Job Title: Social Media Specialist Location: Birmingham (Fully Office-Based) Salary: £30,000About the Role We're working with a growing agency in Birmingham that is looking to hire a Social Media Specialist with a strong focus on performance, insight, and strategy. This is an excellent opportunity for someone who enjoys working with data, building reports, and shaping campaigns based on real results, not just posting content.This role is for someone who understands that social media isn't just about posting, it's about positioning, consistency and creating content that actually connects. You'll be working across:<ul><li>Content creation</li><li>Social media management</li><li>Supporting client campaigns</li><li>Bringing ideas to life through visuals and video</li></ul>Key Responsibilities<ul><li>Plan, manage, and optimise social media campaigns across multiple platforms</li><li>Analyse performance data and translate findings into actionable insights</li><li>Produce detailed reports and client-facing presentations</li><li>Develop strategic briefs aligned with client objectives and KPIs</li><li>Work closely with creative teams to inform content direction</li><li>Support campaign activity including targeting, testing, and optimisation</li><li>Keep up to date with platform changes, trends, and best practices</li></ul>What We're Looking For<ul><li>Experience in a social media role, ideally within an agency environment</li><li>Strong analytical skills and confidence working with data</li><li>Ability to build clear, insightful reports and present findings</li><li>Strong communication and client-facing skills</li><li>Content creation or graphic design experience (nice to have, not essential)</li></ul>Why Apply?<ul><li>Opportunity to join a growing agency with a strong client portfolio</li><li>Work in a collaborative, fast-paced environment</li><li>Clear scope for development and progression</li></ul>If this sounds like a good fit, get in touch to learn more.

Social Media Marketing Specialist 

💼 Role: Service and Operations Manager 📍 Location: London 💰 Salary: £45,000 - £55,000 per annum 🕒 Setup: Full-time | 5 days on-siteAbout the RoleAn established and growing Managed Services provider is seeking an experienced Service and Operations Manager to lead the operational delivery of its Managed Print Services division.This role sits at the centre of service delivery, operational control and commercial performance. You will be responsible for leading service desk and engineering teams, ensuring operational efficiency, maintaining strong governance around stock and procurement, and driving service performance across a portfolio of business clients.This is a hands-on leadership role for someone who combines strong operational discipline with commercial awareness and a data-driven mindset.You will play a key role in safeguarding company assets, improving service profitability and ensuring consistently high standards of client service.Key ResponsibilitiesService Operations Leadership* Lead and develop the service desk and field engineering teams. * Ensure all client service requests are prioritised and resolved within agreed SLAs. * Drive accountability, ownership and high performance across the service function. * Implement structured preventative maintenance programmes. * Monitor and continuously improve customer satisfaction levels.Stock &amp; Asset Management* Take ownership of stock and asset management across warehouse, engineers and client sites. * Conduct structured monthly stock takes and maintain accurate stock valuation. * Investigate and resolve discrepancies and implement controls to prevent stock loss. * Reduce obsolete and excess stock levels. * Stock is treated as a financial asset, so accuracy and accountability are essential.Procurement &amp; Cost Control* Oversee procurement of parts and consumables. * Ensure correct allocation of parts and consumables across service jobs. * Monitor supplier spend and identify anomalies. * Improve cost efficiency and purchasing discipline. * Maintain clear approval processes and procurement audit trails.Systems &amp; Performance Reporting* Maintain operational control of service management systems and ERP platforms. * Produce structured weekly and monthly operational reports. * Analyse service profitability by client, device type and engineer. * Identify inefficiencies and implement corrective actions. * Establish and track measurable KPIs across service operations. * This role requires proactive analysis and operational improvement, not simply report production.Warranty &amp; Profit Recovery* Manage consumables and parts warranty claims. * Improve recovery from manufacturers. * Monitor consumable yield performance. * Contribute to improved device-level profitability.Client &amp; Commercial Engagement* Conduct service reviews with key client stakeholders. * Build strong relationships with client contacts. * Identify opportunities for service improvement. * Support account retention and service development initiatives.Experience &amp; Skills Required* Proven experience leading a service desk or technical service environment. * Experience managing field engineering teams or technical support teams. * Strong stock control or inventory management experience. * Experience overseeing procurement and supplier relationships. * ERP or service management system experience (ECi or similar desirable). * Strong analytical capability with the ability to interpret operational and financial data. * Excellent communication skills and confidence working with both technical teams and clients. * Highly organised, structured and accountable. * Managed Print Services experience is essential.Personal Attributes* We are looking for someone who demonstrates: * Strong operational discipline * A governance and accountability mindset * Commercial awareness * Proactive problem solving * Confidence challenging inefficiencies * Analytical and results-focused thinkingThe Opportunity* This role offers the opportunity to take ownership of a critical operational function within a growing managed services organisation. * You will have the ability to influence service delivery processes, improve operational performance and contribute directly to business efficiency and profitability. * If you have experience leading Managed Print service operations and are looking for a role where you can make a measurable operational impact, we would welcome your application.

