Creative Lead (Office-Based) Birmingham | £38,000 DOEI'm working with a fantastic Birmingham-based client who's looking for an experienced Creative Lead to take charge of their creative direction and inspire a talented in-house team. This is an exciting opportunity for a hands-on creative with a passion for design, digital, and storytelling - someone ready to bring bold ideas to life and make a real impact.You'll play a key role in shaping the brand's visual identity, leading creative projects from concept through to execution, and driving a culture of innovation and collaboration.<h3 >The Role</h3><ul ><li >Lead and mentor a growing creative team, encouraging bold thinking and creative excellence.</li><li >Take full ownership of design and digital projects - from initial concept to final delivery.</li><li >Work closely with strategy, design, and development teams to deliver engaging, user-focused digital experiences.</li><li >Confidently present creative ideas and pitches to stakeholders and clients.</li><li >Stay ahead of trends, tools, and technologies to keep creative output fresh and impactful.</li></ul><h3 >What You'll Bring</h3><ul ><li >Minimum 5 years' experience in a creative or design leadership role within a digital or design-focused environment.</li><li >A strong portfolio showcasing creative direction, web design, and brand storytelling.</li><li >Excellent understanding of UX/UI principles and responsive design.</li><li >Proficiency in Adobe Creative Suite, Figma, or similar design tools.</li><li >Proven experience leading or mentoring a creative team.</li></ul><h3 >What's on Offer</h3><ul ><li >Competitive salary up to £38,000 DOE.</li><li >Office-based role - collaborate closely with a passionate, creative team in Birmingham.</li><li >Supportive, forward-thinking culture where your ideas will truly make an impact.</li><li >Clear progression opportunities into senior leadership as the business grows.</li><li >Perks - discount card for shopping, restaurants, gym and more.</li></ul>If you're a seasoned creative ready to lead, inspire, and deliver exceptional work, I'd love to hear from you.📩 Send your CV and portfolio to <a class="decorated-link cursor-pointer" rel="noopener" >Rosalie.byrne@nextech-group.co.uk</a>

Creative Lead

Full Stack EngineerSalary: £50,000 - £65,000 per annum Location: Manchester About the RoleWe're looking for a skilled Full Stack Engineer to join a growing technology team. You'll play a key role in designing, developing, and maintaining high-quality technical solutions that support the wider business strategy. This position is ideal for someone who thrives in a collaborative environment, enjoys problem-solving, and has a passion for modern engineering practices.Key Responsibilities<ul><li>Work closely with engineering and product teams to deliver well-architected, scalable, and secure solutions.</li><li>Support the design and implementation of new features and complex technical patterns.</li><li>Collaborate with senior engineers to shape technical direction and introduce new frameworks or design approaches.</li><li>Drive best practices across the development lifecycle, from discovery through to testing and release.</li><li>Share technical knowledge across the team and contribute to upskilling initiatives.</li><li>Ensure architectural decisions align with governance, compliance, and security standards.</li><li>Identify opportunities for process and performance improvement.</li><li>Take ownership of specific technical areas, supporting the Engineering Manager and Principal Engineer where required.</li><li>Champion clean, maintainable code and promote quality through mentoring and review.</li></ul>Skills &amp; Experience<ul><li>Proven background in full stack development, ideally within complex or customer-facing systems.</li><li>Experience delivering projects through the full software lifecycle, from design to live support.</li><li>Strong technical foundation across modern web technologies, including:</li><li>JavaScript / TypeScript (with Domain-Driven and Test-Driven Development)</li><li>React (web and native)</li><li>Java (Spring Boot, Spring Cloud, Spring Data)</li><li>Familiarity with Kafka, MongoDB, Elasticsearch, and Redis</li><li>Experience with HTML, server-side rendering (e.g., Next.js), and SEO best practices</li><li>Exposure to distributed systems, microservices, and event-driven architectures</li><li>Knowledge of AWS cloud services, including Lambda and Step Functions</li><li>Understanding of DevOps principles and experience with containerised environments (e.g., Kubernetes)</li><li>Comfortable working independently and taking ownership of deliverables in a fast-paced environment</li></ul>What's in It for You<ul><li>Competitive salary and performance incentives</li><li>Flexible working arrangements</li><li>Private healthcare coverage</li><li>Generous pension contribution</li><li>Annual leave package with additional wellbeing days</li><li>Employee discounts and wellbeing initiatives</li></ul>Apply now!

Application Software Engineer (Full-Stack)

Job Title: Technical Consultant Salary: £35,000 - £43,000 Depending on experience Benefits: Staff bonus Scheme, 20 days annual holiday, pension scheme, ongoing trainingCompany Background: Our client is a total IT solution provider. They serve Small Medium Enterprise clients mainly located within Oxfordshire and the Thames Valley. They pride themselves on delivering a high level of expertise and customer service across their entire range of products and services that include network security, email and multi-site IT systems. The Technical team handle a wide range of support requests, project commissioning and presales technical enquiries.Job Position Summary: Due to the ongoing success, we are looking to recruit another member of staff for the Technical team. The role will involve supporting the IT infrastructure of all our customer base including server, storage, network, data and applications in addition to project work to improve and enhance the customers infrastructure environment.Key Responsibilities: * Provide 3rd Line support to customers via telephone, email and remote control for the range of products and services that our client provides * Monitor and troubleshoot customer environments using their support and monitoring systems * Research, recommend, plan and implement infrastructure system projects * Administer and maintain key client infrastructure, including Active Directory, Entra, LAN, WAN, Internet access, security and hosted Exchange. * Take responsibility of issues, escalations and requests maintaining customer communication * Diagnose and resolve customer problems * Liaise with third party organisations * Management of customer technical documentation, providing reports to the client and the companyThe Person:Ideally you will have a background in 3rd line technical consultancy working for a Managed Service Provider. You will have excellent communications skills and work well as part of a small team whilst being able to manage your own workload and time management. You will be enthusiastic with excellent problem-solving skills. You will have a desire to continue learning and developing your knowledge and skills maintaining a keen interest and passion for IT. Skill Requirements: * A minimum of 5 years' experience in providing 3rd Level IT support * Technical knowledge of Microsoft Windows Desktop, Office and Server environments * Excellent communication skills both written and verbal * Ability to diagnose and resolve problems * Good time management and prioritisation * Initiative and self-motivated * A professional working attitude * To learn and develop new product knowledge and skill sets * The ability to record and report with detailed technical documentation Thorough knowledge of current IT technology including (but not limited to): * Microsoft Windows Server 2019 -2025 * Microsoft desktop OS Windows 10 and 11 Professional * MacOS, Apple IOS, Android (Desirable) * MS Active Directory * DNS, DHCP and network services * Microsoft Exchange 2010 -2019 * Office 365/Azure/Entra/Hybrid including Defender, Intune and security policies * Server Virtualisation (Hyper-V / VMware) * Cloud services including Azure and AWS * LAN/VLAN/WAN (routers, switches, Wi-Fi, firewall) * Communications (VOIP, Leased Lines) * Dell/HP Server Hardware * Storage infrastructures SAN, NAS, DAS * Backup and DR technologies (experience of Veeam and Datto) * SharePoint management and support * IT Security including data loss prevention, encryption, EDR, MDR, Unified Threat Management, 2FA Education / Qualification:* Minimum of 5 GCSEs * 2 A Level passes or equivalent * Post-Secondary School education relating to IT, qualifications or training desirable * Current Microsoft accreditation, MCSA desirable To apply for this position please send a request to jack.pennell@nextech-group.co.uk This job description is a guide and may be updated.

Technical Consultant

Role: Technical Solutions Consultant Location: Preston Hybrid (with some customer site visits) Sector: Managed Services / IT Consultancy Salary: up to £50,000 depending on experienceThe roleAre you a technically minded problem solver who loves working directly with customers to design and deliver impactful IT solutions?We're looking for a Technical Solutions Consultant to join a growing Managed Services Provider, helping organisations modernise, secure, and optimise their IT environments.This role sits within a dynamic Project Delivery Team and blends customer engagement, solution design, and hands-on technical delivery. You'll act as a trusted advisor to business and IT leaders - auditing environments, uncovering opportunities, designing solutions, and supporting successful implementations.What You'll Do* Conduct customer audits and discovery sessions (virtual or on-site) to assess infrastructure and understand business needs. * Translate findings into solution outlines, recommendations, and proposals. * Collaborate with internal teams on project delivery - assisting with migrations, configurations, and reviews. * Document customer environments, update reports, and share insights with colleagues. * Stay up to date with emerging technologies and pursue certifications that grow your expertise. * Every day is varied, combining consultancy, delivery, and continuous learning - all while shaping outstanding customer experiences.What We're Looking ForEssential skills and experience: * Proven experience delivering customer-facing technical consultancy within IT infrastructure or managed services. * Strong knowledge across IT infrastructure, networking, Microsoft 365, Azure, and cybersecurity. * Confident communicator with the ability to influence both technical and non-technical stakeholders. * Collaborative mindset - able to work closely with sales, delivery, and support teams.Desirable:* Certifications from Microsoft, VMware, Cisco, Fortinet, Veeam, or Ubiquiti. * Hands-on Azure architecture and migration experience. * Familiarity with security frameworks (Cyber Essentials, NIST, CIS). * Understanding of modern networking (SD-WAN, SASE, ZTNA). * Experience within an MSP or consultancy environment.Why You'll Love Working Here:* Work on diverse, cutting-edge projects across modern IT technologies. * Collaborative, supportive culture where technical expertise is valued and developed. * Clear career pathway from fixed term to permanent, with opportunities for certification and progression. * Exposure to a wide range of industries and customer environments. * Hybrid working and excellent work-life balance.Additional Benefits:* 25 days holiday + bank holidays + your birthday off * 1 volunteering day per year * Enhanced maternity &amp; paternity leave * Employee rewards &amp; loyalty recognition * Regular social events and achievement celebrations * Professional training &amp; development opportunities * Wellbeing and financial support schemes

