Role: Service Desk Manager Location: On-site in Bedford, Weekly travel to London (1-2 days) Salary: Up to £45,000 per annum Type: Full-time, PermanentThe OpportunityWe are seeking an experienced Service Desk Manager to lead our client's MSP service desk operation, based onsite in Bedford with regular travel to our London office.This role is primarily operational, focused on the day-to-day management, performance and delivery of IT support services across 1st-3rd line. You will be responsible for leading a team of 15 engineers, ensuring service excellence, strong SLA performance and a consistently high standard of customer support.Reporting directly to the Head of Operations, you will work closely with our Customer Success Managers and internal technical teams to align service delivery with customer expectations and business objectives. Key Responsibilities<ul><li>Full ownership of daily service desk operations within an MSP environment</li><li>Direct line management, mentoring and development of 15 service desk engineers (1st-3rd line)</li><li>Oversight of ticket queues, prioritisation, escalations and workload distribution</li><li>Management of incident, problem and major incident processes, acting as an escalation point</li><li>Ensuring all services are delivered in line with SLAs, KPIs and contractual commitments</li><li>Regular collaboration with Customer Success Managers to support customer satisfaction and retention</li><li>Performance management including 1:1s, appraisals, coaching and development plans</li><li>Recruitment, onboarding and training of new team members</li><li>Producing operational reporting and contributing to service reviews</li><li>Driving continuous improvement across processes, tooling and team capability</li><li>Maintaining consistent service delivery across Bedford and London locations</li></ul> What We're Looking For<ul><li>Proven experience as a Service Desk Manager or IT Support Manager within an MSP / managed services environment</li><li>Strong operational leadership experience managing medium-sized service desk teams</li><li>Background overseeing 1st-3rd line support functions</li><li>Solid technical foundation enabling effective escalation management</li><li>Experience working with ITSM tools, SLAs and service performance reporting</li><li>Excellent communication skills and the ability to work closely with internal stakeholders</li><li>Willingness to be onsite in Bedford, with weekly travel to London (1-2 days)</li></ul> Desirable<ul><li>ITIL certification or strong ITIL-aligned working practices</li><li>Experience working closely with Customer Success or Account Management teams</li></ul> What We Offer<ul><li>Salary of up to £45,000 per annum</li><li>Private healthcare</li><li>Private dental care</li><li>Company pension scheme</li><li>Life assurance</li><li>Generous annual leave entitlement</li><li>Employee assistance programme (EAP)</li><li>Ongoing training and professional development</li><li>Permanent, full-time position</li><li>Key leadership role within a growing MSP</li><li>Close collaboration with senior operations leadership</li><li>Opportunity to influence and improve service</li></ul> If you're an experienced Service Desk Manager looking to lead a high-performing MSP service desk in a hands-on, operational role, we'd love to hear from you.Apply today to find out more about this opportunity.

Service Desk Manager 

<h2 >Digital Trading Executive/ Online Trading Executive</h2>Location: Wolverhampton (Hybrid) Salary: £30,000 - £40,000 (dependent on experience / open to negotiate) Experience: 1-2+ years in commercial/trading roles, ready to hit the ground running<h3 >About the Role</h3>I'm looking to speak with commercially driven Digital Trading / Online Trading Executives for an upcoming role within a growing team. This is a fantastic opportunity for someone from a merchandising, category management, or buying background who understands commercial decision-making, negotiation, and P&amp;L ownership, and is ready to apply these skills in a digital trading environment.You will take ownership of online trading performance across key product categories, ensuring the right products are promoted in the right way, at the right time, to maximise revenue and margin.<h3 >Key Responsibilities</h3><ul ><li >Own digital trading performance across assigned categories, focusing on revenue, margin, and conversion</li><li >Collaborate with CRM and marketing teams to plan and execute promotional campaigns</li><li >Manage onsite content, product visibility, and merchandising across the website</li><li >Use data and insight to inform trading decisions, optimise promotions, and identify opportunities</li><li >Support SEO and CRO initiatives to improve traffic quality and onsite performance</li><li >Monitor trends and react quickly to optimise results</li><li >Work cross-functionally with marketing, CRM, and wider commercial teams</li></ul><h3 >About You</h3><ul ><li >1-2+ years' experience in a commercial, trading, merchandising, category, or buying role</li><li >Strong commercial mindset, comfortable with P&amp;L, margin, pricing, or trade decisions</li><li >Confident working with data, metrics, and performance reports</li><li >Experience collaborating with CRM, marketing, or digital teams</li><li >Understanding of online trading, digital merchandising, SEO, CRO, or eCommerce performance (hands-on or adjacent)</li><li >Proactive, analytical, and able to make fast, informed decisions</li></ul><h3 >Salary &amp; Benefits</h3><ul ><li >£30,000 - £40,000 (dependent on experience, negotiable)</li><li >Hybrid working model (Wolverhampton-based)</li><li >Opportunity to grow within a commercially focused digital team</li></ul>

Digital Trading Executive / Online Trading Executive

<h2 >CRM Automation Specialist - B2B eCommerce </h2>Wolverhampton | Hybrid 4+ years' experienceI'm currently looking to speak with experienced CRM Automation Specialists for an upcoming opportunity with one of my clients based in Wolverhampton. This is a new role being created within the business, offering the chance to shape and influence their CRM and automation approach from the ground up.This opportunity will suit someone who enjoys building and optimising automated CRM campaigns across B2B eCommerce platforms, with a strong focus on customer journeys, loyalty and retention.<h3 >What the role will involve</h3><ul ><li >Automising and running CRM campaigns across email and lifecycle channels</li><li >Designing and maintaining end-to-end customer journeys, including hybrid flow-chart style journey mapping</li><li >Driving loyalty and repeat engagement through data-led automation</li><li >Working closely with the marketing team to align CRM activity with wider campaigns</li><li >Analysing performance and continuously optimising journeys and automation flows</li></ul><h3 >Who I'm keen to speak with</h3><ul ><li >4+ years' experience in CRM, lifecycle marketing or marketing automation</li><li >Hands-on experience within B2B eCommerce environments</li><li >Strong understanding of customer journeys, segmentation and triggers</li><li >Experience using CRM / marketing automation platforms</li><li >Comfortable collaborating closely with marketing teams</li></ul>Nice to have (but not essential):<ul ><li >Experience with Microsoft Dynamics 365</li><li >SaaS or subscription-based business experience</li><li >Exposure to loyalty or retention-focused CRM strategies</li></ul>Please apply if you would like to arrange a chat.

CRM Automation Specialist 

Role: 2nd Line IT Support Engineer (MSP) Location: Milton Keynes Salary: Up to £35,000 Type: Full-time, PermanentOur client is a growing Managed Service Provider looking for a capable and customer-focused 2nd Line IT Support Engineer to join the technical team. This is a hands-on role for someone who enjoys solving problems, working across multiple client environments, and stepping up when things get complex.What you'll be doing<ul><li>Providing 2nd line support to a wide range of MSP clients</li><li>Troubleshooting escalated issues from 1st line across desktop, server, and network environments</li><li>Managing and resolving incidents and service requests via the ticketing system</li><li>Supporting Microsoft 365 (Exchange Online, SharePoint, Teams, Azure AD)</li><li>Diagnosing and resolving Windows Server and Active Directory issues</li><li>Assisting with onboarding/offboarding of users and devices</li><li>Supporting backups, antivirus, patching, and monitoring tools</li><li>Contributing to documentation and knowledge base articles</li><li>Working closely with 3rd line engineers on complex issues and projects</li></ul> What we're looking for<ul><li>Previous experience in a 2nd line support role within an MSP (or similar fast-paced environment)</li><li>Strong knowledge of:</li><li>Windows 10/11 &amp; Windows Server</li><li>Active Directory &amp; Group Policy</li><li>Microsoft 365 &amp; Azure AD</li><li>Networking fundamentals (DNS, DHCP, TCP/IP, VLANs)</li><li>Experience with RMM and ticketing systems</li><li>Excellent troubleshooting and customer service skills</li><li>Ability to manage workload and prioritise tickets effectively</li></ul> Nice to have (but not essential)<ul><li>Azure or Intune experience</li><li>Firewall and networking hardware exposure (e.g. Sophos, FortiGate, Meraki)</li><li>MSP toolsets (e.g. ConnectWise, Autotask, Datto, Ninja, HaloPSA)</li><li>Microsoft or vendor certifications</li></ul> What you'll get<ul><li>Competitive salary with regular reviews</li><li>Training budget and certification support</li><li>Clear progression path into 3rd line or project work</li><li>Friendly, supportive team environment</li></ul> If you're a proactive 2nd line engineer who enjoys variety, responsibility, and working with modern tech, we'd love to hear from you.

2nd Line IT Support Engineer 

Data Analyst (12-Month FTC) £26,000-£28,000 per annum Manchester - Hybrid (3 days per week in office)On behalf of our client in the IT industry, we are looking for a Data Analyst to join their team on a 12-month fixed-term contract, supporting a data tidy-up and improvement project.This role is well suited to a graduate or early-career data professional with the right exposure who enjoys working on data quality, structure and maintenance rather than heavy analysis or stakeholder presentations.<h3>The role</h3>You will be responsible for:<ul><li>Cleaning, structuring and maintaining existing datasets</li><li>Writing and updating SQL queries to improve data accuracy and consistency</li><li>Updating and maintaining Power BI dashboards (no presenting required)</li><li>Supporting data pipelines and integrations (exposure to Azure Data Factory is desirable)</li><li>Improving data quality, documentation and internal processes</li></ul><h3>What we're looking for</h3><ul><li>Experience with SQL (commercial, placement, internship or university projects considered)</li><li>Hands-on experience using Power BI</li><li>Exposure to Azure Data Factory is beneficial but not essential</li><li>Strong attention to detail and a methodical, organised approach</li><li>Comfortable working on data clean-up, validation and maintenance tasks</li></ul><h3>What's on offer</h3><ul><li>£26,000-£28,000 salary</li><li>12-month fixed-term contract</li><li>Hybrid working: 3 days per week in the Manchester office</li><li>A straightforward role focused on data housekeeping rather than analysis or presentations</li></ul>If you're looking to build practical, hands-on data experience within an IT environment, this is a great opportunity.

Data Analyst

eCommerce ExecutiveHemel Hempstead (Hybrid, must be commutable)Salary: £30-40k (DOE)*NO SPONSORSHIP PROVIDED FOR THIS ROLE*We're working with a growing FMCG business based in Hemel Hempstead who are looking to hire an Ecommerce Executive to support their online growth and wider digital marketing activity.This is a hybrid role and a great opportunity for someone with strong Google Ads and Shopify experience who wants broader exposure across ecommerce, digital marketing, and SEO.The role<ul><li>Manage and optimise Google Ads campaigns (Search, Shopping, Performance Max)</li><li>Support day-to-day management of the Shopify website, including product uploads and on-site optimisation</li><li>Assist with SEO activity, including keyword research, on-page optimisation, and content updates</li><li>Monitor ecommerce and digital performance, reporting on traffic, conversions, and ROAS</li><li>Support wider marketing activity such as campaigns, promotions, product launches, and email marketing</li><li>Work closely with internal teams and external agencies to improve digital performance</li></ul>What we're looking for<ul><li>Experience in an ecommerce or digital marketing role, ideally within FMCG or consumer brands</li><li>Strong hands-on experience with Google Ads</li><li>Working knowledge of Shopify</li><li>Some experience or exposure to SEO</li><li>Data-driven, commercially minded, and proactive</li></ul><ul><li>Broad, hands-on role across ecommerce and digital marketing</li><li>Opportunity to grow within a fast-moving FMCG business</li></ul>

eCommerce Executive

Job Title: Head of Communications Salary: £80,000 plus car allowance Location: Manchester, United Kingdom Job Type: Full Time / Permanent Department: Communications (Managed Services) Reports to: Executive Leadership TeamRole OverviewThe Head of Communications is accountable for leading and developing the organisation's communications portfolio, covering Mobile, Unified Communications (UC), and Internet of Things (IoT) services. This position plays a key role in driving growth across the communications function, supporting existing customers through value-added solutions, and ensuring the consistent delivery of high-performing voice, connectivity, and mobility services. The role works closely with senior stakeholders and technical leadership to align offerings, improve efficiency, and support long-term business objectives. Core Responsibilities Leadership and Direction * Define and execute the overall strategy for the communications function * Build, lead, and develop a high-performing team specialising in mobile and UC solutions * Assess market trends and identify opportunities for expansion and service innovation * Promote cross-selling and upselling initiatives to maximise customer valueService and Operational Oversight * Take ownership of daily operational performance across communications services * Partner with technology leadership to align and standardise mobile, UC, and connectivity solutions * Work collaboratively with internal teams to ensure smooth delivery, support, and service integrationPartner and Supplier Engagement * Maintain and develop strong relationships with strategic partners and suppliers * Lead commercial negotiations to secure favourable terms and reliable service outcomes * Use partner capabilities to strengthen the overall communications portfolioCustomer Experience * Champion service quality and reliability to maintain high customer satisfaction levels * Introduce structured feedback and improvement processes to enhance service delivery * Support sales and marketing activity by contributing technical and commercial expertiseFinancial and Performance Management * Plan and control the communications budget with a focus on efficiency and return on investment * Track performance against financial and operational targets * Produce regular management reports and insights for executive reviewExperience and Capabilities * Background and Knowledge * Demonstrable leadership experience within telecommunications or Unified Communications environments * Solid technical understanding of VOIP and connectivity services, including FTTC, FTTP, Leased Lines, and SEGEAKey Skills* Strong people leadership and stakeholder management skills * Commercially minded with the ability to translate strategy into execution * Confident communicator with the ability to influence at all levels * Proven ability to manage supplier relationships and commercial agreements * Sound financial management and budgeting experience

