<h1>Exciting Opportunity: Be the Heart of Our Team as Admin Support in Glasgow!</h1><h2>About the Role</h2>Are you an organised multitasker with a sharp eye for detail and a knack for keeping things running like clockwork? Join our client, a highly respected leader in the IT sector, as their new Admin Support professional. Based in vibrant Glasgow, this part-time role (three days a week) is your chance to work with a forward-thinking team while earning a competitive salary of £25,000 pro rata.<h2>What You'll Bring to the Team</h2><ul><li>Exceptional Organisational Skills: Your expertise in managing tasks like diary coordination and document control will ensure everything runs smoothly.</li><li>Keen Attention to Detail: Your meticulous approach to handling records and documents will help maintain accuracy and efficiency.</li><li>Impressive Communication Skills: Your professional and approachable style will make you a key point of contact for team members and clients alike.</li></ul><h2>Why You'll Love Working With Us</h2>Immerse yourself in a dynamic and innovative industry, collaborating with talented professionals who value your contributions. With a flexible part-time schedule, you'll enjoy the perfect balance while making a real impact in a role that matters. This is your opportunity to bring your organisational talents to a thriving and supportive environment.<h2>Ready to Take the Leap?</h2>Don't miss out on this incredible opportunity to grow your career with a trusted IT leader in Glasgow. Apply today and step confidently into a bright and rewarding future. We're excited to hear from you and can't wait to welcome you to the team!

Admin Support (Part-time)

Role: Service Desk Team Leader Location: Horsham (hybrid) Salary: £35,000 - £40,000 (DOE) Industry: IT solutionsWe're partnered with a growing managed service provider looking to appoint a Service Desk Team Leader to play a key role in the day-to-day running and continuous improvement of their support function.This position offers a balance of leadership and hands-on technical involvement, acting as a senior escalation point while driving team performance, service quality, and operational efficiency.The Role:* Oversee daily service desk operations, ensuring tickets are effectively assigned, progressed, and resolved * Act as the first point of technical escalation for complex issues * Monitor team workloads, ticket quality, and SLA performance, intervening where needed * Support, coach, and develop engineers through regular feedback, reviews, and training plans * Identify service trends, recurring issues, and areas for improvement * Ensure high standards across documentation, processes, and service delivery * Collaborate with internal teams to manage workloads and maintain service levels * Contribute to process improvements, monitoring policies, and proactive service initiatives * Handle client escalations and maintain strong stakeholder relationshipsWhat We're Looking For:* Experience in a Service Desk Team Leader, Senior Engineer, or similar role within an MSP environment * Strong leadership skills with the ability to motivate, mentor, and develop a team * Excellent organisational skills and ability to manage competing priorities * Confident communicator, able to handle challenging situations and build client trust * Solid technical background across Microsoft technologies and infrastructure * Good understanding of service management principles, SLAs, and best practice * A proactive mindset with a focus on continuous improvementWhy Apply?* Opportunity to have a real impact on service delivery and team development * A collaborative environment with a strong focus on quality and improvement * Ongoing training and development opportunities * A role that combines leadership with technical involvementIf you're a hands on leader who enjoys developing people while maintaining technical credibility, this is an excellent opportunity to step into a role with real influence.

Service Desk Team Lead

Role: Internal Sales ExecutiveLocation: BirminghamSalary: £35,000 + Uncapped Commission + Career Progression Are you a driven sales professional looking to break into one of the fastest-growing sectors in tech? Do you want to be part of a high-performing team where internal sales is seen as a revenue engine-not a back-office support function? We're hiring for an ambitious Internal Sales Executive to join a rapidly expanding UK technology solutions provider delivering services across Cloud, Cyber Security, Infrastructure, Managed Services, and Modern Workplace. This is an exciting opportunity to work closely with senior sales leaders, strategic account managers, and leading technology vendors while building a genuine long-term career in IT sales. The OpportunityThis is far more than processing quotes and chasing orders.You'll play a key commercial role in helping generate pipeline, progressing live opportunities, engaging customers, and helping close deals across private and public sector clients. You'll be at the centre of the action-working with cutting-edge technologies, recognised vendors, and enterprise-level customers. What You'll Be DoingSales &amp; Business Growth<ul><li>Identify, qualify, and progress new business opportunities</li><li>Follow up inbound leads and proactive outbound campaigns</li><li>Drive upsell and cross-sell opportunities within existing accounts</li><li>Support growth across Cloud, Cyber, Infrastructure &amp; Managed Services</li></ul>Strategic Account Support<ul><li>Work alongside senior Account Directors on key customer accounts</li><li>Assist with quotes, proposals, pricing, and commercial discussions</li><li>Keep customers engaged throughout the sales cycle</li></ul>Vendor &amp; Partner Collaboration<ul><li>Work with top-tier technology vendors and partner programmes</li><li>Utilise funding, incentives, and sales enablement tools</li><li>Attend vendor training and development sessions</li></ul>Sales Operations<ul><li>Manage quotes, CRM updates, pipeline reporting, and deal registration</li><li>Ensure pricing accuracy and strong commercial governance</li></ul>What We're Looking For<ul><li>1-3+ years experience in internal sales, SDR, sales support, or telesales</li><li>Experience in IT, telecoms, MSP, reseller, or tech environments is highly desirable</li><li>Confident communicator by phone, email, and face-to-face</li><li>Organised, commercially aware, and target driven</li><li>Able to manage multiple opportunities at once</li><li>Motivated to learn technology and build a sales career</li></ul> Nice to HaveExposure to any of the below would be a bonus:<ul><li>Microsoft 365 / Azure</li><li>VMware / Nutanix</li><li>Backup &amp; Cyber Security</li><li>Networking / Infrastructure / Managed Services</li></ul>Why Apply?<ul><li>Join a growing, high-energy technology business</li><li>Uncapped earning potential</li><li>Clear route into Account Management / Senior Sales</li><li>Full vendor training &amp; certifications</li><li>Work with enterprise customers and exciting technologies</li><li>Be part of a genuine high-performance culture</li></ul> Ready to Accelerate Your Career? If you're hungry to succeed, commercially minded, and want to build a future in one of the UK's most exciting tech markets - we'd love to hear from you.