Service & Operations Manager

Senior Software Project Manager - Up to £60,000 - GlasgowWe are looking for a highly capable and detail-oriented Senior Software Project Manager to lead the successful delivery of complex technology initiatives. This position is ideal for someone with a strong background in managing software projects, engaging stakeholders, and guiding teams within structured or regulated environments.In this role, you will be accountable for overseeing projects from initiation through to completion, ensuring delivery is timely, within agreed scope, and aligned to budget expectations. You will manage several projects simultaneously, coordinating multidisciplinary teams while ensuring that technical outputs support broader organisational goals.Beyond delivery responsibilities, you will play an active role in enhancing governance practices, refining delivery approaches, and contributing to longer-term planning. Acting as a central point of coordination, you will facilitate communication between technical specialists, senior decision-makers, and external partners to support effective collaboration and informed decision-making. This position requires a valid UK driving licence and access to a vehicle, as travel to sites across the UK will be necessary.The role is subject to security vetting requirements, including DBS, NPPV Level 3, and HMPPS Cat A clearance where applicable. Continued employment is dependent on obtaining and maintaining the necessary clearances.Experience &amp; Technical Capability<ul><li>Proven track record of delivering complex software or IT projects end-to-end, including managing multiple concurrent initiatives and cross-functional teams.</li><li>Strong understanding of the Software Development Lifecycle (SDLC), with experience working across design, development, testing, deployment, and support phases.</li><li>Practical experience with Agile (Scrum, Kanban) and/or structured methodologies such as PRINCE2, including the ability to operate within hybrid delivery environments.</li><li>Confident working alongside engineering teams, with a solid grasp of technical concepts such as APIs, system integrations, microservices, and distributed architectures.</li><li>Experience using project and delivery tools (e.g. Jira, Azure DevOps, MS Project) for planning, tracking, and reporting.</li><li>Familiarity with cloud platforms (such as AWS or Azure), including environments, deployment considerations, and infrastructure basics.</li><li>Working knowledge of DevOps practices, including CI/CD pipelines, automated testing, and release management processes.</li><li>Ability to interpret technical documentation and translate complex concepts into clear, business-friendly communication.</li><li>Understanding of security, compliance, and data protection considerations, particularly within regulated environments.</li><li>Strong analytical skills to identify risks, manage dependencies, and support effective decision-making.</li><li>Experience in senior project or programme-level roles, ideally within public sector, healthcare, or similarly regulated industries.</li></ul>Key Responsibilities -Project Delivery &amp; Oversight<ul><li>Lead the full lifecycle delivery of software and technology projects.</li><li>Define project goals, deliverables, timelines, and scope in collaboration with relevant stakeholders.</li><li>Maintain effective governance processes, including risk, issue, and change management.</li><li>Apply appropriate delivery methodologies (such as Agile, PRINCE2, Waterfall, or hybrid models).</li><li>Manage budgets, resources, dependencies, and overall delivery performance.</li></ul>Stakeholder Engagement<ul><li>Serve as the primary liaison for stakeholders, including clients, leadership teams, and internal delivery functions.</li><li>Build and sustain strong professional relationships across all stakeholder groups.</li><li>Ensure clear, consistent communication throughout the project lifecycle.</li><li>Align expectations and maintain stakeholder confidence in delivery outcomes.</li></ul>Team Leadership<ul><li>Coordinate cross-functional teams across areas such as development, quality assurance, operations, and product.</li><li>Provide direction and clarity on roles, responsibilities, and priorities.</li><li>Support teams by addressing blockers and enabling efficient progress.</li><li>Encourage a collaborative and high-performing team environment.</li></ul>Risk &amp; Issue Management<ul><li>Proactively identify and evaluate potential risks and issues.</li><li>Implement mitigation strategies to minimise disruption to delivery.</li><li>Escalate concerns appropriately and in a timely manner.</li></ul>Reporting &amp; Performance Tracking<ul><li>Deliver accurate and timely reporting on project status, milestones, risks, and financials.</li><li>Monitor performance against defined KPIs and service levels.</li><li>Promote transparency and accountability across all aspects of delivery.</li></ul>Continuous Improvement<ul><li>Support the ongoing development of delivery frameworks, standards, and best practices.</li><li>Identify and implement improvements to enhance efficiency and quality.</li><li>Keep up to date with emerging trends and methodologies in software delivery and project management.</li></ul>If you think you'd make a strong candidate, please apply with an up-to-date version of your CV, and we will go from there

Senior Software Projects Manager

<div> </div>Job Title: Marketing Manager Salary: £45,000 Location: Worcestershire<h3>Overview</h3>An exciting opportunity has arisen for a commercially focused Marketing Manager to join a growing business at a key stage of its development. This position will play a central role in shaping and delivering marketing activity that drives brand visibility, lead generation, and revenue growth.Reporting to the Head of Marketing, you'll take ownership of multi-channel campaigns, work closely with cross-functional teams, and bring a modern, data-led approach to marketing-leveraging AI and automation tools to improve performance and efficiency.<div> </div><h3>Key Responsibilities</h3><h4>Marketing Strategy &amp; Execution</h4><ul ><li>Contribute to the development of the overall marketing roadmap</li><li>Own the delivery of integrated, multi-channel campaigns aligned to business goals</li><li>Manage timelines, budgets, and campaign performance from concept through to delivery</li></ul><h4>Demand Generation &amp; Campaigns</h4><ul ><li>Drive lead generation through targeted marketing initiatives</li><li>Plan and deliver campaigns across digital and offline channels</li><li>Analyse campaign performance and continuously optimise activity</li></ul><h4>Product &amp; Proposition Marketing</h4><ul ><li>Support go-to-market strategies for new products and services</li><li>Create compelling messaging and positioning for different audiences</li><li>Develop sales collateral and supporting materials</li></ul><h4>Content &amp; Brand</h4><ul ><li>Maintain a consistent brand voice across all touchpoints</li><li>Oversee the creation of high-quality content (blogs, case studies, insights)</li><li>Use AI-driven tools to enhance content production and scalability</li></ul><h4>Digital &amp; Performance Marketing</h4><ul ><li>Manage core digital channels including SEO, paid media, email, and social</li><li>Monitor website performance and user engagement metrics</li><li>Use insights and data to improve conversion rates and ROI</li></ul><h4>Events &amp; External Engagement</h4><ul ><li>Lead the delivery of events such as webinars, exhibitions, and partner initiatives</li><li>Build relationships with external partners, suppliers, and media</li></ul><h4>Team &amp; Stakeholder Management</h4><ul ><li>Provide guidance and oversight to junior team members</li><li>Collaborate closely with sales and other internal teams</li><li>Manage external agencies and contractors where required</li><li>Report on marketing effectiveness and key metrics to senior leadership</li></ul><div> </div><h3>Experience Required</h3><ul ><li>5+ years' experience in a marketing role, including time in a managerial or senior position</li><li>Strong grasp of digital marketing channels, tools, and best practices</li><li>Experience delivering successful multi-channel campaigns</li><li>Comfortable working with data to inform decisions and measure success</li><li>Ability to manage multiple priorities in a fast-paced environment</li><li>Exposure to AI tools within a marketing context</li></ul><div> </div><h3>Desirable Background</h3><ul ><li>Experience in B2B environments, ideally within tech or a related sector</li><li>Familiarity with CRM systems and marketing automation platforms</li><li>Strong content marketing and storytelling experience</li><li>Any sector-specific experience (e.g. automotive) would be beneficial</li></ul><div> </div><h3>Skills &amp; Attributes</h3><ul ><li>Excellent communication skills, both written and verbal</li><li>Strong organisational and project management abilities</li><li>Commercial awareness and a results-driven mindset</li><li>Proactive, adaptable, and comfortable working in a growing business environment</li><li>Proficiency with Microsoft 365 and standard marketing platforms</li></ul>

