Job Title: 1st Line Support Engineer Location: Preston- 5 days per week Salary: £28,000 Benefits: 25 days plus bank holidaysAbout the Role: We are seeking a highly skilled Tier 1 Service Engineer to join our team. This role plays a crucial part in resolving escalated IT issues while providing advanced technical support to clients. Working in a fast-paced Managed Service Provider (MSP) environment, you will be responsible for diagnosing, troubleshooting, and resolving complex issues related to infrastructure, networking, servers, and business-critical applications. This position requires in-depth technical expertise, strong problem-solving skills, and a collaborative approach, ensuring efficient and effective IT solutions for clients.Key Responsibilities:<ul><li>Technical Support &amp; Troubleshooting</li><li>Manage and resolve tickets from Tier 1, covering servers, networking, and business-critical applications.</li><li>Diagnose and resolve issues involving Windows Server, Office 365, Exchange, vitalisation (VMware, Hyper-V), and cloud platforms.</li><li>Provide both remote and on-site troubleshooting.</li><li>Support and implement network infrastructure changes, including routers, switches, firewalls, and VPNs.</li></ul>Incident &amp; Problem Management Own and manage complex incidents from initial diagnosis to full resolution. Follow ITIL-aligned processes for escalation and management of incidents. Participate in an On-Call Rota for out-of-hours incident response.System Maintenance &amp; Monitoring Perform regular system health checks on client infrastructure, including servers, networks, and backups. Implement preventive maintenance plans and updates to minimise downtime. Proactively monitor system alerts and mitigate risks.Project Support Assist with IT infrastructure projects, such as server upgrades, cloud migrations, and network improvements. Support the on boarding of new clients, including hardware and software configuration.Client Management &amp; Communication Maintain clear and professional communication with clients regarding ticket progress and resolutions. Ensure a high standard of customer satisfaction through quality service delivery.Documentation &amp; Knowledge Sharing Maintain and update technical documentation, SOPs, and knowledge base articles. Provide technical guidance and mentorship to Tier 1 engineers.Collaboration &amp; Development Work closely with Tier 3 engineers to resolve advanced issues and contribute to long-term IT strategy. Stay up to date with emerging technologies and participate in training programs to develop your skills.Key Skills &amp; Experience:Essential: * Strong experience with Windows Server (2012, 2016, 2019), Active Directory, DNS, DHCP, and Group Policy. * Advanced knowledge of Office 365 administration (Exchange Online, SharePoint, Teams, OneDrive). * Experience in vitalisation platforms (VMware, Hyper-V). * Networking expertise: TCP/IP, VLANs, routing, firewalls (SonicWall, Cisco, Fortinet), VPNs. * Experience with Microsoft Azure and/or AWS. * Strong analytical and problem-solving skills. * Excellent communication skills, able to explain technical concepts clearly. * Ability to prioritize and manage multiple incidents efficiently.Desirable: * Experience with IT security best practices, firewall configurations, MFA, and anti-virus solutions. * Knowledge of PowerShell scripting and automation tools. * Familiarity with ITSM platforms (e.g., HaloPSA, ConnectWise, Autotask). * Awareness of compliance standards (e.g., GDPR, ISO 27001). * Relevant industry certifications: Microsoft Certified: Azure Administrator, MCSA, CompTIA Network+, Cisco CCNA, ITIL Foundation.Why Join Us?* Opportunity to work in a dynamic MSP environment with a variety of projects and clients. * Career progression into specialised roles (Networking, Cybersecurity, Cloud Infrastructure) or Tier 3 Engineering. * Training and development opportunities to enhance your technical expertise. * Competitive salary and benefits package.If you are passionate about IT, have a strong technical background, and are looking to take the next step in your career, we want to hear from you! Apply today!