Technical Consultant 

<h2>E-commerce Account Executive</h2>Location: Birmingham (hybrid) (12 month FTC) Salary: £25,000 - £35,000 (depending on experience)<h3>About the Role</h3>We're looking for an ambitious E-commerce Account Executive to play a key role in the delivery and ongoing management of website projects and client retainers. This role suits someone with a solid background in web and e-commerce platforms (particularly Shopify), strong organisational skills, and a passion for driving client success.<h3>Key Responsibilities</h3>Project Management<ul><li>Plan, execute, and oversee delivery of web and e-commerce projects</li><li>Ensure projects are completed on time, within scope, and on budget</li><li>Act as the main point of contact for clients, managing communication and resolving issues</li></ul>Retainer Management<ul><li>Manage ongoing client retainers and ensure deliverables are consistently met</li><li>Proactively identify opportunities to add value for clients</li><li>Track and report on performance metrics, providing actionable insights</li></ul>Client Collaboration<ul><li>Build strong relationships with clients, understanding their business goals</li><li>Provide updates, reports, and strategic recommendations to support growth</li></ul>Team Coordination<ul><li>Work closely with design, development, and digital marketing teams</li><li>Lead project kick-off meetings, aligning stakeholders on goals and timelines</li></ul>E-commerce Expertise<ul><li>Stay up-to-date on the latest trends, tools, and best practices in web and e-commerce</li><li>Provide guidance on website performance, UX/UI optimisation, and platform functionality</li></ul><h3>Required Skills &amp; Experience</h3><ul><li>Proven experience in e-commerce, account management, or web project management</li><li>Strong knowledge of e-commerce platforms such as Shopify (other CMS experience beneficial)</li><li>Excellent organisational and time-management skills to handle multiple projects and clients</li><li>Clear communication skills, able to explain technical concepts to non-technical audiences</li><li>Analytical mindset with the ability to generate insights from performance data</li><li>Proactive, solutions-focused, and motivated by achieving results</li></ul>Please apply now.

E-Commerce Account Executive - 12 month FTC

Position: Business Development Manager - Education &amp; Public Sector Industry: IT Managed Services Salary: Up to £50,000 base + double OTE (Uncapped) - depending on experience Location: South of England (Nationwide offices / hybrid working available) Reporting to: Head of Sales / Senior Leadership TeamPosition OverviewWe are seeking a dynamic Business Development Manager to drive growth in our IT Managed Services portfolio, with a particular focus on the Education and Public Sector markets.This is an exciting opportunity to join a fast-growing provider and play a key role in identifying, securing, and developing new business opportunities across schools, colleges, local authorities, and public sector organisations.The successful candidate will bring strong experience in IT Managed Services, Cloud, or Cyber Security solutions, with the ability to engage senior stakeholders and deliver high-value technology partnerships.Key ResponsibilitiesNew Business Development * Identify and secure new clients within the Education and wider Public Sector. * Develop a robust pipeline of managed service opportunities, from lead generation to contract closure. * Create and deliver tailored proposals and presentations that clearly communicate value and ROI. * Consistently achieve and exceed revenue and margin targets.Client Relationship Management * Build strong, long-term relationships with key decision-makers and influencers. * Understand client needs and align solutions to their IT and digital transformation goals. * Work collaboratively with technical, delivery, and support teams to ensure a seamless client experience.Market Awareness &amp; Strategy * Analyse market trends and competitor offerings to identify growth opportunities. * Support the wider sales strategy to expand presence in the Education and Public Sector markets. * Represent the business at relevant industry events, conferences, and networking opportunities.Key Qualifications &amp; ExperienceExperience &amp; Track Record * Proven success in Business Development, Sales, or Account Management within IT Managed Services. * Experience working with Education or Public Sector clients is essential. * Demonstrated ability to win new business and deliver consistent revenue growth.Skills &amp; Knowledge* Strong understanding of IT Managed Services, Cloud, Infrastructure, and Cyber Security solutions. * Excellent communication, presentation, and negotiation skills. * Proficiency in CRM systems and sales pipeline management.Personal Attributes* Self-motivated, target-driven, and results-oriented. * Confident communicator capable of building relationships at all levels. * Strategic thinker with a proactive, consultative sales approach.Performance Metrics* Success in this role will be measured by: * New business revenue and margin growth. * Number and value of new Education/Public Sector contracts secured. * Client satisfaction and retention levels.Package &amp; Benefits* Up to £50,000 base salary (depending on experience) * Double OTE (Uncapped) * Flexible hybrid working - nationwide office network * Career progression within a rapidly expanding IT Managed Services provider

Business Development Manager 

Digital Marketing Executive (SEO &amp; PPC)Chelmsford From £30,000+Are you ready to take your next step in digital marketing? This growing Chelmsford-based agency is looking for a Digital Marketing Executive to join their close-knit team and play a key role in delivering high-performing campaigns across SEO and PPC.You'll be joining an energetic, forward-thinking agency that partners with a wide mix of clients, from exciting local brands to national names. Every day brings something new, whether you're optimising ad campaigns, shaping SEO strategies, or digging into performance data to uncover insights that drive results.What you'll be doing:<ul><li>Managing and optimising Google Ads and Meta campaigns to deliver ROI and growth</li><li>Supporting and implementing SEO strategies - from keyword research to on-page optimisation and content briefs</li><li>Analysing campaign data and producing clear, actionable reports</li><li>Collaborating with designers and account managers to develop engaging, on-brand campaigns</li><li>Staying ahead of digital trends to bring fresh ideas to the table</li></ul>What we're looking for:<ul><li>1-2+ years' experience in a digital marketing, SEO, or PPC role (agency preferred)</li><li>Confident using Google Ads, GA4, Tag Manager, and familiar with Meta Ads</li><li>A curious, analytical mindset with great attention to detail</li><li>Strong communication skills and a genuine passion for digital marketing</li></ul>What's on offer:<ul><li>Salary from £30,000, depending on experience</li><li>Hybrid working with a supportive, collaborative team</li><li>Clear progression opportunities and professional development</li><li>The chance to work on diverse projects that keep you learning and inspired</li></ul>

Digital Marketing Executive

Head of Creative - £38,000 DOEBirmingham (Hybrid)5 Years' Experience | Creative AgencyAre you a bold thinker with a creative vision and a passion for digital? We're looking for a Head of Creative with strong web experience to lead innovative campaigns, inspire a growing team, and shape the future of our creative output.Join an established Birmingham-based creative agency known for delivering standout branding, digital and content solutions for a diverse range of clients. You'll work closely with our strategy, design, and development teams to deliver visually engaging, user-focused digital experiences.The Role:<ul><li>Lead and mentor our creative team, driving forward innovative ideas across web, branding, and digital content.</li><li>Take creative ownership of key projects - from concept to execution - ensuring work meets high visual and functional standards.</li><li>Collaborate with developers and UX designers to deliver seamless, responsive web experiences.</li><li>Pitch concepts and present work to clients confidently and clearly.</li><li>Keep a pulse on design trends, digital innovations, and industry best practices.</li></ul>What You'll Need:<ul><li>3-5 years' experience in a creative role within an agency or digital environment.</li><li>A strong portfolio showcasing web design, creative direction, and brand storytelling.</li><li>Excellent understanding of UX/UI principles and responsive design.</li><li>Proficiency in Adobe Creative Suite and Figma (or similar tools).</li><li>Experience managing or mentoring a creative team is a big plus.</li></ul>Why Join Us?<ul><li>Competitive salary up to £35,000 depending on experience.</li><li>Hybrid working - enjoy the flexibility of remote work with the creative buzz of a collaborative studio (2 days/week).</li><li>A friendly, passionate team with a reputation for delivering impactful creative.</li><li>Opportunity to grow into a more senior leadership role as the agency evolves.</li><li>Discount Card for shopping, restaurants gym and many more</li></ul>Ready to lead, inspire and create?Apply now with your CV and portfolio - we'd love to see what you can do.Rosalie.byrne@nextech-group.co.uk

Head Of Creative 

<h3>Social Media Content Creator - Birmingham (Office-Based)</h3>Location: Birmingham (Full-time, in-house) Salary: Up to £32,000 (depending on experience)We're partnering with a fantastic client who is looking for a Social Media Content Creator to join their Birmingham-based team. This is an exciting opportunity for a confident, creative storyteller who enjoys being both in front of the camera and behind it, bringing fresh, engaging content to life across multiple platforms.<h3>About the Role</h3>This is a fully office-based position, working at the heart of the client's content production team. You'll plan, film, edit, and post high-quality videos, reels, and stories that highlight their people, culture, and services. From brainstorming creative ideas to confidently appearing on camera, you'll help shape how their brand connects with audiences online.<h3>Key Responsibilities</h3><ul><li>Create engaging video and photo content for TikTok, Instagram, LinkedIn, and YouTube.</li><li>Represent the brand on camera - appearing in videos, interviews, and behind-the-scenes content.</li><li>Develop creative concepts and stay up to date with the latest social media trends.</li><li>Collaborate with the wider marketing team to plan campaigns and manage the content calendar.</li><li>Track and analyse performance metrics to enhance future content strategies.</li></ul><h3>The Ideal Candidate</h3><ul><li>Confident and comfortable appearing on camera.</li><li>Strong understanding of social media trends, algorithms, and best practices.</li><li>Skilled in video editing tools such as CapCut, Premiere Pro, or Canva.</li><li>Excellent communication and storytelling skills.</li><li>Creative, proactive, and full of ideas.</li></ul><h3>Why This Role?</h3><ul><li>Join a dynamic, forward-thinking team based in the heart of Birmingham.</li><li>Work with a brand that values creativity, innovation, and authenticity.</li><li>Fantastic opportunity to grow your skills and build your personal brand on camera.</li><li>Competitive salary up to £32,000 plus company benefits.</li></ul>

