Role: IT Technician Department: IT (Business Services) Location: Carlisle Reports to: Head of IT Benefits: 30 days holiday plus bank holidaysAbout the RoleWe are seeking a proactive and customer-focused IT Technician to join our Business Services team. This role provides day-to-day IT support across the organisation, working closely with senior IT colleagues to deliver a comprehensive, efficient and high-quality service that meets business needs.This is an excellent opportunity for someone with early-career IT experience who is looking to develop their technical skills within a professional environment.Key Responsibilities* Provide first-line support for colleagues experiencing issues with computers, network devices and associated systems * Deliver desktop and basic server support, minimising downtime and disruption * Install, configure and maintain end-user hardware and software * Set up and support laptops, desktops, mobile devices and desk phones * Manage user onboarding and offboarding, including equipment setup and access configuration * Support office technology including display panels, projectors, AV systems and multifunction devices * Maintain accurate asset registers and software licensing records * Ensure compliance with software licensing and data protection requirements * Assist with external compliance standards (e.g. Cyber Essentials or equivalent frameworks) * Document IT procedures and contribute to user guidance materials * Deliver one-to-one and group training sessions to improve user knowledge and efficiency * Liaise with third-party suppliers to resolve issues and coordinate upgrades * Escalate complex issues appropriately to senior IT colleagues * Travel to branch offices as required * Participate in ongoing professional development and technical training * Occasionally support out-of-hours upgrades and patching activitiesAbout You* At least 1 year's experience in an IT support or technical role * Strong working knowledge of Microsoft Office and common business applications * Good understanding of antivirus and endpoint security solutions * Excellent communication and customer service skills * Strong problem-solving ability and analytical mindset * Well organised, accurate and able to prioritise effectively * Ability to work independently and as part of a team * Calm under pressure with a proactive and flexible approachPersonal Attributes* Self-motivated and responsible * Detail-oriented * Friendly and approachable * Committed and proactive * Proud of delivering high-quality work

IT Technician 

Position: Field EngineerLocation: Home-based with travel across London and client sitesSalary: Up to £40,000 + benefits listed belowAbout the CompanyThey are specialist IT services provider supporting financial organisations across the globe. Our focus is delivering highly resilient, secure, and scalable technology solutions within regulated environments. Operating as a modern, cloud-first business and recognised Microsoft partner, they help clients modernise their infrastructure through enterprise-level support, consultancy, and procurement services.The RoleWe are seeking an experienced Field Engineer based within commuting distance of Central London. This is a predominantly client-facing position, providing onsite technical support across a diverse range of environments.You will work directly with customers to deliver hands-on infrastructure support across desktop, server, networking, and cloud platforms. The role requires strong troubleshooting capability, proactive problem-solving skills, and the confidence to operate independently on client sites.This is a fully field-based role with regular travel to customer locations.Key Responsibilities<ul><li>Provide onsite technical support across multiple client environments</li><li>Diagnose and resolve complex hardware, software, and infrastructure issues</li><li>Support cloud and on-premise systems, ensuring stability and security</li><li>Act as a trusted technical advisor to client stakeholders</li><li>Accurately document work completed and maintain system records</li><li>Escalate issues appropriately where required</li><li>Contribute to knowledge sharing and continuous technical improvement</li><li>Represent the company professionally while on client premises</li></ul>You must have:<ul><li>Previous experience within an MSP or IT solutions provider environment (2 years' experience required)</li><li>Proven experience working as a Field Engineer across multiple client sites</li><li>Strong troubleshooting ability across complex IT infrastructures</li><li>Comfortable working independently and managing priorities in fast-paced environments</li><li>Strong communication and customer service skills</li><li>A genuine interest in technology and continuous learning</li></ul>Technical Skills &amp; Experience<ul><li>Minimum 2+ years' experience in a 2nd Line / Infrastructure Support role</li><li>At least 1 year in a field-based engineering position</li><li>Solid knowledge of Microsoft Azure</li><li>Microsoft 365 / Office 365 administration (cloud-hosted environments)</li><li>Windows Server and Microsoft Exchange administration</li><li>Active Directory management</li><li>Virtualisation technologies</li><li>Networking fundamentals (LAN, WAN, VPN, Wireless)</li><li>Backup technologies including Veeam and cloud-based solutions</li><li>Endpoint hardware/software diagnostics</li><li>Antivirus and security solutions</li></ul>Core Competencies<ul><li>Excellent communication and stakeholder management skills</li><li>Strong attention to detail and organisational ability</li><li>Professional and confident client-facing manner</li><li>Ability to remain calm and effective under pressure</li><li>Collaborative team player</li></ul> Benefits<ul><li>31 days annual leave (role dependent)</li><li>Overtime opportunities</li><li>Onsite and shift incentives</li><li>Pension scheme</li><li>Health cash plan</li><li>Employee discount platform</li><li>Discounted retail, cinema and gym memberships</li><li>Training and professional development</li><li>Social events</li><li>Cycle to Work scheme</li><li>Electric vehicle lease scheme</li><li>Discounted hardware and software</li></ul>Application Process:Once applied with your most up to date CV, this will go straight to our inbox. We will be making our way through applicants and if relevant you will receive a call from us!

IT Field Engineer 

Job Title: Marketing Executive Location: Birmingham (Hybrid) Salary: £30,000-£35,000 Start Date: ASAPWe're looking for a Marketing Executive to join a growing Birmingham-based agency. This is a varied, all-round marketing role with exposure across campaigns, content, analysis, and project coordination - perfect for someone with a few years' experience looking to take the next step.<h3 >About the Role</h3>You'll play a key role in delivering marketing activity for clients and internal projects. This is a hands-on, diverse position where you'll get involved across multiple areas of marketing - from strategy and campaigns to data analysis and reporting.Key responsibilities:<ul><li>Planning and executing marketing campaigns across multiple channels</li><li>Creating and managing content for digital platforms</li><li>Collecting, analysing, and reporting on campaign performance</li><li>Conducting market and competitor research</li><li>Coordinating projects and client deliverables</li><li>Supporting the team with ad-hoc marketing initiatives</li></ul><h3 >What We're Looking For</h3><ul><li>2-5 years' experience in a marketing role (agency or in-house)</li><li>Strong attention to detail and analytical mindset</li><li>Commercial awareness and confident decision-making</li><li>Excellent communication and collaboration skills</li><li>Proactive, curious, and keen to take ownership across projects</li></ul><h3 >What's On Offer</h3><ul><li>Salary up to £35,000</li><li>Hybrid working (Birmingham office + remote)</li><li>4.5-day working week</li><li>Birthday off 🎉</li><li>Great team culture and perks</li><li>Opportunities for growth and development</li></ul>If you're looking for a diverse, hands-on marketing role where you can take your experience to the next level and make an impact, we'd love to hear from you!

Marketing Executive

ob Title: Junior Marketing Executive Location: Birmingham (Hybrid) Salary: £25,000-£28,000 Start Date: ASAPAre you a proactive, curious marketer looking for a varied role where no two days are the same? We're working with a growing Birmingham-based agency seeking a Junior Marketing Executive to join their team immediately.<h3 >About the Role</h3>This is an all-round marketing position, giving you exposure across campaigns, content, reporting, and analysis. You'll support the team with a mix of tasks that touch multiple areas of marketing, so if you're keen to learn and grow your skillset, this role is for you.You'll be involved in:<ul><li>Supporting campaign planning and execution</li><li>Assisting with content across digital channels</li><li>Collecting and analysing performance data</li><li>Conducting research on markets and competitors</li><li>Coordinating projects and client deliverables</li><li>Learning from senior team members across marketing functions</li></ul><h3 >What We're Looking For</h3><ul><li>1-2 years' experience in a marketing role (agency experience is a bonus)</li><li>Strong attention to detail and an analytical mindset</li><li>Commercial awareness and willingness to learn</li><li>Confident communicator and team player</li><li>Proactive, curious, and keen to get stuck into a range of marketing tasks</li></ul><h3 >What's On Offer</h3><ul><li>Salary up to £25,000-£28,000</li><li>Hybrid working (Birmingham office-based and remote)</li><li>4.5-day working week</li><li>Birthday off 🎉</li><li>Great perks and team culture</li><li>Clear career development opportunities</li></ul>If you're looking for a diverse, hands-on marketing role and want to start ASAP, we'd love to hear from you!