Marketing Manager 

Role: 2nd Line IT Engineer (MSP) - Service Desk &amp; Field Based Location: Bromsgrove Salary: £35,000 We are a growing Managed Service Provider (MSP) looking for a skilled and motivated 2nd Line IT Engineer to join our team. This is a varied role combining service desk support with on-site client work, ideal for someone who enjoys both troubleshooting remotely and getting hands-on in the field. About the RoleAs a 2nd Line Engineer, you'll be a key escalation point for technical issues while also delivering high-quality on-site support to our clients. You'll work across a wide range of technologies, with a strong emphasis on networking. Key Responsibilities<ul><li>Provide 2nd line support for desktops, servers, and network infrastructure</li><li>Troubleshoot and resolve escalated technical issues efficiently</li><li>Perform on-site installations, maintenance, and support visits</li><li>Configure and support network devices (routers, switches, firewalls)</li><li>Assist with project work, including system upgrades and migrations</li><li>Maintain clear documentation and update tickets within the helpdesk system</li><li>Deliver excellent customer service at all times</li></ul> Skills &amp; Experience Required<ul><li>Previous experience in a 2nd line role, ideally within an MSP environment</li><li>Strong networking knowledge (TCP/IP, VLANs, DNS, DHCP, VPNs)</li><li>Experience with firewalls and switches (e.g. Cisco, Ubiquiti, Fortinet, etc.)</li><li>Solid understanding of Microsoft environments (Windows Server, Microsoft 365, Active Directory)</li><li>Experience with remote support tools and ticketing systems</li><li>Full UK driving licence (essential for field-based work)</li></ul> Desirable Skills<ul><li>Experience with virtualisation (e.g. VMware, Hyper-V)</li><li>Knowledge of backup and disaster recovery solutions</li><li>Exposure to cloud platforms such as Azure</li></ul> What We Offer<ul><li>Paid for training and certifications</li><li>Allotted study time in your working week</li><li>Excellent career progression</li></ul> Apply NowIf you're a proactive IT professional who enjoys solving problems and working directly with clients, we'd love to hear from you.

2nd Line Engineer

SEO SpecialistLocation: Essex (Hybrid) Salary: Up to £40kAbout the CompanyMy client is a well-established digital agency working with a range of well-known brands across multiple sectors, including ecommerce and B2B.They have built a reputation for delivering high-quality digital work and offer a supportive, inclusive culture where collaboration, development, and new ideas are encouraged.The RoleThis is a hands-on SEO role where you'll be responsible for supporting and delivering SEO activity across a portfolio of client accounts.You'll work across a mix of technical SEO, on-page optimisation, and content support, helping to improve search visibility and overall performance.This is a great opportunity for someone looking to develop their SEO skillset further within a collaborative agency environment. Key Responsibilities<ul><li>Deliver SEO work across client accounts, including on-page optimisation and technical improvements</li><li>Carry out keyword research, competitor analysis, and content recommendations</li><li>Identify and support the resolution of technical SEO issues</li><li>Monitor website performance and support with reporting and insights</li><li>Work closely with the wider team to support campaign delivery</li><li>Ensure work is delivered accurately and to a high standard</li><li>Stay up to date with SEO trends and best practices</li></ul>What They're Looking For<ul><li>Experience working in SEO with a hands-on focus</li><li>Good understanding of technical SEO, on-page optimisation, and content</li><li>Experience using tools such as Google Analytics (GA4), Search Console, SEMrush or similar</li><li>Strong attention to detail and ability to manage multiple tasks</li><li>Interest in how search is evolving, including AI and new search behaviours</li><li>A proactive mindset and willingness to learn</li><li>Strong communication skills and ability to work as part of a team</li></ul> Benefits<ul><li>Competitive holiday allowance + bank holidays</li><li>Additional perks and wellbeing support</li><li>Hybrid working (typically 3 days in the office, 2 from home)</li><li>Supportive, inclusive team culture with opportunities for development</li></ul>

SEO Specialist

<h3 >Senior Software Developer</h3>Location: Glasgow, Scotland (with occasional travel to other UK locations) Office-based (non negotiable) Salary: £55,000 - £60,000 per year (depending on experience) Contract Type: Full-time, Permanent<h2 >About the Role</h2>We are looking for a Senior Software Developer to join our team. You will design, build, and maintain secure, scalable software solutions, while providing technical leadership and mentoring junior developers. You'll work closely with product owners and stakeholders to turn business requirements into high-quality software.This role offers opportunities to contribute to architecture decisions, improve development processes, and grow your professional skills in a collaborative environment.<h2 >Key Responsibilities</h2><ul ><li >Develop, test, and deploy robust full-stack software solutions</li><li >Lead code reviews and promote coding standards and best practices</li><li >Mentor junior developers and support team knowledge sharing</li><li >Contribute to architecture and technical design decisions</li><li >Work closely with cross-functional teams in an Agile environment</li><li >Troubleshoot complex technical issues and optimise systems for performance and scalability</li></ul><h2 >Requirements</h2><h3 >Essential (Non-Negotiable)</h3><ul ><li >Strong experience with C# / .NET</li><li >Strong experience with JavaScript / TypeScript</li><li >Experience working within the Microsoft technology stack</li><li >Proven experience in full-stack development</li><li >Experience with modern front-end frameworks (e.g. React)</li><li >Understanding of backend development principles and APIs</li><li >Experience with CI/CD pipelines and modern DevOps practices</li><li >Excellent problem-solving and communication skills</li><li >Degree in Computer Science, Software Engineering, or equivalent experience</li><li >Full, clean UK driving licence and access to a vehicle</li></ul><h3 >Desirable (Ideal)</h3><ul ><li >Experience with SQL and database design</li><li >Experience with Microsoft Azure</li><li >Experience working in regulated environments (e.g. health, justice, government)</li><li >Experience leading technical teams or initiatives</li><li >Familiarity with microservices or cloud-native architectures</li></ul><h2 >Benefits</h2><ul ><li >Professional development and training opportunities</li><li >Collaborative and supportive team environment</li><li >Opportunity to work on challenging and impactful projects</li></ul>This is an office based role so must be able to commute 5x days on site, please do not apply if you are not local to Glasgow centre.

