Role: Service Desk Analyst Location: Colchester, Essex Salary: Up to £32,000 Type: Full-time, PermanentWe're working with a growing, Colchester-based Managed Service Provider (MSP) that specialises in delivering IT support to clients across the hospitality and events sector. Due to continued growth, they're looking to bring on a Service Desk Analyst to join their friendly and fast-paced support team.The Role:As a Service Desk Analyst, you'll be responsible for providing both remote and on-site support to a range of clients. You'll handle a mix of 1st and 2nd line issues, ensuring a high level of service and quick resolution times.Key Responsibilities:<ul><li>Provide 1st and 2nd line technical support via phone, email, and remote tools</li><li>Troubleshoot and resolve issues across desktops, laptops, and user environments</li><li>Escalate more complex issues where required</li><li>Occasionally visit client sites to provide hands-on support</li><li>Maintain accurate ticketing and documentation</li><li>Deliver excellent customer service at all times</li></ul> Requirements:<ul><li>Experience in a 1st/2nd line support role (ideally within an MSP environment)</li><li>Strong troubleshooting skills across Windows environments, O365, and general IT infrastructure</li><li>Excellent communication and customer service skills</li><li>Full UK driving licence (essential for occasional client visits)</li><li>A proactive and team-oriented mindset</li></ul> What's on Offer:<ul><li>Salary up to £32,000</li><li>Opportunity to work with a growing MSP in a niche and exciting sector</li><li>Exposure to a wide range of technologies and environments</li><li>Supportive team with opportunities for progression</li></ul>

Service Desk Analyst 

Job Title: IT Project Manager Salary: £50,000 - £60,000 Location: Hybrid - South of England Industry: IT Managed ServicesAbout the CompanyWe are a fast-growing, multi-site technology consultancy delivering end-to-end IT solutions across the UK. Our focus is on helping organisations modernise their technology, improve security, and enable smarter ways of working.Working across a diverse client base, we design, implement and support a wide range of solutions spanning cloud, infrastructure, cyber security and communications.The RoleWe are looking for an experienced IT Project Manager to lead the successful delivery of multiple concurrent client projects.You will operate in a client-facing capacity, taking ownership of projects from initiation through to completion, ensuring delivery is on time, within scope and aligned to business outcomes.Typical ProjectsYou will be delivering a varied portfolio of IT and transformation projects, including:* Cloud migrations (e.g. Microsoft 365 / Azure environments) * Modern Workplace and collaboration tool deployments * Cyber security enhancements and compliance-driven projects * Infrastructure upgrades (networks, servers, connectivity) * IT strategy and digital transformation programmes * Telephony / unified communications rolloutsProjects will vary in size and complexity, often within fast-paced SME environments.Key Responsibilities* End-to-end project delivery across multiple client engagements * Define scope, timelines, risks and deliverables * Manage stakeholders across technical and non-technical teams * Work closely with technical consultants, engineers and third parties * Ensure projects align with agreed outcomes and commercial objectives * Produce project documentation, reports and governance updates * Identify risks/issues and proactively drive resolutionAbout You* Proven experience delivering IT infrastructure and/or cloud projects * Background in MSP, consultancy or client-facing environments * Strong knowledge of: * Cloud technologies (Microsoft 365, Azure) * Infrastructure &amp; networking * Cyber security principles * Excellent stakeholder management and communication skills * Ability to manage multiple concurrent projects * Familiarity with Agile, Waterfall or hybrid delivery methodologiesDesirable:* PRINCE2, PMP or equivalent certification * Experience in digital transformation programmesWhat's on Offer* Salary up to £60,000 * Hybrid working model * Exposure to varied, high-impact projects * Clear progression within a growing consultancy environment * Collaborative, people-focused culture

IT Project Manager 

Job Title: Social Media Manager Location: Warwickshire (on-site) Salary: £30,000 - £36,000 (DOE) Job Type: Full-time, permanent Working Pattern: Office-based with regular event attendanceAbout the RoleAn established UK media and events business is looking for a Social Media Manager to take full ownership of its social presence.This is a hands-on, commercially focused role where you'll be responsible for growing engaged audiences, delivering impactful campaigns, and driving measurable results across multiple platforms.Key Responsibilities<ul><li>Own and manage social media channels across Instagram, Facebook, TikTok, and YouTube</li><li>Create and publish engaging, video-first content (short-form, behind-the-scenes, live coverage)</li><li>Build and nurture active online communities through consistent interaction</li><li>Plan and execute social campaigns aligned to launches, events, and brand activity</li><li>Manage paid social campaigns from setup through to optimisation and reporting</li><li>Collaborate with internal teams on content, campaigns, and announcements</li><li>Attend events to capture real-time content and support live social coverage</li><li>Monitor performance metrics and continuously improve content and campaign output</li></ul>About You<ul><li>Proven experience in a social media management role</li><li>Strong understanding of audience growth and community engagement</li><li>Confident in creating video content for digital platforms</li><li>Experience with paid social advertising and campaign performance tracking</li><li>Strong copywriting skills with a commercial mindset</li><li>Proactive, organised, and comfortable taking ownership of your work</li></ul>Desirable<ul><li>Interest in events, festivals, outdoor lifestyles, or enthusiast communities</li><li>Experience working with creators or influencer-led content</li></ul>What's on Offer<ul><li>Opportunity to lead and shape social strategy for a growing brand</li><li>High level of creative freedom and ownership</li><li>Direct impact on commercial performance (tickets, sales, growth)</li><li>Collaborative and fast-paced working environment</li></ul>Benefits<ul><li>Profit sharing</li><li>Free on-site parking</li><li>Casual dress</li></ul>How to ApplyPlease submit your CV along with:<ul><li>Examples of social media accounts or campaigns you've managed</li></ul>

