Position: Remote Technical Support Engineer Location: Central London (remote with occasional site visits) Salary: £30,000-£35,000About the OrganisationThis company provides specialist IT support and technology guidance to clients operating in tightly regulated, security-sensitive sectors. They deliver round-the-clock assistance, strategic consultancy, and technology sourcing, all centred on reliability, strong security practices, and excellent customer service.They work with a modern, cloud-led approach and hold high-level partnerships with major technology vendors. Their team is known for helping professional organisations modernise their systems and adopt secure, cloud-based solutions.Role SummaryThis position is focused primarily on remote technical support, assisting users and systems through a centralised service desk. You'll handle a variety of desktop, server, and cloud-related queries, with occasional visits to client locations when required.You'll be someone who enjoys investigating problems, learning continuously, and communicating clearly both with customers and colleagues. Key Responsibilities<ul><li>Providing remote troubleshooting and support across end-user devices, cloud platforms, and server environments</li><li>Managing and resolving tickets according to priority</li><li>Supporting a wide variety of customers operating in complex technical environments</li><li>Handling time-sensitive issues professionally and efficiently</li><li>Keeping accurate records of all support interactions</li><li>Escalating issues appropriately and following internal processes</li><li>Collaborating with the wider team to share best practices and technical knowledge</li><li>Always delivering a high standard of customer service</li></ul> Skills &amp; Experience Required<ul><li>At least 2 years' experience in a 2nd-line or advanced service desk role</li><li>Experience working in a managed services or multi-client support environment</li><li>Strong understanding of Microsoft cloud tools, Microsoft 365, Azure, Windows Server, virtualisation, and general networking (LAN/WAN/VPN/Wi-Fi)</li><li>Familiarity with Active Directory and identity management</li><li>Knowledge of Exchange/Outlook administration</li><li>Experience with backup technologies (e.g., Veeam or similar)</li><li>Strong hardware and software diagnostic abilities</li><li>Excellent communication skills and professional phone/email manner</li><li>Able to work under pressure, prioritise tasks, and manage a varied workload</li><li>Great attention to detail and a proactive, team-oriented attitude</li></ul> Additional Information<ul><li>Occasional client-site visits may be required</li><li>The role involves supporting customers in regulated, security-focused environments</li><li>A range of company benefits is included</li></ul>

2nd Line Service Desk Engineer 

Position: IT Field Engineer Location: Central LondonCompensation: £40,000About the OrganisationThis company provides high-level technical support and advisory services to organisations that operate in heavily regulated, security-conscious industries. They are known for round-the-clock assistance, tailored consultancy, and careful technology procurement, all delivered with a focus on resilience, protection, and an excellent end-user experience.They operate with a modern, cloud-first mindset and hold top-tier partnerships with major technology vendors. Their team is recognised for guiding businesses through digital transformation projects, especially those requiring strict compliance and robust security practices.The OpportunityThey are seeking a technically versatile engineer based in the London area who is comfortable working both independently and as part of a wider support operation. The role involves a mixture of on-site visits and remote assistance, with a strong emphasis on problem-solving, continuous learning, and supporting colleagues through knowledge sharing.You must live within a reasonable commuting distance of central London, as much of the work involves in-person support for clients. What You'll Be Doing<ul><li>Providing hands-on support across user devices, servers, cloud systems, and network components</li><li>Troubleshooting issues in varied and sometimes complex technical environments</li><li>Assisting the service desk when not attending customer locations</li><li>Managing your own workload while adapting to a fast-moving operational setting</li><li>Communicating professionally with clients, especially when dealing with urgent matters</li><li>Documenting work clearly to support team collaboration and knowledge continuity</li><li>Building strong working relationships with external and internal stakeholders</li><li>Representing the business positively during every client interaction</li></ul> What They're Looking For<ul><li>Previous experience working for a technology services provider or MSP</li><li>Solid background in 2nd line support (minimum 2 years)</li><li>At least 1 year in a field-based role supporting multiple organisations</li><li>Good understanding of cloud platforms (especially Microsoft cloud tools)</li><li>Practical knowledge of Windows desktop and server systems, virtualisation, networking, and identity management</li><li>Experience with collaboration and email platforms, endpoint protection tools, and backup systems (e.g., Veeam or similar)</li><li>Strong diagnostic skills with both hardware and software issues</li><li>Confident communicator with excellent customer-facing skills</li><li>Able to work under pressure, organise tasks effectively, and remain detail-oriented</li><li>A collaborative mindset and willingness to receive and offer constructive feedback</li></ul> Day-to-Day Activities<ul><li>Attending different client locations for scheduled or reactive support</li><li>Providing remote assistance when not required on site</li><li>Logging and updating support requests accurately</li><li>Escalating problems appropriately</li><li>Sharing knowledge with team members to strengthen service delivery</li><li>Approaching every task with flexibility and professionalism</li></ul> Plus, a generous package of company perks and benefits.

IT Field Engineer 

Customer Service Agent - £26,000 + Benefits | On-Site in Worcestershire Tech Industry (Non-IT Support Role) Recruiting on behalf of our clientWe are pleased to be recruiting on behalf of our client, an established and growing organisation within the technology sector, for a Customer Service Agent to join their on-site team in Worcestershire. This position is ideal for someone who enjoys supporting customers and delivering a high-quality service, without working in an IT helpdesk or support role.This role focuses on communication, relationship-building, and ensuring customers receive clear and helpful information regarding the company's services. You will not be responsible for resolving IT issues or providing technical troubleshooting.<h3>Role Overview</h3>As a Customer Service Agent, you will be the first point of contact for customers, responding to enquiries and supporting them throughout their journey. You will use a bespoke internal software platform to manage customer accounts and ensure information is recorded accurately.<h3>Key Responsibilities</h3><ul><li>Respond to customer enquiries via phone, email, and live chat</li><li>Build positive and professional relationships with customers across the UK</li><li>Use bespoke customer management software to log and update account information</li><li>Provide clear guidance on products, services, and account activity</li><li>Escalate more complex matters to internal teams where required (no IT support duties)</li><li>Maintain accurate records and contribute to ongoing improvements in the customer experience</li></ul><h3>Candidate Profile</h3>Our client would like to meet applicants who have:<ul><li>Previous experience in a customer service role (office or contact centre preferred)</li><li>Excellent communication skills with a confident, customer-focused approach</li><li>Strong administrative and organisational ability</li><li>Confidence learning and using bespoke internal software systems</li><li>A proactive, solutions-focused mindset and a genuine interest in helping customers</li><li>No technical IT support background required - this is not an IT helpdesk role</li></ul><h3>Salary &amp; Benefits</h3><ul><li>£26,000 per year</li><li>23 days holiday plus bank holidays</li><li>On-site parking</li><li>Healthcare cover post probation</li><li>Company pension </li><li>Full training provided, including on bespoke internal systems</li><li>Supportive team culture and opportunities for further development</li></ul>Working Hours: Full-time, Monday to Friday Location: On-site in Worcestershire (commutable from Kidderminster, Malvern, Worcester, Bromsgrove, Evesham and surrounding areas)<h3>How to Apply</h3>If you are looking for a customer-focused role within an innovative tech environment and wish to be considered for this position on behalf of our client please apply with your CV to begin the conversation.

Customer Service Advisor (Tech Sector)

SEO Executive Up to £30k (DOE)Watford (Hybrid) About the Company My client is a fast-growing digital marketing agency based in Watford, recognised for delivering strategic, data-led results for a diverse range of brands. As the agency continues to expand, they are looking for a driven and detail-focused SEO Executive to join their growing team.The Role The SEO Executive will support the delivery of high-impact SEO strategies that enhance visibility, improve organic performance, and contribute to overall digital success. The successful candidate will help manage and optimise campaigns across multiple sectors.Key Responsibilities<ul><li>Conduct detailed keyword research, competitor analysis, and market insights</li><li>Optimise on-page elements including metadata, content structure, and internal linking</li><li>Support technical SEO audits and coordinate with developers to implement recommendations</li><li>Monitor and report on organic performance using leading SEO and analytics tools</li><li>Contribute SEO insights to content strategy and editorial planning</li><li>Stay updated with industry trends, Google algorithm changes, and best practices</li><li>Support client reporting and occasionally present performance insights</li></ul>Skills &amp; Experience My client is looking for someone with:<ul><li>Proven experience in SEO strategy, including on-page, off-page, and technical SEO</li><li>Hands-on experience with SEMrush, GA4, Screaming Frog, Ahrefs, and other core SEO platforms</li><li>Familiarity with using AI tools to enhance workflow, research, and optimisation</li><li>Strong analytical skills with a keen eye for detail</li><li>Excellent communication skills and the ability to simplify technical insights</li><li>1-3 years of SEO experience (agency background preferred but not essential)</li></ul>What They Offer<ul><li>Hybrid working environment (Watford HQ + remote days)</li><li>Professional training budget and continuous development support</li><li>Friendly, collaborative team culture</li><li>Regular team socials and wellbeing perks</li></ul>

SEO Executive

Position: Senior IT Engineer Location: Abingdon, Oxfordshire Hours: Full Time Salary: Packages up to £55,000 per annum (depending on experience) + business/performance-related bonusAre you ready to take your career to the next level with an organisation that has been a cornerstone of IT solutions for businesses for over 30 years?Our client is passionate about technology, innovation, and creativity. They are seeking a dynamic Senior IT Engineer with a strong focus on networking to join their team and support ongoing growth and success.Our client prides themselves on delivering efficient IT solutions to over four hundred sites nationwide, with exceptional customer service and long-term client relationships. As they continue to expand, they are looking for a well-presented, customer-focused, and personable Senior Engineer to join their Fyfield office.You will play a crucial role in implementing and managing new projects and installations, providing on-site end-user support, and maintaining existing infrastructure. Responsibilities include problem analysis, documentation, and ensuring configurations meet the highest standards.Are you the right person for the job?4-5 years in a similar roleProven ability to build strong customer relationshipsExpertise in both remote and on-site supportTechnical skills should include:Cisco Expertise: Strong knowledge of Cisco routers and switchesNetworking: TCP/IP connectivity and IT securityFirewall: Configuration, management, and reporting (Fortinet)Windows Server: 2016, 2019, and 2022Communication: High-level written and verbal skillsVirtualisation: Windows Hyper-VIdentity &amp; Access: Active Directory / Azure AD AdministrationMicrosoft Stack: Azure, Office 365 &amp; IntuneDevice Support: Windows 10/11, Apple devices, Intune, Apple and Meraki MDMBackup &amp; DR: Backup technologies and disaster recovery strategiesSQL: Microsoft SQL Server experience advantageousWhat our client is looking for Network Design and ImplementationArchitecting scalable networking solutions based on business requirementsWorking with senior management to define internal policies and proceduresCreating network topologies and diagramsRecommending network hardware and software to improve service and profitabilityImplementing network technologies and system upgradesSupport, Network Maintenance &amp; TroubleshootingMonitoring network performance and identifying potential issuesConducting analysis and resolving complex network problemsEnsuring systems are monitored and backed up at agreed intervalsPerforming routine maintenance checksProviding or organising on-site end-user supportEscalating critical issues to managementNetwork SecurityImplementing network security policies and best practicesEnsuring systems are protected and access is appropriately restrictedIdentifying and mitigating vulnerabilitiesTesting and applying patches/firmware to maintain system securityCapacity Planning &amp; OptimisationAssessing network capacity and planning for future growthAnalysing traffic patterns and making performance adjustmentsImplementing load balancing strategiesTeam Leadership &amp; MentorshipProviding technical guidance to junior engineersTraining and supporting team members on new technologiesReviewing and approving network changesSupporting other teams when necessary to maintain operational continuityDocumentation &amp; ReportingMaintaining accurate and detailed documentation, diagrams, and proceduresProducing performance and security reports for managementNetwork Management TasksOperational management of networking systemsOverseeing field engineers to ensure project and contract timelines are metAdvising senior management on staffing and scheduling requirementsManaging network-related projectsParticipating in management meetings and cross-team collaborationsAssisting with engineer reviews and training schedulesEnsuring new deployments and upgrades are updated within monitoring and documentation tools (WUG/SolarWinds/IT Glue)What you can expect in returnCompany pensionEmployee discountFlexible schedulePrivate healthcareGroup life coverEligibility for profit-sharing after 12 months of continuous service