Social Media Content Creator

💼 Technical Trainer - Digital Support (Part-Time) Hourly Rate: £30 per hour | 4 days a week | Mon-Thu, 6pm-9pm Location: Hybrid (Manchester + Remote) Outside IR35We're looking for a passionate Technical Trainer to deliver our Level 2 Certificate in Digital Support course! You'll help learners build essential IT and digital skills through engaging, practical training sessions.📅 Course Details:Start date: 24th November 2025 End date: 26th March 2026 Duration: 17 weeks (includes a 2-week Christmas shutdown from 22nd December - 4th January) Schedule: Monday to Thursday, 5pm-9pm Location: Predominantly remote, with the first week and occasional weeks delivered face-to-face in Manchester city centre.👉 Applicants must be based in or near Manchester and able to travel when required.💻 What You'll Do:* Deliver interactive technical training focused on digital support and IT fundamentals. * Guide learners through key concepts and practical applications. * Design and adapt course materials to suit a range of learner abilities. * Inspire and support learners to achieve their goals.🎓 What We're Looking For:* Strong IT knowledge (e.g. CompTIA, CCNA, MCSA, or similar). * Experience teaching or training in a technical field. * Excellent communication and learner engagement skills. * A positive, adaptable attitude and commitment to learner success.💰 What's on Offer:* £30 per hour * Part-time hours (Mon-Thu, 6pm-9pm) * Flexible hybrid delivery * Supportive and collaborative training environment📍 Based in Manchester / remote hybrid

Technical Trainer - Digital Support (Part-Time)

Role: Account Manager Industry: IT Managed Services Location: Redhill (hybrid) Salary: £30,000 basic + £15,000 OTEAbout the RoleWe are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service sales who thrives in a fast-paced, desk-based environment and is passionate about delivering excellent client experiences.As a key part of our account management function, you will be responsible for nurturing existing client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals.Key Responsibilities* Manage a portfolio of existing clients, providing exceptional customer service and proactive account support. * Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction. * Identify upselling and cross-selling opportunities across a range of IT managed services and solutions. * Prepare and deliver quotes, proposals, and renewals in collaboration with internal technical teams. * Act as the main point of contact for day-to-day client enquiries, ensuring timely and effective resolutions. * Support contract renewals, negotiate pricing where required, and ensure client retention. * Track and manage sales opportunities using CRM systems, ensuring accurate pipeline reporting. * Collaborate closely with service delivery and support teams to ensure smooth ongoing service.Key Requirements* Experience in account management, sales, or customer service within the IT or technology sector (managed services experience preferred). * Strong relationship-building skills and a customer-first mindset. * Excellent communication skills, both written and verbal. * Confident in managing multiple accounts and tasks simultaneously. * Ability to identify opportunities for account growth and deliver value-added solutions. * Proficiency in using CRM systems and Microsoft Office tools. * A proactive, organised, and detail-oriented approach.What's on Offer* Base Salary: £30,000 * On-Target Earnings (OTE): £15,000 * Hybrid Working: REdhill office with flexibility to work from home. * Career progression opportunities within a growing business. * Ongoing training and development.

Desk Based Account Manager - GBP 30000 + 15000 OTE

Role: Sales Support Executive Industry: IT Managed Services Location: Reigate Salary: Up to £28,000 base + £5,000 OTE Contract Type: 12-month FTC (fixed term contract)💼 Be the Backbone of a High-Performing Sales TeamAre you highly organised, detail-driven, and thrive when everything's running smoothly? We're on the hunt for a Sales Support Executive to join our growing team in Reigate - someone who loves getting stuck into the details and making life easier for everyone around them.You'll play a vital role behind the scenes, keeping the sales engine running by supporting reps, managing data, liaising with customers, and making sure nothing slips through the cracks.🛠️ What You'll Be Doing* Support the Sales Team: Prepare proposals, presentations, and contract documents. * Customer Focus: Handle queries, share info, and help resolve any issues that pop up. * Keep Things Moving: Process sales orders, track deliveries, and assist with invoicing. * Manage the CRM: Keep customer records up to date and squeaky clean. * Reporting: Pull together sales figures and performance metrics to help guide decisions. * Team Coordination: Work closely with marketing, finance, and ops to keep everything aligned and on schedule.🙋 Who You Are* 1-3 years' experience in sales support, admin, or customer service. * Super comfortable using CRMs, Microsoft Office (especially Excel), and picking up new systems. * A brilliant communicator - clear, concise, and confident in tone. * Highly organised, with a real eye for detail (you notice the small stuff). * Proactive, friendly, and a natural problem-solver. * Someone who thrives in a fast-paced environment and loves working as part of a team.🌟 Why Join?* Competitive salary and bonus structure * Room to grow - we support career development and internal progression * A positive, inclusive culture that values people as much as performance * Involvement in exciting projects that make a real difference * A team that supports, celebrates, and has your back

Sales Support Executive 

Location: Ipswich, SuffolkEmployment Type: Full-time, On-site Salary: £24,000 - £28,000 (DOE) Company Type: Managed Service Provider (MSP)About the RoleWe're looking for a motivated and customer-focused 1st Line IT Support Technician to join our clients busy service desk team in Ipswich. As part of a growing Managed Service Provider (MSP), you'll be the first point of contact for our clients - helping resolve technical issues quickly and professionally, while delivering outstanding customer service.This is a hands-on, on-site role, ideal for someone with a passion for technology and a desire to develop their IT career within a fast-paced, service-oriented environment.Key Responsibilities<ul><li>Provide 1st line technical support via phone, email, and remote tools</li><li>Log, prioritise, and manage incidents and service requests through the helpdesk system</li><li>Diagnose and resolve hardware, software, and networking issues</li><li>Escalate complex issues to 2nd line or specialist teams when required</li><li>Assist with user account management, password resets, and system access</li><li>Maintain accurate documentation of tickets, resolutions, and procedures</li><li>Support desktop, laptop, and printer installations and configurations</li><li>Deliver excellent customer service and maintain strong client relationships</li></ul>Skills &amp; Experience<ul><li>Previous experience in a 1st line / helpdesk support role (ideally within an MSP)</li><li>Good understanding of Windows 10/11, Microsoft 365, and Active Directory</li><li>Familiarity with remote support tools and ticketing systems</li><li>Basic understanding of networking fundamentals (DNS, DHCP, TCP/IP)</li><li>Strong communication and problem-solving skills</li><li>Ability to work under pressure and manage multiple priorities</li></ul>Relevant IT qualifications (e.g. CompTIA A+, Microsoft, ITIL) are a plusWhy Join Us?<ul><li>Competitive salary (£24,000 - £28,000 DOE)</li><li>Exposure to a wide range of clients and technologies</li><li>Clear career progression within a growing MSP environment</li><li>Ongoing training and professional development</li><li>Friendly, collaborative on-site team culture</li><li>Free on-site parking and modern office facilities</li></ul>

1st Line Support Engineer

CAD Technician Location: Northamptonshire (office-based / hybrid 2 days WFH once settled in) Salary: £25-£30k per annum DOEWe're working with a well-established company within the outdoor design industry, seeking a CAD Technician to join their technical team. This role focuses on producing 2D layout plans and preparing project quotations, supporting the design and sales process for bespoke outdoor environments.Key Responsibilities:<ul><li>Produce accurate 2D layout plans using AutoCAD</li><li>Prepare and update quotations and cost estimates for projects</li><li>Work closely with the design and sales teams to ensure proposals meet client requirements</li><li>Maintain organised and up-to-date project documentation</li><li>Assist with plan revisions and technical coordination as needed</li></ul>Skills &amp; Experience:<ul><li>Proficiency in AutoCAD (essential)</li><li>Strong attention to detail and spatial awareness</li><li>Experience in preparing quotes, costings, or estimates (advantageous)</li><li>Background in design, landscape, or construction sectors beneficial</li><li>Good communication and organisational skills</li></ul>What's on Offer:<ul><li>Salary up to £30,000 DOE</li><li>Option to work 4 or 5 days per week</li><li>Supportive and collaborative working environment</li><li>Opportunity to contribute to creative, outdoor-focused projects</li></ul>

CAD Technician

Infrastructure &amp; Application Engineer Location: London (N1) - Onsite role Salary:£60,000 + BenefitsJoin a forward-thinking London organisation undergoing major technology transformation. This role blends hands-on infrastructure engineering with deep ownership of application support and migrations - ideal for someone who thrives in fast-moving change environments.<h3 > What You'll Do</h3><ul ><li >Lead and support application migrations to modern platforms (cloud &amp; on-prem)</li><li >Own application lifecycle - deployment, configuration, upgrades &amp; performance tuning</li><li >Troubleshoot complex issues across servers, networks, databases &amp; integrations</li><li >Enhance monitoring, automation and resilience across core services</li><li >Collaborate with vendors and internal teams to deliver improvement projects</li></ul><h3 >What You'll Bring</h3><ul ><li >Strong experience in application support and migration delivery</li><li >Solid infrastructure skills - Windows Server, VMware, networking, storage</li><li >Good knowledge of Azure / M365 identity &amp; security (AAD, Intune, conditional access)</li><li >Scripting/automation capability (PowerShell, CI/CD tools beneficial)</li><li >Great communication and stakeholder engagement in business-critical environments</li></ul><h3 > Why It's Worth Exploring</h3>✅ Major roadmap of migrations + modernisation work ✅ Broad technical scope and decision-making influence ✅ Hybrid working from a prime London location (N1) ✅ Supportive culture and strong professional development If you're ready to take ownership, modernise applications and help shape a future-proof stack - we'd love to speak with you.