Social Media Manager 

Job Title: Business Development Manager Sector: (New Business) - IT Managed Services Location: South / London Salary: Up to £60,000 base + £5,000 car allowance + Double OTEAbout the RoleWe are seeking a driven and results-oriented Business Development Manager to join a growing IT Managed Services provider. This is a pure new business role, focused on identifying, engaging, and winning new clients across the South and London regions.You'll play a key role in expanding market presence, building a strong pipeline, and closing high-value managed services deals. This is an excellent opportunity for a motivated sales professional who thrives in a fast-paced, target-driven environment.Key Responsibilities* Identify and target new business opportunities within the IT Managed Services space * Develop and execute strategic sales plans to achieve and exceed revenue targets * Build and manage a robust pipeline of prospective clients * Engage with key decision-makers (C-level, IT Directors, Heads of IT) * Lead the full sales cycle from prospecting through to close * Work closely with technical and pre-sales teams to deliver tailored solutions * Maintain strong market awareness and competitor knowledge * Accurately forecast sales activity and performanceKey Requirements* Proven track record in new business sales within IT Managed Services / MSP / IT Solutions * Strong hunter mentality with a passion for winning new logos * Experience selling services such as cloud, infrastructure, security, or support solutions * Demonstrated ability to meet and exceed sales targets * Excellent communication, negotiation, and presentation skills * Self-motivated, proactive, and highly driven * Full UK driving licenceWhat's on Offer* Competitive base salary up to £60,000 * £5,000 car allowance * Uncapped commission with double OTE potential * Clear career progression opportunities * Supportive and collaborative team environment * Access to industry-leading solutions and servicesWhy Join?This is a fantastic opportunity to join a business with strong growth ambitions, a solid reputation in the market, and a genuine focus on rewarding success. If you're looking to take your sales career to the next level in a high-impact role, we'd love to hear from you.

Business Development Manager 

Job Title: Technical Support EngineerLocation: Hull, UKSalary: Up to £35,000About Us:My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative technology solutions. Job Description -We are looking for a dynamic and customer-focused IT Support Engineer to join our team in Hull. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities -<ul><li>Provide high end technical support to clients.,</li><li>Diagnose and resolve hardware, software, and network issues.</li><li>Install, configure, and maintain IT equipment and software.</li><li>Manage and support Microsoft 365 and other cloud-based services.</li><li>Perform regular system maintenance and updates.</li><li>Ensure all support requests are logged and updated in the ticketing system.</li><li>Assist with the planning and implementation of IT projects.</li><li>Maintain a high level of customer satisfaction through excellent communication and problem-solving skills.</li><li>Collaborate with other team members to share knowledge and develop best practices.</li></ul>Qualifications -<ul><li>Proven experience as an IT Support Engineer or similar role.</li><li>Strong knowledge of Windows and macOS operating systems.</li><li>Experience with Microsoft 365, Active Directory, and network troubleshooting.</li><li>Familiarity with virtualization technologies such as VMware or Hyper-V.</li><li>Excellent problem-solving skills and attention to detail.</li><li>Strong interpersonal and communication skills.</li><li>Ability to work independently and as part of a team.</li><li>Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.</li><li>A valid driver's license and willingness to travel to client sites as needed.</li></ul>What We Offer -<ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career progression.</li><li>A supportive and collaborative work environment.</li><li>Regular team-building activities and social events.</li><li>The chance to work with a diverse range of clients and cutting-edge technologies.</li></ul>How to Apply -If you are passionate about IT and providing excellent customer service, we would love to hear from you. Please send your CV the email address : henry.gregory@nextech-group.co.uk

Technical Support Engineer - Hull

CRM Manager (App-Based) (Hybrid) Location: Midlands (Hybrid) Salary: £40,000 - £45,000 (DOE) + BenefitsBenefits: Pension, Private Medical &amp; Dental, Free Parking<h3 >About the Role</h3>We're looking for a strategic and technically strong CRM Manager (App-Based) to take ownership of the end-to-end customer journey within a mobile-first environment. This role requires hands-on experience with app-based CRM and lifecycle marketing - this is essential.You'll be responsible for shaping and optimising the full customer lifecycle within the app, from acquisition and onboarding through to engagement and long-term retention. Using behavioural data, you'll deliver highly personalised, automated experiences across push, in-app messaging, and email.This is a great opportunity for someone who thrives on using data to drive engagement, improve retention, and deliver measurable ROI.<h3 >Key Responsibilities</h3><ul ><li >Develop and execute a high-performing, app-focused CRM strategy aligned to business goals</li><li >Build and optimise automated lifecycle campaigns across app channels (push, in-app, email)</li><li >Own the in-app customer journey, improving onboarding, engagement, and retention flows</li><li >Segment audiences using behavioural and transactional app data to deliver highly personalised communications</li><li >Collaborate with product and data teams to optimise in-app experiences, offers, and conversion journeys</li><li >Plan and execute A/B testing strategies to continuously improve campaign performance</li><li >Monitor campaign performance, build reports, and translate insights into actionable improvements</li><li >Manage multi-channel CRM campaigns with a strong focus on mobile-first engagement</li><li >Work cross-functionally with internal teams and external partners to deliver seamless customer journeys</li><li >Stay up to date with CRM trends, particularly within app-based engagement and lifecycle marketing</li></ul><h3 >Skills &amp; Experience</h3><ul ><li >Minimum 3 years' experience in an app-based CRM or lifecycle marketing role (essential)</li><li >Proven experience managing CRM within a mobile app environment</li><li >Hands-on experience with CRM platforms such as Braze or Klaviyo (highly desirable)</li><li >Strong understanding of push notifications, in-app messaging, and mobile engagement strategies</li><li >Advanced analytical skills with experience in reporting, segmentation, and A/B testing</li><li >Experience building customer segmentation and personalisation strategies using behavioural data</li><li >Confident managing multi-channel campaigns in a fast-paced environment</li><li >Excellent written communication skills and strong attention to detail</li><li >Ability to manage multiple projects and meet deadlines</li><li >Basic HTML knowledge is advantageous</li></ul>Apply now!