1st Line Support Engineer - GBP 28000

<h3 class="" >Job Title: Social Media Manager</h3>Location: Birmingham, West Midlands (Hybrid - 3 days office, 2 days remote) Salary: £35,000 - £42,000 DOE + benefits<h4 class="" >About the Company:</h4>We're partnering with a leading global fashion brand known for its innovative designs and commitment to sustainability. As they continue to expand their presence, they're seeking a Social Media Manager to elevate their digital community and engage a broader audience across various social platforms.<h4 class="" >Key Responsibilities:</h4><ul><li>Develop and execute the social media strategy across Instagram, TikTok, Twitter, and Pinterest</li><li>Create compelling content (images, videos, copy) that aligns with the brand's identity and trends</li><li>Manage the content calendar, ensuring regular and timely posts</li><li>Monitor engagement, track performance, and refine strategies based on data insights</li><li>Collaborate with design teams to create dynamic visuals and social assets</li><li>Engage with followers, answer comments, and foster an active community</li><li>Work with marketing and PR teams on product launches and campaigns</li></ul><h4 class="" >What We're Looking For:</h4><ul><li>3+ years of experience in social media management, ideally within fashion, retail, or lifestyle sectors</li><li>Proficiency in social media platforms and analytics tools</li><li>Excellent written and visual content creation skills</li><li>Creative mindset with a keen eye for trends and audience engagement</li><li>Strong communication skills and ability to work collaboratively</li><li>Experience with social media advertising (Facebook Ads, Instagram Ads, etc.) is a plus</li></ul><h4 class="" >Benefits:</h4><ul><li>25 days holiday + bank holidays</li><li>Hybrid working with flexible hours</li><li>Competitive salary with annual performance-based bonuses</li><li>Private healthcare and wellness program</li><li>Staff discount on all products</li><li>Personal development and training opportunities</li><li>Regular team events and a vibrant, inclusive company culture</li></ul><h4 class="" >How to Apply:</h4>If you're ready to drive social media success for a forward-thinking fashion brand, apply today! Send your CV and portfolio to get starte.

Social Media Manager

<div><div tabindex="-1"><div><div class="relative flex-col gap-1 md:gap-3"><div class="flex max-w-full flex-col grow"><div><div><div class="markdown prose dark:prose-invert w-full break-words light"><h3 class="">Digital Marketing Manager </h3>Location: Coventry, West Midlands (Hybrid - 3 days office / 2 days remote) Salary: £42,000 - £50,000 DOE + bonusWe're working on behalf of an award-winning eCommerce brand in the health and wellness sector, known for their innovative products and loyal customer base. Following continued growth across the UK and Europe, they're now looking to appoint a Digital Marketing Manager to take ownership of their performance marketing function and lead a high-performing team.<h4 class="">The Role:</h4>As Digital Marketing Manager, you'll have strategic ownership of paid media, SEO, and conversion performance across all key channels. You'll be a key player in growing digital acquisition and optimising spend effectiveness, while supporting a collaborative team and feeding into commercial decision-making.<h4 class="">Key Responsibilities:</h4><ul><li>Plan, execute, and scale paid campaigns across Google Ads, Meta, and TikTok</li><li>Own SEO strategy and collaborate with the content team to improve search rankings</li><li>Manage a £500k+ annual media budget with a data-first approach</li><li>Lead CRO initiatives through A/B testing and user behaviour analysis</li><li>Produce regular reports on campaign performance using GA4, Looker Studio, and internal dashboards</li><li>Line manage and mentor 2 Digital Executives</li><li>Act as the main point of contact for external PPC and creative agencies</li></ul><h4 class="">What We're Looking For:</h4><ul><li>4+ years' experience in digital marketing, ideally in a DTC or eCommerce brand</li><li>Hands-on experience with Google Ads, Facebook Business Manager, TikTok Ads</li><li>Strong commercial acumen and experience managing sizeable digital budgets</li><li>Proficient with GA4, Looker Studio, and Shopify (preferred)</li><li>Strong leadership and team development skills</li><li>Experience with Klaviyo or similar email marketing tools a plus</li></ul><h4 class="">Benefits:</h4><ul><li>25 days holiday + bank holidays + birthday off</li><li>Private medical insurance and annual £500 wellness budget</li><li>Hybrid work model with flexible hours</li><li>Annual bonus scheme (up to 10%)</li><li>Free gym membership and discounted company products</li><li>Monthly team socials and a yearly international retreat</li></ul>For more details or to apply, reach out or send me a message directly! Rosalie.byrne@nextech-group.co.uk </div><div class="markdown prose dark:prose-invert w-full break-words light"> </div></div></div></div></div></div></div></div><div> </div>

