Role: Azure AI DevOps Engineer Salary: £50,000 Location: London or remote Benefits: Healthcare and great holidaysThe RoleAs a Machine Learning Operations Engineer, you will be instrumental in designing, deploying, and maintaining machine learning systems that drive data-driven decision-making in the pensions and financial services sector. Using Azure's cloud ecosystem, you will build scalable ML workflows that support actuarial modelling, risk prediction, and client insight generation.Key Responsibilities1. Azure-Based Machine Learning Development * Collaborate with domain experts and analysts to design and implement machine learning models that predict key outcomes such as life expectancy, investment return scenarios, and financial risks. * Deploy and manage ML solutions using Azure Machine Learning (Azure ML), covering training, testing, and deployment to production. * Select appropriate ML techniques (e.g., classification, regression, ensemble methods, survival models) to improve predictions and automate core processes.2. MLOps &amp; Model Lifecycle Management * Own the end-to-end ML lifecycle using Azure ML pipelines, Data Factory (ADF), and ML tracking tools. * Implement CI/CD pipelines with Azure DevOps, ensuring robust version control, testing, and seamless deployment. * Monitor production ML systems for performance, data drift, and anomalies using Azure Monitor or other observability tools. * Schedule and automate model retraining pipelines to maintain performance over time.3. Data Engineering &amp; Preprocessing * Develop and maintain scalable ETL/ELT data pipelines using Azure Data Factory, Data Lake, and SQL. * Prepare and preprocess large datasets to ensure data quality and readiness for ML modelling and analytics workflows.4. Software Engineering &amp; Collaboration * Write clean, maintainable, and production-ready code in Python using industry-standard libraries and tools. * Work collaboratively with data scientists, actuarial teams, and software developers to integrate ML outputs into end-user solutions. * Contribute to shared tools, templates, and frameworks to support faster development cycles and collaboration.5. Communication, Training &amp; Innovation * Clearly communicate ML model behaviour, performance, and limitations to both technical and non-technical stakeholders. * Support and upskill colleagues in the use of Azure ML tools and MLOps practices. * Explore and propose innovations based on emerging trends in Azure AI/ML and financial analytics.Essential Criteria* Demonstrated experience deploying and managing production machine learning models using Azure Machine Learning. * Strong grasp of MLOps principles, including CI/CD, model monitoring, and retraining pipelines. * Experience with Python, SQL, and Azure data services such as Data Factory, Blob Storage, or Data Lake. * Proficiency with DevOps tools (e.g., Git, Azure DevOps) and version control workflows. * Familiarity with reporting and visualisation tools (e.g., Power BI). * Strong communication skills, with the ability to translate technical detail into business-relevant insights. * Experience working in regulated environments such as pensions, insurance, or financial services is highly advantageous.Desirable* Exposure to actuarial modelling or financial risk analysis. * Familiarity with Azure Databricks, Synapse, or distributed computing tools. * Experience applying model explainability and responsible AI techniques.Rewards &amp; Benefits This role offers a comprehensive and flexible benefits package designed to support wellbeing and personal development, including:* Competitive salary * Annual discretionary bonus * 25 days holiday, with option to buy/sell * Flexible bank holidays * Matched pension contributions * Healthcare cash plan and digital GP access * Life assurance (4x salary) * Employee Assistance Programme (EAP) * High street discounts and retail offers * Paid volunteering day * Flexible benefits to support lifestyle, health, and protection needs * Staff referral scheme

Azure AI DevOps Engineer - GBP 50000 

Job Title: IT Support EngineerLocation: Cambridge, UKSalary: Up to £32,000 About Us:My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Their mission is to empower businesses with reliable, efficient, and innovative technology solutions. Job Description -We are looking for a dynamic and customer-focused IT Support Engineer to join our team in Cambridge. As an IT Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities -<ul><li>Provide first and second-line technical support to clients.,</li><li>Diagnose and resolve hardware, software, and network issues.</li><li>Install, configure, and maintain IT equipment and software.</li><li>Manage and support Microsoft 365 and other cloud-based services.</li><li>Perform regular system maintenance and updates.</li><li>Ensure all support requests are logged and updated in the ticketing system.</li><li>Assist with the planning and implementation of IT projects.</li><li>Maintain a high level of customer satisfaction through excellent communication and problem-solving skills.</li><li>Collaborate with other team members to share knowledge and develop best practices.</li></ul> Qualifications -<ul><li>Proven experience as an IT Support Engineer or similar role.</li><li>Strong knowledge of Windows and macOS operating systems.</li><li>Experience with Microsoft 365, Active Directory, and network troubleshooting.</li><li>Familiarity with virtualization technologies such as VMware or Hyper-V.</li><li>Excellent problem-solving skills and attention to detail.</li><li>Strong interpersonal and communication skills.</li><li>Ability to work independently and as part of a team.</li><li>Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.</li><li>A valid driver's license and willingness to travel to client sites as needed.</li></ul> What We Offer -<ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career progression.</li><li>A supportive and collaborative work environment.</li><li>Regular team-building activities and social events.</li><li>The chance to work with a diverse range of clients and cutting-edge technologies.</li></ul> How to Apply -If you are passionate about IT and providing excellent customer service, we would love to hear from you. Please send your CV the email address : jack.pennell@nextech-group.co.uk

IT Support Technician 

Join Our Client as a 3rd Line Engineer in Milton Keynes!Are you a skilled IT professional with a passion for problem-solving and a knack for delivering top-notch technical support? We are seeking a talented and motivated Senior IT Engineer to join our company. Position: 3rd Line Technical Support EngineerLocation: Milton KeynesType: PermanentSalary: £35,000 - £40,000 About Our Client:Our client is a leading MSP dedicated to providing exceptional IT services and support to a diverse range of clients. Their mission is to empower businesses by ensuring their IT infrastructure and systems runs smoothly and efficiently. They are looking for a dynamic individual to join the team and help them maintain their high standards of service in their own Internal IT function. Key Responsibilities:<ul><li>Provide 3rd Line Technical Support, act as an escalation point for 1st and 2nd Line Teams</li><li>Assist with the implementation and maintenance of IT systems.</li><li>Liaise with 1st line and 2nd Line support and other team members to ensure timely resolution of issues.</li><li>Act as a key member of the team in planning, delivering, and leading on IT Projects.</li></ul> What We're Looking For:<ul><li>Proven experience in a 2nd/3rd line support role</li><li>Strong knowledge of Windows and Mac operating systems.</li><li>Experience with networking technologies (LAN, WAN, VPN, firewalls).</li><li>Cyber Essentials Plus exposure</li><li>Proficiency in Active Directory, Office 365, and Exchange.</li><li>Experience in supporting 1st and 2nd Line teams / acting as an escalation point</li><li>Excellent problem-solving skills and attention to detail.</li><li>Strong communication skills and the ability to work well under pressure.</li><li>Relevant IT certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus.</li></ul> Why Join Us?<ul><li>Competitive salary and benefits package.</li><li>Opportunity for professional growth and development.</li><li>A collaborative and supportive team environment.</li><li>Access to cutting-edge technology and tools.</li><li>If you are a dedicated IT professional looking to take the next step in your career, we want to hear from you! Apply today and become part of a team that values excellence, innovation, and customer satisfaction.</li></ul> To Apply<ul><li>If this role is of interest, please send your CV across to jack.pennell@nextech-group.co.uk</li><li>Join us and be a key player in driving our success and the success of our clients!</li><li>Make your mark in the IT industry with us. Apply now and start your journey with a company that values your expertise and dedication.</li></ul>