Sales Development Representative

Role: Finance Specialist Salary: Up to £45,000 Location: Central London (5 days on site) Industry: TechnologyWe are looking for a Finance Specialist to join a growing, fast-paced business in a role that goes beyond traditional finance processing.This position offers full ownership of billing and cash collection across customer contracts, alongside broader exposure to finance operations including purchase ledger, reporting, and reconciliations.The RoleThis is a hands-on role where you will take responsibility for ensuring revenue is accurately billed and successfully collected. You will work across both sales and purchase ledger, ensuring financial data is complete, accurate, and meaningful.Key responsibilities include:* Managing customer accounts and actively reducing aged debt * Overseeing billing cycles to ensure all contracts are invoiced accurately and on time * Running and managing Direct Debit collections * Handling BACS payments and ensuring timely receipt of funds * Investigating and resolving billing queries and discrepancies * Processing supplier invoices and resolving any issues * Performing reconciliations including expenses and company cards * Producing regular reports across finance operationsYou will also take a proactive approach, chasing missing information, resolving issues, and ensuring nothing falls through the cracks.About YouYou are detail-oriented, proactive, and take ownership of your work. You are comfortable working in a fast-paced environment and confident communicating with customers to resolve issues and drive payments.You will ideally have:* Experience across accounts receivable, billing, or credit control * Exposure to both sales and purchase ledger * Strong Excel skills and experience using accounting systems * Excellent attention to detail and ability to meet deadlines * A proactive, solution-focused mindset * Confidence communicating with customers * AAT qualification (desirable)What's on Offer* Salary up to £45,000 * Office based role (Monday to Friday) * Supportive and fast-moving environment * Private healthcare * Additional day off for your birthdayThis is an excellent opportunity for someone who wants to take ownership within a finance function and play a key role in ensuring billing converts into cash.

Finance Specialist 

Job Title: Senior Project EngineerLocation: London Salary: £50,000 - £60,000 (depending on experience) Type: Full-time, PermanentOverviewWe are seeking a highly skilled Senior Project Engineer to join our growing Managed Service Provider (MSP) team. This role is ideal for an experienced engineer who thrives in project delivery, enjoys working with modern Microsoft and cloud technologies, and is confident leading technical implementations from discovery through to completion.You will play a key role in designing, delivering, and optimising IT solutions for a diverse client base, with a strong focus on Microsoft ecosystems, Azure cloud services, automation, and emerging AI technologies. Key Responsibilities<ul><li>Lead and deliver end-to-end technical projects for MSP clients</li><li>Conduct client discovery sessions, technical assessments, and infrastructure audits</li><li>Design and implement solutions across Microsoft and cloud platforms</li><li>Deploy and manage Microsoft 365, Azure, and hybrid environments</li><li>Identify opportunities for automation and efficiency improvements</li><li>Support the integration and use of AI-driven tools and workflows where appropriate</li><li>Produce high-quality technical documentation and project plans</li><li>Act as a senior escalation point for complex technical issues</li><li>Collaborate with internal teams and stakeholders to ensure successful project outcomes</li><li>Ensure projects are delivered on time, within scope, and to a high standard</li></ul>Essential Skills &amp; Experience<ul><li>Strong experience in a Senior Engineer or Project Engineer role within an MSP environment</li><li>Deep knowledge of Microsoft technologies (Windows Server, Active Directory, Microsoft 365)</li><li>Proven experience with Microsoft Azure (IaaS, PaaS, migrations, governance)</li><li>Solid understanding of cloud architecture and hybrid environments</li><li>Experience with automation tools (PowerShell, scripting, workflow automation)</li><li>Exposure to or experience with AI technologies and their application in IT environments</li><li>Strong experience conducting technical discoveries, audits, and documentation</li><li>Excellent troubleshooting and problem-solving skills</li><li>Strong client-facing and communication skills</li></ul>Desirable Skills<ul><li>Microsoft certifications (e.g., Azure Administrator, Solutions Architect)</li><li>Experience with backup, disaster recovery, and security best practices</li><li>Knowledge of networking (firewalls, VPNs, routing, switching)</li><li>Familiarity with RMM and PSA tools commonly used in MSP environments</li></ul>Personal Attributes<ul><li>Proactive and solutions-focused mindset</li><li>Strong attention to detail</li><li>Ability to manage multiple projects simultaneously</li><li>Comfortable working independently and as part of a team</li><li>Passion for learning and staying current with emerging technologies</li></ul>What We Offer<ul><li>Competitive salary (£50,000 - £60,000)</li><li>Opportunity to work with modern cloud and AI technologies</li><li>Career development and certification support</li><li>Collaborative and forward-thinking team environment</li></ul>Please send across your CV for consideration!

Senior Project Engineer 

Role: IT Support Engineer Location: Bromsgrove (Hybrid Working) Salary: £30,000 + Paid Certifications Are you an enthusiastic IT Support Engineer looking to develop your career in a supportive, modern, and fast-growing tech environment?This is a fantastic opportunity to join a friendly MSP-style team where you'll work with a wide range of technologies, gain hands-on experience, and receive fully funded certifications to help you progress in your career. The RoleYou'll play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as:<ul><li>Windows 10/11 &amp; Windows Server</li><li>Microsoft 365 (Teams, Exchange, SharePoint)</li><li>Networking (DNS, DHCP, firewalls, switches, VPNs)</li><li>VMware &amp; Virtualisation</li><li>Azure cloud services</li><li>Hardware troubleshooting &amp; device configuration</li><li>General IT support, ticket management, and customer communication</li></ul>This is a hybrid role offering a mix of office and home working, ideal for someone eager to grow their skills in a structured, well-supported environment. What You'll Be Doing<ul><li>Resolving user issues across desktops, servers, cloud and network environments</li><li>Supporting the second and third line engineers in technical issues and projects when required</li><li>Monitoring systems, escalating complex issues, and helping improve processes</li><li>Collaborating with senior engineers to expand your technical knowledge</li><li>Providing excellent customer service with a proactive mindset</li></ul> What We're Looking For<ul><li>1-2 years' experience in an IT support or helpdesk role</li><li>A solid understanding of Microsoft technologies and basic networking</li><li>A passion for learning and improving your technical skills</li><li>Strong communication skills and a customer-focused approach</li><li>Someone who enjoys problem solving and working as part of a team</li></ul> What's in It for You<ul><li>£27,000 salary</li><li>Hybrid working</li><li>Paid professional certifications (Microsoft, Networking, Security etc.)</li><li>Great culture, supportive management, and ongoing career development</li><li>Exposure to modern technologies across cloud, virtualisation, networking and more</li><li>Opportunity to progress into 2nd line, cloud, networking or project roles</li></ul> If you think this role could be the ideal next step in your career we want to hear from you! Apply now with an up-to-date CV to be considered.