Senior Software Developer

Role: IT Support Technician Location: Northampton Salary: Up to £34,000 + benefits Type: Full-time, PermanentWe're working with a growing Managed Service Provider (MSP) based in Northampton, looking to add a new IT Support Technician to their expanding team.This is a great opportunity for someone with proven support experience who enjoys a varied role, taking ownership of issues and working across both 1st and 2nd line support in a fast-paced environment.The Role:You'll provide a mix of 1st and 2nd line support to a broad client base, handling everything from user issues through to more complex technical troubleshooting, with opportunities to further develop your technical skillset.Key Responsibilities:<ul><li>Provide 1st and 2nd line support via phone, email, and remote tools</li><li>Troubleshoot and resolve a wide range of IT issues across user and infrastructure environments</li><li>Manage and prioritise support tickets in line with SLAs</li><li>Support Microsoft 365, Windows environments, and Active Directory</li><li>Assist with server, network, and infrastructure-related issues</li><li>Monitor backups and security tools, escalating where required</li><li>Support hardware builds, installs, and configurations</li><li>Maintain clear documentation and ticket updates</li></ul>What We're Looking For:<ul><li>Experience in a 1st/2nd line IT support role (ideally within an MSP)</li><li>Strong troubleshooting skills across Windows, Microsoft 365, and user environments</li><li>Exposure to Active Directory, networking, and server support</li><li>Excellent communication and customer service skills</li><li>Ability to manage and prioritise workloads effectively</li><li>Full UK driving licence (preferred for occasional site visits)</li><li>Based within commuting distance of Northampton</li></ul>Desirable Skills:<ul><li>Networking knowledge (VLANs, firewalls)</li><li>Experience with backup and security solutions</li><li>Microsoft 365 migrations or administration</li></ul>What's on Offer:<ul><li>Competitive salary and bonus scheme</li><li>Ongoing training and certification support</li><li>Clear progression opportunities</li><li>Supportive team environment</li><li>Exposure to a wide range of technologies and clients</li></ul>

IT Support Technician 

Role: Service Desk Analyst Location: Colchester, Essex Salary: Up to £32,000 Type: Full-time, PermanentWe're working with a growing, Colchester-based Managed Service Provider (MSP) that specialises in delivering IT support to clients across the hospitality and events sector. Due to continued growth, they're looking to bring on a Service Desk Analyst to join their friendly and fast-paced support team.The Role:As a Service Desk Analyst, you'll be responsible for providing both remote and on-site support to a range of clients. You'll handle a mix of 1st and 2nd line issues, ensuring a high level of service and quick resolution times.Key Responsibilities:<ul><li>Provide 1st and 2nd line technical support via phone, email, and remote tools</li><li>Troubleshoot and resolve issues across desktops, laptops, and user environments</li><li>Escalate more complex issues where required</li><li>Occasionally visit client sites to provide hands-on support</li><li>Maintain accurate ticketing and documentation</li><li>Deliver excellent customer service at all times</li></ul> Requirements:<ul><li>Experience in a 1st/2nd line support role (ideally within an MSP environment)</li><li>Strong troubleshooting skills across Windows environments, O365, and general IT infrastructure</li><li>Excellent communication and customer service skills</li><li>Full UK driving licence (essential for occasional client visits)</li><li>A proactive and team-oriented mindset</li></ul> What's on Offer:<ul><li>Salary up to £32,000</li><li>Opportunity to work with a growing MSP in a niche and exciting sector</li><li>Exposure to a wide range of technologies and environments</li><li>Supportive team with opportunities for progression</li></ul>

Service Desk Analyst 

Job Title: IT Project Manager Salary: £50,000 - £60,000 Location: Hybrid - South of England Industry: IT Managed ServicesAbout the CompanyWe are a fast-growing, multi-site technology consultancy delivering end-to-end IT solutions across the UK. Our focus is on helping organisations modernise their technology, improve security, and enable smarter ways of working.Working across a diverse client base, we design, implement and support a wide range of solutions spanning cloud, infrastructure, cyber security and communications.The RoleWe are looking for an experienced IT Project Manager to lead the successful delivery of multiple concurrent client projects.You will operate in a client-facing capacity, taking ownership of projects from initiation through to completion, ensuring delivery is on time, within scope and aligned to business outcomes.Typical ProjectsYou will be delivering a varied portfolio of IT and transformation projects, including:* Cloud migrations (e.g. Microsoft 365 / Azure environments) * Modern Workplace and collaboration tool deployments * Cyber security enhancements and compliance-driven projects * Infrastructure upgrades (networks, servers, connectivity) * IT strategy and digital transformation programmes * Telephony / unified communications rolloutsProjects will vary in size and complexity, often within fast-paced SME environments.Key Responsibilities* End-to-end project delivery across multiple client engagements * Define scope, timelines, risks and deliverables * Manage stakeholders across technical and non-technical teams * Work closely with technical consultants, engineers and third parties * Ensure projects align with agreed outcomes and commercial objectives * Produce project documentation, reports and governance updates * Identify risks/issues and proactively drive resolutionAbout You* Proven experience delivering IT infrastructure and/or cloud projects * Background in MSP, consultancy or client-facing environments * Strong knowledge of: * Cloud technologies (Microsoft 365, Azure) * Infrastructure &amp; networking * Cyber security principles * Excellent stakeholder management and communication skills * Ability to manage multiple concurrent projects * Familiarity with Agile, Waterfall or hybrid delivery methodologiesDesirable:* PRINCE2, PMP or equivalent certification * Experience in digital transformation programmesWhat's on Offer* Salary up to £60,000 * Hybrid working model * Exposure to varied, high-impact projects * Clear progression within a growing consultancy environment * Collaborative, people-focused culture