3rd Line Technical Support Engineer

Job Title: 2nd Line IT Support Engineer (MSP) Location: West Sussex Salary: Up to £35,000 (DOE) Are you an experienced 2nd Line IT Support Engineer looking for your next career move?Do you enjoy solving technical problems, supporting users, and working with a variety of IT systems and technologies? If so, this could be the ideal opportunity for you. About the RoleWe're seeking a Second Line IT Support Engineer to join our growing technical support team in West Sussex. You'll provide hands-on support for a wide range of users, resolving complex issues escalated from 1st line, and working across desktops, servers, networks, and cloud environments.This role is perfect for someone who thrives on variety and enjoys working in a fast-paced environment where no two days are the same. Key Responsibilities<ul><li>Provide 2nd line technical support to end-users (onsite and remote)</li><li>Troubleshoot and resolve incidents related to desktops, servers, networking, and cloud services</li><li>Escalate complex issues to 3rd line / specialist teams where appropriate</li><li>Configure and install hardware, software, and peripherals</li><li>Manage user accounts, permissions, and access in Active Directory / Microsoft 365</li><li>Support and maintain network infrastructure (switches, firewalls, VPNs, Wi-Fi)</li><li>Document support work, solutions, and processes clearly</li><li>Assist with IT projects and system upgrades as required</li></ul> Skills and Experience Required<ul><li>2+ years of experience in an IT support role (ideally 2nd line or service desk)</li><li>Solid knowledge of Windows 10/11, Microsoft 365, and Active Directory</li><li>Experience supporting networks and basic understanding of switches, firewalls, and VPNs</li><li>Familiarity with cloud technologies (Microsoft 365, Azure)</li><li>Strong troubleshooting skills and ability to work methodically under pressure</li><li>Excellent communication and customer service skills</li><li>Full UK driving licence (occasional travel to client sites may be required)</li></ul>If you are a motivated IT Support Engineer looking to take the next step in your career, we'd love to hear from you. Apply now with an up-to-date CV to be considered.

2nd Line IT Support

🚀 Role: 2nd Line Service Desk Engineer Location: Reigate Salary: £40,000 (depending on experience) Industry: IT Managed Services Setup: 5 days onsiteAre you a passionate 2nd Line Engineer looking to take the next step in your IT career? We're a thriving IT Managed Services Provider based in Eastbourne, and we're looking for an enthusiastic, customer-focused professional to join our dynamic service desk team.What you'll be doing:* Delivering exceptional 2nd line support across a wide range of systems. * Solving technical issues on desktops, servers, networks, and cloud platforms. * Collaborating with 1st and 3rd line teams for seamless problem resolution. * Working directly with clients, both remotely and on-site.What we're looking for:* Experience in a 2nd line support role (MSP experience a bonus!). * Solid knowledge of Microsoft environments and cloud services (Office 365, Azure). * On prem and Cloud server experience * Virtualisation and Hyper V * Mac OS * SMTP and DNS * Full UK driving license is essential. * A great communicator with a can-do attitude.What's in it for you?🌴 20 days holiday + bank holidays + Christmas off! 🏥 Healthcare benefits 🎓 Fully funded certifications. 🚗 Work on-site, 5 days a week, visiting a variety of private and public sector clients. 💻 Exposure to both on-prem and cloud technologies.Ready to level up your IT career? Apply now and be part of a friendly, supportive team where you can grow and thrive!

2nd Line Engineer - GBP 40000

Job Title: Senior Network Engineer Location: Worcester Salary: £60,000 + Car Allowance + Excellent BenefitsWe are a well-established engineering-focused technology provider with a strong reputation for delivering high-quality network solutions and excellent customer service. For over 30 years, we have been helping organisations design, implement and support enterprise networking solutions, covering LAN, WAN, Wi-Fi, Collaboration and Security.As part of our continued growth, we are looking for an experienced Senior Network Engineer to join our team. This is a hands-on role where you'll work across a variety of projects and support activities, collaborating with clients and internal teams to deliver reliable, secure and innovative network solutions.Key Responsibilities<ul><li>Design, implement, and maintain enterprise-level network infrastructure (LAN, WAN, Wi-Fi, and network security).</li><li>Monitor and optimise network performance, troubleshooting complex issues and applying corrective measures.</li><li>Configure and manage networking equipment including routers, switches, firewalls, VPNs, and wireless technologies (predominantly Cisco).</li><li>Carry out on-site installations and upgrades when required.</li><li>Provide technical escalation for the support team, offering guidance and mentoring.</li><li>Conduct network assessments, capacity planning and create documentation to support network stability and compliance.</li></ul>Key Skills &amp; Qualifications<ul><li>CCNP Enterprise (or equivalent experience/qualification) with strong, practical knowledge of Cisco networking technologies.</li><li>Proficiency in routing protocols (OSPF, BGP, EIGRP), switching technologies (VLANs, STP, EtherChannel), and QoS.</li><li>Hands-on experience with Cisco ASA/FTD firewalls, wireless solutions (Catalyst or Meraki), and VPN technologies.</li><li>Familiarity with network monitoring and diagnostic tools (e.g., PRTG, Wireshark, NetFlow).</li></ul>Benefits<ul><li>£60,000 depending on experience</li><li>Car allowance</li><li>Pension, Life Insurance and Private Health Insurance</li><li>Discretionary bonus scheme</li></ul>If you are an experienced Senior Network Engineer looking to join a respected technology provider and work with cutting-edge Cisco technologies, we'd love to hear from you.Apply now to take the next step in your networking career.

Senior Network Engineer

Job Title: Field IT Support Engineer - MSP Location: Bromsgrove Salary: Up to £35,000 (DOE) Are you an experienced Field IT Support Engineer looking for your next challenge? Do you enjoy working directly with clients, troubleshooting IT issues, and providing first-class technical support?If you're looking to build your career with a forward-thinking Managed Service Provider (MSP), this could be the role for you. We are seeking a skilled IT Support Engineer to join our growing team in Bromsgrove. This is a field-based IT support position where you will visit a variety of customer sites to provide hands-on technical support. The role combines 2nd line support, desktop support, and network troubleshooting. Key Responsibilities<ul><li>Provide on-site and remote IT support (2nd line) for a wide range of clients</li><li>Diagnose, troubleshoot, and resolve hardware, software, and network issues</li><li>Install, configure, and support desktops, laptops, printers, and peripherals</li><li>Support and maintain network infrastructure (routers, switches, firewalls, Wi-Fi)</li><li>Assist with Microsoft 365, Azure and cloud solutions</li></ul> Skills and Experience Required<ul><li>Experience in an IT Support Engineer, IT Technician, or 2nd Line Support role</li><li>Experience within a Managed Service Provider (MSP) environment is highly desirable</li><li>Strong knowledge of Windows 10/11, Microsoft 365, Active Directory, and basic networking</li><li>Experience with cloud services (Microsoft 365 / Azure)</li></ul> Benefits<ul><li>Competitive salary up to £35,000 (depending on experience)</li><li>Paid for certificates and training</li><li>Regular pay reviews</li><li>Excellent working environment</li><li>Opportunity to work directly with clients and further develop technical skills</li></ul> If you are looking for a new and exciting challenge that will further your career in tech, look no further! Apply now with an up-to-date CV to be considered

