IT Support Engineer
Abingdon, Oxfordshire
£25000 - £35000 per annum
Full Time
Role: IT Support Engineer
Location: Abingdon, Oxfordshire
Model: On-site, Full-time
Salary: Up to £35,000 + Performance Related Bonus
An established IT services provider is looking for a customer-focused IT Support Engineer to join its growing technical team. This role is primarily office-based, delivering remote support to a wide client base, with occasional on-site assistance.
Key Responsibilities:
- Provide remote and occasional on-site IT support to business clients
- Troubleshoot and resolve hardware, software, and network issues
- Configure and support Windows devices, servers, and peripherals
- Assist with networking equipment including switches, routers, and firewalls
- Support Microsoft 365, Azure, and cloud-based services
- Carry out system maintenance and preventative support tasks
Key Skills & Experience:
- Previous experience in a similar IT support role (essential)
- Strong knowledge of Windows 10/11 and Microsoft technologies
- Experience with TCP/IP networking, routers, switches, and firewalls
- Microsoft 365 and Azure experience
- Active Directory / Azure AD administration and Group Policy
- Excellent communication and customer service skills
- UK Driving License is required
Desirable Experience:
- Windows Server (2016-2022)
- Hyper-V virtualisation
- Intune, Apple, or Meraki MDM
- Apple device support
- Backup and disaster recovery
Benefits Include:
- Pension scheme and performance-related bonus
- Private healthcare and life cover
- Flexible working arrangements
- Employee benefits and company events