IT Support EngineerLocation: Clacton-on-Sea Salary: Up to £30,000 Type: Full-Time | PermanentA growing IT services provider based in Clacton-on-Sea is looking to hire a friendly and motivated 1st Line IT Support Engineer to join its expanding support team.This is an excellent opportunity for someone early in their IT career who is looking to build hands-on experience within a busy MSP environment, working with a wide range of technologies and clients.Key Responsibilities<ul><li>Providing 1st line technical support via phone, email, and remote support tools</li><li>Logging and managing support tickets</li><li>Troubleshooting basic hardware, software, printer, and connectivity issues</li><li>Supporting Microsoft 365 users including password resets and mailbox support</li><li>Setting up laptops, desktops, and user accounts</li><li>Escalating more complex issues to senior engineers when required</li><li>Delivering excellent customer service to end users</li></ul>Skills &amp; Experience<ul><li>Previous IT support experience or IT qualification preferred</li><li>Basic understanding of Windows operating systems and Microsoft 365</li><li>Good communication and customer service skills</li><li>Eagerness to learn and develop technically</li><li>Ability to work well within a team environment</li><li>Full UK driving licence beneficial but not essential</li></ul>What's On Offer<ul><li>Salary up to £30,000</li><li>Ongoing training and development</li><li>Clear progression opportunities into 2nd line support</li><li>Friendly and supportive team environment</li><li>Exposure to a variety of technologies and clients</li><li>Pension and holiday package</li></ul>Ideal for someone looking to grow their IT career within a supportive and fast-growing business.

IT Support Engineer 

IT Support Engineer Location: Manchester (Hybrid - 2 days on-site, 3 days from home)Salary: Up to £26,500 per annumContract Type: Full-time, PermanentExperience Required: Minimum 1 year in an IT support role About the RoleWe are looking for a motivated and technically capable IT Support Engineer to join our team based in Manchester. This is a fantastic opportunity for someone with at least one year of hands-on IT support experience who is looking to grow their career in a collaborative and fast-paced environment.You will be the first point of contact for all IT-related queries, providing efficient and professional support to end users across the business. The role offers a flexible hybrid working arrangement - 2 days on-site in Manchester and 3 days working from home.Key Responsibilities<ul><li>Provide 1st and 2nd line technical support to end users via phone, email, and ticketing system</li><li>Diagnose and resolve hardware, software, and network issues in a timely manner</li><li>Set up and configure laptops, desktops, mobile devices, and peripherals</li><li>Manage user accounts and permissions using Active Directory / Microsoft 365</li><li>Maintain and update the IT asset register and documentation</li><li>Escalate complex issues to senior IT staff or third-party vendors where appropriate</li><li>Support onboarding of new starters, including equipment setup and system access</li><li>Assist with IT projects and infrastructure improvements as required</li><li>Ensure IT procedures and security policies are followed across the business</li><li>Contribute to the continuous improvement of IT support processes and documentation</li></ul> Required Skills &amp; Experience<ul><li>Minimum 1 year of experience in an IT support or helpdesk role</li><li>Strong knowledge of Windows 10/11 operating systems</li><li>Experience with Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)</li><li>Familiarity with Active Directory - creating and managing user accounts and groups</li><li>Basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi troubleshooting)</li><li>Experience troubleshooting hardware issues (laptops, desktops, printers, peripherals)</li><li>Good understanding of IT security best practices</li><li>Strong communication skills with the ability to explain technical issues to non-technical users</li><li>A proactive, can-do attitude with excellent problem-solving skills</li><li>Ability to manage and prioritise a varied workload effectively</li></ul>Desirable Skills<ul><li>Experience with an IT ticketing system (e.g. Freshdesk, Jira Service Management, Zendesk)</li><li>Knowledge of Azure Active Directory / Entra ID</li><li>Familiarity with remote desktop tools (e.g. TeamViewer, AnyDesk)</li><li>CompTIA A+, Microsoft certifications, or equivalent qualifications</li><li>Experience working in a manufacturing or industrial environment</li><li>Exposure to basic PowerShell scripting or automation</li></ul>What We Offer<ul><li>Salary up to £26,500 depending on experience</li><li>Hybrid working - 2 days on-site in Manchester, 3 days from home</li><li>Pension scheme</li><li>25 days annual leave plus bank holidays</li><li>Supportive team environment with room to grow</li><li>Opportunities for training and professional development</li></ul>How to ApplyTo apply, please submit your CV with your most up to date experience and why you are interested in this role.This position is being recruited confidentially.Further details about the employer will be shared with shortlisted candidates.We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Senior Technical Lead - Platform Integration &amp; Implementation Remote (UK) | £85,000 - £90,000 + benefits | Permanent | Occasional UK travelA well-funded, growth-stage technology group is building the platform backbone for an ambitious UK-wide MSP roll-up. Fully equity-backed, no debt, and acquiring 8-10 regional MSPs per year - this is a founding technical hire to take a greenfield architecture from paper to production.The opportunityThe stack has been strategically selected. None of it is live yet. You will be the first internal technical hire, owning the build end-to-end and becoming the internal authority on how the platform is designed, integrated and scaled.You'll stand up the full group stack - PSA, RMM, CRM, financial management, comms and Microsoft 365 - build the integrations and automations that make it operate as a single platform and create the documentation and playbooks that turn every future acquisition onboarding into a repeatable process.What you'll do Phase 1 (0-3 months): Lead the greenfield implementation of all core platforms. Build foundational REST API integrations and webhook-driven automations. Define the cross-platform data model - canonical field mapping, entity relationships and data quality standards across PSA, CRM, RMM and finance. Direct vendor professional services against defined outcomes and own the knowledge transfer so the group holds full internal ownership.Phase 2 (3-9 months): Lead technical discovery with operational stakeholders to define the automation roadmap. Build workflow automations in JavaScript and Python - ticket routing, billing triggers, licence lifecycle, CRM sequences, alert-to-action logic. Build and maintain Azure middleware (Logic Apps, API Management, Service Bus) as IaC via Terraform through a CI/CD pipeline. Iterate the acquisition onboarding playbook.What we're looking for* 5+ years hands-on API integration and platform implementation - building, not configuration support or consulting * Greenfield implementation experience with at least two of: HaloPSA, HubSpot, Sage Intacct, NinjaOne RMM, 3CX, Microsoft 365 / Graph API * Strong JavaScript and/or Python for integration scripting and automation * REST API design - webhooks, OAuth, JSON transformation, event-driven architecture * Cross-platform data mapping across multiple SaaS systems * Technical documentation to a professional standard * Comfortable operating autonomously within a management structure for escalation and peer reviewStrongly desirable* Terraform / IaC and Azure Integration Services * M&amp;A, high-growth or multi-entity MSP environments * MSP sector background - PSA/RMM/CRM workflows, billing and service delivery * AI-assisted development (Copilot, Cursor or similar) * Agile delivery, DevOps and CI/CD pipeline experienceWhy this roleA rare chance to own the technical foundation of a scaling MSP platform from day one- not inherit someone else's decisions, not maintain legacy. Reports to the Operations Director with fractional CTO advisory support. Clear progression as the platform matures into data migration, AI/ML automation and client-facing services.Remote-first, UK-based. Occasional travel to London HQ and acquisition sites. Judged on delivery.