2nd Line Field Engineer

Role: 💼 3rd Line Support Engineer Location: Gillingham, Kent (with occasional travel) Salary: £45,000 Role setup: Onsite - Mon-Fri, 08:30-17:00🚀 Take the Lead in a High-Impact IT RoleAre you an experienced 3rd Line Support Engineer ready to step into a role where your skills really matter? This is your opportunity to take ownership of critical infrastructure, lead transformative projects, and work across a diverse, multi-site organisation.We're looking for a motivated, technically strong IT professional who can deliver robust support, spearhead infrastructure improvements, and mentor junior colleagues.🔧 What You'll Be DoingAs a key member of the IT team, you'll provide expert-level support and lead infrastructure upgrades, ensuring systems are reliable, secure, and future-ready.* Deliver 3rd line support across different locations * Lead IT infrastructure projects - servers, networking, Office365 migrations * Manage Microsoft 365 (Exchange, SharePoint, Teams, Azure) * Support and enhance networking infrastructure (VPNs, VLANs, Meraki) * Monitor system performance and ensure optimal uptime * Collaborate with internal teams and third-party vendors * Document solutions and improve infrastructure processes * Mentor 1st/2nd line support staff🧠What You Bring* 5+ years in a 3rd line or senior infrastructure support role * Familiarity with ITIL frameworks and best practices * Proven ability to manage and support complex technical environmentsPreferred Technical Skills:* Windows Server (2012-2025) * Microsoft 365 administration (SharePoint, Exchange Online, Azure) * Active Directory &amp; Azure AD * Networking (TCP/IP, DNS, DHCP, VPNs, VLANs) * Cisco Meraki (switching, firewalls, wireless) * Hyper-V virtualisation * Windows desktop supportSoft Skills:* Analytical mindset with strong troubleshooting ability * High attention to detail * Confident communicator and team collaborator * Able to manage tasks independently and drive improvements💥 Ready to Make Your Move? If you're looking for your next step in IT with real responsibility, variety, and the chance to shape infrastructure across multiple sites - we'd love to hear from you.👉 Apply now and take your career to the next level.

3rd Line Support Engineer - GBP 45000

Senior Graphic Designer £30,000-£40,000 DOE Wolverhampton (Office-Based)Are you an ambitious, ideas-driven designer ready to take your creativity to the next level? We're looking for a Senior Graphic Designer to join our growing team, working with renowned brands on exciting promotions and high-profile collaborations that get people talking.This is an amazing opportunity for a creative powerhouse who thrives on bringing bold ideas to life, wants to make their mark, and loves working in a collaborative studio environment.The Role:<ul ><li >Develop and deliver eye-catching visual concepts for promos, campaigns and special brand collaborations.</li><li >Take the lead on projects, managing them from initial idea through to final delivery.</li><li >Oversee, guide, and inspire a talented Junior Designer, helping them develop their skills and deliver outstanding work.</li><li >Work closely with our marketing, branding and content teams to ensure all designs hit the brief and resonate with our audience.</li><li >Keep your finger on the pulse of trends and bring fresh, exciting ideas to the table.</li></ul>What We're Looking For:<ul ><li >3-5 years of experience in a graphic design role (agency or in-house).</li><li >A portfolio full of creative, commercial work that demonstrates your versatility and flair.</li><li >Strong leadership skills - you'll lead by example and enjoy supporting junior team members.</li><li >Excellent working knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign).</li><li >A collaborative attitude and the confidence to pitch and explain your ideas.</li><li >This is an office-based role in Wolverhampton - we're all about bouncing ideas around together in person!</li></ul>What You'll Get:<ul ><li >A salary of £30,000-£40,000, dependent on experience.</li><li >The chance to work on projects with well-known brands, adding big names to your portfolio.</li><li >Monthly 1:1 reviews to support your growth and progression.</li><li >Regular team socials - we love celebrating our wins and having fun together!</li><li >A supportive, creative team that genuinely values fresh ideas and great design.</li></ul>If you're ready to bring your talent, passion and ideas to a team that loves pushing creative boundaries, we'd love to see your work.Apply now with your CV and portfolio - let's create something amazing together!

Senior Graphic Designer - £40,000

Business Development Manager - Renewable Energy Salary: £42,500 + £16,000 OTE + Car Allowance Location: Hybrid (3 days per week in North Leicestershire)Are you a driven Business Development professional with a passion for sustainable energy solutions?We're working with an established organisation in the renewable energy sector, looking for a talented Business Development Manager to help grow their presence across the UK. This role offers a fantastic opportunity to be part of an ambitious, future-focused business with a strong reputation in the industry.What you'll be doing:<ul><li>Building, managing, and developing relationships with new and existing clients.</li><li>Identifying opportunities for growth and creating strategies to expand market share.</li><li>Working closely with internal teams to ensure a seamless client experience.</li><li>Attending industry events, networking, and representing the company professionally.</li><li>Achieving and exceeding revenue and growth targets.</li></ul>What we're looking for:<ul><li>Proven experience in a business development, account management, or sales role (ideally in B2B environments).</li><li>Experience within the renewable energy or new-build sector would be highly advantageous.</li><li>Strong networking and relationship-building skills.</li><li>A proactive, target-driven mindset with the ability to identify and convert opportunities.</li><li>Excellent communication and negotiation skills.</li><li>Passion for renewable energy and the drive to make a positive impact.</li></ul>What's on offer:<ul><li>Base salary: £42,500</li><li>On-target earnings: Up to £16,000</li><li>Car allowance</li></ul>

Business Development Manager - Renewable Energy 

Marketing ManagerLeicester£40,000-£50,000Hybrid (3 days office, 2 days WFH)Are you a hands-on, data-driven marketer ready to make a real impact? Join our growing team in Leicester as our new Marketing Manager and take the lead on all things marketing - from strategy to execution.About the Role: As a generalist B2B marketer, you'll drive our brand forward with smart, effective campaigns that deliver results. You'll own the marketing plan, manage digital channels, and dig into data to refine our approach - so we reach the right audience, in the right way.What You'll Do:<ul><li>Develop and deliver multi-channel B2B marketing campaigns</li><li>Manage digital marketing activity across web, email, social and paid channels</li><li>Analyse campaign performance and turn insights into actions</li><li>Create engaging content that aligns with our brand and speaks to our customers</li><li>Work closely with sales to generate leads and support business growth</li><li>Bring fresh ideas and make things happen - this is a hands-on role!</li></ul>About You:<ul><li>Proven B2B marketing experience (generalist, digital and data-focused)</li><li>Comfortable working independently and as part of a collaborative team</li><li>Strong digital marketing skills - SEO, PPC, email, social media</li><li>Confident using data and analytics to measure performance</li><li>Creative thinker with a can-do attitude</li></ul>The Package:<ul><li>£40,000-£50,000 salary</li><li>Hybrid working - 3 days in our Leicester office, 2 days from home</li><li>Pension scheme</li><li>Supportive, friendly team environment</li><li>Opportunity to shape marketing strategy and grow your career</li></ul>Ready to roll up your sleeves and make an impact? Apply today - we'd love to hear from you!

