the coming years - with the genuine opportunity to grow into a Group CFO role as the strategy delivers.The OpportunityThis is the number-one finance role in the business, with full ownership of the company's financial strategy and operations. You will lead an established finance team of five (two Finance Managers, a Financial Controller, and two Accounts Assistants) while operating as the trusted commercial advisor the CEO relies on for key decisions.Beyond running a high-performing finance department, you will be central to the company's acquisition ambitions - identifying and evaluating targets, securing the funding to pursue them, and ensuring the business is financially and commercially well positioned as it grows by acquisition. It is a rare chance to combine hands-on FD ownership with genuine strategic, deal-led impact in an entrepreneurial, owner-managed environment.Key ResponsibilitiesStrategic &amp; Commercial Leadership * Act as the CEO's go-to advisor on all financial and commercial matters, supporting key decision-making across the business. * Set and lead the financial strategy in line with the company's growth and buy-and-build ambitions. * Provide clear, commercially focused insight to drive performance, margin improvement, and profitable growth.Mergers &amp; Acquisitions * Lead the financial elements of the buy-and-build strategy - target identification, financial due diligence, valuation, deal structuring, and post-acquisition integration. * Ensure the business is well presented and "investment-ready" financially and commercially, both to support acquisition activity and to position the group attractively to partners and funders. * Build robust financial models, business cases, and integration plans to support inorganic growth.Funding &amp; Banking * Own and develop relationships with banks and debt finance providers. * Structure and secure debt and acquisition finance to fund the buy-and-build programme. * Manage cash flow, treasury, and the company's overall funding position.Finance Operations &amp; Leadership * Take full ownership of the finance department, leading and developing a team of five. * Oversee all financial reporting, budgeting, forecasting, and statutory compliance. * Strengthen financial controls, systems, and processes to support a scaling business. * Be the definitive point of authority on all finance matters across the organisation.About You* A qualified accountant (ACA / ACCA / CIMA) with proven experience at FD or senior finance leadership level. * Sector experience within Managed Services / MSP is strongly preferred and considered a key differentiator. * Demonstrable M&amp;A experience, ideally within a buy-and-build or acquisitive environment. * A track record of preparing businesses for investment, sale, or acquisition - making them financially and commercially attractive. * Well established in the debt finance space, with strong existing relationships across banks and lenders. * Comfortable operating hands-on in an entrepreneurial, privately owned SME - able to bring big-business discipline at a scale-up pace. * A credible, trusted advisor capable of leading a full finance function and partnering directly with a CEO.The Package Salary - upto to £130,000, dependent on experience Location - London Sector - Managed Services &amp; Print Reports to CEO Progression - Genuine scope to grow into a Group CFO role through the buy-and-build strategyThis is a confidential search. To register your interest or for a discreet, exploratory conversation, please get in touch in the strictest confidence.

Finance Director

IT Field Engineer - £35,000 - Manchester The RoleWe're looking for an experienced IT Field Engineer to join a busy MSP team, delivering hands-on technical support across a diverse UK client base. You'll split your time between on-site visits, project delivery, and remote service desk support - making every day varied and fast-paced.What You'll Be Doing<ul><li>Provide on-site IT support across the UK - installation, configuration, and troubleshooting</li><li>Contribute to project work including migrations, deployments, infrastructure upgrades, and office moves</li><li>Support the service desk with escalated tickets and remote troubleshooting when not in the field</li><li>Administer Active Directory, Group Policy, Microsoft 365, and Exchange environments</li><li>Support networking technologies including TCP/IP, VLANs, firewalls, and wireless</li><li>Manage firewall solutions (FortiGate, Cisco, SonicWall, WatchGuard)</li><li>Maintain backup solutions such as Azure Backup and Veeam</li><li>Support virtualised environments: Hyper-V, VMware, Azure Virtual Desktop, and RDS</li><li>Keep documentation accurate and tickets up to date</li></ul>What We're Looking For<ul><li>3+ years' experience in a similar IT support role</li><li>MSP or customer-facing environment experience</li><li>Strong knowledge of Microsoft technologies: 365, Azure, Windows, AD, Server OS</li><li>Solid networking fundamentals and firewall experience</li><li>Familiarity with virtualisation (VMware / Hyper-V) and backup solutions (Veeam)</li><li>Cyber security awareness: firewalls, web filters, advanced protection</li><li>Clean UK driving licence and willingness to travel</li><li>Excellent communication skills and a customer-first mindset</li></ul>Nice to Have<ul><li>Microsoft Certified (Azure or M365)</li><li>VMware VCP, Citrix, or Veeam certification</li><li>Experience supporting Apple Mac environments</li></ul>A proactive attitude, ability to work independently, and a genuine passion for technology are just as important as your technical skills. If you thrive in a varied role and enjoy building strong client relationships, we'd love to hear from you.

IT Field Engineer - Manchester 

2nd Line IT Engineer - MSP | Competitive Salary Location: Tamworth Salary: £35,000 About UsWe are a growing Managed Service Provider supporting a diverse client base across the B2B and education sectors. We pride ourselves on delivering exceptional IT services and investing in our people - because great engineers are at the heart of everything we do. The RoleWe're looking for a capable and motivated 2nd Line IT Engineer to join our friendly and fast-paced team. You'll be handling escalations from 1st line and resolving a broad range of technical issues across our client base, both remotely and on-site. This is a fantastic opportunity for someone looking to develop their skills in a varied MSP environment with a clear path to 3rd line. What You'll Be DoingDay to day you'll be taking ownership of 2nd line escalations across hardware, software, networking, and cloud, supporting clients remotely and on-site across B2B and education environments. You'll manage and troubleshoot Microsoft 365, Azure, and on-premise environments, configure and maintain networking equipment including switches, access points, and firewalls, and build and deploy devices via MDT, Autopilot, and MDM platforms. You'll manage your ticket queue in line with SLAs, keep documentation accurate and up to date in IT Glue, and support 1st line colleagues when needed. What We're Looking ForTechnical Skills<ul><li>Solid 2nd line experience, ideally within an MSP or multi-client environment</li><li>Microsoft 365 - Exchange, SharePoint, Teams, and Intune/Autopilot</li><li>Azure fundamentals - Compute, Networking, and Storage</li><li>Windows Server - Active Directory, DHCP, DNS, and Group Policy</li><li>Networking - VLANs, firewalls, routers, and switches (Cisco Meraki, Draytek, UniFi)</li><li>Virtualisation - Hyper-V and/or VMware</li><li>Backup and security tools - VEEAM, Acronis, and endpoint protection solutions</li></ul> Personal Skills<ul><li>Strong communication skills and confidence dealing directly with clients</li><li>Able to manage a busy ticket queue independently and reliably</li><li>Organised, detail-oriented, and consistent with documentation</li><li>A team player who is happy to support and mentor 1st line colleagues</li></ul> RequirementsCandidates must be able to pass an Enhanced DBS check, which is required due to the nature of work carried out in the education sector. A full UK driving licence is required. What's In It For YouWe offer a competitive salary depending on experience, with training and industry certifications fully funded including Microsoft and CompTIA qualifications. You'll benefit from a clear progression path towards 3rd line, varied and engaging work across a broad client base, and a supportive team culture that genuinely invests in your development. If you're technically curious, client-focused, and ready for your next challenge, we'd love to hear from you. Apply now by sending your CV.

2nd Line Engineer

Role: 3rd Line IT Engineer - MSP Salary: £50,000 Location: Tamworth About UsWe are a growing Managed Service Provider supporting a diverse client base across the B2B and education sectors. We pride ourselves on delivering exceptional IT services and investing in our people, because we know that great engineers are the backbone of what we do. The RoleWe're looking for an experienced 3rd Line IT Engineer to join our team and take ownership of complex technical escalations, infrastructure projects, and client-facing solutions. This is a hands-on role that blends deep technical problem-solving with meaningful project work. You'll be the go-to escalation point for our 1st and 2nd line teams, while also leading and contributing to infrastructure projects across our client base. What You'll Be Doing<ul><li>Resolving complex 3rd line escalations across networking, servers, cloud, and security</li><li>Leading and delivering infrastructure projects - cloud migrations, network deployments, virtualisation and more</li><li>Designing and implementing solutions across Azure, Microsoft 365, and on-premise environments</li><li>Managing and maintaining client infrastructure including firewalls, switches, VPNs, and virtualisation platforms</li><li>Mentoring and supporting junior engineers</li><li>Producing clear technical documentation and project plans</li><li>Working directly with clients in both B2B and education environments</li></ul> What We're Looking For<ul><li>Proven 3rd line experience, ideally within an MSP environment</li><li>Strong skills across a range of technologies including:</li><ul><li>Microsoft 365 &amp; Azure (Intune, Entra, Conditional Access, SharePoint)</li><li>Virtualisation - Hyper-V and/or VMware vSphere</li><li>Networking - VLANs, VPN, firewalls (Fortigate, Palo Alto, Watchguard, Meraki)</li><li>Windows Server - AD, DHCP, DNS, DFS, Group Policy</li><li>Security - Endpoint protection, patch management, email security</li><li>Scripting - PowerShell, Bash, or similar</li></ul><li>Experience delivering or contributing to IT projects end-to-end</li><li>Excellent communication skills - able to translate technical concepts for non-technical stakeholders</li><li>A proactive, self-motivated approach with strong documentation habits</li></ul> Requirements<ul><li>Must be able to pass an Enhanced DBS check (required for education sector work)</li><li>Full UK driving licence</li></ul> What's In It For You<ul><li>Salary up to £50,000 depending on experience</li><li>Training and industry certifications fully funded - Microsoft, CompTIA, and more</li><li>Real project ownership and career progression</li><li>A supportive team culture that values development and innovation</li><li>Varied, engaging work across a broad client base</li></ul> If you're a technically strong engineer looking for a role where you can lead projects, grow your skillset, and make a real impact - we'd love to hear from you. Apply now with your CV to submit your application.