Digital Marketing Manager

🌟 Role: Senior Level 2 Service Desk Engineer 📍 Location: Portishead HQ (with occasional travel to local sites) 🕘 Full-time | 37.5 hrs/week | Mon-Fri between 07:30-19:30 (rotational shifts) 💼 Permanent Role - hybrid 💰Salary: Up to £38,000 - £40,000Are you a passionate problem-solver who thrives in a fast-paced tech environment? Do you love the satisfaction of helping people, fixing issues, and improving IT services that really matter? We're on the hunt for a Level 2 Service Desk Engineer to become the go-to expert for technical support across a vital public sector organisation.✨ Why You'll Love This Role* Jumping into action to resolve incidents and service requests with efficiency and skill * Tackling escalations from Level 1 support and providing guidance to help them grow * Delivering exceptional service with a proactive and customer-focused mindset * Playing a key part in improving service delivery and helping roll out innovative IT solutions * Helping shape and elevate IT support for a critical, high-availability environment🛠️ What You'll Be Doing* Handling 2nd line support, technical troubleshooting, and proactive maintenance * Maintaining high levels of customer satisfaction through top-tier communication and expertise * Suggesting service improvements and feeding into future managed service offerings * Collaborating with internal teams to ensure seamless IT experiences * Staying current with technology trends and applying them to real-world solutions🧩 What You Bring to the Table / Essential Skills &amp; Experience* 2+ years in a Level 2 technical support role * Confident in live environments where uptime and reliability are critical * Strong grasp of Microsoft environments (M365/O365) * Proficiency in networking, mail flow troubleshooting, and IT system architecture * Proven track record of delivering customer-focused support * Excellent communicator - clear, concise, and customer-first * Self-starter with a keen eye for detail and a methodical approach🌟 Desirable Extras* Microsoft certifications &amp; ITIL Foundation * Familiarity with Azure, VMware, Hyper-V * Understanding of DHCP, DNS, Active Directory, GPO * Awareness of SQL, WSUS, CRM, and other Microsoft business technologies🚨 Bonus: Security ClearanceDue to the nature of the role, successful applicants must be eligible for non-police vetting Level 3 security clearance.If you're ready to take your IT career to the next level and work in an environment where your skills make a difference every day, we'd love to hear from you.Apply now and let's shape the future of IT service together.

Senior 2nd Line Service Desk Engineer - GBP 38000

PPC Executive - Digital Marketing Location: Birmingham (Hybrid) Salary: £27,000 - £32,000 (dependent on experience) Contract: Full-time, PermanentA growing Birmingham-based marketing agency is looking for a talented PPC Executive to join its digital team. This is a fantastic opportunity for someone with a strong understanding of paid search and digital advertising to work across exciting client accounts-particularly within the e-commerce space.You'll be responsible for planning, managing, and optimising PPC campaigns to deliver strong ROI and measurable results. This role is ideal for someone who thrives in a fast-paced agency environment and is passionate about performance marketing.Key Responsibilities:<ul><li>Plan, execute, and optimise PPC campaigns across Google Ads (Search, Shopping, Display, and Video)</li><li>Conduct keyword research, audience targeting, and competitor analysis</li><li>Track performance metrics and compile detailed, insightful client reports</li><li>Manage budgets and bids to meet campaign objectives efficiently</li><li>Liaise directly with clients, acting as a trusted digital advisor</li><li>Collaborate with SEO, content, and design teams to ensure campaign synergy</li><li>Keep up with the latest PPC trends, tools, and platform updates</li></ul>Requirements:<ul><li>At least 2 years' hands-on experience managing paid search campaigns (ideally in an agency setting)</li><li>In-depth knowledge of Google Ads and Google Analytics</li><li>Strong analytical skills with experience using tools like Search Console, Tag Manager, and Data Studio</li><li>Excellent communication skills, both written and verbal</li><li>Highly organised, with the ability to manage multiple campaigns and deadlines</li><li>Experience working with e-commerce clients is a distinct advantage</li></ul>Benefits:<ul><li>Competitive salary of £27,000 - £32,000 depending on experience</li><li>Hybrid working model (minimum 2 days per week in-office)</li><li>25 days' holiday plus bank holidays</li><li>Additional day off for your birthday</li><li>Private healthcare</li><li>Regular training and development opportunities</li><li>Supportive, collaborative team culture with regular social events</li></ul>To apply, please submit your CV and a short cover letter detailing your relevant experience to <a class="cursor-pointer" rel="noopener">rosalie.byrne@nextech-group.co.uk</a>