Marketing Manager - £50,000

CRM Manager Office-Based | Manchester £38,000 - £45,000 per annumOn behalf of our client, we are seeking an experienced CRM Manager to join a growing team in Manchester. This is a fantastic opportunity for someone who can combine strategic thinking with hands-on CRM delivery to build stronger customer relationships and help drive business growth.About the Role In this role, you'll take ownership of planning and executing customer engagement strategies that boost loyalty and retention. Working with HubSpot, you'll manage the end-to-end delivery of campaigns, from data segmentation through to performance analysis.Key Responsibilities:<ul><li>Develop and implement a clear CRM strategy that aligns with wider business goals.</li><li>Oversee the management, segmentation and analysis of customer data to inform personalised campaigns.</li><li>Plan and deliver targeted multi-channel CRM campaigns to engage and retain customers.</li><li>Use HubSpot to automate workflows, manage lead nurturing and monitor customer journeys.</li><li>Create tailored content and messaging that speaks directly to customer needs.</li><li>Analyse campaign performance, report on key metrics and identify opportunities to improve ROI.</li><li>Work closely with sales, marketing and customer service teams to ensure a joined-up approach.</li><li>Test and refine campaigns using A/B testing and other performance measures.</li></ul>What We're Looking For:<ul><li>Minimum of 3 years' experience in a CRM, email marketing or customer retention role.</li><li>Strong hands-on experience with HubSpot.</li><li>Proven ability to analyse and manage customer data to deliver effective campaigns.</li><li>Confident in marketing automation and personalisation techniques.</li><li>Excellent communication and collaboration skills.</li><li>Highly organised with strong attention to detail.</li><li>Must be comfortable working full-time in the Manchester office.</li></ul>Salary &amp; Benefits:<ul><li>£38,000 - £45,000 per annum, depending on experience</li><li>Generous annual leave allowance</li><li>Company bonus scheme</li><li>Pension contribution</li><li>Regular company socials and team events</li></ul>If you're ready to take the next step in your CRM career and want to make a real impact for our client, we'd love to hear from you.

CRM Manager

Job Opportunity: Telecoms Account Manager Location: Stafford (Hybrid - 1-2 days in) Salary: Up to £50,000 DOE + Uncapped CommissionAre you a skilled Account Manager with a consultative sales style and a strong background in B2B telecoms/tech? Do you have experience working in a Managed Service Provider (MSP) environment, supporting both public and private sector clients? If so, we'd love to hear from you.About the RoleWe're seeking a Telecoms Account Manager to join our growing team. This is not a new business development (BDM) role - it's all about nurturing and growing existing customer relationships. You'll be responsible for managing a portfolio of approximately 150-200 accounts, comprising a mix of high-value, mid-tier, and smaller clients that require consistent support and engagement.What You'll Be Doing* Managing and growing a diverse client base through a consultative, solutions-focused approach * Quoting and advising on a range of managed telecom services, including VOIP, Unified Communications, and Cloud Services * Identifying opportunities to support clients with IT solutions from an MSP perspective * Building long-term customer relationships and ensuring ongoing satisfaction and retentionWhat We're Looking For* Proven experience in Account Management within B2B tech or telecoms * Comfortable supporting both private and public sector customers * Solid understanding of telecoms, cloud-based communications, and related IT services * A consultative, customer-centric sales approach Why Join Us?* Hybrid working - a flexible mix of home, office, and customer site visits * Uncapped commission structure * Opportunity to work with a wide range of clients and industry sectors * Supportive, experienced team in a well-established and growing businessIf this sounds like the ideal next role for you, we want to hear from you!Apply now with an up-to-date CV to be considered.

Telecoms Account Manager - GBP 50000 + Commission 

Role: Product Analyst Location: Manchester City Centre (hybrid, 3 days per-week onsite) Salary: £50,000 - £60,000 (DoE) Are you a detail-driven Product Analyst who thrives in a collaborative, customer-focused environment? We're working with an award-winning FinTech platform that has been established in the UK market for more than 25 years. You'll be joining a highly respected Product team, taking ownership of roadmap items, leading analysis across key digital and enterprise initiatives, and acting as a bridge between stakeholders, UX designers and engineers. Responsibilities: <ul><li>Leading business and systems analysis for large-scale product and enterprise change projects.</li><li>Translating complex requirements into epics and user stories with clear acceptance criteria.</li><li>Owning product backlogs, driving sprint goals and working closely with UX and development teams.</li><li>Using KPIs and customer insights to shape product decisions and measure impact.</li><li>Supporting business readiness, including process mapping and stakeholder demos.</li></ul> Requirements:<ul><li>Proven experience as a Product or Business Analyst in a digital or financial services environment.</li><li>Strong background in agile product delivery, with excellent stakeholder and communication skills.</li><li>Experience balancing user needs, technical feasibility and business goals.</li><li>A proactive, delivery-focused mindset with the ability to get into the detail when needed.</li><li>Good understanding of web/mobile technologies and product development best practice.</li></ul> This is a fantastic opportunity to be part of a business that is experiencing significant growth and investing in its future success. If you have the skills and experience outlined above, then please apply with an uodate CV. Please note: This role requires all candidates to have no current or future requirement for sponsorship to work in the UK. Role: Product Analyst Location: Manchester City Centre (hybrid, 3 days per-week onsite) Salary: £50,000 - £60,000 (DoE)

Product Analyst

🚀 We're Hiring! Role: Senior Microsoft Specialist - 3rd Line Engineer Salary: £50,000 + benefits Location: Onsite, EastbourneAre you a Microsoft powerhouse ready to take the lead on complex technical challenges? We're looking for an experienced Senior Microsoft Specialist (3rd Line Engineer) to join our growing IT team and provide expert-level support, guidance, and solutions across our Microsoft stack.🌐 About the RoleAs a Senior Microsoft Specialist, you'll act as the go-to expert for all things Microsoft, leading on 3rd line escalations, delivering infrastructure projects, and mentoring junior engineers. You'll bring deep knowledge of Microsoft 365, Azure, Windows Server, and Active Directory, with the confidence to troubleshoot, design, and implement scalable enterprise solutions.🔧 What You'll Do<ul><li>Provide expert-level support across Microsoft technologies (M365, Azure, Windows Server, AD, Exchange, Intune, etc.)</li><li>Take ownership of critical 3rd line incidents, ensuring swift resolution and root cause analysis</li><li>Lead infrastructure and cloud migration projects end-to-end</li><li>Support security and compliance initiatives across Microsoft environments</li><li>Collaborate closely with internal stakeholders and clients to understand technical requirements</li><li>Document processes and contribute to improving operational procedures</li><li>Mentor and support 1st and 2nd line engineers</li></ul>🧠 What You Bring<ul><li>Proven experience in a senior 3rd line engineer or Microsoft specialist role</li><li>Deep knowledge of Microsoft 365, Azure AD, Intune, Exchange Online, Windows Server, and PowerShell</li><li>Strong troubleshooting skills and ability to handle high-pressure escalations</li><li>Experience with hybrid environments and cloud migrations</li><li>Relevant Microsoft certifications (e.g., MS-100, MS-101, AZ-104, or similar)</li><li>Excellent communication and stakeholder management skills</li></ul>✅ Bonus Skills<ul><li>Knowledge of security best practices and Microsoft Defender stack</li><li>Experience working in managed services or multi-client environments</li><li>Familiarity with automation tools and scripting</li></ul>🌟 What We Offer<ul><li>Competitive salary and performance bonuses</li><li>A collaborative team with big growth plans</li><li>Opportunity to lead and innovate within a forward-thinking IT environment</li></ul>📩 Ready to Apply?

