E-Commerce Account Executive
Birmingham, West Midlands
£25000 - £35000 per annum
Full Time
E-commerce Account Executive
Location: Birmingham (hybrid)
Salary: £25,000 - £35,000 (depending on experience)
About the Role
We're looking for an ambitious E-commerce Account Executive to play a key role in the delivery and ongoing management of website projects and client retainers. This role suits someone with a solid background in web and e-commerce platforms (particularly Shopify), strong organisational skills, and a passion for driving client success.
Key Responsibilities
Project Management
- Plan, execute, and oversee delivery of web and e-commerce projects
- Ensure projects are completed on time, within scope, and on budget
- Act as the main point of contact for clients, managing communication and resolving issues
Retainer Management
- Manage ongoing client retainers and ensure deliverables are consistently met
- Proactively identify opportunities to add value for clients
- Track and report on performance metrics, providing actionable insights
Client Collaboration
- Build strong relationships with clients, understanding their business goals
- Provide updates, reports, and strategic recommendations to support growth
Team Coordination
- Work closely with design, development, and digital marketing teams
- Lead project kick-off meetings, aligning stakeholders on goals and timelines
E-commerce Expertise
- Stay up-to-date on the latest trends, tools, and best practices in web and e-commerce
- Provide guidance on website performance, UX/UI optimisation, and platform functionality
Required Skills & Experience
- Proven experience in e-commerce, account management, or web project management
- Strong knowledge of e-commerce platforms such as Shopify (other CMS experience beneficial)
- Excellent organisational and time-management skills to handle multiple projects and clients
- Clear communication skills, able to explain technical concepts to non-technical audiences
- Analytical mindset with the ability to generate insights from performance data
- Proactive, solutions-focused, and motivated by achieving results
Please apply now.