CRM Manager (App-Based)

<h1>App Growth Specialist - (ASO &amp; UA)</h1>Location: West Midlands (Hybrid)Salary: £45,000 - £60,000 (dependent on experience)Urgently Needed!<h3>About This Opportunity</h3>Are you a hands-on growth marketer who thrives on driving user acquisition and scaling apps? This role puts you at the heart of digital growth for a portfolio of mobile apps, giving you full ownership of campaigns and app store optimisation.You'll be the person who turns data into action, experiments with creative ideas, and directly influences user growth, engagement, and retention.<h3>Your Mission</h3><ul><li>Lead end-to-end user acquisition campaigns across paid channels (Google UAC, Apple Search Ads, and beyond)</li><li>Optimise app store listings to improve visibility and conversion</li><li>Run tests on ad creatives, copy, and landing pages, turning insights into action</li><li>Monitor key metrics like CPI, CPA, and ROAS, and make recommendations to improve performance</li><li>Collaborate with cross-functional teams to align marketing strategies with product updates and launches</li><li>Translate analytics into actionable creative and media strategies</li></ul><h3>Skills &amp; Experience We're Looking For</h3>Essential:<ul><li>2+ years in Growth Marketing or User Acquisition for mobile apps</li><li>Hands-on experience with:<ul><li>Apple Search Ads</li><li>Google Ads / UAC campaigns</li><li>App Store Connect &amp; Google Play Console</li></ul></li><li>Solid experience in App Store Optimisation (ASO)</li><li>Analytics experience (e.g., Firebase or equivalent)</li><li>Ability to turn data into creative, high-performing campaigns</li><li>Full UK driving licence</li></ul>Attributes That Will Help You Excel:<ul><li>Strong project management and organisation skills</li><li>Clear, persuasive communication across teams</li><li>Analytical, proactive, and commercially-minded</li><li>Curious and adaptable to new trends in mobile growth marketing</li></ul><h3>Why This Role</h3><ul><li>Competitive salary within the range above</li><li>Flexible hybrid working in the Midlands</li><li>Pension, private healthcare, and life insurance</li><li>Opportunities to work on a range of apps and test new growth strategies</li><li>Collaborative team environment with autonomy over your campaigns</li></ul>Benefits:<ul><li>Company events</li><li>Company pension</li><li>Free parking</li><li>Life insurance</li><li>On-site parking</li><li>Private dental &amp; medical insurance</li></ul>Apply now if you have the relevant experience!

App Growth Specialist - (ASO & UA)

Role: IT Helpdesk Engineer Location: Worthing (office &amp; local client sites) Salary: £30,000 - £35,000 Type: Full-timeAbout the RoleA growing managed IT services and cyber security provider is seeking a motivated IT Helpdesk Engineer to join its technical team. This is a mid-level role suited to someone with hands-on experience in Level 1 and Level 2 support, looking to develop their skills across a broad range of technologies.You'll act as a key point of contact for end users, delivering high-quality technical support both remotely and on-site, while contributing to a collaborative and forward-thinking IT environment.Key Responsibilities* Provide 1st and 2nd line support via phone, email, and ticketing systems * Diagnose and resolve hardware, software, and connectivity issues * Escalate more complex technical problems where required * Manage and track tickets through to resolution * Deliver desk-side and remote support to usersInfrastructure &amp; Systems Support* Administer Windows Server environments (2016/2019/2022) * Manage Active Directory (users, groups, permissions, GPOs) * Support DNS, DHCP, file and print services * Perform routine maintenance, patching, and monitoringMicrosoft 365 &amp; Email* Administer Microsoft 365 (users, licensing, policies) * Support Teams, SharePoint, OneDrive, and Outlook * Troubleshoot Exchange Online and email-related issues * Assist with MFA and security configurationsGeneral IT Duties* Set up and configure laptops, desktops, and peripherals * Support onboarding and offboarding processes * Maintain asset registers and documentation * Contribute to knowledge base and internal documentation * Travel to customer sites when requiredRequirementsEssential:* 2-4 years' experience in IT support / helpdesk * Strong L1 &amp; L2 troubleshooting skills * Experience with Windows Server &amp; Active Directory * Microsoft 365 administration experience * Solid understanding of Windows OS environments * Strong communication skills and customer focus * Ability to manage multiple tasks and prioritiesDesirable:* Driving licence * Microsoft certifications * Experience with ITSM tools (e.g. ticketing systems) * Basic networking knowledge (TCP/IP, VPNs, firewalls) * Exposure to Intune or endpoint management tools * Experience supporting hybrid/remote environmentsWhat's on Offer* £30,000 - £35,000 depending on experience * Structured training with progression into cyber security * Certification support and ongoing development * Supportive, collaborative team culture * 23 days holiday plus bank holidays