Senior Microsoft Specialist - 3rd Line Engineer

User Research Lead - Digital Products &amp; Customer Experience (12-month FTC)Location: Hybrid (Manchester, 3 days onsite)Salary: £65,000 - £75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research efforts across a range of online products and services, ensuring user needs are at the heart of every design decision. This is a fantastic 12-month fixed-term opportunity to join a well-established, digitally focused organisation where customer experience and accessibility are front and centre. You'll help shape product strategy, mentor researchers, and embed user-centred thinking across teams. The Role:<ul><li>Lead and mentor a small team of user researchers, encouraging collaboration, continuous learning, and research excellence.</li></ul><ul><li>Drive user research strategies that uncover actionable insights and influence product, design, and business decisions.</li><li>Ensure consistency in research approaches and findings across multiple digital products and services.</li><li>Champion inclusive design by embedding accessibility research and working with users of diverse abilities.</li><li>Work closely with stakeholders in product, design, engineering, and brand to integrate research into every stage of development.</li><li>Encourage innovative methods and experimentation in research practices.</li><li>Facilitate workshops, journey mapping, and research critiques to foster alignment and drive optimisation.</li><li>Align research priorities with strategic goals to deliver maximum impact across customer journeys.</li></ul> What You'll Bring:<ul><li>Strong background in user-centred research with experience in both qualitative and quantitative methods.</li><li>Previous leadership or management experience in a research setting.</li><li>Proficiency with tools such as UserTesting, Hotjar, or similar usability and survey platforms.</li><li>Solid understanding of digital accessibility standards (e.g., WCAG) and inclusive research practices.</li><li>Experience working with cross-functional teams in an Agile or product-led environment.</li><li>Ability to translate complex data into clear, actionable insights for technical and non-technical stakeholders.</li><li>Familiarity with design systems and their relationship to research and usability standards.</li><li>Confident communicator and stakeholder manager, able to balance business needs with user priorities.</li></ul> Why Apply?<ul><li>Join a user-driven culture focused on meaningful digital experiences</li><li>Shape research direction across multiple high-impact digital products</li><li>Enjoy a flexible hybrid working model and collaborative environment</li><li>Access a competitive salary and well-rounded benefits</li><li>Make a real impact in a senior, fixed-term leadership role</li></ul> This is a fantastic opportunity to be part of a business that is experiencing significant growth and investing in its future success. If you have the skills and experience outlined above, then please apply with an updted CV. Please note: This role requires all candidates to have no current or future requirement for sponsorship to work in the UK. Role: User Research Lead - Digital Products &amp; Customer Experience (12-month FTC)Location: Hybrid (Manchester, 3 days onsite)Salary: £65,000 - £75,000 + Excellent Benefits Package

User Research Lead

Role: Java Developer - Microservices | AWS | Kafka Location: Manchester (Hybrid - 3 days onsite, 2 days remote)Salary: Up to £55,000 DOE My client is looking for a talented Java Developer to join their growing engineering team in Manchester. This is a fantastic opportunity to work on high-scale, cloud-native systems using modern technologies in a collaborative, forward-thinking environment. The Role:<ul><li>Java and the full Spring ecosystem (Spring Boot, Spring Cloud, Spring Data, Spring Cloud Stream)</li></ul><ul><li>Kafka, MongoDB, ElasticSearch, and Redis</li><li>AWS cloud services including Lambda, Step Functions, and general serverless architecture</li><li>Docker and Kubernetes in modern DevOps environments</li><li>Test-driven development (TDD) and clean architecture principles (DDD)</li><li>You'll also contribute to architecture discussions, peer reviews, and technical presentations within the team.</li></ul> What They're Looking For:<ul><li>Strong Java development experience using Spring-based frameworks</li><li>Knowledge of distributed systems and microservices best practices</li><li>Hands-on with Kafka, NoSQL/ElasticSearch, and containerised environments</li><li>Experience with AWS services and cloud-native design</li><li>Comfortable working in Agile teams and contributing to technical direction</li></ul> This is a fantastic opportunity to be part of a business that is experiencing significant growth and investing in its future success. If you have the skills and experience outlined above, then please send apply with an updated CV. Please note: This role requires all candidates to have no current or future requirement for sponsorship to work in the UK. Role: Java Developer - Microservices | AWS | Kafka Location: Manchester (Hybrid - 3 days onsite)Salary: Up to £55,000 DOE

Java Developer

Role: Marketing ManagerLocation: Milton Keynes (on-site)Salary: Up to £50k I'm working with a well-established UK manufacturer that's investing in its first in-house Marketing Manager.This is a rare opportunity to join a successful and growing business where marketing is about to play a central, strategic role. The company is looking for someone with the experience and confidence to lead, build, and deliver a marketing function from the ground up.They're not looking for someone to follow a playbook - they're looking for someone to write it. The RoleAs the first in-house marketer, you'll take full ownership of marketing strategy and execution. This includes campaign planning, content, digital, and CRM - as well as working with external partners to deliver results.You'll also be mentoring a Content Creator, so leadership and collaboration will be key.Key focus areas:<ul><li>Build and lead the marketing strategy aligned to commercial goals</li><li>Manage the full marketing lifecycle, including digital and inbound campaigns</li><li>Use HubSpot to manage workflows, CRM, automation and reporting</li><li>Guide content development and lead generation activity</li><li>Manage SEO/PPC/Web Design and overall branding</li><li>Track and report on campaign performance to influence future plans</li></ul> What We're Looking ForThis role needs someone strategic, hands-on, and commercially minded - ideally with experience in B2B and/or industrial/manufacturing sectors.You should be comfortable operating independently, advising leadership, and shaping the function around best practice.Essential skills and experience:<ul><li>Proven experience leading and delivering B2B marketing strategies</li><li>Strong understanding of HubSpot (Marketing Hub &amp; CRM)</li><li>Experience managing external suppliers and performance metrics</li><li>Ability to guide and mentor junior team members</li><li>Data-led, results-focused approach</li><li>Confident working in a technical, product-focused environment</li></ul>

Marketing Manager

📣 Microsoft Azure Specialist - Permanent - Reigate Area 🔍 MSP / Education Sector | Enhanced DBS Required | £50,000 We are currently seeking a skilled Microsoft Azure Specialist for a Permanent or Contract role based in the Reigate area. This role suits someone with strong technical knowledge of Azure cloud services and experience supporting IT infrastructure within MSP and educational environments. 📌 Key Details: Permanent or Contract Role Location: Reigate-based with onsite work and local travel required Start Date: ASAP Salary: £50,000 DBS: Enhanced DBS (on the Update Service) - Essential due to work in schools 🔧 Key Responsibilities: * Deploy, configure, and support Microsoft Azure environments * Support hybrid cloud infrastructure in school and MSP settings * Implement and manage Microsoft 365, Intune, and related services * Ensure security and compliance in cloud environments * Collaborate with teams to deliver robust cloud-based solutions ✅ Skills &amp; Experience: * Strong expertise in Microsoft Azure and related cloud technologies * Previous experience in MSP or education IT support settings * Familiarity with Microsoft 365, Intune, and cloud security best practices * Excellent problem-solving and communication skills * Must hold an Enhanced DBS on the Update Service If you're a dedicated Azure professional ready to deliver exceptional service in a fast-paced and meaningful environment, we want to hear from you. Apply now for a confidential discussion.

