Senior IT Engineer
Position: Senior IT Engineer
Location: Abingdon, Oxfordshire
Hours: Full Time
Salary: Packages up to £55,000 per annum (depending on experience) + business/performance-related bonus
Are you ready to take your career to the next level with an organisation that has been a cornerstone of IT solutions for businesses for over 30 years?
Our client is passionate about technology, innovation, and creativity. They are seeking a dynamic Senior IT Engineer with a strong focus on networking to join their team and support ongoing growth and success.
Our client prides themselves on delivering efficient IT solutions to over four hundred sites nationwide, with exceptional customer service and long-term client relationships. As they continue to expand, they are looking for a well-presented, customer-focused, and personable Senior Engineer to join their Fyfield office.
You will play a crucial role in implementing and managing new projects and installations, providing on-site end-user support, and maintaining existing infrastructure. Responsibilities include problem analysis, documentation, and ensuring configurations meet the highest standards.
Are you the right person for the job?
4-5 years in a similar role
Proven ability to build strong customer relationships
Expertise in both remote and on-site support
Technical skills should include:
Cisco Expertise: Strong knowledge of Cisco routers and switches
Networking: TCP/IP connectivity and IT security
Firewall: Configuration, management, and reporting (Fortinet)
Windows Server: 2016, 2019, and 2022
Communication: High-level written and verbal skills
Virtualisation: Windows Hyper-V
Identity & Access: Active Directory / Azure AD Administration
Microsoft Stack: Azure, Office 365 & Intune
Device Support: Windows 10/11, Apple devices, Intune, Apple and Meraki MDM
Backup & DR: Backup technologies and disaster recovery strategies
SQL: Microsoft SQL Server experience advantageous
What our client is looking for
Network Design and Implementation
Architecting scalable networking solutions based on business requirements
Working with senior management to define internal policies and procedures
Creating network topologies and diagrams
Recommending network hardware and software to improve service and profitability
Implementing network technologies and system upgrades
Support, Network Maintenance & Troubleshooting
Monitoring network performance and identifying potential issues
Conducting analysis and resolving complex network problems
Ensuring systems are monitored and backed up at agreed intervals
Performing routine maintenance checks
Providing or organising on-site end-user support
Escalating critical issues to management
Network Security
Implementing network security policies and best practices
Ensuring systems are protected and access is appropriately restricted
Identifying and mitigating vulnerabilities
Testing and applying patches/firmware to maintain system security
Capacity Planning & Optimisation
Assessing network capacity and planning for future growth
Analysing traffic patterns and making performance adjustments
Implementing load balancing strategies
Team Leadership & Mentorship
Providing technical guidance to junior engineers
Training and supporting team members on new technologies
Reviewing and approving network changes
Supporting other teams when necessary to maintain operational continuity
Documentation & Reporting
Maintaining accurate and detailed documentation, diagrams, and procedures
Producing performance and security reports for management
Network Management Tasks
Operational management of networking systems
Overseeing field engineers to ensure project and contract timelines are met
Advising senior management on staffing and scheduling requirements
Managing network-related projects
Participating in management meetings and cross-team collaborations
Assisting with engineer reviews and training schedules
Ensuring new deployments and upgrades are updated within monitoring and documentation tools (WUG/SolarWinds/IT Glue)
What you can expect in return
Company pension
Employee discount
Flexible schedule
Private healthcare
Group life cover
Eligibility for profit-sharing after 12 months of continuous service