IT Helpdesk Engineer 

Role Overview - First Line EngineerLocation - Hemel Hempstead Fully Onsite Salary - £35,000Our client are looking for a proactive and hands-on First Line Engineer to take ownership of device provisioning and user lifecycle processes in a fast-paced, fully onsite environment.This role supports a client base made up largely of contract staff, requiring efficient onboarding and offboarding of users alongside consistent hardware deployment. You'll be responsible for building and configuring around 15 devices per week, ensuring all machines are set up to a high standard and delivered on time.This includes working with tools like Autopilot, introducing automation, and redesigning workflows to increase efficiency and scalability.They're looking for someone with MSP experience who can "grab the horns" and take full ownership - from initial build through to delivery - while identifying opportunities to enhance the overall build and deployment function.Key Responsibilities<ul><li>End-to-end device builds and configuration (approx. 15 per week)</li><li>Onboarding and offboarding users, including account and hardware setup</li><li>Managing hardware inventory and device readiness</li><li>Supporting a contract-heavy user base with quick turnaround times</li><li>Using and improving Autopilot and deployment tools</li><li>Introducing automation and improving build processes</li><li>Taking ownership of the full lifecycle: build → deploy → support</li></ul>Please send across your CV for review and the responsible consultant will be in touch.

First Line Engineer 

Job Title: Build EngineerLocation: Hemel Hempstead, UK (On-site) Salary: £35,000 (depending on experience) Employment Type: Full-timeRole OverviewWe are seeking a skilled and detail-oriented Build Engineer to join our growing technical team in London. You will be responsible for designing, maintaining, and optimising build systems and CI/CD pipelines, ensuring efficient and reliable software delivery across projects.Key Responsibilities<ul><li>Develop, implement, and maintain build and deployment pipelines</li><li>Manage and improve CI/CD processes (e.g., Jenkins, GitHub Actions, GitLab CI)</li><li>Troubleshoot and resolve build and integration issues</li><li>Collaborate with developers, QA, and DevOps teams to streamline workflows</li><li>Automate repetitive tasks to improve efficiency and reduce errors</li><li>Maintain build infrastructure and ensure system scalability</li><li>Monitor build performance and implement improvements</li><li>Ensure code quality through integration of testing and validation tools</li><li>Document build processes, tools, and configurations</li><li>Required Skills &amp; Experience</li><li>Proven experience as a Build Engineer, DevOps Engineer, or similar role</li><li>Strong knowledge of CI/CD tools (e.g., Jenkins, Bamboo, TeamCity)</li><li>Experience with version control systems (Git preferred)</li><li>Proficiency in scripting languages (e.g., Bash, Python, or PowerShell)</li><li>Familiarity with containerisation tools (Docker, Kubernetes)</li><li>Understanding of software development lifecycle (SDLC)</li><li>Experience with cloud platforms (AWS, Azure, or GCP)</li><li>Strong problem-solving and debugging skills</li></ul>Desirable Skills <ul><li>Experience with infrastructure as code (e.g., Terraform, CloudFormation)</li><li>Knowledge of configuration management tools (e.g., Ansible, Puppet, Chef)</li><li>Exposure to microservices architecture</li><li>Understanding of security best practices in build and deployment</li><li>Qualifications</li><li>Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)</li></ul>Important Competencies to have!<ul><li>Excellent attention to detail</li><li>Strong communication and collaboration skills</li><li>Ability to work in a fast-paced, agile environment</li><li>Proactive and solution-oriented mindset</li></ul>What We Offer<ul><li>Company benefits package</li><li>Opportunities for professional growth and development</li><li>Collaborative and innovative work environment</li></ul>

IT Build Engineer 

<h1>Growth Manager / User Acquisition</h1>Location: West Midlands (Hybrid)Salary: £45,000 - £55,000 (dependent on experience)Urgently Needed!<h3>About This Opportunity</h3>Are you a hands-on growth marketer who thrives on driving user acquisition and scaling apps? This role puts you at the heart of digital growth for a portfolio of mobile apps, giving you full ownership of campaigns and app store optimisation.You'll be the person who turns data into action, experiments with creative ideas, and directly influences user growth, engagement, and retention.<h3>Your Mission</h3><ul><li>Lead end-to-end user acquisition campaigns across paid channels (Google UAC, Apple Search Ads, and beyond)</li><li>Optimise app store listings to improve visibility and conversion</li><li>Run tests on ad creatives, copy, and landing pages, turning insights into action</li><li>Monitor key metrics like CPI, CPA, and ROAS, and make recommendations to improve performance</li><li>Collaborate with cross-functional teams to align marketing strategies with product updates and launches</li><li>Translate analytics into actionable creative and media strategies</li></ul><h3>Skills &amp; Experience We're Looking For</h3>Essential:<ul><li>2+ years in Growth Marketing or User Acquisition for mobile apps</li><li>Hands-on experience with:<ul><li>Apple Search Ads</li><li>Google Ads / UAC campaigns</li><li>App Store Connect &amp; Google Play Console</li></ul></li><li>Solid experience in App Store Optimisation (ASO)</li><li>Analytics experience (e.g., Firebase or equivalent)</li><li>Ability to turn data into creative, high-performing campaigns</li><li>Full UK driving licence</li></ul>Attributes That Will Help You Excel:<ul><li>Strong project management and organisation skills</li><li>Clear, persuasive communication across teams</li><li>Analytical, proactive, and commercially-minded</li><li>Curious and adaptable to new trends in mobile growth marketing</li></ul><h3>Why This Role</h3><ul><li>Competitive salary within the range above</li><li>Flexible hybrid working in the Midlands</li><li>Pension, private healthcare, and life insurance</li><li>Opportunities to work on a range of apps and test new growth strategies</li><li>Collaborative team environment with autonomy over your campaigns</li></ul>Benefits:<ul><li>Company events</li><li>Company pension</li><li>Free parking</li><li>Life insurance</li><li>On-site parking</li><li>Private dental &amp; medical insurance</li></ul>Apply now if you have the relevant experience!

