2nd Line Service Desk Engineer - GBP 35000
🚀 Role: 2nd Line Service Desk Engineer
Location: Eastbourne
Industry: IT Managed Services
Setup: 5 days onsite
Are you a passionate 2nd Line Engineer looking to take the next step in your IT career? We're a thriving IT Managed Services Provider based in Eastbourne, and we're looking for an enthusiastic, customer-focused professional to join our dynamic service desk team.
What's in it for you?
🌴 20 days holiday + bank holidays + Christmas off!
🏥 Private healthcare.
🎓 Fully funded certifications.
🚗 Work on-site, 5 days a week, visiting a variety of private and public sector clients.
💻 Exposure to both on-prem and cloud technologies.
What you'll be doing:
* Delivering exceptional 2nd line support across a wide range of systems.
* Solving technical issues on desktops, servers, networks, and cloud platforms.
* Collaborating with 1st and 3rd line teams for seamless problem resolution.
* Working directly with clients, both remotely and on-site.
What we're looking for:
* Experience in a 2nd line support role (MSP experience a bonus!).
* Solid knowledge of Microsoft environments and cloud services (Office 365, Azure).
* Full UK driving license is essential.
* A great communicator with a can-do attitude.
💼 Salary: Competitive & based on experience.
Ready to level up your IT career? Apply now and be part of a friendly, supportive team where you can grow and thrive!