PPC Executive

Business Development Manager - Marketing ServicesRemote (with 1x monthly visit to Birmingham office)£30,000 basic + uncapped commission + fuel card + car allowance (post-probation)Must have own vehicleMy client is a growing marketing agency looking for a results-driven Business Development Manager to sell high-demand services like web development, social media management, and PPC campaigns to businesses across the UK.This is a remote-first role with just one office day per month in Birmingham, offering you maximum flexibility and a seriously rewarding commission structure.🌟 What You'll Get:<ul><li>💰 £30,000 basic starting salary</li><li>⛽ Fuel card from day one</li><li>🚙 Car allowance after probation (based on target performance)</li><li>💸 Uncapped commission - 10% on all new business</li><li>Hit your targets in months 1-3 (£6k / £10k / £12k) and earn £2.8k/month commission - plus more as you continue to grow your client base</li><li>🎁 Great perks, benefits &amp; staff discounts</li><li>📈 A chance to grow with a supportive and ambitious team</li></ul>🧠 What We're Looking For:<ul><li>Proven experience in selling marketing services, including:</li><li>Web design &amp; development</li><li>Paid social &amp; Google Ads (PPC)</li><li>Social media management</li><li>Strong B2B sales skills with a confident, proactive approach</li><li>Excellent communication and relationship-building ability</li><li>Self-motivated with a drive to hit and exceed targets</li><li>Full UK driving license and own vehicle required</li></ul>📅 What You'll Be Doing:<ul><li>Prospecting and generating leads across various industries</li><li>Pitching tailored marketing solutions to business owners and decision-makers</li><li>Managing your sales pipeline and reporting to leadership</li><li>Collaborating with our delivery team to ensure client satisfaction</li><li>Managing CRM pipeline</li></ul>If you love the thrill of closing deals and want to sell services that truly help businesses grow, we want to hear from you.Apply now and take the next step in your sales career.

Business Development Manager

Role - Technical Repairs Technician Salary - £28,000 Location - Coventry Setup - Full-Time | On-SiteAre you an experienced electronics repair technician looking for a new challenge? A leading provider of cash handling and security technology is seeking a Technical Repairs Technician to join their skilled team.This role is ideal for someone with strong fault-finding abilities who enjoys hands-on work with electromechanical and electronic devices. You'll be part of a business that supports major UK retailers and financial institutions by delivering reliable, high-quality solutions.Key Responsibilities:* Diagnose and repair electronic hardware to component level * Perform functional testing and ensure quality standards are met * Maintain accurate service records * Support engineering teams with feedback and technical insightsWhat We're Looking For:* Experience in electronics or electromechanical repairs * Ability to fault-find using test equipment (oscilloscopes, multimeters, etc.) * Precision soldering and technical troubleshooting skills * HNC/HND or equivalent in a relevant field preferredWhat's on Offer:* £28,000 salary * 25 days holiday + bank holidays * Company pension * Regular daytime working hours * On-site parkingApply now if you're ready to join a supportive team where your skills will be valued and developed.