3rd line engineer

Role: Company Accountant / Finance Manager Industry: Managed Services business Full-time: permanent 5 days on-site Salary: Up to £50,000 (depending on experience)Who are weA growing and ambitious Managed Services business is looking for an experienced, commercially minded Company Accountant / Finance Manager to take full ownership of its finance function. This is a genuinely hands-on role that goes well beyond traditional bookkeeping or finance administration - you will own the numbers, sharpen the controls, and help shape how the business scales.You will lead on financial controls, reporting, cash flow, recurring billing and the day-to-day operational finance systems that keep a recurring-revenue business running. Just as importantly, you will be the person driving automation, efficiency and commercial visibility as the company grows, including through acquisition. This role will suit someone who has worked within an MSP, managed print, technology services, telecoms, or another recurring-revenue environment and who enjoys rolling up their sleeves in a fast-moving business.What You'll Own* Accurate monthly management accounts - P&amp;L, balance sheet and cash flow reporting. * Forecasting, budgeting and variance analysis, with clear commercial insight for senior leadership. * Year-end accounts, working alongside external accountants and auditors. * Finance processes within the ERP / accounting systems - including driving automation and removing manual workarounds. * Recurring revenue billing across service agreements, licences, maintenance and support contracts, with a close eye on contract profitability and billing accuracy. * Credit control, debtor management and Direct Debit collections - improving cash collection and aged-debt performance. * Rolling cash flow forecasts and proactive management of working capital and financial controls. * Payroll, VAT returns and HMRC filings, plus robust governance and compliance with accounting standards. * Finance integration of acquired businesses - onboarding, systems and process alignment.Essential* Proven experience as a Company Accountant, Finance Manager or in a similar senior finance role. * Strong management accounting and financial reporting experience. * Background within an MSP, managed services, technology, telecoms or other recurring-revenue environment. * Solid understanding of recurring billing and service contract accounting. * Experience managing Direct Debit collections and cash flow forecasting. * Experience with ERP / accounting systems and process automation. * Strong credit control and debtor management experience. * Excellent Excel and financial analysis skills, with sharp attention to detail.Desirable* Experience with acquisitions and finance integrations. * A track record of improving finance automation and operational workflows. * Familiarity with PSA / ERP systems such as ECi e-automate, Autotask, Halo, Sage, Xero, QuickBooks, SAP or similar. * Knowledge of service margin reporting and contract profitability analysis. * Experience managing or mentoring junior finance staff. * Qualifications * ACCA / CIMA / ACA qualified, part-qualified, or qualified by experience. * AAT-qualified candidates with strong relevant experience are also encouraged to apply.Who You Are* Commercially aware and operationally focused. * Proactive and solutions-driven - happy to challenge existing processes and implement improvements. * Comfortable in a fast-paced, evolving business. * A strong communicator who works easily across both finance and operational teams. * Hands-on, and willing to get into the day-to-day detail where it matters.What's On Offer* Competitive salary, based on experience. * A key role in a growing and ambitious business, with genuine career progression. * A supportive, entrepreneurial environment where your work is visible and valued. * Pension scheme and holiday allowance.Working pattern: This is a full-time, on-site position, 5 days per week. The role is best suited to someone who values being close to the operational and leadership teams' day to day.

Finance Manager

Job Title: IT Support Agent Location: Newcastle Upon Tyne Salary: £27,000 per annum Job Type: Full-Time | PermanentAre you passionate about technology and problem-solving? Do you enjoy helping people and want to kick-start or develop your career in software support? We're looking for a proactive and customer-focused IT Support Engineer to join our growing support team in Newcastle.<h3>About the Role:</h3>As an IT Software Support Engineer, you will be the first point of contact for our customers, helping them resolve technical issues and get the best from our software solutions. This is an excellent opportunity for someone with a strong technical aptitude, a can-do attitude, and a desire to grow in a fast-paced software environment.<h3>Key Responsibilities:</h3><ul><li>Respond to incoming support queries via phone, email, and ticketing system</li><li>Troubleshoot software issues and provide first-line resolution or escalate where appropriate</li><li>Log and track issues to ensure timely resolution and customer satisfaction</li><li>Assist with software installations, configuration, and basic training</li><li>Work closely with 2nd Line Support and Development teams to improve support processes</li></ul><h3>What We're Looking For:</h3><ul><li>Strong communication skills with a customer-first mindset</li><li>Basic understanding of software applications, operating systems, and networks</li><li>Ability to diagnose and troubleshoot technical issues methodically</li><li>Previous experience in a helpdesk or technical support environment (desirable, but not essential)</li><li>Enthusiasm to learn and develop within a technology-focused company</li></ul><h3>What We Offer:</h3><ul><li>Competitive salary of £27,000</li><li>Ongoing training and development opportunities</li><li>Supportive and collaborative team culture</li><li>Pension scheme and other benefits</li></ul> How to Apply: Click Apply Now or send your CV and a short cover letter outlining your interest to henry.gregory@nextech-group.co.ukJoin us and be part of a team that's passionate about delivering great software and even better service.

IT Support Agent - Newcastle

Role: Head of Service Delivery Location: West Sussex (office-based) Salary: £65,000 - £75,000 + benefits · Permanent, full-timeThe opportunityAn established, award-winning managed print and document solutions provider is looking for a Head of Service Delivery to take full ownership of its service operation from its West Sussex Base.This is a pivotal leadership role for a business with a 30-year heritage, thousands of clients across the UK, and a genuine reputation for service quality (backed by ISO 9001 and 14001 accreditation). The service delivery function is the engine room of that reputation, and they're looking for someone to lead it, sharpen it, and drive measurable commercial improvement across every part of it.You'll lead the service desk and field engineering teams, own stock and asset control, tighten procurement and cost discipline, and turn operational data into decisions. If you're an operator who treats stock as a financial asset, reads a profitability report and acts on it, and builds high-performing, accountable teams. This isn't a report-production job. It's a role for someone who analyses, challenges and improves.What you'll own* Service operations * Stock &amp; asset management * Procurement &amp; cost control * Systems &amp; reporting * Warranty &amp; profit recovery * Client &amp; commercial engagementWhat we're looking forYou'll likely come from a managed print, office technology, field service, or technical service environment, and you'll recognise the commercial mechanics of cost-per-page and contract profitability. What matters most is the mindset: structured, analytical, commercially sharp, and comfortable holding a team to account while developing it.Essential* Proven leadership of service desk and/or field engineering teams, with a track record of SLA performance and customer satisfaction * Strong stock, asset and inventory control experience, ideally where stock is managed as a financial asset * Procurement and cost-control experience with clear approval and audit discipline * Confident with operational ERP/service systems (ECi / e-automate experience is a strong advantage) and genuinely data-literate - able to interrogate reports and act * Commercially minded, with experience analysing service profitability and driving margin improvement * Credible with senior client stakeholdersDesirable* Background in managed print services, copier/MFD, or office technology * Familiarity with warranty recovery and consumable yield management * Experience embedding preventative maintenance programmes * Relevant continuous-improvement or quality-management exposure (ISO 9001/14001)What's on offer* £65,000 - £75,000 depending on experience - a genuinely competitive package for the region and a clear signal of how central this role is to the business * A senior leadership seat with real autonomy and ownership * An established, financially stable business with a strong client base and reputation * The chance to shape and modernise a service operation, not just maintain it * Horsham base with parking, within easy reach of Crawley, Reigate, Worthing and the wider West Sussex / Surrey area

Head of Service Delivery

Role: Account Manager Industry: IT Solutions / Managed Services (MSP) Location: Southern England - Redhill hub, covering Sussex &amp; Cambridge offices (driving essential) Salary: Up to £45,000 + mileageAbout the OpportunityWe are a well-established IT solutions provider delivering managed services, cloud, cybersecurity, and infrastructure solutions to commercial clients across the UK. As part of our continued growth in the South, we're looking for a driven Account Manager to take ownership of a portfolio of existing accounts and unlock their growth potential.The RoleThis is a hands-on, growth-focused account management role. Rather than chasing cold new business, you'll be nurturing and developing a portfolio of smaller existing accounts - building relationships, spotting opportunities, and driving revenue through upselling and cross-selling across our solutions portfolio. You'll work closely with our Southern commercial team and report into a supportive leadership structure with clear quarterly priorities. You'll cover our Southern offices (Reigate, Sussex, and Cambridge), so you'll need to be comfortable on the road and visiting clients face to face.Key Responsibilities* Manage and grow a portfolio of existing smaller commercial accounts * Identify and close upsell and cross-sell opportunities within current clients * Build strong, lasting relationships with account stakeholders * Proactively develop accounts currently on base-level support or licensing toward greater value * Conduct regular account reviews to identify growth opportunities * Collaborate with technical and delivery teams to shape the right solutions for clients * Travel across Southern offices and client sites as neededAbout You* Proven account management experience within IT / technology services, ideally with MSP background * A genuine hunter mentality - hungry to grow accounts, not just maintain them * Demonstrable track record of opening up and growing accounts * Commercially astute with strong relationship-building and influencing skills * Self-starter who can hit the ground running with minimal ramp-up * Full, valid driving licence and able to travel across Southern offices (essential) * Committed and looking to settle into a role for the long termWhat's on Offer* Salary up to £45,000 * Mileage paid for business travel * A focused, well-led commercial team with clear quarterly priorities * The opportunity to take real ownership of a portfolio and shape its growth * A supportive, collaborative culture