Infrastructure & Application Engineer

3D Designer Location: Northamptonshire (on-site to begin with, then Hybrid 2 days WFH) Salary: £25k-£30KAre you a creative 3D Designer with a passion for bringing leisure spaces to life? We're working with a top client of ours who is looking to expand their talented design team.What you'll be doing:<ul><li>Designing and developing engaging 3D concepts for leisure environments.</li><li>Collaborating with cross-functional teams to deliver high-quality visuals that align with brand and project requirements.</li><li>Preparing technical drawings and layouts using industry-standard tools.</li><li>Take briefs and liaise with clients.</li></ul>Key skills &amp; experience:<ul><li>3D Studio Max - Essential</li><li>AutoCAD - Strong working knowledge</li><li>Photoshop - For post-production and visual enhancements</li><li>Familiarity with Twinmotion (or a willingness to learn, as the team transitions to this platform).</li><li>Unreal Engine would be an added bonus!</li></ul>Why join?<ul><li>Be part of an innovative and growing design team.</li><li>Work on exciting retail projects with a strong emphasis on creativity and quality.</li><li>Opportunity to upskill in Twinmotion as part of the team's software evolution.</li></ul> If you're a 3D Designer who thrives in a fast-paced, creative environment and wants to make an impact in 3D design, we'd love to hear from you!

3D Designer

Job Title: Senior Application Security Engineer Salary: £70,000 Location: Reading/remote About the OrganisationJoin a fast-growing UK technology and consulting firm that's investing heavily in cutting-edge cyber security. With a strong focus on innovation, collaboration, and professional development, this company empowers its people to shape the future of secure digital transformation across a wide range of industries. You'll be part of a business that values expertise, agility, and doing the right thing - where everyone has the opportunity to make a genuine impact. About the RoleThe Senior Application Security Engineer will play a key role in protecting the organisation's infrastructure, cloud platforms, and applications. Working within a highly technical and collaborative cyber team - supported by a 24/7 external SOC - you'll research, test, and implement next-generation security solutions to safeguard data and systems.This role offers the chance to lead on application and cloud security initiatives, influence secure design standards, and mentor colleagues in best practices. Key Responsibilities<ul><li>Lead application and cloud security initiatives, ensuring systems and software are secure by design.</li><li>Drive vulnerability management and implement a risk-based approach across the technology stack.</li><li>Perform security testing (SAST, DAST, SCA) and work with developers to remediate findings.</li><li>Support cloud security controls (primarily Azure, including cloud-native apps).</li><li>Champion secure development, threat modelling, and DevSecOps integration.</li><li>Research emerging threats and recommend proactive mitigations.</li><li>Provide mentoring, training, and security awareness support to internal teams.</li></ul> Essential Skills &amp; Experience<ul><li>Strong hands-on experience in application and cloud security engineering.</li><li>Deep understanding of web app vulnerabilities (OWASP Top 10, CWE) and secure coding practices.</li><li>Proficiency with security testing tools and vulnerability management platforms.</li><li>Broad knowledge of network and infrastructure security concepts (WAFs, ACLs, VPNs, etc.).</li><li>Familiarity with security frameworks and principles such as Zero Trust and risk-based security.</li><li>Relevant certifications such as CISSP, CompTIA Security+, GIAC, or equivalent.</li><li>Excellent documentation, communication, and stakeholder collaboration skills.</li></ul> Desirable<ul><li>Background in threat modelling or secure software design.</li><li>Knowledge of ISO27001, Cyber Essentials Plus, or cloud security certifications.</li><li>Experience in large-scale or regulated environments.</li></ul> What's on Offer<ul><li>Competitive salary with annual bonus potential.</li><li>25 days holiday (plus flexible bank holidays and holiday trading).</li><li>Excellent pension scheme with matched contributions.</li><li>Healthcare cash plan and wellbeing support.</li><li>Access to digital GP and employee assistance programme.</li><li>Volunteering days, referral bonuses, and retail discounts.</li><li>A flexible, inclusive, and forward-thinking workplace culture.</li></ul> This is an opportunity to be at the forefront of modern application security - influencing strategy, shaping solutions, and working in a team that truly values your expertise.

Senior Application Security Engineer

Job Title: Senior Application Security Engineer Salary: £70,000 Location: Reading/remote About the OrganisationJoin a fast-growing UK technology and consulting firm that's investing heavily in cutting-edge cyber security. With a strong focus on innovation, collaboration, and professional development, this company empowers its people to shape the future of secure digital transformation across a wide range of industries. You'll be part of a business that values expertise, agility, and doing the right thing - where everyone has the opportunity to make a genuine impact. About the RoleThe Senior Application Security Engineer will play a key role in protecting the organisation's infrastructure, cloud platforms, and applications. Working within a highly technical and collaborative cyber team - supported by a 24/7 external SOC - you'll research, test, and implement next-generation security solutions to safeguard data and systems.This role offers the chance to lead on application and cloud security initiatives, influence secure design standards, and mentor colleagues in best practices. Key Responsibilities<ul><li>Lead application and cloud security initiatives, ensuring systems and software are secure by design.</li><li>Drive vulnerability management and implement a risk-based approach across the technology stack.</li><li>Perform security testing (SAST, DAST, SCA) and work with developers to remediate findings.</li><li>Support cloud security controls (primarily Azure, including cloud-native apps).</li><li>Champion secure development, threat modelling, and DevSecOps integration.</li><li>Research emerging threats and recommend proactive mitigations.</li><li>Provide mentoring, training, and security awareness support to internal teams.</li></ul> Essential Skills &amp; Experience<ul><li>Strong hands-on experience in application and cloud security engineering.</li><li>Deep understanding of web app vulnerabilities (OWASP Top 10, CWE) and secure coding practices.</li><li>Proficiency with security testing tools and vulnerability management platforms.</li><li>Broad knowledge of network and infrastructure security concepts (WAFs, ACLs, VPNs, etc.).</li><li>Familiarity with security frameworks and principles such as Zero Trust and risk-based security.</li><li>Relevant certifications such as CISSP, CompTIA Security+, GIAC, or equivalent.</li><li>Excellent documentation, communication, and stakeholder collaboration skills.</li></ul> Desirable<ul><li>Background in threat modelling or secure software design.</li><li>Knowledge of ISO27001, Cyber Essentials Plus, or cloud security certifications.</li><li>Experience in large-scale or regulated environments.</li></ul> What's on Offer<ul><li>Competitive salary with annual bonus potential.</li><li>25 days holiday (plus flexible bank holidays and holiday trading).</li><li>Excellent pension scheme with matched contributions.</li><li>Healthcare cash plan and wellbeing support.</li><li>Access to digital GP and employee assistance programme.</li><li>Volunteering days, referral bonuses, and retail discounts.</li><li>A flexible, inclusive, and forward-thinking workplace culture.</li></ul> This is an opportunity to be at the forefront of modern application security - influencing strategy, shaping solutions, and working in a team that truly values your expertise.

Role: SEO LeadSalary: Up to £60k Location: Bedford (Hybrid/Remote/very flexible) About the RoleMy client, a national financial company, is expanding its digital marketing capability and organic presence across the UK. They're seeking a hands-on SEO &amp; Digital Marketing Lead to take full ownership of SEO, Local SEO, and PPC campaigns, as well as AI-driven content strategies using tools like Atlas or Meta.This role is ideal for a results-driven marketer who enjoys technical SEO, paid search, WordPress management, and AI content optimisation, and wants to shape a national digital footprint. Key Responsibilities<ul><li>Develop and implement a comprehensive SEO strategy to drive high-quality organic traffic</li><li>Take ownership of WordPress websites - including site structure, templates, plugins, SEO health, and performance</li><li>Plan and execute Local SEO initiatives across multiple regions and service areas</li><li>Manage PPC campaigns to support lead generation and marketing objectives</li><li>Use AI tools (Atlas, Meta, or similar) to generate, optimise, and scale content across landing pages and blogs</li><li>Monitor and report on performance using GA4, Google Search Console, Looker Studio, GTM, and other analytics tools</li><li>Conduct competitor analysis, content optimisation, and link-building strategies to improve visibility</li><li>Collaborate with internal teams to ensure all digital marketing efforts align with strategy and business goals</li></ul> About You<ul><li>5+ years of hands-on experience in SEO, WordPress, Local SEO, and PPC</li><li>Proven ability to manage and optimise WordPress websites end-to-end</li><li>Experience with AI-powered content tools such as Atlas, Meta, GPT platforms, or equivalent</li><li>Strong knowledge of technical SEO, link building, and local search optimisation</li><li>Experienced using Google Analytics (GA4), Google Search Console, SEMrush/Ahrefs, Screaming Frog/Sitebulb, GTM, Looker Studio</li><li>Confident managing multiple projects, presenting insights, and driving strategy across teams</li><li>Analytical, proactive, and focused on measurable results</li></ul> What's on Offer<ul><li>Extremely flexible hours</li><li>Competitive salary</li></ul>