Technical Repairs Technician - GBP 28000

Senior Account Executive - Digital Marketing Location: Birmingham (Hybrid) Salary: £27,000 - £32,000 (dependent on experience) Contract: Full-time, PermanentA growing Birmingham-based marketing agency is seeking an experienced Senior Account Executive to join its digital team. This role is ideal for a results-driven professional with a strong background in Google Ads and SEO, looking to take the next step in their career.You'll work closely with clients across a variety of sectors-particularly e-commerce-helping to deliver measurable performance through targeted, data-led digital campaigns.<h3 class="">Key Responsibilities:</h3><ul><li>Manage and optimise paid search campaigns across Google Ads</li><li>Conduct SEO audits and implement technical and content recommendations</li><li>Monitor campaign performance and prepare detailed client reports</li><li>Build and maintain strong client relationships, acting as a day-to-day point of contact</li><li>Collaborate with internal teams to support broader multi-channel strategies</li><li>Stay up to date with the latest digital trends and best practices</li></ul><h3 class="">Requirements:</h3><ul><li>Minimum 2 years' hands-on experience in a digital marketing role, ideally agency-side</li><li>Proven expertise in managing Google Ads and SEO campaigns</li><li>Strong analytical skills and experience using Google Analytics, Search Console, and related tools</li><li>Excellent written and verbal communication skills</li><li>Highly organised, with a proactive and collaborative approach</li><li>Experience in e-commerce or with e-commerce clients is a strong advantage</li></ul><h3 class="">Benefits:</h3><ul><li>Competitive salary of £27,000 - £32,000 depending on experience</li><li>Hybrid working model (typically 2-3 days in-office)</li><li>25 days' holiday plus bank holidays</li><li>Additional day off for your birthday</li><li>Private healthcare</li><li>Regular training and development opportunities</li><li>Collaborative, supportive team culture with regular social events</li></ul>To apply, please submit your CV and a short cover letter detailing your relevant experience to rosalie.byrne@nextech-group.co.uk

Senior Account Executive

Senior Account Executive - Digital Marketing Location: Birmingham (Hybrid) Salary: £27,000 - £32,000 (dependent on experience) Contract: Full-time, PermanentA growing Birmingham-based marketing agency is seeking an experienced Senior Account Executive to join its digital team. This role is ideal for a results-driven professional with a strong background in Google Ads and SEO, looking to take the next step in their career.You'll work closely with clients across a variety of sectors-particularly e-commerce-helping to deliver measurable performance through targeted, data-led digital campaigns.<h3 class="" >Key Responsibilities:</h3><ul><li>Manage and optimise paid search campaigns across Google Ads</li><li>Conduct SEO audits and implement technical and content recommendations</li><li>Monitor campaign performance and prepare detailed client reports</li><li>Build and maintain strong client relationships, acting as a day-to-day point of contact</li><li>Collaborate with internal teams to support broader multi-channel strategies</li><li>Stay up to date with the latest digital trends and best practices</li></ul><h3 class="" >Requirements:</h3><ul><li>Minimum 2 years' hands-on experience in a digital marketing role, ideally agency-side</li><li>Proven expertise in managing Google Ads and SEO campaigns</li><li>Strong analytical skills and experience using Google Analytics, Search Console, and related tools</li><li>Excellent written and verbal communication skills</li><li>Highly organised, with a proactive and collaborative approach</li><li>Experience in e-commerce or with e-commerce clients is a strong advantage</li></ul><h3 class="" >Benefits:</h3><ul><li>Competitive salary of £27,000 - £32,000 depending on experience</li><li>Hybrid working model (typically 2-3 days in-office)</li><li>25 days' holiday plus bank holidays</li><li>Additional day off for your birthday</li><li>Private healthcare</li><li>Regular training and development opportunities</li><li>Collaborative, supportive team culture with regular social events</li></ul>To apply, please submit your CV and a short cover letter detailing your relevant experience to rosalie.byrne@nextech-group.co.uk