IT Project Manager 

Job Title: Business Development Manager Sector: (New Business) - IT Managed Services Location: South / London Salary: Up to £60,000 base + £5,000 car allowance + Double OTEAbout the RoleWe are seeking a driven and results-oriented Business Development Manager to join a growing IT Managed Services provider. This is a pure new business role, focused on identifying, engaging, and winning new clients across the South and London regions.You'll play a key role in expanding market presence, building a strong pipeline, and closing high-value managed services deals. This is an excellent opportunity for a motivated sales professional who thrives in a fast-paced, target-driven environment.Key Responsibilities* Identify and target new business opportunities within the IT Managed Services space * Develop and execute strategic sales plans to achieve and exceed revenue targets * Build and manage a robust pipeline of prospective clients * Engage with key decision-makers (C-level, IT Directors, Heads of IT) * Lead the full sales cycle from prospecting through to close * Work closely with technical and pre-sales teams to deliver tailored solutions * Maintain strong market awareness and competitor knowledge * Accurately forecast sales activity and performanceKey Requirements* Proven track record in new business sales within IT Managed Services / MSP / IT Solutions * Strong hunter mentality with a passion for winning new logos * Experience selling services such as cloud, infrastructure, security, or support solutions * Demonstrated ability to meet and exceed sales targets * Excellent communication, negotiation, and presentation skills * Self-motivated, proactive, and highly driven * Full UK driving licenceWhat's on Offer* Competitive base salary up to £60,000 * £5,000 car allowance * Uncapped commission with double OTE potential * Clear career progression opportunities * Supportive and collaborative team environment * Access to industry-leading solutions and servicesWhy Join?This is a fantastic opportunity to join a business with strong growth ambitions, a solid reputation in the market, and a genuine focus on rewarding success. If you're looking to take your sales career to the next level in a high-impact role, we'd love to hear from you.

Business Development Manager 

Job Title: Technical Support EngineerLocation: Hull, UKSalary: Up to £35,000About Us:My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative technology solutions. Job Description -We are looking for a dynamic and customer-focused IT Support Engineer to join our team in Hull. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities -<ul><li>Provide high end technical support to clients.,</li><li>Diagnose and resolve hardware, software, and network issues.</li><li>Install, configure, and maintain IT equipment and software.</li><li>Manage and support Microsoft 365 and other cloud-based services.</li><li>Perform regular system maintenance and updates.</li><li>Ensure all support requests are logged and updated in the ticketing system.</li><li>Assist with the planning and implementation of IT projects.</li><li>Maintain a high level of customer satisfaction through excellent communication and problem-solving skills.</li><li>Collaborate with other team members to share knowledge and develop best practices.</li></ul>Qualifications -<ul><li>Proven experience as an IT Support Engineer or similar role.</li><li>Strong knowledge of Windows and macOS operating systems.</li><li>Experience with Microsoft 365, Active Directory, and network troubleshooting.</li><li>Familiarity with virtualization technologies such as VMware or Hyper-V.</li><li>Excellent problem-solving skills and attention to detail.</li><li>Strong interpersonal and communication skills.</li><li>Ability to work independently and as part of a team.</li><li>Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.</li><li>A valid driver's license and willingness to travel to client sites as needed.</li></ul>What We Offer -<ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career progression.</li><li>A supportive and collaborative work environment.</li><li>Regular team-building activities and social events.</li><li>The chance to work with a diverse range of clients and cutting-edge technologies.</li></ul>How to Apply -If you are passionate about IT and providing excellent customer service, we would love to hear from you. Please send your CV the email address : henry.gregory@nextech-group.co.uk

Technical Support Engineer - Hull

CRM Manager (App-Based) (Hybrid) Location: Midlands (Hybrid) Salary: £40,000 - £45,000 (DOE) + BenefitsBenefits: Pension, Private Medical &amp; Dental, Free Parking<h3 >About the Role</h3>We're looking for a strategic and technically strong CRM Manager (App-Based) to take ownership of the end-to-end customer journey within a mobile-first environment. This role requires hands-on experience with app-based CRM and lifecycle marketing - this is essential.You'll be responsible for shaping and optimising the full customer lifecycle within the app, from acquisition and onboarding through to engagement and long-term retention. Using behavioural data, you'll deliver highly personalised, automated experiences across push, in-app messaging, and email.This is a great opportunity for someone who thrives on using data to drive engagement, improve retention, and deliver measurable ROI.<h3 >Key Responsibilities</h3><ul ><li >Develop and execute a high-performing, app-focused CRM strategy aligned to business goals</li><li >Build and optimise automated lifecycle campaigns across app channels (push, in-app, email)</li><li >Own the in-app customer journey, improving onboarding, engagement, and retention flows</li><li >Segment audiences using behavioural and transactional app data to deliver highly personalised communications</li><li >Collaborate with product and data teams to optimise in-app experiences, offers, and conversion journeys</li><li >Plan and execute A/B testing strategies to continuously improve campaign performance</li><li >Monitor campaign performance, build reports, and translate insights into actionable improvements</li><li >Manage multi-channel CRM campaigns with a strong focus on mobile-first engagement</li><li >Work cross-functionally with internal teams and external partners to deliver seamless customer journeys</li><li >Stay up to date with CRM trends, particularly within app-based engagement and lifecycle marketing</li></ul><h3 >Skills &amp; Experience</h3><ul ><li >Minimum 3 years' experience in an app-based CRM or lifecycle marketing role (essential)</li><li >Proven experience managing CRM within a mobile app environment</li><li >Hands-on experience with CRM platforms such as Braze or Klaviyo (highly desirable)</li><li >Strong understanding of push notifications, in-app messaging, and mobile engagement strategies</li><li >Advanced analytical skills with experience in reporting, segmentation, and A/B testing</li><li >Experience building customer segmentation and personalisation strategies using behavioural data</li><li >Confident managing multi-channel campaigns in a fast-paced environment</li><li >Excellent written communication skills and strong attention to detail</li><li >Ability to manage multiple projects and meet deadlines</li><li >Basic HTML knowledge is advantageous</li></ul>Apply now!