SEO Lead

Digital Marketing LeadSalary: Up to £60k Location: Bedford (Hybrid/Remote) About the RoleMy client, a national financial company, is expanding its digital marketing capability and organic presence across the UK. They're seeking a hands-on SEO &amp; Digital Marketing Lead to take full ownership of SEO, Local SEO, and PPC campaigns, as well as AI-driven content strategies using tools like Atlas or Meta.This role is ideal for a results-driven marketer who enjoys technical SEO, paid search, WordPress management, and AI content optimisation, and wants to shape a national digital footprint. Key Responsibilities<ul><li>Develop and implement a comprehensive SEO strategy to drive high-quality organic traffic</li><li>Take ownership of WordPress websites - including site structure, templates, plugins, SEO health, and performance</li><li>Plan and execute Local SEO initiatives across multiple regions and service areas</li><li>Manage PPC campaigns to support lead generation and marketing objectives</li><li>Use AI tools (Atlas, Meta, or similar) to generate, optimise, and scale content across landing pages and blogs</li><li>Monitor and report on performance using GA4, Google Search Console, Looker Studio, GTM, and other analytics tools</li><li>Conduct competitor analysis, content optimisation, and link-building strategies to improve visibility</li><li>Collaborate with internal teams to ensure all digital marketing efforts align with strategy and business goals</li></ul> About You<ul><li>5+ years of hands-on experience in SEO, WordPress, Local SEO, and PPC</li><li>Proven ability to manage and optimise WordPress websites end-to-end</li><li>Experience with AI-powered content tools such as Atlas, Meta, GPT platforms, or equivalent</li><li>Strong knowledge of technical SEO, link building, and local search optimisation</li><li>Experienced using Google Analytics (GA4), Google Search Console, SEMrush/Ahrefs, Screaming Frog/Sitebulb, GTM, Looker Studio</li><li>Confident managing multiple projects, presenting insights, and driving strategy across teams</li><li>Analytical, proactive, and focused on measurable results</li></ul> What's on Offer<ul><li>Extremely flexible hours</li><li>Competitive salary</li></ul>

Digital Marketing Specialist

Job Title: IT &amp; Infrastructure Project Manager Location: West London (Hybrid) Salary: £70,000 DOE About the Role: Join a leading events and exhibition organisation at an exciting time of growth and transformation! As our IT &amp; Infrastructure Project Manager, you will lead a mix of internal infrastructure projects and technology delivery for exhibitions, conferences, and live events. From concept to completion, you will manage scope, timelines, budgets, and risks, ensuring seamless technology delivery across multiple high-profile projects. Key Responsibilities:<ul><li>Lead end-to-end IT and infrastructure projects, including server and network rollouts, AV systems, and enterprise software implementations.</li><li>Plan, resource, and execute projects across internal teams and third-party vendors.</li><li>Deliver event-ready IT services for all exhibitions and live events, ensuring systems are operational and scalable.</li><li>Manage and mentor a team of engineers to meet technological needs for each event.</li><li>Maintain strong project governance: risk management, cost tracking, change control, and reporting.</li><li>Provide regular updates and dashboards to senior stakeholders.</li><li>Support technology strategy for new venue launch, including IT fit-out, access control, broadcast readiness, and networking.</li><li>Develop robust project plans, milestones, dependencies, and contingency strategies.</li><li>Maintain and improve project documentation, workflows, and delivery standards.</li></ul> Person Specification:<ul><li>5+ years' experience delivering IT infrastructure and business systems projects.</li><li>Experience in live venue, exhibition, or large-scale event technology environments is highly advantageous.</li><li>Strong stakeholder engagement, relationship management, and client-focused approach.</li><li>Excellent organisational, prioritisation, and problem-solving skills.</li><li>Knowledge of IT concepts, software development processes, and project management methodologies (Agile, Scrum, Waterfall).</li><li>Relevant certifications (PMP, PMI-ACP, Six Sigma) are desirable.</li><li>Enthusiastic, proactive, and motivated to thrive in a fast-paced, evolving environment.</li></ul> This is a rare opportunity to combine IT project management with the excitement of live events, working in a dynamic environment where no two days are the same. If you would like to be considered, please apply now with an up-to-date CV to be considered.

IT Project Manager

Job Title: IT Systems Engineer Location: West London (Hybrid) Salary: £65,000 DOE About the Organisation: Our client is a leading events and venues business recognised for exceptional customer service and operational excellence. The company is currently undergoing a major transformation project to create a dynamic cultural and commercial destination, featuring new spaces, offices, hospitality venues, and public areas. Job Purpose:<ul><li>Provide technical support and maintenance to the business and its customers.</li><li>Implement and maintain server, network, and software configurations for cloud computing infrastructure (Microsoft Azure) with a focus on DevOps principles.</li><li>Proactively identify, test, and implement new technologies that enhance business efficiency.</li><li>Support the communication, assessment, and delivery of changing business requirements.</li></ul> Key Responsibilities:<ul><li>Deliver 1st and 2nd line IT support via the service desk, ensuring timely resolution within SLAs.</li><li>Provide support and training for key business applications within the events space.</li><li>Build and administer PCs and servers; monitor systems, logs, and IT services.</li><li>Support business continuity, disaster recovery, backups, and restores.</li><li>Manage Active Directory and M365 (Office 365, OneDrive, Azure, InTune), following best practice.</li><li>Maintain IT documentation, security systems, and related software including firewalls and endpoint protection.</li><li>Research and recommend innovative or automated solutions for system administration.</li></ul> Skills, Experience &amp; Behaviours:<ul><li>Strong knowledge of Microsoft 365 / Azure and Active Directory administration.</li><li>Experience with VMware, SAN storage, SQL Server, and ITIL best practices.</li><li>Proficiency in endpoint security, ideally with SentinelOne or similar tools.</li><li>Experience managing third-party service providers.</li><li>Excellent troubleshooting and customer service skills.</li><li>Experience supporting Momentus (Ungerboeck) or similar event management systems.</li><li>Knowledge of VOIP, cloud platforms (SaaS, PaaS, IaaS), and general networking concepts.</li></ul> If this role sounds like the ideal next step for you, please apply now with an up-to-date CV to be considered.

IT Systems Engineer

<h2 >Channel Marketing Manager (B2B)</h2>Hybrid - Birmingham | Up to £40,000We're representing a leading technology distributor that works exclusively through the channel - no end-user sales, no PPC, no direct lead generation. This is a fantastic opportunity for a Channel Marketing Manager who understands how to build brand visibility, strengthen vendor partnerships, and support sales through partners - not through paid campaigns.<h3 >The Opportunity</h3>You'll take ownership of marketing activity across a diverse technology portfolio, working closely with vendors and reseller partners to plan and execute channel-focused campaigns.This isn't about running ads or chasing clicks - it's about building relationships, enabling partners, and driving joint success through smart, creative marketing.<h3 >Key Responsibilities</h3><ul ><li >Develop and deliver joint marketing plans with vendor and partner teams</li><li >Manage co-branded campaigns, events, and launch activities</li><li >Coordinate vendor marketing funds (MDF), claims, and reporting</li><li >Support internal sales teams with marketing collateral, promotions, and partner communications</li><li >Oversee LinkedIn and brand awareness activity (no PPC or paid social)</li><li >Build strong relationships with vendor marketing contacts to maximise engagement and ROI</li></ul><h3 >About You</h3><ul ><li >Proven experience in channel, partner, or distributor marketing - ideally within IT, tech, or telecoms</li><li >Confident working with vendors and resellers on co-marketing campaigns</li><li >Commercially minded with strong communication and organisational skills</li><li >Comfortable juggling multiple projects and stakeholders in a fast-paced environment</li><li >A proactive, relationship-driven marketer who thrives on collaboration</li></ul><h3 >What's on Offer</h3><ul ><li >Salary up to £40,000</li><li >Hybrid working - split between home and the Birmingham office</li><li >A supportive, close-knit team culture</li><li >The chance to work with leading global tech brands</li><li >Real ownership and influence in shaping how partners experience the brand</li></ul>If you've built your marketing career in the channel and you're looking for a role that values relationships, collaboration, and partner success over clicks and conversions, this could be the perfect next step.