Growth Marketing Manager 

Role: Business Development Manager - IT Distribution Salary: £40,000 basic + Double OTE (£80,000) Location: Birmingham We're looking for an ambitious and commercially driven Business Development Manager to join a fast-growing IT distributor and play a key role in driving new revenue, building partner relationships, and expanding our customer base.This is a high-impact role for someone who thrives on winning new business, opening doors, and turning opportunities into long-term trading relationships. What You'll Be Doing<ul><li>Proactively identify, target, and win new reseller and MSP customers</li><li>Build a strong pipeline of qualified opportunities and manage deals from first contact to close</li><li>Develop relationships with key decision-makers across partner organisations</li><li>Work closely with internal sales, vendor and marketing teams to maximise deal success</li><li>Position a broad portfolio of IT, cloud, cybersecurity and infrastructure solutions</li><li>Meet and exceed revenue and gross profit targets</li><li>Maintain accurate forecasting and CRM records</li></ul> What We're Looking For<ul><li>Proven experience in B2B new business sales, ideally within IT distribution, IT services or technology</li><li>A hunter mindset with a strong track record of winning new accounts</li><li>Confident communicator who can engage and influence at all levels</li><li>Commercially astute with strong pipeline and forecasting discipline</li><li>Self-motivated, resilient and driven to succeed</li><li>Comfortable working in a fast-paced, target-driven environment</li></ul> What's On Offer<ul><li>£40,000 basic salary</li><li>Double OTE (£80,000) with an uncapped commission structure</li><li>Hybrid working model</li><li>Clear career progression within a growing business</li><li>Supportive sales leadership and enablement</li><li>Exposure to leading IT vendors and in-demand technologies</li></ul> If you're a high-energy new business sales professional ready to accelerate your earnings and career within IT distribution, we'd love to hear from you.

IT Distribution - BDM

Role: Account Director Industry: IT Solutions (Private Sector Focus) Location: London / South (Hybrid Working) Salary: £60,000 + £5,000 Car Allowance | Uncapped OTEAbout the OpportunityWe are a fast-growing, highly regarded IT solutions provider delivering managed services, cloud, cybersecurity, and infrastructure solutions to commercial clients across the UK. As part of our continued expansion in the South, we are seeking an experienced Account Director to take ownership of a portfolio of key private sector clients and drive strategic growth.The RoleThis is a senior, client-facing position focused on developing long-term commercial relationships and maximising account value. You will operate as a trusted advisor to stakeholders, identifying opportunities across a broad solutions portfolio while leading strategic account plans and revenue growth initiatives.Key Responsibilities* Own and develop a portfolio of key commercial accounts * Build senior-level relationships with decision-makers and stakeholders * Identify, lead, and close upsell and cross-sell opportunities * Deliver strategic account planning and regular business reviews * Collaborate with technical and delivery teams to shape tailored solutions * Consistently exceed revenue and growth targetsAbout You* Proven experience in an Account Director / Senior Account Manager role within IT or technology services * Strong track record of growing and retaining high-value B2B accounts * Commercially astute with excellent negotiation and influencing skills * Confident engaging C-level stakeholders across mid-market and enterprise clients * Driven, target-oriented, and motivated by uncapped earning potentialWhat's on Offer* £60,000 base salary * £5,000 car allowance * Uncapped commission structure with strong earning potential * Hybrid working model (London / South focus) * Clear progression within a high-growth organisation * Supportive, ambitious, and collaborative culture

Account Director 

💼 Role: HR Manager 📍 Setup: Office-based (5 days per week) 💰 Salary: Up to £50,000About the CompanyWe are a high-growth, award-winning business operating within the technology and professional services space. With a strong reputation for excellence, innovation, and people-first culture, the organisation is entering an exciting phase of scale and transformation.The RoleThis is a standalone HR leadership role with full ownership of people, culture, and compliance. Working closely with senior leadership, you'll play a key role in shaping the business as it continues to scale.You'll oversee the full employee life cycle, lead on performance and employee relations, and bring structure and consistency to HR processes. Alongside this, you'll modernise systems, improve efficiency, and ensure the business remains fully compliant with UK employment law and relevant standards.Key areas of focus include:* Owning and developing the HR function end-to-end * Driving a high-performance, accountable culture * Managing employee life cycle, performance, and relations * Improving HR systems, processes, and automation * Leading on compliance, policies, and ISO standards * Supporting recruitment, talent development, and progressionHR Operations &amp; Systems* Own and modernise all HR systems and processes * Implement scalable, efficient, and automated workflows * Improve employee experience through better systems and structureCompliance, Legal &amp; Risk* Ensure full compliance with UK employment law * Maintain and implement robust HR policies and procedures * Work with external legal advisers and manage organisational riskAccreditation's &amp; Standards* Lead and manage compliance across ISO frameworks (e.g. 9001, 14001, 27001, 20000) * Own audit preparation, documentation, and continuous improvement * Maintain high standards across all compliance and accreditation areasWhat We're Looking For* Proven HR Manager or senior HR experience within a growing business * Strong knowledge of UK employment law and HR best practice * Experience working with external legal advisers * Exposure to ISO standards and/or compliance frameworks * Commercial mindset with the ability to think beyond traditional HR * Highly organised, proactive, and confident driving change * Strong presence with the ability to influence stakeholders at all levelsWhy Join* High-growth environment with real momentum * Opportunity to shape and own the entire HR function * Direct access to leadership and strategic influence * Clear progression to build and lead a future HR team * A role with real impact and not just process management