Head of Communications 

Role; 🛠️ 2nd Line IT Support Technician Salary: £29,000 - £34,000 Location: Lancaster Industry: IT Solutions Required: UK Driving License and carRole OverviewWe're recruiting a 2nd Line IT Support Technician to take ownership of more complex support issues, work collaboratively with 1st Line and deliver technical resolution across client systems in cloud, on-prem and hybrid environments.Key Responsibilities* Handle escalated support tickets and perform detailed troubleshooting * Provide remote and occasional onsite support to business clients * Support networking, server, cloud services, backups and security tooling * Perform root cause analysis and implement durable fixes * Work with 1st Line to improve resolution speed and knowledge sharing * Help maintain documentation of systems, configurations and processesSkills &amp; Experience* Typically 2-4 years' experience in IT support or managed services * Strong technical grounding in Windows Server, Microsoft 365, networking and end-user systems * Experience with remote support tools and ticketing systems * Problem-solver who can work independently and as part of a team * Clean driving licence and access to own transport preferred (some site visits)Benefits* Technical progression and exposure to varied business IT environments * Encouragement of continuous learning and certifications * Supportive team with proactive, plain-speaking culture

2nd Line Support Engineer 

Role: 🖥️ 1st Line IT Support Technician Salary: £26,000 - £29,000 Location: Lancaster Required: Driving License and carRole OverviewJoin a growing IT support team as a 1st Line IT Support Technician, providing friendly, responsive help to business users and resolving basic technical issues across desktops, laptops, cloud services and network devices.Key Responsibilities* Act as the first point of contact for client support requests (phone, ticketing system, remote tools) * Diagnose and resolve routine issues with users' hardware, software and connectivity * Perform password resets, account setup and basic Microsoft 365 support * Record, prioritise and escalate tickets accurately to 2nd Line where required * Assist with device imaging, setups and deployed equipment * Support proactive monitoring and routine tasks to maintain service healthSkills &amp; Experience* 1+ years' experience in a support role or relevant IT environment * Good understanding of Windows OS, Microsoft 365 &amp; common business applications * Basic networking knowledge (TCP/IP, Wi-Fi, VPN) * Strong communicator with a customer-focused mindset * Comfortable working in a small team supporting multiple clientsBenefits* Structured development and access to training * Exposure to broad business IT systems and services * Supportive team environment with opportunities to grow

1st Line Support Engineer 

Role: Infrastructure Engineer / Technical Delivery Engineer Salary: £50,000 - £55,000 Setup: Hybrid - Surrey Industry: Managed Service Provider (MSP)Are you an experienced Infrastructure Engineer with a passion for delivering exceptional technical solutions and supporting critical infrastructure? We're looking for a hands-on Technical Delivery Engineer to join a growing MSP in Manchester, combining project delivery with BAU support and 3rd line escalation work for a varied and rewarding role.What You'll Be Doing* Design, implement and maintain core IT infrastructure components including servers, networking, storage, and virtualisation. * Deliver infrastructure and cloud projects for clients - ensuring solutions are secure, scalable, and aligned with best practices. * Provide 3rd line BAU support for complex technical issues, acting as an escalation point for the service desk and wider support team. * Troubleshoot and resolve infrastructure incidents efficiently to minimise downtime and impact. * Collaborate with cross-functional teams to scope, design, and deliver infrastructure solutions tailored to business needs. * Implement security best practices and ensure compliance with industry standards. * Evaluate and recommend new technologies to drive efficiency, resilience, and service improvements. * Document configurations, procedures, and troubleshooting steps to support knowledge sharing and operational excellence. * Build strong relationships with clients, providing clear communication and technical expertise.What We're Looking For✅ Proven experience in IT Infrastructure / Technical Delivery within an MSP or similar environment ✅ Solid experience in BAU support, ideally at 3rd line level, handling complex escalations ✅ Strong knowledge of Microsoft stack, networking, virtualisation (VMware/Hyper-V), firewalls, and cloud platforms (Azure, M365) ✅ Excellent troubleshooting skills and ability to remain calm under pressure ✅ Strong communication skills and the ability to work effectively with clients and internal teams ✅ A proactive problem-solver with a passion for technology and service excellenceWhat's In It For You💷 £50,000 - £55,000 🏡 Hybrid working - flexible Surrey Base 🩺 Comprehensive benefits package including pension &amp; health cover 🚀 Career progression &amp; certification support 🤝 A collaborative, supportive, and forward-thinking team cultureIf you thrive in a role where no two days are the same, enjoy the mix of project delivery and high-level BAU support, and want to be part of a dynamic MSP - we'd love to hear from you.📩 Apply now and take the next step in your Infrastructure career!

IT Infrastructure Engineer 

Role: Infrastructure Engineer / Technical Delivery Engineer Salary: £45,000 - £50,000 Setup: Hybrid - Manchester Industry: Managed Service Provider (MSP)Are you an experienced Infrastructure Engineer with a passion for delivering exceptional technical solutions and supporting critical infrastructure? We're looking for a hands-on Technical Delivery Engineer to join a growing MSP in Manchester, combining project delivery with BAU support and 3rd line escalation work for a varied and rewarding role.What You'll Be Doing* Design, implement and maintain core IT infrastructure components including servers, networking, storage, and virtualisation. * Deliver infrastructure and cloud projects for clients - ensuring solutions are secure, scalable, and aligned with best practices. * Provide 3rd line BAU support for complex technical issues, acting as an escalation point for the service desk and wider support team. * Troubleshoot and resolve infrastructure incidents efficiently to minimise downtime and impact. * Collaborate with cross-functional teams to scope, design, and deliver infrastructure solutions tailored to business needs. * Implement security best practices and ensure compliance with industry standards. * Evaluate and recommend new technologies to drive efficiency, resilience, and service improvements. * Document configurations, procedures, and troubleshooting steps to support knowledge sharing and operational excellence. * Build strong relationships with clients, providing clear communication and technical expertise.What We're Looking For✅ Proven experience in IT Infrastructure / Technical Delivery within an MSP or similar environment ✅ Solid experience in BAU support, ideally at 3rd line level, handling complex escalations ✅ Strong knowledge of Microsoft stack, networking, virtualisation (VMware/Hyper-V), firewalls, and cloud platforms (Azure, M365) ✅ Excellent troubleshooting skills and ability to remain calm under pressure ✅ Strong communication skills and the ability to work effectively with clients and internal teams ✅ A proactive problem-solver with a passion for technology and service excellenceWhat's In It For You💷 £45,000 - £50,000 per annum (DOE) 🏡 Hybrid working - flexible Manchester base 🩺 Comprehensive benefits package including pension &amp; health cover 🚀 Career progression &amp; certification support 🤝 A collaborative, supportive, and forward-thinking team cultureIf you thrive in a role where no two days are the same, enjoy the mix of project delivery and high-level BAU support, and want to be part of a dynamic MSP - we'd love to hear from you.📩 Apply now and take the next step in your Infrastructure career!

Role: Business Intelligence Analyst Salary: £48,000 - £52,000 Location: Gillingham Hours: Monday-Friday, 08:30-17:00 (40 hours per week) Holiday: 25 days annual leave plus Bank HolidaysThe RoleWe are seeking an experienced Business Intelligence Analyst to play a key role in shaping how data is used to drive performance across a multi-site, multi-business organisation. This role focuses on designing, developing, and optimising business intelligence solutions-particularly around a SimPro CRM environment-to deliver actionable insights, streamline processes, and improve decision-making.You will work closely with stakeholders across the business, translating requirements into effective reporting, dashboards, and system improvements, while also supporting users through training and guidance.Key Responsibilities* Gather and define reporting and analysis requirements with stakeholders * Design, develop, and optimise Power BI dashboards, datasets, and reports * Map, analyse, and document business processes and workflows * Validate data accuracy and consistency across multiple data sources * Analyse datasets to identify trends, patterns, and anomalies * Work with sales, customer service, projects, and engineering teams to ensure systems support operational needs * Translate business requirements into functional CRM processes, liaising with vendors where required * Identify and implement opportunities for automation and process improvement * Provide training and ongoing support to system users * Maintain documentation including process maps, user stories, specifications, and guides * Support day-to-day CRM system operations as neededAbout You* Strong analytical and problem-solving skills with proven process-mapping experience * High attention to detail and data accuracy * Confident communicator with strong stakeholder management skills * Commercially minded, with the ability to translate business needs into technical solutions * Advanced SQL skills for querying and analysis * Strong Power BI experience, including data modelling, DAX, Power Query, and governance * 5+ years' experience in BI, business analysis, or a similar technical role * CRM experience (SimPro highly desirable) and experience delivering user training * Knowledge of data governance, security, and continuous improvement practices * Relevant certifications (e.g. Microsoft PL-300) desirable but not essential * Willingness to travel between sites, including occasional overnight staysWhat's On Offer* Competitive salary * Generous annual leave allowance * Company pension scheme * Health and wellbeing support programme * raining, development, and support for professional qualifications * Inclusive, collaborative working environment * Employee benefits and discount schemes * On-site parking

BI Analyst 

Role: IT Account Manager Industry: IT Services and Managed Print Location: Field-Based - Regional Coverage Office: Leatherhead / Basingstoke Package: £35,000 basic plus OTE (£80,000) Flexibility: Hybrid working options availableWe are an established provider of technology-led business solutions, including Managed Print, IT, Telephony, and Document Management services. As part of our ongoing expansion, we are seeking ambitious Sales Account Managers to join our growing commercial team.This role offers the opportunity to work with globally recognised technology partners and access highly competitive pricing, allowing you to deliver outstanding value to clients across the corporate and commercial sectors. We are looking for dynamic sales professionals with a proven track record of securing new business while nurturing existing accounts to drive long-term growth.Key Responsibilities* Provide tailored solutions that address business needs through the sale of print, IT, telephony, and document management technologies. * Build strong relationships with new and existing clients in the commercial and corporate marketplace. * Generate and maintain a robust pipeline of opportunities using proactive outreach, networking, and digital engagement. * Take a consultative approach to uncover client needs and maximise opportunities for cross-selling and upselling. * Deliver consistent results against monthly sales targets and KPIs.Person Profile* Results-driven with a focus on winning new business. * Experienced in consultative sales, ideally within Managed Services or IT/technology solutions. * Commercially sharp, with the ability to identify and maximise revenue opportunities. * Strong people skills with the ability to build relationships at senior decision-maker level. * Confident negotiator, able to articulate and sell added-value services.Day-to-Day Duties* Manage multiple customer accounts to ensure high retention and satisfaction. * Consistently meet and exceed monthly revenue and growth targets. * Proactively engage with customers to strengthen loyalty and prevent attrition. * Record and maintain accurate account information, ensuring service changes are correctly updated.