Account Manager

Field &amp; Service Desk EngineerLondon / Hybrid / Up to £40,000 / Full-Time / PermanentThe Opportunity:We are working with a well-established and highly regarded IT Managed Service Provider serving the financial sector across London and the UK. Due to continued growth and client demand, they are seeking an experienced Field &amp; Service Desk Engineer to join their close-knit technical team.This is a genuinely varied and hands-on role. You will spend the majority of your time on client sites, acting as a trusted face of the business, while also contributing to the service desk when not deployed in the field. The ideal candidate will be someone who thrives on variety, takes pride in their work, and is comfortable operating independently across multiple client environments.Responsibilities include:<ul><li>Travelling to client sites across London and surrounding areas to deliver onsite technical support</li><li>Supporting the internal service desk team remotely when not on client premises</li><li>Building and maintaining strong working relationships with client stakeholders</li><li>Troubleshooting and resolving complex issues across desktop, server, and cloud environments</li><li>Documenting incidents and resolutions</li><li>Escalating issues appropriately</li><li>Working collaboratively with colleagues</li><li>Acting as an ambassador for the business at all times, upholding the company's reputation for quality service</li></ul>You will need to demonstrate genuine experience working in a fast-paced MSP environment and be confident operating across multiple client sites. Specifically, we require:<ul><li>A minimum of 3 years' experience working within an MSP or IT Solution Provider environment, this is essential</li><li>At least 2 year of field engineering experience, visiting and supporting multiple customer sites</li><li>Strong 2nd line service desk background with the ability to manage competing priorities</li><li>Microsoft Azure, Active Directory, Windows Server, and Office 365</li><li>Microsoft Exchange / Outlook administration</li><li>VMware / Hyper-V</li><li>Data backup solutions -VEEAM or equivalent</li><li>Networking fundamentals - LAN, WAN, VPN, Wi-Fi, firewall configuration</li><li>Strong PC hardware</li><li>Software troubleshooting</li><li>Excellent communication skills</li><li>Professional, client-facing manner</li></ul>LocationThe role is primarily field-based across London and client sites, with time also spent working remotely and from the company's office base. Candidates must be within commutable distance of Central London.To find out more or apply in confidence, please apply to this role - this will land directly into the responsible consultant's inbox, from which we will contact you if relevant. Please note: the details of our client and their business are not to be disclosed to any third party without prior consent.Thank you for your interest!

Service Desk / Field Engineer

HEAD OF CUSTOMER SERVICE Permanent | Full-Time | On-Site | NottinghamSalary: £42,000 - £50,000 DOE Working pattern: Fully on-site, Monday - FridayThe OpportunityOur client is a high-growth, direct-to-consumer business operating in a competitive and fast-moving consumer goods sector. With a strong and loyal customer base built over many years, they pride themselves on delivering an exceptional end-to-end experience - and customer service sits right at the core of that promise.They are now looking for a Head of Customer Service to take ownership of the customer communication strategy and elevate the function to the next level. This is a senior leadership role with genuine influence across the business, offering the chance to build, shape and drive a team that makes a real difference to the customer experience.What You'll DoYou'll define and execute the company's customer communication strategy across every touchpoint, leading a capable team focused on clear, consistent and impactful customer engagement.Strategy &amp; Leadership<ul><li>Develop and own the end-to-end customer communication strategy, from point of purchase through to long-term retention.</li><li>Establish governance frameworks, tone of voice standards and best-practice guidelines.</li><li>Lead, coach and develop a high-performing team, setting clear expectations and driving accountability.</li></ul>Customer Experience &amp; Engagement<ul><li>Design and continuously improve multi-channel communication journeys.</li><li>Ensure customers are kept informed proactively and that every interaction feels personalised and on-brand.</li><li>Leverage customer data and insight to refine messaging and improve satisfaction metrics.</li></ul>Content &amp; Messaging<ul><li>Oversee the production of clear, consistent and customer-centric content across all channels and segments.</li><li>Manage sensitive or time-critical communications with professionalism and care.</li></ul>Systems, Data &amp; Performance<ul><li>Own the tools and processes used to log, track and resolve customer queries efficiently.</li><li>Define and report on KPIs across engagement, resolution and operational performance.</li><li>Identify patterns in customer contact to drive continuous improvement across the business.</li></ul>Cross-Functional Collaboration<ul><li>Work closely with teams across the business to ensure swift and effective resolution of customer issues.</li><li>Ensure all communications meet regulatory and compliance requirements.</li></ul>What We're Looking For<ul><li>A proven track record in senior customer service or customer communications leadership.</li><li>Experience building and executing multi-channel communication strategies at scale.</li><li>Strong analytical mindset - comfortable turning data into actionable improvements.</li><li>Excellent written communication skills with a keen eye for tone, clarity and brand consistency.</li><li>A natural, engaging people leader with the ability to motivate and develop a team.</li><li>At ease working at pace in an entrepreneurial, fast-moving environment.</li><li>Experience with CRM or customer service platforms would be a strong advantage.</li></ul>What's on Offer<ul><li>Salary of £42,000 - £50,000 depending on experience</li><li>Comprehensive health and wellbeing support</li><li>Access to an employee support and benefits programme</li><li>Regular product allowance</li><li>Enhanced family leave provisions</li><li>Subsidised fitness and wellness benefit</li><li>25 days' annual leave + bank holidays + one additional personal day per year</li></ul>

Head Of Customer Service

<h3 >PPC Manager</h3>Location: Nottingham (Hybrid Working) Full Time Salary: £35,000 - £45,000 DOEA growing e-commerce business is looking for an experienced PPC Manager to join its expanding marketing team. This is an exciting opportunity for someone who thrives in a fast-paced digital environment and has a strong background in paid media, customer acquisition, and campaign strategy.Working closely with senior leadership, you will take ownership of performance marketing activity across multiple digital channels, helping to drive growth, increase new customer acquisition, and improve overall campaign performance.<h2 >Key Responsibilities</h2><ul ><li >Manage and optimise PPC campaigns across key digital platforms</li><li >Develop and oversee campaign calendars and marketing activity plans</li><li >Monitor and improve acquisition KPIs including traffic, CPA, and conversion performance</li><li >Work collaboratively with internal teams and external partners to deliver marketing campaigns</li><li >Analyse campaign performance and identify opportunities for growth and optimisation</li><li >Support wider digital marketing activity across paid search, social, email, and media channels</li><li >Coordinate creative requirements and campaign assets with design and content teams</li><li >Stay up to date with industry trends, platform updates, and competitor activity</li></ul><h2 >Skills &amp; Experience</h2><ul ><li >Proven experience managing PPC campaigns within an e-commerce or digital environment</li><li >Strong understanding of paid search, performance marketing, and customer acquisition</li><li >Analytical mindset with confidence interpreting data and campaign metrics</li><li >Experience using Excel and marketing analytics tools</li><li >Excellent communication and stakeholder management skills</li><li >Highly organised with the ability to manage multiple projects simultaneously</li><li >Proactive approach with strong problem-solving abilities</li></ul><h2 >What's On Offer</h2><ul ><li >Hybrid working model</li><li >Competitive salary depending on experience</li><li >Healthcare and wellbeing support</li><li >Enhanced holiday allowance and additional staff perks</li><li >Career progression opportunities within a growing business</li><li >Supportive and collaborative team culture</li></ul>This role would suit someone ambitious, commercially minded, and passionate about driving measurable growth through digital marketing.