HR Manager 

Role: 3rd Line Support Engineer Location: Milton Keynes Salary: Up to £48,000 Type: Full-time, Permanent We're working with a fast-growing Managed Service Provider that specialises in delivering IT solutions to clients across the hospitality and events sector. With an expanding client base and a strong reputation for high-quality service, they are now looking to bring in an experienced 3rd Line Engineer to support their continued growth. Key Responsibilities:<ul><li>Provide advanced 3rd line support to a range of external clients, both remotely and client-facing</li><li>Act as the technical escalation point for complex infrastructure, networking, and cloud-related issues</li><li>Take ownership of incidents through to resolution, ensuring minimal disruption to client operations</li><li>Work directly with clients, building strong relationships and delivering a high standard of service</li><li>Support the planning, design, and implementation of core infrastructure and cloud projects (particularly Azure migrations and deployments)</li><li>Lead on technical project delivery where required, ensuring work is completed on time and to a high standard</li><li>Produce and maintain clear technical documentation for client environments and internal processes</li><li>Assist in mentoring and supporting 1st/2nd line engineers</li></ul>Key Skills &amp; Experience:UK Driving License Required<ul><li>Strong experience working in an MSP or multi-client environment</li><li>Solid hands-on experience with Microsoft Azure (deployments, migrations, administration)</li><li>Strong networking skills, including configuration and troubleshooting of:</li><li>Cisco routers and switches</li><li>DrayTek firewalls</li><li>Good understanding of Windows Server, Microsoft 365, and virtualisation technologies</li><li>Excellent communication skills and a client-focused approach</li></ul> What They're Looking For:<ul><li>A proactive, solutions-driven engineer who can take ownership of issues and projects</li><li>Someone comfortable working in a fast-paced, client-facing environment</li><li>A team player who's keen to grow with the business</li></ul> Benefits:<ul><li>Competitive salary up to £48,000</li><li>25 days holiday + bank holidays</li><li>Pension scheme</li><li>Ongoing training and certifications, including support for Azure qualifications</li><li>Exposure to a wide range of technologies and projects</li><li>Clear progression opportunities within a growing MSP</li><li>Regular team socials and events</li><li>Supportive and collaborative team environment</li><li>Opportunity to work closely with clients and make a real impact</li><li>Flexible working options (where applicable)</li></ul>

3rd Line Support Engineer 

CRM Manager (Hybrid) Location: Midlands (Hybrid) Salary: £35,000 - £45,000 (DOE)About the Role We're looking for a strategic and technically strong CRM Manager to take ownership of the end-to-end customer journey. This is more than just campaign execution you'll be responsible for shaping and optimising the entire lifecycle, from first interaction through to long-term retention.You'll design and deliver automated workflows, personalised experiences, and data-driven campaigns that directly impact customer growth and lifetime value. If you enjoy turning behavioural data into meaningful engagement and measurable ROI, this role offers a great opportunity to make a real impact.Key Responsibilities<ul ><li >Partner with senior marketing stakeholders to develop and execute a high-performing CRM strategy aligned to business goals</li><li >Build and optimise automated lifecycle campaigns that guide users through key journey stages</li><li >Segment audiences using behavioural and transactional data, ensuring highly relevant and personalised communications</li><li >Collaborate with product and data teams to enhance conversion strategies, including pricing, offers, and in-app experiences</li><li >Plan and deliver A/B testing programmes, continuously refining messaging, timing, and channel performance</li><li >Create and manage targeted campaigns across multiple channels including email, push notifications, and in-app messaging</li><li >Monitor performance metrics, build reports and dashboards, and translate data into actionable insights</li><li >Work cross-functionally with internal teams and external partners to deliver seamless customer journeys</li><li >Maintain a strong understanding of CRM platforms, workflows, and channel best practices</li><li >Identify trends, opportunities, and new approaches to improve engagement and retention</li><li >Stay up to date with industry developments and emerging CRM technologies</li></ul>Skills &amp; Experience<ul ><li >Minimum 3 years' hands-on experience in a CRM or lifecycle marketing role</li><li >Strong analytical skills with experience in reporting, data interpretation, and A/B testing</li><li >Experience in customer segmentation and personalisation strategies</li><li >Confident working with CRM platforms and multi-channel campaign delivery</li><li >Excellent written communication skills with strong attention to detail</li><li >Ability to manage multiple projects and meet deadlines in a fast-paced environment</li><li >Basic HTML knowledge is advantageous</li><li >Experience targeting younger demographics is beneficial</li></ul>