Senior IT Engineer 

2nd Line Service Desk Engineer (Education Sector)Location: Reigate Salary: Up to £30,000 per annum Employment Type: Full-timeAbout the RoleWe are seeking a skilled and proactive 2nd Line Service Desk Engineer with strong experience supporting users in educational environments whether in a school, college, university, or education focused MSP. The ideal candidate will also have proven experience working within an MSP (Managed Service Provider) and be confident handling escalations, troubleshooting complex issues, and delivering excellent customer service.You will be responsible for providing 2nd line technical support to staff and students, managing tickets within SLAs, and assisting with the maintenance, configuration, and improvement of IT infrastructure across multiple educational sites.Key Responsibilities<ul><li>Provide 2nd line technical support for hardware, software, and network issues.</li><li>Resolve escalated tickets from 1st line engineers within defined SLAs.</li><li>Support and maintain key technologies used within education settings.</li><li>Manage Active Directory users, groups, permissions, and GPOs.</li><li>Install, configure, and troubleshoot end-user devices, peripherals, and classroom technology.</li><li>Maintain and support Office 365, SharePoint, Teams, and other cloud services.</li><li>Assist with server maintenance, backups, patching, and monitoring.</li><li>Work with the wider MSP team to provide seamless support across multiple sites.</li><li>Provide on-site support at educational locations in the Reigate area.</li><li>Maintain accurate documentation and asset records.</li><li>Deliver excellent customer service to users with varied technical abilities.</li></ul>Essential RequirementsMinimum 2 years' experience in a 2nd Line Service Desk or similar technical support role. Experience working in education environments (schools, colleges, universities, or education-focused MSPs). Strong background in Managed Service Provider (MSP) support.Good working knowledge of:<ul><li>Windows OS &amp; Windows Server</li><li>Active Directory, DNS, DHCP, Group Policy</li><li>Office 365 administration</li><li>Networking fundamentals (LAN, Wi-Fi, VLANs)</li><li>Remote support tools (RMM, ticketing systems)</li><li>Strong troubleshooting and problem-solving skills.</li><li>Excellent communication and customer service skills.</li></ul>Desirable Skills<ul><li>Experience supporting classroom technologies (interactive screens, smartboards, AV).</li><li>Knowledge of safeguarding and data protection in educational settings.</li><li>Experience with Azure AD, Intune, or other cloud management tools.</li><li>Relevant IT certifications (CompTIA, Microsoft, ITIL).</li></ul>What We're Looking For<ul><li>A motivated, organised engineer who thrives in fast-paced environments and enjoys supporting users in education.</li><li>Someone who is committed to high service standards, eager to learn, and ready to take ownership of technical issues.</li></ul>Apply through the job advert, and once of our consultants will be in contact.

2nd Line Project Engineer MSP Environment Horsham £35,000We're looking for a skilled 2nd Line Project Engineer to join our client's growing Managed Service Provider team in Horsham. In this role, you'll support and deliver technical projects for a wide range of clients, ensuring smooth implementation and high-quality service.Key Responsibilities:<ul><li>Deliver and support IT infrastructure projects (Microsoft 365, Azure, networking, servers).</li><li>Provide 2nd line technical support and escalation assistance.</li><li>Work closely with clients to gather requirements and implement solutions.</li><li>Maintain documentation and contribute to service improvements.</li></ul>About You:<ul><li>Strong experience in an MSP environment.</li><li>Confident with Windows Server, Azure, M365.</li><li>Heavy networking, and virtualization (VMware/Hyper-V).</li><li>Excellent problem-solving and communication skills.</li><li>Full UK driving licence.</li></ul>If you're a proactive engineer who thrives in a fast-paced MSP setting, we'd love to hear from you.Apply now to join a supportive, forward-thinking technical team in Horsham.

2nd Line Project Engineer 

Chief Technology Officer (CTO) - MSP Birmingham (On-site | Hybrid flexibility) £80,000 + Benefits Consulting | Pre-Sales | Strategy | Growth | Leadership Are you an ambitious, commercially minded technology leader ready to shape the future of a rapidly scaling MSP? Do you thrive in front of clients, love designing solutions, and have the drive to push an organisation to its next stage of growth? If so, this CTO role offers the perfect platform to make a real impact. About the RoleThis is a client-facing, strategic CTO position where you will be the technical heartbeat of the organisation-defining the technology vision, shaping service offerings, and leading high-value pre-sales engagements with customers across the UK.Working directly with the board, you'll steer the technical roadmap, mentor engineering teams, elevate the MSP's service portfolio, and play a key role in scaling the business. This is ideal for a Senior Technical Lead / Head of Technical / Solutions Architect ready to step up into a CTO role-or an existing CTO seeking a more dynamic, hands-on, customer-centric environment. Key Responsibilities<ul><li>Act as the technical leader and strategic advisor for both the business and its clients</li><li>Lead pre-sales conversations, technical workshops, and solution design for new and existing customers</li><li>Shape and evolve the MSP's service offerings, technology roadmap, and long-term strategy</li><li>Build strong, trusted relationships with clients at C-suite level</li><li>Oversee technical delivery standards, best-practice frameworks, and architecture governance</li><li>Mentor and develop engineering teams, fostering a culture of innovation and excellence</li><li>Support commercial growth through bid support, proposals, presentations, and product development</li><li>Drive continuous improvement and scalability across platforms, tools, and processes</li></ul> About YouWe're looking for someone with:<ul><li>MSP background and broad technical expertise (cloud, networking, security, modern workplace, infra)</li><li>Proven experience in consulting, pre-sales, or client-facing solution design</li><li>A genuine growth mindset, with the ambition to scale a business and shape its future</li><li>Excellent communication skills, comfortable operating at both technical and board level</li><li>Leadership qualities - inspiring, collaborative, proactive, commercially aware</li><li>The drive to take ownership and push boundaries</li></ul> What's on Offer<ul><li>£80,000 salary + bonus</li><li>Strategic leadership role with huge influence</li><li>Opportunity to scale a growing MSP and shape its technical direction</li><li>Collaborative leadership team who value innovation and autonomy</li><li>Clear progression, professional development, and the chance to build something exceptional</li></ul> Ready to Lead the Future?If you're a driven, client-focused technology leader who thrives in fast-paced environments and wants to shape the future of a growing MSP, we want to hear from you. Apply now to be considered

Role: IT Director - Operations Salary: £80,000 Location: Manchester Sector: IT Managed ServicesOverviewWe are seeking an experienced, operations-focused IT Director to lead technical service excellence across our Managed Services business. This role is pivotal in driving high-quality service delivery, ensuring robust technical standards, and enabling continuous improvement across all operational functions. The successful candidate will bring deep MSP experience, strong technical governance capability, and the ability to elevate service quality across diverse commercial clients.Key Responsibilities* Operational Leadership &amp; Continuous Improvement * Partner with the COO and senior leadership to design and deliver a continuous improvement roadmap across all service areas. * Embed a culture of operational excellence by implementing, maintaining, and mentoring teams on agreed technical and service standards. * Monitor, report on, and improve KPIs relating to service quality, compliance, customer satisfaction, and operational performance.Technical Standards &amp; Governance* Define, document, and maintain robust technical standards across all service lines. * Lead governance initiatives to ensure alignment with industry best practice, regulatory frameworks, and client requirements. * Conduct regular audits and quality reviews to ensure compliance and identify improvement opportunities. * Act as a key stakeholder in approving and onboarding new technologies, ensuring they meet internal standards prior to adoption.Service Delivery &amp; Client Engagement * Serve as an escalation point for complex L3 technical issues, guiding teams and reinforcing continuous skill development. * Participate in customer checkpoints to ensure service performance aligns with client expectations. * Work closely with account managers and client stakeholders as a trusted technical advisor, including supporting cyber security posture and compliance. * Support the Bid and Pre-Sales teams with technical insight, site assessments, and solution recommendations.Collaboration &amp; Cross-Functional Support * Work with Group Solutions to ensure alignment on new products, implementation processes, and ongoing training requirements. * Collaborate with engineering, projects, and service delivery teams to embed standards into day-to-day operational workflows. * Partner with HR and leadership on recruitment of senior technical roles. * Provide guidance, leadership, and mentoring to technical teams to foster quality, accountability, and knowledge growth.Essential Skills &amp; Experience* Significant experience in a senior technical or operational leadership role within an MSP or IT services organisation. * Strong technical background across Microsoft technologies, infrastructure, networking, cloud services, and cyber security. * Expert understanding of MSP toolsets including Datto RMM and Autotask PSA. * Demonstrable experience building and enforcing technical standards, service governance, and quality frameworks. * Excellent communication, stakeholder management, and cross-functional leadership skills. * Solid working knowledge of ITIL, ISO 27001, Cyber Essentials, and related compliance frameworks.DesirableFormal qualifications in IT service management, quality assurance, or related disciplines. Experience working within sectors requiring safeguarding and enhanced data protection (e.g., education). Strong ability to influence, coach, and drive meaningful change across technical and non-technical teams.

IT Director 

Job Title: Senior Sales Manager Location: Birmingham (Hybrid - mix of office and remote working) Salary: From £40,000 (dependent on experience) + CommissionWe're working with a fast-growing digital agency that partners with ambitious brands to help them scale through data-led strategy, creative, and digital performance. With strong year-on-year growth and exciting plans ahead, they're now looking for a Senior Sales Manager to take ownership of their outbound sales strategy and drive new business growth.The Role This is a hands-on, proactive sales role - ideal for someone who thrives on building relationships, opening new doors, and winning business from the ground up. You'll be responsible for identifying and engaging with potential clients, developing outreach strategies, and converting opportunities into long-term partnerships.Key Responsibilities<ul><li>Develop and execute an outbound sales strategy focused on new business growth</li><li>Identify and prospect ideal-fit brands through email, LinkedIn, events, and other channels</li><li>Lead outreach, discovery calls, and qualification processes</li><li>Work closely with senior leaders to refine propositions and pitch materials</li><li>Manage and maintain a structured outbound pipeline</li><li>Collaborate with internal teams to scope, price, and close proposals</li><li>Track performance metrics and continuously optimise outreach effectiveness</li></ul>About You<ul><li>Proven track record in outbound sales, ideally within a digital agency or SaaS environment</li><li>Confident selling consultative or service-based solutions to senior decision-makers</li><li>Strong understanding of digital marketing, strategy, and performance-driven campaigns</li><li>Proactive, target-driven, and comfortable with cold outreach</li><li>Excellent written and verbal communication skills</li><li>Experience using CRM tools such as HubSpot (advantageous)</li></ul>What Success Looks Like<ul><li>Building a strong outbound pipeline within the first few months</li><li>Closing new business and contributing to ongoing revenue growth</li><li>Creating a scalable, repeatable sales playbook</li><li>Developing clear insight into target markets and positioning</li></ul>Package &amp; Benefits<ul><li>Base salary from £40,000 (dependent on experience) + commission</li><li>Hybrid working with flexibility</li><li>25 days holiday + bank holidays</li><li>Supportive, collaborative team environment</li><li>Opportunities for progression and professional development</li></ul>Apply now!