IT Support Engineer

💼 Role: Azure Engineer (Managed Services) 📍 Manchester (Hybrid) 💰 £60,000 + BenefitsWe're looking for a skilled Azure Specialist to join a growing Managed Services team based in Manchester. This is a hands-on role where you'll design, implement, and support cloud solutions for a diverse client base, helping businesses modernise and scale using Microsoft Azure.What you'll be doing:* Designing and deploying Azure-based infrastructure and services * Managing and optimising cloud environments for performance, security, and cost-efficiency * Supporting client migrations to Azure (on-prem to cloud) * Monitoring systems, troubleshooting issues, and providing proactive improvements * Working closely with clients to understand requirements and deliver tailored solutions * Contributing to automation and Infrastructure as Code (IaC) practicesWhat we're looking for:* Strong experience with Microsoft Azure (IaaS, PaaS, networking, storage) * Solid understanding of cloud architecture and best practices * Experience in a Managed Services or client-facing environment * Knowledge of PowerShell, ARM/Bicep, or Terraform * Familiarity with security, backup, and disaster recovery in Azure * Excellent communication and problem-solving skillsDesirable:* Azure certifications (e.g., AZ-104, AZ-305) * Experience with Microsoft 365, Intune, or hybrid environments * Exposure to DevOps practices and CI/CD pipelinesWhat's in it for you:* Competitive salary of £60,000 * Hybrid working model * Career progression and certification support * Exposure to a wide range of technologies and clients * Supportive and collaborative team environmentIf you're passionate about cloud technology and want to work in a fast paced managed services environment, we'd love to hear from you.

Azure Engineer 

Job Title: Infrastructure EngineerBased: St IvesSalary: Up to £50,000Department: Projects &amp; ChangeAbout the RoleWe are looking for a skilled and proactive Infrastructure Engineer to join our Projects &amp; Change team. This is a pivotal role that ensures the smooth day-to-day operation of our client's IT environments, delivering high-quality support and innovative infrastructure solutions.You will play a key role in maintaining our reputation for excellence, helping us achieve our mission of providing the best IT support in the world. If you thrive in a fast-paced environment and enjoy solving complex technical challenges, this role offers an exciting opportunity to make a real impact.Key Responsibilities<ul><li>Act as a technically experienced and knowledgeable member of the Infrastructure Team</li><li>Provide prompt, accurate, and consistent communication to colleagues and clients</li><li>Deliver day-to-day front-end support, resolving incidents and fulfilling service requests to minimise disruption</li><li>Investigate, diagnose, and resolve technical issues, escalating where necessary for collaboration</li><li>Gain an in-depth understanding of client systems and infrastructures, maintaining accurate documentation</li><li>Support onboarding processes by assessing and documenting new client environments</li><li>Lead technical installations, implementations, and project delivery across client sites</li><li>Travel to client locations across the UK (occasional overnight stays required)</li><li>Mentor and support Service Desk Analysts and Field Technicians, helping develop their technical capabilities</li><li>Collaborate with third-party vendors for issue resolution</li><li>Work with the Sales team to recommend and design infrastructure improvements</li><li>Stay up to date with emerging technologies and promote innovation and best practices</li><li>Share technical knowledge across the business to enhance service delivery</li><li>Manage your own workload effectively and maintain high performance standards</li><li>Deliver exceptional customer service at all times</li></ul>What We're Looking For<ul><li>Strong technical expertise across infrastructure technologies (hardware, software, networking, etc.)</li><li>Proven experience in troubleshooting and resolving complex IT issues</li><li>Excellent communication and interpersonal skills</li><li>Ability to work independently and perform to a high standard with minimal supervision</li><li>A proactive mindset with a passion for continuous learning and improvement</li><li>Experience mentoring or supporting junior team members is desirable</li><li>Willingness to travel to client sites across the UK</li></ul>Why Join Us?<ul><li>Be part of a collaborative and forward-thinking team</li><li>Work on varied and challenging infrastructure projects</li><li>Opportunities for professional development and career growth</li><li>Contribute to delivering exceptional IT services to a diverse client base</li></ul>Additional InformationThis role may include additional responsibilities as required to meet business needs.If you're ready to take the next step in your infrastructure career and make a meaningful impact, we'd love to hear from you.