CRM Manager 

<h3>Role: Vendor Portfolio Executive Location: Birmingham (Hybrid - WFH Monday &amp; Friday) Salary: £35,000</h3><h3>Why this role?</h3>This is a key commercial role sitting at the heart of our vendor strategy. You'll be the person who brings clarity to complex vendor portfolios - deciding what matters, what doesn't, and why - and making sure Sales, Marketing, Procurement and Vendors are all aligned.If you enjoy understanding products, spotting opportunities, and shaping how a business focuses its effort (without carrying a sales target or negotiating contracts), this role is for you.<h3> What you'll be doing</h3><ul><li>Owning product and portfolio clarity for assigned vendors - what we sell, where it fits, and where it's going</li><li>Translating vendor roadmaps and updates into clear, usable guidance for internal teams</li><li>Acting as the internal product expert and source of truth</li><li>Supporting Sales with positioning, focus ranges, and competitive context</li><li>Working closely with Vendor Enablement, Procurement, Marketing and Finance to keep everything joined up</li><li>Managing product lifecycle visibility - new launches, transitions, and end-of-life planning</li></ul><h3> What you won't be doing</h3><ul><li>❌ Negotiating vendor terms</li><li>❌ Setting pricing or rebates</li><li>❌ Placing purchase orders or managing stock</li><li>❌ Carrying a sales target</li></ul>This role is about insight, structure, and influence - not transactions.<h3> Who this role suits</h3>You'll likely come from a background in:<ul><li>Vendor or Product Enablement</li><li>Purchasing / Buying / Procurement (commercially focused)</li><li>Sales Operations or Commercial Operations</li><li>Presales / Solutions Consulting</li><li>Vendor or Channel Management</li></ul>You're organised, commercially curious, confident working cross-functionally, and enjoy being the person who makes sense of complexity. <h3>Why join us?</h3><ul><li>Influence real commercial decisions without sales pressure</li><li>Work closely with leading vendors and senior internal stakeholders</li><li>Shape portfolio direction and support scalable growth</li><li>Be part of a collaborative, fast-moving environment where clarity matters</li></ul> If you think this could be the ideal next role for you, please apply with an up to date CV to be considered.

Vendor Portfolio Executive

Role: Events Coordinator Location: Harlow - On-siteSalary: Up to £40kI'm currently working with one of my top clients, a leading retailer, who are looking to bring in an Events Coordinator to join their growing marketing team.This is a really exciting opportunity for someone who enjoys bringing brands to life through events, partnerships and creative activations. You'll play a key role in planning and delivering a range of events, sponsorships and brand experiences that help drive awareness and engagement.The team are supportive, ambitious and full of ideas, with strong growth plans in place - so it's a great opportunity for someone who enjoys thinking outside the box and creating memorable brand moments.Key responsibilities include: * Planning and coordinating a variety of brand events, activations and sponsorship opportunities * Supporting the delivery of trade shows, retail events, brand launches and promotional activity * Managing event logistics including venues, suppliers, timelines and budgets * Working closely with internal teams across marketing, ecommerce and commercial to ensure events align with wider campaigns * Coordinating sponsorship partnerships and ensuring brand presence is executed effectively * Briefing and working with external partners, agencies and suppliers * Supporting event promotion across digital channels and marketing campaigns * Measuring event success and reporting on engagement, attendance and overall impactIdeal background: * Experience in an events, marketing or brand activation role * Experience coordinating events, sponsorships or brand activations * Strong organisational and project management skills * A creative mindset with the ability to think outside the box * Confident managing multiple projects and working with external partners and suppliers * Background within retail, consumer brands, lifestyle brands or events agencies would be beneficialThis is a great opportunity for someone who loves events, brand experiences and creative marketing, and wants to be part of a team helping to grow a well-known retail brand.

Events coordinator

Role: Marketing Manager Location: Harlow - On-site Salary: Up to £55kI'm currently working with one of my top clients, a leading retailer, who are looking to bring in a Marketing Manager to join their growing team.This is a great opportunity to join a supportive, ambitious marketing function with strong growth plans, where you'll play a key role in shaping and delivering the brand's marketing campaigns and promotional activity.The role will sit at the heart of the marketing team, helping to plan, manage and execute the promotional calendar, ensuring campaigns are delivered effectively across multiple channels.Key responsibilities include: * Owning and managing the annual promotional and campaign calendar, ensuring activity is planned and delivered effectively * Leading the end-to-end delivery of marketing campaigns, from planning through to execution and analysis * Working closely with internal teams including ecommerce, digital, design and trading to ensure campaigns are aligned with business objectives * Coordinating seasonal campaigns, product launches and promotional activity across digital and in-store channels * Briefing and managing creative assets, content and campaign materials * Monitoring campaign performance and reporting on key marketing and commercial metrics * Supporting brand growth through creative campaign ideas and marketing initiatives * Managing relationships with external agencies, partners and suppliersIdeal background: * Experience in a Marketing Manager or Senior Marketing Executive role * Strong experience managing marketing campaigns and promotional calendars * Background within retail, ecommerce, consumer brands or FMCG would be highly beneficial * Experience working cross-functionally with digital, ecommerce and commercial teams * Highly organised with strong project management and campaign planning skills * A proactive and creative mindset with the ability to manage multiple campaigns at onceThis is a fantastic opportunity for someone looking to take ownership of high-impact marketing campaigns within a growing retail business.