Junior Marketing Executive 

Role: Account Director (New Business) Salary: £60,000 + Double OTE + Car Allowance + Uncapped Commission Location: Southern UK (Hybrid) Industry: IT Managed ServicesWe are supporting a high-growth managed services and infrastructure provider looking to appoint a high-performing Commercial Account Director focused purely on new business acquisition.This is a hunter-led role - ideal for sales professionals who thrive on winning new logos, building pipeline from scratch, and closing complex, high-value opportunities.The RoleYou will be responsible for generating and closing new commercial customers, building a regional acquisition strategy, and managing the full new business sales lifecycle from initial engagement through to close.Solutions sold include:* Managed IT Services * Core Infrastructure * Cyber Security * Cloud and Hybrid PlatformsYou will be expected to:* Self-generate pipeline through outbound activity and networking * Build senior stakeholder relationships from cold entry * Run structured, value-led sales engagements * Consistently exceed new business target What We're Looking For* Proven success in new business IT sales * Track record of winning net new logos * Experience selling managed services, infrastructure, or cloud solutions * Evidence of self-generated pipeline * History of closing complex, high-value dealsThis is a high-performance environment suited to driven, ownership-focused sales professionals with a proven new business track record.

Account Director (New Business)

Role: Sales Development Representative (SDR) Salary: £30,000 - £35,000 Base + OTE Location: Birmingham - Hybrid (UK Based)We are working with a fast-growing technology solutions provider looking to hire a driven Sales Development Representative to support new business growth and pipeline generation.This is a fantastic opportunity for someone who enjoys outbound prospecting, opening conversations with new customers, and playing a key role in building high-quality sales pipelines.The RoleYou will be responsible for identifying and creating new business opportunities through outbound prospecting, inbound lead follow up, and market research. You'll engage potential customers via phone, email and LinkedIn, qualifying opportunities before passing them to senior sales colleagues.You will:* Generate and qualify new sales opportunities * Book meetings and demos for the sales team * Maintain accurate CRM records * Support marketing and go-to-market campaigns * Develop knowledge of technology solutions and market trends * Work to activity targets and KPIsWhat We're Looking For* Experience in sales, lead generation or customer-facing roles * Strong communication and relationship-building skills * Comfortable with outbound activity (calls, email, LinkedIn) * Organised with good CRM discipline * Interest in technology or IT solutionsThis role is ideal for someone target-driven, resilient, and motivated by career progression into senior sales roles.

Sales Development Representative (SDR)

Role: Senior IT Engineer Location: Oxfordshire (primarily Witney, with 1 day per week at a second local office) Department: IT Type: Full-time, Permanent We are representing a well established financial services organisation seeking a 3rd Line IT Systems Support Engineer to join its internal IT team.This is an office based role split across two Oxfordshire locations, with occasional travel to other sites as required. You will join a small, collaborative IT team supporting users across the entire business.The RoleThe successful candidate will provide second and third line technical support, acting as a key escalation point for complex issues. The position involves a combination of deskside, remote and telephone support, alongside involvement in infrastructure improvements and small project work.You will also liaise with third party suppliers and contribute to the ongoing development of IT systems to ensure they remain secure, efficient and aligned with business growth.Key Responsibilities<ul><li>Deliver second and third line support for incidents, service requests and technical issues</li><li>Act as an escalation point for more complex problems</li><li>Support and maintain Microsoft 365 and Azure cloud environments</li><li>Install, configure and maintain hardware, software, servers and networks</li><li>Manage printers, desktops, laptops and related infrastructure</li><li>Work closely with senior IT colleagues on recurring or strategic issues</li><li>Assist with small infrastructure and systems projects</li><li>Manage relationships with external IT suppliers</li><li>Identify opportunities to improve systems, processes and service delivery</li><li>Provide occasional out of hours support when required</li><li>Maintain confidentiality and adhere to data protection and regulatory standards</li></ul>About You<ul><li>Proven experience in a 2nd and 3rd line IT support role</li><li>Strong working knowledge of Windows Server and Windows desktop environments</li><li>Experience with Microsoft 365 and Azure</li><li>Understanding of networking, firewalls, virtualisation technologies and server infrastructure</li><li>Experience supporting end user hardware and business systems</li><li>Excellent communication skills and ability to support stakeholders at all levels</li><li>Organised, methodical and comfortable working in a small team environment</li><li>Experience within financial services would be advantageous</li></ul>Benefits<ul><li>Competitive salary</li><li>Company pension scheme</li><li>Private medical insurance</li><li>Life assurance</li><li>Generous annual leave allowance</li><li>Professional development and training support</li><li>Supportive and collaborative team environment</li><li>Long term career stability within a growing organisation</li></ul>This is an excellent opportunity for a technically capable IT professional who enjoys a hands on support role within a regulated, professional environment and wants to contribute to continuous improvement across the business.

Senior IT Engineer 

Role: Business Development Manager - Education (Independent Schools) Location: Surrey £60,000 Base + Double OTE (£120,000 Package) + £5,000 Car AllowanceThe Opportunity* We are a leading national IT Managed Services provider with a dedicated and growing Education Division, supporting both state and independent schools across the UK. * Due to continued growth, we are looking for a Business Development Manager to drive new business within the Independent Schools sector across the South of England and London. * This is a high-impact, field-based role suited to someone who understands the education landscape, has strong existing networks, and knows how to sell complex managed IT services.The RoleYou will be responsible for identifying, developing, and closing new business opportunities within Independent Schools, working closely with technical and delivery teams to create compelling solutions.Key Responsibilities:* Drive new logo acquisition within Independent Schools * Build and maintain strong relationships with school leadership and decision makers * Develop and execute territory and account development plans * Lead the full sales cycle from prospecting through to contract close * Represent the business at sector events, conferences, and networking forums * Work collaboratively with pre-sales and technical teams to shape solutions * Maintain accurate pipeline forecasting and CRM updatesAbout You* We are looking for someone who combines sector credibility with strong commercial sales ability. * Proven new business sales experience in IT Managed Services * Strong understanding of the Independent Education sector * Track record of delivering against revenue targets * Strong stakeholder and relationship-building skills * Ability to operate autonomously in a field-based role * Full UK driving licenceDesirable:* Existing network within Independent Schools * Experience selling multi-service or complex IT solutionsWhat We Offer* Up to £60,000 base salary * Double OTE (Up to £120,000 total package) * £5,000 Car Allowance * Strong delivery capability and sector reputation to support sales success * Clear growth pathway within a national organisation * Supportive, collaborative culture

Business Development Manager - Education (Independent Schools)

Role: IT Support Engineer Location: Chelmsford, Essex Salary: Up to £30,000 Type: Full-time, Permanent Job DescriptionOur client is a growing managed service provider who specialises across the NHS Health and Justice (H&amp;J). They are looking for an ambitious individual to provide IT deskside support which can range from basic PC and printer support to network connectivity.This job requires you to have a full, clean, and valid UK driving license along with access to suitable car as you will be expected to drive to various locations within the UK. You will be expected to undergo DBS, NPPV level 3 and HMPPS Cat A Security Clearance vetting if you are not already vetted, with a failure to do so or failing to achieve the vetting resulting in the termination of your employment. Working PatternMonday to Friday - Service Desk hours from 08:00 to 20:00, therefore you will be contracted to work a shift of 7.5h (Plus 1h lunch) during this window as required. Key Responsibilities* Act as the first-line IT support resource, building and maintaining strong technical knowledge to effectively support our users. * Troubleshoot, diagnose, and resolve IT issues efficiently, escalating complex incidents to senior technical teams when required. * Provide support across all sites and customer locations nationwide. * Maintain and update the Service Desk Knowledgebase with fixes, solutions, and documentation of work completed. * Apply ITIL v4 principles within a service delivery environment. * Develop and maintain expertise in networking (LAN/WAN, TCP/IP), hardware (PCs, printers, components), and supported software systems. * Build a foundational understanding of Microsoft Azure infrastructure to better support cloud-based services. * Script and automate routine tasks using tools such as PowerShell and RMM platforms. * Plan, prioritise, and manage workload independently, demonstrating strong analytical and communication skills when supporting staff and management. Essential Skills* Knowledge of PC, printer, and desktop technologies. * Knowledge of desktop and printer hardware. * Knowledge of Microsoft Windows Operating Systems for Desktop and Server Computing. * Knowledge of Microsoft Office products. * Knowledge of Network technologies and the TCP/IP protocol. Desirable Skills* Knowledge of Microsoft Azure * Knowledge of Meraki * Knowledge of Sophos * Knowledge of SuperOps (Service Desk) * Knowledge of RMM tools * Knowledge of Powershell/CMD Benefits* Competitive salary, reviewed regularly in line with performance * Company pension scheme * Generous annual leave entitlement plus bank holidays * Ongoing training and professional development opportunities * Clear career progression pathways * Supportive and collaborative working environment * Modern equipment and tools to enable success in the role * Opportunities to work on varied and engaging projects across multiple sites