IT Infrastructure Engineer - St Ives

2nd Line Service Desk Engineer (Field-Based)<ul><li>Location: St Ives, Cambridgeshire (with UK-wide travel)</li><li>Salary: £35,000 - £40,000 + benefits</li><li>Reporting to: Service Desk Manager</li></ul>By combining technology, process, and people, we deliver solutions that are personal, professional, and practical. Our clients rely on us to be consistent, customer-focused, and always a safe pair of hands.We're now looking for a 2nd Line Service Desk Engineer who thrives on variety - someone equally comfortable resolving complex issues remotely and representing the company on-site across the UK.The RoleThis is not your typical desk-based 2nd Line role.<ul><li>You'll act as a key escalation point for the Service Desk while also spending a significant amount of time in the field, delivering hands-on support, installations, and client-facing services.</li><li>You'll take ownership of issues from start to finish - combining strong technical ability with a calm, professional approach that builds trust with every interaction.</li></ul>What You'll Be Doing<ul><li>Acting as an escalation point for 1st Line, resolving complex technical issues with precision and care</li><li>Delivering remote and on-site support to clients across the UK</li><li>Installing, configuring, and deploying IT equipment to high standards</li><li>Supporting and troubleshooting across:</li><li>Microsoft 365 (Teams, SharePoint, OneDrive, Intune, Entra, MFA, SSO)</li><li>Azure and cloud platforms (AWS / Google Cloud beneficial)</li><li>Windows Server &amp; Active Directory</li><li>Networking (VLANs, VPNs, firewalls, DNS, DHCP, Wi-Fi)</li><li>Working with virtualisation technologies (Hyper-V, VMware, Citrix)</li><li>Monitoring alerts, patching systems, and proactively resolving issues</li><li>Supporting project work, site rollouts, and system implementations</li><li>Collaborating with third-party suppliers and vendors</li><li>Creating and maintaining clear documentation and knowledge base articles</li><li>Mentoring 1st Line engineers and sharing best practices</li><li>Providing end-user support and guidance in a clear, friendly manner</li></ul>What You'll Bring<ul><li>Experience in a 2nd Line, Field Engineer, or hybrid Service Desk role (MSP experience desirable)</li><li>Strong knowledge of Microsoft 365 and Windows environments</li><li>Experience with cloud platforms (Azure, AWS, or Google Cloud)</li><li>Understanding of networking fundamentals (TCP/IP, VLANs, DNS, DHCP, WAN/LAN/WLAN)</li><li>Experience supporting hardware, printers, and mobile devices (iOS &amp; Android)</li><li>Excellent communication skills - able to translate technical detail into plain English</li><li>A calm, dependable approach with strong problem-solving skills</li><li>Ability to manage multiple priorities and work autonomously</li><li>A proactive mindset with a passion for continuous improvement</li></ul>Desirable (not essential):Microsoft certifications such as MS-900, SC-900, or MD-102Essential:<ul><li>Full UK driving licence</li><li>Willingness to travel nationwide, including occasional overnight stays</li></ul>We offer:<ul><li>A varied role combining Service Desk and field work</li><li>Real autonomy and ownership in how you deliver support</li><li>A supportive, close-knit team environment</li><li>Ongoing training and certification opportunities</li><li>A culture built on trust, consistency, and high standards</li></ul>If you're looking for a role where you can make a real impact - both technically and personally - we'd love to hear from you.

2nd Line Service Desk/Field Engineer

Role: Field Operations Supervisor Location: Northwest Region Salary: £40,000 + Company Van Industry: InfrastructureWe are looking for a motivated and experienced Field Supervisor to join a growing team within the technology/infrastructure sector. This is a hands-on, field-based role covering the Northwest, Greater Manchester, and Merseyside regions, supporting the successful delivery of projects and services.The RoleYou will oversee day-to-day site activities, ensuring projects are delivered safely, on time, within budget, and to a high standard. Acting as a key point of contact, you'll support engineers, manage subcontractors, and build strong relationships with customers.Key Responsibilities* Supervise engineers and subcontractors on-site * Plan and oversee project delivery from start to finish * Ensure compliance with health &amp; safety standards * Monitor quality, timelines, and project costs * Act as the first point of escalation for technical and operational issues * Maintain strong communication with customers and internal teams * Support and develop field engineers through training and guidance * Assist with on-site work where requiredAbout You* Experience in a field-based supervisory or team lead role * Strong understanding of infrastructure/cabling environments * Ability to read technical drawings and troubleshoot issues * Good knowledge of health &amp; safety practices * Excellent communication and leadership skills * Full UK driving licenceDesirable* Industry certifications (e.g. cabling, ECS/CSCS, SSSTS) * Experience with CCTV, WiFi, IT systems, or access controlWhat's on Offer* £30,000 - £40,000 salary (depending on experience) * Company van provided * Opportunity to work on varied projects across the South * Ongoing training and career development

Field Operations Supervisor 

Job Title: Admin Support Location: Glasgow (Office-Based) Salary: £25,000 Working Pattern: Part-time - 3 days per week<h3>About the Role</h3>We are seeking a highly organised and reliable Admin Support professional to provide high-quality administrative support to senior leadership while supporting the effective day-to-day running of the business.This is an office-based role, with occasional travel to other locations across the UK as required.<h3>Key Responsibilities</h3>Senior Leadership Support<ul><li>Manage diaries, schedules, and priorities for senior leadership</li><li>Coordinate meetings end-to-end, including agendas and follow-ups</li><li>Prepare reports, documents, and presentations</li><li>Arrange travel and logistics</li><li>Support inbox management and stakeholder communications</li><li>Handle confidential information with discretion</li></ul>Administrative &amp; Operational Support<ul><li>Maintain records, trackers, and filing systems</li><li>Prepare and format documentation to a high standard</li><li>Act as a central point of contact for administrative queries</li><li>Support day-to-day business operations across teams</li><li>Ensure tasks are completed accurately and on time</li></ul>Business &amp; Compliance Support<ul><li>Assist with onboarding administration</li><li>Support compliance and audit-related activities</li><li>Contribute to continuous improvement initiatives</li><li>Provide flexible support as business needs evolve</li></ul><h3>Requirements</h3>Essential:<ul><li>Previous experience in an administrative or business support role</li><li>Strong organisational and time management skills</li><li>High attention to detail and accuracy</li><li>Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)</li><li>Excellent written and verbal communication skills</li><li>Ability to work independently and manage workload effectively</li></ul>Desirable:<ul><li>Experience supporting senior leadership</li><li>Project Management skills or qualifications</li><li>Experience in a compliance or regulated environment</li><li>Familiarity with document control or governance processes</li></ul><h3>Additional Information</h3><ul><li>Full UK driving licence and access to a vehicle is required</li><li>Willingness to travel to various UK locations</li><li>Must be eligible to undergo security vetting (DBS, NPPV Level 3, HMPPS clearance)</li></ul>