IT Sales Account Manager

<h3 >Sales Team Manager</h3>Salary: Up to £70,000 + Performance Bonus Location: Hybrid / Office-based (fast-paced environment) Type: Full-time<hr /><h4 >The Role</h4>We're looking for an experienced Sales Team Manager to lead, coach and drive performance across our Sales Executives, Business Development Managers, and Key Account Managers.This is a hands-on leadership role for someone who thrives in a high-energy, target-driven sales environment and knows how to turn good teams into great ones. You'll set direction, remove blockers, and create the conditions for consistent revenue growth.<hr /><h4 >What You'll Be Doing</h4><ul ><li >Lead, motivate and develop a multi-discipline sales team (Sales, BDMs, Key Accounts)</li><li >Drive revenue growth, pipeline health, and forecast accuracy</li><li >Coach individuals to improve performance, behaviours and commercial outcomes</li><li >Set clear expectations, KPIs and accountability across the team</li><li >Work closely with senior leadership to execute sales strategy</li><li >Improve sales processes, cadence and CRM discipline</li><li >Create a high-performance culture built on pace, ownership and results</li></ul><hr /><h4 >What We're Looking For</h4><ul ><li >Proven experience managing sales teams in a fast-paced B2B environment</li><li >Background leading BDMs and/or Key Account Managers</li><li >Strong coaching and performance management skills</li><li >Commercially sharp with excellent pipeline and forecasting discipline</li><li >Confident, energetic leadership style with the ability to influence and inspire</li><li >Comfortable balancing strategy with hands-on involvement when needed</li></ul><hr /><h4 >What's On Offer</h4><ul ><li >£70,000 base salary</li><li >Attractive bonus structure</li><li >Opportunity to lead and shape a high-impact sales function</li><li >Fast-moving, ambitious environment with real growth potential</li><li >Clear visibility and influence within the wider leadership team</li></ul>

Sales Manager

SEO Executive Up to £30k (DOE)Watford (Hybrid) *This company does not provide sponsorship*About the Company My client is a fast-growing digital marketing agency based in Watford, recognised for delivering strategic, data-led results for a diverse range of brands. As the agency continues to expand, they are looking for a driven and detail-focused SEO Executive to join their growing team.The Role The SEO Executive will support the delivery of high-impact SEO strategies that enhance visibility, improve organic performance, and contribute to overall digital success. The successful candidate will help manage and optimise campaigns across multiple sectors.Key Responsibilities<ul><li>Conduct detailed keyword research, competitor analysis, and market insights</li><li>Optimise on-page elements including metadata, content structure, and internal linking</li><li>Support technical SEO audits and coordinate with developers to implement recommendations</li><li>Monitor and report on organic performance using leading SEO and analytics tools</li><li>Contribute SEO insights to content strategy and editorial planning</li><li>Stay updated with industry trends, Google algorithm changes, and best practices</li><li>Support client reporting and occasionally present performance insights</li></ul>Skills &amp; Experience My client is looking for someone with:<ul><li>Proven experience in SEO strategy, including on-page, off-page, and technical SEO</li><li>Hands-on experience with SEMrush, GA4, Screaming Frog, Ahrefs, and other core SEO platforms</li><li>Familiarity with using AI tools to enhance workflow, research, and optimisation</li><li>Strong analytical skills with a keen eye for detail</li><li>Excellent communication skills and the ability to simplify technical insights</li><li>1-3 years of SEO experience (agency background preferred but not essential)</li></ul>What They Offer<ul><li>Hybrid working environment (Watford HQ + remote days)</li><li>Professional training budget and continuous development support</li><li>Friendly, collaborative team culture</li><li>Regular team socials and wellbeing perks</li></ul>

SEO executive

Role: Technical Director Salary: £80,000 Location: Manchester Sector: IT Managed ServicesOverviewWe are seeking an experienced, Technical Operations Director to lead technical service excellence across our Managed Services business. This role is pivotal in driving high-quality service delivery, ensuring robust technical standards, and enabling continuous improvement across all operational functions. The successful candidate will bring deep MSP experience, strong technical governance capability, and the ability to elevate service quality across diverse commercial clients.Key Responsibilities* Operational Leadership &amp; Continuous Improvement * Partner with the COO and senior leadership to design and deliver a continuous improvement roadmap across all service areas. * Embed a culture of operational excellence by implementing, maintaining, and mentoring teams on agreed technical and service standards. * Monitor, report on, and improve KPIs relating to service quality, compliance, customer satisfaction, and operational performance.Technical Standards &amp; Governance* Define, document, and maintain robust technical standards across all service lines. * Lead governance initiatives to ensure alignment with industry best practice, regulatory frameworks, and client requirements. * Conduct regular audits and quality reviews to ensure compliance and identify improvement opportunities. * Act as a key stakeholder in approving and onboarding new technologies, ensuring they meet internal standards prior to adoption.Service Delivery &amp; Client Engagement* Serve as an escalation point for complex L3 technical issues, guiding teams and reinforcing continuous skill development. * Participate in customer checkpoints to ensure service performance aligns with client expectations. * Work closely with account managers and client stakeholders as a trusted technical advisor, including supporting cyber security posture and compliance. * Support the Bid and Pre-Sales teams with technical insight, site assessments, and solution recommendations.Collaboration &amp; Cross-Functional Support* Work with Group Solutions to ensure alignment on new products, implementation processes, and ongoing training requirements. * Collaborate with engineering, projects, and service delivery teams to embed standards into day-to-day operational workflows. * Partner with HR and leadership on recruitment of senior technical roles. * Provide guidance, leadership, and mentoring to technical teams to foster quality, accountability, and knowledge growth.Essential Skills &amp; Experience* Significant experience in a senior technical or operational leadership role within an MSP or IT services organisation. * Strong technical background across Microsoft technologies, infrastructure, networking, cloud services, and cyber security. * Expert understanding of MSP toolsets including Datto RMM and Autotask PSA. * Demonstrable experience building and enforcing technical standards, service governance, and quality frameworks. * Excellent communication, stakeholder management, and cross-functional leadership skills. * Solid working knowledge of ITIL, ISO 27001, Cyber Essentials, and related compliance frameworks.DesirableFormal qualifications in IT service management, quality assurance, or related disciplines. Experience working within sectors requiring safeguarding and enhanced data protection (e.g., education). Strong ability to influence, coach, and drive meaningful change across technical and non-technical teams.

Technical Director 

Content Marketing Executive / Content Creator &amp; Video StorytellerLocation: Birmingham (office-based) Employment Type: Full-time, in-house Reports to: Head of MarketingThe OpportunityWe're partnering with a fast-growing, digital-first consumer brand that has built a strong presence online through bold creative, social-first content, and a strong brand voice.The business has scaled rapidly over recent years and continues to invest heavily in brand, content, and organic growth channels. They're now looking to bring in a Content Marketing Executive to help elevate their social media presence, lead video-first storytelling, and create content that genuinely connects with audiences.This is a great opportunity for a hands-on creator who enjoys being both in front of and behind the camera, thrives in a fast-paced environment, and wants real creative freedom within an in-house team.Role OverviewAs Content Marketing Executive, you'll be responsible for creating engaging, platform-native content across social channels, with a strong focus on short-form video.You'll play a key role in shaping social content strategy, producing and editing videos, and telling compelling brand stories that drive engagement, awareness, and community growth. Working closely with the wider marketing team, you'll ensure content aligns with campaigns, launches, and commercial objectives.This role is ideal for someone who understands how content performs on platforms like TikTok and Instagram and knows how to balance creativity with consistency.Key Responsibilities<ul><li>Create and publish engaging social content across platforms including TikTok, Instagram, and others where relevant</li><li>Own short-form video creation from concept through to filming, editing, and publishing</li><li>Develop content ideas that align with brand tone, trends, and audience behaviour</li><li>Support the wider marketing team with content for campaigns, launches, and brand initiatives</li><li>Monitor performance metrics and optimise content based on engagement and reach</li><li>Stay up to date with platform trends, formats, and algorithm changes</li><li>Collaborate closely with marketing, performance, and creative teams to ensure cohesive messaging</li><li>Help evolve and maintain a consistent brand voice across social channels</li></ul>Required Experience &amp; Skills<ul><li>Experience in content creation, social media, or content marketing (in-house preferred)</li><li>In-house marketing background preferred</li><li>Strong video editing skills (short-form, social-first content)</li><li>Confident storytelling ability with a strong eye for visual detail</li><li>Experience creating content for platforms such as TikTok and Instagram</li><li>Comfortable working both independently and collaboratively</li><li>Strong organisational skills with the ability to manage multiple content streams</li><li>Creative mindset balanced with an understanding of performance and engagement metrics</li></ul>Desirable Experience<ul><li>Experience working within a fast-growth or digital-first brand</li><li>Familiarity with tools such as CapCut, Premiere Pro, Final Cut, or similar</li><li>Experience appearing on camera or directing on-screen content</li><li>Understanding of social analytics and content optimisation</li><li>Interest in brand-building, creative strategy, and digital trends</li></ul>What's on Offer<ul><li>Competitive salary depending on experience</li><li>High level of creative freedom and ownership</li><li>Opportunity to shape and grow a brand's social presence</li><li>In-house role within a collaborative and ambitious marketing team</li><li>Clear progression as the brand and marketing function continue to scale</li></ul>Benefits<ul><li>Company pension</li><li>Casual dress code</li><li>Employee discount</li><li>On-site parking</li><li>Gym membership</li><li>Canteen</li><li>Company events and mentoring programme</li></ul>

Content Marketing Executive (Content Creator)

Performance Marketing/ Paid Media Executive Location: Birmingham (office-based) Employment Type: Full-time, in-house Reports to: Head of Marketing Salary: £35,000 - £40,000 (DOE)The OpportunityWe're supporting a high-growth UK eCommerce business that has scaled rapidly over a short period of time and continues to outperform the market through data-led decision-making and performance-focused marketing.The business has achieved consistent year-on-year revenue growth and is investing heavily in its in-house marketing capability. This is an opportunity to join a commercially driven team at a key stage of its growth journey, with genuine scope to make an impact and progress quickly.Role OverviewYou'll support the execution and optimisation of paid media activity across multiple performance channels, including Google Ads, Meta, TikTok, LinkedIn, and others where relevant.This is a hands-on role for a data-driven performance marketer who enjoys improving ROAS, reducing CPA, and driving scalable, profitable growth through paid acquisition.Working closely with the Head of Marketing and wider digital teams, you'll help ensure campaigns deliver measurable commercial results.Key Responsibilities<ul><li>Support the development and execution of paid media strategy across Google Ads, Meta, TikTok, LinkedIn, and additional channels</li><li>Assist in building and managing PPC, paid social, remarketing, display, and video campaigns</li><li>Optimise campaigns to improve ROAS, CPA efficiency, and conversion performance</li><li>Build and manage structured testing frameworks (A/B testing, creative testing, bidding strategies)</li><li>Collaborate with creative and content teams to brief performance-led assets</li><li>Monitor daily performance and make proactive, data-led optimisation decisions</li><li>Support the use of automation tools, scripts, and AI-driven optimisation methods</li><li>Identify opportunities for new channels, audience expansion, and growth experimentation</li></ul>Required Experience &amp; Skills<ul><li>Minimum 3 years' experience in paid media or performance marketing</li><li>In-house performance marketing background preferred</li><li>Proven experience across Google Ads, Meta Ads, TikTok, and Pinterest</li><li>Strong understanding of PPC, paid social, remarketing, display, and video advertising</li><li>Track record of optimising for ROAS, CPA, and profitable growth</li><li>Confident using GA4, Google Analytics, Tag Manager, and performance data</li><li>Strong reporting, analytical, and decision-making skills</li><li>Excellent communication and organisational skills</li><li>High attention to detail and strong time management</li></ul>Desirable Experience<ul><li>Experience managing multi-market or international campaigns</li><li>Exposure to Microsoft Ads, TikTok Ads, or X (Twitter) Ads</li><li>Familiarity with Shopify, Klaviyo, or similar eCommerce/CRM platforms</li><li>Understanding of attribution modelling and first-party data strategies</li><li>Experience managing product feeds via Google Merchant Centre or similar tools</li></ul>What's on Offer<ul><li>Competitive salary based on experience</li><li>Autonomy to test, learn, and optimise</li><li>Opportunity to join a fast-scaling business</li><li>Clear progression as the marketing team continues to grow</li></ul>Benefits<ul><li>Company pension</li><li>Employee discount</li><li>Casual dress code</li><li>On-site parking</li><li>Gym membership</li><li>Canteen</li><li>Company events and mentoring programme</li></ul>There is potential flexibility for a hybird set up for the right candidate for this role, contact me for more details.rosalie.byrne@nextech-group.co.uk

Performance Marketing/ Paid Media Executive

Marketing ExecutiveMarlow (Hybrid - 3 days in office)Salary £28K-30K (DOE)*NO SPONSORSHIP PROVIDED, MUST HAVE VALID RIGHT TO WORK IN THE UK* My client, a rapidly growing technology company, is looking for a Junior Marketing Executive to support end-to-end marketing activity in a fast-paced startup environment.The business is scaling quickly and operates a tech platform that connects professionals with trusted suppliers through on-demand and scheduled delivery.The RoleYou'll support campaign planning, content creation and community engagement across social, email, CRM and in-app channels, helping drive acquisition, engagement and retention.Key Responsibilities<ul><li>Manage content calendars and schedule campaigns across social, email and CRM</li><li>Create engaging copy and visual assets (Canva; Adobe a bonus)</li><li>Support marketing operations, POS materials and campaign delivery</li><li>Manage social inboxes and community engagement</li><li>Track performance and support reporting and insights</li><li>Assist with events, partnerships and brand activations</li></ul>About You<ul><li>1-2 years' experience in a marketing or content role</li><li>Strong copywriting and organisation skills</li><li>Confident creating digital content for social and email</li><li>Comfortable working at pace in a growing tech business</li></ul>This is a hands-on role with real ownership, offering a clear route to a permanent position as the company continues to scale.