CRM Manager (App-Based)

<h1>App Growth Specialist - (ASO &amp; UA)</h1>Location: West Midlands (Hybrid)Salary: £45,000 - £60,000 (dependent on experience)Urgently Needed!<h3>About This Opportunity</h3>Are you a hands-on growth marketer who thrives on driving user acquisition and scaling apps? This role puts you at the heart of digital growth for a portfolio of mobile apps, giving you full ownership of campaigns and app store optimisation.You'll be the person who turns data into action, experiments with creative ideas, and directly influences user growth, engagement, and retention.<h3>Your Mission</h3><ul><li>Lead end-to-end user acquisition campaigns across paid channels (Google UAC, Apple Search Ads, and beyond)</li><li>Optimise app store listings to improve visibility and conversion</li><li>Run tests on ad creatives, copy, and landing pages, turning insights into action</li><li>Monitor key metrics like CPI, CPA, and ROAS, and make recommendations to improve performance</li><li>Collaborate with cross-functional teams to align marketing strategies with product updates and launches</li><li>Translate analytics into actionable creative and media strategies</li></ul><h3>Skills &amp; Experience We're Looking For</h3>Essential:<ul><li>2+ years in Growth Marketing or User Acquisition for mobile apps</li><li>Hands-on experience with:<ul><li>Apple Search Ads</li><li>Google Ads / UAC campaigns</li><li>App Store Connect &amp; Google Play Console</li></ul></li><li>Solid experience in App Store Optimisation (ASO)</li><li>Analytics experience (e.g., Firebase or equivalent)</li><li>Ability to turn data into creative, high-performing campaigns</li><li>Full UK driving licence</li></ul>Attributes That Will Help You Excel:<ul><li>Strong project management and organisation skills</li><li>Clear, persuasive communication across teams</li><li>Analytical, proactive, and commercially-minded</li><li>Curious and adaptable to new trends in mobile growth marketing</li></ul><h3>Why This Role</h3><ul><li>Competitive salary within the range above</li><li>Flexible hybrid working in the Midlands</li><li>Pension, private healthcare, and life insurance</li><li>Opportunities to work on a range of apps and test new growth strategies</li><li>Collaborative team environment with autonomy over your campaigns</li></ul>Benefits:<ul><li>Company events</li><li>Company pension</li><li>Free parking</li><li>Life insurance</li><li>On-site parking</li><li>Private dental &amp; medical insurance</li></ul>Apply now if you have the relevant experience!

App Growth Specialist - (ASO & UA)

Role: IT Helpdesk Engineer Location: Worthing (office &amp; local client sites) Salary: £30,000 - £35,000 Type: Full-timeAbout the RoleA growing managed IT services and cyber security provider is seeking a motivated IT Helpdesk Engineer to join its technical team. This is a mid-level role suited to someone with hands-on experience in Level 1 and Level 2 support, looking to develop their skills across a broad range of technologies.You'll act as a key point of contact for end users, delivering high-quality technical support both remotely and on-site, while contributing to a collaborative and forward-thinking IT environment.Key Responsibilities* Provide 1st and 2nd line support via phone, email, and ticketing systems * Diagnose and resolve hardware, software, and connectivity issues * Escalate more complex technical problems where required * Manage and track tickets through to resolution * Deliver desk-side and remote support to usersInfrastructure &amp; Systems Support* Administer Windows Server environments (2016/2019/2022) * Manage Active Directory (users, groups, permissions, GPOs) * Support DNS, DHCP, file and print services * Perform routine maintenance, patching, and monitoringMicrosoft 365 &amp; Email* Administer Microsoft 365 (users, licensing, policies) * Support Teams, SharePoint, OneDrive, and Outlook * Troubleshoot Exchange Online and email-related issues * Assist with MFA and security configurationsGeneral IT Duties* Set up and configure laptops, desktops, and peripherals * Support onboarding and offboarding processes * Maintain asset registers and documentation * Contribute to knowledge base and internal documentation * Travel to customer sites when requiredRequirementsEssential:* 2-4 years' experience in IT support / helpdesk * Strong L1 &amp; L2 troubleshooting skills * Experience with Windows Server &amp; Active Directory * Microsoft 365 administration experience * Solid understanding of Windows OS environments * Strong communication skills and customer focus * Ability to manage multiple tasks and prioritiesDesirable:* Driving licence * Microsoft certifications * Experience with ITSM tools (e.g. ticketing systems) * Basic networking knowledge (TCP/IP, VPNs, firewalls) * Exposure to Intune or endpoint management tools * Experience supporting hybrid/remote environmentsWhat's on Offer* £30,000 - £35,000 depending on experience * Structured training with progression into cyber security * Certification support and ongoing development * Supportive, collaborative team culture * 23 days holiday plus bank holidays

IT Helpdesk Engineer 

Role Overview - First Line EngineerLocation - Hemel Hempstead Fully Onsite Salary - £35,000Our client are looking for a proactive and hands-on First Line Engineer to take ownership of device provisioning and user lifecycle processes in a fast-paced, fully onsite environment.This role supports a client base made up largely of contract staff, requiring efficient onboarding and offboarding of users alongside consistent hardware deployment. You'll be responsible for building and configuring around 15 devices per week, ensuring all machines are set up to a high standard and delivered on time.This includes working with tools like Autopilot, introducing automation, and redesigning workflows to increase efficiency and scalability.They're looking for someone with MSP experience who can "grab the horns" and take full ownership - from initial build through to delivery - while identifying opportunities to enhance the overall build and deployment function.Key Responsibilities<ul><li>End-to-end device builds and configuration (approx. 15 per week)</li><li>Onboarding and offboarding users, including account and hardware setup</li><li>Managing hardware inventory and device readiness</li><li>Supporting a contract-heavy user base with quick turnaround times</li><li>Using and improving Autopilot and deployment tools</li><li>Introducing automation and improving build processes</li><li>Taking ownership of the full lifecycle: build → deploy → support</li></ul>Please send across your CV for review and the responsible consultant will be in touch.