Senior Technical Lead 

IT Technical Services Manager - Up to £60,000 - NewcastlePosition - IT Manager Location - Newcastle Salary - Up to £60,000Key Responsibilities -A well-established company operating in the Newcastle area want to invest in your future! They are seeking a strategic thinker with strong leadership skills and a passion for technology.Take the next step in your career and apply now to become our IT Technical Services Manager in Newcastle.About the role and key responsibilities -<ul><li>Seeking a high-skilled IT Senior professional to lead and mentor a small IT Team across BAU and Infrastructure Support</li><li>Delivering a high-quality technical service, whilst also managing the global IT Function</li><li>Act as a liaison between IT and other departments, addressing their technology needs and requirements</li><li>Oversee the day-to-day operations of the IT department, ensuring smooth functioning of systems and networks.</li></ul>Technical and Management Skills Required -<ul><li>In-depth knowledge of Hybrid Solutions, Cloud Technologies, Virtualisation and Server Administration</li><li>Cisco networks - architecture and deployments</li><li>Microsoft 365, Office 365, Autopilot and Intune</li><li>End-user computer support - desktops, laptops, mobile devices and software applications</li><li>Fortinet and Azure Certifications</li></ul>Benefits -Competitive Salary Package - Enjoy a salary of up to £60,000, commensurate with your experience and expertise. Comprehensive Benefits - We offer a comprehensive benefits package, including health insurance, pension contributions, and more. Career Growth Opportunities - Take your career to new heights with ample opportunities for professional development and advancement. Collaborative Work Environment - Join a supportive and inclusive workplace where your ideas are valued and your contributions make a difference.Don't miss out on this fantastic opportunity - apply today!

Technical Services Manager - Newcastle

IT Infrastructure Engineer - Up to £45,000 - West YorkshireJoin Our Team as an IT Infrastructure Engineer in West YorkshireAre you passionate about designing, implementing, and maintaining robust IT infrastructure solutions? We're looking for a talented IT Infrastructure Engineer to join our team and play a pivotal role in managing our technology backbone.Position: IT Infrastructure Engineer Location: West Yorkshire Salary: Up to £45,000 per annumKey Responsibilities -* Design, implement, and maintain IT infrastructure components such as servers, storage, networking, and virtualisation technologies. * Monitor system performance and troubleshoot issues to ensure optimal performance and reliability. * Collaborate with cross-functional teams to design and deploy infrastructure solutions that meet business requirements. * Implement security best practices and ensure compliance with industry standards and regulations. * Evaluate and recommend new technologies to improve efficiency, scalability, and resilience of the infrastructure. * Document system configurations, processes, and procedures for knowledge sharing and future reference. * Provide technical support and guidance to internal teams and end-users as needed.Benefits -* Competitive Salary Package - Enjoy a salary of up to £45,000, reflecting your skills and experience.* Comprehensive Benefits - We offer a comprehensive benefits package, including health insurance, pension contributions, and more.* Career Growth Opportunities - Take your career to new heights with opportunities for professional development and advancement.* Collaborative Work Environment - Join a supportive and inclusive workplace where your contributions are valued, and teamwork is encouraged.If you're a proactive problem-solver with a passion for building and maintaining resilient IT infrastructure, we want to hear from you! Join us and be part of a team that's shaping the future of technology.Apply now and embark on an exciting journey as our IT Infrastructure Engineer!

IT Infrastructure Engineer - West Yorkshire

Join Our Team as a Senior IT Engineer/Specialist in South YorkshirePosition: Senior IT Engineer (Cloud, Infrastructure and Networking)Location: South YorkshireSalary: Up to £50,000 per annumKey Responsibilities -<ul><li>Design, implement, and maintain IT infrastructure components such as servers, storage, networking, and virtualization technologies.</li><li>Be a key member of the IT Support Team, operating as an escalation point for the 1st and 2nd Line team. </li><li>Provide key 3rd Line IT Support to external clientele </li><li>Monitor system performance and troubleshoot issues to ensure optimal performance and reliability.</li><li>Collaborate with cross-functional teams to design and deploy infrastructure solutions that meet business requirements.</li><li>Implement security best practices and ensure compliance with industry standards and regulations.</li><li>Evaluate and recommend new technologies to improve efficiency, scalability, and resilience of the infrastructure.</li><li>Document system configurations, processes, and procedures for knowledge sharing and future reference.</li><li>Provide technical support and guidance to internal teams and end-users as needed.</li></ul>Benefits -<ul><li>Competitive Salary Package - Enjoy a salary of up to £50,000, reflecting your skills and experience.</li><li>Comprehensive Benefits - We offer a comprehensive benefits package, including health insurance, pension contributions, and more.</li><li>Career Growth Opportunities - Take your career to new heights with opportunities for professional development and advancement.</li><li>Collaborative Work Environment - Join a supportive and inclusive workplace where your contributions are valued, and teamwork is encouraged.</li></ul>If you're a proactive problem-solver with a passion for building and maintaining resilient IT infrastructure, we want to hear from you! Join us and be part of a team that's shaping the future of technology.Apply now and embark on an exciting journey as our Senior IT Engineer

Senior IT Engineer - South Yorkshire

Job Title: Technical Support Engineer Salary: Up to £35,000 Type: Full-TimeAbout the Role: We are seeking an experienced and driven Technical Support Engineer to join our growing team. In this pivotal role, you will play a key part in the success of our IT department, combining hands-on technical support, field support and working in an ambitious technical team. Key Responsibilities -* Provide technical support to clients, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working with both internal and external teams to diagnose and resolve technical problemsSkills Required -* Previous experience within an IT Support setting * Windows OS, Active Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-faceIf you are passionate about IT, have a customer-centric mindset, and thrive in a fast-paced environment, we would love to hear from you! This is an incredible opportunity to join a growing company that values its employees and provides a platform for professional growth.Why Join Us?<ul><li>Supportive environment with the chance to make a real impact on the direction of IT services within the company.</li><li>Ongoing training and development to help you reach your career goals.</li></ul>If you're looking for a challenging and rewarding opportunity where you can develop your career, and make a difference, we'd love to hear from you!Apply Today!

Technical Support Engineer - Middlesbrough 

Job Title: IT EngineerLocation: NewcastleSalary: Up to £35,000 Job Description -We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Skill requirements -<ul><li>MSP experience or a customer centric environment providing support.</li><li>Excellent verbal and written communication skills</li><li>Active Directory and GPO administration</li><li>Exchange &amp; Intune administration</li><li>Excellent experience with Microsoft technologies</li><li>Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations</li><li>Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard</li><li>Backup Solutions - Azure/Veeam</li><li>Virtualisation - Hyper-V, VMware, AVD, RDS</li><li>In-depth Knowledge of O365 suite &amp; MFA</li><li>Able to answer general Networking questions.</li></ul>What We Offer -<ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career progression.</li><li>A supportive and collaborative work environment.</li><li>Regular team-building activities and social events.</li><li>The chance to work with a diverse range of clients and cutting-edge technologies.</li></ul>How to Apply -If you are passionate about IT and providing excellent customer service, we would love to hear from you. Please send your CV the email address : henry.gregory@nextech-group.co.uk

Technical Support Engineer - Newcastle 

Role: IT Project Engineer Contract: Full time, permanent Salary: Up to £60,000 per annum Sector: Education TechnologyWe are delighted to be recruiting on behalf of a well-established and rapidly growing IT services provider specialising in the education sector. Our client delivers complex infrastructure and cloud solutions to schools, colleges, and educational institutions across the UK - and due to continued success, they are expanding their technical delivery team.We are looking for a skilled and motivated IT Project Engineer to join them in a key delivery role. If you thrive on solving technical challenges and making a real impact in education - this could be the perfect next step in your career.The RoleJoining a collaborative and experienced technical team, you will play a key role in the end-to-end delivery of infrastructure and cloud projects. You will work closely with Project Managers and end clients to design and implement robust technical solutions across the education sector.Key Responsibilities* Lead the design and delivery of infrastructure and cloud projects * Act as a senior escalation point for technical issues * Work closely with Project Managers to scope and plan technical delivery * Design and implement solutions across networking, virtualisation, Azure, Microsoft 365, and security * Produce clear technical documentation and handover materials * Attend client meetings to provide expert technical guidance * Support and mentor junior engineersSkills &amp; Experience* Proven experience in infrastructure or project engineering * Deep knowledge of Microsoft technologies: Windows Server, Active Directory, Exchange, M365, Azure * Experience with virtualisation platforms: VMware and/or Hyper-V * Strong networking knowledge: TCP/IP, DNS, DHCP, VLANs, firewalls * Experience with backup, disaster recovery, and business continuity solutions * Familiarity with scripting and automation tools: PowerShell, Bash * Excellent communication and documentation skills * Ability to manage multiple priorities and work independentlyWhat's On Offer* Salary of up to £60,000 per annum (depending on experience) * A permanent role with a fast-growing organisation that invests heavily in its people and technology * Varied and rewarding project work across schools, colleges, and educational institutions * A collaborative, supportive team with a strong delivery culture * Clear career progression and development opportunitiesHow to ApplyIf this role sounds like the right fit for you, we'd love to hear from you. Please get in touch with your CV via the contact details provided and one of our consultants will be in touch.We are an equal opportunities recruiter and encourage applications from all suitably qualified individuals regardless of background.