IT Support Engineer 

Role: IT Analyst - Manchester (Office-Based) - £27,000-£30,000 📍 Full time office-based role in North Manchester, with occasional travel 💰 Salary: £27,000 - £30,000 per annum 🧑‍💻 Reporting to: Senior IT AnalystAbout the Company We are a leading organisation specialising in secure and sustainable end-of-life IT asset management. We work to the highest data security standards while focusing on reuse, sustainability, and value recovery. Our services support everything from large-scale device refresh projects to cloud migration and secure disposal services.Our Mission We are passionate about delivering social value through technology - giving second life to IT equipment and creating opportunities for people across our communities.The Team You'll join a small, friendly IT team supporting two UK sites. You'll work closely with senior technical leadership while having the space and support to develop your skills. The business is currently undergoing a major system transformation, offering exposure to new platforms, cloud technologies, and modern tooling. We actively support professional development, including funded learning pathways and apprenticeships.Role OverviewYou will act as the first point of contact for internal IT support, ensuring employees receive timely and effective technical assistance.Key Responsibilities* Provide technical support via phone, email, and in person * Log and manage incidents through the IT service management system * Monitor and maintain business systems, networks, and applications * Support IT compliance standards (ISO27001 and Cyber Essentials) * Identify recurring issues and help develop proactive solutionsWhat We're Looking For* Solid understanding of IT support environments including helpdesk ticketing, networking, Windows 11, Microsoft 365, Meraki, access control systems, asset management tools, Azure, and Windows Server * Strong problem-solving skills with ownership of issues end-to-end * Customer-focused approach with excellent communication skills * Team player with strong organisational skills * Eagerness to learn and develop within IT

IT Analyst 

Key Account Manager Marston Green, Birmingham (Hybrid - 3 days onsite)*NO VISA SPONSORSHIP*£40,000 basic | OTE £70,000 A leading UK IT distributor is seeking a commercially driven Key Account Manager to grow and develop strategic partnerships within the IT reseller channel, while reactivating and expanding dormant accounts.The RoleYou will be responsible for maximising revenue and margin across a portfolio of reseller accounts (MSPs, VARs, IT e-tailers), driving 'share of wallet' growth through proactive account management, upselling and cross-selling a broad hardware and services portfolio.This is a relationship-led but commercially focused role requiring strong forecasting discipline, CRM accuracy, and cross-functional collaboration to deliver an exceptional customer experience.Key Responsibilities<ul><li>Grow and develop strategic reseller accounts</li><li>Identify new revenue streams and increase wallet share</li><li>Drive up-sell and switch-sell opportunities to improve margin</li><li>Deliver accurate weekly forecasting and pipeline reporting</li><li>Manage the full sales cycle from quote to delivery</li><li>Conduct regular client reviews (virtual and in-person)</li><li>Collaborate with internal teams to ensure seamless service delivery</li></ul>About You<ul><li>Proven track record of hitting or exceeding GP/revenue targets</li><li>Experience in IT distribution, hardware, or channel sales</li><li>Strong understanding of the UK reseller landscape</li><li>Confident managing forecasting and CRM systems</li><li>Highly organised, commercially astute, and relationship-focused</li><li>Proactive, driven, and results-oriented</li></ul>

Account Manager

Role: Sales Support Executive Salary: £28,000 Type: Full Time | Permanent Location: BirminghamAbout the RoleWe're looking for a proactive, customer-focused Sales Support Executive to join a fast-paced commercial team. This is a brilliant opportunity for someone who enjoys being at the heart of sales activity - working closely with customers, sales professionals, and internal teams to keep everything running smoothly.You'll play a key role in helping drive revenue by making sure orders flow seamlessly, customers receive outstanding service, and the sales team has the insight and support they need to win business.This is a varied, high-impact role where organisation, communication and commercial awareness really make a difference.What You'll Be Doing<ul><li>* Acting as a central point of contact for customers and sales teams</li><li>* Processing and managing sales orders accurately and efficiently</li><li>* Building strong relationships with customers through regular communication</li><li>* Supporting quotations and responding to product and service enquiries</li><li>* Monitoring stock and coordinating deliveries to meet customer expectations</li><li>* Working cross-functionally to resolve issues and keep sales moving</li><li>* Supporting account development through data insights and customer mapping</li><li>* Providing cover and operational support for the wider sales function</li><li>* Contributing to team targets and wider business sales performance</li></ul>What We're Looking ForExperience &amp; Knowledge<ul><li>Customer service or sales support experience (B2B desirable)</li><li>Understanding of sales order processes or sales lifecycle</li><li>Comfortable learning product and service offerings</li></ul>Skills<ul><li>Strong communication - written and verbal</li><li>Excellent organisation and ability to juggle priorities</li><li>Confident using CRM systems and business software</li></ul>Personal Qualities<ul><li>Team player with a collaborative mindset</li><li>Customer-first approach</li><li>Adaptable and solutions-focused</li><li>Self-motivated with a drive to improve and learn</li></ul>Why Apply?Be part of a supportive, commercially driven team Develop your sales and customer management skills Gain exposure to multiple areas of the business Opportunity to grow within a sales-focused environment

Sales Support 

Marketing Manager (B2B SaaS)Up to £60,000 + Performance Bonus + Annual Company Profit Share Milton Keynes | HybridA well-established B2B SaaS client of ours is looking for an experienced and hands-on Marketing Manager to join their growing marketing function.This role sits just below the Head of Marketing and is focused on delivering the marketing plan, building brand awareness and driving lead generation across key digital channels. You will play a critical role in shaping how the marketing strategy comes to life, contributing ideas and insight as a senior member of the marketing team.It's a great opportunity for a hands-on B2B marketer who enjoys being close to channels and wants line-management responsibility.What you'll be doing<ul><li>Deliver integrated marketing campaigns to support brand awareness and lead generation * Manage Paid Search and Paid Social (primarily Google Ads and LinkedIn Ads), either hands-on or through agencies * Own delivery of SEO activity across on-site, technical and off-site work, working with agencies and development teams * Design campaigns using the full marketing mix including marketing emails, organic social content, campaign messaging, visuals and landing page briefs * Write strong, on-brand copy and create simple visual assets (e.g. Canva), as well as briefing designers and copywriters * Track campaign performance and report on key metrics * Line manage and develop a Demand Generation Specialist * Collaborate closely with sales, product and client teams</li></ul>What they're looking for<ul><li>B2B marketing experience within SaaS, technology or professional services * Strong experience delivering campaigns across paid media, SEO and email * Confident managing agencies and suppliers to deliver quality output * A capable copywriter with an eye for messaging and design * Experience line managing, or ready to step into a people-management role * A driven, collaborative marketer with high standards and attention to detail</li></ul>What's on offer<ul><li>Hybrid working (Milton Keynes office and home) * Training budget, gym membership and regular social events * 23 days holiday (rising with service) plus bank holidays * Pension, free parking and a supportive, growing marketing team </li></ul>

Marketing Manager

Role: Senior Infrastructure Engineer Location: Abingdon, Oxfordshire Salary: Up to £55,000 + performance-related bonus Type: On-site, PermanentJoin a well-established IT solutions provider with over 30 years' experience supporting 400+ client sites nationwide. We're looking for a customer-focused Senior IT Engineer with strong networking expertise to join the growing team.The RoleYou'll lead and support networking projects, manage infrastructure, and provide remote and on-site support. You'll work closely with customers and internal teams to deliver secure, scalable, and high-quality IT solutions.Key Responsibilities<ul><li>Design, implement, and support secure, scalable network solutions across multi-site customer environments.</li><li>Lead the delivery of network and core infrastructure projects, including new installations, upgrades, and migrations.</li><li>Manage and maintain on-prem and cloud infrastructure, ensuring high availability, performance, and security.</li><li>Provide senior-level support for routing, switching, firewalls, VPNs, and WAN connectivity.</li><li>Administer and support Windows Server environments, virtualised platforms (Hyper-V), and associated services.</li><li>Support and optimise Microsoft cloud technologies, including Azure, Azure AD, Office 365, and Intune.</li><li>Monitor infrastructure performance, capacity, and security; proactively identify risks and improvement opportunities.</li><li>Implement and maintain security policies, patching, firmware updates, and disaster recovery solutions.</li><li>Act as an escalation point for complex technical issues, providing remote and on-site support where required.</li><li>Produce and maintain high-quality technical documentation, including network diagrams, configurations, and procedures.</li><li>Work closely with senior management and other technical teams to define standards, policies, and best practices.</li><li>Provide technical guidance, mentoring, and oversight to junior engineers and field teams.</li></ul>Key Skills &amp; Experience<ul><li>4-5 years in a similar senior IT/networking role</li><li>Cisco routers &amp; switches</li><li>TCP/IP networking, firewalls (Fortinet), and IT security</li><li>Windows Server (2016/2019/2022), Hyper-V</li><li>Active Directory &amp; Azure AD</li><li>Microsoft Azure, Office 365, Intune</li><li>Windows 10/11 &amp; Apple device support (MDM/Meraki)</li><li>Backup &amp; disaster recovery solutions</li><li>Strong communication and customer-facing skills</li><li>SQL Server experience beneficial</li></ul>What We Offer<ul><li>Company Car</li><li>Company pension</li><li>Private healthcare &amp; group life cover</li><li>Flexible working schedule</li><li>Employee discounts</li><li>Profit-share eligibility after 12 months</li></ul>