Senior Sales Manager 

Digital Marketing Executive Oxford (Hybrid) | £30,000A leading technology business based in Oxford is seeking a talented Digital Marketing Executive to join their growing team. This is an exciting opportunity for a creative and data-driven marketer looking to build their career within an innovative and fast-paced environment. Working as part of a collaborative marketing function, the successful candidate will support the planning, execution and optimisation of digital campaigns to drive brand awareness, engagement and lead generation.Key Responsibilities:<ul ><li >Assist in planning and delivering multi-channel digital marketing campaigns across website, email, paid, and social platforms</li><li >Manage and update website content, ensuring SEO best practice and strong user experience</li><li >Support the creation of engaging content for digital channels including blogs, email, social media and landing pages</li><li >Monitor, analyse and report on campaign performance, providing insights and recommendations for optimisation</li><li >Work with internal teams and external agencies to support campaign delivery and brand consistency</li><li >Support marketing automation and CRM activities to nurture leads and improve conversion</li><li >Contribute to market research and competitor analysis to inform campaign strategy</li></ul>Skills &amp; Experience Required:<ul ><li >Experience in a digital marketing role, ideally within a B2B or technology environment</li><li >Understanding of digital marketing channels including SEO, PPC, email and social media</li><li >Strong content writing and communication skills</li><li >Knowledge of analytics tools such as Google Analytics and reporting platforms</li><li >Creative mindset with a proactive and organised approach</li><li >Ability to manage multiple projects and meet deadlines</li><li >A passion for technology and innovation</li></ul>What's on Offer:<ul ><li >£30,000 salary</li><li >Hybrid working model (Oxford-based HQ)</li><li >Opportunity to grow and develop within a fast-growing tech business</li><li >Supportive team culture and training opportunities</li></ul>This role would suit a motivated marketer eager to build their expertise and take ownership of impactful digital campaigns within an exciting sector.

Digital Marketing Executive

<h3 >Senior Marketing Executive - £35,000 | Leicester | Tech Sector | Full-Time</h3>Are you a tech-savvy marketer with a passion for innovation and growth? We're looking for a Senior Marketing Executive to join a forward-thinking tech company in Leicester, driving campaigns that cut through the noise and make an impact.<h4 >The Role</h4>As Senior Marketing Executive, you'll take the lead on developing and executing creative, data-driven campaigns that position our brand at the forefront of the tech space. From launching new products to managing digital strategies and events, you'll play a key role in shaping how our story is told.<h4 >Key Responsibilities</h4><ul><li>Plan and deliver integrated marketing campaigns across digital, social, email, and events</li><li>Create compelling content that communicates complex tech concepts in a clear, engaging way</li><li>Manage SEO, PPC, and social media performance to drive brand awareness and lead generation</li><li>Collaborate with product and sales teams to align marketing activity with business goals</li><li>Analyse campaign performance and optimise strategies based on insight and data</li><li>Keep up to date with tech trends, competitor activity, and emerging tools</li></ul><h4 >About You</h4><ul><li>3+ years' experience in marketing, ideally within the tech or digital industries</li><li>Confident managing multi-channel campaigns from concept to delivery</li><li>Strong grasp of digital marketing tools (Google Ads, Analytics, HubSpot, LinkedIn Campaign Manager, etc.)</li><li>Excellent copywriting and storytelling skills</li><li>A creative, curious mindset and a love of technology</li></ul><h4 >What's on Offer</h4><ul><li>Competitive salary up to £35,000</li><li>Hybrid working (office-based in Leicester with remote flexibility)</li><li>Opportunity to work with cutting-edge tech brands and projects</li><li>Supportive, innovative, and collaborative culture</li><li>Real opportunities for progression and professional development</li></ul>If you're ready to make your mark in the tech world and thrive in a fast-paced, creative environment, we'd love to hear from you.👉 Apply now and help us shape the future of tech marketing.

Senior Marketing Executive

Senior Account Manager - Birmingham | Hybrid | £35,000-£42,000 (DOE)My client, a leading full-service marketing agency based in Birmingham, is looking for an experienced Senior Account Manager to join their team. This is an exciting opportunity for someone who thrives on building strong client relationships, delivering strategic campaigns, and driving measurable results.You'll act as the key link between clients and internal delivery teams - ensuring every project is aligned, on-brand, and delivering value. The ideal candidate will be both a strategic thinker and a hands-on project driver, comfortable managing multiple accounts and leading conversations with confidence.<h3 >Key Responsibilities</h3>Client Relationship Management<ul><li>Act as the primary point of contact for assigned clients, developing long-term, trusted partnerships</li><li>Lead client meetings, reviews, and performance updates, presenting insights and recommendations</li><li>Understand client goals, business models, and KPIs to shape strategic planning and delivery</li></ul>Insight &amp; Opportunity Development<ul><li>Monitor account performance and identify trends, risks, and opportunities for growth</li><li>Translate market insights and client feedback into actionable strategies</li><li>Proactively suggest new ideas, campaigns, and services to enhance client success</li></ul>Campaign &amp; Project Management<ul><li>Convert client objectives into detailed briefs, timelines, and deliverables</li><li>Oversee internal teams - including creative, technical, and media - to ensure smooth delivery</li><li>Maintain accountability for budgets, quality, and deadlines across multiple projects</li></ul>Performance Analysis &amp; Reporting<ul><li>Analyse marketing performance and campaign data to extract insights</li><li>Prepare client reports and present strategic recommendations for improvement</li><li>Continuously refine processes to maximise client satisfaction and return on investment</li></ul><h3 >Requirements:</h3><ul><li>5+ years' experience in a marketing or digital agency, managing multiple accounts</li><li>Strong knowledge of SEO, PPC, content marketing, social media, and web development</li><li>Exceptional communication, organisation, and relationship management skills</li><li>Commercially astute, with proven experience in growing account revenue</li><li>Confident leading meetings, managing stakeholders, and ensuring accountability</li><li>Proficient in project management tools such as ClickUp, Monday, Trello, or Asana</li></ul>

Senior Account Manager 

Digital Marketing Executive - Coventry | £30,000 | HybridAre you a creative and driven marketer ready to take the next step in your career? We're looking for a Digital Marketing Executive to join a growing team in Coventry on a hybrid basis.The Role As a Digital Marketing Executive, you'll be responsible for delivering and optimising campaigns across multiple digital channels. You'll work closely with the wider marketing and sales teams to strengthen our brand presence and drive measurable results.Key Responsibilities<ul><li>Plan, execute, and optimise campaigns across paid, organic, email, and social channels</li><li>Create engaging content for web, social media, and email marketing</li><li>Monitor and report on campaign performance, using insights to improve results</li><li>Support SEO and PPC initiatives to increase visibility and conversions</li><li>Collaborate with internal teams and external partners to ensure brand consistency</li></ul>About You<ul><li>At least 2 years' experience in digital marketing (agency or in-house)</li><li>Confident managing paid and organic campaigns across multiple platforms</li><li>Strong understanding of Google Ads, Analytics, SEO, and social media management</li><li>Analytical mindset with the ability to interpret campaign data</li><li>Excellent written and verbal communication skills</li><li>Familiarity with tools such as HubSpot, Mailchimp, or Canva is advantageous</li></ul>What's on Offer<ul><li>£30,000 per annum</li><li>Hybrid working - typically 2-3 days per week in the Coventry office</li><li>25 days holiday plus bank holidays</li><li>Supportive, collaborative team culture</li><li>Ongoing professional development and career progression opportunities</li></ul>If you're ready to bring fresh ideas and help shape impactful digital campaigns, we'd love to hear from you. Apply today to join our Coventry team.

Role: 1st Line IT Customer Support Location: Pershore Salary: £26,000 The Role As a 1st Line Customer Support Specialist, you will be the first point of contact for customers needing assistance with our products. You'll resolve routine technical issues, triage complex problems for escalation, deliver customer training, and support our Managed Service.This is an on-site role, so reliable commuting to our Pershore office is essential. Key Responsibilities Support &amp; Troubleshooting:<ul><li>Monitor, triage, and respond to support tickets via the Helpdesk system.</li><li>Provide 1st line technical support for hardware, software, and platform issues.</li><li>Escalate complex issues to 2nd line or specialist teams.</li></ul>Customer Communication:<ul><li>Communicate professionally via phone and email.</li><li>Keep customers updated on the status of their support requests.</li></ul>Managed Service Tasks:<ul><li>Conduct routine system audits, reporting, and account configuration.</li><li>Identify recurring issues and suggest improvements.</li></ul> Skills &amp; Experience<ul><li>Experience in a 1st line support or technical helpdesk role preferred.</li><li>Comfortable with helpdesk software (experience with HubSpot is a plus).</li><li>Strong troubleshooting, problem-solving, and communication skills.</li><li>Organised, able to manage multiple tasks and tickets simultaneously.</li><li>Confident using software platforms and explaining them to others.</li><li>Customer-focused, calm under pressure, and professional.</li><li>Basic office administration and computer skills expected; full training provided.</li></ul> Benefits<ul><li>Company pension</li><li>Health &amp; wellbeing programme</li><li>On-site parking</li></ul> Please apply now to be considered for this role.

1st Line Customer Support

Role: IT Sales Account Manager Industry: IT Services and Managed Print Location: Field-Based - Regional Coverage Office: Leatherhead / Basingstoke Package: £35,000 basic plus OTE (£80,000) Flexibility: Hybrid working options availableWe are an established provider of technology-led business solutions, including Managed Print, IT, Telephony, and Document Management services. As part of our ongoing expansion, we are seeking ambitious Sales Account Managers to join our growing commercial team.This role offers the opportunity to work with globally recognised technology partners and access highly competitive pricing, allowing you to deliver outstanding value to clients across the corporate and commercial sectors. We are looking for dynamic sales professionals with a proven track record of securing new business while nurturing existing accounts to drive long-term growth.Key Responsibilities* Provide tailored solutions that address business needs through the sale of print, IT, telephony, and document management technologies. * Build strong relationships with new and existing clients in the commercial and corporate marketplace. * Generate and maintain a robust pipeline of opportunities using proactive outreach, networking, and digital engagement. * Take a consultative approach to uncover client needs and maximise opportunities for cross-selling and upselling. * Deliver consistent results against monthly sales targets and KPIs.Person Profile* Results-driven with a focus on winning new business. * Experienced in consultative sales, ideally within Managed Services or IT/technology solutions. * Commercially sharp, with the ability to identify and maximise revenue opportunities. * Strong people skills with the ability to build relationships at senior decision-maker level. * Confident negotiator, able to articulate and sell added-value services.Day-to-Day Duties* Manage multiple customer accounts to ensure high retention and satisfaction. * Consistently meet and exceed monthly revenue and growth targets. * Proactively engage with customers to strengthen loyalty and prevent attrition. * Record and maintain accurate account information, ensuring service changes are correctly updated.