Microsoft Azure Specialist - Perm or Contract 

🚀 Role: IT Project Delivery Engineer - Infrastructure &amp; Cloud Deployments Salary: £50,000 Location: Reigate (Hybrid opportunities) Job Type: Full-TimeWe're looking for an experienced and driven Project Engineer to lead the delivery of cutting-edge IT infrastructure and cloud solutions for a dynamic and expanding client base, primarily within the education and SME sectors. If you thrive on deploying Microsoft technologies, streamlining device management, and migrating environments from on-prem to cloud, this is your opportunity to make an impact.🛠️Key Responsibilities:<ul><li>Lead implementation of projects involving Microsoft 365, Azure AD, and Microsoft Intune (Endpoint Manager).</li><li>Deploy and manage devices using Windows Autopilot and cloud-based provisioning.</li><li>Support on-premises to cloud infrastructure migrations, including Active Directory, Exchange, and file services.</li><li>Configure and support Smoothwall and other UTM/content filtering solutions.</li><li>Collaborate with project managers to deliver solutions on time and to a high standard.</li><li>Prepare project scopes, kick-off documentation, UATs, and handle scope changes with internal and client stakeholders.</li><li>Mentor junior staff in technical implementation processes.</li><li>Attend planning sessions and support cross-functional delivery teams.</li></ul>🔧Tech Stack:<ul><li>Microsoft 365: Exchange Online, SharePoint Online, Teams, OneDrive</li><li>Microsoft Azure: Azure AD, SSO/Identity</li><li>Microsoft Intune / Endpoint Manager &amp; Windows Autopilot</li><li>Windows Server: Active Directory, Group Policy, File/Print Services</li><li>Smoothwall, SonicWALL, or equivalent firewall/content filtering systems</li><li>Network infrastructure: VLANs, Wi-Fi, switching, AV deployments</li><li>Familiarity with Cyber Essentials and IASME security standards</li></ul>✅Ideal Candidate:<ul><li>Microsoft 365: Exchange Online, SharePoint Online, Teams, OneDrive</li><li>Microsoft Azure: Azure AD, SSO/Identity</li><li>Microsoft Intune / Endpoint Manager &amp; Windows Autopilot</li><li>Windows Server: Active Directory, Group Policy, File/Print Services</li><li>Smoothwall, SonicWALL, or equivalent firewall/content filtering systems</li><li>Network infrastructure: VLANs, Wi-Fi, switching, AV deployments</li><li>Familiarity with Cyber Essentials and IASME security standards</li></ul>This is an exciting opportunity to join a supportive and forward-thinking team, where your contributions will directly enhance user experience and operational efficiency in the organisations we serve.Apply now to drive innovation and transformation through Microsoft and cloud-first technologies.

IT Project Delivery Engineer 

Job Title: Sage Intacct Consultant (In-House) Location: St Helens (Hybrid - 2-3 days on-site, remainder remote) Salary: £50,000 - £65,000 per annum ( negotiaable depending on experience) Contract: Fixed-Term Contract (initially), with the potential to become permanentAbout the Company Our client is an established, forward-thinking organisation based in the North West. They are seeking an experienced Sage Intacct Consultant to join their in-house finance systems team on an initial fixed-term basis, with the potential for the role to become permanent. This is an excellent opportunity for someone who wants to make an immediate impact while also looking for long-term career prospects.Role Overview As the in-house Sage Intacct Consultant, you will act as the subject matter expert for the system, overseeing configuration, upgrades, and ongoing optimisation. You will work closely with the finance team and wider business stakeholders to understand requirements and deliver effective solutions that improve efficiency and support the company's growth plans.Key Responsibilities<ul ><li >Maintain and manage the Sage Intacct system, ensuring it is configured to meet business needs</li><li >Lead on new modules, upgrades, and system enhancements</li><li >Liaise with internal stakeholders to gather requirements and deliver solutions</li><li >Develop and deliver user training, documentation, and support</li><li >Troubleshoot issues and coordinate with Sage Intacct support where necessary</li><li >Contribute to wider digital transformation and finance projects</li></ul>Key Requirements<ul ><li >Proven experience implementing and supporting Sage Intacct</li><li >Strong understanding of finance and accounting processes</li><li >Excellent communication and stakeholder management skills</li><li >Ability to work independently and manage multiple priorities</li><li >Strong problem-solving and analytical skills</li></ul>What's on Offer<ul ><li >Competitive salary (£50,000 - £65,000 depending on experience)</li><li >Flexible hybrid working model</li><li >Opportunity to take ownership of the Sage Intacct system and shape its development</li><li >Supportive and collaborative working environment</li><li >Ongoing professional development</li><li >Fixed-term contract initially, with the potential to become a permanent position</li></ul>How to Apply If you are ready to take the next step in your career with an organisation that values innovation and continuous improvement, we would love to hear from you. Please apply with your CV to discuss this opportunity further.

Sage Intacct Consultant (In-House)

Job Title: Product Owner/Expert - Sage IntacctLocation:Hybrid - 2-3 days per week on-site in Newton-le-Willows, Northwest EnglandContract Type:Full-time, Permanent or Fixed-Term Contract (salary-based, not day rate)Salary:£55,000 - £70,000 per annum (depending on experience; pro-rata if fixed-term) Plus benefits package (pension, bonus, flexible working)About the Role: We are looking for an experienced ERP Project Manager - Sage Intacct to join our team and take ownership of our Sage Intacct system. You will play a key role in ensuring our finance systems are optimised to support business operations and growth.This role can be offered as a permanent position or a fixed-term contract, making it ideal for candidates interested in either option.You'll work closely with stakeholders across Finance, IT, and external partners to deliver enhancements, support users, and drive process improvements.Key Responsibilities:<ul><li>Own the Sage Intacct product roadmap and backlog.</li><li>Gather and prioritise requirements from stakeholders.</li><li>Work with internal teams and external partners to deliver enhancements, integrations, and upgrades.</li><li>Act as the primary Sage Intacct subject matter expert within the business.</li><li>Provide user support and training to maximise adoption and system efficiency.</li><li>Ensure data integrity, security, and compliance within Sage Intacct.</li><li>Develop and maintain system documentation and user guides.</li><li>Identify opportunities to streamline processes and improve reporting capabilities.</li><li>Liaise with Sage and other vendors for support and new functionality. </li></ul>Requirements:Essential:<ul><li>Proven experience as a Sage Intacct Product Owner, Consultant, or System Administrator.</li><li>Strong understanding of finance processes and requirements.</li><li>Hands-on experience configuring, managing, and optimising Sage Intacct.</li><li>Excellent stakeholder management and communication skills.</li><li>Ability to translate business requirements into technical solutions.</li><li>Strong problem-solving skills and a proactive approach.</li></ul>Desirable:<ul><li>Relevant Sage Intacct certifications.</li><li>Experience working in a hybrid or multi-site environment.</li><li>Knowledge of integrations with other business systems (e.g. CRM, payroll, expenses).</li><li>Project management experience (Agile or similar).</li></ul>Benefits:<ul><li>Competitive salary (£55,000 - £70,000 DOE)</li><li>Flexible hybrid working (2-3 days in Newton-le-Willows)</li><li>Pension scheme</li><li>25 days holiday plus bank holidays</li><li>Professional development opportunities</li><li>Collaborative and supportive team culture</li></ul>How to Apply: If you're a Sage Intacct expert ready to make an impact, we'd love to hear from you! Please send your CV and a brief cover letter outlining your relevant experience and whether you're interested in a permanent or fixed-term role.