Senior Infrastructure Engineer 

Senior Software Developer Clacton-on-Sea | Hybrid Salary: £50k+*Must have valid right to work, NO sponsorship provided for this role*A great client of mine, a leading technology company, is looking to hire a Senior .NET Developer to join their engineering team. This is a strong opportunity to work within a well-established business that values solid engineering, long-term thinking and gives senior developers real ownership over their work.With a complex, business-critical tech stack and a clear roadmap for improvement and modernisation, they're looking for someone confident working across both legacy and modern .NET environments.The role<ul><li>Develop and maintain applications using .NET Framework and .NET Core</li><li>Build and support WinForms and WebForms applications</li><li>Develop front-end functionality using Vue.js 3</li><li>Design and optimise databases using Microsoft SQL Server</li><li>Develop and integrate services using SOAP, WCF and gRPC</li><li>Contribute to architectural discussions, code reviews and CI/CD pipelines</li><li>Troubleshoot, debug and optimise application performance</li></ul>Requirements<ul><li>Strong commercial experience with .NET Framework and .NET Core</li><li>Hands-on experience with WinForms, WebForms and Vue.js 3</li><li>Solid experience with MS SQL Server</li><li>Experience working with SOAP, WCF and gRPC</li><li>Good understanding of software design principles</li><li>Experience with version control tools (Azure DevOps / Git)</li></ul>What's on offer<ul><li>Hybrid working</li><li>A stable, tech-led business with long-term growth plans</li><li>Real technical ownership and impact</li><li>Competitive salary and benefits</li></ul>

Senior Software Engineer

<h2 >Head of Content Full-time | £35,000-£45,000 | South Warwickshire</h2><h3 >Overview:</h3>We're looking for a Head of Content to provide strategic leadership across a growing organisation's content and audience operation.This role exists to bring clarity, focus, and structure to a complex, multi-channel content environment. It is a senior position responsible for defining direction and priorities - not for day-to-day execution.You will shape how content supports audience engagement, growth, and commercial outcomes across platforms.<h3 >What You'll Be Responsible For:</h3>Setting Direction<ul ><li >Defining what content is created and why</li><li >Establishing clear content pillars rooted in audience needs</li><li >Ensuring content decisions are insight-led and commercially aware</li><li >Balancing inspirational storytelling with practical value</li></ul>Planning &amp; Structure<ul ><li >Building and maintaining a forward-looking content roadmap</li><li >Planning content months ahead with production realism in mind</li><li >Ensuring major content outputs align with wider business objectives</li><li >Creating systems that make content easier to deliver at scale</li></ul>Commercial Enablement<ul ><li >Working with commercial stakeholders to shape credible content opportunities</li><li >Designing frameworks that allow partners to integrate naturally</li><li >Assessing ideas for feasibility, audience value, and brand fit</li></ul>Platform Strategy<ul ><li >Deciding how content is distributed across channels</li><li >Ensuring content is designed to be reused and adapted</li><li >Maintaining consistency of messaging without duplication</li></ul>Measurement &amp; Improvement<ul ><li >Defining success metrics that actually matter</li><li >Reviewing performance with relevant stakeholders</li><li >Using insight to continuously refine content direction</li></ul><h3 >Working Style &amp; Scope:</h3>This is a strategic leadership role focused on decision-making and systems rather than execution. You will not be expected to write long-form content, edit publications, manage social media accounts, upload content to a CMS, or operate as a traditional editor-in-chief. Instead, you will collaborate with a flexible delivery team that may include a managing editor or delivery lead, freelance creators, social and email specialists, operational support, and commercial stakeholders - providing clear direction and oversight to ensure content is delivered effectively and consistently.<h3 >About You:</h3>We're less concerned with job titles and more interested in how you think.You're likely to have experience in content strategy, audience development, media, marketing, or brand-led environments, and you're comfortable operating at a strategic level.You'll bring:<ul ><li >Proven experience shaping content and audience strategy</li><li >A strong audience-first mindset</li><li >Commercial awareness without being sales-driven</li><li >Confidence challenging ideas that don't scale or add value</li><li >Comfort working with freelancers and specialist partners</li><li >A systems-led approach to building sustainable content operations#</li></ul>Apply now if you have the relevant skills!

Head Of Content

Role: Service Desk Manager Location: On-site in Bedford, Weekly travel to London (1-2 days) Salary: Up to £45,000 per annum Type: Full-time, PermanentThe OpportunityWe are seeking an experienced Service Desk Manager to lead our client's MSP service desk operation, based onsite in Bedford with regular travel to our London office.This role is primarily operational, focused on the day-to-day management, performance and delivery of IT support services across 1st-3rd line. You will be responsible for leading a team of 15 engineers, ensuring service excellence, strong SLA performance and a consistently high standard of customer support.Reporting directly to the Head of Operations, you will work closely with our Customer Success Managers and internal technical teams to align service delivery with customer expectations and business objectives. Key Responsibilities<ul><li>Full ownership of daily service desk operations within an MSP environment</li><li>Direct line management, mentoring and development of 15 service desk engineers (1st-3rd line)</li><li>Oversight of ticket queues, prioritisation, escalations and workload distribution</li><li>Management of incident, problem and major incident processes, acting as an escalation point</li><li>Ensuring all services are delivered in line with SLAs, KPIs and contractual commitments</li><li>Regular collaboration with Customer Success Managers to support customer satisfaction and retention</li><li>Performance management including 1:1s, appraisals, coaching and development plans</li><li>Recruitment, onboarding and training of new team members</li><li>Producing operational reporting and contributing to service reviews</li><li>Driving continuous improvement across processes, tooling and team capability</li><li>Maintaining consistent service delivery across Bedford and London locations</li></ul> What We're Looking For<ul><li>Proven experience as a Service Desk Manager or IT Support Manager within an MSP / managed services environment</li><li>Strong operational leadership experience managing medium-sized service desk teams</li><li>Background overseeing 1st-3rd line support functions</li><li>Solid technical foundation enabling effective escalation management</li><li>Experience working with ITSM tools, SLAs and service performance reporting</li><li>Excellent communication skills and the ability to work closely with internal stakeholders</li><li>Willingness to be onsite in Bedford, with weekly travel to London (1-2 days)</li></ul> Desirable<ul><li>ITIL certification or strong ITIL-aligned working practices</li><li>Experience working closely with Customer Success or Account Management teams</li></ul> What We Offer<ul><li>Salary of up to £45,000 per annum</li><li>Private healthcare</li><li>Private dental care</li><li>Company pension scheme</li><li>Life assurance</li><li>Generous annual leave entitlement</li><li>Employee assistance programme (EAP)</li><li>Ongoing training and professional development</li><li>Permanent, full-time position</li><li>Key leadership role within a growing MSP</li><li>Close collaboration with senior operations leadership</li><li>Opportunity to influence and improve service</li></ul> If you're an experienced Service Desk Manager looking to lead a high-performing MSP service desk in a hands-on, operational role, we'd love to hear from you.Apply today to find out more about this opportunity.

Service Desk Manager 

<h2 >Digital Trading Executive/ Online Trading Executive</h2>Location: Wolverhampton (Hybrid) Salary: £30,000 - £40,000 (dependent on experience / open to negotiate) Experience: 1-2+ years in commercial/trading roles, ready to hit the ground running<h3 >About the Role</h3>I'm looking to speak with commercially driven Digital Trading / Online Trading Executives for an upcoming role within a growing team. This is a fantastic opportunity for someone from a merchandising, category management, or buying background who understands commercial decision-making, negotiation, and P&amp;L ownership, and is ready to apply these skills in a digital trading environment.You will take ownership of online trading performance across key product categories, ensuring the right products are promoted in the right way, at the right time, to maximise revenue and margin.<h3 >Key Responsibilities</h3><ul ><li >Own digital trading performance across assigned categories, focusing on revenue, margin, and conversion</li><li >Collaborate with CRM and marketing teams to plan and execute promotional campaigns</li><li >Manage onsite content, product visibility, and merchandising across the website</li><li >Use data and insight to inform trading decisions, optimise promotions, and identify opportunities</li><li >Support SEO and CRO initiatives to improve traffic quality and onsite performance</li><li >Monitor trends and react quickly to optimise results</li><li >Work cross-functionally with marketing, CRM, and wider commercial teams</li></ul><h3 >About You</h3><ul ><li >1-2+ years' experience in a commercial, trading, merchandising, category, or buying role</li><li >Strong commercial mindset, comfortable with P&amp;L, margin, pricing, or trade decisions</li><li >Confident working with data, metrics, and performance reports</li><li >Experience collaborating with CRM, marketing, or digital teams</li><li >Understanding of online trading, digital merchandising, SEO, CRO, or eCommerce performance (hands-on or adjacent)</li><li >Proactive, analytical, and able to make fast, informed decisions</li></ul><h3 >Salary &amp; Benefits</h3><ul ><li >£30,000 - £40,000 (dependent on experience, negotiable)</li><li >Hybrid working model (Wolverhampton-based)</li><li >Opportunity to grow within a commercially focused digital team</li></ul>