IT Sales Account Manager

Role: Service Desk Engineer Support: 1st to 2nd lineLocation: LondonSalary Expectations: (£28,000-£35,000)Work Model: Hybrid (Travel sites when needed) The RoleOur client is seeking a skilled and motivated Service Desk Engineer to join their dynamic IT team based in the heart of London. This is an excellent opportunity for an experienced support professional to work in a fast-paced environment with opportunities for growth and development. Excellent training and career progression opportunities.As a Service Desk Engineer, you'll be the first point of contact for IT support queries, providing technical assistance and ensuring smooth day-to-day operations across the organisation's systems and infrastructure. Key Responsibilities<ul><li>Provide 1st and 2nd line support to users via phone, email, and remote access.</li><li>Diagnose and resolve hardware, software, and network issues promptly.</li><li>Escalate complex incidents to higher-level support where necessary.</li><li>Maintain accurate records of issues and resolutions using the service desk system.</li><li>Assist with system upgrades, installations, and maintenance tasks.</li><li>Always deliver excellent customer service and technical expertise.</li></ul> Technical Requirements<ul><li>2+ years' experience in an MSP setting.</li><li>Strong knowledge of Windows OS, 365, Active Directory.</li><li>TCP/ IP networking, wireless and security issues.</li><li>Ticketing systems and remote support tools.</li><li>Emergency travel to sites when needed.</li><li>Excellent communication and problem-solving skills.</li><li>A proactive attitude and ability to prioritise in a fast-moving environment.</li><li>Relevant IT certifications (e.g., AZ-104, CompTIA, Microsoft, ITIL) are advantageous.</li></ul> How To ApplyIf you're a dedicated Service Desk Engineer looking to take the next step in your career, apply today to join a forward-thinking and supportive IT team.Apply to this advert and it will directly send it to my inbox where I will give you a call to discuss your profile further.Thank you

Service Desk Engineer

What are we Looking For?Job title: IT Project Engineer Reports to: Head of Engineering Hours of Work: 37.5 hours a week, Monday to Friday (between operating hours of 8am to 6pm)Occasional out of hours projects and implementations (agreed in advance and paid as overtime or time in lieu)What is the Role?Our client is seeking a highly skilled and proactive IT Project Engineer to play a crucial role in the architecting and implementation of projects for their customers. You will work closely with the Head of Technology to advise end users on the most appropriate solutions and services for their business needs.This is primarily a field-based position focused on executing project plans to deliver agreed business outcomes. The role is ideally suited to a motivated and ambitious IT professional looking to refine their expertise in Microsoft 365, Azure, networking, advanced connectivity solutions, and managed service delivery.Key Tasks &amp; AccountabilitiesServe as the lead project engineer, architecting, implementing, and managing a wide range of IT and networking projects.Act as a key technical escalation point.Engage with existing customers and sales leads to understand their requirements and deliver transformative solutions.Handle escalated IT support tickets, provide comprehensive documentation, and offer training to both support teams and customers.Deliver internal IT project work, focusing on the deployment and management of IT and network infrastructure, and enhancing internal systems and security protocols.Conduct onboarding surveys for new IT customers, ensuring a seamless and professional experience while equipping the support team with the information needed to provide effective service.Work independently to find resolutions and improve customer outcomes in line with company standards.What will You Bring?Experience:5+ years of proven experience as a Technical Project Engineer or in a similar role.Proficiency in architecting, implementing, and troubleshooting cloud, hardware, software, and network systems.Strong knowledge of Microsoft operating systems, Azure, and Microsoft 365.Strong knowledge of Meraki, Watchguard, and cloud networking technologies.Experience with Entra ID, Group Policy, Endpoint Manager, and other administrative and security-focused tools.Proven project management experience, with the ability to liaise effectively with customers and internal project teams to ensure progress is clearly communicated.Experience with the Cyber Essentials framework and beyond.Competencies:Resolution-driven, always striving for positive outcomes and effective solutions to customers' IT and network challenges.Commercially aware of solutions and best practices, and compliant with supplier and vendor terms of service.Strong problem-solving mentality, able to identify issues early and find the best path to resolution.Tenacious attitude with a desire to deliver above and beyond customer expectations.Ability to engage with customers and third parties in a professional and confident manner.Friendly, approachable communication style with excellent interpersonal skills.Strong business acumen with a keen eye for development opportunities, and effective time management and workload prioritisation.Adaptable and capable of delivering service excellence in a fast-changing environment.Enthusiastic personality with a strong desire to learn and progress.Qualifications:A bachelor's degree in a relevant subject (Computer Science, Information Technology, etc.) is ideal.Relevant industry certifications with proven implementation experience are a plus.A full, valid UK driving licence is required.What is in it for You?A competitive salary + profit share scheme22 days holiday plus an extra day for your birthday, increasing to 25 days holiday in your 2nd yearPension schemeNHS Healthcare Top-Up Cash Plan (money back on everyday medical expenses)Death in Service (3 x salary)Discount scheme on entertainment/shopping/leisure activities0.5 days per year paid volunteering/community workWellbeing support and adviceCulture &amp; EnvironmentOur client places great importance on fostering a diverse and collaborative workforce and culture. They focus on five key pillars of success: People, Platforms, Services, Solutions, and Sustainability.Their people are at the heart of everything they do, and they are committed to recognising and utilising each individual's strengths to create a balanced, innovative, and consultative working environment.All employees are expected to demonstrate and uphold the following core values and behaviours:Customer FocusedAccountableCommercially AwareTeam Working/Collaboration

IT Project Engineer 

Technical Design AdministratorSalary: £25,000 Location: Kettering (on-site, flexible working hours)*No sponsorship provided for this role, unfortunately*A great client of mine in the outdoor &amp; leisure industry is looking to add a Technical Design Administrator to their growing team. This role is perfect for someone detail-focused with strong technical drawing skills who enjoys supporting projects from concept to delivery. You'll work closely with internal teams, helping turn design concepts into clear, accurate installation plans while ensuring documentation and drawings are fully aligned to project requirements. Key Responsibilities<ul><li>Produce detailed installation and layout drawings for outdoor leisure projects</li><li>Ensure all technical drawings comply with industry standards, health &amp; safety requirements and accessibility guidelines</li><li>Work alongside the Sales Team to create layouts, proposals and adapt designs to customer needs</li><li>Liaise with Project &amp; Contracts Teams to clarify design intent, resolve technical queries and support smooth installation and delivery</li><li>Maintain organised design files, templates and documentation in line with internal processes</li><li>Review and cross-check specifications and pricing to ensure accuracy between design plans and proposals</li><li>Provide internal support on design-related queries and administrative project tasks</li></ul> Key Skills &amp; Experience<ul><li>Experience using Auto CAD or similar CAD/design software (essential)</li><li>Strong technical drawing ability with excellent attention to detail</li><li>Ability to interpret and produce accurate technical plans</li><li>Comfortable liaising with internal stakeholders and supporting multiple projects</li><li>Strong organisational skills and ability to manage documentation and revisions</li><li>Good communication skills and proactive problem-solving approach</li></ul>

Technical Design Administrator

3rd Line IT Support Engineer - MSP Environment Huntingdon, Cambridgeshire, Up to £50,000 (DOE) Full-Time | PermanentAre you an experienced 3rd Line Support Engineer looking to take the next step in your career with a forward-thinking Managed Service Provider (MSP)? Our client, a well-established MSP based in Huntingdon, Cambridgeshire, is seeking a proactive and highly skilled IT professional to join their growing technical team.About the RoleAs a 3rd Line Support Engineer, you'll play a key role in delivering exceptional technical support to a diverse client base across a range of technologies and industries. You'll work closely with the Service Desk Manager, ensuring that tickets are resolved efficiently, SLAs are consistently met, and the overall service delivery remains of the highest standard.This position also includes an important mentoring and training component - you'll help develop junior team members, sharing your knowledge and best practices to strengthen the team's overall capability.Key ResponsibilitiesProvide advanced technical support across a broad range of technologies (Microsoft, networking, cloud, security, etc.)Act as an escalation point for complex technical issues from 1st and 2nd line teamsLiaise closely with the Service Desk Manager to monitor ticket queues, ensure SLA compliance, and improve service delivery processesAssist in mentoring, training, and developing service desk staffContribute to documentation, knowledge base articles, and process improvementWork on infrastructure projects, system upgrades, and migrations as requiredKey Skills &amp; ExperienceStrong background in 3rd line support within an MSP environmentExcellent knowledge of Microsoft technologies (Windows Server, O365, Azure, Active Directory, etc.)Solid understanding of networking (Firewalls, VLANs, VPNs, DNS, DHCP, etc.)Experience with virtualization (VMware, Hyper-V) and cloud servicesStrong communication and leadership skills with a collaborative approachProven ability to mentor junior staff and support their technical growthWhat's on OfferCompetitive salary: Up to £50,000 DOEOpportunities for career progression and professional developmentA friendly, collaborative team environmentExposure to a wide range of technologies and exciting client projectsPrivate healthcare, pension, and other company benefits (depending on package)

3rd Line Support Engineer 

Job Title: Senior Network Engineer Location: Worcester Salary: £60,000 + Car Allowance + Excellent BenefitsWe are a well-established engineering-focused technology provider with a strong reputation for delivering high-quality network solutions and excellent customer service. For over 30 years, we have been helping organisations design, implement and support enterprise networking solutions, covering LAN, WAN, Wi-Fi, Collaboration and Security.As part of our continued growth, we are looking for an experienced Senior Network Engineer to join our team. This is a hands-on role where you'll work across a variety of projects and support activities, collaborating with clients and internal teams to deliver reliable, secure and innovative network solutions.Key Responsibilities<ul><li>Design, implement, and maintain enterprise-level network infrastructure (LAN, WAN, Wi-Fi, and network security).</li><li>Monitor and optimise network performance, troubleshooting complex issues and applying corrective measures.</li><li>Configure and manage networking equipment including routers, switches, firewalls, VPNs, and wireless technologies (predominantly Cisco).</li><li>Carry out on-site installations and upgrades when required.</li><li>Provide technical escalation for the support team, offering guidance and mentoring.</li><li>Conduct network assessments, capacity planning and create documentation to support network stability and compliance.</li></ul>Key Skills &amp; Qualifications<ul><li>CCNP Enterprise (or equivalent experience/qualification) with strong, practical knowledge of Cisco networking technologies.</li><li>Proficiency in routing protocols (OSPF, BGP, EIGRP), switching technologies (VLANs, STP, EtherChannel), and QoS.</li><li>Hands-on experience with Cisco ASA/FTD firewalls, wireless solutions (Catalyst or Meraki), and VPN technologies.</li><li>Familiarity with network monitoring and diagnostic tools (e.g., PRTG, Wireshark, NetFlow).</li></ul>Benefits<ul><li>£60,000 depending on experience</li><li>Car allowance</li><li>Pension, Life Insurance and Private Health Insurance</li><li>Discretionary bonus scheme</li></ul>If you are an experienced Senior Network Engineer looking to join a respected technology provider and work with cutting-edge Cisco technologies, we'd love to hear from you.Apply now to take the next step in your networking career.