Product Owner/Expert  - Sage Intacct

Digital Marketing Account Manager - Up to £45,000 | Staffordshire | On-site with occasional work from homeOur client, a successful and growing marketing agency in Staffordshire, is looking for an experienced Digital Marketing Account Manager to join their welcoming team. This is a fantastic opportunity for someone who thrives on building strong client relationships and delivering engaging, results-driven marketing campaigns.About the role You'll manage a portfolio of clients, acting as their trusted advisor and first point of contact for all things marketing. You'll plan, coordinate and deliver tailored strategies using a mix of digital and traditional channels. You'll keep projects on track, create engaging content, manage suppliers and ensure work is delivered to the highest standard.Key responsibilities:<ul><li>Build and maintain strong client relationships, developing a deep understanding of their businesses and goals</li><li>Plan, deliver and manage integrated marketing strategies and campaigns</li><li>Write clear, compelling content for social media, websites, newsletters, PR and more</li><li>Present ideas, plans and results confidently to clients and the internal team</li><li>Coordinate with designers, printers and suppliers to deliver marketing materials on time</li><li>Monitor and report on campaign performance against agreed KPIs</li><li>Manage and mentor junior team members where required</li><li>Attend and support client events as needed</li><li>Maintain exceptional attention to detail across all deliverables</li></ul>What we're looking for:<ul><li>Minimum 3 years' experience in a digital marketing role with account management responsibilities</li><li>Good knowledge of digital and offline marketing channels and tools</li><li>Excellent written and verbal communication skills</li><li>Highly organised and confident managing multiple projects at once</li><li>Creative thinker with a proactive, problem-solving mindset</li><li>Comfortable presenting to clients and collaborating with internal teams and suppliers</li><li>Degree or equivalent work-based training in a relevant subject</li><li>Ability to commute reliably to Stoke-on-Trent, Staffordshire - this is an on-site role with the option to work from home occasionally</li></ul>What's on offer: This agency genuinely looks after its team and offers a supportive, positive culture with great benefits, including:<ul><li>Simply Health plan</li><li>25 days holiday plus bank holidays</li><li>Birthday day off with a gift</li><li>Three extra days off at Christmas, plus Christmas Eve gifted</li><li>Work anniversary vouchers every year</li><li>Office dogs</li><li>Free on-site parking</li><li>Flexible start and finish times</li><li>Flexibility for family events and commitments</li><li>Team building, reward activities and company events</li><li>Personal training allowance</li><li>Opportunities to attend industry awards and events</li></ul>How to apply: If you're ready to take the next step in your marketing career with a company that values its people, we'd love to hear from you.

Marketing Account Manager - £45,000

Digital Marketing Account Manager - £35,000-£40,000 | Coventry | HybridAre you an experienced Digital Marketer with a passion for delivering results and managing client relationships? We're looking for a talented Digital Marketing Account Manager to join our growing team in Coventry.Location: Hybrid - 3 days a week in our Coventry office, 2 days from home Salary: £35,000-£40,000 (depending on experience)About the role As a Digital Marketing Account Manager, you'll be the main point of contact for your clients, ensuring their campaigns are planned, delivered, and optimised to drive success. You'll focus on paid advertising, SEO techniques, and landing page optimisation while managing multiple client accounts and working closely with our internal teams.Key responsibilities:<ul><li>Manage a portfolio of client accounts, acting as their trusted digital marketing partner</li><li>Plan, execute, and optimise paid ad campaigns, particularly across Google Ads</li><li>Use GA4 to analyse campaign performance and provide actionable insights</li><li>Advise on and implement SEO techniques to enhance online visibility</li><li>Optimise landing pages to maximise conversions and ROI</li><li>Deliver regular performance reports and recommendations to clients</li><li>Build strong client relationships and ensure a high standard of service</li><li>Collaborate with internal teams to deliver multi-channel campaigns</li></ul>What we're looking for:<ul><li>Previous experience working in a marketing agency environment</li><li>Strong background in digital marketing with a focus on paid advertising (Google Ads)</li><li>Solid understanding of SEO best practices and landing page optimisation</li><li>Experience using GA4 to track and report on campaign performance</li><li>Confident managing client relationships and presenting campaign results</li><li>Highly organised, proactive, and able to manage multiple accounts and deadlines</li><li>A team player with excellent communication skills and a positive attitude</li></ul>What's in it for you?<ul><li>Competitive salary of £35,000-£40,000 DOE</li><li>Hybrid working - 3 days in our Coventry office, 2 days from home</li><li>Regular lunch outings, socials, and gigs with the team</li><li>Annual company trip</li><li>A supportive, collaborative environment where your ideas are valued</li><li>Ongoing training and opportunities to develop your career</li></ul>If you're ready to take the next step in your digital marketing career and want to join a fun, ambitious team - we'd love to hear from you.Apply now to find out more.

Digital Marketing Account Manager - £40,000

🧩 Sales Support Executive - Managed Services 📍 Location: Reigate 💰 Salary: Up to £28,000 base + £5,000 OTE💼 Be the Backbone of a High-Performing Sales TeamAre you highly organised, detail-driven, and thrive when everything's running smoothly? We're on the hunt for a Sales Support Executive to join our growing team in Reigate - someone who loves getting stuck into the details and making life easier for everyone around them.You'll play a vital role behind the scenes, keeping the sales engine running by supporting reps, managing data, liaising with customers, and making sure nothing slips through the cracks.🛠️ What You'll Be Doing* Support the Sales Team: Prepare proposals, presentations, and contract documents. * Customer Focus: Handle queries, share info, and help resolve any issues that pop up. * Keep Things Moving: Process sales orders, track deliveries, and assist with invoicing. * Manage the CRM: Keep customer records up to date and squeaky clean. * Reporting: Pull together sales figures and performance metrics to help guide decisions. * Team Coordination: Work closely with marketing, finance, and ops to keep everything aligned and on schedule.🙋 Who You Are* 1-3 years' experience in sales support, admin, or customer service. * Super comfortable using CRMs, Microsoft Office (especially Excel), and picking up new systems. * A brilliant communicator - clear, concise, and confident in tone. * Highly organised, with a real eye for detail (you notice the small stuff). * Proactive, friendly, and a natural problem-solver. * Someone who thrives in a fast-paced environment and loves working as part of a team.🌟 Why Join?* Competitive salary and bonus structure * Room to grow - we support career development and internal progression * A positive, inclusive culture that values people as much as performance * Involvement in exciting projects that make a real difference * A team that supports, celebrates, and has your backReady to make a real impact from behind the scenes?If you're looking for a role where no two days are the same and your organisational superpowers are truly appreciated, then we'd love to hear from you.

Sales Support Executive - GBP 28000 + 5000 OTE

Role: 🚀 IT Projects Engineer Location: Eastbourne Industry: IT Managed Services Setup: 5 days onsiteAre you an experienced IT Projects Engineer looking to lead exciting projects across on-prem and cloud platforms? We're a growing IT Managed Services Provider based in Eastbourne, working with a diverse range of private and public sector clients, and we want you on our team.What's on offer:🌴 20 days holiday + bank holidays + Christmas off! 🏥 Private healthcare. 🎓 Certifications fully funded, we'll help you grow. 🚗 Full-time, 5 days on-site with varied, hands-on projects.What you'll be doing:* Leading and delivering infrastructure and cloud projects from start to finish. * Migrating on-premise systems to the cloud. * Working closely with clients to design and implement tailored solutions. * Providing occasional high-level support to the service desk team.What we're looking for:* Proven experience delivering IT projects (MSP background a bonus!). * Strong knowledge of on-prem (Windows Server, VMware, networking) and cloud (Office 365, Azure) technologies. * Full UK driving license. * Excellent project management and communication skills.💼 Salary: Competitive &amp; based on experience.Excited to lead impactful projects and work in a supportive team? Apply today, we'd love to hear from you!