Job Title: Social Media Specialist Location: Birmingham (Fully Office-Based) Salary: £30,000About the Role We're working with a growing agency in Birmingham that is looking to hire a Social Media Specialist with a strong focus on performance, insight, and strategy. This is an excellent opportunity for someone who enjoys working with data, building reports, and shaping campaigns based on real results, not just posting content.This role is for someone who understands that social media isn't just about posting, it's about positioning, consistency and creating content that actually connects. You'll be working across:<ul><li>Content creation</li><li>Social media management</li><li>Supporting client campaigns</li><li>Bringing ideas to life through visuals and video</li></ul>Key Responsibilities<ul><li>Plan, manage, and optimise social media campaigns across multiple platforms</li><li>Analyse performance data and translate findings into actionable insights</li><li>Produce detailed reports and client-facing presentations</li><li>Develop strategic briefs aligned with client objectives and KPIs</li><li>Work closely with creative teams to inform content direction</li><li>Support campaign activity including targeting, testing, and optimisation</li><li>Keep up to date with platform changes, trends, and best practices</li></ul>What We're Looking For<ul><li>Experience in a social media role, ideally within an agency environment</li><li>Strong analytical skills and confidence working with data</li><li>Ability to build clear, insightful reports and present findings</li><li>Strong communication and client-facing skills</li><li>Content creation or graphic design experience (nice to have, not essential)</li></ul>Why Apply?<ul><li>Opportunity to join a growing agency with a strong client portfolio</li><li>Work in a collaborative, fast-paced environment</li><li>Clear scope for development and progression</li></ul>If this sounds like a good fit, get in touch to learn more.

Social Media Marketing Specialist 

💼 Role: Service and Operations Manager 📍 Location: London 💰 Salary: £45,000 - £55,000 per annum 🕒 Setup: Full-time | 5 days on-siteAbout the RoleAn established and growing Managed Services provider is seeking an experienced Service and Operations Manager to lead the operational delivery of its Managed Print Services division.This role sits at the centre of service delivery, operational control and commercial performance. You will be responsible for leading service desk and engineering teams, ensuring operational efficiency, maintaining strong governance around stock and procurement, and driving service performance across a portfolio of business clients.This is a hands-on leadership role for someone who combines strong operational discipline with commercial awareness and a data-driven mindset.You will play a key role in safeguarding company assets, improving service profitability and ensuring consistently high standards of client service.Key ResponsibilitiesService Operations Leadership* Lead and develop the service desk and field engineering teams. * Ensure all client service requests are prioritised and resolved within agreed SLAs. * Drive accountability, ownership and high performance across the service function. * Implement structured preventative maintenance programmes. * Monitor and continuously improve customer satisfaction levels.Stock &amp; Asset Management* Take ownership of stock and asset management across warehouse, engineers and client sites. * Conduct structured monthly stock takes and maintain accurate stock valuation. * Investigate and resolve discrepancies and implement controls to prevent stock loss. * Reduce obsolete and excess stock levels. * Stock is treated as a financial asset, so accuracy and accountability are essential.Procurement &amp; Cost Control* Oversee procurement of parts and consumables. * Ensure correct allocation of parts and consumables across service jobs. * Monitor supplier spend and identify anomalies. * Improve cost efficiency and purchasing discipline. * Maintain clear approval processes and procurement audit trails.Systems &amp; Performance Reporting* Maintain operational control of service management systems and ERP platforms. * Produce structured weekly and monthly operational reports. * Analyse service profitability by client, device type and engineer. * Identify inefficiencies and implement corrective actions. * Establish and track measurable KPIs across service operations. * This role requires proactive analysis and operational improvement, not simply report production.Warranty &amp; Profit Recovery* Manage consumables and parts warranty claims. * Improve recovery from manufacturers. * Monitor consumable yield performance. * Contribute to improved device-level profitability.Client &amp; Commercial Engagement* Conduct service reviews with key client stakeholders. * Build strong relationships with client contacts. * Identify opportunities for service improvement. * Support account retention and service development initiatives.Experience &amp; Skills Required* Proven experience leading a service desk or technical service environment. * Experience managing field engineering teams or technical support teams. * Strong stock control or inventory management experience. * Experience overseeing procurement and supplier relationships. * ERP or service management system experience (ECi or similar desirable). * Strong analytical capability with the ability to interpret operational and financial data. * Excellent communication skills and confidence working with both technical teams and clients. * Highly organised, structured and accountable. * Managed Print Services experience is essential.Personal Attributes* We are looking for someone who demonstrates: * Strong operational discipline * A governance and accountability mindset * Commercial awareness * Proactive problem solving * Confidence challenging inefficiencies * Analytical and results-focused thinkingThe Opportunity* This role offers the opportunity to take ownership of a critical operational function within a growing managed services organisation. * You will have the ability to influence service delivery processes, improve operational performance and contribute directly to business efficiency and profitability. * If you have experience leading Managed Print service operations and are looking for a role where you can make a measurable operational impact, we would welcome your application.