Marketing Manager

Role: Digital Marketing Executive (Ecommerce) Location: Harlow - On-site Salary: Up to £40,000I'm currently working with one of my top clients, a leading retailer, who are looking to bring a Digital Marketing Executive into their growing marketing team.This is a great opportunity to join a supportive, ambitious team with strong growth plans, where digital and ecommerce are a major focus for the business. The team are investing heavily in their online presence and marketing technology, so it's an exciting time to come in and make a real impact.You'll play a key role in driving online traffic, customer acquisition and ecommerce performance, working across both paid media and organic channels while collaborating closely with the wider marketing and ecommerce teams.Key responsibilities include: * Managing and optimising paid media campaigns across Google Ads and Meta Ads Manager to drive traffic and conversions * Supporting and developing the SEO strategy, including on-page optimisation, keyword research and content recommendations * Using tools such as Google Analytics (GA4), Google Search Console and Google Tag Manager to analyse performance and identify opportunities for improvement * Monitoring and reporting on campaign performance, ROAS and key ecommerce metrics * Supporting website optimisation and digital initiatives to improve customer journey, engagement and conversion rates * Collaborating with the wider team on content, landing pages and promotional campaigns * Supporting email marketing activity and broader digital campaigns where needed * Keeping up to date with the latest digital marketing trends, tools and platform updatesIdeal background: * Experience managing paid campaigns across Google Ads and Meta * Understanding of SEO best practices, including keyword research and on-page optimisation * Experience using tools such as GA4, Google Search Console, SEMrush, Ahrefs or similar platforms * Exposure to email marketing platforms such as Mailchimp, Klaviyo or HubSpot would be beneficial * Background within retail/ecommerce or a digital/marketing agency environment would be ideal * Someone who enjoys working in a fast-paced, collaborative team and is keen to learn and developThe business has big growth plans over the next few years, making this a great opportunity for someone who wants to develop their digital marketing career within a well-known retail brand that is investing heavily in ecommerce.

Digital Marketing Executive

Job Title: Social Media Manager &amp; Content Creator Location: Dudley (Fully Office-Based) Salary: £30,000 per yearWe are looking for a creative and hands-on Social Media Manager &amp; Content Creator to join our team in Dudley. This role is ideal for someone who enjoys both managing social media accounts and producing engaging, high-quality content, while also taking responsibility for overseeing a small team.The successful candidate will have strong experience within the food &amp; beverage or hospitality sector, with agency experience highly desirable.<h3 >Key Responsibilities</h3><ul><li>Manage and grow multiple social media accounts across platforms including Instagram, Facebook, TikTok, LinkedIn and X.</li><li>Plan, create and publish engaging social media content including captions, graphics, photography and short-form video.</li><li>Capture content using an iPhone, including photos and videos of food, venues, events and behind-the-scenes moments.</li><li>Develop and execute social media strategies to increase engagement, reach and brand awareness.</li><li>Monitor analytics and performance metrics, optimising campaigns based on results.</li><li>Respond to comments, messages and online interactions in a timely and professional manner.</li><li>Oversee and support two junior team members, ensuring consistent and high-quality content output.</li><li>Work closely with the wider marketing team to support campaigns and promotional activity.</li></ul><h3 >Requirements</h3><ul><li>Proven experience managing social media accounts for brands or businesses.</li><li>Essential: Experience within the food &amp; beverage or hospitality industry.</li><li>Highly desirable: Agency experience managing multiple client accounts.</li><li>Strong content creation skills including copywriting, photography and short-form video.</li><li>Comfortable capturing content using an iPhone in live hospitality environments.</li><li>Good understanding of social media platforms, trends and analytics tools.</li><li>Excellent organisational and communication skills.</li><li>Ability to manage multiple accounts and guide junior team members.</li></ul><h3 >What We Offer</h3><ul><li>Salary: £30,000 per year</li><li>Opportunity to work with exciting brands within the hospitality sector</li><li>A collaborative and supportive office environment</li><li>Career development within a growing marketing team</li></ul>Please apply with your CV and a portfolio showcasing social media accounts, campaigns or content you have created or managed.

Social Media Manager & Content Creator 

Product Marketing ManagerLocation: Hybrid - Milton Keynes Salary: Up to £60,000 About the CompanyOur client is a fast-growing SaaS company building a platform used by large multi-site organisations to improve operational visibility and performance.As the product suite continues to expand, they are looking to hire a Product Marketing Manager to bring clarity to how their products are positioned, packaged, and taken to market.This is a fast-paced scale-up environment, where strong product positioning and commercial thinking are key.The RoleThe Product Marketing Manager will own the positioning, productisation, and go-to-market strategy across a portfolio of SaaS products.Working at the intersection of product, sales, and marketing, you will translate product capability into clear, differentiated, and commercially compelling offerings that are easy for customers to understand and easy for sales teams to sell.This is a highly commercial role focused on product clarity, differentiation, and revenue impact.Key ResponsibilitiesProduct Positioning<ul><li>Own product messaging and value propositions across the portfolio.</li><li>Translate complex platform capabilities into clear buyer-focused propositions.</li><li>Define competitive positioning and differentiation.</li></ul>Productisation<ul><li>Shape how products are structured, packaged, and sold.</li><li>Define tiers, bundles, use cases, and pricing logic.</li></ul>Go-To-Market<ul><li>Lead product and feature launches.</li><li>Ensure consistent messaging across campaigns, website, and sales materials.</li></ul>Sales Enablement<ul><li>Create clear sales tools including product one-pagers, use-case decks, and demo narratives.</li><li>Support the sales team with strong product storytelling and positioning.</li></ul>Market Insight<ul><li>Gather feedback from sales and the market to refine positioning and messaging.</li><li>Monitor competitors and evolve the product narrative.</li></ul>Skills &amp; ExperienceEssential<ul><li>Experience in Product Marketing, Solution Marketing, or Sales Enablement within B2B SaaS.</li><li>Strong understanding of platform or multi-product SaaS environments.</li><li>Ability to translate complex products into clear, compelling messaging and positioning.</li><li>Experience working cross-functionally with product, sales, and marketing teams.</li><li>Comfortable working in a fast-moving, scaling business.</li></ul>

Product Marketing Manager

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