Channel Marketing Manager

Job Title: Vendor Manager Location: Birmingham (Hybrid) Salary: £50,000 Role OverviewWe're seeking an experienced and commercially minded Vendor Manager to take ownership of relationships with key technology partners and drive mutual growth across our sales and marketing channels. This is a pivotal role for a proactive, detail-oriented professional who can balance strategic vendor engagement with hands-on sales enablement. You'll work closely with internal teams to align partner objectives, maximise revenue opportunities, and enhance our overall vendor programme performance. Key ResponsibilitiesVendor Partnership &amp; Strategy<ul><li>Act as the main point of contact for assigned vendors, managing commercial, marketing, and operational alignment.</li><li>Translate vendor goals and incentives into effective sales initiatives and campaigns.</li><li>Work with procurement and supply chain teams to optimise product availability and forecasting.</li><li>Manage joint business plans, performance reviews, and vendor scorecards to track progress and outcomes.</li></ul> Sales Enablement &amp; Performance<ul><li>Provide sales teams with the training, tools, and product insights needed to drive vendor-aligned growth.</li><li>Monitor and report on sales performance, revenue targets, and promotional ROI.</li><li>Collaborate with technical and pre-sales teams to promote vendor technologies and support customer opportunities.</li><li>Contribute to bid and tender processes with vendor-specific knowledge and commercial input.</li></ul> Marketing &amp; Demand Generation<ul><li>Partner with marketing to plan and execute co-branded campaigns and events.</li><li>Maximise MDF and vendor marketing budgets to deliver measurable returns.</li><li>Track campaign effectiveness and recommend continuous improvements based on analytics and feedback.</li></ul> Relationship &amp; Stakeholder Management<ul><li>Build and maintain strong, collaborative relationships with vendor stakeholders across sales, marketing, and product management.</li><li>Ensure internal teams remain aligned with vendor objectives through regular communication and reporting.</li><li>Represent the company professionally at vendor meetings, events, and industry forums.</li></ul> Key Skills &amp; Experience<ul><li>Demonstrable experience in vendor management, channel management, or partner development within IT, technology, or distribution.</li><li>Strong commercial acumen with the ability to balance strategic planning and day-to-day execution.</li><li>Confident communicator with excellent presentation and relationship management skills.</li><li>Proficient in using CRM systems and reporting tools to track performance and pipeline activity.</li></ul> if you are experienced in vendor/supplier management in the tech industry we want to hear form you, please apply with an up-to-date CV to be considered.

Vendor Manager

Role: Sales Development Representative - SDR Salary: £30,000 base + £15,000 OTE Location: Reigate Industry: IT Managed Services Setup: HybridAbout the roleAre you a natural relationship builder with a knack for spotting growth opportunities? Do you thrive on balancing client care with commercial drive? We're looking for a Desk-Based Account Manager with a sales edge to join our expanding IT Managed Services team.This role is perfect for someone who wants the best of both worlds: nurturing long-term client partnerships while also driving new revenue through upselling, cross-selling, and solution-led conversations.🔑 What You'll Be Doing* Own and develop a portfolio of existing clients, ensuring they receive world-class service. * Spot opportunities for growth - upselling and cross-selling IT solutions that add genuine value. * Act as the go-to contact for your accounts, resolving queries and ensuring client satisfaction. * Support renewals and negotiations, keeping retention rates high. * Work closely with technical and service delivery teams to ensure seamless solutions. * Track your pipeline, report on opportunities, and consistently smash your targets.🌟 What We're Looking For* Background in account management, sales, or customer success (IT/Managed Services experience is a bonus). * A consultative, client-first approach - but with the commercial mindset to drive growth. * Confident communicator, great with people, and strong at juggling multiple priorities. * CRM-savvy, detail-oriented, and proactive by nature.💼 What's in It for You* Competitive package: £30,000 base + £15,000 OTE. * Hybrid working (Manchester office + remote flexibility). * Clear career progression and long-term opportunities within a fast-growing business. * Ongoing training, development, and support to sharpen both your account management and sales skills.🔥 If you're ready to combine client success with commercial impact, apply now and take the next step in your IT Managed Services career.

Sales Development Representative - 45000 OTE

Head of Business Development - Education IT Managed Services 📍 Location: Reigate 💰 Salary: Up to £65,000 base + £65,000 OTE (uncapped) 🚗 Car Allowance: £5,000 p/aAre you an experienced business development leader with a passion for education and technology? An exciting opportunity has arisen for a Head of Business Development to drive strategic growth within the UK and Ireland education sectors. This high-impact role offers the chance to shape the future of education technology and play a key role in expanding a fast-growing organisation's footprint in the market.About the RoleAs Head of Business Development - Education, you will lead efforts to grow market share, boost revenue, and forge strong partnerships with educational institutions. You'll combine commercial acumen with deep sector knowledge to deliver innovative, tailored technology solutions that solve real-world challenges in schools, colleges, and other education settings.Key Responsibilities* Develop and execute a comprehensive strategy to grow revenue and margin within the education sector. * Conduct market research to identify trends, emerging opportunities, and competitive threats. * Build and nurture long-term relationships with schools, academies, trusts, and education bodies. * Design and present compelling technology proposals tailored to client needs. * Collaborate across internal teams to ensure seamless delivery from lead to contract. * Negotiate contracts and optimise resource allocation to maximise profitability. * Represent the organisation at events, trade shows, and in industry forums.About You* Proven experience in business development or sales within the education or edtech space. * Track record of exceeding revenue targets and building lasting client relationships. * Excellent communication skills, with the ability to convey complex tech solutions simply. * Strategic thinker with strong commercial instincts. * Proficient in CRM systems and sales analytics tools. * Motivated, results-focused, and collaborative in nature.Ideal Qualifications* Degree in a relevant discipline (Master's or MBA preferred). * Minimum of 5 years' experience in a business development role, ideally in education or technology. * In-depth understanding of digital learning, IT infrastructure, cybersecurity, and network services in the education sector.Why Apply?* Competitive salary with uncapped earning potential. * Car allowance and comprehensive benefits. * Opportunity to lead growth in a high-impact, future-facing sector. * Be part of an ambitious, forward-thinking organisation making a difference in education.

Head of Business Development - (MSP - Education) - GBP 65000

Marketing Manager - Up to £35k - Hybrid (Birmingham, Tech Sector)We're recruiting on behalf of a growing tech company in Birmingham for a Marketing Manager. This is a hybrid role, giving you the flexibility to split your time between the office and home while driving marketing initiatives across multiple channels.Role Overview: You'll be responsible for planning, executing, and optimizing marketing strategies to support the company's growth. This role is channel-agnostic, covering digital, traditional, and creative campaigns as needed.Key Responsibilities:<ul><li>Develop and implement marketing strategies that increase brand awareness and drive growth.</li><li>Plan and manage campaigns across digital, print, events, and other relevant channels.</li><li>Collaborate with internal teams and external partners to deliver high-quality marketing initiatives.</li><li>Analyse performance data and optimize campaigns to improve results.</li><li>Support and mentor junior marketing team members.</li></ul>What We're Looking For:<ul><li>Proven marketing experience, ideally in the tech sector.</li><li>B2B experience </li><li>5 years minimum </li><li>Enrty level management experience Experience mangng vendr/supplier relationships</li><li>Digital marketing/E-Commerce experience</li><li>Strong project management, communication, and organizational skills.</li><li>Creative and analytical mindset with a results-oriented approach.</li><li>Comfortable working in a fast-paced, hybrid environment.</li></ul>Package:<ul><li>Salary up to £40,000 per year.</li><li>Flexible hybrid working.</li><li>Opportunity to make a tangible impact on a growing tech company.</li><li>Career development and training opportunities.</li></ul>This is an exciting chance to join a forward-thinking tech business and lead marketing initiatives across multiple channels.

Marketing Manager - £40,000

Job Title: Pre-Sales Engineer - Networking Solutions Location: Birmingham (Hybrid) Salary: £35,000 Role Overview This role is ideal for an energetic, customer-focused Pre-Sales Engineer with hands-on experience in networking and data centre technologies. You'll work closely with internal sales teams and channel partners to understand technical requirements, design tailored solutions and promote key vendor technologies. The successful candidate will play a pivotal role in shaping opportunities, providing technical credibility in client engagements, and supporting business growth by translating complex technology into clear commercial outcomes. Key Responsibilities:Solution Design &amp; Architecture<ul><li>Assist in designing and validating LAN/WAN setups, including basic switching, routing, and wireless deployments.</li><li>Support the creation of simple high-level and low-level design diagrams using vendor guidelines.</li><li>Help document data centre and virtualisation solutions, including servers, storage, and backup setups.</li><li>Assist in configuring secure hybrid cloud environments with guidance from senior engineers (Azure, VMware, Hyper-V).</li><li>Support firewall, VPN, and network security appliance configuration under supervision.</li></ul> Technical Engagement &amp; Pre-Sales Support<ul><li>Support sales teams with technical discovery and requirement gathering.</li><li>Assist in delivering product demos, presentations, and proof-of-concepts.</li><li>Help translate customer requirements into technical specifications and basic BOMs.</li><li>Liaise with vendors and distributors to confirm solution compatibility and standards compliance.</li></ul> Vendor &amp; Product Enablement<ul><li>Maintain awareness of vendor products and updates (e.g., HPE, Aruba, Cisco, Dell, Fortinet, VMware).</li><li>Assist in setting up demo environments for internal use and customer demonstrations.</li><li>Support senior engineers in internal knowledge sharing and training sessions.</li></ul> Collaboration &amp; Project Handover<ul><li>Work with post-sales engineers to ensure smooth handover of solutions.</li><li>Contribute to configuration guides, deployment templates, and basic documentation.</li><li>Assist in building reference architectures and reusable solution templates.</li></ul> Skills &amp; ExperienceEssential:<ul><li>Some experience in pre-sales, solution design, or technical support within the IT channel, MSP, or vendor environment.</li><li>Knowledge of networking fundamentals (routing, switching, wireless) and basic data centre technologies (servers, storage, virtualisation).</li><li>Awareness of firewalls, VPNs, and hybrid cloud environments.</li><li>Good technical documentation, presentation, and communication skills.</li></ul>Preferred:<ul><li>Any relevant vendor certifications (e.g., Cisco CCNA, HPE/Aruba ACMP, VMware VCP).</li><li>Familiarity with Azure networking, VMware, or HPE/Dell infrastructure.</li><li>Basic experience using Visio or similar diagramming tools for technical designs.</li></ul> Benefits<ul><li>Competitive base salary with performance-related bonus.</li><li>Access to vendor-led training and certification programs.</li><li>Comprehensive benefits package including pension scheme.</li><li>Excellent opportunities for career development within a growing technology business.</li></ul> If you are interested in being considered for this role, please apply with an up-to-date CV.