Digital Trading Executive / Online Trading Executive

<h2>CRM Automation Specialist - B2B eCommerce </h2>Wolverhampton | Hybrid 4+ years' experienceI'm currently looking to speak with experienced CRM Automation Specialists for an upcoming opportunity with one of my clients based in Wolverhampton. This is a new role being created within the business, offering the chance to shape and influence their CRM and automation approach from the ground up.This opportunity will suit someone who enjoys building and optimising automated CRM campaigns across B2B eCommerce platforms, with a strong focus on customer journeys, loyalty and retention.<h3>What the role will involve</h3><ul><li>Automising and running CRM campaigns across email and lifecycle channels</li><li>Designing and maintaining end-to-end customer journeys, including hybrid flow-chart style journey mapping</li><li>Driving loyalty and repeat engagement through data-led automation</li><li>Working closely with the marketing team to align CRM activity with wider campaigns</li><li>Analysing performance and continuously optimising journeys and automation flows</li></ul><h3>Who I'm keen to speak with</h3><ul><li>4+ years' experience in CRM, lifecycle marketing or marketing automation</li><li>Hands-on experience within B2B eCommerce environments</li><li>Strong understanding of customer journeys, segmentation and triggers</li><li>Experience using CRM / marketing automation platforms</li><li>Comfortable collaborating closely with marketing teams</li></ul>Nice to have (but not essential):<ul><li>Experience with Microsoft Dynamics 365</li><li>SaaS or subscription-based business experience</li><li>Exposure to loyalty or retention-focused CRM strategies</li></ul>Please apply if you would like to arrange a chat.

CRM Automation Specialist 

Data Analyst (12-Month FTC) £26,000-£28,000 per annum Manchester - Hybrid (3 days per week in office)On behalf of our client in the IT industry, we are looking for a Data Analyst to join their team on a 12-month fixed-term contract, supporting a data tidy-up and improvement project.This role is well suited to a graduate or early-career data professional with the right exposure who enjoys working on data quality, structure and maintenance rather than heavy analysis or stakeholder presentations.<h3>The role</h3>You will be responsible for:<ul><li>Cleaning, structuring and maintaining existing datasets</li><li>Writing and updating SQL queries to improve data accuracy and consistency</li><li>Updating and maintaining Power BI dashboards (no presenting required)</li><li>Supporting data pipelines and integrations (exposure to Azure Data Factory is desirable)</li><li>Improving data quality, documentation and internal processes</li></ul><h3>What we're looking for</h3><ul><li>Experience with SQL (commercial, placement, internship or university projects considered)</li><li>Hands-on experience using Power BI</li><li>Exposure to Azure Data Factory is beneficial but not essential</li><li>Strong attention to detail and a methodical, organised approach</li><li>Comfortable working on data clean-up, validation and maintenance tasks</li></ul><h3>What's on offer</h3><ul><li>£26,000-£28,000 salary</li><li>12-month fixed-term contract</li><li>Hybrid working: 3 days per week in the Manchester office</li><li>A straightforward role focused on data housekeeping rather than analysis or presentations</li></ul>If you're looking to build practical, hands-on data experience within an IT environment, this is a great opportunity.

Data Analyst

eCommerce ExecutiveHemel Hempstead (Hybrid, must be commutable)Salary: £30-40k (DOE)*NO SPONSORSHIP PROVIDED FOR THIS ROLE*We're working with a growing FMCG business based in Hemel Hempstead who are looking to hire an Ecommerce Executive to support their online growth and wider digital marketing activity.This is a hybrid role and a great opportunity for someone with strong Google Ads and Shopify experience who wants broader exposure across ecommerce, digital marketing, and SEO.The role<ul><li>Manage and optimise Google Ads campaigns (Search, Shopping, Performance Max)</li><li>Support day-to-day management of the Shopify website, including product uploads and on-site optimisation</li><li>Assist with SEO activity, including keyword research, on-page optimisation, and content updates</li><li>Monitor ecommerce and digital performance, reporting on traffic, conversions, and ROAS</li><li>Support wider marketing activity such as campaigns, promotions, product launches, and email marketing</li><li>Work closely with internal teams and external agencies to improve digital performance</li></ul>What we're looking for<ul><li>Experience in an ecommerce or digital marketing role, ideally within FMCG or consumer brands</li><li>Strong hands-on experience with Google Ads</li><li>Working knowledge of Shopify</li><li>Some experience or exposure to SEO</li><li>Data-driven, commercially minded, and proactive</li></ul><ul><li>Broad, hands-on role across ecommerce and digital marketing</li><li>Opportunity to grow within a fast-moving FMCG business</li></ul>

eCommerce Executive

Job Title: Head of Telecoms and Unified Communications Salary: £80,000 plus car allowance Location: Manchester, United Kingdom Job Type: Full Time / Permanent Department: Communications (Managed Services) Reports to: Executive Leadership TeamRole OverviewThe Head of Communications is accountable for leading and developing the organisation's communications portfolio, covering Mobile, Unified Communications (UC), and Internet of Things (IoT) services. This position plays a key role in driving growth across the communications function, supporting existing customers through value-added solutions, and ensuring the consistent delivery of high-performing voice, connectivity, and mobility services. The role works closely with senior stakeholders and technical leadership to align offerings, improve efficiency, and support long-term business objectives. Core Responsibilities Leadership and Direction * Define and execute the overall strategy for the communications function * Build, lead, and develop a high-performing team specialising in mobile and UC solutions * Assess market trends and identify opportunities for expansion and service innovation * Promote cross-selling and upselling initiatives to maximise customer valueService and Operational Oversight * Take ownership of daily operational performance across communications services * Partner with technology leadership to align and standardise mobile, UC, and connectivity solutions * Work collaboratively with internal teams to ensure smooth delivery, support, and service integrationPartner and Supplier Engagement * Maintain and develop strong relationships with strategic partners and suppliers * Lead commercial negotiations to secure favourable terms and reliable service outcomes * Use partner capabilities to strengthen the overall communications portfolioCustomer Experience * Champion service quality and reliability to maintain high customer satisfaction levels * Introduce structured feedback and improvement processes to enhance service delivery * Support sales and marketing activity by contributing technical and commercial expertiseFinancial and Performance Management * Plan and control the communications budget with a focus on efficiency and return on investment * Track performance against financial and operational targets * Produce regular management reports and insights for executive reviewExperience and Capabilities * Background and Knowledge * Demonstrable leadership experience within telecommunications or Unified Communications environments * Solid technical understanding of VOIP and connectivity services, including FTTC, FTTP, Leased Lines, and SEGEAKey Skills* Strong people leadership and stakeholder management skills * Commercially minded with the ability to translate strategy into execution * Confident communicator with the ability to influence at all levels * Proven ability to manage supplier relationships and commercial agreements * Sound financial management and budgeting experience

Head of Telecoms and Unified Communications 

Role; 🛠️ 2nd Line IT Support Technician Salary: £29,000 - £34,000 Location: Lancaster Industry: IT Solutions Required: UK Driving License and carRole OverviewWe're recruiting a 2nd Line IT Support Technician to take ownership of more complex support issues, work collaboratively with 1st Line and deliver technical resolution across client systems in cloud, on-prem and hybrid environments.Key Responsibilities* Handle escalated support tickets and perform detailed troubleshooting * Provide remote and occasional onsite support to business clients * Support networking, server, cloud services, backups and security tooling * Perform root cause analysis and implement durable fixes * Work with 1st Line to improve resolution speed and knowledge sharing * Help maintain documentation of systems, configurations and processesSkills &amp; Experience* Typically 2-4 years' experience in IT support or managed services * Strong technical grounding in Windows Server, Microsoft 365, networking and end-user systems * Experience with remote support tools and ticketing systems * Problem-solver who can work independently and as part of a team * Clean driving licence and access to own transport preferred (some site visits)Benefits* Technical progression and exposure to varied business IT environments * Encouragement of continuous learning and certifications * Supportive team with proactive, plain-speaking culture