PPC Manager

<h1 >Content Creator</h1>Location: Nottingham Full Time Salary: £27,000 - £32,000 DOEAn exciting opportunity has arisen for a creative and ambitious Content Creator to join a fast-growing e-commerce and lifestyle business based in Nottingham.This role is ideal for someone with a strong understanding of digital content, social media trends, and short-form video production. Working closely with senior leadership and the wider marketing team, you will play a key role in creating engaging content that drives brand awareness, audience growth, and online engagement across multiple platforms.<h2 >Key Responsibilities</h2><ul ><li >Create, film, and edit engaging content for platforms including TikTok, Instagram, YouTube, Facebook, LinkedIn, and X</li><li >Develop platform-specific content strategies tailored to audience behaviour and trends</li><li >Maintain a consistent visual identity and tone of voice across all channels</li><li >Manage and organise a growing content library including video assets and creative files</li><li >Monitor content performance using analytics and provide recommendations to improve reach and engagement</li><li >Stay up to date with social media trends, platform updates, and emerging content styles</li><li >Collaborate with internal teams to support wider marketing and growth campaigns</li><li >Produce high-quality short-form video content designed to maximise engagement and shareability</li></ul><h2 >Skills &amp; Experience</h2><ul ><li >Previous experience in a content creation, social media, or digital marketing role</li><li >Strong filming and editing skills with experience creating polished video content</li><li >Excellent understanding of social media platforms, trends, and algorithms</li><li >Confident copywriting skills for captions, headlines, and social posts</li><li >Ability to interpret analytics and use data to improve performance</li><li >Highly organised with the ability to manage multiple projects and deadlines</li><li >Creative mindset with strong attention to detail</li><li >Experience working within a fast-paced online or e-commerce environment is desirable</li></ul><h2 >What's On Offer</h2><ul ><li >Competitive salary depending on experience</li><li >Healthcare and wellbeing support</li><li >Company perks and staff benefits</li><li >Free gym membership</li><li >Enhanced holiday allowance including birthday leave</li><li >Career progression opportunities within a growing business</li><li >Supportive and collaborative working environment</li></ul>We are looking for someone who is proactive, creative, and eager to contribute to a growing brand. If you have a passion for digital content and social media, we would love to hear from you.

Content Creator

Job Title: Marketing Manager Salary: £45,000 Location: Worcestershire (Hybrid, Min 3x Days on site)<h3>Overview</h3>An exciting opportunity has arisen for a commercially focused Marketing Manager to join a growing business at a key stage of its development. This position will play a central role in shaping and delivering marketing activity that drives brand visibility, lead generation, and revenue growth.Reporting to the Head of Marketing, you'll take ownership of multi-channel campaigns, work closely with cross-functional teams, and bring a modern, data-led approach to marketing-leveraging AI and automation tools to improve performance and efficiency.<h3>Key Responsibilities</h3><h4>Marketing Strategy &amp; Execution</h4><ul><li>Contribute to the development of the overall marketing roadmap</li><li>Own the delivery of integrated, multi-channel campaigns aligned to business goals</li><li>Manage timelines, budgets, and campaign performance from concept through to delivery</li></ul><h4>Demand Generation &amp; Campaigns</h4><ul><li>Drive lead generation through targeted marketing initiatives</li><li>Plan and deliver campaigns across digital and offline channels</li><li>Analyse campaign performance and continuously optimise activity</li></ul><h4>Product &amp; Proposition Marketing</h4><ul><li>Support go-to-market strategies for new products and services</li><li>Create compelling messaging and positioning for different audiences</li><li>Develop sales collateral and supporting materials</li></ul><h4>Content &amp; Brand</h4><ul><li>Maintain a consistent brand voice across all touchpoints</li><li>Oversee the creation of high-quality content (blogs, case studies, insights)</li><li>Use AI-driven tools to enhance content production and scalability</li></ul><h4>Digital &amp; Performance Marketing</h4><ul><li>Manage core digital channels including SEO, paid media, email, and social</li><li>Monitor website performance and user engagement metrics</li><li>Use insights and data to improve conversion rates and ROI</li></ul><h4>Events &amp; External Engagement</h4><ul><li>Lead the delivery of events such as webinars, exhibitions, and partner initiatives</li><li>Build relationships with external partners, suppliers, and media</li></ul><h4>Team &amp; Stakeholder Management</h4><ul><li>Provide guidance and oversight to junior team members</li><li>Collaborate closely with sales and other internal teams</li><li>Manage external agencies and contractors where required</li><li>Report on marketing effectiveness and key metrics to senior leadership</li></ul><h3>Experience Required</h3><ul><li>5+ years' experience in a marketing role, including time in a managerial or senior position</li><li>Strong grasp of digital marketing channels, tools, and best practices</li><li>Experience delivering successful multi-channel campaigns</li><li>Comfortable working with data to inform decisions and measure success</li><li>Ability to manage multiple priorities in a fast-paced environment</li><li>Exposure to AI tools within a marketing context</li></ul><h3>Desirable Background</h3><ul><li>Experience in B2B environments, ideally within tech or a related sector</li><li>Familiarity with CRM systems and marketing automation platforms</li><li>Strong content marketing and storytelling experience</li><li>Any sector-specific experience (e.g. automotive) would be beneficial</li></ul><h3>Skills &amp; Attributes</h3><ul><li>Excellent communication skills, both written and verbal</li><li>Strong organisational and project management abilities</li><li>Commercial awareness and a results-driven mindset</li><li>Proactive, adaptable, and comfortable working in a growing business environment</li><li>Proficiency with Microsoft 365 and standard marketing platforms</li></ul>

Marketing Manager 

💼 Role: Service and Operations Manager 📍 Location: London 💰 Salary: £45,000 - £60,000 per annum 🕒 Setup: Full-time | 5 days on-siteAbout the RoleAn established and growing Managed Services provider is seeking an experienced Service and Operations Manager to lead the operational delivery of its Managed Print Services division.This role sits at the centre of service delivery, operational control and commercial performance. You will be responsible for leading service desk and engineering teams, ensuring operational efficiency, maintaining strong governance around stock and procurement, and driving service performance across a portfolio of business clients.This is a hands-on leadership role for someone who combines strong operational discipline with commercial awareness and a data-driven mindset.You will play a key role in safeguarding company assets, improving service profitability and ensuring consistently high standards of client service.Key ResponsibilitiesService Operations Leadership* Lead and develop the service desk and field engineering teams. * Ensure all client service requests are prioritised and resolved within agreed SLAs. * Drive accountability, ownership and high performance across the service function. * Implement structured preventative maintenance programmes. * Monitor and continuously improve customer satisfaction levels.Stock &amp; Asset Management* Take ownership of stock and asset management across warehouse, engineers and client sites. * Conduct structured monthly stock takes and maintain accurate stock valuation. * Investigate and resolve discrepancies and implement controls to prevent stock loss. * Reduce obsolete and excess stock levels. * Stock is treated as a financial asset, so accuracy and accountability are essential.Procurement &amp; Cost Control* Oversee procurement of parts and consumables. * Ensure correct allocation of parts and consumables across service jobs. * Monitor supplier spend and identify anomalies. * Improve cost efficiency and purchasing discipline. * Maintain clear approval processes and procurement audit trails.Systems &amp; Performance Reporting* Maintain operational control of service management systems and ERP platforms. * Produce structured weekly and monthly operational reports. * Analyse service profitability by client, device type and engineer. * Identify inefficiencies and implement corrective actions. * Establish and track measurable KPIs across service operations. * This role requires proactive analysis and operational improvement, not simply report production.Warranty &amp; Profit Recovery* Manage consumables and parts warranty claims. * Improve recovery from manufacturers. * Monitor consumable yield performance. * Contribute to improved device-level profitability.Client &amp; Commercial Engagement* Conduct service reviews with key client stakeholders. * Build strong relationships with client contacts. * Identify opportunities for service improvement. * Support account retention and service development initiatives.Experience &amp; Skills Required* Proven experience leading a service desk or technical service environment. * Experience managing field engineering teams or technical support teams. * Strong stock control or inventory management experience. * Experience overseeing procurement and supplier relationships. * ERP or service management system experience (ECi or similar desirable). * Strong analytical capability with the ability to interpret operational and financial data. * Excellent communication skills and confidence working with both technical teams and clients. * Highly organised, structured and accountable. * Managed Print Services experience is essential.Personal Attributes* We are looking for someone who demonstrates: * Strong operational discipline * A governance and accountability mindset * Commercial awareness * Proactive problem solving * Confidence challenging inefficiencies * Analytical and results-focused thinkingThe Opportunity* This role offers the opportunity to take ownership of a critical operational function within a growing managed services organisation. * You will have the ability to influence service delivery processes, improve operational performance and contribute directly to business efficiency and profitability. * If you have experience leading Managed Print service operations and are looking for a role where you can make a measurable operational impact, we would welcome your application.