🚀 Role - Software Asset Coordinator Location - Warrington Salary - £30,000 - £40,000 Setup - Hybrid (3 days office, 2 days remote Industry - Services and SolutionsAre you organised, detail-oriented, and ready to play a crucial role in how a fast-growing company manages its tech stack?We're on the hunt for a Software Asset Coordinator to join our dynamic, ambitious, and values-led team in Warrington. In this newly created role, you'll become the heartbeat of our software operations-tracking licenses, driving smarter usage, and unlocking real value from the tools we rely on every day.This is your chance to make a meaningful impact while building a rewarding career in a supportive, forward-thinking environment.🌟 What You'll Be Doing:* Maintaining our central software register-licensing, subscriptions, renewals, and usage across the Group. * Reviewing software use across departments to spot underused tools, duplicate systems, and cost-saving opportunities. * Supporting better adoption of existing tools, working closely with IT, finance, and operational teams. * Helping us stay audit-ready and compliant with licensing agreements. * Producing clear, actionable reports that help shape smarter procurement and usage decisions. * Supporting improvements in asset tracking and playing a role in responsible AI tool adoption.🧠 What You'll Bring:* Experience in IT, procurement, compliance, or operational support. * Strong organisation, attention to detail, and comfort working with data. * An interest in (or understanding of) software licensing models like SaaS or Microsoft 365. * A proactive mindset-someone who asks questions, spots inefficiencies, and suggests improvements. * Excellent communication skills and confidence working across teams.🌱 Bonus Points For:Hands-on experience with tools like Freshservice or Lansweeper. Familiarity with vendor agreements or past involvement in software audits.Why Join Us?We're a growing organisation with real ambition, and we're investing in people who want to grow with us. You'll work directly with the Head of Compliance, collaborate cross-functionally, and play a key part in shaping how we use technology smarter and more strategically.Ready to make your mark? Apply now and take your next step with a company that values insight, initiative, and impact.

IT Software Asset Coordinator - GBP 40000

Marketing Account Manager £28,000 - £35,000 DOE Birmingham | Hybrid WorkingWe're recruiting on behalf of a growing, full-service marketing agency based in Birmingham, looking for a confident and experienced Marketing Account Manager to join their team.This is an exciting opportunity for a strategic and detail-driven marketer with strong client-facing skills and a background in digital marketing and eCommerce. You'll take the lead on a portfolio of retainer-based clients, managing campaigns from brief to delivery and ensuring exceptional results.<h3 class="" >Key Responsibilities:</h3><ul><li>Build and maintain trusted relationships with clients, acting as their main point of contact</li><li>Lead the strategy, planning, and execution of digital marketing campaigns across content, email, paid, and social</li><li>Write clear, engaging copy that reflects client tone and delivers impact</li><li>Manage project timelines, resources, and budgets effectively</li><li>Monitor performance data, providing reports and insights to drive continuous improvement</li><li>Collaborate with internal teams to ensure timely, high-quality campaign delivery</li></ul><h3 class="" >About You:</h3><ul><li>Minimum 3 years' experience in a marketing role, ideally within an agency setting</li><li>Strong working knowledge of eCommerce and digital marketing platforms</li><li>Confident copywriter with a keen eye for tone and message</li><li>Exceptional organisational and communication skills</li><li>Comfortable managing multiple clients and projects simultaneously</li><li>A marketing or related degree is desirable but not essential</li></ul><h3 class="" >What's in it for you:</h3><ul><li>Competitive salary of £28,000 - £35,000, depending on experience</li><li>Hybrid working </li><li>Bonus scheme </li><li>Annual salary review, aligned with your progression and growth</li><li>Style budget as part of the bonus scheme, perfect for those working with fashion brands</li><li>Extra annual leave day each year, plus paid training certification opportunities</li><li>A vibrant culture that celebrates milestones</li><li>Frequent team socials</li><li>Medicash health insurance for wellbeing and support</li><li>&amp; lots more!</li></ul>This is more than a job-it's a chance to join a team of forward-thinking marketers who support each other and their clients to achieve bold, brilliant results.To apply, please send your CV and a short cover letter outlining your interest and relevant experience.