Project Engineer 

💼 Role: HR Manager 📍 Setup: Office-based (5 days per week) 💰 Salary: Up to £50,000About the CompanyWe are a high-growth, award-winning business operating within the technology and professional services space. With a strong reputation for excellence, innovation, and people-first culture, the organisation is entering an exciting phase of scale and transformation.The RoleThis is a standalone HR leadership role with full ownership of people, culture, and compliance. Working closely with senior leadership, you'll play a key role in shaping the business as it continues to scale.You'll oversee the full employee life cycle, lead on performance and employee relations, and bring structure and consistency to HR processes. Alongside this, you'll modernise systems, improve efficiency, and ensure the business remains fully compliant with UK employment law and relevant standards.Key areas of focus include:* Owning and developing the HR function end-to-end * Driving a high-performance, accountable culture * Managing employee life cycle, performance, and relations * Improving HR systems, processes, and automation * Leading on compliance, policies, and ISO standards * Supporting recruitment, talent development, and progressionHR Operations &amp; Systems* Own and modernise all HR systems and processes * Implement scalable, efficient, and automated workflows * Improve employee experience through better systems and structureCompliance, Legal &amp; Risk* Ensure full compliance with UK employment law * Maintain and implement robust HR policies and procedures * Work with external legal advisers and manage organisational riskAccreditation's &amp; Standards* Lead and manage compliance across ISO frameworks (e.g. 9001, 14001, 27001, 20000) * Own audit preparation, documentation, and continuous improvement * Maintain high standards across all compliance and accreditation areasWhat We're Looking For* Proven HR Manager or senior HR experience within a growing business * Strong knowledge of UK employment law and HR best practice * Experience working with external legal advisers * Exposure to ISO standards and/or compliance frameworks * Commercial mindset with the ability to think beyond traditional HR * Highly organised, proactive, and confident driving change * Strong presence with the ability to influence stakeholders at all levelsWhy Join* High-growth environment with real momentum * Opportunity to shape and own the entire HR function * Direct access to leadership and strategic influence * Clear progression to build and lead a future HR team * A role with real impact and not just process management

HR Manager

<div class="ck-content" dir="ltr" ><h1>Brand Content Lead</h1><h2>Join a Creative Team in Wolverhampton</h2>We are seeking a dynamic and innovative Brand Content Lead to drive the creation of engaging, on-brand content across all digital platforms. This is an exciting opportunity to play a key role in a fast-paced and creative environment, transforming trending ideas into impactful digital campaigns. Based in Wolverhampton, you'll join a company that values creativity, strategic thinking, and community engagement.<h3>Key Responsibilities</h3><ul><li>Content Creation: Lead the production of social-first content, utilising platforms like TikTok, Instagram, and YouTube Shorts. Develop captivating video content, voiceovers, and trend-responsive assets.</li><li>Strategic Planning: Design structured content plans, including shot lists and posting schedules, ensuring alignment with brand priorities and goals.</li><li>Community Engagement: Manage interactions across social media platforms while maintaining the brand's tone of voice and fostering strong customer relationships.</li><li>Performance Analysis: Monitor key metrics such as engagement and watch time to evaluate campaign success and apply insights for continuous improvement.</li><li>Collaboration: Work closely with design, marketing, and operations teams to ensure consistent brand messaging and seamless campaign execution across multiple brands.</li><li>Paid Social Support: Support the Digital Marketing &amp; Communications Coordinator with creative assets for paid social campaigns</li></ul><h3>Why Join Us?</h3>Take the lead in content creation for a forward-thinking organization where creativity and innovation are at the forefront. This role is perfect for someone passionate about digital media, eager to create trend-setting and impactful campaigns.Location: Wolverhampton, United KingdomReady to make an impact? Apply today and become an integral part of this high-performing team.</div>

Brand Content Lead

Technical Presales EngineerLocation: Wellingborough Salary: Up to £50,000 per annum Full UK Driving Licence requiredThe OpportunityA well established and growing IT Value Added Reseller based in Wellingborough is seeking a commercially minded and technically capable Presales Consultant to support its expanding client base.This is an excellent opportunity for someone who understands the VAR sales cycle from discovery and solution design through to proposal and handover, and who enjoys working closely with both clients and vendors to deliver best fit technology solutions.The role is primarily office based to enable close collaboration with the sales and technical teams, with flexibility for hybrid working where appropriate.About the BusinessThe company is a trusted technology partner to SMEs and mid sized organisations, specialising in the supply, design and integration of IT infrastructure, cloud solutions, cyber security, networking and end user computing solutions.With strong vendor relationships and a consultative sales approach, the business focuses on delivering tailored solutions that align technology investment with business objectives rather than simply supplying products.Key Responsibilities<ul><li>Support Account Managers and Business Development Managers throughout the sales cycle</li><li>Lead technical discovery meetings to understand client requirements and existing environments</li><li>Design and scope solutions across areas including Microsoft 365, Azure, server and storage infrastructure, networking, cyber security, backup and disaster recovery, and end user hardware</li><li>Liaise with vendors and distributors to build competitive and compliant solutions</li><li>Produce technical proposals, solution documentation and detailed costings</li><li>Present solutions to clients, clearly articulating technical value in business terms</li><li>Ensure a smooth handover to delivery or implementation teams</li></ul>About YouYou will have experience working within a VAR or IT solutions provider environment and understand product sourcing, margin considerations, vendor engagement and project scoping.Essential experience and skills<ul><li>Experience in a Presales, Solutions Consultant or Technical Consultant role within a VAR or IT reseller</li><li>Strong understanding of infrastructure, cloud and cyber security solutions</li><li>Experience building multi vendor solutions and managing distributor relationships</li><li>Ability to translate technical requirements into clear commercial proposals</li><li>Confident client facing communication and presentation skills</li><li>Full UK driving licence, as client visits will be required</li></ul>Desirable<ul><li>Microsoft or other vendor certifications</li><li>Experience with quoting tools, CRM systems and distributor portals</li><li>Knowledge of structured procurement processes</li></ul>What's on Offer<ul><li>Salary up to £50,000 depending on experience</li><li>Company Social Events</li><li>Company Holiday</li><li>Hybrid working flexibility</li><li>Career development within a growing VAR business</li><li>Exposure to leading technology vendors</li><li>Supportive and collaborative working environment</li></ul>