2nd Line Support Engineer 

Role: 🖥️ 1st Line IT Support Technician Salary: £26,000 - £29,000 Location: Lancaster Required: Driving License and carRole OverviewJoin a growing IT support team as a 1st Line IT Support Technician, providing friendly, responsive help to business users and resolving basic technical issues across desktops, laptops, cloud services and network devices.Key Responsibilities* Act as the first point of contact for client support requests (phone, ticketing system, remote tools) * Diagnose and resolve routine issues with users' hardware, software and connectivity * Perform password resets, account setup and basic Microsoft 365 support * Record, prioritise and escalate tickets accurately to 2nd Line where required * Assist with device imaging, setups and deployed equipment * Support proactive monitoring and routine tasks to maintain service healthSkills &amp; Experience* 1+ years' experience in a support role or relevant IT environment * Good understanding of Windows OS, Microsoft 365 &amp; common business applications * Basic networking knowledge (TCP/IP, Wi-Fi, VPN) * Strong communicator with a customer-focused mindset * Comfortable working in a small team supporting multiple clientsBenefits* Structured development and access to training * Exposure to broad business IT systems and services * Supportive team environment with opportunities to grow

1st Line Support Engineer 

Role: Infrastructure Engineer / Technical Delivery Engineer Salary: £50,000 - £55,000 Setup: Hybrid - Surrey Industry: Managed Service Provider (MSP)Are you an experienced Infrastructure Engineer with a passion for delivering exceptional technical solutions and supporting critical infrastructure? We're looking for a hands-on Technical Delivery Engineer to join a growing MSP in Manchester, combining project delivery with BAU support and 3rd line escalation work for a varied and rewarding role.What You'll Be Doing* Design, implement and maintain core IT infrastructure components including servers, networking, storage, and virtualisation. * Deliver infrastructure and cloud projects for clients - ensuring solutions are secure, scalable, and aligned with best practices. * Provide 3rd line BAU support for complex technical issues, acting as an escalation point for the service desk and wider support team. * Troubleshoot and resolve infrastructure incidents efficiently to minimise downtime and impact. * Collaborate with cross-functional teams to scope, design, and deliver infrastructure solutions tailored to business needs. * Implement security best practices and ensure compliance with industry standards. * Evaluate and recommend new technologies to drive efficiency, resilience, and service improvements. * Document configurations, procedures, and troubleshooting steps to support knowledge sharing and operational excellence. * Build strong relationships with clients, providing clear communication and technical expertise.What We're Looking For✅ Proven experience in IT Infrastructure / Technical Delivery within an MSP or similar environment ✅ Solid experience in BAU support, ideally at 3rd line level, handling complex escalations ✅ Strong knowledge of Microsoft stack, networking, virtualisation (VMware/Hyper-V), firewalls, and cloud platforms (Azure, M365) ✅ Excellent troubleshooting skills and ability to remain calm under pressure ✅ Strong communication skills and the ability to work effectively with clients and internal teams ✅ A proactive problem-solver with a passion for technology and service excellenceWhat's In It For You💷 £50,000 - £55,000 🏡 Hybrid working - flexible Surrey Base 🩺 Comprehensive benefits package including pension &amp; health cover 🚀 Career progression &amp; certification support 🤝 A collaborative, supportive, and forward-thinking team cultureIf you thrive in a role where no two days are the same, enjoy the mix of project delivery and high-level BAU support, and want to be part of a dynamic MSP - we'd love to hear from you.📩 Apply now and take the next step in your Infrastructure career!

IT Infrastructure Engineer 

Role: Infrastructure Engineer / Technical Delivery Engineer Salary: £45,000 - £50,000 Setup: Hybrid - Manchester Industry: Managed Service Provider (MSP)Are you an experienced Infrastructure Engineer with a passion for delivering exceptional technical solutions and supporting critical infrastructure? We're looking for a hands-on Technical Delivery Engineer to join a growing MSP in Manchester, combining project delivery with BAU support and 3rd line escalation work for a varied and rewarding role.What You'll Be Doing* Design, implement and maintain core IT infrastructure components including servers, networking, storage, and virtualisation. * Deliver infrastructure and cloud projects for clients - ensuring solutions are secure, scalable, and aligned with best practices. * Provide 3rd line BAU support for complex technical issues, acting as an escalation point for the service desk and wider support team. * Troubleshoot and resolve infrastructure incidents efficiently to minimise downtime and impact. * Collaborate with cross-functional teams to scope, design, and deliver infrastructure solutions tailored to business needs. * Implement security best practices and ensure compliance with industry standards. * Evaluate and recommend new technologies to drive efficiency, resilience, and service improvements. * Document configurations, procedures, and troubleshooting steps to support knowledge sharing and operational excellence. * Build strong relationships with clients, providing clear communication and technical expertise.What We're Looking For✅ Proven experience in IT Infrastructure / Technical Delivery within an MSP or similar environment ✅ Solid experience in BAU support, ideally at 3rd line level, handling complex escalations ✅ Strong knowledge of Microsoft stack, networking, virtualisation (VMware/Hyper-V), firewalls, and cloud platforms (Azure, M365) ✅ Excellent troubleshooting skills and ability to remain calm under pressure ✅ Strong communication skills and the ability to work effectively with clients and internal teams ✅ A proactive problem-solver with a passion for technology and service excellenceWhat's In It For You💷 £45,000 - £50,000 per annum (DOE) 🏡 Hybrid working - flexible Manchester base 🩺 Comprehensive benefits package including pension &amp; health cover 🚀 Career progression &amp; certification support 🤝 A collaborative, supportive, and forward-thinking team cultureIf you thrive in a role where no two days are the same, enjoy the mix of project delivery and high-level BAU support, and want to be part of a dynamic MSP - we'd love to hear from you.📩 Apply now and take the next step in your Infrastructure career!

Role: Business Intelligence Analyst Salary: £48,000 - £52,000 Location: Gillingham Hours: Monday-Friday, 08:30-17:00 (40 hours per week) Holiday: 25 days annual leave plus Bank HolidaysThe RoleWe are seeking an experienced Business Intelligence Analyst to play a key role in shaping how data is used to drive performance across a multi-site, multi-business organisation. This role focuses on designing, developing, and optimising business intelligence solutions-particularly around a SimPro CRM environment-to deliver actionable insights, streamline processes, and improve decision-making.You will work closely with stakeholders across the business, translating requirements into effective reporting, dashboards, and system improvements, while also supporting users through training and guidance.Key Responsibilities* Gather and define reporting and analysis requirements with stakeholders * Design, develop, and optimise Power BI dashboards, datasets, and reports * Map, analyse, and document business processes and workflows * Validate data accuracy and consistency across multiple data sources * Analyse datasets to identify trends, patterns, and anomalies * Work with sales, customer service, projects, and engineering teams to ensure systems support operational needs * Translate business requirements into functional CRM processes, liaising with vendors where required * Identify and implement opportunities for automation and process improvement * Provide training and ongoing support to system users * Maintain documentation including process maps, user stories, specifications, and guides * Support day-to-day CRM system operations as neededAbout You* Strong analytical and problem-solving skills with proven process-mapping experience * High attention to detail and data accuracy * Confident communicator with strong stakeholder management skills * Commercially minded, with the ability to translate business needs into technical solutions * Advanced SQL skills for querying and analysis * Strong Power BI experience, including data modelling, DAX, Power Query, and governance * 5+ years' experience in BI, business analysis, or a similar technical role * CRM experience (SimPro highly desirable) and experience delivering user training * Knowledge of data governance, security, and continuous improvement practices * Relevant certifications (e.g. Microsoft PL-300) desirable but not essential * Willingness to travel between sites, including occasional overnight staysWhat's On Offer* Competitive salary * Generous annual leave allowance * Company pension scheme * Health and wellbeing support programme * raining, development, and support for professional qualifications * Inclusive, collaborative working environment * Employee benefits and discount schemes * On-site parking

BI Analyst 

Role: IT Account Manager Industry: IT Services and Managed Print Location: Field-Based - Regional Coverage Office: Leatherhead / Basingstoke Package: £35,000 basic plus OTE (£80,000) Flexibility: Hybrid working options availableWe are an established provider of technology-led business solutions, including Managed Print, IT, Telephony, and Document Management services. As part of our ongoing expansion, we are seeking ambitious Sales Account Managers to join our growing commercial team.This role offers the opportunity to work with globally recognised technology partners and access highly competitive pricing, allowing you to deliver outstanding value to clients across the corporate and commercial sectors. We are looking for dynamic sales professionals with a proven track record of securing new business while nurturing existing accounts to drive long-term growth.Key Responsibilities* Provide tailored solutions that address business needs through the sale of print, IT, telephony, and document management technologies. * Build strong relationships with new and existing clients in the commercial and corporate marketplace. * Generate and maintain a robust pipeline of opportunities using proactive outreach, networking, and digital engagement. * Take a consultative approach to uncover client needs and maximise opportunities for cross-selling and upselling. * Deliver consistent results against monthly sales targets and KPIs.Person Profile* Results-driven with a focus on winning new business. * Experienced in consultative sales, ideally within Managed Services or IT/technology solutions. * Commercially sharp, with the ability to identify and maximise revenue opportunities. * Strong people skills with the ability to build relationships at senior decision-maker level. * Confident negotiator, able to articulate and sell added-value services.Day-to-Day Duties* Manage multiple customer accounts to ensure high retention and satisfaction. * Consistently meet and exceed monthly revenue and growth targets. * Proactively engage with customers to strengthen loyalty and prevent attrition. * Record and maintain accurate account information, ensuring service changes are correctly updated.