Marketing Account Manager

Job Title: Tier 1 Service Engineer Location: Chorley - 5 days per week (hybrid rota) Salary: £28,000 Benefits: 25 days plus bank holidaysAbout the Role: We are seeking a highly skilled Tier 1 Service Engineer to join our team. This role plays a crucial part in resolving escalated IT issues while providing advanced technical support to clients. Working in a fast-paced Managed Service Provider (MSP) environment, you will be responsible for diagnosing, troubleshooting, and resolving complex issues related to infrastructure, networking, servers, and business-critical applications. This position requires in-depth technical expertise, strong problem-solving skills, and a collaborative approach, ensuring efficient and effective IT solutions for clients.Hybrid Rota (3 x different weekly shifts) - Office =8:00am - 4:30pm - Office = 8:45am - 5:30pm - Work from home = 13:00pm - 21:00pm (Mon-Thurs) 9:00am - 13:00pm (Friday)Key Responsibilities: Technical Support &amp; Troubleshooting Manage and resolve tickets from Tier 1, covering servers, networking, and business-critical applications. Diagnose and resolve issues involving Windows Server, Office 365, Exchange, vitalisation (VMware, Hyper-V), and cloud platforms. Provide both remote and on-site troubleshooting. Support and implement network infrastructure changes, including routers, switches, firewalls, and VPNs.Incident &amp; Problem Management Own and manage complex incidents from initial diagnosis to full resolution. Follow ITIL-aligned processes for escalation and management of incidents. Participate in an On-Call Rota for out-of-hours incident response.System Maintenance &amp; Monitoring Perform regular system health checks on client infrastructure, including servers, networks, and backups. Implement preventive maintenance plans and updates to minimise downtime. Proactively monitor system alerts and mitigate risks.Project Support Assist with IT infrastructure projects, such as server upgrades, cloud migrations, and network improvements. Support the on boarding of new clients, including hardware and software configuration.Client Management &amp; Communication Maintain clear and professional communication with clients regarding ticket progress and resolutions. Ensure a high standard of customer satisfaction through quality service delivery.Documentation &amp; Knowledge Sharing Maintain and update technical documentation, SOPs, and knowledge base articles. Provide technical guidance and mentorship to Tier 1 engineers.Collaboration &amp; Development Work closely with Tier 3 engineers to resolve advanced issues and contribute to long-term IT strategy. Stay up to date with emerging technologies and participate in training programs to develop your skills.Key Skills &amp; Experience:Essential: * Strong experience with Windows Server (2012, 2016, 2019), Active Directory, DNS, DHCP, and Group Policy. * Advanced knowledge of Office 365 administration (Exchange Online, SharePoint, Teams, OneDrive). * Experience in vitalisation platforms (VMware, Hyper-V). * Networking expertise: TCP/IP, VLANs, routing, firewalls (SonicWall, Cisco, Fortinet), VPNs. * Experience with Microsoft Azure and/or AWS. * Strong analytical and problem-solving skills. * Excellent communication skills, able to explain technical concepts clearly. * Ability to prioritize and manage multiple incidents efficiently.Desirable: * Experience with IT security best practices, firewall configurations, MFA, and anti-virus solutions. * Knowledge of PowerShell scripting and automation tools. * Familiarity with ITSM platforms (e.g., HaloPSA, ConnectWise, Autotask). * Awareness of compliance standards (e.g., GDPR, ISO 27001). * Relevant industry certifications: Microsoft Certified: Azure Administrator, MCSA, CompTIA Network+, Cisco CCNA, ITIL Foundation.Why Join Us?* Opportunity to work in a dynamic MSP environment with a variety of projects and clients. * Career progression into specialised roles (Networking, Cybersecurity, Cloud Infrastructure) or Tier 3 Engineering. * Training and development opportunities to enhance your technical expertise. * Competitive salary and benefits package.If you are passionate about IT, have a strong technical background, and are looking to take the next step in your career, we want to hear from you! Apply today!