Senior Network Engineer

Role - 2nd Line IT Engineer + Projects Location - Horsham, West Sussex Industry - Managed Service Provider (MSP) Employment Type - Full-timeWe're representing an MSP in the south looking for an experienced and proactive 2nd Line IT Engineer to join their MSP team. Their ideal candidate will provide high-quality technical support to clients while also assisting with infrastructure and project delivery. This role suits someone who thrives in a dynamic, multi-client environment and enjoys balancing day-to-day support with hands-on project work.The key responsibilities you will in this role are.. <ul><li>Provide 2nd line technical support via phone, remote tools, and onsite visits.</li><li>Troubleshoot and resolve escalated incidents, ensuring timely and effective solutions.</li><li>Support and implement IT infrastructure projects, including migrations, upgrades, and deployments.</li><li>Maintain and monitor client systems, networks, and security environments.</li><li>Document technical issues, fixes, and project progress in line with internal processes.</li><li>Collaborate with 1st and 3rd line engineers to ensure seamless service delivery.</li><li>Contribute to continuous improvement and client satisfaction initiatives.</li></ul>Requirements from you need to be the following:<ul><li>2+ years' experience in an MSP or similar fast-paced IT environment.</li><li>Strong knowledge of Windows Server, Microsoft 365, Azure, networking, and virtualisation.</li><li>Experience with backup, security, and monitoring tools.</li><li>Excellent troubleshooting, communication, and client service skills.</li><li>Relevant IT certifications (e.g., Microsoft, CompTIA, Cisco) desirable.</li><li>Full UK driving licence preferred.</li></ul>What The Client Can Offer:<ul><li>Competitive salary and professional development opportunities.</li><li>Exposure to varied technologies across multiple client environments.</li><li>Supportive, collaborative team culture with room for career growth.</li></ul> **TO APPLY PLEASE SUBMIT YOUR CV THROUGH THE JOB BOARD**

2nd Line Engineer 

Digital Marketing Executive (SEO/PPC)Location: Chelmsford, (Hybrid) Employment Type: Full-time Salary: Competitive, dependent on experience About the CompanyMy client, a growing and forward-thinking digital marketing agency based in Chelmsford, is looking to hire a talented Digital Marketing Executive with experience across SEO and PPC.They work with an exciting mix of B2B and B2C brands and are known for delivering data-driven campaigns, creative strategy, and high-quality results. With continued growth and a collaborative culture, this is an excellent opportunity for someone looking to develop their skills and progress their digital marketing career in an agency environment. Key Responsibilities<ul><li>Plan, execute, and optimise PPC campaigns across Google Ads &amp; Microsoft Ads</li><li>Conduct keyword research, competitor analysis, and audience targeting</li><li>Deliver on-page SEO, content optimisation, and support technical SEO initiatives</li><li>Monitor and analyse campaign performance, KPIs, and conversion data</li><li>Produce clear, insightful reports and present findings to clients</li><li>Support and contribute to client strategy meetings</li><li>Work collaboratively with internal teams including content, creative, and strategy</li><li>Stay up to date with digital marketing trends, platform updates, and best practices</li></ul> Skills &amp; ExperienceRequired:<ul><li>1-3 year's experience in a digital marketing role, ideally within an agency environment</li><li>Practical experience managing PPC campaigns and supporting SEO projects</li><li>Strong understanding of Google Ads, Google Analytics/GA4 &amp; Search Console</li><li>Familiarity with SEO tools such as SEMrush, Ahrefs, Screaming Frog, Moz or similar</li><li>Confident using Google Tag Manager (desirable but not essential)</li><li>Strong analytical skills with high attention to detail</li><li>Excellent communication skills with the ability to present insights clearly</li><li>A proactive, self-motivated mindset and strong willingness to learn</li></ul>Desirable:<ul><li>Experience in paid social advertising</li><li>Basic CMS experience (e.g., WordPress, Shopify)</li><li>Google Ads and/or Google Analytics certifications</li></ul> What's on Offer<ul><li>Hybrid working (3 days in the Chelmsford office, 2 remote)</li><li>Clear progression and professional development opportunities</li><li>Support with certifications and training</li><li>Exposure to a wide range of clients and industries</li><li>Collaborative, friendly, and ambitious team culture</li><li>Regular team socials and development days</li></ul>

Digital Marketing Specialist

Job Opportunity: Telecoms Account Manager Location: Stafford (Hybrid - 1 days in) Salary: Up to £50,000 DOE + Uncapped CommissionAre you a skilled Account Manager with a consultative sales style and a strong background in B2B telecoms/tech? Do you have experience working in a Managed Service Provider (MSP) environment, supporting both public and private sector clients? If so, we'd love to hear from you.About the RoleWe're seeking a Telecoms Account Manager to join our growing team. This is not a new business development (BDM) role - it's all about nurturing and growing existing customer relationships. You'll be responsible for managing a portfolio of approximately 150-200 accounts, comprising a mix of high-value, mid-tier, and smaller clients that require consistent support and engagement.What You'll Be Doing<ul><li>Managing and growing a diverse client base through a consultative, solutions-focused approach</li><li>Quoting and advising on a range of managed telecom services, including VOIP, Unified Communications, and Cloud Services</li><li>Identifying opportunities to support clients with IT solutions from an MSP perspective</li><li>Building long-term customer relationships and ensuring ongoing satisfaction and retention</li></ul>What We're Looking For<ul><li>Proven experience in Account Management within B2B tech or telecoms</li><li>Comfortable supporting both private and public sector customers</li><li>Solid understanding of telecoms, cloud-based communications, and related IT services</li><li>A consultative, customer-centric sales approach Why Join Us?</li><li>Hybrid working - a flexible mix of home, office, and customer site visits</li><li>Uncapped commission structure</li><li>Opportunity to work with a wide range of clients and industry sectors</li><li>Supportive, experienced team in a well-established and growing business</li></ul>If this sounds like the ideal next role for you, we want to hear from you!Apply now with an up-to-date CV to be considered.

Telecoms Account Manager

<h3 >Job Title:</h3>Application Software Engineer - Mid-Level<h3 >Location:</h3>Manchester (Hybrid - 3 days a week)<h3 >Salary:</h3>£45,000 - £55,000 per year<h3 >About the Role:</h3>We are looking for a mid-level Application Software Engineer to join our Manchester team. You will develop web and enterprise applications using Java, TypeScript, and React. This is a fantastic opportunity for developers with 2-5 years of experience to work on innovative projects in a collaborative, hybrid environment.<h3 >Responsibilities:</h3><ul><li>Develop and maintain web applications using Java, TypeScript, and React.</li><li>Work with product owners, designers, and QA to deliver high-quality solutions.</li><li>Write clean, reusable, and well-documented code following best practices.</li><li>Participate in code reviews, testing, and Agile ceremonies.</li><li>Troubleshoot and resolve software defects efficiently.</li><li>Collaborate with cross-functional teams to implement new features and improve existing ones.</li><li>Contribute to improving software architecture and development processes.</li><li>Requirements:</li><li>2-5 years of professional software development experience.</li><li>Strong knowledge of Java (Java 8+ preferred).</li><li>Proficient in TypeScript and React.</li><li>Experience with REST APIs, web services, and modern front-end frameworks.</li><li>Familiarity with Agile/Scrum methodology.</li><li>Strong problem-solving skills and ability to work both independently and in a team.</li><li>Must be eligible to work in the UK - no sponsorship available.</li></ul><h3 >Nice to Have:</h3><ul><li>Experience with cloud platforms (AWS, Azure).</li><li>Knowledge of CI/CD pipelines and DevOps practices.</li><li>Exposure to other front-end frameworks or libraries.</li></ul><h3 >Benefits:</h3><ul><li>Competitive salary (£45-55k)</li><li>Hybrid working - 3 days in Manchester office</li><li>£250 referral bonus for successful introductions</li><li>25 days holiday + bank holidays</li><li>Pension scheme</li><li>Private healthcare</li><li>Personal development &amp; training opportunities</li><li>Friendly and supportive team culture</li></ul><h3 >How to Apply:</h3>Send your CV to: rosalie.byrne@nextech-group.co.uk

Application Software Engineer - Mid-Level

<h3 >Job Title:</h3>Junior Application Software Engineer - Java + TypeScript + React<h3 >Location:</h3>Manchester (Hybrid - 3 days in office)<h3 >Salary:</h3>£35,000 - £42,000 per year<h3 >About the Role:</h3>We're looking for a motivated Junior Application Software Engineer to join a collaborative software team in Manchester. This role is perfect for someone with a solid foundation in Java, TypeScript, and React, looking to grow their career and gain exposure to full-stack development, cloud technologies, and agile delivery.<h3 >Key Responsibilities:</h3><ul ><li >Develop and maintain web applications using Java, TypeScript, and React</li><li >Assist in the design and implementation of software solutions in a collaborative team environment</li><li >Write clean, efficient, and well-tested code</li><li >Participate in code reviews, testing, and troubleshooting</li><li >Collaborate with senior engineers to learn and adopt best practices</li><li >Contribute to continuous improvement of development processes</li></ul><h3 >Skills &amp; Experience:</h3>Must Have:<ul ><li >Basic experience with Java</li><li >Experience with TypeScript</li><li >Experience with React</li><li >Understanding of web development fundamentals (HTML, CSS, JS)</li><li >Eager to learn and collaborate in a team environment</li></ul>Nice to Have:<ul ><li >Exposure to cloud technologies (AWS / Azure)</li><li >Knowledge of microservices or REST APIs</li><li >Experience with Git, CI/CD, or Agile methodologies</li></ul><h3 >What We Offer:</h3><ul ><li >Hybrid working (3 days in office)</li><li >Private Medical &amp; Dental Care</li><li >Opportunity to work on impactful projects and grow your career</li><li >Genourous Annual Leave</li><li >Supportive team environment with mentoring from senior developers</li><li >Bonus Scheme </li></ul> If this sounds like a good fit, apply now!

Junior Application Software Engineer

Creative Lead (Office-Based) Birmingham | £38,000 DOEI'm working with a fantastic Birmingham-based client who's looking for an experienced Creative Lead to take charge of their creative direction and inspire a talented in-house team. This is an exciting opportunity for a hands-on creative with a passion for design, digital, and storytelling - someone ready to bring bold ideas to life and make a real impact.You'll play a key role in shaping the brand's visual identity, leading creative projects from concept through to execution, and driving a culture of innovation and collaboration.<h3 >The Role</h3><ul ><li >Lead and mentor a growing creative team, encouraging bold thinking and creative excellence.</li><li >Take full ownership of design and digital projects - from initial concept to final delivery.</li><li >Work closely with strategy, design, and development teams to deliver engaging, user-focused digital experiences.</li><li >Confidently present creative ideas and pitches to stakeholders and clients.</li><li >Stay ahead of trends, tools, and technologies to keep creative output fresh and impactful.</li></ul><h3 >What You'll Bring</h3><ul ><li >Minimum 5 years' experience in a creative or design leadership role within a digital or design-focused environment.</li><li >A strong portfolio showcasing creative direction, web design, and brand storytelling.</li><li >Excellent understanding of UX/UI principles and responsive design.</li><li >Proficiency in Adobe Creative Suite, Figma, or similar design tools.</li><li >Proven experience leading or mentoring a creative team.</li></ul><h3 >What's on Offer</h3><ul ><li >Competitive salary up to £38,000 DOE.</li><li >Office-based role - collaborate closely with a passionate, creative team in Birmingham.</li><li >Supportive, forward-thinking culture where your ideas will truly make an impact.</li><li >Clear progression opportunities into senior leadership as the business grows.</li><li >Perks - discount card for shopping, restaurants, gym and more.</li></ul>If you're a seasoned creative ready to lead, inspire, and deliver exceptional work, I'd love to hear from you.📩 Send your CV and portfolio to <a class="decorated-link cursor-pointer" rel="noopener" >Rosalie.byrne@nextech-group.co.uk</a>

Creative Lead

Full Stack EngineerSalary: £50,000 - £65,000 per annum Location: Manchester (Hybrid) About the RoleWe're looking for a skilled Full Stack Engineer to join a growing technology team. You'll play a key role in designing, developing, and maintaining high-quality technical solutions that support the wider business strategy. This position is ideal for someone who thrives in a collaborative environment, enjoys problem-solving, and has a passion for modern engineering practices.Key Responsibilities<ul><li>Work closely with engineering and product teams to deliver well-architected, scalable, and secure solutions.</li><li>Support the design and implementation of new features and complex technical patterns.</li><li>Collaborate with senior engineers to shape technical direction and introduce new frameworks or design approaches.</li><li>Drive best practices across the development lifecycle, from discovery through to testing and release.</li><li>Share technical knowledge across the team and contribute to upskilling initiatives.</li><li>Ensure architectural decisions align with governance, compliance, and security standards.</li><li>Identify opportunities for process and performance improvement.</li><li>Take ownership of specific technical areas, supporting the Engineering Manager and Principal Engineer where required.</li><li>Champion clean, maintainable code and promote quality through mentoring and review.</li></ul>Skills &amp; Experience<ul><li>Proven background in full stack development, ideally within complex or customer-facing systems.</li><li>Experience delivering projects through the full software lifecycle, from design to live support.</li><li>Strong technical foundation across modern web technologies, including:</li><li>JavaScript / TypeScript (with Domain-Driven and Test-Driven Development)</li><li>React (web and native)</li><li>Java (Spring Boot, Spring Cloud, Spring Data)</li><li>Familiarity with Kafka, MongoDB, Elasticsearch, and Redis</li><li>Experience with HTML, server-side rendering (e.g., Next.js), and SEO best practices</li><li>Exposure to distributed systems, microservices, and event-driven architectures</li><li>Knowledge of AWS cloud services, including Lambda and Step Functions</li><li>Understanding of DevOps principles and experience with containerised environments (e.g., Kubernetes)</li><li>Comfortable working independently and taking ownership of deliverables in a fast-paced environment</li></ul>What's in It for You<ul><li>Competitive salary and performance incentives</li><li>Flexible working arrangements</li><li>Private healthcare coverage</li><li>Generous pension contribution</li><li>Annual leave package with additional wellbeing days</li><li>Employee discounts and wellbeing initiatives</li></ul>Apply now!