Service & Operations Manager

Senior Software Project Manager - Up to £60,000 - GlasgowWe are looking for a highly capable and detail-oriented Senior Software Project Manager to lead the successful delivery of complex technology initiatives. This position is ideal for someone with a strong background in managing software projects, engaging stakeholders, and guiding teams within structured or regulated environments.In this role, you will be accountable for overseeing projects from initiation through to completion, ensuring delivery is timely, within agreed scope, and aligned to budget expectations. You will manage several projects simultaneously, coordinating multidisciplinary teams while ensuring that technical outputs support broader organisational goals.Beyond delivery responsibilities, you will play an active role in enhancing governance practices, refining delivery approaches, and contributing to longer-term planning. Acting as a central point of coordination, you will facilitate communication between technical specialists, senior decision-makers, and external partners to support effective collaboration and informed decision-making. This position requires a valid UK driving licence and access to a vehicle, as travel to sites across the UK will be necessary.The role is subject to security vetting requirements, including DBS, NPPV Level 3, and HMPPS Cat A clearance where applicable. Continued employment is dependent on obtaining and maintaining the necessary clearances.Experience &amp; Technical Capability<ul><li>Proven track record of delivering complex software or IT projects end-to-end, including managing multiple concurrent initiatives and cross-functional teams.</li><li>Strong understanding of the Software Development Lifecycle (SDLC), with experience working across design, development, testing, deployment, and support phases.</li><li>Practical experience with Agile (Scrum, Kanban) and/or structured methodologies such as PRINCE2, including the ability to operate within hybrid delivery environments.</li><li>Confident working alongside engineering teams, with a solid grasp of technical concepts such as APIs, system integrations, microservices, and distributed architectures.</li><li>Experience using project and delivery tools (e.g. Jira, Azure DevOps, MS Project) for planning, tracking, and reporting.</li><li>Familiarity with cloud platforms (such as AWS or Azure), including environments, deployment considerations, and infrastructure basics.</li><li>Working knowledge of DevOps practices, including CI/CD pipelines, automated testing, and release management processes.</li><li>Ability to interpret technical documentation and translate complex concepts into clear, business-friendly communication.</li><li>Understanding of security, compliance, and data protection considerations, particularly within regulated environments.</li><li>Strong analytical skills to identify risks, manage dependencies, and support effective decision-making.</li><li>Experience in senior project or programme-level roles, ideally within public sector, healthcare, or similarly regulated industries.</li></ul>Key Responsibilities -Project Delivery &amp; Oversight<ul><li>Lead the full lifecycle delivery of software and technology projects.</li><li>Define project goals, deliverables, timelines, and scope in collaboration with relevant stakeholders.</li><li>Maintain effective governance processes, including risk, issue, and change management.</li><li>Apply appropriate delivery methodologies (such as Agile, PRINCE2, Waterfall, or hybrid models).</li><li>Manage budgets, resources, dependencies, and overall delivery performance.</li></ul>Stakeholder Engagement<ul><li>Serve as the primary liaison for stakeholders, including clients, leadership teams, and internal delivery functions.</li><li>Build and sustain strong professional relationships across all stakeholder groups.</li><li>Ensure clear, consistent communication throughout the project lifecycle.</li><li>Align expectations and maintain stakeholder confidence in delivery outcomes.</li></ul>Team Leadership<ul><li>Coordinate cross-functional teams across areas such as development, quality assurance, operations, and product.</li><li>Provide direction and clarity on roles, responsibilities, and priorities.</li><li>Support teams by addressing blockers and enabling efficient progress.</li><li>Encourage a collaborative and high-performing team environment.</li></ul>Risk &amp; Issue Management<ul><li>Proactively identify and evaluate potential risks and issues.</li><li>Implement mitigation strategies to minimise disruption to delivery.</li><li>Escalate concerns appropriately and in a timely manner.</li></ul>Reporting &amp; Performance Tracking<ul><li>Deliver accurate and timely reporting on project status, milestones, risks, and financials.</li><li>Monitor performance against defined KPIs and service levels.</li><li>Promote transparency and accountability across all aspects of delivery.</li></ul>Continuous Improvement<ul><li>Support the ongoing development of delivery frameworks, standards, and best practices.</li><li>Identify and implement improvements to enhance efficiency and quality.</li><li>Keep up to date with emerging trends and methodologies in software delivery and project management.</li></ul>If you think you'd make a strong candidate, please apply with an up-to-date version of your CV, and we will go from there

Senior Software Projects Manager

<div> </div>Job Title: Marketing Manager Salary: £45,000 Location: Worcestershire<h3>Overview</h3>An exciting opportunity has arisen for a commercially focused Marketing Manager to join a growing business at a key stage of its development. This position will play a central role in shaping and delivering marketing activity that drives brand visibility, lead generation, and revenue growth.Reporting to the Head of Marketing, you'll take ownership of multi-channel campaigns, work closely with cross-functional teams, and bring a modern, data-led approach to marketing-leveraging AI and automation tools to improve performance and efficiency.<div> </div><h3>Key Responsibilities</h3><h4>Marketing Strategy &amp; Execution</h4><ul ><li>Contribute to the development of the overall marketing roadmap</li><li>Own the delivery of integrated, multi-channel campaigns aligned to business goals</li><li>Manage timelines, budgets, and campaign performance from concept through to delivery</li></ul><h4>Demand Generation &amp; Campaigns</h4><ul ><li>Drive lead generation through targeted marketing initiatives</li><li>Plan and deliver campaigns across digital and offline channels</li><li>Analyse campaign performance and continuously optimise activity</li></ul><h4>Product &amp; Proposition Marketing</h4><ul ><li>Support go-to-market strategies for new products and services</li><li>Create compelling messaging and positioning for different audiences</li><li>Develop sales collateral and supporting materials</li></ul><h4>Content &amp; Brand</h4><ul ><li>Maintain a consistent brand voice across all touchpoints</li><li>Oversee the creation of high-quality content (blogs, case studies, insights)</li><li>Use AI-driven tools to enhance content production and scalability</li></ul><h4>Digital &amp; Performance Marketing</h4><ul ><li>Manage core digital channels including SEO, paid media, email, and social</li><li>Monitor website performance and user engagement metrics</li><li>Use insights and data to improve conversion rates and ROI</li></ul><h4>Events &amp; External Engagement</h4><ul ><li>Lead the delivery of events such as webinars, exhibitions, and partner initiatives</li><li>Build relationships with external partners, suppliers, and media</li></ul><h4>Team &amp; Stakeholder Management</h4><ul ><li>Provide guidance and oversight to junior team members</li><li>Collaborate closely with sales and other internal teams</li><li>Manage external agencies and contractors where required</li><li>Report on marketing effectiveness and key metrics to senior leadership</li></ul><div> </div><h3>Experience Required</h3><ul ><li>5+ years' experience in a marketing role, including time in a managerial or senior position</li><li>Strong grasp of digital marketing channels, tools, and best practices</li><li>Experience delivering successful multi-channel campaigns</li><li>Comfortable working with data to inform decisions and measure success</li><li>Ability to manage multiple priorities in a fast-paced environment</li><li>Exposure to AI tools within a marketing context</li></ul><div> </div><h3>Desirable Background</h3><ul ><li>Experience in B2B environments, ideally within tech or a related sector</li><li>Familiarity with CRM systems and marketing automation platforms</li><li>Strong content marketing and storytelling experience</li><li>Any sector-specific experience (e.g. automotive) would be beneficial</li></ul><div> </div><h3>Skills &amp; Attributes</h3><ul ><li>Excellent communication skills, both written and verbal</li><li>Strong organisational and project management abilities</li><li>Commercial awareness and a results-driven mindset</li><li>Proactive, adaptable, and comfortable working in a growing business environment</li><li>Proficiency with Microsoft 365 and standard marketing platforms</li></ul>