Technical Presales Engineer 

<h3>Role: Vendor Portfolio Executive Location: Birmingham (Hybrid - WFH Monday &amp; Friday) Salary: £38,000</h3><h3>Why this role?</h3>This is a key commercial role sitting at the heart of our vendor strategy. You'll be the person who brings clarity to complex vendor portfolios - deciding what matters, what doesn't, and why - and making sure Sales, Marketing, Procurement and Vendors are all aligned.If you enjoy understanding products, spotting opportunities, and shaping how a business focuses its effort (without carrying a sales target or negotiating contracts), this role is for you.<h3> What you'll be doing</h3><ul><li>Owning product and portfolio clarity for assigned vendors - what we sell, where it fits, and where it's going</li><li>Translating vendor roadmaps and updates into clear, usable guidance for internal teams</li><li>Acting as the internal product expert and source of truth</li><li>Supporting Sales with positioning, focus ranges, and competitive context</li><li>Working closely with Vendor Enablement, Procurement, Marketing and Finance to keep everything joined up</li><li>Managing product lifecycle visibility - new launches, transitions, and end-of-life planning</li></ul><h3> What you won't be doing</h3><ul><li>❌ Negotiating vendor terms</li><li>❌ Setting pricing or rebates</li><li>❌ Placing purchase orders or managing stock</li><li>❌ Carrying a sales target</li></ul>This role is about insight, structure, and influence - not transactions.<h3> Who this role suits</h3>You'll likely come from a background in:<ul><li>Vendor or Product Enablement</li><li>Purchasing / Buying / Procurement (commercially focused)</li><li>Sales Operations or Commercial Operations</li><li>Presales / Solutions Consulting</li><li>Vendor or Channel Management</li></ul>You're organised, commercially curious, confident working cross-functionally, and enjoy being the person who makes sense of complexity. <h3>Why join us?</h3><ul><li>Influence real commercial decisions without sales pressure</li><li>Work closely with leading vendors and senior internal stakeholders</li><li>Shape portfolio direction and support scalable growth</li><li>Be part of a collaborative, fast-moving environment where clarity matters</li></ul> If you think this could be the ideal next role for you, please apply with an up to date CV to be considered.

Vendor Portfolio Executive

<h1>Exciting Opportunity: Be the Heart of Our Team as Admin Support in Glasgow!</h1><h2>About the Role</h2>Are you an organised multitasker with a sharp eye for detail and a knack for keeping things running like clockwork? Join our client, a highly respected leader in the IT sector, as their new Admin Support professional. Based in vibrant Glasgow, this part-time role (three days a week) is your chance to work with a forward-thinking team while earning a competitive salary of £25,000 pro rata.<h2>What You'll Bring to the Team</h2><ul><li>Exceptional Organisational Skills: Your expertise in managing tasks like diary coordination and document control will ensure everything runs smoothly.</li><li>Keen Attention to Detail: Your meticulous approach to handling records and documents will help maintain accuracy and efficiency.</li><li>Impressive Communication Skills: Your professional and approachable style will make you a key point of contact for team members and clients alike.</li></ul><h2>Why You'll Love Working With Us</h2>Immerse yourself in a dynamic and innovative industry, collaborating with talented professionals who value your contributions. With a flexible part-time schedule, you'll enjoy the perfect balance while making a real impact in a role that matters. This is your opportunity to bring your organisational talents to a thriving and supportive environment.<h2>Ready to Take the Leap?</h2>Don't miss out on this incredible opportunity to grow your career with a trusted IT leader in Glasgow. Apply today and step confidently into a bright and rewarding future. We're excited to hear from you and can't wait to welcome you to the team!

Admin Support (Part-time)

Role: Service Desk Team Leader Location: Horsham (hybrid) Salary: £35,000 - £40,000 (DOE) Industry: IT solutionsWe're partnered with a growing managed service provider looking to appoint a Service Desk Team Leader to play a key role in the day-to-day running and continuous improvement of their support function.This position offers a balance of leadership and hands-on technical involvement, acting as a senior escalation point while driving team performance, service quality, and operational efficiency.The Role:* Oversee daily service desk operations, ensuring tickets are effectively assigned, progressed, and resolved * Act as the first point of technical escalation for complex issues * Monitor team workloads, ticket quality, and SLA performance, intervening where needed * Support, coach, and develop engineers through regular feedback, reviews, and training plans * Identify service trends, recurring issues, and areas for improvement * Ensure high standards across documentation, processes, and service delivery * Collaborate with internal teams to manage workloads and maintain service levels * Contribute to process improvements, monitoring policies, and proactive service initiatives * Handle client escalations and maintain strong stakeholder relationshipsWhat We're Looking For:* Experience in a Service Desk Team Leader, Senior Engineer, or similar role within an MSP environment * Strong leadership skills with the ability to motivate, mentor, and develop a team * Excellent organisational skills and ability to manage competing priorities * Confident communicator, able to handle challenging situations and build client trust * Solid technical background across Microsoft technologies and infrastructure * Good understanding of service management principles, SLAs, and best practice * A proactive mindset with a focus on continuous improvementWhy Apply?* Opportunity to have a real impact on service delivery and team development * A collaborative environment with a strong focus on quality and improvement * Ongoing training and development opportunities * A role that combines leadership with technical involvementIf you're a hands on leader who enjoys developing people while maintaining technical credibility, this is an excellent opportunity to step into a role with real influence.

Service Desk Team Lead

Role: Internal Sales ExecutiveLocation: BirminghamSalary: £35,000 + Uncapped Commission + Career Progression Are you a driven sales professional looking to break into one of the fastest-growing sectors in tech? Do you want to be part of a high-performing team where internal sales is seen as a revenue engine-not a back-office support function? We're hiring for an ambitious Internal Sales Executive to join a rapidly expanding UK technology solutions provider delivering services across Cloud, Cyber Security, Infrastructure, Managed Services, and Modern Workplace. This is an exciting opportunity to work closely with senior sales leaders, strategic account managers, and leading technology vendors while building a genuine long-term career in IT sales. The OpportunityThis is far more than processing quotes and chasing orders.You'll play a key commercial role in helping generate pipeline, progressing live opportunities, engaging customers, and helping close deals across private and public sector clients. You'll be at the centre of the action-working with cutting-edge technologies, recognised vendors, and enterprise-level customers. What You'll Be DoingSales &amp; Business Growth<ul><li>Identify, qualify, and progress new business opportunities</li><li>Follow up inbound leads and proactive outbound campaigns</li><li>Drive upsell and cross-sell opportunities within existing accounts</li><li>Support growth across Cloud, Cyber, Infrastructure &amp; Managed Services</li></ul>Strategic Account Support<ul><li>Work alongside senior Account Directors on key customer accounts</li><li>Assist with quotes, proposals, pricing, and commercial discussions</li><li>Keep customers engaged throughout the sales cycle</li></ul>Vendor &amp; Partner Collaboration<ul><li>Work with top-tier technology vendors and partner programmes</li><li>Utilise funding, incentives, and sales enablement tools</li><li>Attend vendor training and development sessions</li></ul>Sales Operations<ul><li>Manage quotes, CRM updates, pipeline reporting, and deal registration</li><li>Ensure pricing accuracy and strong commercial governance</li></ul>What We're Looking For<ul><li>1-3+ years experience in internal sales, SDR, sales support, or telesales</li><li>Experience in IT, telecoms, MSP, reseller, or tech environments is highly desirable</li><li>Confident communicator by phone, email, and face-to-face</li><li>Organised, commercially aware, and target driven</li><li>Able to manage multiple opportunities at once</li><li>Motivated to learn technology and build a sales career</li></ul> Nice to HaveExposure to any of the below would be a bonus:<ul><li>Microsoft 365 / Azure</li><li>VMware / Nutanix</li><li>Backup &amp; Cyber Security</li><li>Networking / Infrastructure / Managed Services</li></ul>Why Apply?<ul><li>Join a growing, high-energy technology business</li><li>Uncapped earning potential</li><li>Clear route into Account Management / Senior Sales</li><li>Full vendor training &amp; certifications</li><li>Work with enterprise customers and exciting technologies</li><li>Be part of a genuine high-performance culture</li></ul> Ready to Accelerate Your Career? If you're hungry to succeed, commercially minded, and want to build a future in one of the UK's most exciting tech markets - we'd love to hear from you.