Application Software Engineer (Full-Stack)

Job Title: Technical Consultant Salary: £35,000 - £43,000 Depending on experience Benefits: Staff bonus Scheme, 20 days annual holiday, pension scheme, ongoing trainingCompany Background: Our client is a total IT solution provider. They serve Small Medium Enterprise clients mainly located within Oxfordshire and the Thames Valley. They pride themselves on delivering a high level of expertise and customer service across their entire range of products and services that include network security, email and multi-site IT systems. The Technical team handle a wide range of support requests, project commissioning and presales technical enquiries.Job Position Summary: Due to the ongoing success, we are looking to recruit another member of staff for the Technical team. The role will involve supporting the IT infrastructure of all our customer base including server, storage, network, data and applications in addition to project work to improve and enhance the customers infrastructure environment.Key Responsibilities: * Provide 3rd Line support to customers via telephone, email and remote control for the range of products and services that our client provides * Monitor and troubleshoot customer environments using their support and monitoring systems * Research, recommend, plan and implement infrastructure system projects * Administer and maintain key client infrastructure, including Active Directory, Entra, LAN, WAN, Internet access, security and hosted Exchange. * Take responsibility of issues, escalations and requests maintaining customer communication * Diagnose and resolve customer problems * Liaise with third party organisations * Management of customer technical documentation, providing reports to the client and the companyThe Person:Ideally you will have a background in 3rd line technical consultancy working for a Managed Service Provider. You will have excellent communications skills and work well as part of a small team whilst being able to manage your own workload and time management. You will be enthusiastic with excellent problem-solving skills. You will have a desire to continue learning and developing your knowledge and skills maintaining a keen interest and passion for IT. Skill Requirements: * A minimum of 5 years' experience in providing 3rd Level IT support * Technical knowledge of Microsoft Windows Desktop, Office and Server environments * Excellent communication skills both written and verbal * Ability to diagnose and resolve problems * Good time management and prioritisation * Initiative and self-motivated * A professional working attitude * To learn and develop new product knowledge and skill sets * The ability to record and report with detailed technical documentation Thorough knowledge of current IT technology including (but not limited to): * Microsoft Windows Server 2019 -2025 * Microsoft desktop OS Windows 10 and 11 Professional * MacOS, Apple IOS, Android (Desirable) * MS Active Directory * DNS, DHCP and network services * Microsoft Exchange 2010 -2019 * Office 365/Azure/Entra/Hybrid including Defender, Intune and security policies * Server Virtualisation (Hyper-V / VMware) * Cloud services including Azure and AWS * LAN/VLAN/WAN (routers, switches, Wi-Fi, firewall) * Communications (VOIP, Leased Lines) * Dell/HP Server Hardware * Storage infrastructures SAN, NAS, DAS * Backup and DR technologies (experience of Veeam and Datto) * SharePoint management and support * IT Security including data loss prevention, encryption, EDR, MDR, Unified Threat Management, 2FA Education / Qualification:* Minimum of 5 GCSEs * 2 A Level passes or equivalent * Post-Secondary School education relating to IT, qualifications or training desirable * Current Microsoft accreditation, MCSA desirable To apply for this position please send a request to jack.pennell@nextech-group.co.uk This job description is a guide and may be updated.

Technical Consultant

Role: IT Consultant Location: Preston Hybrid (with some customer site visits) Sector: Managed Services / IT Consultancy Salary: up to £50,000 depending on experienceThe roleAre you a technically minded problem solver who loves working directly with customers to design and deliver impactful IT solutions?We're looking for a Technical Solutions Consultant to join a growing Managed Services Provider, helping organisations modernise, secure, and optimise their IT environments.This role sits within a dynamic Project Delivery Team and blends customer engagement, solution design, and hands-on technical delivery. You'll act as a trusted advisor to business and IT leaders - auditing environments, uncovering opportunities, designing solutions, and supporting successful implementations.What You'll Do* Conduct customer audits and discovery sessions (virtual or on-site) to assess infrastructure and understand business needs. * Translate findings into solution outlines, recommendations, and proposals. * Collaborate with internal teams on project delivery - assisting with migrations, configurations, and reviews. * Document customer environments, update reports, and share insights with colleagues. * Stay up to date with emerging technologies and pursue certifications that grow your expertise. * Every day is varied, combining consultancy, delivery, and continuous learning - all while shaping outstanding customer experiences.What We're Looking ForEssential skills and experience: * Proven experience delivering customer-facing technical consultancy within IT infrastructure or managed services. * Strong knowledge across IT infrastructure, networking, Microsoft 365, Azure, and cybersecurity. * Confident communicator with the ability to influence both technical and non-technical stakeholders. * Collaborative mindset - able to work closely with sales, delivery, and support teams.Desirable:* Certifications from Microsoft, VMware, Cisco, Fortinet, Veeam, or Ubiquiti. * Hands-on Azure architecture and migration experience. * Familiarity with security frameworks (Cyber Essentials, NIST, CIS). * Understanding of modern networking (SD-WAN, SASE, ZTNA). * Experience within an MSP or consultancy environment.Why You'll Love Working Here:* Work on diverse, cutting-edge projects across modern IT technologies. * Collaborative, supportive culture where technical expertise is valued and developed. * Clear career pathway from fixed term to permanent, with opportunities for certification and progression. * Exposure to a wide range of industries and customer environments. * Hybrid working and excellent work-life balance.Additional Benefits:* 25 days holiday + bank holidays + your birthday off * 1 volunteering day per year * Enhanced maternity &amp; paternity leave * Employee rewards &amp; loyalty recognition * Regular social events and achievement celebrations * Professional training &amp; development opportunities * Wellbeing and financial support schemes

IT Consultant 

<h2>E-commerce Account Executive</h2>Location: Birmingham (hybrid) (12 month FTC) Salary: £25,000 - £35,000 (depending on experience)<h3>About the Role</h3>We're looking for an ambitious E-commerce Account Executive to play a key role in the delivery and ongoing management of website projects and client retainers. This role suits someone with a solid background in web and e-commerce platforms (particularly Shopify), strong organisational skills, and a passion for driving client success.<h3>Key Responsibilities</h3>Project Management<ul><li>Plan, execute, and oversee delivery of web and e-commerce projects</li><li>Ensure projects are completed on time, within scope, and on budget</li><li>Act as the main point of contact for clients, managing communication and resolving issues</li></ul>Retainer Management<ul><li>Manage ongoing client retainers and ensure deliverables are consistently met</li><li>Proactively identify opportunities to add value for clients</li><li>Track and report on performance metrics, providing actionable insights</li></ul>Client Collaboration<ul><li>Build strong relationships with clients, understanding their business goals</li><li>Provide updates, reports, and strategic recommendations to support growth</li></ul>Team Coordination<ul><li>Work closely with design, development, and digital marketing teams</li><li>Lead project kick-off meetings, aligning stakeholders on goals and timelines</li></ul>E-commerce Expertise<ul><li>Stay up-to-date on the latest trends, tools, and best practices in web and e-commerce</li><li>Provide guidance on website performance, UX/UI optimisation, and platform functionality</li></ul><h3>Required Skills &amp; Experience</h3><ul><li>Proven experience in e-commerce, account management, or web project management</li><li>Strong knowledge of e-commerce platforms such as Shopify (other CMS experience beneficial)</li><li>Excellent organisational and time-management skills to handle multiple projects and clients</li><li>Clear communication skills, able to explain technical concepts to non-technical audiences</li><li>Analytical mindset with the ability to generate insights from performance data</li><li>Proactive, solutions-focused, and motivated by achieving results</li></ul>Please apply now.

E-Commerce Account Executive - 12 month FTC

Position: Business Development Manager - Education &amp; Public Sector Industry: IT Managed Services Salary: Up to £50,000 base + double OTE (Uncapped) - depending on experience Location: South of England (Nationwide offices / hybrid working available) Reporting to: Head of Sales / Senior Leadership TeamPosition OverviewWe are seeking a dynamic Business Development Manager to drive growth in our IT Managed Services portfolio, with a particular focus on the Education and Public Sector markets.This is an exciting opportunity to join a fast-growing provider and play a key role in identifying, securing, and developing new business opportunities across schools, colleges, local authorities, and public sector organisations.The successful candidate will bring strong experience in IT Managed Services, Cloud, or Cyber Security solutions, with the ability to engage senior stakeholders and deliver high-value technology partnerships.Key ResponsibilitiesNew Business Development * Identify and secure new clients within the Education and wider Public Sector. * Develop a robust pipeline of managed service opportunities, from lead generation to contract closure. * Create and deliver tailored proposals and presentations that clearly communicate value and ROI. * Consistently achieve and exceed revenue and margin targets.Client Relationship Management * Build strong, long-term relationships with key decision-makers and influencers. * Understand client needs and align solutions to their IT and digital transformation goals. * Work collaboratively with technical, delivery, and support teams to ensure a seamless client experience.Market Awareness &amp; Strategy * Analyse market trends and competitor offerings to identify growth opportunities. * Support the wider sales strategy to expand presence in the Education and Public Sector markets. * Represent the business at relevant industry events, conferences, and networking opportunities.Key Qualifications &amp; ExperienceExperience &amp; Track Record * Proven success in Business Development, Sales, or Account Management within IT Managed Services. * Experience working with Education or Public Sector clients is essential. * Demonstrated ability to win new business and deliver consistent revenue growth.Skills &amp; Knowledge* Strong understanding of IT Managed Services, Cloud, Infrastructure, and Cyber Security solutions. * Excellent communication, presentation, and negotiation skills. * Proficiency in CRM systems and sales pipeline management.Personal Attributes* Self-motivated, target-driven, and results-oriented. * Confident communicator capable of building relationships at all levels. * Strategic thinker with a proactive, consultative sales approach.Performance Metrics* Success in this role will be measured by: * New business revenue and margin growth. * Number and value of new Education/Public Sector contracts secured. * Client satisfaction and retention levels.Package &amp; Benefits* Up to £50,000 base salary (depending on experience) * Double OTE (Uncapped) * Flexible hybrid working - nationwide office network * Career progression within a rapidly expanding IT Managed Services provider