Presales Engineer

Job Title: Graphic DesignerSalary: £25,000-£35,000Location: West Midlands (Head Office) (On-Site) The OpportunityA brilliant opportunity for a creative, detail-driven Graphic Designer to join a fast-paced and forward-thinking business within the beauty and wellness sector.You'll be part of a collaborative commercial team where ideas turn into visuals that inspire, engage, and sell. From digital campaigns and social content to print materials and packaging, this is your chance to make an impact and help shape the visual identity of a growing brand portfolio.What You'll DoCreative &amp; Design Execution<ul><li>Design engaging visuals for digital and print - including social media graphics, web assets, packaging, and campaign materials.</li><li>Maintain consistency across all brand visuals, ensuring a cohesive and recognisable look and feel.</li><li>Translate briefs into creative concepts that support marketing goals.</li></ul>Collaboration<ul><li>Work closely with marketing, product, and content teams to deliver effective visual solutions.</li><li>Contribute to brainstorming sessions and campaign idea development.</li></ul>Brand &amp; Visual Identity<ul><li>Support the evolution of brand guidelines and creative direction.</li><li>Ensure all materials align with brand tone, quality, and message.</li></ul>Project Management<ul><li>Manage multiple projects at once while meeting deadlines.</li><li>Prepare artwork for production and coordinate with external suppliers when needed.</li></ul>Innovation<ul><li>Keep up with design trends and technologies to continuously improve creative output.</li><li>Bring fresh ideas that push the brand's visual presence forward.</li></ul>About You<ul><li>Strong portfolio showcasing digital and print design work.</li><li>Minimum 3 Years experience in a similar role</li><li>Confident in Adobe Creative Suite (Photoshop, Illustrator, InDesign).</li><li>Excellent attention to detail with a passion for visual storytelling.</li><li>Able to juggle multiple projects and adapt to changing priorities.</li><li>A team player who enjoys collaboration and creative problem-solving.</li><li>Bonus: Experience with motion graphics, video editing, or web design.</li></ul>Why You'll Love This RoleYou'll join a creative, supportive environment that values innovation and design excellence. Every project you touch will be seen by thousands - giving you the chance to grow your portfolio and your career while making a real visual impact.

Graphic Designer

Position: Junior Brand Manager Location: Head Office (Birmingham -West Midlands) (On-Site) The OpportunityWe're looking for a dynamic and commercially focused Brand Manager to join a growing business in the beauty and wellness sector. This is a fantastic role for someone eager to develop their brand management skills, working closely with an experienced Marketing Director to shape and deliver creative, impactful brand strategies.You'll take ownership of key brands within the portfolio, helping to drive sales, grow awareness, and maintain consistency across all marketing channels - from digital and social to in-store and trade communications.What You'll Be DoingDriving Brand &amp; Commercial Success<ul><li>Develop and deliver integrated brand campaigns that drive awareness and sustainable growth.</li><li>Analyse brand performance and provide actionable recommendations to improve results.</li><li>Act as brand guardian, ensuring tone, visuals, and messaging align with brand values.</li><li>Collaborate with sales, education, and creative teams to ensure brand plans are fully aligned.</li><li>Identify new opportunities across retail, digital, and professional channels to increase brand visibility.</li><li>Present product, campaign, and promotional ideas to the commercial team for review.</li><li>Support the execution of trade marketing and communication plans.</li><li>Manage relationships with existing brand and supplier partners.</li><li>Produce regular marketing updates, newsletters, and content to highlight success stories and new launches.</li><li>Brief and oversee creative materials, ensuring timely and high-quality delivery.</li><li>Support customer database management to enable targeted campaigns.</li><li>Coordinate with the education team on brand-led training and event activity.</li></ul>Digital &amp; Content Marketing<ul><li>Plan and execute engaging digital and social campaigns to enhance brand engagement.</li><li>Keep websites, blogs, and social channels up to date with fresh, relevant content.</li><li>Manage brand imagery, videos, and digital assets to ensure consistent presentation.</li></ul>Insights &amp; Strategy<ul><li>Lead customer and market research projects to inform brand strategy.</li><li>Monitor sales performance, promotional success, and category positioning.</li><li>Stay ahead of competitor activity and emerging trends to maintain brand advantage.</li></ul>Growth &amp; Development<ul><li>Take a proactive approach to personal development and skills enhancement.</li><li>Collaborate with colleagues and share knowledge to support team success.</li><li>Stay informed on marketing innovations and industry movements.</li></ul>About You<ul><li>A strategic thinker with a commercial mindset.</li><li>Passionate about brands and creative storytelling.</li><li>Confident communicator who builds strong internal and external relationships.</li><li>Analytical and detail-oriented, with an eye for identifying growth opportunities.</li><li>Calm, adaptable, and able to balance multiple priorities effectively.</li><li>Enthusiastic and curious - someone who thrives in a collaborative environment.</li></ul>Apply now if this sounds like a good fit!

Junior Brand Manager

Role: IT Infrastructure Engineer Department: Project Delivery Location: Reigate Salary: £50,000 per annum Job Type: Full-Time (hybrid working)Are you an experienced IT professional with a passion for delivering high-quality infrastructure projects? We are looking for an IT Infrastructure Engineer to join a dynamic, customer-focused technical operations team. In this role, you will be responsible for the delivery and implementation of a wide range of IT projects, ensuring they are completed on time, within scope, and to an exceptional standard.What You'll Be Doing:* Deliver and implement IT infrastructure projects that exceed customer expectations. * Lead project processes including kick-off, regular reviews, and timely project sign-offs. * Prepare detailed project scopes and manage out-of-scope variations. * Work closely with third-party suppliers to ensure successful project delivery. * Act as a key technical liaison with customers to understand their requirements. * Support the sales team with technical expertise and assist in shaping project solutions. * Mentor colleagues on project delivery best practices. * Provide ad hoc technical support to the wider technical operations team. * Attend weekly project planning and team collaboration meetings.What We're Looking For:* Proven experience in delivering IT infrastructure projects. * Strong technical background in Microsoft 365, Windows Server environments, networking, firewall solutions, and security services. * Familiarity with Google Workspace, AV solutions, and security standards such as Cyber Essentials. * Excellent communication skills and the ability to build strong relationships with customers. * Experience working to SLAs in customer-facing roles. * Ability to manage multi-site or multi-level client environments is desirable. * Prior experience working within the Education sector would be beneficial.Key Skills:* Microsoft 365 (Exchange Online, SharePoint Online, Teams, OneDrive) * Microsoft Endpoint Manager (Intune) * Google Workspace &amp; Chrome Enterprise Management * Windows Server (Active Directory, Group Policy) * Networking (VLANs, wireless security, switch topology) * Firewall and security solutions (e.g. SonicWALL, Watchguard) * Audio-visual installations and support * Strong problem-solving and documentation skillsAdditional Requirements:Full UK driving licence and access to a vehicle.

IT Infrastructure Engineer 

Role: Infrastructure Engineer / Technical Delivery Engineer Salary: £45,000 - £50,000 Setup: Hybrid - Manchester Industry: Managed Service Provider (MSP)Are you an experienced Infrastructure Engineer with a passion for delivering exceptional technical solutions and supporting critical infrastructure? We're looking for a hands-on Technical Delivery Engineer to join a growing MSP in Manchester, combining project delivery with BAU support and 3rd line escalation work for a varied and rewarding role.What You'll Be Doing* Design, implement and maintain core IT infrastructure components including servers, networking, storage, and virtualisation. * Deliver infrastructure and cloud projects for clients - ensuring solutions are secure, scalable, and aligned with best practices. * Provide 3rd line BAU support for complex technical issues, acting as an escalation point for the service desk and wider support team. * Troubleshoot and resolve infrastructure incidents efficiently to minimise downtime and impact. * Collaborate with cross-functional teams to scope, design, and deliver infrastructure solutions tailored to business needs. * Implement security best practices and ensure compliance with industry standards. * Evaluate and recommend new technologies to drive efficiency, resilience, and service improvements. * Document configurations, procedures, and troubleshooting steps to support knowledge sharing and operational excellence. * Build strong relationships with clients, providing clear communication and technical expertise.What We're Looking For✅ Proven experience in IT Infrastructure / Technical Delivery within an MSP or similar environment ✅ Solid experience in BAU support, ideally at 3rd line level, handling complex escalations ✅ Strong knowledge of Microsoft stack, networking, virtualisation (VMware/Hyper-V), firewalls, and cloud platforms (Azure, M365) ✅ Excellent troubleshooting skills and ability to remain calm under pressure ✅ Strong communication skills and the ability to work effectively with clients and internal teams ✅ A proactive problem-solver with a passion for technology and service excellenceWhat's In It For You💷 £45,000 - £50,000 per annum (DOE) 🏡 Hybrid working - flexible Manchester base 🩺 Comprehensive benefits package including pension &amp; health cover 🚀 Career progression &amp; certification support 🤝 A collaborative, supportive, and forward-thinking team cultureIf you thrive in a role where no two days are the same, enjoy the mix of project delivery and high-level BAU support, and want to be part of a dynamic MSP - we'd love to hear from you.📩 Apply now and take the next step in your Infrastructure career!