Sales Development Representative

Role: Finance Specialist Salary: Up to £45,000 Location: Central London (5 days on site) Industry: TechnologyWe are looking for a Finance Specialist to join a growing, fast-paced business in a role that goes beyond traditional finance processing.This position offers full ownership of billing and cash collection across customer contracts, alongside broader exposure to finance operations including purchase ledger, reporting, and reconciliations.The RoleThis is a hands-on role where you will take responsibility for ensuring revenue is accurately billed and successfully collected. You will work across both sales and purchase ledger, ensuring financial data is complete, accurate, and meaningful.Key responsibilities include:* Managing customer accounts and actively reducing aged debt * Overseeing billing cycles to ensure all contracts are invoiced accurately and on time * Running and managing Direct Debit collections * Handling BACS payments and ensuring timely receipt of funds * Investigating and resolving billing queries and discrepancies * Processing supplier invoices and resolving any issues * Performing reconciliations including expenses and company cards * Producing regular reports across finance operationsYou will also take a proactive approach, chasing missing information, resolving issues, and ensuring nothing falls through the cracks.About YouYou are detail-oriented, proactive, and take ownership of your work. You are comfortable working in a fast-paced environment and confident communicating with customers to resolve issues and drive payments.You will ideally have:* Experience across accounts receivable, billing, or credit control * Exposure to both sales and purchase ledger * Strong Excel skills and experience using accounting systems * Excellent attention to detail and ability to meet deadlines * A proactive, solution-focused mindset * Confidence communicating with customers * AAT qualification (desirable)What's on Offer* Salary up to £45,000 * Office based role (Monday to Friday) * Supportive and fast-moving environment * Private healthcare * Additional day off for your birthdayThis is an excellent opportunity for someone who wants to take ownership within a finance function and play a key role in ensuring billing converts into cash.

Finance Specialist 

Job Title: Senior Project EngineerLocation: London Salary: £50,000 - £60,000 (depending on experience) Type: Full-time, PermanentOverviewWe are seeking a highly skilled Senior Project Engineer to join our growing Managed Service Provider (MSP) team. This role is ideal for an experienced engineer who thrives in project delivery, enjoys working with modern Microsoft and cloud technologies, and is confident leading technical implementations from discovery through to completion.You will play a key role in designing, delivering, and optimising IT solutions for a diverse client base, with a strong focus on Microsoft ecosystems, Azure cloud services, automation, and emerging AI technologies. Key Responsibilities<ul><li>Lead and deliver end-to-end technical projects for MSP clients</li><li>Conduct client discovery sessions, technical assessments, and infrastructure audits</li><li>Design and implement solutions across Microsoft and cloud platforms</li><li>Deploy and manage Microsoft 365, Azure, and hybrid environments</li><li>Identify opportunities for automation and efficiency improvements</li><li>Support the integration and use of AI-driven tools and workflows where appropriate</li><li>Produce high-quality technical documentation and project plans</li><li>Act as a senior escalation point for complex technical issues</li><li>Collaborate with internal teams and stakeholders to ensure successful project outcomes</li><li>Ensure projects are delivered on time, within scope, and to a high standard</li></ul>Essential Skills &amp; Experience<ul><li>Strong experience in a Senior Engineer or Project Engineer role within an MSP environment</li><li>Deep knowledge of Microsoft technologies (Windows Server, Active Directory, Microsoft 365)</li><li>Proven experience with Microsoft Azure (IaaS, PaaS, migrations, governance)</li><li>Solid understanding of cloud architecture and hybrid environments</li><li>Experience with automation tools (PowerShell, scripting, workflow automation)</li><li>Exposure to or experience with AI technologies and their application in IT environments</li><li>Strong experience conducting technical discoveries, audits, and documentation</li><li>Excellent troubleshooting and problem-solving skills</li><li>Strong client-facing and communication skills</li></ul>Desirable Skills<ul><li>Microsoft certifications (e.g., Azure Administrator, Solutions Architect)</li><li>Experience with backup, disaster recovery, and security best practices</li><li>Knowledge of networking (firewalls, VPNs, routing, switching)</li><li>Familiarity with RMM and PSA tools commonly used in MSP environments</li></ul>Personal Attributes<ul><li>Proactive and solutions-focused mindset</li><li>Strong attention to detail</li><li>Ability to manage multiple projects simultaneously</li><li>Comfortable working independently and as part of a team</li><li>Passion for learning and staying current with emerging technologies</li></ul>What We Offer<ul><li>Competitive salary (£50,000 - £60,000)</li><li>Opportunity to work with modern cloud and AI technologies</li><li>Career development and certification support</li><li>Collaborative and forward-thinking team environment</li></ul>Please send across your CV for consideration!

Senior Project Engineer 

Role: IT Support Engineer Location: Bromsgrove (Hybrid Working) Salary: £30,000 + Paid Certifications Are you an enthusiastic IT Support Engineer looking to develop your career in a supportive, modern, and fast-growing tech environment?This is a fantastic opportunity to join a friendly MSP-style team where you'll work with a wide range of technologies, gain hands-on experience, and receive fully funded certifications to help you progress in your career. The RoleYou'll play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as:<ul><li>Windows 10/11 &amp; Windows Server</li><li>Microsoft 365 (Teams, Exchange, SharePoint)</li><li>Networking (DNS, DHCP, firewalls, switches, VPNs)</li><li>VMware &amp; Virtualisation</li><li>Azure cloud services</li><li>Hardware troubleshooting &amp; device configuration</li><li>General IT support, ticket management, and customer communication</li></ul>This is a hybrid role offering a mix of office and home working, ideal for someone eager to grow their skills in a structured, well-supported environment. What You'll Be Doing<ul><li>Resolving user issues across desktops, servers, cloud and network environments</li><li>Supporting the second and third line engineers in technical issues and projects when required</li><li>Monitoring systems, escalating complex issues, and helping improve processes</li><li>Collaborating with senior engineers to expand your technical knowledge</li><li>Providing excellent customer service with a proactive mindset</li></ul> What We're Looking For<ul><li>1-2 years' experience in an IT support or helpdesk role</li><li>A solid understanding of Microsoft technologies and basic networking</li><li>A passion for learning and improving your technical skills</li><li>Strong communication skills and a customer-focused approach</li><li>Someone who enjoys problem solving and working as part of a team</li></ul> What's in It for You<ul><li>£27,000 salary</li><li>Hybrid working</li><li>Paid professional certifications (Microsoft, Networking, Security etc.)</li><li>Great culture, supportive management, and ongoing career development</li><li>Exposure to modern technologies across cloud, virtualisation, networking and more</li><li>Opportunity to progress into 2nd line, cloud, networking or project roles</li></ul> If you think this role could be the ideal next step in your career we want to hear from you! Apply now with an up-to-date CV to be considered.