Marketing Executive

Role: Vendor Specialist (IT Distribution) Location: 📍Birmingham / West Midlands (Hybrid + UK Travel) Package: 💰 £40,000 Base + OTE £80,000-£100,000 Setup - Hybrid 2 days home and 3 officeThe OpportunityWe are recruiting a Compute Vendor Specialist to take ownership of driving compute revenue growth for a newly appointed tier-one global technology vendor.This is a newly created, strategically important role following a major vendor partnership. You'll play a key role in building, scaling, and embedding this compute portfolio as a core profit centre within the business.Operating as a vendor-aligned sales overlay, you will work closely with Account Managers and Business Development Managers to shape demand, influence opportunities, and convert pipeline - without owning customer accounts directly.What You'll Be Doing<ul><li>Owning and delivering the compute growth target across the business</li><li>Increasing penetration and turnover within existing customers through refresh cycles, new use cases, services attach, and competitive displacement</li><li>Identifying, developing, and converting net new compute opportunities across the UK reseller estate</li><li>Building and maintaining a strong, balanced pipeline of opportunities</li><li>Acting as the compute subject-matter expert in customer meetings, presentations, and calls</li><li>Supporting internal sales teams with opportunity qualification, solution positioning, and commercial justification</li><li>Building strong, sales-aligned relationships with the vendor's sales and product teams</li><li>Collaborating with Vendor Management and Marketing to support campaigns, enablement, and go-to-market activity</li><li>Maintaining accurate forecasting, reporting, and pipeline visibility through CRM systems</li></ul>What This Role Is (and Isn't)✔️ Vendor-aligned, commercially focused, and strategic ✔️ High visibility and influence across the sales organisation ❌ Not a direct account ownership role ❌ Not a pure new-business cold sales roleWhat We're Looking For<ul><li>Proven experience in IT distribution, reseller sales, vendor-led sales, or channel environments</li><li>Strong background in compute, devices, hardware, or end-user technology solutions</li><li>Experience in vendor overlay, specialist, or manufacturer-aligned roles (or ready to step into one)</li><li>Strong commercial judgement and opportunity qualification skills</li><li>Comfortable influencing deals without direct authority</li><li>Confident communicator with strong presentation and stakeholder management skills</li><li>Highly organised with excellent pipeline management and CRM discipline</li><li>Willingness to travel across the UK as required (hybrid role)</li></ul>Package &amp; Benefits<ul><li>£40,000 base salary</li><li>Uncapped OTE of £80,000-£100,000</li><li>Opportunity to work closely with a globally recognised tier-one technology vendor</li><li>Ownership of a high-growth compute proposition from an early stage</li><li>Clear scope for progression as the vendor partnership scales</li><li>Hybrid working with autonomy and flexibility</li></ul>Ideal Backgrounds<ul><li>This role will appeal to candidates currently working as:</li><li>Vendor / Manufacturer Specialists</li><li>Compute or Device Specialists</li><li>Channel Account Managers</li><li>Technology Business Development Managers</li><li>Vendor-aligned sales professionals within IT distribution or VARs</li></ul>

Vendor Sales Specialist (IT Distribution)

Working Hours: Monday to Friday, 09:00 - 17:30Job Type: Full-time, permanentSalary: £28,000-£35,000 DOE The RoleOur client is seeking a proactive, technically capable Technical Support Engineer to join their office-based support team. This role will involve delivering high-quality remote support using PSA and RMM tools, responding to inbound telephone queries, and supporting clients across a wide range of sectors including care and legal services.This is an excellent opportunity for someone looking to build a long-term career within a professional MSP environment that values development, ownership, and customer service. Key Responsibilities<ul><li>Provide efficient, high-quality remote technical support to end users</li><li>Manage and maintain Microsoft 365 tenants, including Exchange, SharePoint, Azure AD, and Endpoint Manager</li><li>Install and configure Windows 11 devices and mobile devices</li><li>Diagnose and resolve issues including mail flow, security, and client configuration</li><li>Accurately document faults, fixes, and technical procedures</li><li>Ensure cyber security best practices are consistently followed</li><li>Take full ownership of support tickets through to resolution</li></ul> Essential Skills &amp; Experience<ul><li>Strong knowledge of Microsoft 365 and Office applications (Outlook, Teams, OneDrive, Word, Excel)</li><li>Experience installing and configuring Windows operating systems and software</li><li>Working knowledge of diagnostic tools such as Event Viewer and Command Prompt</li><li>Excellent communication skills with a proactive, customer-focused approach</li><li>Ability to take ownership of issues and manage workloads effectively</li></ul> Desirable Skills<ul><li>Networking fundamentals (DNS, DHCP, subnetting, topologies)</li><li>Experience with Windows Server environments (Active Directory, Group Policy, DNS, DHCP)</li><li>Exposure to backup solutions, IP telephony, and managed Wi-Fi solutions</li><li>Training, Progression &amp; Development</li></ul> Our client is fully committed to your professional growth. You will benefit from:Funded industry certifications (Microsoft, Networking, Cyber Security)Clear, structured career progression into senior engineering or specialist technical roles Benefits Package<ul><li>Competitive company pension</li><li>Private health and dental insurance</li><li>25 days holiday plus public holidays</li><li>Car allowance and mobile phone allowance</li><li>Cycle-to-work scheme</li><li>Regular company events</li><li>Free on-site parking</li><li>Discounted or free food</li></ul>

Technical Support Engineer 

Job Title: 3rd Line Engineer (MSP) Salary: £40,000-£50,000, depending on experience Location: Bath Employment Type: Full-time, permanent About the RoleWe are seeking an experienced 3rd Line Engineer to join a growing Managed Service Provider (MSP), acting as the highest technical escalation point and playing a key role in supporting and improving customer infrastructure environments.This role is ideal for a senior engineer with strong virtualisation and infrastructure experience, who enjoys complex troubleshooting, project delivery, and providing technical leadership within an MSP environment. Key Responsibilities<ul><li>Act as the final escalation point for complex 3rd line issues</li><li>Own and support virtualisation platforms (VMware / Hyper-V)</li><li>Resolve advanced infrastructure issues across Windows Server, Azure, Microsoft 365, and networking</li><li>Perform root cause analysis and implement permanent fixes</li><li>Manage Azure infrastructure including VMs, networking, storage, and identity</li><li>Support core services including Active Directory, DNS, DHCP, and Group Policy</li><li>Lead technical input on infrastructure projects and migrations</li><li>Mentor and provide escalation support to 1st and 2nd line engineers</li><li>Ensure systems are secure, stable, and meeting SLA requirements</li></ul> Essential Skills<ul><li>UK Driving License required for occasional client visits</li><li>Proven experience in a 3rd Line Engineer / Senior Infrastructure Engineer role</li><li>Strong hands-on experience with virtualisation technologies (VMware and/or Hyper-V)</li><li>Solid expertise across Windows Server environments</li><li>Experience supporting Azure infrastructure</li><li>Strong understanding of networking fundamentals</li><li>Extensive experience with Active Directory</li><li>Ability to troubleshoot complex, multi-layered infrastructure issues</li><li>Experience working to SLAs in a customer-facing environment</li></ul> Desirable Skills<ul><li>Experience with Azure AD (Entra ID), Intune, and conditional access</li><li>Infrastructure automation and scripting (PowerShell, Terraform, Bicep, ARM)</li><li>Backup, disaster recovery, and business continuity solutions</li><li>Security tooling and best practices</li><li>Relevant certifications (Microsoft, Azure, VMware, ITIL)</li></ul> What's On Offer<ul><li>Salary of £40,000-£50,000 depending on experience</li><li>A technically strong MSP environment with real ownership and impact</li><li>Clear progression into Senior / Lead / Architecture roles</li><li>Training budget and certification support</li><li>Supportive, collaborative engineering team</li><li>Pension, holiday allowance, and additional benefits</li></ul>

3rd Line Support Engineer 

Job Title: Service Desk Analyst (MSP) Salary: Up to £32,000 (depending on experience) Location: Bristol (Hybrid) Employment Type: Full-time, permanentAbout the RoleWe're looking for a Service Desk Analyst to join a fast-paced Managed Service Provider (MSP) environment, supporting a diverse range of customers across multiple technologies. This is a great opportunity for someone who enjoys problem-solving, delivering excellent customer service, and developing their technical skills in a structured MSP setting.Key Responsibilities<ul><li>Provide 1st and 2nd line support to end users via phone, email, and ticketing system</li><li>Troubleshoot issues relating to Windows, Microsoft 365, and basic networking</li><li>Manage incidents and service requests in line with SLAs</li><li>Escalate complex issues to senior engineers where required</li><li>Set up and maintain user accounts, hardware, and software</li><li>Document fixes and contribute to the internal knowledge base</li><li>Deliver a professional, customer-focused support experience</li></ul>Technical Skills &amp; Experience<ul><li>Previous experience in a Service Desk / Helpdesk role, ideally within an MSP</li><li>Strong knowledge of Windows 10/11 and Microsoft 365</li><li>Basic understanding of Active Directory (user management, group policies)</li><li>Familiarity with ticketing systems and ITIL-based processes</li><li>Exposure to networking concepts (DNS, DHCP, TCP/IP)</li><li>Excellent troubleshooting and communication skills</li></ul>Desirable Skills<ul><li>Experience supporting multiple customers or environments</li><li>Exposure to Azure / Intune / Exchange Online</li><li>Relevant certifications (Microsoft, CompTIA, ITIL)</li></ul>What's On Offer<ul><li>Salary up to £32,000</li><li>Hybrid working (Bristol office-based with flexibility)</li><li>Clear progression path within a growing MSP</li><li>Ongoing training and certification support</li><li>Friendly, collaborative team environment</li><li>Modern tools and technologies</li><li>[Additional benefits - pension, holidays, etc.]</li></ul>How to ApplyIf you're a motivated Service Desk Analyst looking to grow your career in an MSP environment, we'd love to hear from you.Apply now or contact us for more information

Service Desk analyst

Role: Senior Infrastructure EngineerLocation: Hertford, HertfordshireModel: Hybrid WorkingSalary: Up to £60,000 Our client, a market leading managed service provider, is seeking an experienced Infrastructure Engineer to join their IT team in a hybrid role. This position will focus on the design, support and ongoing improvement of both on-premise and cloud (Azure) infrastructure, with a strong emphasis on security, resilience and availability.You will play a key role in infrastructure upgrades, new solution design, incident response and disaster recovery planning, working across multiple UK sites with occasional wider travel. Key Responsibilities<ul><li>Design, implement and support on-premise and Azure-based infrastructure</li><li>Manage servers, virtualised environments, storage (SAN/NAS) and network devices</li><li>Monitor system performance, availability, backups and security</li><li>Support disaster recovery and business continuity processes</li><li>Respond to infrastructure incidents and contribute to continuous improvement</li><li>Maintain technical documentation and share knowledge within the team</li></ul> Skills &amp; Experience<ul><li>Proven experience in infrastructure engineering across on-prem and cloud environments</li><li>Strong Microsoft server, virtualisation (VMware / Hyper-V) and networking knowledge</li><li>Good understanding of cybersecurity principles, firewalls and endpoint protection</li><li>Experience working in Agile environments</li><li>Strong troubleshooting, communication and organisational skills</li></ul> Desirable:<ul><li>Proven experience in an MSP environment </li><li>Azure, monitoring tools, storage technologies and advanced networking</li><li>Hands-on experience configuring and managing routers, switches, and firewalls.</li><li>Experience with SAN (Storage Area Network) and NAS (Network Attached Storage) technologies, including provisioning, performance tuning, and backup strategies.</li><li>Excellent written and verbal communication skills.</li><li>Experience in configuring and managing LogicMonitor for infrastructure monitoring, including custom dashboard creation, alert tuning.</li><li>Strong time management, multitasking, and attention to detail.</li><li>Ability to perform under pressure, especially during incidents or high-demand periods.</li></ul> What's on Offer<ul><li>Competitive salary with performance-related bonus</li><li>Hybrid working model</li><li>Excellent pension, holiday allowance and wellbeing benefits</li><li>Ongoing training, development and career progression</li><li>Our client is committed to diversity and inclusion and welcomes applications from candidates of all backgrounds.</li></ul>