Paid Media Executive | Milton Keynes (Hybrid) | Up to £40,000 + BenefitsI'm working with a fast-growing digital agency based in Milton Keynes that's looking for a Paid Media Executive to join their talented performance marketing team.If you live and breathe Google Ads, Meta Ads, and performance data and you're ready for a fast-paced, creative environment where your ideas truly shape client success, this one's for you.The RoleYou'll manage and optimise paid campaigns across multiple channels, with a focus on driving measurable results for a diverse client base. You'll work closely with the Head of Paid Media and collaborate with strategy, design, and analytics teams to deliver best-in-class campaigns.Key Responsibilities<ul><li>Plan, launch, and optimise Google Ads and Meta (Facebook/Instagram) campaigns</li><li>Monitor and analyse performance data to deliver actionable insights</li><li>Manage budgets efficiently and maximise ROI across accounts</li><li>Support on paid strategy, testing, and scaling campaigns</li><li>Contribute to wider multi-channel campaigns (LinkedIn Ads, Display, YouTube, etc.)</li><li>Report on KPIs and performance trends for clients</li><li>Stay ahead of platform updates, algorithm changes, and emerging paid media trends</li></ul>About You<ul><li>2+ years' experience managing paid media campaigns (agency experience preferred)</li><li>Strong knowledge of Meta Ads Manager and Google Ads</li><li>Analytical mindset, comfortable working with data and spotting patterns</li><li>Confident managing multiple projects in a fast-paced environment</li><li>Passionate about performance marketing and continuous improvement</li></ul>What's on Offer<ul><li>Hybrid working - split your time between home and their Milton Keynes office</li><li>Flexible working hours - because life happens</li><li>25 days' holiday + bank holidays</li><li>Collaborative, energetic, and supportive team culture</li></ul>If you're ready to take the next step in your paid media career and want to work somewhere that rewards ideas, initiative, and results, this could be your perfect next move.

Paid Media Specialist

Senior Paid Media Executive | Milton Keynes (Hybrid) | Up to £55,000 + BenefitsI'm working with a fast-growing digital agency based in Milton Keynes that's looking for a Senior Paid Media Executive to join their talented performance marketing team.If you live and breathe Google Ads, Meta Ads, and performance data and you're ready for a fast-paced, creative environment where your ideas truly shape client success, this one's for you.The RoleYou'll manage and optimise paid campaigns across multiple channels, with a focus on driving measurable results for a diverse client base. You'll work closely with the Head of Paid Media and collaborate with strategy, design, and analytics teams to deliver best-in-class campaigns.Key Responsibilities<ul><li>Plan, launch, and optimise Google Ads and Meta (Facebook/Instagram) campaigns</li><li>Monitor and analyse performance data to deliver actionable insights</li><li>Manage budgets efficiently and maximise ROI across accounts</li><li>Support on paid strategy, testing, and scaling campaigns</li><li>Contribute to wider multi-channel campaigns (LinkedIn Ads, Display, YouTube, etc.)</li><li>Report on KPIs and performance trends for clients</li><li>Stay ahead of platform updates, algorithm changes, and emerging paid media trends</li></ul>About You<ul><li>4+ years' experience managing paid media campaigns (agency experience preferred)</li><li>Strong knowledge of Meta Ads Manager and Google Ads</li><li>Analytical mindset, comfortable working with data and spotting patterns</li><li>Confident managing multiple projects in a fast-paced environment</li><li>Passionate about performance marketing and continuous improvement</li></ul>What's on Offer<ul><li>Hybrid working - split your time between home and their Milton Keynes office</li><li>Flexible working hours - because life happens</li><li>25 days' holiday + bank holidays</li><li>Collaborative, energetic, and supportive team culture</li></ul>If you're ready to take the next step in your paid media career and want to work somewhere that rewards ideas, initiative, and results, this could be your perfect next move.

Senior Paid Media Executive 

Job Title: ServiceNow Engineer Location: Leeds (Hybrid - 3 days per week on-site) Salary: £65,000Role Summary: We are seeking a skilled ServiceNow Engineer to join a financial services team, taking ownership of the operation, development, and maintenance of the ServiceNow platform. The role includes managing the enterprise service catalogue (ESC), supporting third-party modules, and ensuring the platform delivers effectively for business needs.Key Responsibilities:<ul><li>Manage and prioritise the backlog, planning work into regular sprints and delivering changes through structured release processes.</li><li>Test ServiceNow changes in non-production environments before deployment.</li><li>Work closely with stakeholders to define requirements and advise on optimal use of ServiceNow features.</li><li>Design solutions that meet requirements while adhering to platform best practices.</li><li>Identify opportunities to improve services and implement enhancements proactively.</li><li>Maintain the platform through routine housekeeping, bug fixes, configuration updates, and plugin management.</li><li>Execute ServiceNow platform upgrades.</li><li>Mentor and support other developers on the team.</li><li>Research and recommend new tools or features to improve platform capabilities.</li><li>Configure and onboard new modules, supporting knowledge transfer and training where needed.</li></ul>Required Experience &amp; Qualifications:<ul><li>Experience working in IT and contributing to software project delivery.</li><li>Knowledge of ServiceNow and ITIL processes.</li><li>Previous experience in a similar role or environment.</li><li>Vocational qualifications or equivalent experience in Agile methodologies.</li><li>ServiceNow Certified System Administrator and ServiceNow Certified Application Developer.</li><li>Proven experience in ServiceNow development and administration, including designing and implementing new capabilities.</li><li>Experience performing platform upgrades.</li><li>Familiarity with plugins and third-party modules (e.g., VRM/TPRM).</li><li>Understanding of CMDB configuration and use.</li><li>Experience in regulated environments, supporting controlled change.</li><li>Experience maintaining critical digital business applications.</li><li>Solid knowledge of Agile software development methodologies.</li></ul>Benefits:<ul><li>Pension plan and life protection</li><li>Health and well-being support</li><li>Generous leave allowance</li><li>Discounts and flexible benefits options</li></ul>Apply Now!

ServiceNow Engineer

Junior Software DeveloperOn-site -Kettering £26,000 per annumOur client, a growing technology-driven business based in Northampton, is looking for a Junior Software Developer to join their supportive and collaborative development team. This is an excellent opportunity for a graduate or someone with some commercial experience looking to kick-start their career in software development within a nurturing and fast-paced environment. About the RoleWorking as part of a small but growing development team, the Junior Software Developer will assist in the design, development, and maintenance of business applications using modern Microsoft technologies. You'll gain hands-on experience across the full software development lifecycle, with opportunities to expand your technical skills and contribute to exciting projects as the company continues to grow. Key Responsibilities<ul><li>Assist in developing and maintaining web applications using C#, .NET MVC, and related technologies.</li><li>Work with SQL databases to create, modify, and optimise queries and stored procedures.</li><li>Support front-end development using HTML, CSS, and related frameworks.</li><li>Collaborate with senior developers to troubleshoot, test, and enhance existing systems.</li><li>Participate in code reviews and contribute to improving development processes.</li><li>Stay up to date with emerging technologies and best practices.</li></ul> Skills &amp; Experience<ul><li>Degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).</li><li>Basic knowledge of C#, .NET MVC, and SQL.</li><li>Understanding of HTML, CSS, and general web development principles.</li><li>Enthusiastic, proactive, and eager to learn new technologies.</li><li>Strong problem-solving skills and attention to detail.</li><li>Excellent communication and teamwork abilities.</li></ul>

Junior Software Developer

Job Title: Service Desk Team Lead Location: Worcestershire Salary: £50,000 per annum + benefits We are partnering with a fast-growing Managed Network Services Provider seeking an experienced Service Desk Team Lead to oversee and manage their service desk operations. This is a fantastic opportunity to lead a technical support team, ensuring excellent service delivery across a range of client networks and IT systems. Role Overview As the Service Desk Team Lead, you will manage the daily operations of the service desk, providing leadership and guidance to a team of technical support engineers. You will act as an escalation point for complex technical issues, maintain service quality, and help drive continuous improvement initiatives. Key Responsibilities<ul><li>Lead, coach, and manage a team of service desk engineers to deliver first-class support.</li><li>Act as a technical escalation point for complex issues, particularly around Cisco routers, switches, firewalls, VPNs, and other networking equipment.</li><li>Monitor and maintain service levels (SLAs, KPIs) and ensure consistent, high-quality support.</li><li>Collaborate with clients and internal teams to resolve network and IT infrastructure issues efficiently.</li><li>Support configuration, deployment, and troubleshooting of client network environments.</li><li>Implement and maintain knowledge management, documentation, and process improvements.</li><li>Participate in recruitment, onboarding, and training of service desk staff.</li><li>Support ITIL-aligned incident, change, and problem management processes.</li></ul> Skills &amp; Experience Required<ul><li>Proven experience leading a service desk team within an MSP or managed network services environment.</li><li>Strong technical knowledge of Cisco networking technologies (routers, switches, ASA/FTD firewalls, VPNs, wireless solutions).</li><li>Hands-on experience with LAN/WAN, VLANs, routing protocols (OSPF, BGP, EIGRP), and network monitoring tools.</li><li>Knowledge of Microsoft technologies (Windows Server, Active Directory, Office 365) and cloud platforms.</li><li>Experience with PSA/ticketing systems and ITIL service management practices.</li><li>Strong troubleshooting and problem-solving skills with the ability to escalate appropriately.</li><li>Excellent leadership, coaching, and mentoring skills.</li><li>Clear communication skills, able to explain technical issues to non-technical stakeholders.</li></ul> If you are a motivated leader with a strong technical background and a passion for driving excellent customer service, this is an excellent opportunity to make a real impact within a growing MSP. Apply today with your CV to be considered.

Service Desk Team Lead

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