Marketing Manager 

Role: 2nd Line IT Engineer (MSP) - Service Desk &amp; Field Based Location: Bromsgrove Salary: £35,000 We are a growing Managed Service Provider (MSP) looking for a skilled and motivated 2nd Line IT Engineer to join our team. This is a varied role combining service desk support with on-site client work, ideal for someone who enjoys both troubleshooting remotely and getting hands-on in the field. About the RoleAs a 2nd Line Engineer, you'll be a key escalation point for technical issues while also delivering high-quality on-site support to our clients. You'll work across a wide range of technologies, with a strong emphasis on networking. Key Responsibilities<ul><li>Provide 2nd line support for desktops, servers, and network infrastructure</li><li>Troubleshoot and resolve escalated technical issues efficiently</li><li>Perform on-site installations, maintenance, and support visits</li><li>Configure and support network devices (routers, switches, firewalls)</li><li>Assist with project work, including system upgrades and migrations</li><li>Maintain clear documentation and update tickets within the helpdesk system</li><li>Deliver excellent customer service at all times</li></ul> Skills &amp; Experience Required<ul><li>Previous experience in a 2nd line role, ideally within an MSP environment</li><li>Strong networking knowledge (TCP/IP, VLANs, DNS, DHCP, VPNs)</li><li>Experience with firewalls and switches (e.g. Cisco, Ubiquiti, Fortinet, etc.)</li><li>Solid understanding of Microsoft environments (Windows Server, Microsoft 365, Active Directory)</li><li>Experience with remote support tools and ticketing systems</li><li>Full UK driving licence (essential for field-based work)</li></ul> Desirable Skills<ul><li>Experience with virtualisation (e.g. VMware, Hyper-V)</li><li>Knowledge of backup and disaster recovery solutions</li><li>Exposure to cloud platforms such as Azure</li></ul> What We Offer<ul><li>Paid for training and certifications</li><li>Allotted study time in your working week</li><li>Excellent career progression</li></ul> Apply NowIf you're a proactive IT professional who enjoys solving problems and working directly with clients, we'd love to hear from you.

2nd Line Engineer

SEO SpecialistLocation: Essex (Hybrid) Salary: Up to £40kAbout the CompanyMy client is a well-established digital agency working with a range of well-known brands across multiple sectors, including ecommerce and B2B.They have built a reputation for delivering high-quality digital work and offer a supportive, inclusive culture where collaboration, development, and new ideas are encouraged.The RoleThis is a hands-on SEO role where you'll be responsible for supporting and delivering SEO activity across a portfolio of client accounts.You'll work across a mix of technical SEO, on-page optimisation, and content support, helping to improve search visibility and overall performance.This is a great opportunity for someone looking to develop their SEO skillset further within a collaborative agency environment. Key Responsibilities<ul><li>Deliver SEO work across client accounts, including on-page optimisation and technical improvements</li><li>Carry out keyword research, competitor analysis, and content recommendations</li><li>Identify and support the resolution of technical SEO issues</li><li>Monitor website performance and support with reporting and insights</li><li>Work closely with the wider team to support campaign delivery</li><li>Ensure work is delivered accurately and to a high standard</li><li>Stay up to date with SEO trends and best practices</li></ul>What They're Looking For<ul><li>Experience working in SEO with a hands-on focus</li><li>Good understanding of technical SEO, on-page optimisation, and content</li><li>Experience using tools such as Google Analytics (GA4), Search Console, SEMrush or similar</li><li>Strong attention to detail and ability to manage multiple tasks</li><li>Interest in how search is evolving, including AI and new search behaviours</li><li>A proactive mindset and willingness to learn</li><li>Strong communication skills and ability to work as part of a team</li></ul> Benefits<ul><li>Competitive holiday allowance + bank holidays</li><li>Additional perks and wellbeing support</li><li>Hybrid working (typically 3 days in the office, 2 from home)</li><li>Supportive, inclusive team culture with opportunities for development</li></ul>

SEO Specialist

<h3 >Senior Software Developer</h3>Location: Glasgow, Scotland (with occasional travel to other UK locations) Office-based (non negotiable) Salary: £55,000 - £60,000 per year (depending on experience) Contract Type: Full-time, Permanent<h2 >About the Role</h2>We are looking for a Senior Software Developer to join our team. You will design, build, and maintain secure, scalable software solutions, while providing technical leadership and mentoring junior developers. You'll work closely with product owners and stakeholders to turn business requirements into high-quality software.This role offers opportunities to contribute to architecture decisions, improve development processes, and grow your professional skills in a collaborative environment.<h2 >Key Responsibilities</h2><ul ><li >Develop, test, and deploy robust full-stack software solutions</li><li >Lead code reviews and promote coding standards and best practices</li><li >Mentor junior developers and support team knowledge sharing</li><li >Contribute to architecture and technical design decisions</li><li >Work closely with cross-functional teams in an Agile environment</li><li >Troubleshoot complex technical issues and optimise systems for performance and scalability</li></ul><h2 >Requirements</h2><h3 >Essential (Non-Negotiable)</h3><ul ><li >Strong experience with C# / .NET</li><li >Strong experience with JavaScript / TypeScript</li><li >Experience working within the Microsoft technology stack</li><li >Proven experience in full-stack development</li><li >Experience with modern front-end frameworks (e.g. React)</li><li >Understanding of backend development principles and APIs</li><li >Experience with CI/CD pipelines and modern DevOps practices</li><li >Excellent problem-solving and communication skills</li><li >Degree in Computer Science, Software Engineering, or equivalent experience</li><li >Full, clean UK driving licence and access to a vehicle</li></ul><h3 >Desirable (Ideal)</h3><ul ><li >Experience with SQL and database design</li><li >Experience with Microsoft Azure</li><li >Experience working in regulated environments (e.g. health, justice, government)</li><li >Experience leading technical teams or initiatives</li><li >Familiarity with microservices or cloud-native architectures</li></ul><h2 >Benefits</h2><ul ><li >Professional development and training opportunities</li><li >Collaborative and supportive team environment</li><li >Opportunity to work on challenging and impactful projects</li></ul>This is an office based role so must be able to commute 5x days on site, please do not apply if you are not local to Glasgow centre.