First Line Engineer 

Job Title: Build EngineerLocation: Hemel Hempstead, UK (On-site) Salary: £35,000 (depending on experience) Employment Type: Full-timeRole OverviewWe are seeking a skilled and detail-oriented Build Engineer to join our growing technical team in London. You will be responsible for designing, maintaining, and optimising build systems and CI/CD pipelines, ensuring efficient and reliable software delivery across projects.Key Responsibilities<ul><li>Develop, implement, and maintain build and deployment pipelines</li><li>Manage and improve CI/CD processes (e.g., Jenkins, GitHub Actions, GitLab CI)</li><li>Troubleshoot and resolve build and integration issues</li><li>Collaborate with developers, QA, and DevOps teams to streamline workflows</li><li>Automate repetitive tasks to improve efficiency and reduce errors</li><li>Maintain build infrastructure and ensure system scalability</li><li>Monitor build performance and implement improvements</li><li>Ensure code quality through integration of testing and validation tools</li><li>Document build processes, tools, and configurations</li><li>Required Skills &amp; Experience</li><li>Proven experience as a Build Engineer, DevOps Engineer, or similar role</li><li>Strong knowledge of CI/CD tools (e.g., Jenkins, Bamboo, TeamCity)</li><li>Experience with version control systems (Git preferred)</li><li>Proficiency in scripting languages (e.g., Bash, Python, or PowerShell)</li><li>Familiarity with containerisation tools (Docker, Kubernetes)</li><li>Understanding of software development lifecycle (SDLC)</li><li>Experience with cloud platforms (AWS, Azure, or GCP)</li><li>Strong problem-solving and debugging skills</li></ul>Desirable Skills <ul><li>Experience with infrastructure as code (e.g., Terraform, CloudFormation)</li><li>Knowledge of configuration management tools (e.g., Ansible, Puppet, Chef)</li><li>Exposure to microservices architecture</li><li>Understanding of security best practices in build and deployment</li><li>Qualifications</li><li>Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)</li></ul>Important Competencies to have!<ul><li>Excellent attention to detail</li><li>Strong communication and collaboration skills</li><li>Ability to work in a fast-paced, agile environment</li><li>Proactive and solution-oriented mindset</li></ul>What We Offer<ul><li>Company benefits package</li><li>Opportunities for professional growth and development</li><li>Collaborative and innovative work environment</li></ul>

IT Build Engineer 

<h1>Growth Manager / User Acquisition</h1>Location: West Midlands (Hybrid)Salary: £45,000 - £55,000 (dependent on experience)Urgently Needed!<h3>About This Opportunity</h3>Are you a hands-on growth marketer who thrives on driving user acquisition and scaling apps? This role puts you at the heart of digital growth for a portfolio of mobile apps, giving you full ownership of campaigns and app store optimisation.You'll be the person who turns data into action, experiments with creative ideas, and directly influences user growth, engagement, and retention.<h3>Your Mission</h3><ul><li>Lead end-to-end user acquisition campaigns across paid channels (Google UAC, Apple Search Ads, and beyond)</li><li>Optimise app store listings to improve visibility and conversion</li><li>Run tests on ad creatives, copy, and landing pages, turning insights into action</li><li>Monitor key metrics like CPI, CPA, and ROAS, and make recommendations to improve performance</li><li>Collaborate with cross-functional teams to align marketing strategies with product updates and launches</li><li>Translate analytics into actionable creative and media strategies</li></ul><h3>Skills &amp; Experience We're Looking For</h3>Essential:<ul><li>2+ years in Growth Marketing or User Acquisition for mobile apps</li><li>Hands-on experience with:<ul><li>Apple Search Ads</li><li>Google Ads / UAC campaigns</li><li>App Store Connect &amp; Google Play Console</li></ul></li><li>Solid experience in App Store Optimisation (ASO)</li><li>Analytics experience (e.g., Firebase or equivalent)</li><li>Ability to turn data into creative, high-performing campaigns</li><li>Full UK driving licence</li></ul>Attributes That Will Help You Excel:<ul><li>Strong project management and organisation skills</li><li>Clear, persuasive communication across teams</li><li>Analytical, proactive, and commercially-minded</li><li>Curious and adaptable to new trends in mobile growth marketing</li></ul><h3>Why This Role</h3><ul><li>Competitive salary within the range above</li><li>Flexible hybrid working in the Midlands</li><li>Pension, private healthcare, and life insurance</li><li>Opportunities to work on a range of apps and test new growth strategies</li><li>Collaborative team environment with autonomy over your campaigns</li></ul>Benefits:<ul><li>Company events</li><li>Company pension</li><li>Free parking</li><li>Life insurance</li><li>On-site parking</li><li>Private dental &amp; medical insurance</li></ul>Apply now if you have the relevant experience!

Growth Marketing Manager 

Role: Business Development Manager - IT Distribution Salary: £40,000 basic + Double OTE (£80,000) Location: Birmingham We're looking for an ambitious and commercially driven Business Development Manager to join a fast-growing IT distributor and play a key role in driving new revenue, building partner relationships, and expanding our customer base.This is a high-impact role for someone who thrives on winning new business, opening doors, and turning opportunities into long-term trading relationships. What You'll Be Doing<ul><li>Proactively identify, target, and win new reseller and MSP customers</li><li>Build a strong pipeline of qualified opportunities and manage deals from first contact to close</li><li>Develop relationships with key decision-makers across partner organisations</li><li>Work closely with internal sales, vendor and marketing teams to maximise deal success</li><li>Position a broad portfolio of IT, cloud, cybersecurity and infrastructure solutions</li><li>Meet and exceed revenue and gross profit targets</li><li>Maintain accurate forecasting and CRM records</li></ul> What We're Looking For<ul><li>Proven experience in B2B new business sales, ideally within IT distribution, IT services or technology</li><li>A hunter mindset with a strong track record of winning new accounts</li><li>Confident communicator who can engage and influence at all levels</li><li>Commercially astute with strong pipeline and forecasting discipline</li><li>Self-motivated, resilient and driven to succeed</li><li>Comfortable working in a fast-paced, target-driven environment</li></ul> What's On Offer<ul><li>£40,000 basic salary</li><li>Double OTE (£80,000) with an uncapped commission structure</li><li>Hybrid working model</li><li>Clear career progression within a growing business</li><li>Supportive sales leadership and enablement</li><li>Exposure to leading IT vendors and in-demand technologies</li></ul> If you're a high-energy new business sales professional ready to accelerate your earnings and career within IT distribution, we'd love to hear from you.