IT Sales Account Manager

<h3 >Sales Team Manager</h3>Salary: Up to £70,000 + Performance Bonus Location: Hybrid / Office-based (fast-paced environment) Type: Full-time<hr /><h4 >The Role</h4>We're looking for an experienced Sales Team Manager to lead, coach and drive performance across our Sales Executives, Business Development Managers, and Key Account Managers.This is a hands-on leadership role for someone who thrives in a high-energy, target-driven sales environment and knows how to turn good teams into great ones. You'll set direction, remove blockers, and create the conditions for consistent revenue growth.<hr /><h4 >What You'll Be Doing</h4><ul ><li >Lead, motivate and develop a multi-discipline sales team (Sales, BDMs, Key Accounts)</li><li >Drive revenue growth, pipeline health, and forecast accuracy</li><li >Coach individuals to improve performance, behaviours and commercial outcomes</li><li >Set clear expectations, KPIs and accountability across the team</li><li >Work closely with senior leadership to execute sales strategy</li><li >Improve sales processes, cadence and CRM discipline</li><li >Create a high-performance culture built on pace, ownership and results</li></ul><hr /><h4 >What We're Looking For</h4><ul ><li >Proven experience managing sales teams in a fast-paced B2B environment</li><li >Background leading BDMs and/or Key Account Managers</li><li >Strong coaching and performance management skills</li><li >Commercially sharp with excellent pipeline and forecasting discipline</li><li >Confident, energetic leadership style with the ability to influence and inspire</li><li >Comfortable balancing strategy with hands-on involvement when needed</li></ul><hr /><h4 >What's On Offer</h4><ul ><li >£70,000 base salary</li><li >Attractive bonus structure</li><li >Opportunity to lead and shape a high-impact sales function</li><li >Fast-moving, ambitious environment with real growth potential</li><li >Clear visibility and influence within the wider leadership team</li></ul>

Sales Manager

SEO Executive Up to £30k (DOE)Watford (Hybrid) *This company does not provide sponsorship*About the Company My client is a fast-growing digital marketing agency based in Watford, recognised for delivering strategic, data-led results for a diverse range of brands. As the agency continues to expand, they are looking for a driven and detail-focused SEO Executive to join their growing team.The Role The SEO Executive will support the delivery of high-impact SEO strategies that enhance visibility, improve organic performance, and contribute to overall digital success. The successful candidate will help manage and optimise campaigns across multiple sectors.Key Responsibilities<ul><li>Conduct detailed keyword research, competitor analysis, and market insights</li><li>Optimise on-page elements including metadata, content structure, and internal linking</li><li>Support technical SEO audits and coordinate with developers to implement recommendations</li><li>Monitor and report on organic performance using leading SEO and analytics tools</li><li>Contribute SEO insights to content strategy and editorial planning</li><li>Stay updated with industry trends, Google algorithm changes, and best practices</li><li>Support client reporting and occasionally present performance insights</li></ul>Skills &amp; Experience My client is looking for someone with:<ul><li>Proven experience in SEO strategy, including on-page, off-page, and technical SEO</li><li>Hands-on experience with SEMrush, GA4, Screaming Frog, Ahrefs, and other core SEO platforms</li><li>Familiarity with using AI tools to enhance workflow, research, and optimisation</li><li>Strong analytical skills with a keen eye for detail</li><li>Excellent communication skills and the ability to simplify technical insights</li><li>1-3 years of SEO experience (agency background preferred but not essential)</li></ul>What They Offer<ul><li>Hybrid working environment (Watford HQ + remote days)</li><li>Professional training budget and continuous development support</li><li>Friendly, collaborative team culture</li><li>Regular team socials and wellbeing perks</li></ul>

SEO executive

Role: Technical Director Salary: £80,000 Location: Manchester Sector: IT Managed ServicesOverviewWe are seeking an experienced, Technical Operations Director to lead technical service excellence across our Managed Services business. This role is pivotal in driving high-quality service delivery, ensuring robust technical standards, and enabling continuous improvement across all operational functions. The successful candidate will bring deep MSP experience, strong technical governance capability, and the ability to elevate service quality across diverse commercial clients.Key Responsibilities* Operational Leadership &amp; Continuous Improvement * Partner with the COO and senior leadership to design and deliver a continuous improvement roadmap across all service areas. * Embed a culture of operational excellence by implementing, maintaining, and mentoring teams on agreed technical and service standards. * Monitor, report on, and improve KPIs relating to service quality, compliance, customer satisfaction, and operational performance.Technical Standards &amp; Governance* Define, document, and maintain robust technical standards across all service lines. * Lead governance initiatives to ensure alignment with industry best practice, regulatory frameworks, and client requirements. * Conduct regular audits and quality reviews to ensure compliance and identify improvement opportunities. * Act as a key stakeholder in approving and onboarding new technologies, ensuring they meet internal standards prior to adoption.Service Delivery &amp; Client Engagement* Serve as an escalation point for complex L3 technical issues, guiding teams and reinforcing continuous skill development. * Participate in customer checkpoints to ensure service performance aligns with client expectations. * Work closely with account managers and client stakeholders as a trusted technical advisor, including supporting cyber security posture and compliance. * Support the Bid and Pre-Sales teams with technical insight, site assessments, and solution recommendations.Collaboration &amp; Cross-Functional Support* Work with Group Solutions to ensure alignment on new products, implementation processes, and ongoing training requirements. * Collaborate with engineering, projects, and service delivery teams to embed standards into day-to-day operational workflows. * Partner with HR and leadership on recruitment of senior technical roles. * Provide guidance, leadership, and mentoring to technical teams to foster quality, accountability, and knowledge growth.Essential Skills &amp; Experience* Significant experience in a senior technical or operational leadership role within an MSP or IT services organisation. * Strong technical background across Microsoft technologies, infrastructure, networking, cloud services, and cyber security. * Expert understanding of MSP toolsets including Datto RMM and Autotask PSA. * Demonstrable experience building and enforcing technical standards, service governance, and quality frameworks. * Excellent communication, stakeholder management, and cross-functional leadership skills. * Solid working knowledge of ITIL, ISO 27001, Cyber Essentials, and related compliance frameworks.DesirableFormal qualifications in IT service management, quality assurance, or related disciplines. Experience working within sectors requiring safeguarding and enhanced data protection (e.g., education). Strong ability to influence, coach, and drive meaningful change across technical and non-technical teams.

Technical Director 

Content Marketing Executive / Content Creator &amp; Video StorytellerLocation: Birmingham (office-based) Employment Type: Full-time, in-house Reports to: Head of MarketingThe OpportunityWe're partnering with a fast-growing, digital-first consumer brand that has built a strong presence online through bold creative, social-first content, and a strong brand voice.The business has scaled rapidly over recent years and continues to invest heavily in brand, content, and organic growth channels. They're now looking to bring in a Content Marketing Executive to help elevate their social media presence, lead video-first storytelling, and create content that genuinely connects with audiences.This is a great opportunity for a hands-on creator who enjoys being both in front of and behind the camera, thrives in a fast-paced environment, and wants real creative freedom within an in-house team.Role OverviewAs Content Marketing Executive, you'll be responsible for creating engaging, platform-native content across social channels, with a strong focus on short-form video.You'll play a key role in shaping social content strategy, producing and editing videos, and telling compelling brand stories that drive engagement, awareness, and community growth. Working closely with the wider marketing team, you'll ensure content aligns with campaigns, launches, and commercial objectives.This role is ideal for someone who understands how content performs on platforms like TikTok and Instagram and knows how to balance creativity with consistency.Key Responsibilities<ul><li>Create and publish engaging social content across platforms including TikTok, Instagram, and others where relevant</li><li>Own short-form video creation from concept through to filming, editing, and publishing</li><li>Develop content ideas that align with brand tone, trends, and audience behaviour</li><li>Support the wider marketing team with content for campaigns, launches, and brand initiatives</li><li>Monitor performance metrics and optimise content based on engagement and reach</li><li>Stay up to date with platform trends, formats, and algorithm changes</li><li>Collaborate closely with marketing, performance, and creative teams to ensure cohesive messaging</li><li>Help evolve and maintain a consistent brand voice across social channels</li></ul>Required Experience &amp; Skills<ul><li>Experience in content creation, social media, or content marketing (in-house preferred)</li><li>In-house marketing background preferred</li><li>Strong video editing skills (short-form, social-first content)</li><li>Confident storytelling ability with a strong eye for visual detail</li><li>Experience creating content for platforms such as TikTok and Instagram</li><li>Comfortable working both independently and collaboratively</li><li>Strong organisational skills with the ability to manage multiple content streams</li><li>Creative mindset balanced with an understanding of performance and engagement metrics</li></ul>Desirable Experience<ul><li>Experience working within a fast-growth or digital-first brand</li><li>Familiarity with tools such as CapCut, Premiere Pro, Final Cut, or similar</li><li>Experience appearing on camera or directing on-screen content</li><li>Understanding of social analytics and content optimisation</li><li>Interest in brand-building, creative strategy, and digital trends</li></ul>What's on Offer<ul><li>Competitive salary depending on experience</li><li>High level of creative freedom and ownership</li><li>Opportunity to shape and grow a brand's social presence</li><li>In-house role within a collaborative and ambitious marketing team</li><li>Clear progression as the brand and marketing function continue to scale</li></ul>Benefits<ul><li>Company pension</li><li>Casual dress code</li><li>Employee discount</li><li>On-site parking</li><li>Gym membership</li><li>Canteen</li><li>Company events and mentoring programme</li></ul>