IT Project Engineer - GBP 50000 

🚀 3rd Line Service Desk Engineer Location: Eastbourne Industry: IT Managed Services Setup: 5 days onsiteWe're looking for an experienced 3rd Line Service Desk Engineer to join our fast-growing IT Managed Services team in Eastbourne. If you love solving complex technical problems and want to make a real impact across both private and public sector clients, this is the role for you!What's on offer:🌴 20 days holiday + bank holidays + Christmas off! 🏥 Private healthcare. 🎓 Certifications paid for - we invest in you. 🚗 Full-time, 5 days on-site working with a varied client base.What you'll be doing:* Providing high-level support for complex technical issues. * Working across both on-prem and cloud infrastructures (Office 365, Azure, Windows Server, VMware). * Acting as an escalation point for the service desk team. * Building strong client relationships through excellent service.What we're looking for:* Strong 3rd line support experience, ideally within a Managed Services environment. * Expertise in cloud and on-premise technologies. * Full UK driving license. * Experience working with both public and private sector clients.💼 Salary: Competitive &amp; dependent on experience.If you're ready to join a supportive, hands-on team where your skills will be valued and developed - apply now!

3rd Line Service Desk Engineer - GBP 45000

🚀 Role: 2nd Line Service Desk Engineer Location: Eastbourne Industry: IT Managed Services Setup: 5 days onsiteAre you a passionate 2nd Line Engineer looking to take the next step in your IT career? We're a thriving IT Managed Services Provider based in Eastbourne, and we're looking for an enthusiastic, customer-focused professional to join our dynamic service desk team.What's in it for you?🌴 20 days holiday + bank holidays + Christmas off! 🏥 Private healthcare. 🎓 Fully funded certifications. 🚗 Work on-site, 5 days a week, visiting a variety of private and public sector clients. 💻 Exposure to both on-prem and cloud technologies.What you'll be doing:* Delivering exceptional 2nd line support across a wide range of systems. * Solving technical issues on desktops, servers, networks, and cloud platforms. * Collaborating with 1st and 3rd line teams for seamless problem resolution. * Working directly with clients, both remotely and on-site.What we're looking for:* Experience in a 2nd line support role (MSP experience a bonus!). * Solid knowledge of Microsoft environments and cloud services (Office 365, Azure). * Full UK driving license is essential. * A great communicator with a can-do attitude.💼 Salary: Competitive &amp; based on experience.Ready to level up your IT career? Apply now and be part of a friendly, supportive team where you can grow and thrive!

2nd Line Service Desk Engineer - GBP 35000

Account Manager Salary: £30,000-£35,000 (depending on experience) Location: Fully remote, with occasional meet-ups at our Birmingham office Start date: ImmediateOur client is a thriving full-stack marketing agency based in Birmingham, known for delivering results-driven campaigns across paid media, social, SEO and more. They're now looking for an experienced Account Manager with a strong background in performance marketing to join their growing team.This is an excellent opportunity for someone who thrives in a fast-paced agency environment and loves building strong, long-lasting client relationships. You'll play a key role in managing multiple accounts and delivering measurable results for a diverse range of clients.About the role As Account Manager, you'll act as the main point of contact for your clients - providing strategic guidance, day-to-day support, and hands-on campaign management. You'll plan, execute and optimise paid advertising campaigns across Google Ads and paid social channels, ensuring each campaign achieves its objectives and delivers maximum ROI.While the primary focus is on paid media and performance marketing, any experience with SEO will be an advantage, though not essential. You'll also collaborate closely with the wider in-house team to deliver fully integrated marketing solutions that drive growth for your clients.Key responsibilities<ul><li>Build and manage strong client relationships, becoming a trusted partner and advisor.</li><li>Plan, launch, and optimise paid advertising campaigns across Google Ads and paid social platforms.</li><li>Monitor and analyse campaign performance, providing clear reports and actionable insights.</li><li>Work collaboratively with designers, copywriters, and digital specialists to deliver integrated strategies.</li><li>Stay up to date with the latest trends and best practices in performance marketing.</li><li>Attend occasional meet-ups at the Birmingham office to collaborate with the wider team.</li></ul>What we're looking for<ul><li>Minimum of 3 years' hands-on experience running paid advertising campaigns (Google &amp; Metal) - essential.</li><li>Previous agency experience - you'll be comfortable juggling multiple clients and deadlines.</li><li>Solid understanding of performance marketing principles and how to drive measurable ROI.</li><li>Strong communication skills - confident presenting to clients and reporting results clearly.</li><li>Highly organised, detail-oriented and proactive in solving problems.</li><li>SEO knowledge </li><li>Available to start immediately.</li></ul>What's on offer<ul><li>Competitive salary of £30,000-£35,000 depending on experience.</li><li>Fully remote working with flexible hours to suit your lifestyle.</li><li>Friendly, supportive team culture with regular in-person meet-ups in Birmingham.</li><li>The chance to work with a diverse client base and develop your skills in a collaborative agency environment.</li></ul>If you're ready to take the next step in your performance marketing career and join a growing full-stack agency, we'd love to hear from you.

Marketing Account Manager - £35,000

Role: Desk-Based Account Manager Industry: IT Managed Services Location: Manchester (Hybrid) Salary: £30,000 basic + £15,000 OTEAbout the RoleWe are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service sales who thrives in a fast-paced, desk-based environment and is passionate about delivering excellent client experiences.As a key part of our account management function, you will be responsible for nurturing existing client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals.Key Responsibilities* Manage a portfolio of existing clients, providing exceptional customer service and proactive account support. * Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction. * Identify upselling and cross-selling opportunities across a range of IT managed services and solutions. * Prepare and deliver quotes, proposals, and renewals in collaboration with internal technical teams. * Act as the main point of contact for day-to-day client enquiries, ensuring timely and effective resolutions. * Support contract renewals, negotiate pricing where required, and ensure client retention. * Track and manage sales opportunities using CRM systems, ensuring accurate pipeline reporting. * Collaborate closely with service delivery and support teams to ensure smooth ongoing service.Key Requirements* Experience in account management, sales, or customer service within the IT or technology sector (managed services experience preferred). * Strong relationship-building skills and a customer-first mindset. * Excellent communication skills, both written and verbal. * Confident in managing multiple accounts and tasks simultaneously. * Ability to identify opportunities for account growth and deliver value-added solutions. * Proficiency in using CRM systems and Microsoft Office tools. * A proactive, organised, and detail-oriented approach.What's on Offer* Base Salary: £30,000 * On-Target Earnings (OTE): £15,000 * Hybrid Working: Manchester office with flexibility to work from home. * Career progression opportunities within a growing business. * Ongoing training and development.

Desk Based Account Manager - GBP 30000 + 15000 OTE

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2nd Line Service Desk Engineer - GBP 35000

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