Senior Software Developer

Job Title: IT Project Manager Salary: £50,000 - £60,000 Location: Hybrid - South of England Industry: IT Managed ServicesAbout the CompanyWe are a fast-growing, multi-site technology consultancy delivering end-to-end IT solutions across the UK. Our focus is on helping organisations modernise their technology, improve security, and enable smarter ways of working.Working across a diverse client base, we design, implement and support a wide range of solutions spanning cloud, infrastructure, cyber security and communications.The RoleWe are looking for an experienced IT Project Manager to lead the successful delivery of multiple concurrent client projects.You will operate in a client-facing capacity, taking ownership of projects from initiation through to completion, ensuring delivery is on time, within scope and aligned to business outcomes.Typical ProjectsYou will be delivering a varied portfolio of IT and transformation projects, including:* Cloud migrations (e.g. Microsoft 365 / Azure environments) * Modern Workplace and collaboration tool deployments * Cyber security enhancements and compliance-driven projects * Infrastructure upgrades (networks, servers, connectivity) * IT strategy and digital transformation programmes * Telephony / unified communications rolloutsProjects will vary in size and complexity, often within fast-paced SME environments.Key Responsibilities* End-to-end project delivery across multiple client engagements * Define scope, timelines, risks and deliverables * Manage stakeholders across technical and non-technical teams * Work closely with technical consultants, engineers and third parties * Ensure projects align with agreed outcomes and commercial objectives * Produce project documentation, reports and governance updates * Identify risks/issues and proactively drive resolutionAbout You* Proven experience delivering IT infrastructure and/or cloud projects * Background in MSP, consultancy or client-facing environments * Strong knowledge of: * Cloud technologies (Microsoft 365, Azure) * Infrastructure &amp; networking * Cyber security principles * Excellent stakeholder management and communication skills * Ability to manage multiple concurrent projects * Familiarity with Agile, Waterfall or hybrid delivery methodologiesDesirable:* PRINCE2, PMP or equivalent certification * Experience in digital transformation programmesWhat's on Offer* Salary up to £60,000 * Hybrid working model * Exposure to varied, high-impact projects * Clear progression within a growing consultancy environment * Collaborative, people-focused culture

IT Project Manager 

Job Title: Business Development Manager Sector: (New Business) - IT Managed Services Location: South / London Salary: Up to £60,000 base + £5,000 car allowance + Double OTEAbout the RoleWe are seeking a driven and results-oriented Business Development Manager to join a growing IT Managed Services provider. This is a pure new business role, focused on identifying, engaging, and winning new clients across the South and London regions.You'll play a key role in expanding market presence, building a strong pipeline, and closing high-value managed services deals. This is an excellent opportunity for a motivated sales professional who thrives in a fast-paced, target-driven environment.Key Responsibilities* Identify and target new business opportunities within the IT Managed Services space * Develop and execute strategic sales plans to achieve and exceed revenue targets * Build and manage a robust pipeline of prospective clients * Engage with key decision-makers (C-level, IT Directors, Heads of IT) * Lead the full sales cycle from prospecting through to close * Work closely with technical and pre-sales teams to deliver tailored solutions * Maintain strong market awareness and competitor knowledge * Accurately forecast sales activity and performanceKey Requirements* Proven track record in new business sales within IT Managed Services / MSP / IT Solutions * Strong hunter mentality with a passion for winning new logos * Experience selling services such as cloud, infrastructure, security, or support solutions * Demonstrated ability to meet and exceed sales targets * Excellent communication, negotiation, and presentation skills * Self-motivated, proactive, and highly driven * Full UK driving licenceWhat's on Offer* Competitive base salary up to £60,000 * £5,000 car allowance * Uncapped commission with double OTE potential * Clear career progression opportunities * Supportive and collaborative team environment * Access to industry-leading solutions and servicesWhy Join?This is a fantastic opportunity to join a business with strong growth ambitions, a solid reputation in the market, and a genuine focus on rewarding success. If you're looking to take your sales career to the next level in a high-impact role, we'd love to hear from you.

Business Development Manager 

Job Title: Technical Support EngineerLocation: Hull, UKSalary: Up to £35,000About Us:My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative technology solutions. Job Description -We are looking for a dynamic and customer-focused IT Support Engineer to join our team in Hull. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities -<ul><li>Provide high end technical support to clients.,</li><li>Diagnose and resolve hardware, software, and network issues.</li><li>Install, configure, and maintain IT equipment and software.</li><li>Manage and support Microsoft 365 and other cloud-based services.</li><li>Perform regular system maintenance and updates.</li><li>Ensure all support requests are logged and updated in the ticketing system.</li><li>Assist with the planning and implementation of IT projects.</li><li>Maintain a high level of customer satisfaction through excellent communication and problem-solving skills.</li><li>Collaborate with other team members to share knowledge and develop best practices.</li></ul>Qualifications -<ul><li>Proven experience as an IT Support Engineer or similar role.</li><li>Strong knowledge of Windows and macOS operating systems.</li><li>Experience with Microsoft 365, Active Directory, and network troubleshooting.</li><li>Familiarity with virtualization technologies such as VMware or Hyper-V.</li><li>Excellent problem-solving skills and attention to detail.</li><li>Strong interpersonal and communication skills.</li><li>Ability to work independently and as part of a team.</li><li>Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.</li><li>A valid driver's license and willingness to travel to client sites as needed.</li></ul>What We Offer -<ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career progression.</li><li>A supportive and collaborative work environment.</li><li>Regular team-building activities and social events.</li><li>The chance to work with a diverse range of clients and cutting-edge technologies.</li></ul>How to Apply -If you are passionate about IT and providing excellent customer service, we would love to hear from you. Please send your CV the email address : henry.gregory@nextech-group.co.uk

Technical Support Engineer - Hull

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Admin Support (Part-time)

Exciting Opportunity: Be the Heart of Our Team as Admin Support in Glasgow!

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