Senior Infrastructure Engineer 

Role: 2nd Line Engineer Location: Basildon, Essex Model: Hybrid-Working Salary: Up to £38,000 About Our ClientOur client is a well-established UK-based IT Managed Services Provider (MSP) delivering reliable and forward-thinking IT solutions to businesses across multiple sectors. They offer a broad range of services including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, low-code platforms, and AI technologies. The organisation is known for its strong customer focus, technical expertise, and commitment to service excellence.Role OverviewOur client is seeking a 2nd Line Helpdesk Engineer to provide advanced technical support to their customer base. The role involves resolving complex IT issues directly and handling escalations from the 1st Line Helpdesk team. Support is delivered via phone, email, and a ticketing system, with an additional focus on contributing to and maintaining internal documentation and knowledge bases.Key Responsibilities<ul><li>Provide remote IT support, resolving complex technical issues efficiently</li><li>Troubleshoot and resolve tickets escalated from the 1st Line Helpdesk team</li><li>Maintain and update customer documentation and internal knowledge bases</li><li>Support and mentor junior engineers to help develop team capability</li><li>Attend customer sites occasionally to resolve recurring or high-complexity issues</li></ul>Required Skills &amp; Experience<ul><li>Strong experience with Microsoft server and desktop operating systems</li><li>Hands-on experience with Microsoft 365, SharePoint, Intune, Active Directory, and Teams Voice</li><li>Virtualisation experience with VMware and/or Microsoft Hyper-V</li><li>Fundamental networking knowledge, including switches and firewalls</li><li>Experience with PSA/RMM tools and documentation platforms is advantageous</li></ul>Personal Attributes<ul><li>Adaptable and calm under pressure</li><li>Keen to learn and continuously develop technical skills</li><li>Reliable, honest, and professional</li><li>Strong team player with a collaborative mindset</li><li>Customer-focused with excellent communication and service skills</li></ul>What's on Offer<ul><li>A supportive and collaborative working environment</li><li>Clear opportunities for career progression</li><li>Ongoing training and professional development</li><li>Competitive salary, dependent on experience</li></ul>Right to WorkApplicants must have the right to live and work in the UK. Sponsorship is not available for this role.

2nd Line Engineer 

<h2>Business Development Manager (Field-Based)</h2>Salary: £50,000 + Company Car or Car allowance (OTE £85-90K+) Location: Remote / Field-based (UK) HQ: Buckinghamshire Sector: Manufacturing - Plastics / Aluminium Extrusion<h3>The Role</h3>Our client is looking for an experienced Field-Based Business Development Manager to drive new business growth across the UK. Reporting directly to the Sales Director, you'll be responsible for identifying, developing, and converting new business opportunities while building long-term relationships with customers across a range of manufacturing-led sectors.This is a hands-on, autonomous role, ideal for a commercially driven BDM who enjoys being out in the field, meeting customers, and taking ownership of the full sales cycle. You'll be joining an extremely friendly, approachable, and supportive sales team, where collaboration and knowledge-sharing are central to how the business operates.<h3>Key Responsibilities</h3><ul><li>Proactively identify and develop new business opportunities through field-based activity, networking, referrals, and targeted prospecting</li><li>Manage the full sales cycle, from initial contact and needs discovery through to quotation, negotiation, and contract close</li><li>Build strong, long-term relationships with customers, acting as a trusted commercial partner</li><li>Work closely with internal technical, production, and operations teams to understand capabilities and propose effective, tailored solutions</li><li>Attend face-to-face meetings, site visits, and industry events as required</li><li>Maintain a strong pipeline of opportunities and consistently work towards agreed revenue targets</li><li>Accurately record and manage sales activity, pipeline, and forecasting using the CRM system (e.g. HubSpot or Salesforce)</li><li>Keep up to date with market trends, competitor activity, and customer requirements to inform sales strategy</li><li>Provide regular updates and reports to the Sales Director on progress, opportunities, and challenges</li></ul><h3>Skills &amp; Experience</h3><ul><li>Proven experience as a Business Development Manager or similar field-based B2B sales role</li><li>Strong preference for experience within plastics extrusion, aluminium extrusion, or a related manufacturing environment</li><li>Demonstrable success in winning new business and managing complex, consultative sales processes</li><li>Comfortable working autonomously in a field-based role, with strong organisation and time-management skills</li><li>Confident engaging with stakeholders at different levels, from technical contacts to senior decision-makers</li><li>Experience using a CRM system such as HubSpot or Salesforce to manage pipeline and sales activity</li><li>Strong communication, negotiation, and relationship-building skills</li><li>Full UK driving licence</li></ul><h3>What's on Offer</h3><ul><li>£50,000 basic salary plus package</li><li>Remote, field-based role with flexibility and autonomy</li><li>Supportive, down-to-earth sales leadership and team culture</li><li>Opportunity to make a visible impact within a growing, well-established business</li></ul>

Business Development Manager

Role: Business Development Manager - IT Distribution Salary: £40,000 basic + Double OTE (£80,000) Location: Birmingham We're looking for an ambitious and commercially driven Business Development Manager to join a fast-growing IT distributor and play a key role in driving new revenue, building partner relationships, and expanding our customer base.This is a high-impact role for someone who thrives on winning new business, opening doors, and turning opportunities into long-term trading relationships. What You'll Be Doing<ul><li>Proactively identify, target, and win new reseller and MSP customers</li><li>Build a strong pipeline of qualified opportunities and manage deals from first contact to close</li><li>Develop relationships with key decision-makers across partner organisations</li><li>Work closely with internal sales, vendor and marketing teams to maximise deal success</li><li>Position a broad portfolio of IT, cloud, cybersecurity and infrastructure solutions</li><li>Meet and exceed revenue and gross profit targets</li><li>Maintain accurate forecasting and CRM records</li></ul> What We're Looking For<ul><li>Proven experience in B2B new business sales, ideally within IT distribution, IT services or technology</li><li>A hunter mindset with a strong track record of winning new accounts</li><li>Confident communicator who can engage and influence at all levels</li><li>Commercially astute with strong pipeline and forecasting discipline</li><li>Self-motivated, resilient and driven to succeed</li><li>Comfortable working in a fast-paced, target-driven environment</li></ul> What's On Offer<ul><li>£40,000 basic salary</li><li>Double OTE (£80,000) with an uncapped commission structure</li><li>Hybrid working model</li><li>Clear career progression within a growing business</li><li>Supportive sales leadership and enablement</li><li>Exposure to leading IT vendors and in-demand technologies</li></ul> If you're a high-energy new business sales professional ready to accelerate your earnings and career within IT distribution, we'd love to hear from you.

IT Distribution - BDM

<h3>Senior Social Media Account Executive</h3>Location: West Midlands Salary: £30,000We're looking for an experienced social media professional to join a collaborative and fast-paced team in the West Midlands. This role is ideal for someone creative, proactive and confident managing social activity for multiple brands, with a strong balance of strategic thinking and hands-on delivery.You'll be responsible for planning, creating and managing social content across key platforms, ensuring each brand's tone of voice is clear and consistent. This is a client-facing role, so you'll be comfortable owning relationships, managing timelines and delivering high-quality work.Working closely with creative, marketing and paid teams, you'll support campaign planning, community management and ongoing optimisation through insight and performance reporting. You'll stay on top of social trends and platform updates, using data to improve content and identify new opportunities.Key responsibilities include:<ul><li>Managing social media channels for multiple brands</li><li>Creating, scheduling and publishing engaging content</li><li>Building and managing online communities</li><li>Monitoring trends, competitor activity and platform updates</li><li>Reporting on performance and optimising activity</li><li>Collaborating across teams and leading client conversations</li></ul>About you:<ul><li>4+ years' experience in a social media role (agency experience beneficial)</li><li>Strong knowledge of major social platforms</li><li>Confident content creator with a strong eye for performance</li><li>Organised, detail-focused and comfortable managing multiple projects</li><li>Strong communication skills and confident working with clients</li></ul>Please apply if you suit the criteria.

Senior Social Media Account Executive

UX / UI Product Designer Hybrid - Milton Keynes | Up to £40kA growing technology company in the SaaS space is looking for a UX / UI Product Designer to take full ownership of the product experience.This is a fast-paced scale-up environment with a major 2025 roadmap focused on improving user journeys, building a design system, and introducing AI-driven workflows. You'll work autonomously and move quickly, collaborating closely with product and engineering.What you'll do<ul><li>Design and optimise key B2B workflows (e.g. dashboard, analytics, alerts)</li><li>Create journey maps, wireframes, and interactive prototypes</li><li>Build and maintain a scalable design system in Figma</li><li>Run user research and usability testing with enterprise customers</li><li>Iterate based on data and feedback (analytics + qualitative insights)</li><li>Work closely with product and engineering to deliver pixel-perfect UI</li></ul>You'll need<ul><li>4+ years' experience designing complex B2B SaaS products</li><li>Strong portfolio showing end-to-end UX process and shipped work</li><li>Excellent UX research skills (interviews, testing, heuristic reviews)</li><li>Expert in Figma (or equivalent) and prototyping</li><li>Experience working with design systems and React teams</li><li>Solid understanding of accessibility and responsive design</li><li>Strong written communication and async working style</li></ul>Nice to have<ul><li>Experience with feedback, survey or analytics platforms</li><li>Familiarity with component libraries (Storybook, MUI, Chakra, etc.)</li><li>Motion design experience (Framer Motion, Lottie)</li><li>Basic HTML/CSS</li></ul>Package<ul><li>£35-40k</li><li>Hybrid (Milton Keynes - 2 days/week)</li><li>Pension, holiday allowance, and equipment budget</li><li>Small team with strong ownership and visible impact</li></ul>

UX/UI Designer

Product Marketing Manager | B2B SaaS | Hybrid, Milton Keynes | £55k+A growing B2B SaaS company, is hiring a Product Marketing Manager to own product positioning, packaging, and go-to-market across their expanding platform portfolio.This is a commercial, revenue-focused role sitting between Product, Sales, and Marketing, turning complex platform capabilities into clear, differentiated, and sellable propositions that drive pipeline, win rates, and expansion.Key responsibilities:<ul><li>Own product positioning, messaging, and value propositions by buyer persona</li><li>Translate technical features into clear customer outcomes</li><li>Define product tiers, use cases, and packaging</li><li>Support pricing logic and bundles</li><li>Lead go-to-market and product launches</li><li>Deliver sales enablement (one-pagers, use cases, demo narratives, objection handling)</li><li>Ensure messaging is consistent across website, decks, proposals, and campaigns</li><li>Gather market and customer insight to refine positioning continuously</li></ul>Success measures: clear and consistent messaging, confident sales teams, stronger differentiation, and improved expansion opportunities.Ideal candidate:<ul><li>Experience in Product Marketing, Solution Marketing, or Sales Enablement (B2B SaaS/platform)</li><li>Strong at simplifying complex products into compelling value</li><li>Commercial, pragmatic, and comfortable influencing cross-functionally</li><li>Hands-on, delivery-focused, and thrives in a scaling SaaS environment</li></ul>