Business Development Manager 

Digital Marketing Executive (SEO &amp; PPC)Chelmsford From £30,000+Are you ready to take your next step in digital marketing? This growing Chelmsford-based agency is looking for a Digital Marketing Executive to join their close-knit team and play a key role in delivering high-performing campaigns across SEO and PPC.You'll be joining an energetic, forward-thinking agency that partners with a wide mix of clients, from exciting local brands to national names. Every day brings something new, whether you're optimising ad campaigns, shaping SEO strategies, or digging into performance data to uncover insights that drive results.What you'll be doing:<ul><li>Managing and optimising Google Ads and Meta campaigns to deliver ROI and growth</li><li>Supporting and implementing SEO strategies - from keyword research to on-page optimisation and content briefs</li><li>Analysing campaign data and producing clear, actionable reports</li><li>Collaborating with designers and account managers to develop engaging, on-brand campaigns</li><li>Staying ahead of digital trends to bring fresh ideas to the table</li></ul>What we're looking for:<ul><li>1-2+ years' experience in a digital marketing, SEO, or PPC role (agency preferred)</li><li>Confident using Google Ads, GA4, Tag Manager, and familiar with Meta Ads</li><li>A curious, analytical mindset with great attention to detail</li><li>Strong communication skills and a genuine passion for digital marketing</li></ul>What's on offer:<ul><li>Salary from £30,000, depending on experience</li><li>Hybrid working with a supportive, collaborative team</li><li>Clear progression opportunities and professional development</li><li>The chance to work on diverse projects that keep you learning and inspired</li></ul>

Head of Creative - £38,000 DOEBirmingham (Hybrid)5 Years' Experience | Creative AgencyAre you a bold thinker with a creative vision and a passion for digital? We're looking for a Head of Creative with strong web experience to lead innovative campaigns, inspire a growing team, and shape the future of our creative output.Join an established Birmingham-based creative agency known for delivering standout branding, digital and content solutions for a diverse range of clients. You'll work closely with our strategy, design, and development teams to deliver visually engaging, user-focused digital experiences.The Role:<ul><li>Lead and mentor our creative team, driving forward innovative ideas across web, branding, and digital content.</li><li>Take creative ownership of key projects - from concept to execution - ensuring work meets high visual and functional standards.</li><li>Collaborate with developers and UX designers to deliver seamless, responsive web experiences.</li><li>Pitch concepts and present work to clients confidently and clearly.</li><li>Keep a pulse on design trends, digital innovations, and industry best practices.</li></ul>What You'll Need:<ul><li>3-5 years' experience in a creative role within an agency or digital environment.</li><li>A strong portfolio showcasing web design, creative direction, and brand storytelling.</li><li>Excellent understanding of UX/UI principles and responsive design.</li><li>Proficiency in Adobe Creative Suite and Figma (or similar tools).</li><li>Experience managing or mentoring a creative team is a big plus.</li></ul>Why Join Us?<ul><li>Competitive salary up to £35,000 depending on experience.</li><li>Hybrid working - enjoy the flexibility of remote work with the creative buzz of a collaborative studio (2 days/week).</li><li>A friendly, passionate team with a reputation for delivering impactful creative.</li><li>Opportunity to grow into a more senior leadership role as the agency evolves.</li><li>Discount Card for shopping, restaurants gym and many more</li></ul>Ready to lead, inspire and create?Apply now with your CV and portfolio - we'd love to see what you can do.Rosalie.byrne@nextech-group.co.uk

Head Of Creative 

<h3>Social Media Content Creator - Birmingham (Office-Based)</h3>Location: Birmingham (Full-time, in-house) Salary: Up to £32,000 (depending on experience)We're partnering with a fantastic client who is looking for a Social Media Content Creator to join their Birmingham-based team. This is an exciting opportunity for a confident, creative storyteller who enjoys being both in front of the camera and behind it, bringing fresh, engaging content to life across multiple platforms.<h3>About the Role</h3>This is a fully office-based position, working at the heart of the client's content production team. You'll plan, film, edit, and post high-quality videos, reels, and stories that highlight their people, culture, and services. From brainstorming creative ideas to confidently appearing on camera, you'll help shape how their brand connects with audiences online.<h3>Key Responsibilities</h3><ul><li>Create engaging video and photo content for TikTok, Instagram, LinkedIn, and YouTube.</li><li>Represent the brand on camera - appearing in videos, interviews, and behind-the-scenes content.</li><li>Develop creative concepts and stay up to date with the latest social media trends.</li><li>Collaborate with the wider marketing team to plan campaigns and manage the content calendar.</li><li>Track and analyse performance metrics to enhance future content strategies.</li></ul><h3>The Ideal Candidate</h3><ul><li>Confident and comfortable appearing on camera.</li><li>Strong understanding of social media trends, algorithms, and best practices.</li><li>Skilled in video editing tools such as CapCut, Premiere Pro, or Canva.</li><li>Excellent communication and storytelling skills.</li><li>Creative, proactive, and full of ideas.</li></ul><h3>Why This Role?</h3><ul><li>Join a dynamic, forward-thinking team based in the heart of Birmingham.</li><li>Work with a brand that values creativity, innovation, and authenticity.</li><li>Fantastic opportunity to grow your skills and build your personal brand on camera.</li><li>Competitive salary up to £32,000 plus company benefits.</li></ul>

Social Media Content Creator

💼 Technical Trainer - Digital Support (Part-Time) Hourly Rate: £30 per hour | 4 days a week | Mon-Thu, 6pm-9pm Location: Hybrid (Manchester + Remote) Outside IR35We're looking for a passionate Technical Trainer to deliver our Level 2 Certificate in Digital Support course! You'll help learners build essential IT and digital skills through engaging, practical training sessions.📅 Course Details:Start date: 24th November 2025 End date: 26th March 2026 Duration: 17 weeks (includes a 2-week Christmas shutdown from 22nd December - 4th January) Schedule: Monday to Thursday, 5pm-9pm Location: Predominantly remote, with the first week and occasional weeks delivered face-to-face in Manchester city centre.👉 Applicants must be based in or near Manchester and able to travel when required.💻 What You'll Do:* Deliver interactive technical training focused on digital support and IT fundamentals. * Guide learners through key concepts and practical applications. * Design and adapt course materials to suit a range of learner abilities. * Inspire and support learners to achieve their goals.🎓 What We're Looking For:* Strong IT knowledge (e.g. CompTIA, CCNA, MCSA, or similar). * Experience teaching or training in a technical field. * Excellent communication and learner engagement skills. * A positive, adaptable attitude and commitment to learner success.💰 What's on Offer:* £30 per hour * Part-time hours (Mon-Thu, 6pm-9pm) * Flexible hybrid delivery * Supportive and collaborative training environment📍 Based in Manchester / remote hybrid

Technical Trainer - Digital Support (Part-Time)

Role: Account Manager Industry: IT Managed Services Location: Redhill (hybrid) Salary: £30,000 basic + £15,000 OTEAbout the RoleWe are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service sales who thrives in a fast-paced, desk-based environment and is passionate about delivering excellent client experiences.As a key part of our account management function, you will be responsible for nurturing existing client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals.Key Responsibilities* Manage a portfolio of existing clients, providing exceptional customer service and proactive account support. * Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction. * Identify upselling and cross-selling opportunities across a range of IT managed services and solutions. * Prepare and deliver quotes, proposals, and renewals in collaboration with internal technical teams. * Act as the main point of contact for day-to-day client enquiries, ensuring timely and effective resolutions. * Support contract renewals, negotiate pricing where required, and ensure client retention. * Track and manage sales opportunities using CRM systems, ensuring accurate pipeline reporting. * Collaborate closely with service delivery and support teams to ensure smooth ongoing service.Key Requirements* Experience in account management, sales, or customer service within the IT or technology sector (managed services experience preferred). * Strong relationship-building skills and a customer-first mindset. * Excellent communication skills, both written and verbal. * Confident in managing multiple accounts and tasks simultaneously. * Ability to identify opportunities for account growth and deliver value-added solutions. * Proficiency in using CRM systems and Microsoft Office tools. * A proactive, organised, and detail-oriented approach.What's on Offer* Base Salary: £30,000 * On-Target Earnings (OTE): £15,000 * Hybrid Working: REdhill office with flexibility to work from home. * Career progression opportunities within a growing business. * Ongoing training and development.

Desk Based Account Manager - GBP 30000 + 15000 OTE

Role: Sales Support Executive Industry: IT Managed Services Location: Reigate Salary: Up to £28,000 base + £5,000 OTE Contract Type: 12-month FTC (fixed term contract)💼 Be the Backbone of a High-Performing Sales TeamAre you highly organised, detail-driven, and thrive when everything's running smoothly? We're on the hunt for a Sales Support Executive to join our growing team in Reigate - someone who loves getting stuck into the details and making life easier for everyone around them.You'll play a vital role behind the scenes, keeping the sales engine running by supporting reps, managing data, liaising with customers, and making sure nothing slips through the cracks.🛠️ What You'll Be Doing* Support the Sales Team: Prepare proposals, presentations, and contract documents. * Customer Focus: Handle queries, share info, and help resolve any issues that pop up. * Keep Things Moving: Process sales orders, track deliveries, and assist with invoicing. * Manage the CRM: Keep customer records up to date and squeaky clean. * Reporting: Pull together sales figures and performance metrics to help guide decisions. * Team Coordination: Work closely with marketing, finance, and ops to keep everything aligned and on schedule.🙋 Who You Are* 1-3 years' experience in sales support, admin, or customer service. * Super comfortable using CRMs, Microsoft Office (especially Excel), and picking up new systems. * A brilliant communicator - clear, concise, and confident in tone. * Highly organised, with a real eye for detail (you notice the small stuff). * Proactive, friendly, and a natural problem-solver. * Someone who thrives in a fast-paced environment and loves working as part of a team.🌟 Why Join?* Competitive salary and bonus structure * Room to grow - we support career development and internal progression * A positive, inclusive culture that values people as much as performance * Involvement in exciting projects that make a real difference * A team that supports, celebrates, and has your back

Sales Support Executive 

CAD Technician Location: Northamptonshire (office-based / hybrid 2 days WFH once settled in) Salary: £25-£30k per annum DOEWe're working with a well-established company within the outdoor design industry, seeking a CAD Technician to join their technical team. This role focuses on producing 2D layout plans and preparing project quotations, supporting the design and sales process for bespoke outdoor environments.Key Responsibilities:<ul><li>Produce accurate 2D layout plans using AutoCAD</li><li>Prepare and update quotations and cost estimates for projects</li><li>Work closely with the design and sales teams to ensure proposals meet client requirements</li><li>Maintain organised and up-to-date project documentation</li><li>Assist with plan revisions and technical coordination as needed</li></ul>Skills &amp; Experience:<ul><li>Proficiency in AutoCAD (essential)</li><li>Strong attention to detail and spatial awareness</li><li>Experience in preparing quotes, costings, or estimates (advantageous)</li><li>Background in design, landscape, or construction sectors beneficial</li><li>Good communication and organisational skills</li></ul>What's on Offer:<ul><li>Salary up to £30,000 DOE</li><li>Option to work 4 or 5 days per week</li><li>Supportive and collaborative working environment</li><li>Opportunity to contribute to creative, outdoor-focused projects</li></ul>

CAD Technician

Infrastructure &amp; Application Engineer Location: London (N1) - Onsite role Salary:£60,000 + BenefitsJoin a forward-thinking London organisation undergoing major technology transformation. This role blends hands-on infrastructure engineering with deep ownership of application support and migrations - ideal for someone who thrives in fast-moving change environments.<h3 > What You'll Do</h3><ul ><li >Lead and support application migrations to modern platforms (cloud &amp; on-prem)</li><li >Own application lifecycle - deployment, configuration, upgrades &amp; performance tuning</li><li >Troubleshoot complex issues across servers, networks, databases &amp; integrations</li><li >Enhance monitoring, automation and resilience across core services</li><li >Collaborate with vendors and internal teams to deliver improvement projects</li></ul><h3 >What You'll Bring</h3><ul ><li >Strong experience in application support and migration delivery</li><li >Solid infrastructure skills - Windows Server, VMware, networking, storage</li><li >Good knowledge of Azure / M365 identity &amp; security (AAD, Intune, conditional access)</li><li >Scripting/automation capability (PowerShell, CI/CD tools beneficial)</li><li >Great communication and stakeholder engagement in business-critical environments</li></ul><h3 > Why It's Worth Exploring</h3>✅ Major roadmap of migrations + modernisation work ✅ Broad technical scope and decision-making influence ✅ Hybrid working from a prime London location (N1) ✅ Supportive culture and strong professional development If you're ready to take ownership, modernise applications and help shape a future-proof stack - we'd love to speak with you.