IT Support Engineer

💼 Role: Azure Engineer (Managed Services) 📍 Manchester (Hybrid) 💰 £60,000 + BenefitsWe're looking for a skilled Azure Specialist to join a growing Managed Services team based in Manchester. This is a hands-on role where you'll design, implement, and support cloud solutions for a diverse client base, helping businesses modernise and scale using Microsoft Azure.What you'll be doing:* Designing and deploying Azure-based infrastructure and services * Managing and optimising cloud environments for performance, security, and cost-efficiency * Supporting client migrations to Azure (on-prem to cloud) * Monitoring systems, troubleshooting issues, and providing proactive improvements * Working closely with clients to understand requirements and deliver tailored solutions * Contributing to automation and Infrastructure as Code (IaC) practicesWhat we're looking for:* Strong experience with Microsoft Azure (IaaS, PaaS, networking, storage) * Solid understanding of cloud architecture and best practices * Experience in a Managed Services or client-facing environment * Knowledge of PowerShell, ARM/Bicep, or Terraform * Familiarity with security, backup, and disaster recovery in Azure * Excellent communication and problem-solving skillsDesirable:* Azure certifications (e.g., AZ-104, AZ-305) * Experience with Microsoft 365, Intune, or hybrid environments * Exposure to DevOps practices and CI/CD pipelinesWhat's in it for you:* Competitive salary of £60,000 * Hybrid working model * Career progression and certification support * Exposure to a wide range of technologies and clients * Supportive and collaborative team environmentIf you're passionate about cloud technology and want to work in a fast paced managed services environment, we'd love to hear from you.

Azure Engineer 

Job Title: Infrastructure EngineerBased: St IvesSalary: Up to £50,000Department: Projects &amp; ChangeAbout the RoleWe are looking for a skilled and proactive Infrastructure Engineer to join our Projects &amp; Change team. This is a pivotal role that ensures the smooth day-to-day operation of our client's IT environments, delivering high-quality support and innovative infrastructure solutions.You will play a key role in maintaining our reputation for excellence, helping us achieve our mission of providing the best IT support in the world. If you thrive in a fast-paced environment and enjoy solving complex technical challenges, this role offers an exciting opportunity to make a real impact.Key Responsibilities<ul><li>Act as a technically experienced and knowledgeable member of the Infrastructure Team</li><li>Provide prompt, accurate, and consistent communication to colleagues and clients</li><li>Deliver day-to-day front-end support, resolving incidents and fulfilling service requests to minimise disruption</li><li>Investigate, diagnose, and resolve technical issues, escalating where necessary for collaboration</li><li>Gain an in-depth understanding of client systems and infrastructures, maintaining accurate documentation</li><li>Support onboarding processes by assessing and documenting new client environments</li><li>Lead technical installations, implementations, and project delivery across client sites</li><li>Travel to client locations across the UK (occasional overnight stays required)</li><li>Mentor and support Service Desk Analysts and Field Technicians, helping develop their technical capabilities</li><li>Collaborate with third-party vendors for issue resolution</li><li>Work with the Sales team to recommend and design infrastructure improvements</li><li>Stay up to date with emerging technologies and promote innovation and best practices</li><li>Share technical knowledge across the business to enhance service delivery</li><li>Manage your own workload effectively and maintain high performance standards</li><li>Deliver exceptional customer service at all times</li></ul>What We're Looking For<ul><li>Strong technical expertise across infrastructure technologies (hardware, software, networking, etc.)</li><li>Proven experience in troubleshooting and resolving complex IT issues</li><li>Excellent communication and interpersonal skills</li><li>Ability to work independently and perform to a high standard with minimal supervision</li><li>A proactive mindset with a passion for continuous learning and improvement</li><li>Experience mentoring or supporting junior team members is desirable</li><li>Willingness to travel to client sites across the UK</li></ul>Why Join Us?<ul><li>Be part of a collaborative and forward-thinking team</li><li>Work on varied and challenging infrastructure projects</li><li>Opportunities for professional development and career growth</li><li>Contribute to delivering exceptional IT services to a diverse client base</li></ul>Additional InformationThis role may include additional responsibilities as required to meet business needs.If you're ready to take the next step in your infrastructure career and make a meaningful impact, we'd love to hear from you.

IT Infrastructure Engineer - St Ives

2nd Line Service Desk Engineer (Field-Based)<ul><li>Location: St Ives, Cambridgeshire (with UK-wide travel)</li><li>Salary: £35,000 - £40,000 + benefits</li><li>Reporting to: Service Desk Manager</li></ul>By combining technology, process, and people, we deliver solutions that are personal, professional, and practical. Our clients rely on us to be consistent, customer-focused, and always a safe pair of hands.We're now looking for a 2nd Line Service Desk Engineer who thrives on variety - someone equally comfortable resolving complex issues remotely and representing the company on-site across the UK.The RoleThis is not your typical desk-based 2nd Line role.<ul><li>You'll act as a key escalation point for the Service Desk while also spending a significant amount of time in the field, delivering hands-on support, installations, and client-facing services.</li><li>You'll take ownership of issues from start to finish - combining strong technical ability with a calm, professional approach that builds trust with every interaction.</li></ul>What You'll Be Doing<ul><li>Acting as an escalation point for 1st Line, resolving complex technical issues with precision and care</li><li>Delivering remote and on-site support to clients across the UK</li><li>Installing, configuring, and deploying IT equipment to high standards</li><li>Supporting and troubleshooting across:</li><li>Microsoft 365 (Teams, SharePoint, OneDrive, Intune, Entra, MFA, SSO)</li><li>Azure and cloud platforms (AWS / Google Cloud beneficial)</li><li>Windows Server &amp; Active Directory</li><li>Networking (VLANs, VPNs, firewalls, DNS, DHCP, Wi-Fi)</li><li>Working with virtualisation technologies (Hyper-V, VMware, Citrix)</li><li>Monitoring alerts, patching systems, and proactively resolving issues</li><li>Supporting project work, site rollouts, and system implementations</li><li>Collaborating with third-party suppliers and vendors</li><li>Creating and maintaining clear documentation and knowledge base articles</li><li>Mentoring 1st Line engineers and sharing best practices</li><li>Providing end-user support and guidance in a clear, friendly manner</li></ul>What You'll Bring<ul><li>Experience in a 2nd Line, Field Engineer, or hybrid Service Desk role (MSP experience desirable)</li><li>Strong knowledge of Microsoft 365 and Windows environments</li><li>Experience with cloud platforms (Azure, AWS, or Google Cloud)</li><li>Understanding of networking fundamentals (TCP/IP, VLANs, DNS, DHCP, WAN/LAN/WLAN)</li><li>Experience supporting hardware, printers, and mobile devices (iOS &amp; Android)</li><li>Excellent communication skills - able to translate technical detail into plain English</li><li>A calm, dependable approach with strong problem-solving skills</li><li>Ability to manage multiple priorities and work autonomously</li><li>A proactive mindset with a passion for continuous improvement</li></ul>Desirable (not essential):Microsoft certifications such as MS-900, SC-900, or MD-102Essential:<ul><li>Full UK driving licence</li><li>Willingness to travel nationwide, including occasional overnight stays</li></ul>We offer:<ul><li>A varied role combining Service Desk and field work</li><li>Real autonomy and ownership in how you deliver support</li><li>A supportive, close-knit team environment</li><li>Ongoing training and certification opportunities</li><li>A culture built on trust, consistency, and high standards</li></ul>If you're looking for a role where you can make a real impact - both technically and personally - we'd love to hear from you.