Service & Operations Manager

<div><h2>Role: Account Manager (MSP) Salary : £35,000 - Double OTE Location: Birmingham (Hybrid)</h2> We're a growing MSP looking for a driven Account Manager to join our team. You'll own a portfolio of existing clients while actively hunting for new business - selling the full range of our managed services, from infrastructure and cloud solutions to cyber security and support. </div><div><h2>What you'll be doing</h2><ul><li>Managing and growing a portfolio of existing MSP accounts</li><li>Proactively hunting and winning new business</li><li>Selling the full MSP stack - cloud, infrastructure, cyber security, and managed support</li><li>Building long-term client relationships and identifying upsell opportunities</li><li>Collaborating with technical teams to deliver tailored solutions</li></ul></div><div><h2> What we're looking for</h2><ul><li>Proven B2B sales experience, ideally within an MSP or IT services environment</li><li>Confidence selling technology solutions to SME and enterprise clients</li><li>A hunter mentality with strong account management skills</li><li>Excellent communication and stakeholder management skills</li><li>Self-motivated, target-driven, and commercially minded</li></ul></div><div> Ready to take ownership of your earnings? We'd love to hear from you. Apply now!</div>

MSP Account Manager

Role: IT Support Engineer Location: Bromsgrove (Hybrid Working) Salary: £30,000 + Paid Certifications Are you an enthusiastic IT Support Engineer looking to develop your career in a supportive, modern, and fast-growing tech environment?This is a fantastic opportunity to join a friendly MSP-style team where you'll work with a wide range of technologies, gain hands-on experience, and receive fully funded certifications to help you progress in your career. The RoleYou'll play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as:<ul><li>Windows 10/11 &amp; Windows Server</li><li>Microsoft 365 (Teams, Exchange, SharePoint)</li><li>Networking (DNS, DHCP, firewalls, switches, VPNs)</li><li>VMware &amp; Virtualisation</li><li>Azure cloud services</li><li>Hardware troubleshooting &amp; device configuration</li><li>General IT support, ticket management, and customer communication</li></ul>This is a hybrid role offering a mix of office and home working, ideal for someone eager to grow their skills in a structured, well-supported environment. What You'll Be Doing<ul><li>Resolving user issues across desktops, servers, cloud and network environments</li><li>Supporting the second and third line engineers in technical issues and projects when required</li><li>Monitoring systems, escalating complex issues, and helping improve processes</li><li>Collaborating with senior engineers to expand your technical knowledge</li><li>Providing excellent customer service with a proactive mindset</li></ul> What We're Looking For<ul><li>1-2 years' experience in an IT support or helpdesk role</li><li>A solid understanding of Microsoft technologies and basic networking</li><li>A passion for learning and improving your technical skills</li><li>Strong communication skills and a customer-focused approach</li><li>Someone who enjoys problem solving and working as part of a team</li></ul> What's in It for You<ul><li>£27,000 salary</li><li>Hybrid working</li><li>Paid professional certifications (Microsoft, Networking, Security etc.)</li><li>Great culture, supportive management, and ongoing career development</li><li>Exposure to modern technologies across cloud, virtualisation, networking and more</li><li>Opportunity to progress into 2nd line, cloud, networking or project roles</li></ul> If you think this role could be the ideal next step in your career we want to hear from you! Apply now with an up-to-date CV to be considered.

IT Support Engineer

Paid Media Manager Manchester | Hybrid £35,000-£45,000Currently partnering with a well-established digital agency in Manchester that's looking to add a Paid Media Manager to its growing performance team.This is a great opportunity for someone who enjoys both the strategic and hands-on side of paid media and wants to work across a varied client portfolio.The position will involve: * managing multi-channel paid media campaigns * leading strategy across PPC and Paid Social * overseeing campaign performance and budgets * mentoring junior team members * building strong client relationshipsThe agency works with a mix of ecommerce and consumer brands and has seen strong growth over the last 12 months.They're looking for someone commercially minded who can confidently contribute ideas, improve campaign performance, and work closely with clients on growth strategy.Hybrid working, strong benefits package, and clear progression opportunities included.Open to conversations with candidates currently exploring the market across Manchester and the wider North West.

Paid Media Manager

Paid Media Executive Manchester | Hybrid £28,000 - £35,000I'm currently working with a growing performance marketing agency in Manchester that's looking to hire a Paid Media Executive as they continue to expand their client portfolio.This would suit someone with around 1-2 years' experience in a digital agency or ecommerce environment who's looking to take the next step in their career.The role will involve: * managing paid search and paid social campaigns * supporting strategy across ecommerce accounts * campaign optimisation and reporting * working closely with senior performance specialists * contributing to client growth plansExperience across Google Ads and Meta is essential, and any exposure to TikTok, GA4 or ecommerce brands would be a huge bonus.The agency itself has a really strong culture, excellent progression opportunities, and a client base focused heavily around growth brands and ecommerce.Hybrid working available.If you're open to hearing more or know someone suitable, feel free to message me directly.

Paid Media Executive 

Role: Solution Architect Industry: IT Managed Services Sector: Education Salary: up to £80,000 depending on experience e Location: South of England / LondonI'm working with a well-established, fast-growing MSP that specialises in delivering IT services into the education sector - some of the UK's most recognised independent schools, colleges and academies.They're expanding their technical leadership team and looking for a Solution Architect to own the design of complex IT projects across their client base.If you love the design side of the job - the part where you take a messy brief, walk a site, talk to the people who'll actually use it, and turn it into a design that's elegant on paper and bulletproof in delivery - this is the one. What you'll be doing* Owning the technical design of complex infrastructure, cloud, network and security projects. * Producing High-Level Designs (HLDs) and Low-Level Designs (LLDs) that engineering teams can build to with confidence. * Partnering with Account Managers and Project Managers on scoping, proposals, and statements of work. * Acting as the technical authority in client meetings - building trust with IT Directors, Bursars and Heads. * Providing design governance and mentoring Project Engineers as they grow. * Building out reusable reference architectures and education-sector design standards.What we're looking for* A proven Solution Architect, Principal Engineer or senior Project Engineer with real HLD/LLD experience. * MSP background strongly preferred - you understand the rhythm of project-led delivery across multiple clients. * Deep Microsoft stack: M365, Azure, Entra ID, Intune, Windows Server, AD, Exchange. * Strong virtualisation (Hyper-V / VMware) and networking (VLANs, firewalls, wireless). * Solid grounding in cyber security, backup, and BC/DR design. * Excellent technical writing - your documents are the deliverable. * Education-sector experience is a real plus, but strong MSP architects from complex multi-site SME environments will absolutely be considered.Why this one * Part of a larger group - 200+ technologists across multiple UK and Ireland offices. * Microsoft Solutions Partner with strong vendor relationships. * 15+ years specialising in education - working with the country's most respected schools. * Growing fast, investing heavily, and genuinely people-first. * Hybrid working, real progression, and a culture where good work gets recognised. Interested?Drop me a DM or send your CV across for a confidential chat - happy to share more detail on the business once we're talking.

Solution Architect

IT Support EngineerLocation: Aylesbury, Buckinghamshire Salary: Up to £34,000 Set-up: Hybrid Working, Occasional Client Site Visits RequiredThe OpportunityWe're working with a growing and customer-focused IT provider looking to add an enthusiastic IT Support Engineer to their technical team based in Aylesbury. This is a fantastic opportunity for someone with strong 1st/2nd Line experience who enjoys a varied role combining remote support, onsite client interaction, and project exposure.You'll be joining a collaborative environment where customer service and technical delivery are equally valued, supporting a broad client base across Microsoft environments and modern cloud technologies.Responsibilities<ul><li>Providing 1st and 2nd Line technical support to a range of users and clients</li><li>Troubleshooting hardware, software, and network-related issues</li><li>Supporting Microsoft 365 environments including Exchange Online, Teams, and SharePoint</li><li>Managing users through Active Directory and Azure/Entra ID</li><li>Assisting with laptop/desktop builds, installations, and deployments</li><li>Escalating complex issues where required while maintaining ownership throughout</li><li>Supporting basic networking issues including switches, routers, and Wi-Fi connectivity</li><li>Participating in occasional client site visits for support and project work</li><li>Maintaining accurate ticket updates and documentation within the service desk system</li><li>Delivering excellent customer service and communication at all levels</li></ul>Skills &amp; Experience Required<ul><li>Previous experience within a 1st/2nd Line Support or IT Support Engineer position</li><li>Strong troubleshooting skills across Windows environments</li></ul>Experience supporting:<ul><li>Microsoft 365</li><li>Active Directory</li><li>Azure/Entra ID</li><li>Windows 10/11</li><li>Basic networking</li><li>Experience working within an MSP or fast-paced support environment is highly desirable</li><li>Strong communication and customer-facing skills</li><li>Full UK driving licence preferred due to occasional site visits</li></ul>What's on Offer<ul><li>Salary up to £34,000</li><li>Hybrid working arrangement</li><li>Exposure to a wide variety of technologies and environments</li><li>Supportive and collaborative team culture</li><li>Ongoing training and development opportunities</li><li>Opportunity to gain project exposure alongside support responsibilities</li></ul>If you're looking for a role where no two days are the same and you can continue developing your technical skillset within a growing IT environment, we'd love to hear from you.