Content Marketing Executive (Content Creator)

Performance Marketing/ Paid Media Executive Location: Birmingham (office-based) Employment Type: Full-time, in-house Reports to: Head of Marketing Salary: £35,000 - £40,000 (DOE)The OpportunityWe're supporting a high-growth UK eCommerce business that has scaled rapidly over a short period of time and continues to outperform the market through data-led decision-making and performance-focused marketing.The business has achieved consistent year-on-year revenue growth and is investing heavily in its in-house marketing capability. This is an opportunity to join a commercially driven team at a key stage of its growth journey, with genuine scope to make an impact and progress quickly.Role OverviewYou'll support the execution and optimisation of paid media activity across multiple performance channels, including Google Ads, Meta, TikTok, LinkedIn, and others where relevant.This is a hands-on role for a data-driven performance marketer who enjoys improving ROAS, reducing CPA, and driving scalable, profitable growth through paid acquisition.Working closely with the Head of Marketing and wider digital teams, you'll help ensure campaigns deliver measurable commercial results.Key Responsibilities<ul><li>Support the development and execution of paid media strategy across Google Ads, Meta, TikTok, LinkedIn, and additional channels</li><li>Assist in building and managing PPC, paid social, remarketing, display, and video campaigns</li><li>Optimise campaigns to improve ROAS, CPA efficiency, and conversion performance</li><li>Build and manage structured testing frameworks (A/B testing, creative testing, bidding strategies)</li><li>Collaborate with creative and content teams to brief performance-led assets</li><li>Monitor daily performance and make proactive, data-led optimisation decisions</li><li>Support the use of automation tools, scripts, and AI-driven optimisation methods</li><li>Identify opportunities for new channels, audience expansion, and growth experimentation</li></ul>Required Experience &amp; Skills<ul><li>Minimum 3 years' experience in paid media or performance marketing</li><li>In-house performance marketing background preferred</li><li>Proven experience across Google Ads, Meta Ads, TikTok, and Pinterest</li><li>Strong understanding of PPC, paid social, remarketing, display, and video advertising</li><li>Track record of optimising for ROAS, CPA, and profitable growth</li><li>Confident using GA4, Google Analytics, Tag Manager, and performance data</li><li>Strong reporting, analytical, and decision-making skills</li><li>Excellent communication and organisational skills</li><li>High attention to detail and strong time management</li></ul>Desirable Experience<ul><li>Experience managing multi-market or international campaigns</li><li>Exposure to Microsoft Ads, TikTok Ads, or X (Twitter) Ads</li><li>Familiarity with Shopify, Klaviyo, or similar eCommerce/CRM platforms</li><li>Understanding of attribution modelling and first-party data strategies</li><li>Experience managing product feeds via Google Merchant Centre or similar tools</li></ul>What's on Offer<ul><li>Competitive salary based on experience</li><li>Autonomy to test, learn, and optimise</li><li>Opportunity to join a fast-scaling business</li><li>Clear progression as the marketing team continues to grow</li></ul>Benefits<ul><li>Company pension</li><li>Employee discount</li><li>Casual dress code</li><li>On-site parking</li><li>Gym membership</li><li>Canteen</li><li>Company events and mentoring programme</li></ul>There is potential flexibility for a hybird set up for the right candidate for this role, contact me for more details.rosalie.byrne@nextech-group.co.uk

Performance Marketing/ Paid Media Executive

Marketing ExecutiveMarlow (Hybrid - 3 days in office)Salary £28K-30K (DOE)*NO SPONSORSHIP PROVIDED, MUST HAVE VALID RIGHT TO WORK IN THE UK* My client, a rapidly growing technology company, is looking for a Junior Marketing Executive to support end-to-end marketing activity in a fast-paced startup environment.The business is scaling quickly and operates a tech platform that connects professionals with trusted suppliers through on-demand and scheduled delivery.The RoleYou'll support campaign planning, content creation and community engagement across social, email, CRM and in-app channels, helping drive acquisition, engagement and retention.Key Responsibilities<ul><li>Manage content calendars and schedule campaigns across social, email and CRM</li><li>Create engaging copy and visual assets (Canva; Adobe a bonus)</li><li>Support marketing operations, POS materials and campaign delivery</li><li>Manage social inboxes and community engagement</li><li>Track performance and support reporting and insights</li><li>Assist with events, partnerships and brand activations</li></ul>About You<ul><li>1-2 years' experience in a marketing or content role</li><li>Strong copywriting and organisation skills</li><li>Confident creating digital content for social and email</li><li>Comfortable working at pace in a growing tech business</li></ul>This is a hands-on role with real ownership, offering a clear route to a permanent position as the company continues to scale.

Role: Vendor Specialist (IT Distribution) Location: 📍Birmingham / West Midlands (Hybrid + UK Travel) Package: 💰 £40,000 Base + OTE £80,000-£100,000 Setup - Hybrid 2 days home and 3 officeThe OpportunityWe are recruiting a Compute Vendor Specialist to take ownership of driving compute revenue growth for a newly appointed tier-one global technology vendor.This is a newly created, strategically important role following a major vendor partnership. You'll play a key role in building, scaling, and embedding this compute portfolio as a core profit centre within the business.Operating as a vendor-aligned sales overlay, you will work closely with Account Managers and Business Development Managers to shape demand, influence opportunities, and convert pipeline - without owning customer accounts directly.What You'll Be Doing<ul><li>Owning and delivering the compute growth target across the business</li><li>Increasing penetration and turnover within existing customers through refresh cycles, new use cases, services attach, and competitive displacement</li><li>Identifying, developing, and converting net new compute opportunities across the UK reseller estate</li><li>Building and maintaining a strong, balanced pipeline of opportunities</li><li>Acting as the compute subject-matter expert in customer meetings, presentations, and calls</li><li>Supporting internal sales teams with opportunity qualification, solution positioning, and commercial justification</li><li>Building strong, sales-aligned relationships with the vendor's sales and product teams</li><li>Collaborating with Vendor Management and Marketing to support campaigns, enablement, and go-to-market activity</li><li>Maintaining accurate forecasting, reporting, and pipeline visibility through CRM systems</li></ul>What This Role Is (and Isn't)✔️ Vendor-aligned, commercially focused, and strategic ✔️ High visibility and influence across the sales organisation ❌ Not a direct account ownership role ❌ Not a pure new-business cold sales roleWhat We're Looking For<ul><li>Proven experience in IT distribution, reseller sales, vendor-led sales, or channel environments</li><li>Strong background in compute, devices, hardware, or end-user technology solutions</li><li>Experience in vendor overlay, specialist, or manufacturer-aligned roles (or ready to step into one)</li><li>Strong commercial judgement and opportunity qualification skills</li><li>Comfortable influencing deals without direct authority</li><li>Confident communicator with strong presentation and stakeholder management skills</li><li>Highly organised with excellent pipeline management and CRM discipline</li><li>Willingness to travel across the UK as required (hybrid role)</li></ul>Package &amp; Benefits<ul><li>£40,000 base salary</li><li>Uncapped OTE of £80,000-£100,000</li><li>Opportunity to work closely with a globally recognised tier-one technology vendor</li><li>Ownership of a high-growth compute proposition from an early stage</li><li>Clear scope for progression as the vendor partnership scales</li><li>Hybrid working with autonomy and flexibility</li></ul>Ideal Backgrounds<ul><li>This role will appeal to candidates currently working as:</li><li>Vendor / Manufacturer Specialists</li><li>Compute or Device Specialists</li><li>Channel Account Managers</li><li>Technology Business Development Managers</li><li>Vendor-aligned sales professionals within IT distribution or VARs</li></ul>

Vendor Sales Specialist (IT Distribution)

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