2nd Line Service Desk/Field Engineer

Role: Field Operations Supervisor Location: Northwest Region Salary: £40,000 + Company Van Industry: InfrastructureWe are looking for a motivated and experienced Field Supervisor to join a growing team within the technology/infrastructure sector. This is a hands-on, field-based role covering the Northwest, Greater Manchester, and Merseyside regions, supporting the successful delivery of projects and services.The RoleYou will oversee day-to-day site activities, ensuring projects are delivered safely, on time, within budget, and to a high standard. Acting as a key point of contact, you'll support engineers, manage subcontractors, and build strong relationships with customers.Key Responsibilities* Supervise engineers and subcontractors on-site * Plan and oversee project delivery from start to finish * Ensure compliance with health &amp; safety standards * Monitor quality, timelines, and project costs * Act as the first point of escalation for technical and operational issues * Maintain strong communication with customers and internal teams * Support and develop field engineers through training and guidance * Assist with on-site work where requiredAbout You* Experience in a field-based supervisory or team lead role * Strong understanding of infrastructure/cabling environments * Ability to read technical drawings and troubleshoot issues * Good knowledge of health &amp; safety practices * Excellent communication and leadership skills * Full UK driving licenceDesirable* Industry certifications (e.g. cabling, ECS/CSCS, SSSTS) * Experience with CCTV, WiFi, IT systems, or access controlWhat's on Offer* £30,000 - £40,000 salary (depending on experience) * Company van provided * Opportunity to work on varied projects across the South * Ongoing training and career development

Field Operations Supervisor 

Job Title: Admin Support Location: Glasgow (Office-Based) Salary: £25,000 Working Pattern: Part-time - 3 days per week<h3>About the Role</h3>We are seeking a highly organised and reliable Admin Support professional to provide high-quality administrative support to senior leadership while supporting the effective day-to-day running of the business.This is an office-based role, with occasional travel to other locations across the UK as required.<h3>Key Responsibilities</h3>Senior Leadership Support<ul><li>Manage diaries, schedules, and priorities for senior leadership</li><li>Coordinate meetings end-to-end, including agendas and follow-ups</li><li>Prepare reports, documents, and presentations</li><li>Arrange travel and logistics</li><li>Support inbox management and stakeholder communications</li><li>Handle confidential information with discretion</li></ul>Administrative &amp; Operational Support<ul><li>Maintain records, trackers, and filing systems</li><li>Prepare and format documentation to a high standard</li><li>Act as a central point of contact for administrative queries</li><li>Support day-to-day business operations across teams</li><li>Ensure tasks are completed accurately and on time</li></ul>Business &amp; Compliance Support<ul><li>Assist with onboarding administration</li><li>Support compliance and audit-related activities</li><li>Contribute to continuous improvement initiatives</li><li>Provide flexible support as business needs evolve</li></ul><h3>Requirements</h3>Essential:<ul><li>Previous experience in an administrative or business support role</li><li>Strong organisational and time management skills</li><li>High attention to detail and accuracy</li><li>Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)</li><li>Excellent written and verbal communication skills</li><li>Ability to work independently and manage workload effectively</li></ul>Desirable:<ul><li>Experience supporting senior leadership</li><li>Project Management skills or qualifications</li><li>Experience in a compliance or regulated environment</li><li>Familiarity with document control or governance processes</li></ul><h3>Additional Information</h3><ul><li>Full UK driving licence and access to a vehicle is required</li><li>Willingness to travel to various UK locations</li><li>Must be eligible to undergo security vetting (DBS, NPPV Level 3, HMPPS clearance)</li></ul>

Job Title: Social Media Specialist Location: Birmingham (Fully Office-Based) Salary: £30,000About the Role We're working with a growing agency in Birmingham that is looking to hire a Social Media Specialist with a strong focus on performance, insight, and strategy. This is an excellent opportunity for someone who enjoys working with data, building reports, and shaping campaigns based on real results, not just posting content.This role is for someone who understands that social media isn't just about posting, it's about positioning, consistency and creating content that actually connects. You'll be working across:<ul><li>Content creation</li><li>Social media management</li><li>Supporting client campaigns</li><li>Bringing ideas to life through visuals and video</li></ul>Key Responsibilities<ul><li>Plan, manage, and optimise social media campaigns across multiple platforms</li><li>Analyse performance data and translate findings into actionable insights</li><li>Produce detailed reports and client-facing presentations</li><li>Develop strategic briefs aligned with client objectives and KPIs</li><li>Work closely with creative teams to inform content direction</li><li>Support campaign activity including targeting, testing, and optimisation</li><li>Keep up to date with platform changes, trends, and best practices</li></ul>What We're Looking For<ul><li>Experience in a social media role, ideally within an agency environment</li><li>Strong analytical skills and confidence working with data</li><li>Ability to build clear, insightful reports and present findings</li><li>Strong communication and client-facing skills</li><li>Content creation or graphic design experience (nice to have, not essential)</li></ul>Why Apply?<ul><li>Opportunity to join a growing agency with a strong client portfolio</li><li>Work in a collaborative, fast-paced environment</li><li>Clear scope for development and progression</li></ul>If this sounds like a good fit, get in touch to learn more.

Social Media Marketing Specialist 

💼 Role: Service and Operations Manager 📍 Location: London 💰 Salary: £45,000 - £55,000 per annum 🕒 Setup: Full-time | 5 days on-siteAbout the RoleAn established and growing Managed Services provider is seeking an experienced Service and Operations Manager to lead the operational delivery of its Managed Print Services division.This role sits at the centre of service delivery, operational control and commercial performance. You will be responsible for leading service desk and engineering teams, ensuring operational efficiency, maintaining strong governance around stock and procurement, and driving service performance across a portfolio of business clients.This is a hands-on leadership role for someone who combines strong operational discipline with commercial awareness and a data-driven mindset.You will play a key role in safeguarding company assets, improving service profitability and ensuring consistently high standards of client service.Key ResponsibilitiesService Operations Leadership* Lead and develop the service desk and field engineering teams. * Ensure all client service requests are prioritised and resolved within agreed SLAs. * Drive accountability, ownership and high performance across the service function. * Implement structured preventative maintenance programmes. * Monitor and continuously improve customer satisfaction levels.Stock &amp; Asset Management* Take ownership of stock and asset management across warehouse, engineers and client sites. * Conduct structured monthly stock takes and maintain accurate stock valuation. * Investigate and resolve discrepancies and implement controls to prevent stock loss. * Reduce obsolete and excess stock levels. * Stock is treated as a financial asset, so accuracy and accountability are essential.Procurement &amp; Cost Control* Oversee procurement of parts and consumables. * Ensure correct allocation of parts and consumables across service jobs. * Monitor supplier spend and identify anomalies. * Improve cost efficiency and purchasing discipline. * Maintain clear approval processes and procurement audit trails.Systems &amp; Performance Reporting* Maintain operational control of service management systems and ERP platforms. * Produce structured weekly and monthly operational reports. * Analyse service profitability by client, device type and engineer. * Identify inefficiencies and implement corrective actions. * Establish and track measurable KPIs across service operations. * This role requires proactive analysis and operational improvement, not simply report production.Warranty &amp; Profit Recovery* Manage consumables and parts warranty claims. * Improve recovery from manufacturers. * Monitor consumable yield performance. * Contribute to improved device-level profitability.Client &amp; Commercial Engagement* Conduct service reviews with key client stakeholders. * Build strong relationships with client contacts. * Identify opportunities for service improvement. * Support account retention and service development initiatives.Experience &amp; Skills Required* Proven experience leading a service desk or technical service environment. * Experience managing field engineering teams or technical support teams. * Strong stock control or inventory management experience. * Experience overseeing procurement and supplier relationships. * ERP or service management system experience (ECi or similar desirable). * Strong analytical capability with the ability to interpret operational and financial data. * Excellent communication skills and confidence working with both technical teams and clients. * Highly organised, structured and accountable. * Managed Print Services experience is essential.Personal Attributes* We are looking for someone who demonstrates: * Strong operational discipline * A governance and accountability mindset * Commercial awareness * Proactive problem solving * Confidence challenging inefficiencies * Analytical and results-focused thinkingThe Opportunity* This role offers the opportunity to take ownership of a critical operational function within a growing managed services organisation. * You will have the ability to influence service delivery processes, improve operational performance and contribute directly to business efficiency and profitability. * If you have experience leading Managed Print service operations and are looking for a role where you can make a measurable operational impact, we would welcome your application.