IT Support Engineer 

Marketing Manager Telford | Hybrid | Full-time | Up to £50,000About our clientOur client is a growing cybersecurity business based in Telford, helping organisations protect their digital infrastructure. With an expanding client base and ambitious growth plans, they are looking to bring on an experienced Marketing Manager to lead their B2B marketing function.The roleThis is a fantastic opportunity for a seasoned marketer to join a dynamic and forward-thinking team. You'll lead on delivering B2B marketing strategy across multiple channels, supporting the wider business in achieving its commercial goals within an exciting and fast-evolving industry.What you'll be doing<ul ><li class="font-claude-response-body whitespace-normal break-words pl-2">Develop and execute a B2B marketing strategy aligned to business objectives</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Plan and manage multi-channel campaigns across digital, email, and print</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Create and oversee compelling content for the website, social media, and newsletters</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Work closely with the sales team to drive lead generation and pipeline growth</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Manage and grow the company's social media presence</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Monitor and report on campaign performance using analytics tools</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Coordinate materials and logistics for events and exhibitions</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Assist with PR activity and media relations</li></ul>What you'll need<ul ><li class="font-claude-response-body whitespace-normal break-words pl-2">Proven experience in a B2B marketing role, ideally at manager level</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Strong strategic thinking with the ability to execute at a hands-on level</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Excellent copywriting skills with a keen eye for brand consistency</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Experience with email marketing platforms and CRM tools</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Comfortable using data to inform decisions and report on results</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Strong stakeholder management and communication skills</li></ul>What's on offer<ul ><li class="font-claude-response-body whitespace-normal break-words pl-2">Salary up to £50,000 depending on experience</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Hybrid working based out of Telford</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Supportive team environment with real room to grow</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Genorous annual leave + bank holidays</li></ul>

B2B Marketing Manager 

Marketing Executive Stafford | Hybrid | Full-time | Up to £32,000About our clientOur client is a well-established logistics company based in Stafford, experiencing an exciting period of growth and looking to strengthen their marketing team with the addition of a talented Marketing Executive.The roleThis is a fantastic opportunity for an experienced marketer to join a friendly and ambitious team. You'll play a key role in delivering marketing activity across multiple channels, supporting the wider business in achieving its commercial goals within a fast-paced industry.What you'll be doing<ul ><li class="font-claude-response-body whitespace-normal break-words pl-2">Plan and execute multi-channel marketing campaigns across digital, email, and print</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Create engaging content for the website, social media, and newsletters</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Support lead generation activities in partnership with the sales team</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Manage and grow the company's social media presence</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Monitor and report on campaign performance using analytics tools</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Coordinate materials and logistics for events and exhibitions</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Assist with PR activity and media relations</li></ul>What you'll need<ul ><li class="font-claude-response-body whitespace-normal break-words pl-2">2-3 years of marketing experience</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Strong copywriting skills with a keen eye for brand consistency</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Hands-on experience with email marketing platforms and CRM tools</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Comfortable using data to inform decisions and report on results</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Organised, self-motivated, and able to manage multiple projects at once</li></ul>What's on offer<ul ><li class="font-claude-response-body whitespace-normal break-words pl-2">Salary up to £32,000 depending on experience</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Hybrid working based out of Stafford</li><li class="font-claude-response-body whitespace-normal break-words pl-2">25 days annual leave plus bank holidays</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Supportive team environment with real room to grow</li></ul>

Marketing Executive 

Creative &amp; Digital Marketing Lead | Up to £30,000 | Coventry | Full TimeOur client is an established business based in Coventry looking for a creative, driven individual to take ownership of their digital presence. If you live and breathe social media, love creating content that stops the scroll and want real ownership of a growing digital function, this could be the one.The RoleYou'll be the go-to person for everything digital - social, email and web. Day to day that means creating engaging content across multiple platforms, managing the social calendar, building and sending email campaigns, keeping the website fresh and reporting on what's working. You'll have real creative freedom and the chance to make your mark on a brand with plenty of potential.What They're Looking For<ul ><li class="font-claude-response-body whitespace-normal break-words pl-2">2+ years in a digital marketing or content creation role is ideal</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Strong copywriting ability and a natural feel for brand voice</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Confident creating visuals and video content as well as written copy</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Good working knowledge of the major social platforms and scheduling tools</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Some experience with email marketing, CMS and basic web analytics</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Happy working independently and getting stuck in wherever needed</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Passionate about digital trends and always thinking about what's next</li></ul>What's On Offer<ul ><li class="font-claude-response-body whitespace-normal break-words pl-2">Up to £30,000</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Generous holiday allowance</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Company pension</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Range of additional benefits</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Real opportunity to grow with the business</li></ul>This opportunity is being handled exclusively through Nextech Group. To find out more, contact Rosalie Byrne at rosalie.byrne@nextech-group.co.uk

Creative & Digital Marketing Specialist

Mid-Weight Designer - Wolverhampton | £32,000 - £36,000 | Office-basedOur client is a creative team with high standards and a genuine care for craft. They're looking for a mid-weight designer who's found their feet and is ready to take on more, someone who brings strong ideas, sweats the details, and loves working with people who do the same.The roleThis is an office-based position in Wolverhampton, working closely with the wider creative and client teams day-to-day. You'll take ownership of projects from brief through to delivery, collaborating across disciplines and presenting your thinking clearly along the way. Whether it's brand identity, digital design, campaign visuals, or print - you'll be expected to produce work that's considered, purposeful, and polished.What we're looking for<ul ><li class="font-claude-response-body whitespace-normal break-words pl-2">3-5 years of professional design experience, ideally within an agency or studio environment</li><li class="font-claude-response-body whitespace-normal break-words pl-2">A strong portfolio spanning brand, digital, and/or print - showing a range of thinking, not just execution</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Confident across the Adobe Creative Suite; Figma experience is a plus</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Comfortable managing your own time and juggling multiple briefs without dropping the ball on quality</li><li class="font-claude-response-body whitespace-normal break-words pl-2">A collaborator - you take feedback well, share ideas openly, and make the work around you better</li></ul>What you'll get<ul ><li class="font-claude-response-body whitespace-normal break-words pl-2">£32,000 - £36,000 salary, depending on experience</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Office-based role in Wolverhampton</li><li class="font-claude-response-body whitespace-normal break-words pl-2">A genuinely great team - collaborative, no egos</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Real room to grow and progress</li></ul>How to applySend your CV, portfolio, and a short intro to rosalie.byrne@nextech-group.co.uk. We'd love to see the work you're most proud of.

Mid-Weight Designer

Role: 2nd Line Technical Support Engineer - Temp-to-Perm Location: Knutsford, Cheshire (5 days onsite) Contract: Temp-to-perm - initial contract with view to permanent Day Rate: £180 - £220/day (Inside IR35, via umbrella) Perm equivalent on conversion: £29,000 + clear progression Shifts: Rotating shift pattern - 06:00-14:30 / 14:00-22:30 / nights (9-5 for the first two weeks during onboarding) Start: ImmediateThe opportunity* We're working with a growing technology business that's expanding its engineering function. They've already built a strong small team and are now bringing in three additional 2nd Line Technical Support Engineers on a temp-to-perm basis - a genuine route into a permanent role with real progression behind it. * This isn't a phones-and-passwords desk. You'll be the escalation point from 1st line, owning complex technical tickets end-to-end, getting hands-on with hybrid cloud and on-prem infrastructure, and learning directly from senior engineers.What you'll be doing* Resolving Level 2 tickets, incidents and escalations within SLA * Troubleshooting complex system, network and platform issues using logs, monitoring tools and your own diagnostic instincts * Performing intermediate configurations, installations and updates across hybrid cloud and on-premises systems * Producing root cause analysis on recurring issues and feeding improvements back into the team * Supporting CI/CD pipelines and infrastructure-as-code tooling under guidance from senior engineers * Escalating only the most advanced cases to L3 - with full context captured * Contributing to the knowledge base and post-incident reviewsWhat we're looking for* 2+ years supporting enterprise IT infrastructure * Strong working knowledge across Windows Server (2012-2019), Linux (RedHat), SQL Server, Active Directory and Networking * Familiarity with Azure (or another major cloud) and containerisation (Docker / Kubernetes) * Scripting in at least one of PowerShell, Python or Bash * Experience working to SLAs/KPIs in a ticketed environmentNice to have:* Exposure to Terraform / Ansible * Voice recording platforms, IP networks or storage tech * ITIL Foundation, Microsoft Azure certs, or a CS/IS degreeThe kind of person we need: reliable, methodical, good with people as well as systems. Comfortable owning a problem and seeing it through. Happy to learn from the engineers around you rather than just executing the JD.Why this one is worth a look* Temp-to-perm structure - you get to see the team and tech before committing, and they get to see you. Win-win. * Genuine progression - small engineering team that's actively growing. Clear paths into L3, R&amp;D or other parts of the business. * Real learning environment - you'll work alongside experienced engineers on a broad tech stack rather than being siloed. * Stable shift pattern - once you're allocated a shift, you stay on it (with flexibility for cover)To applySend your CV across and I'll get back to you asap. Happy to have an initial chat to walk through the role, the team and the route to perm in more detail before anything formal.Tom.craig@nextech-group.co.ukSuitable for: 2nd Line Support Engineer, Technical Support Engineer, Infrastructure Support Engineer, IT Support L2, Systems Support Engineer.