Product Marketing Manager

ServiceNow Developer / Platform Lead Location: North London Salary: Up to £65k (DOE) Contract: Permanent, Full-timeOverview An IT department within a large, multi-site organisation is seeking an experienced ServiceNow Developer to take ownership of its ServiceNow platform and lead development, automation, and optimisation.This is a hands-on technical role with strategic influence, focused on modernising IT service delivery and digitising business processes using ServiceNow and JavaScript-driven customisation.Key Responsibilities<ul ><li >Act as the technical lead and subject-matter expert for the ServiceNow platform</li><li >Design, build, and maintain workflows, automations, and service catalogue items</li><li >Develop and customise ServiceNow using JavaScript (Business Rules, Client Scripts, Script Includes, UI Policies)</li><li >Own platform administration including upgrades, security, performance, and technical debt</li><li >Build and maintain REST API integrations with systems such as Entra ID and HR platforms</li><li >Deliver joiner, mover, and leaver automation and cross-system data flows</li><li >Translate IT and business requirements into scalable technical solutions</li><li >Produce clear technical documentation and development standards</li><li >Work closely with Information Security to ensure platform security and compliance</li></ul>Why Apply<ul ><li >Full ownership of an enterprise ServiceNow platform</li><li >Strong technical autonomy and long-term stability</li><li >Opportunity to shape how ServiceNow and JavaScript are used to drive digital transformation</li></ul>

ServiceNow Developer

Partner Marketing ManagerLocation: Birmingham (Hybrid - 3 days office / 2 days WFH) Type: Permanent Sector: Technology / Consumer Electronics / B2B Marketing Salary: £30,000-35,000 Dependant on experienceThe RoleWe are looking for a dedicated Partner Marketing Manager to work closely with key technology vendors in the UK market. This role will act as the primary marketing partner for assigned vendors, owning the planning and execution of go-to-market (GTM) strategies, joint marketing campaigns, and events.The successful candidate will be embedded with vendor partners, working directly with their teams to drive brand visibility, pipeline growth, and commercial outcomes through strategic and hands-on marketing activity.This is a high-impact role and has been prioritised for immediate hire.Key Responsibilities<ul><li>Act as the main marketing point of contact for assigned vendor partners in the UK</li><li>Build and maintain strong relationships with vendor marketing teams</li><li>Develop and execute joint go-to-market plans aligned to commercial objectives</li><li>Plan, manage, and deliver marketing campaigns across digital, field, and event channels</li><li>Own the delivery of partner-led events, launches, and activations</li><li>Coordinate internal stakeholders to ensure campaigns are executed effectively</li><li>Track performance, report on outcomes, and optimise activity based on results</li><li>Manage marketing calendars, budgets, and partner commitments</li></ul>Experience &amp; Skills - Training provided, Strong Marketing Background<ul><li>Proven experience in marketing (Essential)</li><li>Background working with technology vendors, channels, or large brands (desirable) </li><li>Strong experience delivering GTM plans and marketing campaigns end to end (desirable)</li><li>Experience planning and executing events (desirable)</li><li>Confident stakeholder manager, comfortable working directly with senior vendor contacts (desirable)</li><li>Highly organised with strong project management skills</li><li>Commercially minded and results-focused</li></ul>Nice to Have<ul><li>Experience working with global technology brands</li><li>Familiarity with marketing automation, CRM, or campaign performance tools</li><li>UK market experience</li></ul>Working Pattern<ul><li>Hybrid working: 3 days in the Birmingham office, 2 days remote</li></ul>Reporting Line<ul><li>Reports directly into senior leadership / marketing leadership</li></ul>

Partner Marketing Manager 

Role: Senior Infrastructure &amp; 3rd Line IT Engineer Working pattern: Full time, Monday to Friday Base location: Kent (occasional travel to other UK offices required) Salary: Up to £50,000 per year (dependent on experience) Employment type: PermanentThe opportunityA well-established UK organisation operating across multiple sites is seeking a senior-level IT professional to strengthen its infrastructure function. This role is suited to someone who enjoys solving complex technical issues while also contributing to wider technology improvements and transformation projects.You will take ownership of high-level support escalations and play a key role in developing, maintaining, and securing a hybrid IT environment.The roleAs part of a central IT team, you will act as the escalation point for complex technical issues and contribute to the design, delivery, and ongoing improvement of infrastructure services across the business. This is a hands-on role combining operational support with project delivery, vendor coordination, and mentoring responsibilities.Key duties* Act as the highest point of technical escalation for infrastructure and systems issues * Support and improve IT services across multiple UK locations * Deliver and contribute to infrastructure projects such as system migrations, disaster recovery, and network upgrades * Administer and enhance Microsoft 365 and Azure-based services * Manage backup, recovery, and resilience solutions * Work closely with external suppliers and internal stakeholders * Provide guidance and knowledge sharing to junior IT team members * Support security compliance initiatives, including access control and multi-factor authentication * Produce and maintain technical documentation and service improvementsAbout youYou are an experienced infrastructure engineer who enjoys both troubleshooting and long-term technical improvement. You are comfortable working independently, communicating with non-technical stakeholders, and supporting less experienced colleagues.Essential experience* Significant experience in a senior IT support or infrastructure role * Background working within IT service management frameworks (e.g. ITIL) * Proven experience supporting multi-site environmentsTechnical skills (preferred)* Windows Server environments (2012 onwards) * Microsoft 365 and Azure administration * Active Directory and Entra ID * Networking fundamentals including routing, switching, VPNs, and firewalls * Experience with enterprise networking equipment (e.g. Cisco) * Virtualisation platforms such as Hyper-V * Backup and recovery platforms * Network-attached storage solutionsWhat's on offer* Competitive salary package * Ongoing training and professional development support * Clear opportunities for career progression * Inclusive and collaborative working environment * Enhanced holiday entitlement * Pension scheme * Health and wellbeing benefits * On-site parking * Employee wellbeing and discount programmes * Referral incentives

Role: Head of Sales Location: Birmingham / Hybrid (3 days in office) Package: Up to £120,000 DOE A leading UK technology business is looking for an exceptional Head of Sales to lead, inspire and elevate its sales organisation during an exciting phase of growth. This is a senior, high-impact leadership role for a commercially astute sales leader who thrives on building high-performing teams, driving revenue growth and strengthening vendor and customer partnerships across the IT channel. If you're passionate about coaching people, scaling performance, and shaping sales strategy in a fast-moving technology business - this role offers real influence and reward. What you'll be doingLead &amp; Inspire<ul><li>Build, coach and develop a high-performing sales team</li><li>Create a culture of accountability, collaboration and solution-led selling</li><li>Elevate performance through hands-on leadership and coaching</li></ul>Drive Growth<ul><li>Grow the active trading customer base and maximise account potential</li><li>Ensure revenue and gross profit targets are consistently exceeded</li><li>Turn opportunities into long-term customer relationships</li></ul>Optimise Sales Operations<ul><li>Oversee sales operations to improve processes and seller effectiveness</li><li>Enhance CRM usage, reporting and pipeline visibility</li><li>Free up sales time for what matters most - customer engagement</li></ul>Strengthen Vendor &amp; Go-to-Market Execution<ul><li>Represent the business in senior vendor and customer engagements</li><li>Deliver joint campaigns, promotions and GTM initiatives</li><li>Work closely with marketing and vendor teams on compelling propositions</li></ul> What we're looking for<ul><li>Proven senior sales leadership experience, ideally within IT distribution or technology</li><li>A track record of building, coaching and scaling high-performing sales teams</li><li>Strong commercial acumen with deep understanding of forecasting, pipeline and sales metrics</li><li>Confident communicator able to influence across customers, vendors and internal teams</li><li>Experience driving operational improvement within a sales function</li></ul> If you are an experienced sales manager within the tech industry looking for a new challenge, we want to hear from you! Apply now with an up-to-date CV to be considered.

Head of Sales

<h3 >PPC Specialist</h3>Salary: £30,000 Location: Birmingham (Hybrid working)We're looking for a PPC Specialist to join a growing digital agency based in Birmingham. This is a great opportunity for someone with solid paid search experience who wants to develop broader performance marketing skills in a supportive agency environment.<h4 >The Role</h4>You'll be responsible for planning, managing, and optimising PPC campaigns across Google Ads and other search platforms, working closely with account managers and clients to drive strong results.<h4 >Key Responsibilities</h4><ul><li>Manage and optimise PPC campaigns across Google Ads</li><li>Keyword research, bid management, and performance analysis</li><li>Write and test ad copy to improve CTR and conversions</li><li>Monitor budgets and report on campaign performance</li><li>Collaborate with the wider digital team to support integrated strategies</li></ul><h4 >About You</h4><ul><li>Proven PPC experience within a digital agency environment (essential)</li><li>Strong understanding of paid search best practices</li><li>Analytical mindset with confidence using data to inform decisions</li><li>Excellent communication and organisation skills</li></ul><h4 >Desirable (but not essential)</h4><ul><li>Experience with Paid Social (Meta, LinkedIn, etc.)</li><li>SEO knowledge or experience</li><li>A willingness to learn and develop new channels, full training provided</li></ul><h4 >What's On Offer</h4><ul><li>£30,000 salary</li><li>Hybrid working (Birmingham-based office)</li><li>Ongoing training in Paid Social and SEO</li><li>Supportive, collaborative agency culture</li><li>Clear opportunities for progression</li></ul>If you're a PPC Specialist with agency experience and want to expand your skill set across performance marketing, we'd love to hear from you.

PPC Specialist

Role: Sales Director Industry: Managed Print &amp; IT Managed Services Location: Surrey Base salary up to £120,000 + Double OTEThe OpportunityWe are a well-established and growing Managed Print Services (MPS) business, supported by a sister IT Managed Services (MSP) company, delivering end-to-end workplace technology solutions to SMEs and mid-market organisations.We are now seeking an experienced Sales Director to lead, scale, and unify our sales strategy across both businesses. This is a senior, high-impact leadership role with full responsibility for revenue growth, sales performance, and go-to-market execution.The Role* Own and deliver the sales strategy across Managed Print and IT Managed Services * Lead, coach, and develop a multi-disciplinary sales team across both businesses * Drive new business acquisition while strengthening key client and partner relationships * Align sales activity with marketing, service delivery, and leadership teams * Oversee forecasting, pipeline management, and performance reporting * Play a key role in pricing strategy, proposition development, and cross-sell/upsell initiatives * Be a visible leader with a regular office presence across our Surrey locationsAbout You* You will be a proven sales leader with: * Significant experience in both Managed Print Services and IT Managed Services (MSP) - this is essential * A strong track record of building and leading high-performing sales teams * Demonstrable success driving sustained revenue growth and exceeding targets * Strategic mindset with hands-on leadership capability * Excellent commercial, negotiation, and stakeholder management skills * Confidence operating at board and senior leadership level * Willingness and ability to be office-based across multiple Surrey sitesPackage &amp; Benefits* Base salary up to £120,000 * Double OTE with an uncapped, performance-driven commission structure * Senior leadership role with real influence on business direction * Opportunity to shape and grow two closely aligned, complementary businesses * Supportive leadership team and strong operational foundations

Sales Director 

<h3 >Role: Vendor Portfolio Executive Location: Birmingham (Hybrid - WFH Monday &amp; Friday) Salary: £35,000</h3><h3 >Why this role?</h3>This is a key commercial role sitting at the heart of our vendor strategy. You'll be the person who brings clarity to complex vendor portfolios - deciding what matters, what doesn't, and why - and making sure Sales, Marketing, Procurement and Vendors are all aligned.If you enjoy understanding products, spotting opportunities, and shaping how a business focuses its effort (without carrying a sales target or negotiating contracts), this role is for you.<h3 > What you'll be doing</h3><ul ><li >Owning product and portfolio clarity for assigned vendors - what we sell, where it fits, and where it's going</li><li >Translating vendor roadmaps and updates into clear, usable guidance for internal teams</li><li >Acting as the internal product expert and source of truth</li><li >Supporting Sales with positioning, focus ranges, and competitive context</li><li >Working closely with Vendor Enablement, Procurement, Marketing and Finance to keep everything joined up</li><li >Managing product lifecycle visibility - new launches, transitions, and end-of-life planning</li></ul><h3 > What you won't be doing</h3><ul ><li >❌ Negotiating vendor terms</li><li >❌ Setting pricing or rebates</li><li >❌ Placing purchase orders or managing stock</li><li >❌ Carrying a sales target</li></ul>This role is about insight, structure, and influence - not transactions.<h3 > Who this role suits</h3>You'll likely come from a background in:<ul ><li >Vendor or Product Enablement</li><li >Purchasing / Buying / Procurement (commercially focused)</li><li >Sales Operations or Commercial Operations</li><li >Presales / Solutions Consulting</li><li >Vendor or Channel Management</li></ul>You're organised, commercially curious, confident working cross-functionally, and enjoy being the person who makes sense of complexity. <h3 >Why join us?</h3><ul ><li >Influence real commercial decisions without sales pressure</li><li >Work closely with leading vendors and senior internal stakeholders</li><li >Shape portfolio direction and support scalable growth</li><li >Be part of a collaborative, fast-moving environment where clarity matters</li></ul> If you think this could be the ideal next role for you, please apply with an up to date CV to be considered.