1st Line Service Engineer - GBP 28000

<h3 class="" >Paid Ads Specialist</h3>Location: Birmingham (Office-based, with Mondays from home) Job Type: Full-time Salary: £28,000 - £30,000<h4 class="" >About the Role</h4>We're hiring on behalf of an award-winning marketing agency based in Birmingham. They're looking for a talented Paid Ads Specialist with a proven track record of managing large-scale campaigns and delivering outstanding performance across Google and Meta platforms.<h4 class="" >Key Responsibilities</h4><ul><li>Plan, build, and optimise paid media campaigns across Google (Search, Display, Video, Shopping, Performance Max) and Meta Ads</li><li>Manage monthly ad budgets exceeding £100,000</li><li>Analyse performance data and make strategic recommendations</li><li>Collaborate with creative and SEO teams to enhance cross-channel performance</li><li>Provide clear, data-driven reports on campaign performance and ROI</li><li>Stay up to date with platform updates, algorithm changes, and industry trends</li></ul><h4 class="" >Required Skills &amp; Experience</h4><ul><li>5+ years in paid media with experience managing large budgets</li><li>Proven success delivering performance at scale on Google and Meta</li><li>Solid understanding of attribution models, tracking, and conversion optimisation</li><li>Familiarity with how SEO complements paid strategy</li><li>Proficient in Google Ads Manager, Meta Business Suite, GA4, and Tag Manager</li><li>Strong analytical, problem-solving, and communication skills</li></ul><h4 class="" >Certifications Required</h4><ul ><li class="" >Google Ads Certifications in:<ul ><li class="" >Search</li><li class="" >Display</li><li class="" >Video</li><li class="" >Shopping</li><li class="" >Performance Max</li></ul></li><li class="" >Meta Blueprint Certification</li><li class="" >Meta Certified Media Buying Professional</li></ul><h4 class="" >Perks &amp; Benefits</h4><ul><li>Office-based role with Mondays from home</li><li>Join a fast-growing, supportive, and creative agency</li><li>Discounts on gyms, food, and lifestyle brands</li><li>Opportunities for professional development and career progression</li><li>Regular team socials and a collaborative team culture</li></ul>Ready to lead large-scale paid media campaigns? Apply now to be part of a team that blends creativity with performance to deliver real results.

Paid Ads Specialist

Sales, Advertising &amp; Marketing Business Development Manager Location: Birmingham (Remote- 1x day a month office) Job Type: Full-time Salary &amp; benefits: £30,000 per year (plus uncapped commission, fuel card &amp; car allowance)About the Role: An award-winning digital marketing agency is seeking a Sales, Advertising &amp; Marketing BDM to drive growth and expand its client base. This is a pivotal role suited to a high-performing, self-motivated sales professional with a passion for digital marketing, a strong industry network, and a proven ability to deliver revenue.Key Responsibilities<ul><li>Develop and execute strategic sales plans to exceed revenue targets</li><li>Source and close new business opportunities with medium to large organisations</li><li>Pitch services confidently to senior decision-makers and marketing leads</li><li>Manage the full sales cycle from lead generation to closing deals</li><li>Build and maintain strong client relationships and a healthy sales pipeline</li><li>Collaborate with internal teams on proposals and strategies</li><li>Represent the agency at networking events, trade shows, and industry functions</li><li>Maintain accurate sales records and CRM data</li><li>Provide regular sales performance reports and insights</li><li>Contribute to strategic business planning and agency growth</li></ul>Required Skills &amp; Experience<ul><li>Minimum 3 years' experience in a digital marketing sales or business development role</li><li>Proven track record of consistently meeting and exceeding sales targets</li><li>Strong knowledge of services such as paid media, social media marketing, influencer marketing, Google advertising, and web design</li><li>Comfortable pitching to C-level and marketing executives</li><li>Active industry network and strong lead generation skills</li><li>Valid UK driver's license and access to own vehicle</li><li>Highly motivated by revenue targets and growth</li></ul>Preferred Skills<ul><li>Experience with CRM systems</li><li>Knowledge of marketing performance metrics and analytics</li><li>Project management and cross-functional coordination experience</li><li>Professional certifications in digital marketing or sales (e.g. Google Ads, HubSpot)</li><li>Degree in Marketing, Business, Communications, or a related field</li></ul> Commission &amp; Benefits<ul><li>10% recurring commission on all revenue generated</li><li>Average additional £2,800/month in commission by month 3 (based on hitting targets)</li><li>Commission earned from month 1</li><li>Uncapped commission with continued earnings throughout client lifespan</li><li>28 days annual leave, plus your birthday off if it falls on a weekday</li><li>Work-from-home</li><li>Fuel card for business travel + car allowance after probation</li><li>Latest Apple tech for work use</li><li>Membership to Perk Box (gym discounts, food freebies, cinema and retail offers)</li><li>Pension scheme</li><li>Career growth opportunities and involvement in global expansion plans</li></ul>Ready to close deals and make an impact in a high-growth digital agency? Apply now with your CV, cover letter to rosalie.byrne@nextech-group.co.uk

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