IT Distribution - BDM

Role: Account Director Industry: IT Solutions (Private Sector Focus) Location: London / South (Hybrid Working) Salary: £60,000 + £5,000 Car Allowance | Uncapped OTEAbout the OpportunityWe are a fast-growing, highly regarded IT solutions provider delivering managed services, cloud, cybersecurity, and infrastructure solutions to commercial clients across the UK. As part of our continued expansion in the South, we are seeking an experienced Account Director to take ownership of a portfolio of key private sector clients and drive strategic growth.The RoleThis is a senior, client-facing position focused on developing long-term commercial relationships and maximising account value. You will operate as a trusted advisor to stakeholders, identifying opportunities across a broad solutions portfolio while leading strategic account plans and revenue growth initiatives.Key Responsibilities* Own and develop a portfolio of key commercial accounts * Build senior-level relationships with decision-makers and stakeholders * Identify, lead, and close upsell and cross-sell opportunities * Deliver strategic account planning and regular business reviews * Collaborate with technical and delivery teams to shape tailored solutions * Consistently exceed revenue and growth targetsAbout You* Proven experience in an Account Director / Senior Account Manager role within IT or technology services * Strong track record of growing and retaining high-value B2B accounts * Commercially astute with excellent negotiation and influencing skills * Confident engaging C-level stakeholders across mid-market and enterprise clients * Driven, target-oriented, and motivated by uncapped earning potentialWhat's on Offer* £60,000 base salary * £5,000 car allowance * Uncapped commission structure with strong earning potential * Hybrid working model (London / South focus) * Clear progression within a high-growth organisation * Supportive, ambitious, and collaborative culture

Account Director 

💼 Role: HR Manager 📍 Setup: Office-based (5 days per week) 💰 Salary: Up to £50,000About the CompanyWe are a high-growth, award-winning business operating within the technology and professional services space. With a strong reputation for excellence, innovation, and people-first culture, the organisation is entering an exciting phase of scale and transformation.The RoleThis is a standalone HR leadership role with full ownership of people, culture, and compliance. Working closely with senior leadership, you'll play a key role in shaping the business as it continues to scale.You'll oversee the full employee life cycle, lead on performance and employee relations, and bring structure and consistency to HR processes. Alongside this, you'll modernise systems, improve efficiency, and ensure the business remains fully compliant with UK employment law and relevant standards.Key areas of focus include:* Owning and developing the HR function end-to-end * Driving a high-performance, accountable culture * Managing employee life cycle, performance, and relations * Improving HR systems, processes, and automation * Leading on compliance, policies, and ISO standards * Supporting recruitment, talent development, and progressionHR Operations &amp; Systems* Own and modernise all HR systems and processes * Implement scalable, efficient, and automated workflows * Improve employee experience through better systems and structureCompliance, Legal &amp; Risk* Ensure full compliance with UK employment law * Maintain and implement robust HR policies and procedures * Work with external legal advisers and manage organisational riskAccreditation's &amp; Standards* Lead and manage compliance across ISO frameworks (e.g. 9001, 14001, 27001, 20000) * Own audit preparation, documentation, and continuous improvement * Maintain high standards across all compliance and accreditation areasWhat We're Looking For* Proven HR Manager or senior HR experience within a growing business * Strong knowledge of UK employment law and HR best practice * Experience working with external legal advisers * Exposure to ISO standards and/or compliance frameworks * Commercial mindset with the ability to think beyond traditional HR * Highly organised, proactive, and confident driving change * Strong presence with the ability to influence stakeholders at all levelsWhy Join* High-growth environment with real momentum * Opportunity to shape and own the entire HR function * Direct access to leadership and strategic influence * Clear progression to build and lead a future HR team * A role with real impact and not just process management

HR Manager 

CRM Manager (Hybrid) Location: Midlands (Hybrid) Salary: £35,000 - £45,000 (DOE)About the Role We're looking for a strategic and technically strong CRM Manager to take ownership of the end-to-end customer journey. This is more than just campaign execution you'll be responsible for shaping and optimising the entire lifecycle, from first interaction through to long-term retention.You'll design and deliver automated workflows, personalised experiences, and data-driven campaigns that directly impact customer growth and lifetime value. If you enjoy turning behavioural data into meaningful engagement and measurable ROI, this role offers a great opportunity to make a real impact.Key Responsibilities<ul ><li >Partner with senior marketing stakeholders to develop and execute a high-performing CRM strategy aligned to business goals</li><li >Build and optimise automated lifecycle campaigns that guide users through key journey stages</li><li >Segment audiences using behavioural and transactional data, ensuring highly relevant and personalised communications</li><li >Collaborate with product and data teams to enhance conversion strategies, including pricing, offers, and in-app experiences</li><li >Plan and deliver A/B testing programmes, continuously refining messaging, timing, and channel performance</li><li >Create and manage targeted campaigns across multiple channels including email, push notifications, and in-app messaging</li><li >Monitor performance metrics, build reports and dashboards, and translate data into actionable insights</li><li >Work cross-functionally with internal teams and external partners to deliver seamless customer journeys</li><li >Maintain a strong understanding of CRM platforms, workflows, and channel best practices</li><li >Identify trends, opportunities, and new approaches to improve engagement and retention</li><li >Stay up to date with industry developments and emerging CRM technologies</li></ul>Skills &amp; Experience<ul ><li >Minimum 3 years' hands-on experience in a CRM or lifecycle marketing role</li><li >Strong analytical skills with experience in reporting, data interpretation, and A/B testing</li><li >Experience in customer segmentation and personalisation strategies</li><li >Confident working with CRM platforms and multi-channel campaign delivery</li><li >Excellent written communication skills with strong attention to detail</li><li >Ability to manage multiple projects and meet deadlines in a fast-paced environment</li><li >Basic HTML knowledge is advantageous</li><li >Experience targeting younger demographics is beneficial</li></ul>

CRM Manager 

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