Vendor Portfolio Executive

IT Trainer - Newcastle - Full timeSalary - Competitive D.O.E.We are on the search for a passionate, and well experienced IT Trainer around the North-east area, to Train, Mentor and Support internal employees at our central Newcastle office.Training Development and Delivery:<ul><li>Develop, update, and maintain training materials, user guides, and documentation for IT Systems.</li><li>Conduct in-person and remote training sessions for employees</li><li>Tailor training programs to meet the needs of different audiences, ensuring all employees understand and can effectively use the IT Systems in place.</li></ul> Content Creation:<ul><li>Use creativity and innovation to design engaging and interactive training content.</li><li>Utilize various multimedia tools and platforms to create videos, presentations, and e-learning modules.</li><li>Continuously improve training materials based on feedback and evolving needs.</li></ul> IT Training and Support:<ul><li>Provide training on in-house systems, and other IT-related topics.</li><li>Stay updated with the latest IT trends and incorporate relevant information into training sessions.</li><li>Offer support and guidance to employees on IT issues as required.</li></ul> Collaboration and Communication:<ul><li>Work closely with IT and operational teams to understand system updates and changes.</li><li>Communicate effectively with all levels of the business to promote a culture of continuous system learning and improvement.</li><li>Gather and analyse feedback from training sessions to identify areas for system or process improvement.</li></ul> Qualifications:<ul><li>Proven experience as an IT Trainer or similar role.</li><li>Excellent communication and presentation skills.</li><li>Proficient in creating training content using multimedia tools.</li><li>Ability to explain complex concepts in a clear and concise manner.</li><li>Strong organisational skills and attention to detail.</li><li>Willingness to travel frequently across the UK.</li><li>Experience in data protection, phishing awareness, and office applications training is desirable.</li></ul> To Apply :Send your CV and a cover letter outlining your experience and why you would be a great fit for this role to henry.gregory@nextech-group.co.ukMake your mark in the IT industry with us. Apply now and start your journey with a company that values your expertise and dedication.

IT Trainer - Newcastle - Salary Competitive***

Role: Network Engineer Salary: £45,000 Location: Kent - Hybrid Employment Type: Full-time, permanentAbout UsWe are a dynamic managed-connectivity services provider specialising in fast, reliable, resilient and secure networking solutions. We deliver network services across a variety of sectors - often to blue-chip clients - using a mix of backhaul technologies such as wireless, fixed line, satellite and mobile connectivity. Alongside this, we develop in-house software and data solutions, offering a blend of networking and technology exposure.The RoleAs a Network Engineer, you will support the design, implementation, and maintenance of customer network infrastructure. Acting as a technical liaison between clients and the internal engineering team, you will help deliver network rollouts, provide ongoing support, and ensure network performance and security. You'll also contribute to large-scale customer and internal network projects and support technical knowledge sharing within the team.Key Responsibilities* Provide network support: troubleshoot and resolve network issues including connectivity, hardware, and software faults. * Assist in installation and configuration of enterprise-level network equipment - routers, switches, firewalls, wireless access points, etc. * Monitor network performance and recommend optimisations. * Help implement and maintain network security measures (firewalls, VPNs, intrusion detection, etc.). * Perform regular maintenance: firmware updates, patching, backups to ensure network availability and reliability. * Maintain accurate documentation: network configurations, diagrams, process notes. * Collaborate with internal teams and external stakeholders on project planning and implementation. * Participate in delivery of larger network projects - from design through implementation, test and handover. * Assist with training and mentoring more junior team members.Person Specification / What You'll Bring* Some previous experience in network support or engineering. * Solid understanding of core networking principles: TCP/IP, DNS, DHCP, subnetting, routing/switching. * Familiarity with enterprise-grade network equipment (routers, switches, firewalls, wireless access points). * Basic understanding or interest in network security practices. * Strong problem-solving skills, attention to detail, and ability to work both independently and in a team. * Good verbal and written communication skills - able to liaise with clients and collaborate with colleagues. * Certifications Needed - CCNA * Certifications Welcome - CCNP, CWNA, JNCIA-JUNOS, PCNSAWhy Work With Us* Opportunity to gain exposure to a broad range of networking technologies - wireless, fixed line, satellite, mobile. * Work on diverse customer projects across different sectors, giving a variety of technical challenges. * A supportive team environment with room to grow and develop your skills. * Chance to contribute meaningfully to projects delivering real-world connectivity solutions.

Network Engineer GBP45000

Role: Junior Network Engineer Salary: £27,000 Location: Kent - Hybrid Employment Type: Full-time, permanentAbout the OrganisationA leading managed-connectivity and technology solutions provider is seeking a Junior Network Engineer to join its growing technical team. The organisation delivers fast, resilient and secure networking services across a range of sectors including infrastructure, construction and engineering. Using technologies such as wireless, fixed line, satellite and mobile connectivity-alongside in-house software tools-this company offers an exciting environment to develop and grow your networking skills.The RoleAs a Junior Network Engineer, you will support senior engineers in the design, implementation and maintenance of customer networks. You will help ensure reliable network performance, assist in deployments, and contribute to day-to-day operational support while gaining exposure to modern networking technologies and security practices.Key Responsibilities* Assist with troubleshooting and resolving connectivity, hardware and software network issues. * Support the installation, configuration and testing of routers, switches, firewalls and wireless access points. * Monitor network performance, highlight inefficiencies and recommend improvements. * Contribute to implementing and maintaining network security measures including firewalls, VPNs and intrusion detection systems. * Help with routine maintenance such as firmware updates, patching and backups. * Maintain accurate documentation of network setups, diagrams and processes. * Work collaboratively with cross-functional teams and take part in project planning activities. * Stay updated on evolving network technologies, trends and security threats.About You* A degree in Computer Science, IT or a related discipline (or equivalent practical experience). * Strong understanding of networking fundamentals: TCP/IP, DNS, DHCP, routing, switching, VLANs and subnetting. * Basic exposure to routing protocols such as OSPF or BGP is beneficial. * Understanding of network security concepts, including VPNs, IDS/IPS and encryption. * Confident troubleshooting using monitoring tools or packet analysis. * Clear communication skills and ability to work well within a team. * Certifications such as CCNA or Network+ are desirable but not essential. * Successful candidates may be required to undergo background checks.

Junior Network Engineer GBP 27000

Job Title: Social Media &amp; Content Creator (Multiple Roles) Location: Wolverhampton (Fully On-site) Salary: £28,000 - £32,000 per yearOn behalf of my client, I am recruiting multiple Social Media &amp; Content Creators to join their growing in-house team based in Wolverhampton. These fully on-site roles are ideal for creative, hands-on individuals who are passionate about building brand presence through engaging, high-quality content.The client is open to shaping the role around the right skillset, so if your experience is very close but not an exact match, you are strongly encouraged to apply.<h3 >Key Responsibilities</h3><ul><li>Develop and deliver social media strategies across key platforms</li><li>Create engaging written, visual, and video content</li><li>Manage posting schedules, community engagement, and channel optimisation</li><li>Contribute to creative brainstorming and campaign ideas</li><li>Plan and support content shoots, including on-site production</li><li>Analyse performance metrics and report on results</li><li>Collaborate with internal teams to ensure consistent brand messaging</li></ul><h3 >About You</h3><ul><li>Experience in social media, content creation, or digital marketing (level flexible)</li><li>Strong copywriting, storytelling, and creative skills</li><li>Confident creating and editing short-form video content</li><li>Organised, proactive, and able to manage multiple projects</li><li>Comfortable working on-site and involved in hands-on content production</li></ul><h3 >What's on Offer</h3><ul><li>£28,000 - £32,000 salary, depending on experience</li><li>Employee discounts</li><li>Creative, collaborative working culture</li><li>Opportunities to contribute to campaigns and help shape brand voice</li></ul>

Social Media Content Creator (Multiple Hires)

Job Title: Senior Social Media &amp; Content Creator (Multiple Roles) Location: Birmingham (On-site) Salary: £30,000 per year Driving Licence: RequiredOn behalf of my client, I am seeking multiple Senior Social Media &amp; Content Creators to join their growing Birmingham-based team. This is a fully on-site role for creative, strategic individuals who can elevate brand presence, manage multi-platform social strategies, and produce high-quality content. A full driving licence is essential for travel to shoots and on-location work.Key Responsibilities<ul><li>Develop and deliver social media strategies across all major platforms</li><li>Create engaging written, visual, and video content</li><li>Manage posting schedules, community engagement, and channel optimisation</li><li>Lead creative brainstorming and contribute campaign ideas</li><li>Plan and oversee content shoots, including on-site production</li><li>Analyse metrics and report on channel performance</li><li>Collaborate with internal teams to ensure consistent brand messaging</li></ul>About You<ul><li>3+ years' experience in social media, content creation, or digital marketing</li><li>Strong copywriting, storytelling, and multimedia content skills</li><li>Confident shooting and editing short-form video content</li><li>Highly organised, proactive, and able to manage multiple projects</li><li>Full UK driving licence</li><li>Comfortable with on-site content production</li></ul>What's on Offer<ul><li>£30,000 salary</li><li>Employee discounts</li><li>Creative, collaborative working culture</li><li>Opportunities to lead campaigns and shape brand voice</li></ul>

Social Media Content Creators 

Mid-Level Social Media Content CreatorLocation: Birmingham (Hybrid) Salary: £30,000 Start Date: January 2026 Experience: Minimum 2 years' agency experienceOn behalf of our client, we are recruiting a Mid-Level Social Media Content Creator to join a Birmingham-based agency on a hybrid basis, starting January 2026 (or as close to this date as possible).This role is ideal for a hands-on content creator who can confidently plan, shoot, edit and deliver high-quality social content while supporting strategy and performance across a variety of clients and industries.Key Responsibilities<ul><li>Create high-quality static social assets and engaging short-form video content</li><li>Plan, shoot and edit content using iPhone and DSLR equipment, ensuring correct framing, levelling and ratios</li><li>Schedule content in line with platform best practices</li><li>Support the development of social media strategies, including content pillars</li><li>Research client industries and audiences to inform content and strategy</li><li>Monitor and interpret social media analytics, using insights to optimise future content</li><li>Demonstrate previous success in organic social media management</li><li>Work independently and collaboratively within an agency environment</li></ul>Required Skills &amp; Experience<ul><li>Minimum 2 years' experience in an agency setting</li><li>Strong working knowledge of:</li><ul><li>CapCut</li><li>Canva</li><li>Adobe Premiere Pro</li><li>Asana</li><li>Monday.com</li><li>Social scheduling tools such as Hootsuite, Sprout Social, Rella or similar</li></ul><li>Confident using filming equipment including iPhone, DSLR cameras, tripods and wireless RØDE microphones</li><li>Strong understanding of content pillars, platform ratios and scheduling best practice</li><li>Ability to analyse social media performance and apply insights</li></ul>About the Candidate<ul><li>A proactive self-starter with strong initiative</li><li>Comfortable working independently and as part of a team</li><li>Strong written and verbal communication skills</li><li>Professional and confident in an agency environment</li><li>Driving licence beneficial but not essential</li></ul>What's on Offer<ul><li>£30,000 salary</li><li>Hybrid working in Birmingham</li><li>Employee discount card</li><li>Opportunity to work across a range of clients and industries</li><li>January 2026 start date</li></ul>

Mid Level Social Media Content Creator (Agency)