Tier 2 Support

Role: IT Support Engineer Location: Bromsgrove (Hybrid Working) Salary: £30,000 + Paid Certifications Are you an enthusiastic IT Support Engineer looking to develop your career in a supportive, modern, and fast-growing tech environment?This is a fantastic opportunity to join a friendly MSP-style team where you'll work with a wide range of technologies, gain hands-on experience, and receive fully funded certifications to help you progress in your career. The RoleYou'll play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as:<ul><li>Windows 10/11 &amp; Windows Server</li><li>Microsoft 365 (Teams, Exchange, SharePoint)</li><li>Networking (DNS, DHCP, firewalls, switches, VPNs)</li><li>VMware &amp; Virtualisation</li><li>Azure cloud services</li><li>Hardware troubleshooting &amp; device configuration</li><li>General IT support, ticket management, and customer communication</li></ul>This is a hybrid role offering a mix of office and home working, ideal for someone eager to grow their skills in a structured, well-supported environment. What You'll Be Doing<ul><li>Resolving user issues across desktops, servers, cloud and network environments</li><li>Supporting the second and third line engineers in technical issues and projects when required</li><li>Monitoring systems, escalating complex issues, and helping improve processes</li><li>Collaborating with senior engineers to expand your technical knowledge</li><li>Providing excellent customer service with a proactive mindset</li></ul> What We're Looking For<ul><li>1-2 years' experience in an IT support or helpdesk role</li><li>A solid understanding of Microsoft technologies and basic networking</li><li>A passion for learning and improving your technical skills</li><li>Strong communication skills and a customer-focused approach</li><li>Someone who enjoys problem solving and working as part of a team</li></ul> What's in It for You<ul><li>£30,000 salary</li><li>Hybrid working</li><li>Paid professional certifications (Microsoft, Networking, Security etc.)</li><li>Great culture, supportive management, and ongoing career development</li><li>Exposure to modern technologies across cloud, virtualisation, networking and more</li><li>Opportunity to progress into 2nd line, cloud, networking or project roles</li></ul> If you think this role could be the ideal next step in your career we want to hear from you! Apply now with an up-to-date CV to be considered.

IT Support Engineer Location: Manchester (Hybrid - 2 days on-site, 3 days from home)Salary: Up to £26,500 per annumContract Type: Full-time, PermanentExperience Required: Minimum 1 year in an IT support role About the RoleWe are looking for a motivated and technically capable IT Support Engineer to join our team based in Manchester. This is a fantastic opportunity for someone with at least one year of hands-on IT support experience who is looking to grow their career in a collaborative and fast-paced environment.You will be the first point of contact for all IT-related queries, providing efficient and professional support to end users across the business. The role offers a flexible hybrid working arrangement - 2 days on-site in Manchester and 3 days working from home.Key Responsibilities<ul><li>Provide 1st and 2nd line technical support to end users via phone, email, and ticketing system</li><li>Diagnose and resolve hardware, software, and network issues in a timely manner</li><li>Set up and configure laptops, desktops, mobile devices, and peripherals</li><li>Manage user accounts and permissions using Active Directory / Microsoft 365</li><li>Maintain and update the IT asset register and documentation</li><li>Escalate complex issues to senior IT staff or third-party vendors where appropriate</li><li>Support onboarding of new starters, including equipment setup and system access</li><li>Assist with IT projects and infrastructure improvements as required</li><li>Ensure IT procedures and security policies are followed across the business</li><li>Contribute to the continuous improvement of IT support processes and documentation</li></ul> Required Skills &amp; Experience<ul><li>Minimum 1 year of experience in an IT support or helpdesk role</li><li>Strong knowledge of Windows 10/11 operating systems</li><li>Experience with Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)</li><li>Familiarity with Active Directory - creating and managing user accounts and groups</li><li>Basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi troubleshooting)</li><li>Experience troubleshooting hardware issues (laptops, desktops, printers, peripherals)</li><li>Good understanding of IT security best practices</li><li>Strong communication skills with the ability to explain technical issues to non-technical users</li><li>A proactive, can-do attitude with excellent problem-solving skills</li><li>Ability to manage and prioritise a varied workload effectively</li></ul>Desirable Skills<ul><li>Experience with an IT ticketing system (e.g. Freshdesk, Jira Service Management, Zendesk)</li><li>Knowledge of Azure Active Directory / Entra ID</li><li>Familiarity with remote desktop tools (e.g. TeamViewer, AnyDesk)</li><li>CompTIA A+, Microsoft certifications, or equivalent qualifications</li><li>Experience working in a manufacturing or industrial environment</li><li>Exposure to basic PowerShell scripting or automation</li></ul>What We Offer<ul><li>Salary up to £26,500 depending on experience</li><li>Hybrid working - 2 days on-site in Manchester, 3 days from home</li><li>Pension scheme</li><li>25 days annual leave plus bank holidays</li><li>Supportive team environment with room to grow</li><li>Opportunities for training and professional development</li></ul>How to ApplyTo apply, please submit your CV with your most up to date experience and why you are interested in this role.This position is being recruited confidentially.Further details about the employer will be shared with shortlisted candidates.We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Senior Technical Lead - Platform Integration &amp; Implementation Remote (UK) | £85,000 - £90,000 + benefits | Permanent | Occasional UK travelA well-funded, growth-stage technology group is building the platform backbone for an ambitious UK-wide MSP roll-up. Fully equity-backed, no debt, and acquiring 8-10 regional MSPs per year - this is a founding technical hire to take a greenfield architecture from paper to production.The opportunityThe stack has been strategically selected. None of it is live yet. You will be the first internal technical hire, owning the build end-to-end and becoming the internal authority on how the platform is designed, integrated and scaled.You'll stand up the full group stack - PSA, RMM, CRM, financial management, comms and Microsoft 365 - build the integrations and automations that make it operate as a single platform and create the documentation and playbooks that turn every future acquisition onboarding into a repeatable process.What you'll do Phase 1 (0-3 months): Lead the greenfield implementation of all core platforms. Build foundational REST API integrations and webhook-driven automations. Define the cross-platform data model - canonical field mapping, entity relationships and data quality standards across PSA, CRM, RMM and finance. Direct vendor professional services against defined outcomes and own the knowledge transfer so the group holds full internal ownership.Phase 2 (3-9 months): Lead technical discovery with operational stakeholders to define the automation roadmap. Build workflow automations in JavaScript and Python - ticket routing, billing triggers, licence lifecycle, CRM sequences, alert-to-action logic. Build and maintain Azure middleware (Logic Apps, API Management, Service Bus) as IaC via Terraform through a CI/CD pipeline. Iterate the acquisition onboarding playbook.What we're looking for* 5+ years hands-on API integration and platform implementation - building, not configuration support or consulting * Greenfield implementation experience with at least two of: HaloPSA, HubSpot, Sage Intacct, NinjaOne RMM, 3CX, Microsoft 365 / Graph API * Strong JavaScript and/or Python for integration scripting and automation * REST API design - webhooks, OAuth, JSON transformation, event-driven architecture * Cross-platform data mapping across multiple SaaS systems * Technical documentation to a professional standard * Comfortable operating autonomously within a management structure for escalation and peer reviewStrongly desirable* Terraform / IaC and Azure Integration Services * M&amp;A, high-growth or multi-entity MSP environments * MSP sector background - PSA/RMM/CRM workflows, billing and service delivery * AI-assisted development (Copilot, Cursor or similar) * Agile delivery, DevOps and CI/CD pipeline experienceWhy this roleA rare chance to own the technical foundation of a scaling MSP platform from day one- not inherit someone else's decisions, not maintain legacy. Reports to the Operations Director with fractional CTO advisory support. Clear progression as the platform matures into data migration, AI/ML automation and client-facing services.Remote-first, UK-based. Occasional travel to London HQ and acquisition sites. Judged on delivery.

Senior Technical Lead 

IT Technical Services Manager - Up to £60,000 - NewcastlePosition - IT Manager Location - Newcastle Salary - Up to £60,000Key Responsibilities -A well-established company operating in the Newcastle area want to invest in your future! They are seeking a strategic thinker with strong leadership skills and a passion for technology.Take the next step in your career and apply now to become our IT Technical Services Manager in Newcastle.About the role and key responsibilities -<ul><li>Seeking a high-skilled IT Senior professional to lead and mentor a small IT Team across BAU and Infrastructure Support</li><li>Delivering a high-quality technical service, whilst also managing the global IT Function</li><li>Act as a liaison between IT and other departments, addressing their technology needs and requirements</li><li>Oversee the day-to-day operations of the IT department, ensuring smooth functioning of systems and networks.</li></ul>Technical and Management Skills Required -<ul><li>In-depth knowledge of Hybrid Solutions, Cloud Technologies, Virtualisation and Server Administration</li><li>Cisco networks - architecture and deployments</li><li>Microsoft 365, Office 365, Autopilot and Intune</li><li>End-user computer support - desktops, laptops, mobile devices and software applications</li><li>Fortinet and Azure Certifications</li></ul>Benefits -Competitive Salary Package - Enjoy a salary of up to £60,000, commensurate with your experience and expertise. Comprehensive Benefits - We offer a comprehensive benefits package, including health insurance, pension contributions, and more. Career Growth Opportunities - Take your career to new heights with ample opportunities for professional development and advancement. Collaborative Work Environment - Join a supportive and inclusive workplace where your ideas are valued and your contributions make a difference.Don't miss out on this fantastic opportunity - apply today!