Infrastructure & Application Engineer

3D Designer Location: Northamptonshire (on-site to begin with, then Hybrid 2 days WFH) Salary: £25k-£30KAre you a creative 3D Designer with a passion for bringing leisure spaces to life? We're working with a top client of ours who is looking to expand their talented design team.What you'll be doing:<ul><li>Designing and developing engaging 3D concepts for leisure environments.</li><li>Collaborating with cross-functional teams to deliver high-quality visuals that align with brand and project requirements.</li><li>Preparing technical drawings and layouts using industry-standard tools.</li><li>Take briefs and liaise with clients.</li></ul>Key skills &amp; experience:<ul><li>3D Studio Max - Essential</li><li>AutoCAD - Strong working knowledge</li><li>Photoshop - For post-production and visual enhancements</li><li>Familiarity with Twinmotion (or a willingness to learn, as the team transitions to this platform).</li><li>Unreal Engine would be an added bonus!</li></ul>Why join?<ul><li>Be part of an innovative and growing design team.</li><li>Work on exciting retail projects with a strong emphasis on creativity and quality.</li><li>Opportunity to upskill in Twinmotion as part of the team's software evolution.</li></ul> If you're a 3D Designer who thrives in a fast-paced, creative environment and wants to make an impact in 3D design, we'd love to hear from you!

3D Designer

Job Title: Senior Application Security Engineer Salary: £70,000 Location: Reading/remote About the OrganisationJoin a fast-growing UK technology and consulting firm that's investing heavily in cutting-edge cyber security. With a strong focus on innovation, collaboration, and professional development, this company empowers its people to shape the future of secure digital transformation across a wide range of industries. You'll be part of a business that values expertise, agility, and doing the right thing - where everyone has the opportunity to make a genuine impact. About the RoleThe Senior Application Security Engineer will play a key role in protecting the organisation's infrastructure, cloud platforms, and applications. Working within a highly technical and collaborative cyber team - supported by a 24/7 external SOC - you'll research, test, and implement next-generation security solutions to safeguard data and systems.This role offers the chance to lead on application and cloud security initiatives, influence secure design standards, and mentor colleagues in best practices. Key Responsibilities<ul><li>Lead application and cloud security initiatives, ensuring systems and software are secure by design.</li><li>Drive vulnerability management and implement a risk-based approach across the technology stack.</li><li>Perform security testing (SAST, DAST, SCA) and work with developers to remediate findings.</li><li>Support cloud security controls (primarily Azure, including cloud-native apps).</li><li>Champion secure development, threat modelling, and DevSecOps integration.</li><li>Research emerging threats and recommend proactive mitigations.</li><li>Provide mentoring, training, and security awareness support to internal teams.</li></ul> Essential Skills &amp; Experience<ul><li>Strong hands-on experience in application and cloud security engineering.</li><li>Deep understanding of web app vulnerabilities (OWASP Top 10, CWE) and secure coding practices.</li><li>Proficiency with security testing tools and vulnerability management platforms.</li><li>Broad knowledge of network and infrastructure security concepts (WAFs, ACLs, VPNs, etc.).</li><li>Familiarity with security frameworks and principles such as Zero Trust and risk-based security.</li><li>Relevant certifications such as CISSP, CompTIA Security+, GIAC, or equivalent.</li><li>Excellent documentation, communication, and stakeholder collaboration skills.</li></ul> Desirable<ul><li>Background in threat modelling or secure software design.</li><li>Knowledge of ISO27001, Cyber Essentials Plus, or cloud security certifications.</li><li>Experience in large-scale or regulated environments.</li></ul> What's on Offer<ul><li>Competitive salary with annual bonus potential.</li><li>25 days holiday (plus flexible bank holidays and holiday trading).</li><li>Excellent pension scheme with matched contributions.</li><li>Healthcare cash plan and wellbeing support.</li><li>Access to digital GP and employee assistance programme.</li><li>Volunteering days, referral bonuses, and retail discounts.</li><li>A flexible, inclusive, and forward-thinking workplace culture.</li></ul> This is an opportunity to be at the forefront of modern application security - influencing strategy, shaping solutions, and working in a team that truly values your expertise.

Senior Application Security Engineer

Job Title: Senior Application Security Engineer Salary: £70,000 Location: Reading/remote About the OrganisationJoin a fast-growing UK technology and consulting firm that's investing heavily in cutting-edge cyber security. With a strong focus on innovation, collaboration, and professional development, this company empowers its people to shape the future of secure digital transformation across a wide range of industries. You'll be part of a business that values expertise, agility, and doing the right thing - where everyone has the opportunity to make a genuine impact. About the RoleThe Senior Application Security Engineer will play a key role in protecting the organisation's infrastructure, cloud platforms, and applications. Working within a highly technical and collaborative cyber team - supported by a 24/7 external SOC - you'll research, test, and implement next-generation security solutions to safeguard data and systems.This role offers the chance to lead on application and cloud security initiatives, influence secure design standards, and mentor colleagues in best practices. Key Responsibilities<ul><li>Lead application and cloud security initiatives, ensuring systems and software are secure by design.</li><li>Drive vulnerability management and implement a risk-based approach across the technology stack.</li><li>Perform security testing (SAST, DAST, SCA) and work with developers to remediate findings.</li><li>Support cloud security controls (primarily Azure, including cloud-native apps).</li><li>Champion secure development, threat modelling, and DevSecOps integration.</li><li>Research emerging threats and recommend proactive mitigations.</li><li>Provide mentoring, training, and security awareness support to internal teams.</li></ul> Essential Skills &amp; Experience<ul><li>Strong hands-on experience in application and cloud security engineering.</li><li>Deep understanding of web app vulnerabilities (OWASP Top 10, CWE) and secure coding practices.</li><li>Proficiency with security testing tools and vulnerability management platforms.</li><li>Broad knowledge of network and infrastructure security concepts (WAFs, ACLs, VPNs, etc.).</li><li>Familiarity with security frameworks and principles such as Zero Trust and risk-based security.</li><li>Relevant certifications such as CISSP, CompTIA Security+, GIAC, or equivalent.</li><li>Excellent documentation, communication, and stakeholder collaboration skills.</li></ul> Desirable<ul><li>Background in threat modelling or secure software design.</li><li>Knowledge of ISO27001, Cyber Essentials Plus, or cloud security certifications.</li><li>Experience in large-scale or regulated environments.</li></ul> What's on Offer<ul><li>Competitive salary with annual bonus potential.</li><li>25 days holiday (plus flexible bank holidays and holiday trading).</li><li>Excellent pension scheme with matched contributions.</li><li>Healthcare cash plan and wellbeing support.</li><li>Access to digital GP and employee assistance programme.</li><li>Volunteering days, referral bonuses, and retail discounts.</li><li>A flexible, inclusive, and forward-thinking workplace culture.</li></ul> This is an opportunity to be at the forefront of modern application security - influencing strategy, shaping solutions, and working in a team that truly values your expertise.

Role: SEO LeadSalary: Up to £60k Location: Bedford (Hybrid/Remote/very flexible) About the RoleMy client, a national financial company, is expanding its digital marketing capability and organic presence across the UK. They're seeking a hands-on SEO &amp; Digital Marketing Lead to take full ownership of SEO, Local SEO, and PPC campaigns, as well as AI-driven content strategies using tools like Atlas or Meta.This role is ideal for a results-driven marketer who enjoys technical SEO, paid search, WordPress management, and AI content optimisation, and wants to shape a national digital footprint. Key Responsibilities<ul><li>Develop and implement a comprehensive SEO strategy to drive high-quality organic traffic</li><li>Take ownership of WordPress websites - including site structure, templates, plugins, SEO health, and performance</li><li>Plan and execute Local SEO initiatives across multiple regions and service areas</li><li>Manage PPC campaigns to support lead generation and marketing objectives</li><li>Use AI tools (Atlas, Meta, or similar) to generate, optimise, and scale content across landing pages and blogs</li><li>Monitor and report on performance using GA4, Google Search Console, Looker Studio, GTM, and other analytics tools</li><li>Conduct competitor analysis, content optimisation, and link-building strategies to improve visibility</li><li>Collaborate with internal teams to ensure all digital marketing efforts align with strategy and business goals</li></ul> About You<ul><li>5+ years of hands-on experience in SEO, WordPress, Local SEO, and PPC</li><li>Proven ability to manage and optimise WordPress websites end-to-end</li><li>Experience with AI-powered content tools such as Atlas, Meta, GPT platforms, or equivalent</li><li>Strong knowledge of technical SEO, link building, and local search optimisation</li><li>Experienced using Google Analytics (GA4), Google Search Console, SEMrush/Ahrefs, Screaming Frog/Sitebulb, GTM, Looker Studio</li><li>Confident managing multiple projects, presenting insights, and driving strategy across teams</li><li>Analytical, proactive, and focused on measurable results</li></ul> What's on Offer<ul><li>Extremely flexible hours</li><li>Competitive salary</li></ul>

SEO Lead

Digital Marketing LeadSalary: Up to £60k Location: Bedford (Hybrid/Remote) About the RoleMy client, a national financial company, is expanding its digital marketing capability and organic presence across the UK. They're seeking a hands-on SEO &amp; Digital Marketing Lead to take full ownership of SEO, Local SEO, and PPC campaigns, as well as AI-driven content strategies using tools like Atlas or Meta.This role is ideal for a results-driven marketer who enjoys technical SEO, paid search, WordPress management, and AI content optimisation, and wants to shape a national digital footprint. Key Responsibilities<ul><li>Develop and implement a comprehensive SEO strategy to drive high-quality organic traffic</li><li>Take ownership of WordPress websites - including site structure, templates, plugins, SEO health, and performance</li><li>Plan and execute Local SEO initiatives across multiple regions and service areas</li><li>Manage PPC campaigns to support lead generation and marketing objectives</li><li>Use AI tools (Atlas, Meta, or similar) to generate, optimise, and scale content across landing pages and blogs</li><li>Monitor and report on performance using GA4, Google Search Console, Looker Studio, GTM, and other analytics tools</li><li>Conduct competitor analysis, content optimisation, and link-building strategies to improve visibility</li><li>Collaborate with internal teams to ensure all digital marketing efforts align with strategy and business goals</li></ul> About You<ul><li>5+ years of hands-on experience in SEO, WordPress, Local SEO, and PPC</li><li>Proven ability to manage and optimise WordPress websites end-to-end</li><li>Experience with AI-powered content tools such as Atlas, Meta, GPT platforms, or equivalent</li><li>Strong knowledge of technical SEO, link building, and local search optimisation</li><li>Experienced using Google Analytics (GA4), Google Search Console, SEMrush/Ahrefs, Screaming Frog/Sitebulb, GTM, Looker Studio</li><li>Confident managing multiple projects, presenting insights, and driving strategy across teams</li><li>Analytical, proactive, and focused on measurable results</li></ul> What's on Offer<ul><li>Extremely flexible hours</li><li>Competitive salary</li></ul>

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