Role: Data Analyst - 12 Month FTC Location: Manchester (Hybrid/Office-based) Salary: Up to £28,000 per annum Sector: IT Managed ServicesOverviewWe are working with a growing IT Managed Services provider who are looking to appoint a Data Analyst to join their data team on a 12-month fixed-term contract. This role is well suited to someone with 1-2 years' experience who is looking to further develop their technical and analytical skills within a supportive, technology-driven environment.The successful candidate will support the analysis of internal operational data and customer-linked datasets, helping the business gain meaningful insights and improve decision-making.You will work closely with both technical and non-technical stakeholders, ensuring data is accurate, well-structured, and presented in a clear and accessible way.Key Responsibilities* Support the analysis of internal and customer-related datasets to identify trends, risks, and opportunities * Design, build, and maintain reports and dashboards using Power BI * Write and maintain SQL queries to support reporting and analytical requirements * Assist in the development and maintenance of ETL/ELT pipelines using Azure Data Factory * Contribute to data warehousing initiatives, supporting data accuracy and consistency * Translate business requirements into clear reports and visualisations * Help maintain data quality, governance, and security best practices * Collaborate with internal teams to support data-driven decision makingEssential Skills &amp; Experience* 1-2 years' experience in a Data Analyst or similar analytical role * Working knowledge of SQL, including: * Writing queries with joins * Basic query optimisation * Exposure to CTEs and window functions * Hands-on experience with Power BI, including: * Building reports and dashboards * Basic data modelling (relationships, star schema awareness) * Creating DAX measures and calculations * Some experience or exposure to Azure Data Factory or similar ETL tools * Understanding of data warehousing concepts * Ability to analyse datasets and communicate findings clearly to stakeholders * Strong analytical mindset with good problem-solving skillsDesirable (Not Essential)* Experience within an IT Managed Services or technology-focused organisation * Exposure to Azure data platforms such as Azure SQL or Synapse * Awareness of data governance, compliance, or data quality principlesWhat's on Offer* Salary up to £28,000 * 12-month fixed-term contract with hands-on exposure to modern data tools * Opportunity to develop skills in Power BI, SQL, and Azure technologies * Supportive team environment with scope for learning and progression

Data Analyst 

Data Analyst (Entry Level) - 12-Month Fixed Term Contract Location: Manchester (Hybrid/Office-based) Salary: £26,000 - £28,000 per annum Sector: IT Managed ServicesOverview: We're partnering with a fast-growing IT Managed Services provider who is looking for a Data Analyst to join their team. This is an excellent opportunity for someone with 1-2 years of experience who is looking to develop their analytical skills and gain hands-on experience with SQL, Power BI, and Azure data platforms.You will help transform internal and customer data into clear insights that support business decisions. You'll work closely with both technical and non-technical teams, ensuring data is accurate, well-organised, and easy to understand.Key Responsibilities<ul><li>Analyse datasets to identify trends, risks, and opportunities that support business decision-making</li><li>Assist in designing and maintaining dashboards and reports in Power BI</li><li>Write and optimise SQL queries to support reporting and analytics needs</li><li>Support ETL/ELT processes using Azure Data Factory</li><li>Help maintain data quality, governance, and performance in line with best practices</li><li>Collaborate with colleagues to turn business requirements into actionable insights and visualisations</li></ul>Essential Skills &amp; Experience<ul><li>1-2 years' experience in a data or analytics role</li><li>Strong SQL skills (experience with joins, CTEs, and query optimisation)</li><li>Experience with Power BI (creating dashboards, reports, and basic data modelling)</li><li>Familiarity with data pipelines/ETL processes (experience with Azure Data Factory is a plus)</li><li>Good analytical and problem-solving skills, with the ability to explain insights to non-technical stakeholders</li><li>Interest in developing your skills in data warehousing and Azure-based platforms</li></ul>Desirable (Not Essential)<ul><li>Experience in IT Managed Services or a technology-driven environment</li><li>Exposure to Azure SQL, Synapse, or other cloud-based data platforms</li><li>Awareness of data governance or compliance frameworks</li></ul>

Data Analyst (Entry-Level)

Job Title: Graphic DesignerSalary: £25,000-£35,000Location: West Midlands (Head Office) (On-Site)The OpportunityA brilliant opportunity for a creative, detail-driven Graphic Designer to join a fast-paced and forward-thinking business within the beauty and wellness sector.You'll be part of a collaborative commercial team where ideas turn into visuals that inspire, engage, and sell. From digital campaigns and social content to print materials and packaging, this is your chance to make an impact and help shape the visual identity of a growing brand portfolio.What You'll DoCreative &amp; Design Execution<ul><li>Design engaging visuals for digital and print - including social media graphics, web assets, packaging, and campaign materials.</li><li>Maintain consistency across all brand visuals, ensuring a cohesive and recognisable look and feel.</li><li>Translate briefs into creative concepts that support marketing goals.</li></ul>Collaboration<ul><li>Work closely with marketing, product, and content teams to deliver effective visual solutions.</li><li>Contribute to brainstorming sessions and campaign idea development.</li></ul>Brand &amp; Visual Identity<ul><li>Support the evolution of brand guidelines and creative direction.</li><li>Ensure all materials align with brand tone, quality, and message.</li></ul>Project Management<ul><li>Manage multiple projects at once while meeting deadlines.</li><li>Prepare artwork for production and coordinate with external suppliers when needed.</li></ul>Innovation<ul><li>Keep up with design trends and technologies to continuously improve creative output.</li><li>Bring fresh ideas that push the brand's visual presence forward.</li></ul>About You<ul><li>Strong portfolio showcasing digital and print design work.</li><li>Minimum 3 Years experience in a similar role</li><li>Confident in Adobe Creative Suite (Photoshop, Illustrator, InDesign).</li><li>Excellent attention to detail with a passion for visual storytelling.</li><li>Able to juggle multiple projects and adapt to changing priorities.</li><li>A team player who enjoys collaboration and creative problem-solving.</li><li>Bonus: Experience with motion graphics, video editing, or web design.</li></ul>Why You'll Love This RoleYou'll join a creative, supportive environment that values innovation and design excellence. Every project you touch will be seen by thousands - giving you the chance to grow your portfolio and your career while making a real visual impact.

Graphic Designer

Position: Junior Brand Manager Location: Head Office (Birmingham -West Midlands) (On-Site) The OpportunityWe're looking for a dynamic and commercially focused Brand Manager to join a growing business in the beauty and wellness sector. This is a fantastic role for someone eager to develop their brand management skills, working closely with an experienced Marketing Director to shape and deliver creative, impactful brand strategies.You'll take ownership of key brands within the portfolio, helping to drive sales, grow awareness, and maintain consistency across all marketing channels - from digital and social to in-store and trade communications.What You'll Be DoingDriving Brand &amp; Commercial Success<ul><li>Develop and deliver integrated brand campaigns that drive awareness and sustainable growth.</li><li>Analyse brand performance and provide actionable recommendations to improve results.</li><li>Act as brand guardian, ensuring tone, visuals, and messaging align with brand values.</li><li>Collaborate with sales, education, and creative teams to ensure brand plans are fully aligned.</li><li>Identify new opportunities across retail, digital, and professional channels to increase brand visibility.</li><li>Present product, campaign, and promotional ideas to the commercial team for review.</li><li>Support the execution of trade marketing and communication plans.</li><li>Manage relationships with existing brand and supplier partners.</li><li>Produce regular marketing updates, newsletters, and content to highlight success stories and new launches.</li><li>Brief and oversee creative materials, ensuring timely and high-quality delivery.</li><li>Support customer database management to enable targeted campaigns.</li><li>Coordinate with the education team on brand-led training and event activity.</li></ul>Digital &amp; Content Marketing<ul><li>Plan and execute engaging digital and social campaigns to enhance brand engagement.</li><li>Keep websites, blogs, and social channels up to date with fresh, relevant content.</li><li>Manage brand imagery, videos, and digital assets to ensure consistent presentation.</li></ul>Insights &amp; Strategy<ul><li>Lead customer and market research projects to inform brand strategy.</li><li>Monitor sales performance, promotional success, and category positioning.</li><li>Stay ahead of competitor activity and emerging trends to maintain brand advantage.</li></ul>Growth &amp; Development<ul><li>Take a proactive approach to personal development and skills enhancement.</li><li>Collaborate with colleagues and share knowledge to support team success.</li><li>Stay informed on marketing innovations and industry movements.</li></ul>About You<ul><li>A strategic thinker with a commercial mindset.</li><li>Passionate about brands and creative storytelling.</li><li>Confident communicator who builds strong internal and external relationships.</li><li>Analytical and detail-oriented, with an eye for identifying growth opportunities.</li><li>Calm, adaptable, and able to balance multiple priorities effectively.</li><li>Enthusiastic and curious - someone who thrives in a collaborative environment.</li></ul>Apply now if this sounds like a good fit!

Junior Brand Manager

Role: IT Field Engineer Location: London Salary: £40,000OverviewWe are an established IT services provider supporting clients within highly regulated, security-focused environments. Our work spans on-site and remote support, cloud technologies, and enterprise infrastructure. We are seeking an IT Field Engineer based within commutable distance of Central London to deliver high-quality technical support across multiple client sites.This is a hands-on role suited to someone passionate about technology, troubleshooting, and working directly with end users in fast-paced environments. When not on site, you will provide second-line support as part of a wider service desk team.Key Responsibilities* Provide on-site IT support across multiple customer locations in and around London * Deliver 2nd line support for desktop, server, network, and cloud-based issues * Troubleshoot complex technical environments and time-critical incidents * Build strong working relationships with end users and key stakeholders * Accurately log and document incidents, requests, and resolutions * Escalate issues in line with agreed procedures when required * Support the service desk remotely via phone and email when not on site * Share knowledge and contribute to continuous improvement within the support team * Act as a professional and reliable technical representative at customer sitesRequired Experience &amp; Skills* Minimum 2 years' experience in a 2nd Line Service Desk or IT Support role * At least 1 year's experience working as a Field Engineer across multiple customer sites * Experience working within an IT Solution Provider / MSP environmentStrong knowledge of:* Microsoft Azure * Microsoft 365 / Office 365 * Windows Server &amp; Windows OS * Active Directory * Virtualised environments * Networking (LAN, WAN, VPN, Wireless) * Microsoft Exchange &amp; Outlook * Antivirus solutions * Data backup solutions (including Veeam and cloud-hosted backups) * Proven PC hardware and software troubleshooting skills * Excellent communication skills with a professional telephone manner * Strong customer service focus and attention to detail * Ability to manage workload independently and work under pressure * Flexible, proactive, and eager to expand technical knowledgeBenefits* Competitive annual leave allowance * Overtime and on-site incentives * Pension scheme * Health cash plan * Access to employee benefits and discount platforms * Training and professional development opportunities * Social events * Cycle-to-work scheme * Electric car leasing scheme * Access to discounted hardware and software

IT Field Engineer 

Business Development Executive/SalesLocation: Hybrid - Bishop's Stortford (2 days on-site) Salary: £30k-£35k+ (DOE) + Bonus + Comission Start: JanuaryAre you hungry to grow, eager to learn, and excited by the idea of helping businesses thrive? Our client, a well-established and reputable digital marketing agency partners closely with SMEs to elevate their visibility and accelerate growth. With a supportive, flexible working environment and a people-first culture, they're now looking for a Business Development Executive to strengthen their expanding sales function.Why You'll Love This Role<ul><li>Join an agency known for collaboration, creativity, and genuinely looking after its team</li><li>Handle warm, inbound leads only-no cold calling</li><li>Opportunity to work from anywhere in the world for one week each year</li><li>Enjoy flexible working, with just 2 days per week in the office</li><li>Attractive recurring bonuses tied to the clients you bring in</li><li>Continuous support, coaching, and room to grow into a more senior commercial role</li></ul>What You'll Be Doing<ul><li>Managing warm inbound leads generated through the agency's high-performing digital campaigns</li><li>Understanding client needs and preparing tailored pitches and proposals</li><li>Guiding new clients through the onboarding journey and ensuring a smooth handover to the delivery team</li><li>Building meaningful client relationships with SMEs across a wide range of sectors</li><li>Maintaining accurate pipeline activity and ensuring strong communication internally and externally</li></ul>Who They're Looking For<ul><li>A tenacious, self-motivated mindset</li><li>Genuine hunger to learn and succeed</li><li>Strong communication and presentation skills</li><li>Confidence engaging with clients in a consultative, friendly manner</li><li>Agency experience is preferred but not essential</li><li>A positive attitude and willingness to grow your career within the agency</li></ul> This is a fantastic opportunity for someone looking to step into a commercial role where they'll be supported, trained, and given space to develop - while playing a key part in helping SMEs boost their online presence.

Business Development Executive

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CRM Automation Specialist

CRM Automation Specialist - B2B eCommerce

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