Service & Operations Manager

Senior Software Project Manager - Up to £60,000 - GlasgowWe are looking for a highly capable and detail-oriented Senior Software Project Manager to lead the successful delivery of complex technology initiatives. This position is ideal for someone with a strong background in managing software projects, engaging stakeholders, and guiding teams within structured or regulated environments.In this role, you will be accountable for overseeing projects from initiation through to completion, ensuring delivery is timely, within agreed scope, and aligned to budget expectations. You will manage several projects simultaneously, coordinating multidisciplinary teams while ensuring that technical outputs support broader organisational goals.Beyond delivery responsibilities, you will play an active role in enhancing governance practices, refining delivery approaches, and contributing to longer-term planning. Acting as a central point of coordination, you will facilitate communication between technical specialists, senior decision-makers, and external partners to support effective collaboration and informed decision-making. This position requires a valid UK driving licence and access to a vehicle, as travel to sites across the UK will be necessary.The role is subject to security vetting requirements, including DBS, NPPV Level 3, and HMPPS Cat A clearance where applicable. Continued employment is dependent on obtaining and maintaining the necessary clearances.Experience &amp; Technical Capability<ul><li>Proven track record of delivering complex software or IT projects end-to-end, including managing multiple concurrent initiatives and cross-functional teams.</li><li>Strong understanding of the Software Development Lifecycle (SDLC), with experience working across design, development, testing, deployment, and support phases.</li><li>Practical experience with Agile (Scrum, Kanban) and/or structured methodologies such as PRINCE2, including the ability to operate within hybrid delivery environments.</li><li>Confident working alongside engineering teams, with a solid grasp of technical concepts such as APIs, system integrations, microservices, and distributed architectures.</li><li>Experience using project and delivery tools (e.g. Jira, Azure DevOps, MS Project) for planning, tracking, and reporting.</li><li>Familiarity with cloud platforms (such as AWS or Azure), including environments, deployment considerations, and infrastructure basics.</li><li>Working knowledge of DevOps practices, including CI/CD pipelines, automated testing, and release management processes.</li><li>Ability to interpret technical documentation and translate complex concepts into clear, business-friendly communication.</li><li>Understanding of security, compliance, and data protection considerations, particularly within regulated environments.</li><li>Strong analytical skills to identify risks, manage dependencies, and support effective decision-making.</li><li>Experience in senior project or programme-level roles, ideally within public sector, healthcare, or similarly regulated industries.</li></ul>Key Responsibilities -Project Delivery &amp; Oversight<ul><li>Lead the full lifecycle delivery of software and technology projects.</li><li>Define project goals, deliverables, timelines, and scope in collaboration with relevant stakeholders.</li><li>Maintain effective governance processes, including risk, issue, and change management.</li><li>Apply appropriate delivery methodologies (such as Agile, PRINCE2, Waterfall, or hybrid models).</li><li>Manage budgets, resources, dependencies, and overall delivery performance.</li></ul>Stakeholder Engagement<ul><li>Serve as the primary liaison for stakeholders, including clients, leadership teams, and internal delivery functions.</li><li>Build and sustain strong professional relationships across all stakeholder groups.</li><li>Ensure clear, consistent communication throughout the project lifecycle.</li><li>Align expectations and maintain stakeholder confidence in delivery outcomes.</li></ul>Team Leadership<ul><li>Coordinate cross-functional teams across areas such as development, quality assurance, operations, and product.</li><li>Provide direction and clarity on roles, responsibilities, and priorities.</li><li>Support teams by addressing blockers and enabling efficient progress.</li><li>Encourage a collaborative and high-performing team environment.</li></ul>Risk &amp; Issue Management<ul><li>Proactively identify and evaluate potential risks and issues.</li><li>Implement mitigation strategies to minimise disruption to delivery.</li><li>Escalate concerns appropriately and in a timely manner.</li></ul>Reporting &amp; Performance Tracking<ul><li>Deliver accurate and timely reporting on project status, milestones, risks, and financials.</li><li>Monitor performance against defined KPIs and service levels.</li><li>Promote transparency and accountability across all aspects of delivery.</li></ul>Continuous Improvement<ul><li>Support the ongoing development of delivery frameworks, standards, and best practices.</li><li>Identify and implement improvements to enhance efficiency and quality.</li><li>Keep up to date with emerging trends and methodologies in software delivery and project management.</li></ul>If you think you'd make a strong candidate, please apply with an up-to-date version of your CV, and we will go from there

Senior Software Projects Manager

<div> </div>Job Title: Marketing Manager Salary: £45,000 Location: Worcestershire<h3>Overview</h3>An exciting opportunity has arisen for a commercially focused Marketing Manager to join a growing business at a key stage of its development. This position will play a central role in shaping and delivering marketing activity that drives brand visibility, lead generation, and revenue growth.Reporting to the Head of Marketing, you'll take ownership of multi-channel campaigns, work closely with cross-functional teams, and bring a modern, data-led approach to marketing-leveraging AI and automation tools to improve performance and efficiency.<div> </div><h3>Key Responsibilities</h3><h4>Marketing Strategy &amp; Execution</h4><ul ><li>Contribute to the development of the overall marketing roadmap</li><li>Own the delivery of integrated, multi-channel campaigns aligned to business goals</li><li>Manage timelines, budgets, and campaign performance from concept through to delivery</li></ul><h4>Demand Generation &amp; Campaigns</h4><ul ><li>Drive lead generation through targeted marketing initiatives</li><li>Plan and deliver campaigns across digital and offline channels</li><li>Analyse campaign performance and continuously optimise activity</li></ul><h4>Product &amp; Proposition Marketing</h4><ul ><li>Support go-to-market strategies for new products and services</li><li>Create compelling messaging and positioning for different audiences</li><li>Develop sales collateral and supporting materials</li></ul><h4>Content &amp; Brand</h4><ul ><li>Maintain a consistent brand voice across all touchpoints</li><li>Oversee the creation of high-quality content (blogs, case studies, insights)</li><li>Use AI-driven tools to enhance content production and scalability</li></ul><h4>Digital &amp; Performance Marketing</h4><ul ><li>Manage core digital channels including SEO, paid media, email, and social</li><li>Monitor website performance and user engagement metrics</li><li>Use insights and data to improve conversion rates and ROI</li></ul><h4>Events &amp; External Engagement</h4><ul ><li>Lead the delivery of events such as webinars, exhibitions, and partner initiatives</li><li>Build relationships with external partners, suppliers, and media</li></ul><h4>Team &amp; Stakeholder Management</h4><ul ><li>Provide guidance and oversight to junior team members</li><li>Collaborate closely with sales and other internal teams</li><li>Manage external agencies and contractors where required</li><li>Report on marketing effectiveness and key metrics to senior leadership</li></ul><div> </div><h3>Experience Required</h3><ul ><li>5+ years' experience in a marketing role, including time in a managerial or senior position</li><li>Strong grasp of digital marketing channels, tools, and best practices</li><li>Experience delivering successful multi-channel campaigns</li><li>Comfortable working with data to inform decisions and measure success</li><li>Ability to manage multiple priorities in a fast-paced environment</li><li>Exposure to AI tools within a marketing context</li></ul><div> </div><h3>Desirable Background</h3><ul ><li>Experience in B2B environments, ideally within tech or a related sector</li><li>Familiarity with CRM systems and marketing automation platforms</li><li>Strong content marketing and storytelling experience</li><li>Any sector-specific experience (e.g. automotive) would be beneficial</li></ul><div> </div><h3>Skills &amp; Attributes</h3><ul ><li>Excellent communication skills, both written and verbal</li><li>Strong organisational and project management abilities</li><li>Commercial awareness and a results-driven mindset</li><li>Proactive, adaptable, and comfortable working in a growing business environment</li><li>Proficiency with Microsoft 365 and standard marketing platforms</li></ul>

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