Technical Services Manager - Newcastle

IT Infrastructure Engineer - Up to £45,000 - West YorkshireJoin Our Team as an IT Infrastructure Engineer in West YorkshireAre you passionate about designing, implementing, and maintaining robust IT infrastructure solutions? We're looking for a talented IT Infrastructure Engineer to join our team and play a pivotal role in managing our technology backbone.Position: IT Infrastructure Engineer Location: West Yorkshire Salary: Up to £45,000 per annumKey Responsibilities -* Design, implement, and maintain IT infrastructure components such as servers, storage, networking, and virtualisation technologies. * Monitor system performance and troubleshoot issues to ensure optimal performance and reliability. * Collaborate with cross-functional teams to design and deploy infrastructure solutions that meet business requirements. * Implement security best practices and ensure compliance with industry standards and regulations. * Evaluate and recommend new technologies to improve efficiency, scalability, and resilience of the infrastructure. * Document system configurations, processes, and procedures for knowledge sharing and future reference. * Provide technical support and guidance to internal teams and end-users as needed.Benefits -* Competitive Salary Package - Enjoy a salary of up to £45,000, reflecting your skills and experience.* Comprehensive Benefits - We offer a comprehensive benefits package, including health insurance, pension contributions, and more.* Career Growth Opportunities - Take your career to new heights with opportunities for professional development and advancement.* Collaborative Work Environment - Join a supportive and inclusive workplace where your contributions are valued, and teamwork is encouraged.If you're a proactive problem-solver with a passion for building and maintaining resilient IT infrastructure, we want to hear from you! Join us and be part of a team that's shaping the future of technology.Apply now and embark on an exciting journey as our IT Infrastructure Engineer!

IT Infrastructure Engineer - West Yorkshire

Join Our Team as a Senior IT Engineer/Specialist in South YorkshirePosition: Senior IT Engineer (Cloud, Infrastructure and Networking)Location: South YorkshireSalary: Up to £50,000 per annumKey Responsibilities -<ul><li>Design, implement, and maintain IT infrastructure components such as servers, storage, networking, and virtualization technologies.</li><li>Be a key member of the IT Support Team, operating as an escalation point for the 1st and 2nd Line team. </li><li>Provide key 3rd Line IT Support to external clientele </li><li>Monitor system performance and troubleshoot issues to ensure optimal performance and reliability.</li><li>Collaborate with cross-functional teams to design and deploy infrastructure solutions that meet business requirements.</li><li>Implement security best practices and ensure compliance with industry standards and regulations.</li><li>Evaluate and recommend new technologies to improve efficiency, scalability, and resilience of the infrastructure.</li><li>Document system configurations, processes, and procedures for knowledge sharing and future reference.</li><li>Provide technical support and guidance to internal teams and end-users as needed.</li></ul>Benefits -<ul><li>Competitive Salary Package - Enjoy a salary of up to £50,000, reflecting your skills and experience.</li><li>Comprehensive Benefits - We offer a comprehensive benefits package, including health insurance, pension contributions, and more.</li><li>Career Growth Opportunities - Take your career to new heights with opportunities for professional development and advancement.</li><li>Collaborative Work Environment - Join a supportive and inclusive workplace where your contributions are valued, and teamwork is encouraged.</li></ul>If you're a proactive problem-solver with a passion for building and maintaining resilient IT infrastructure, we want to hear from you! Join us and be part of a team that's shaping the future of technology.Apply now and embark on an exciting journey as our Senior IT Engineer

Senior IT Engineer - South Yorkshire

Job Title: Technical Support Engineer Salary: Up to £35,000 Type: Full-TimeAbout the Role: We are seeking an experienced and driven Technical Support Engineer to join our growing team. In this pivotal role, you will play a key part in the success of our IT department, combining hands-on technical support, field support and working in an ambitious technical team. Key Responsibilities -* Provide technical support to clients, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working with both internal and external teams to diagnose and resolve technical problemsSkills Required -* Previous experience within an IT Support setting * Windows OS, Active Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-faceIf you are passionate about IT, have a customer-centric mindset, and thrive in a fast-paced environment, we would love to hear from you! This is an incredible opportunity to join a growing company that values its employees and provides a platform for professional growth.Why Join Us?<ul><li>Supportive environment with the chance to make a real impact on the direction of IT services within the company.</li><li>Ongoing training and development to help you reach your career goals.</li></ul>If you're looking for a challenging and rewarding opportunity where you can develop your career, and make a difference, we'd love to hear from you!Apply Today!

Technical Support Engineer - Middlesbrough 

Job Title: IT EngineerLocation: NewcastleSalary: Up to £35,000 Job Description -We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Skill requirements -<ul><li>MSP experience or a customer centric environment providing support.</li><li>Excellent verbal and written communication skills</li><li>Active Directory and GPO administration</li><li>Exchange &amp; Intune administration</li><li>Excellent experience with Microsoft technologies</li><li>Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations</li><li>Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard</li><li>Backup Solutions - Azure/Veeam</li><li>Virtualisation - Hyper-V, VMware, AVD, RDS</li><li>In-depth Knowledge of O365 suite &amp; MFA</li><li>Able to answer general Networking questions.</li></ul>What We Offer -<ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career progression.</li><li>A supportive and collaborative work environment.</li><li>Regular team-building activities and social events.</li><li>The chance to work with a diverse range of clients and cutting-edge technologies.</li></ul>How to Apply -If you are passionate about IT and providing excellent customer service, we would love to hear from you. Please send your CV the email address : henry.gregory@nextech-group.co.uk

Technical Support Engineer - Newcastle 

Role: IT Project Engineer Contract: Full time, permanent Salary: Up to £60,000 per annum Sector: Education TechnologyWe are delighted to be recruiting on behalf of a well-established and rapidly growing IT services provider specialising in the education sector. Our client delivers complex infrastructure and cloud solutions to schools, colleges, and educational institutions across the UK - and due to continued success, they are expanding their technical delivery team.We are looking for a skilled and motivated IT Project Engineer to join them in a key delivery role. If you thrive on solving technical challenges and making a real impact in education - this could be the perfect next step in your career.The RoleJoining a collaborative and experienced technical team, you will play a key role in the end-to-end delivery of infrastructure and cloud projects. You will work closely with Project Managers and end clients to design and implement robust technical solutions across the education sector.Key Responsibilities* Lead the design and delivery of infrastructure and cloud projects * Act as a senior escalation point for technical issues * Work closely with Project Managers to scope and plan technical delivery * Design and implement solutions across networking, virtualisation, Azure, Microsoft 365, and security * Produce clear technical documentation and handover materials * Attend client meetings to provide expert technical guidance * Support and mentor junior engineersSkills &amp; Experience* Proven experience in infrastructure or project engineering * Deep knowledge of Microsoft technologies: Windows Server, Active Directory, Exchange, M365, Azure * Experience with virtualisation platforms: VMware and/or Hyper-V * Strong networking knowledge: TCP/IP, DNS, DHCP, VLANs, firewalls * Experience with backup, disaster recovery, and business continuity solutions * Familiarity with scripting and automation tools: PowerShell, Bash * Excellent communication and documentation skills * Ability to manage multiple priorities and work independentlyWhat's On Offer* Salary of up to £60,000 per annum (depending on experience) * A permanent role with a fast-growing organisation that invests heavily in its people and technology * Varied and rewarding project work across schools, colleges, and educational institutions * A collaborative, supportive team with a strong delivery culture * Clear career progression and development opportunitiesHow to ApplyIf this role sounds like the right fit for you, we'd love to hear from you. Please get in touch with your CV via the contact details provided and one of our consultants will be in touch.We are an equal opportunities recruiter and encourage applications from all suitably qualified individuals regardless of background.

Project Engineer 

💼 Role: HR Manager 📍 Setup: Office-based (5 days per week) 💰 Salary: Up to £50,000About the CompanyWe are a high-growth, award-winning business operating within the technology and professional services space. With a strong reputation for excellence, innovation, and people-first culture, the organisation is entering an exciting phase of scale and transformation.The RoleThis is a standalone HR leadership role with full ownership of people, culture, and compliance. Working closely with senior leadership, you'll play a key role in shaping the business as it continues to scale.You'll oversee the full employee life cycle, lead on performance and employee relations, and bring structure and consistency to HR processes. Alongside this, you'll modernise systems, improve efficiency, and ensure the business remains fully compliant with UK employment law and relevant standards.Key areas of focus include:* Owning and developing the HR function end-to-end * Driving a high-performance, accountable culture * Managing employee life cycle, performance, and relations * Improving HR systems, processes, and automation * Leading on compliance, policies, and ISO standards * Supporting recruitment, talent development, and progressionHR Operations &amp; Systems* Own and modernise all HR systems and processes * Implement scalable, efficient, and automated workflows * Improve employee experience through better systems and structureCompliance, Legal &amp; Risk* Ensure full compliance with UK employment law * Maintain and implement robust HR policies and procedures * Work with external legal advisers and manage organisational riskAccreditation's &amp; Standards* Lead and manage compliance across ISO frameworks (e.g. 9001, 14001, 27001, 20000) * Own audit preparation, documentation, and continuous improvement * Maintain high standards across all compliance and accreditation areasWhat We're Looking For* Proven HR Manager or senior HR experience within a growing business * Strong knowledge of UK employment law and HR best practice * Experience working with external legal advisers * Exposure to ISO standards and/or compliance frameworks * Commercial mindset with the ability to think beyond traditional HR * Highly organised, proactive, and confident driving change * Strong presence with the ability to influence stakeholders at all levelsWhy Join* High-growth environment with real momentum * Opportunity to shape and own the entire HR function * Direct access to leadership and strategic influence * Clear progression to build and lead a future HR team * A role with real impact and not just process management

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Welcome to Nextech, your next partner in tech recruitment solutions. Based in the lively city of Manchester, we specialise in facilitating both permanent and contract placements for companies across the UK, Europe &amp; US.
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